Post job

Loan servicing specialist vs loan coordinator

The differences between loan servicing specialists and loan coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a loan servicing specialist and a loan coordinator. Additionally, a loan servicing specialist has an average salary of $65,799, which is higher than the $39,836 average annual salary of a loan coordinator.

The top three skills for a loan servicing specialist include loan modifications, customer service and foreclosure process. The most important skills for a loan coordinator are customer service, work ethic, and FHA.

Loan servicing specialist vs loan coordinator overview

Loan Servicing SpecialistLoan Coordinator
Yearly salary$65,799$39,836
Hourly rate$31.63$19.15
Growth rate-3%-3%
Number of jobs31,75324,765
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 56%
Average age4242
Years of experience44

What does a loan servicing specialist do?

A loan servicing specialist is an individual who reviews, authorizes, and recommends commercial and personal loans for approval. It is the loan officer who meets with their applicants to identify their creditworthiness. Typically, they work at credit unions, commercial banks, mortgage companies, and financial institutions. They ensure operational risk controls, regulatory policies and standards, and compliance. Among the skills necessary for the job include customer service and relations, leadership, analytical skills, and communication skills.

What does a loan coordinator do?

A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.

Loan servicing specialist vs loan coordinator salary

Loan servicing specialists and loan coordinators have different pay scales, as shown below.

Loan Servicing SpecialistLoan Coordinator
Average salary$65,799$39,836
Salary rangeBetween $28,000 And $153,000Between $30,000 And $51,000
Highest paying CityCharleston, SCRaleigh, NC
Highest paying stateMarylandWest Virginia
Best paying companyGlacier BanJPMorgan Chase & Co.
Best paying industryFinanceProfessional

Differences between loan servicing specialist and loan coordinator education

There are a few differences between a loan servicing specialist and a loan coordinator in terms of educational background:

Loan Servicing SpecialistLoan Coordinator
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Loan servicing specialist vs loan coordinator demographics

Here are the differences between loan servicing specialists' and loan coordinators' demographics:

Loan Servicing SpecialistLoan Coordinator
Average age4242
Gender ratioMale, 32.2% Female, 67.8%Male, 25.3% Female, 74.7%
Race ratioBlack or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 14.4% Asian, 8.2% White, 60.7% American Indian and Alaska Native, 0.4%Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 17.7% Asian, 7.5% White, 58.2% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between loan servicing specialist and loan coordinator duties and responsibilities

Loan servicing specialist example responsibilities.

  • Manage the non-judicial and judicial FNMA foreclosure portfolio.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Coordinate and schedule settlements upon final loan approval and review HUD-1 for reconciliation of itemize financial data.
  • Train new hires in the MSP system to ensure they understand how to gather data and for escrow analysis.
  • Prepare internally generate commercial loan documentation for all states the organization does business in.
  • Work with LIS, LPS, and ESO program.
  • Show more

Loan coordinator example responsibilities.

  • Manage individual pipeline using the LPS system.
  • Assist in preparation of all disclosures following RESPA requirements of the time on multiple files.
  • Fund loans after closing and perform quality assurance measures in order to be in compliance with RESPA guidelines.
  • Review, analyze, and process complex individual consumer requests using conventional and FHA lending requirements.
  • Demonstrate technical expertise and project management skills necessary for preparing complex residential loan applications for conventional or FHA underwriter approval.
  • Process routine to moderately complex conventional or VA mortgage loans according to product guidelines through validation of credit and collateral documentation.
  • Show more

Loan servicing specialist vs loan coordinator skills

Common loan servicing specialist skills
  • Loan Modifications, 17%
  • Customer Service, 12%
  • Foreclosure Process, 5%
  • Real Estate, 4%
  • Loss Mitigation, 4%
  • Escrow Accounts, 4%
Common loan coordinator skills
  • Customer Service, 26%
  • Work Ethic, 12%
  • FHA, 10%
  • Coordinators, 6%
  • Origination, 6%
  • Financial Statements, 4%

Browse office and administrative jobs