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Loan processor jobs in Knoxville, TN - 30 jobs

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  • Loan Processor

    Vanderbilt Mortgage 4.2company rating

    Loan processor job in Maryville, TN

    At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people-which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential. POSITION TITLE: Loan Processor (Non - LO - Processor) JOB STATUS: Full Time/Hourly DEPARTMENT: Loan Operations REPORTS TO: Loan Processing Team lead TRAVEL REQUIRED: None WORK SCHEDULE: Hybrid- 3 days in the office- 2 days remote. Pay: The expected hiring range for this position is from $45,115 to $56,395 plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs. JOB SUMMARY: The Loan Processor is responsible for collecting, evaluating, and prioritizing the necessary elements to approve and build a loan using Federal and State regulatory guidelines. This role reports to the Loan Processing Team Lead and performs administrative tasks surrounding loan processing and does not negotiate or advise on credit terms with consumers. JOB FUNCTIONS: • Loan Processing · Reviews loan applications for accuracy and completeness. · Works with retail partners and applicants to gather third-party documentation, such as titles, appraisals, personal identification documentation, pay stubs, tax returns, property deeds, etc. · Develops and maintains strong working relationships with all departments within Originations, home centers, and various other internal teams. · Calculates and verifies income amounts to ensure provided information is accurate. · Reviews legal documents such as deeds, tax receipts, property owner's agreements, and purchase agreements to verify ownership of real estate. · Processes final review of loan application and communicates completion to the closing department. · Utilizes company and department resources to maintain knowledge of loan operations policies and procedures as well as state and federal regulations to ensure compliance in loan packages. · Manages a high-volume pipeline, with an average of 50 loan applications during peak time. · Conducts research and makes informed decisions regarding issues relating to mortgage loan processing. · Uses time management skills to balance workload while receiving inbound calls, emails, and meetings. · Meets department and individual goals such as: turn time, NPS, audit scores, checklist items completed, phone response time, email response times, closing percentages, etc. · Documents detailed and descriptive notes of customer interactions in loan originations system (LOS) to support internal audits and provide appropriate customer support. • Communication and Correspondence · Serves as the main point of contact for our applicants; obtain base understanding of how sister departments in originations deliver updates on their behalf. · Works and communicates in a one-to-one relationship with a loan officer/originator and approximately three to five retail partners to remain aligned on the status of loan applications. · Provides process education and expectations to customers and retail home centers using various methods of communication, such as calls, texts, emails, notes, and the online express portal. · Maintains department telephone availability of five and half hours during an eight-hour shift daily. · Responds to voicemails within 24 hours. · Meets call quality and customer service standards including but not limited to quality, accuracy, loan turn time, and Net Promoter Score (NPS). · Utilizes notes within LOS to communicate the status of applications and follow up with applicants and retail partners. • Other duties as assigned · Attends training sessions, monthly and quarterly meetings for process improvements, training, and team building. · Completes compliance training regularly through the company portal. · Provides peer-to-peer coaching; processing works closely with other departments (closing, audit, land exam) and peer-to-peer coaching is expected and encouraged with processors and sister departments. This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned. QUALIFICATIONS: · Education: High School diploma or equivalent required. · Experience: Minimum of 1 year of related experience required; 2 years preferred. · Previous experience with loans preferred. · Familiarity with loan origination systems preferred. · Must have proficient computer skills with ability to navigate Microsoft Office Suite. · Ability to conduct research, multitask, and quickly adjust prioritization of loan files. · Understanding of relevant regulations and compliance standards relating to federal and state lending practices. · Great attention to detail, organizational skills, ability to perform under pressure while maintaining accuracy. · Positive, resilient attitude while remaining flexible to change. · Possesses a strong team-oriented mindset and communicates timely with fellow team members to assist with volume and resolve issues as needed. · Self-motivated and dependable. · Ability to work in a solution oriented, team environment. · Ability to provide excellent customer service and build positive relationships with clients. · High level of integrity and professionalism to handle sensitive financial information. · Must have excellent written and verbal communication skills as well as phone and text etiquette. · Willing to learn, hard-working, determined, and assertive. PHYSICAL DEMANDS: · Must be able to remain in a stationary position 75% of the time. · Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer. · Will be communicating via phone, Teams, and Zoom. Must be able to exchange accurate information at all times. · Must be able to exchange accurate information at all times. · Must be able to identify and assess account status and determine appropriate process. · Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment. BENEFITS: Medical and Dental Plan with Prescription Coverage and Vision. Competitive benefits including 401(K) includes 100% company match of the first 4%. Paid time off days (PTO), maternity/paternity leave, and holidays. Community involvement including Volunteer Paid Time Off (VTO). Tuition Assistance for your first degree Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant. Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being. Collaborative and energetic work environment. Professional development and promotional opportunities. Competitive bonus programs. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - Vanderbilt Mortgage
    $45.1k-56.4k yearly Auto-Apply 2d ago
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  • MH Loan Processor

