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Loan servicing specialist vs document processor

The differences between loan servicing specialists and document processors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a loan servicing specialist, becoming a document processor takes usually requires 6-12 months. Additionally, a loan servicing specialist has an average salary of $65,799, which is higher than the $32,730 average annual salary of a document processor.

The top three skills for a loan servicing specialist include loan modifications, customer service and foreclosure process. The most important skills for a document processor are data entry, quality standards, and real estate.

Loan servicing specialist vs document processor overview

Loan Servicing SpecialistDocument Processor
Yearly salary$65,799$32,730
Hourly rate$31.63$15.74
Growth rate-3%-
Number of jobs31,7538,761
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 35%
Average age4250
Years of experience412

What does a loan servicing specialist do?

A loan servicing specialist is an individual who reviews, authorizes, and recommends commercial and personal loans for approval. It is the loan officer who meets with their applicants to identify their creditworthiness. Typically, they work at credit unions, commercial banks, mortgage companies, and financial institutions. They ensure operational risk controls, regulatory policies and standards, and compliance. Among the skills necessary for the job include customer service and relations, leadership, analytical skills, and communication skills.

What does a document processor do?

Document processors are professionals who are responsible for managing the documenting processes and systems of an organization. These processors are required to organize documents after they have received and processed incoming documents such as texts and audio-visual formats. They must follow the data program techniques and procedures so that they can maintain data entry requirements and ensure quality assurance with all work completed. Document processors must also adhere to companies when handling materials, especially those with confidential information.

Loan servicing specialist vs document processor salary

Loan servicing specialists and document processors have different pay scales, as shown below.

Loan Servicing SpecialistDocument Processor
Average salary$65,799$32,730
Salary rangeBetween $28,000 And $153,000Between $26,000 And $40,000
Highest paying CityCharleston, SCBoston, MA
Highest paying stateMarylandMassachusetts
Best paying companyGlacier BanPfizer
Best paying industryFinanceInsurance

Differences between loan servicing specialist and document processor education

There are a few differences between a loan servicing specialist and a document processor in terms of educational background:

Loan Servicing SpecialistDocument Processor
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Loan servicing specialist vs document processor demographics

Here are the differences between loan servicing specialists' and document processors' demographics:

Loan Servicing SpecialistDocument Processor
Average age4250
Gender ratioMale, 32.2% Female, 67.8%Male, 28.9% Female, 71.1%
Race ratioBlack or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 14.4% Asian, 8.2% White, 60.7% American Indian and Alaska Native, 0.4%Black or African American, 6.7% Unknown, 4.5% Hispanic or Latino, 10.7% Asian, 4.7% White, 72.3% American Indian and Alaska Native, 1.1%
LGBT Percentage7%7%

Differences between loan servicing specialist and document processor duties and responsibilities

Loan servicing specialist example responsibilities.

  • Manage the non-judicial and judicial FNMA foreclosure portfolio.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Coordinate and schedule settlements upon final loan approval and review HUD-1 for reconciliation of itemize financial data.
  • Train new hires in the MSP system to ensure they understand how to gather data and for escrow analysis.
  • Prepare internally generate commercial loan documentation for all states the organization does business in.
  • Work with LIS, LPS, and ESO program.
  • Show more

Document processor example responsibilities.

  • Manage a monthly pipeline averaging 100 files from origination to funding per month as a Jr. processor.
  • Summer internship, FHA loan processing
  • Used WordPerfect in windows environment.
  • Scan responses using an OPEX scanner.
  • Enter vehicle data into the AS400 system.
  • Prep, scan and index documents using OnBase.
  • Show more

Loan servicing specialist vs document processor skills

Common loan servicing specialist skills
  • Loan Modifications, 17%
  • Customer Service, 12%
  • Foreclosure Process, 5%
  • Real Estate, 4%
  • Loss Mitigation, 4%
  • Escrow Accounts, 4%
Common document processor skills
  • Data Entry, 51%
  • Quality Standards, 7%
  • Real Estate, 5%
  • Computer System, 4%
  • Office Equipment, 4%
  • Clerical Tasks, 2%

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