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Loan servicing specialist vs loan analyst

The differences between loan servicing specialists and loan analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a loan servicing specialist, becoming a loan analyst takes usually requires 4-6 years. Additionally, a loan servicing specialist has an average salary of $65,799, which is higher than the $37,857 average annual salary of a loan analyst.

The top three skills for a loan servicing specialist include loan modifications, customer service and foreclosure process. The most important skills for a loan analyst are loan documentation, customer service, and real estate.

Loan servicing specialist vs loan analyst overview

Loan Servicing SpecialistLoan Analyst
Yearly salary$65,799$37,857
Hourly rate$31.63$18.20
Growth rate-3%4%
Number of jobs31,75324,756
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 66%
Average age4245
Years of experience46

What does a loan servicing specialist do?

A loan servicing specialist is an individual who reviews, authorizes, and recommends commercial and personal loans for approval. It is the loan officer who meets with their applicants to identify their creditworthiness. Typically, they work at credit unions, commercial banks, mortgage companies, and financial institutions. They ensure operational risk controls, regulatory policies and standards, and compliance. Among the skills necessary for the job include customer service and relations, leadership, analytical skills, and communication skills.

What does a loan analyst do?

A loan analyst is responsible for determining the eligibility of loan applicants in purchasing loan services by analyzing their application documents, account statements, and financial and credit status. Loan analysts evaluate loan agreements and payment plans and explain feasibility to the customers and loan officers before granting the loan. They also provide loan options and alternatives to the clients according to their needs and risk limitations. A loan analyst must have excellent knowledge of the loan and financial industry, especially in handling credit policies and loan processes and ensuring timely submission of reports.

Loan servicing specialist vs loan analyst salary

Loan servicing specialists and loan analysts have different pay scales, as shown below.

Loan Servicing SpecialistLoan Analyst
Average salary$65,799$37,857
Salary rangeBetween $28,000 And $153,000Between $24,000 And $58,000
Highest paying CityCharleston, SCRaleigh, NC
Highest paying stateMarylandSouth Dakota
Best paying companyGlacier BanBarclays
Best paying industryFinanceFinance

Differences between loan servicing specialist and loan analyst education

There are a few differences between a loan servicing specialist and a loan analyst in terms of educational background:

Loan Servicing SpecialistLoan Analyst
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Loan servicing specialist vs loan analyst demographics

Here are the differences between loan servicing specialists' and loan analysts' demographics:

Loan Servicing SpecialistLoan Analyst
Average age4245
Gender ratioMale, 32.2% Female, 67.8%Male, 43.2% Female, 56.8%
Race ratioBlack or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 14.4% Asian, 8.2% White, 60.7% American Indian and Alaska Native, 0.4%Black or African American, 9.2% Unknown, 4.6% Hispanic or Latino, 15.9% Asian, 6.4% White, 63.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%8%

Differences between loan servicing specialist and loan analyst duties and responsibilities

Loan servicing specialist example responsibilities.

  • Manage the non-judicial and judicial FNMA foreclosure portfolio.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Coordinate and schedule settlements upon final loan approval and review HUD-1 for reconciliation of itemize financial data.
  • Train new hires in the MSP system to ensure they understand how to gather data and for escrow analysis.
  • Prepare internally generate commercial loan documentation for all states the organization does business in.
  • Work with LIS, LPS, and ESO program.
  • Show more

Loan analyst example responsibilities.

  • Innovate technical solutions, including development of complex macros within MSP, to automate work and reduce manual processes
  • Prepare and remit quarterly / semi-annual USDA reporting
  • Communicate with FHA, VA, FNMA and FHLMC investors for any missing documents that are not include at closing.
  • Review government loan's documents including FHA & VA loans, and approves or suspends the loans after the underwriter decision.
  • Contact correspondent lenders for any missing documents and request correction of documents when necessary.
  • Select to participate in company management as a critical member of loan origination process improvement team.
  • Show more

Loan servicing specialist vs loan analyst skills

Common loan servicing specialist skills
  • Loan Modifications, 17%
  • Customer Service, 12%
  • Foreclosure Process, 5%
  • Real Estate, 4%
  • Loss Mitigation, 4%
  • Escrow Accounts, 4%
Common loan analyst skills
  • Loan Documentation, 13%
  • Customer Service, 12%
  • Real Estate, 9%
  • Financial Statements, 9%
  • Loan Portfolio, 4%
  • Data Entry, 4%

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