    First Bank Online 4.5company rating

    Loan processor job in Knoxville, TN

    FirstBank is seeking qualified applicants to fill our Loan Processor Position which represents the bank in our Specialty Lending Division. This position is directly responsible for the daily processing of all new loans. Daily responsibilities include: * Assembling, preparing, and processing loan packages for consumer loans following bank policies and procedures. * This position verifies accuracy and completeness of all loan files obtaining proper signatures, dates, and all other relevant data. * The qualified candidate would ensure the timely and accurate packaging of all loans originated. * Responsibilities include: * Gathering information, inputting proper loan information into system for processing, ordering title commitment and appraisals, and preparing all TRID disclosures. * Responsible for ensuring that all loan documentation falls within the established company, state, and federal lending guidelines. * Individual may also be assigned special projects/task as may be deemed necessary. * This position is also responsible for updating and maintaining reports. Qualifications: * The successful candidate should have strong organizational, multi-tasking and problem solving skills. * This position requires the individual to be very detail oriented and precise. * This position is all about accuracy, and attention to detail. * Maintains positive working relationship between peers, managers, as well as clients and other internal partners. * Acts as a liaison between client, loan underwriter, closers, and manufactured home dealers, so candidate should possess proper phone etiquette and handle different personalities well. Skills Required: Strong Microsoft Computer Skills- Microsoft Word, Excel, PowerPoint, Outlook Education: At a minimum, a high school diploma, College degree in accounting or finance preferred, but not required. Multi-Tasking - Ability to handle multiple task and frequent interruptions and to handle stressful situations with calmness and courtesy. Knowledge- Prior knowledge of lending guidelines and regulations, including TRID, HMDA, is a plus. Good understanding of financial institution products and services. Excellent Written Communication - Able to write concise clear letters, reports, and emails. Relationship building - Able to establish and maintain a good rapport and cooperative relationship with clients and co-workers. Detail Oriented - Able to pay meticulous attention to all aspects of a situation or task. Reliability - Must be dependable and trustworthy. Accuracy- Typing skills are a must. Work is correct and error free and within company and regulation polices and guidelines.
    $30k-35k yearly est. Auto-Apply 9d ago
  • MH Loan Processor

    Firstbank 4.6company rating

    Loan processor job in Knoxville, TN

    FirstBank is seeking qualified applicants to fill our Loan Processor Position which represents the bank in our Specialty Lending Division. This position is directly responsible for the daily processing of all new loans. Daily responsibilities include: Assembling, preparing, and processing loan packages for consumer loans following bank policies and procedures. This position verifies accuracy and completeness of all loan files obtaining proper signatures, dates, and all other relevant data. The qualified candidate would ensure the timely and accurate packaging of all loans originated. Responsibilities include: Gathering information, inputting proper loan information into system for processing, ordering title commitment and appraisals, and preparing all TRID disclosures. Responsible for ensuring that all loan documentation falls within the established company, state, and federal lending guidelines. Individual may also be assigned special projects/task as may be deemed necessary. This position is also responsible for updating and maintaining reports. Qualifications: The successful candidate should have strong organizational, multi-tasking and problem solving skills. This position requires the individual to be very detail oriented and precise. This position is all about accuracy, and attention to detail. Maintains positive working relationship between peers, managers, as well as clients and other internal partners. Acts as a liaison between client, loan underwriter, closers, and manufactured home dealers, so candidate should possess proper phone etiquette and handle different personalities well. Skills Required: Strong Microsoft Computer Skills- Microsoft Word, Excel, PowerPoint, OutlookEducation: At a minimum, a high school diploma, College degree in accounting or finance preferred, but not required. Multi-Tasking - Ability to handle multiple task and frequent interruptions and to handle stressful situations with calmness and courtesy.Knowledge- Prior knowledge of lending guidelines and regulations, including TRID, HMDA, is a plus. Good understanding of financial institution products and services. Excellent Written Communication - Able to write concise clear letters, reports, and emails.Relationship building - Able to establish and maintain a good rapport and cooperative relationship with clients and co-workers.Detail Oriented - Able to pay meticulous attention to all aspects of a situation or task.Reliability - Must be dependable and trustworthy.Accuracy- Typing skills are a must. Work is correct and error free and within company and regulation polices and guidelines. FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
    $30k-37k yearly est. Auto-Apply 8d ago
  • Loan Processor

    Clayton Bank & Trust

    Loan processor job in Knoxville, TN

    Clayton Bank, founded in 1899 at Henderson, is one of the highest ranked banks in the nation based on ROA, Charge-offs, Efficiency, NIM, and Loan Growth. With assets of $1.3 Billion, the holding company, Clayton Bancorp, is based in Knoxville and owns Clayton Bank and Trust operates numerous banking centers across Tennessee. The holding company is owned by Jim Clayton, and the staff, utilizing an ESOP structure - making every team member an owner. The banks are consistently recognized for outstanding client satisfaction, strong capital position, superior compliance metrics, and top rated financial performance. Visit: ******************* for more information. Job Description The Loan Processor is responsible for: Completes transactions between bank, sellers and borrowers, by performing the following duties Assembles, prepares and processes loan packages for consumer and commercial loans following bank policies and procedures Verifies accuracy and completeness of all loan files obtaining proper signatures, dates and other relevant data Ensures accuracy and current on RESPA and TRID disclosures Ensures proper communication with various departments to help handle customers and processing/closing loans Ability to book loans (consumer, real estate and commercial) onto computer system using loan software Qualifications Candidates should possess the following qualifications: College degree or relevant experience required Knowledge of lending guidelines and regulations, including ATR, TRID, HMDA, ECOA, etc. Good understanding of financial institution products and services Ability to read and comprehend training materials, bank communications and related loan manuals Ability to learn and follow bank policies regarding the lending process Additional Information Competitive Pay Benefits ESOP
    $30k-42k yearly est. 3d ago
  • Loan Administrator

    M Force

    Loan processor job in Knoxville, TN

    Job Description The Loan Administrator plays a critical role in the lending process by managing loan applications from origination to post-closing. This position ensures that all documentation is complete, accurate, and compliant with regulatory and internal bank guidelines. The Loan Administrator serves as a liaison between borrowers, loan officers, and other stakeholders to facilitate timely and efficient loan approvals and closings. Key Responsibilities Review and verify loan application documents for completeness and accuracy. Verify that the lenders credit proposals have proper approval(s) and adhere to the bank's loan policy. Order and track third-party services such as credit reports, flood determinations, appraisals, and title work. Communicate with borrowers to gather missing information and provide status updates. Ensure compliance with federal, state, and bank lending regulations. Prepare loan closing documents and coordinate the loan closing with the title company, lenders, and borrowers. Monitor loan pipeline and meet processing deadlines to support timely closings. Order inspections, complete draws, and update construction and inspection reports. Update exception report tracking (for financial documentation and loan exceptions) and proactively monitor the reports to ensure the exceptions are being resolved in a timely manner, escalated when necessary, and documented according to compliance standards. Upload loans post-closing, prepare and run tickets for loan funding and fees. Schedule- Monday through Friday, 8:30-5:00 Salary- $55k
    $55k yearly 38d ago
  • Loan Officer

    Newrez

    Loan processor job in Knoxville, TN

    is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC. Guaranty Mortgage Services offers a hands-on, personalized approach and nurtures our customers creating long-term relationships. We're not just a partner, we become a collaborator. We have the flexibility to meet the individual needs of our customers. We have a stable and tenured leadership team. We are innovative in our product line, offer competitive pricing, maximize our use of employee training and technology, and provide outstanding service to our customers. Integrity and honesty are at the forefront of our process. Our team is passionate, has a can-do positive attitude and has a strong desire to deliver a memorable customer experience with every loan. Ready to be part of our highly respected team? Apply today! In addition to the locations listed, we also have opportunities in BlueRidge, GA. Do you enjoy helping people build their financial future? You will be responsible for developing, soliciting and negotiating new business and loan referrals using a network of resources, such as, Realtors/Brokers, Homebuilders, retail bank branches and business organizations. You'll also be responsible for maintaining and developing existing relationships with joint venture partnerships and marketing alliances in order to increase capture rates and increase profitability. Requirements: * Utilize and develop a network of resources for mortgage loan business development and solicitation for new business. * Utilize, manage and market to a database of customer contacts. * Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary. * Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information. * Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio). * Negotiate rate, terms and conditions of the loan. * Lock loans on time and in the correct product type to avoid fall-out. * Collect up-front fees from applicant. * Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center. * Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision. * Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee's loan pipeline. * Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition. * Represent the Company in various community and civic functions to enhance the Company's image and develop additional business. * Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures. * Maintain compliance on all loan files and pipeline. * Other duties as assigned. Qualifications: * Ability to plan for contingencies and anticipate problems and identify risks. * Ability to negotiate persuasively to produce positive outcomes. * Ability to effectively listen and respond to customers' needs. * Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills. * Ability to demonstrate corporate responsibility by living our core values - Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment. * Ability to instill trust and confidence from others. * Ability to effectively convey and receive ideas, information, and directions. * Ability to exhibit professional written and verbal communication at all times. * Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles. * Ability to value contribution of all team members and is effective at resolving workplace conflicts. * Ability to establish positive rapport with customers. * Ability to seek out new and creative ways to provide solutions to the customer's needs. * Ability to demonstrate solid selling skills and techniques. * Ability to influence others to gain commitment. * Ability to maintain an intense optimism and focus on achieving goals even under adversity * Ability to recover quickly from setbacks and rejections. * Ability to maintain and foster strong partnerships with customers. * Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service. * Ability to complete all required training courses on time. * Ability to identify customer needs and adapt sales presentations effectively. Minimum Qualifications * Must have an active state MLO license in each state where business is to be conducted. * High-school diploma or GED at a minimum. * 1-year lending origination experience. * Strong PC skills, including Power Point, Excel, Word and Lotus Notes. * Solid knowledge of state and local real estate markets. Guaranty Mortgage Services is a member of the NewRez Family of Companies an Equal Opportunity Employer and Equal Opportunity Lender. #LI-RA1 #GMS Company Perks: * 15 Paid Time Off (PTO) days and 18 after 1st anniversary! * 9 Paid Holidays * Casual Workplace * Employee Engagement Activities Company Benefits: * Medical (including Health Savings Account & Flexible Savings Account) * Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan * Performance-based Incentives * Pet Insurance * Advancement Opportunities Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $31k-49k yearly est. Auto-Apply 60d+ ago
  • Loan Officer

    Caliver Beach Mortgage

    Loan processor job in Knoxville, TN

    Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: · Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage! · Uncapped commissions! · Loan products for all borrower types! · Add additional LO's to your team OR act as an individual LO! · Licensed in 28 states and growing! · Administrative, operational and compliance support provided by Corporate! Successful Candidate Attributes: · Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc. · Maintains a database of past clients for marketing purposes. · History of closing at least 3-5 units per month. Loan Officer Requirements: · An active NMLS/MLO license (required). · Strong knowledge of lending regulations and industry best practices. · Exceptional interpersonal and communication skills. · Analytical mindset with the ability to assess complex financial information. · Sales-oriented mindset with a commitment to achieving targets. · Detail-oriented and organized. · Proficient in relevant software and tools. Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.
    $31k-49k yearly est. 60d+ ago
  • Loan Officer

    Newrez LLC

    Loan processor job in Knoxville, TN

    is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC. Guaranty Mortgage Services offers a hands-on, personalized approach and nurtures our customers creating long-term relationships. We're not just a partner, we become a collaborator. We have the flexibility to meet the individual needs of our customers. We have a stable and tenured leadership team. We are innovative in our product line, offer competitive pricing, maximize our use of employee training and technology, and provide outstanding service to our customers. Integrity and honesty are at the forefront of our process. Our team is passionate, has a can-do positive attitude and has a strong desire to deliver a memorable customer experience with every loan. Ready to be part of our highly respected team? Apply today! In addition to the locations listed, we also have opportunities in BlueRidge, GA. Do you enjoy helping people build their financial future? You will be responsible for developing, soliciting and negotiating new business and loan referrals using a network of resources, such as, Realtors/Brokers, Homebuilders, retail bank branches and business organizations. You'll also be responsible for maintaining and developing existing relationships with joint venture partnerships and marketing alliances in order to increase capture rates and increase profitability. Requirements: Utilize and develop a network of resources for mortgage loan business development and solicitation for new business. Utilize, manage and market to a database of customer contacts. Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary. Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information. Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio). Negotiate rate, terms and conditions of the loan. Lock loans on time and in the correct product type to avoid fall-out. Collect up-front fees from applicant. Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center. Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision. Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee's loan pipeline. Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition. Represent the Company in various community and civic functions to enhance the Company's image and develop additional business. Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures. Maintain compliance on all loan files and pipeline. Other duties as assigned. Qualifications: Ability to plan for contingencies and anticipate problems and identify risks. Ability to negotiate persuasively to produce positive outcomes. Ability to effectively listen and respond to customers' needs. Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills. Ability to demonstrate corporate responsibility by living our core values - Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment. Ability to instill trust and confidence from others. Ability to effectively convey and receive ideas, information, and directions. Ability to exhibit professional written and verbal communication at all times. Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles. Ability to value contribution of all team members and is effective at resolving workplace conflicts. Ability to establish positive rapport with customers. Ability to seek out new and creative ways to provide solutions to the customer's needs. Ability to demonstrate solid selling skills and techniques. Ability to influence others to gain commitment. Ability to maintain an intense optimism and focus on achieving goals even under adversity Ability to recover quickly from setbacks and rejections. Ability to maintain and foster strong partnerships with customers. Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service. Ability to complete all required training courses on time. Ability to identify customer needs and adapt sales presentations effectively. Minimum Qualifications Must have an active state MLO license in each state where business is to be conducted. High-school diploma or GED at a minimum. 1-year lending origination experience. Strong PC skills, including Power Point, Excel, Word and Lotus Notes. Solid knowledge of state and local real estate markets. Guaranty Mortgage Services is a member of the NewRez Family of Companies an Equal Opportunity Employer and Equal Opportunity Lender. #LI-RA1 #GMS Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Casual Workplace • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $31k-49k yearly est. Auto-Apply 60d+ ago
  • Loan Officer

    Mortgage Inv. Group 4.4company rating

    Loan processor job in Knoxville, TN

    Requirements JOB SPECIFICATIONS Minimum Education: High School or Equivalent Minimum Knowledge: Ability to analyze complex financial situations to determine best case solutions for clients Minimum Knowledge: Indicate the specific task and/or knowledge necessary to perform this job at a minimum satisfaction level. (Focus on the task, not the method.) Ability to prospect local markets (i.e. cold calling in person) to solicit new business Experience with Conventional, Government and Alt-A lending Hands on experience with DU / LP is helpful Demonstrated communication and organizational skills Ability to work independently with little or no supervision Minimum Experience: Minimum of 1 year current loan origination/”loan officer” experience in the local market with a track record of proven success PHYSICAL REQUIREMENTS Must be able to navigate throughout the building, travel throughout the community, physically present self at real estate and other customer offices for marketing purposes. Must be able to hear and communicate well. Must have good eye-hand coordination and finger movement for use in computer software programs." All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
    $30k-48k yearly est. 60d+ ago
  • Mortgage Processor 2

    Lending Hand Mortgage 4.4company rating

    Loan processor job in Madisonville, TN

    Job DescriptionSalary: $16-$18+Bonus Processor 2 plays a vital role in the mortgage loan process by managing file setup, ordering essential documents, and ensuring timely follow-up. This position requires exceptional attention to detail, proactive communication, and effective collaboration with borrowers, real estate agents, third-party vendors, and internal team members. Processor 2 is responsible for maintaining accurate, up-to-date information across all system platforms and consistently meeting daily service-level expectations. Key Responsibilities File Setup & Initial Task Execution Receive and set up new loan files. Files received by 4:00 PM must be set up the same business day. Immediately upon setup, initiate: Appraisal order Title order Homeowners insurance request Written Verification of Employment (WVOE), as needed Completion of CD screen for investors FHA Case Number request (if applicable) Follow up to ensure timely return of all ordered items.
    $32k-39k yearly est. 22d ago
  • Loan Officer

    Benchmark Mortgage 4.2company rating

    Loan processor job in Knoxville, TN

    With relationships as one of Benchmark's core values, building and maintain relationships with the goal of sourcing loan applications will be the primary focus of our loan officers. The Loan Officer sources and originates loan applications from consumers and maintains relationships to develop and keep an active pipeline of applicants. Ideal candidates for this position have a strong service-oriented mindset with prior loan sale experience, excellent communication skills, and proven knowledge of mortgage lending compliance and regulatory requirements. Essential Functions of the Role: Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals. Maintain a pipeline of applications within federal and state regulations. Analyze mortgage applications and determine the programs best meeting the needs of the consumer. Gather required application data and provide initial documents and disclosures to the applicant. Communicate and educate the consumer on qualified programs including benefits and risks. Support communication through the loan process between operations staff and the borrower. Provide all applicable initial documents and disclosures to the loan processor. Other duties as assigned. Essential Knowledge/Skills/Abilities: Strong communication skills Ability to generate leads Customer service oriented Proven ability to prioritize and multi-task Knowledge of various loan products (FHA, VA, conventional, etc.) General knowledge of credit reports and debt-to-income ratios Ability to adapt to market changes Knowledge of the mortgage loan process Proven ability to monitor and track multiple deadlines Experience Requirements: One to two years residential mortgage origination experience required. Education/Licensing Requirements: High school diploma or equivalent required. Some college preferred. Licensed in market area and registered nationally in NMLS. Professional certifications (CMB, CMC, CMPS) preferred. Working Conditions: Fast-paced environment. Requires normal vision (corrected) both close and distant. Requires normal hearing levels (corrected). Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending. Works effectively with frequent interruptions. Lifting requirements of 10 lbs. occasionally. Frequent travel >50%. Along with a great culture and competitive pay, at (Benchmark/Eleven) Mortgage our full-time employees are eligible for additional benefits including: Medical, dental, and vision insurance Short-term and long-term disability 401(k) and Roth 401(k) plans with a Company match Company-provided life insurance AND MORE!
    $29k-46k yearly est. Auto-Apply 60d+ ago
  • Loan Officer-3507

    American Financial Network 4.5company rating

    Loan processor job in Knoxville, TN

    Essential Function: Originate residential real estate mortgage loans. This includes obtaining applications as well as coordinating and assisting in the processing and closing of loans. The Loan Officer will develop and maintain existing client relationships as well as identify and pursue potential new customer opportunities. Consistently meet or exceed company goals, and meet and maintain all licensing requirements including continuing education. AFN is closing over $1 billion home loans each month and continuing to grow. Job Responsibilities: Responsible for the outside sales and origination of self-generated residential mortgages. Develop and maintain relationships with real estate agents, financial planners, individual borrowers and builders, etc. Perform business development activities to increase recurring production including: maintenance of a client database, client and customer calling/monitoring efforts and additional activities as proposed by management. Manage a loan pipeline and the loan process to ensure loans fund in a timely manner. Develop and maintain relationships with real estate agents, financial planners, individual borrowers and builders, etc. Minimum Qualifications: One or more years of experience in loan origination preferred. NMLS state and federal required. Knowledge of conventional and/or government guidelines. Knowledge of processing, underwriting and closing procedures. Teamwork and customer service oriented Experience with Encompass Self-motivated & highly organized. Professional and effective interpersonal skills. The Benefits: Competitive pay AFN pays commissions every Friday! Closing by Friday? Get paid for it the following Friday. Medical, Dental, Vision, 401k. Who We Are: American Financial Network, Inc. (“AFN”) is a unique force in the mortgage market. We are one of the nation's largest privately held mortgage companies with the resources necessary to compete on a national level with the largest publicly held banks. AFN maintains speed to decision, responsive communication and flexibility through its private ownership and flat organizational structure. We are driven by a vision of being a market leader through creating the ultimate in customer service and being consistently better by always seeking new ways to improve. We're Proud of our Accomplishments! Top 100 Mortgage Companies in America by Mortgage Executive Magazine 50 Best Companies to Work For by Mortgage Executive Magazine Top Mortgage Employer by National Mortgage Professional Magazine Top 10 Mortgage Company in Customer Satisfaction by Social Survey America's Fastest Growing Companies by Inc 5000 Most Powerful Women in Mortgage and Women of Influence awarded to our EVP of Operations by National Mortgage Professional Magazine & Housing Wire Magazine American Financial Network, Inc., NMLS #237341 is an Equal Opportunity Employer.
    $29k-45k yearly est. 12d ago
  • Healthcare Loan Closer

    U.S. Bank 4.6company rating

    Loan processor job in Knoxville, TN

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** The Healthcare Loan Closer is a lending support role working directly with loans, customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working under the direction of Healthcare Relationship Managers and the Healthcare Business Development Officer. Responsibilities include: + Support sales teams in executing a One Bank strategy and growing market share. + Retain and deepen client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional. **Basic Qualifications** - Bachelor's degree, or equivalent work experience - Typically, seven or more years of job-related experience **Preferred Skills/Experience** - Experience working with closing commercial loans for the healthcare industry - Considerable knowledge of departmental and bank products and services - Proven customer service and problem resolution skills - Proficient computer navigation skills using a variety of software packages including nCino, Salesforce, and Microsoft Office applications - Effective interpersonal, verbal and written communication skills **The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.** If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $28.27 - $37.69 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $28.3-37.7 hourly 10d ago
  • Loan Documentation Specialist

    Smartbank Careers

    Loan processor job in Sevierville, TN

    Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. The Loan Documentation Specialist prepares loan documents timely and efficient manner to ensure service level agreements are met and exceeded. Ensure loans comply with all federal, state, and local lending laws. Adhere to the department procedures. Attend and actively participate in all scheduled huddles. Review loans to ensure proper approval and exception levels are met. Maintain consistent, clear communication with the Loan Documentation Manager. Maintain efficient and accurate workflow while also establishing positive working relationships. Major Duties and Responsibilities: Core Values & Culture Commitment: • Upholds SmartBank Core Values and Core Purpose. • Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart. Document Preparation & Review: • Reviews loan approval package for special covenants, terms, and other information necessary to prepare loan documentation. • Correspond with Lender/Loan Administrator to obtain necessary information for document preparation. • Review Lender's Title Insurance commitment/search/updates and mortgage related documentation. • Review flood determination and verify flood coverage approval from Compliance is obtained prior to closing. • Responsible for entering loan data and preparing all loan documents required for closing and reviewing for accuracy. • Responsible for preparing security documents such as Deed of Trust/Mortgage, Security Agreement, Assignments, UCC Financing Statements, etc. • Inputs geo-code, purpose, collateral, and call codes to loan document preparation program. • Prepare Loan documentation in accordance with the Loan Doc Prep Procedures. Performance Standards & Delivery: • Required to be familiar with HMDA reporting requirements, identifying loans as such in loan software, and input to loan document preparation program. • Loan Production KPI is approximately 45-50 loans per month (based on monthly loan totals). • Maintain draft doc SLA as follows: Consumer Unsecured and Cash Secured - 24 business hours; Consumer Non-RE all others - 48 business hours; HELOCs and all Commercial - 48 business hours. • Reported error KPI is 15 or fewer per month (10%). • Responsible for reviewing fees and disbursements for accuracy. • Responsible for sending draft documents via nCino to LA and RM prior to QC and document finalization. • Responsible for delivering loan documents to Lender/Loan Administrator via ProSign after draft documents have been reviewed and approved. Compliance & Other Duties: • Complies with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. • Carries out such other duties as may be requested or assigned. Position Requirements and Qualifications: Education and Experience: 1. High School Diploma or equivalent. 2. 5 years of banking and customer service experience required 3. 3 years of related loan processing experience required. Training Requirements (licenses, programs, or certificates): None Knowledge, Skills, and Abilities: • Excellent customer service skills. • Must be capable of handling confidential information in a trustworthy manner. • Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), and typing. • Strong written and oral communication skills. • Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions. • Detail oriented and ability to function in a team environment. • Self-starter. • Must be able to able to prioritize and organize daily workflow. • Maintains a competent level of expertise and knowledge of the requirements of various lending laws, and rules. • Demonstrates the ability to maintain a positive attitude. • High level of integrity. • Able to maintain regular and predictable attendance. • Willing to accept new ideas and methods and be agreeable to change. Work Conditions: 1. Able to routinely stand, sit, bend and stoop. 2. Frequently and regularly required movements using wrists, hands, and/or fingers. 3. Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery. 4. Ability to hear average or normal conversations and receive ordinary information. 5. May be required to travel to training sessions or meetings. SmartBank Associate Benefits SmartBank can offer you a comprehensive benefits package, including: Medical, dental, vision, life, and disability insurance. A 401(k) plan with an employer match of up to 4%. Generous paid time off (PTO), including a minimum of 3 weeks. SmartFlex Days. Up to 11 Paid Company Holidays. Mental health benefits, include 8 free sessions with a coach or certified professional. Paid community involvement opportunities. Company-provided apparel at no cost. Learning and development opportunities, including professional and career development and tuition reimbursement Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
    $30k-39k yearly est. 8d ago
  • Loan Officer

    Southeast Bank 4.3company rating

    Loan processor job in Farragut, TN

    BASIC FUNCTION: Evaluate, authorize, or recommend approval of commercial and/or consumer loans. Advise borrowers on financial status and payment methods. ESSENTIAL FUNCTIONS: Meet with applicants to obtain information for loan applications, complete information on loan forms and answer questions about the process. Analyze the applicants financial status, credit history, and any collateral available including the use of property evaluations to determine feasibility of granting or denying loans and evaluating the degree of financial risk. Obtain and compile copies of the loan applicants credit histories, corporate financial statements, and other financial information for proper documentation. Explain to customers the different types of loans that are available, as well as the terms of those options. Review loan agreements to ensure that they are complete and accurate according to compliance standards. Approve loans within specified limits and refer loan applications outside those limits to management for approval; May require making presentations on financial matters. Stay abreast of new types of loans and other financial services and products to better meet the customers needs. Document, record and update information in credit and loan files. Submit applications to credit analysts for verification and recommendation. Negotiate payment arrangements with customers and compute payment schedules. Analyze potential loan markets and develop referral networks to locate prospects for loans. Work with other departments in the bank to make sure all accounts are in good standing and when accounts are delinquent make informative decisions on what must be paid to best suit the customer and the bank. Collect on past due and/or charged off loans or accounts as needed. Handle customer complaints and take appropriate action to resolve them. Work directly with the public establishing and maintaining interpersonal relationships; communicating with persons outside the organization to build relationships. Develop objectives and strategies to best perform job functions. Organize, plan, and prioritize workload to achieve job functions. ADDITIONAL RESPONSIBILITIES: We encourage our employees to become involved in their communities, lending their voluntary support to programs that positively impact the quality of life within these communities and help SEB build connections with these organizations and the public. Cross sell SEB products and services. SKILLS, KNOWLEDGE, AND TRAINING: Ability to communicate effectively with loan processors and loan underwriters. Understand the implications of new information for both current and future problem-solving and decision-making. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to talk to others to convey information effectively, face to face as well as in writing, as appropriate for the needs of the audience. Identify complex problems and review related information to develop and evaluate options and implement solutions. Consider the relative costs and benefits of potential actions to choose the most appropriate one. Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. In-depth knowledge of processes, procedures and regulations for collections, bankruptcies, repossessions, and foreclosures. Knowledge with computer technology including, but not limited to, Word, Excel, Power Point, E-Mail, and Internet Navigation. Knowledge of business and management principles. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of laws, legal codes, court procedures, precedents, government regulations, legal guidelines, executive orders, and agency rules as it pertains to banking in general and lending in particular. REQUIREMENTS: Bachelors degree in Finance, Business, or Economics, preferred. 1-3 years of lending experience, preferred. 1 year of customer service experience, preferred. Combination of education and experience, preferred. Must be able to work with all levels of senior management. Maintain up-to-date knowledge of and adhere to all state and federal regulations that pertain to this position including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending. Working knowledge of state and federal regulations including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending along with industry best practices that pertain to this position.
    $29k-43k yearly est. 12d ago
  • Loan Specialist

    Hilton Grand Vacations 4.8company rating

    Loan processor job in Pigeon Forge, TN

    The Quality Assurance Specialist is a multi-task-oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail. After ensuring the documentation is prepared efficiently and accurately, the QAS must review the documents with our owners and ensure the product the company will deliver is the product that was presented properly to the buyers. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Specific Duties and Responsibilities * Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions. * Review documents with owners / new owners and ensure signatures are obtained and consistent on all required lines. * Reinforce the sale with a positive, enthusiastic presentation of the closing. * Answer questions in confident, competent manner; provide accurate information to owners. * Ensure every owner confirmation interview is properly recorded. * Confirm owners leave with all legally required documents and ownership materials and with an understanding and a realistic expectation of ownership. * Prepare contract package and submit timely to sales accounting. * Responsible for process that may include contract preparation through booking including follow up calls, rescission cancellations, insufficient funds, tracking reports, SPI notes, correspondence and customer service-related issues. Requirements * 1-year general office experience * Clerical administrative support, standard office equipment, screening calls, corporate policies and procedures. * Professional and friendly demeanor. * Excellent verbal and written communication skills. * Ability to deal effectively with all levels of the organization. * Outstanding phone etiquette with the ability to multi-task.
    $39k-54k yearly est. 13d ago
  • Consumer Loan Specialist

    Attain Finance

    Loan processor job in Madisonville, TN

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1994 Gallatin Pike North, Ste 101, Madison, TN Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.25 - $22.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $16.3-22.8 hourly Auto-Apply 2d ago
  • Loan Specialist

    Description This

    Loan processor job in Pigeon Forge, TN

    The Quality Assurance Specialist is a multi-task-oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail. After ensuring the documentation is prepared efficiently and accurately, the QAS must review the documents with our owners and ensure the product the company will deliver is the product that was presented properly to the buyers. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Requirements 1-year general office experience Clerical administrative support, standard office equipment, screening calls, corporate policies and procedures. Professional and friendly demeanor. Excellent verbal and written communication skills. Ability to deal effectively with all levels of the organization. Outstanding phone etiquette with the ability to multi-task. Specific Duties and Responsibilities Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions. Review documents with owners / new owners and ensure signatures are obtained and consistent on all required lines. Reinforce the sale with a positive, enthusiastic presentation of the closing. Answer questions in confident, competent manner; provide accurate information to owners. Ensure every owner confirmation interview is properly recorded. Confirm owners leave with all legally required documents and ownership materials and with an understanding and a realistic expectation of ownership. Prepare contract package and submit timely to sales accounting. Responsible for process that may include contract preparation through booking including follow up calls, rescission cancellations, insufficient funds, tracking reports, SPI notes, correspondence and customer service-related issues.
    $24k-57k yearly est. Auto-Apply 14d ago
  • Bilingual Loan Specialist

    Vanderbilt Mortgage 4.2company rating

    Loan processor job in Maryville, TN

    At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people-which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential. POSITION TITLE: Bilingual Loan Originator (LO) JOB STATUS: Full Time / Salary DEPARTMENT: Credit REPORTS TO: Credit Manager TRAVEL REQUIRED: As Needed WORK SCHEDULE: Hybrid - 4 days in-office, 1 day remote after training PAY: The expected base pay range for this position is from $50,000 plus additional bonus opportunity resulting in an expected total annual compensation of $83,000 to $90,000. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs. JOB SUMMARY: The Loan Originator guides customers through the loan process from start to finish, as well as deciding if the loan is approved. This role reports to the Loan Originations Supervisor and guides clients through the application process, provides information about available loan products, verifies eligibility for loans, and helps clients understand their options. The Loan Originator position evaluates loan applications, verifies applicant information, and ensures compliance with lending regulations and internal policies. This role creates and fosters relationships to build trust and rapport while providing an excellent customer experience. JOB FUNCTIONS: 1. Application Evaluation, Processing, and Underwriting Facilitates the lending process by assisting new and returning clients with loan applications, obtaining personal and financial information, describing types of loans, ensuring all documentation is complete and accurate, and coordinating with various stakeholders to expedite loan approvals. Helps determine appropriate loan products for individual home buyers; obtains leads through Retail Home Centers. Presents or communicates credit terms for the purpose of negotiating prospective credit approvals required as part of the loan process. Ensures timely and efficient processing of credit applications and communication to individual Home Centers. Evaluates applicant financial information, including income, assets, liabilities, and credit history, to determine loan eligibility and risk level. Decisions mortgage loan applications based on borrower qualifications, creditworthiness, and adherence to lending guidelines and communicate decision with applicant; approves loans up to $175k for home only or $275k for land and home. Ensures compliance with lending regulations, internal policies, regulatory standards, and industry best practices throughout the loan origination process. Maintains organized records of loan applications, correspondence, and related documentation. Identifies and mitigates potential risks associated with loan applications, such as fraud, misrepresentation, or inadequate collateral. 2. Communication, Collaboration & Relationship Management Communicates effectively with clients, loan officers, underwriters, and other stakeholders to coordinate loan processing and resolve any issues or discrepancies. Identifies opportunities for process improvement and efficiency enhancement in loan processing and customer service delivery. Communicates underwriting decisions and requirements effectively with loan officers, processors, and other stakeholders. Provide explanations and guidance to resolve any issues or discrepancies. Employs negotiation techniques and conflict resolution strategies to navigate challenging situations and achieve mutually beneficial outcomes for all parties involved. Builds and maintains positive relationships by exhibiting consistent reliability, transparency and integrity with clients, referral partners, and other stakeholders to foster repeat business, referrals, generate leads, and cultivate new business opportunities. Addresses issues and resolves conflicts in a timely and diplomatic manner, maintaining positive relationships and promoting client satisfaction any time issues arise during the loan application process. 3. Other duties as assigned This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned. QUALIFICATIONS: Education: Bachelor's degree or equivalent experience required. Experience: 0 experience with bachelor's degree or 4 years related experience with high school diploma or equivalent. Licensing: Nationwide Multistate Licensing Systems (NMLS) licensing for assigned states required. Must be fluent in both English and Spanish. Have taken or ability to complete required 20 hours education for licensing and continuing education requirements. Must meet all federal and state requirements (e.g., background checks and passing the licensing exam) to obtain a Mortgage Loan Originator (MLO) license within 90 days of employment. Basic computer skills with ability to type at least 25 wpm. Ability to communicate effectively and efficiently via phone, email, and person to person. Exhibit adaptability and flexibility in adjusting communication styles and approaches to accommodate diverse personalities, preferences, and cultural nuances. Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken. Ability to manage multiple and/or conflicting responsibilities. Great attention to detail and organizational skills. Ability to work in a team environment. Knowledge of AS/400, Word, and Excel a plus. PHYSICAL DEMANDS: Must be able to remain in a stationary position 75% of the time. Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer. Will be communicating 90% of the time over the phone. Must be able to exchange accurate information at all times. Must be able to identify and assess account status and determine appropriate process. Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment. BENEFITS: Medical and Dental Plan with Prescription Coverage and Vision. Competitive benefits including 401(K) includes 100% company match of the first 4%. Paid time off days (PTO), maternity/paternity leave, and holidays. Community involvement including Volunteer Paid Time Off (VTO). Tuition Assistance for your first degree Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant. Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being. Collaborative and energetic work environment. Professional development and promotional opportunities. Competitive bonus programs. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Privacy Policy Business Unit - Vanderbilt Mortgage
    $83k-90k yearly Auto-Apply 24d ago
  • Loan Processor

    Clayton Bank & Trust

    Loan processor job in Knoxville, TN

    Clayton Bank, founded in 1899 at Henderson, is one of the highest ranked banks in the nation based on ROA, Charge-offs, Efficiency, NIM, and Loan Growth. With assets of $1.3 Billion, the holding company, Clayton Bancorp, is based in Knoxville and owns Clayton Bank and Trust operates numerous banking centers across Tennessee. The holding company is owned by Jim Clayton, and the staff, utilizing an ESOP structure - making every team member an owner. The banks are consistently recognized for outstanding client satisfaction, strong capital position, superior compliance metrics, and top rated financial performance. Visit: ******************* for more information. Job Description The Loan Processor is responsible for: Completes transactions between bank, sellers and borrowers, by performing the following duties Assembles, prepares and processes loan packages for consumer and commercial loans following bank policies and procedures Verifies accuracy and completeness of all loan files obtaining proper signatures, dates and other relevant data Ensures accuracy and current on RESPA and TRID disclosures Ensures proper communication with various departments to help handle customers and processing/closing loans Ability to book loans (consumer, real estate and commercial) onto computer system using loan software Qualifications Candidates should possess the following qualifications: College degree or relevant experience required Knowledge of lending guidelines and regulations, including ATR, TRID, HMDA, ECOA, etc. Good understanding of financial institution products and services Ability to read and comprehend training materials, bank communications and related loan manuals Ability to learn and follow bank policies regarding the lending process Additional Information Competitive Pay Benefits ESOP
    $30k-42k yearly est. 60d+ ago

Learn more about loan processor jobs

How much does a loan processor earn in Knoxville, TN?

The average loan processor in Knoxville, TN earns between $26,000 and $49,000 annually. This compares to the national average loan processor range of $28,000 to $50,000.

Average loan processor salary in Knoxville, TN

$36,000

What are the biggest employers of Loan Processors in Knoxville, TN?

The biggest employers of Loan Processors in Knoxville, TN are:
  1. Clayton Bank & Trust
  2. First Bancorp
  3. Firstbank Corp
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