How to hire a mailroom clerk

How to hire a mailroom clerk, step by step

Here's a step-by-step mailroom clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a mailroom clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new mailroom clerk
• Step 8: Go through the hiring process checklist

What does a mailroom clerk do?

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1. Identify your hiring needs

   First, determine the employments status of the mailroom clerk you need to hire. Certain mailroom clerk roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A mailroom clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, mailroom clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of mailroom clerk salaries for various roles:

   Type of Mailroom Clerk	Description	Hourly rate
   Mailroom Clerk		$11-17
   Data Entry Operator	A data entry operator is someone responsible for entering collected information into a database using different computer software. Data entry duties include updating customer data, transcribing information, and entering accounting records... Show more	$11-19
   Clerk Typist	A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients... Show more	$12-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • USPS
   • Pickup
   • Delivery Carts
   • Office Equipment
   • Postage Meter Readings
   • DHL
   • FED EX
   • Data Entry
   • Front Desk
   • Postage Machine
   • Copy Machines
   • Computer System
   • Bulk Mailings

   Check all skills

   Responsibilities:

   • Manage office supplies, vendors, organization, and upkeep.
   • Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
   • Copy, file, answer phones, work with fed-ex.
   • Open and prep them using the OPEX machines and scan them using the IBML machines.
   • Supervise and run press line.
   • Maintain organization of packages on shelves.

   More mailroom clerk duties

3. Make a budget

   Including a salary range in the mailroom clerk job description is a good way to get more applicants. A mailroom clerk salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a mailroom clerk in Florida may be lower than in Vermont, and an entry-level engineer typically earns less than a senior-level mailroom clerk. Additionally, a mailroom clerk with lots of experience in the field may command a higher salary as a result.

   Average mailroom clerk salary

   $14.18hourly

   $29,503 yearly

   ---

   Entry-level mailroom clerk salary

   $24,000 yearly salary

   Updated December 5, 2025

   Average mailroom clerk salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$34,568	$17
   2	California	$30,877	$15
   3	Pennsylvania	$30,107	$14
   4	New York	$29,691	$14
   5	Michigan	$29,544	$14
   6	Washington	$28,777	$14
   7	Colorado	$27,988	$13
   8	Delaware	$27,944	$13
   9	Ohio	$27,395	$13
   10	North Carolina	$27,265	$13
   11	Minnesota	$27,256	$13
   12	Wisconsin	$27,181	$13
   13	Virginia	$27,075	$13
   14	Texas	$26,922	$13
   15	Georgia	$26,836	$13
   16	Illinois	$26,466	$13
   17	Florida	$25,289	$12
   18	Kentucky	$24,990	$12
   19	Arizona	$24,959	$12
   20	South Dakota	$23,971	$12

   Average mailroom clerk salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Masimo	$41,529	$19.97	1
   2	University of Massachusetts Medical School	$38,471	$18.50	2
   3	Broadridge	$36,047	$17.33	6
   4	Wintrust Financial	$34,367	$16.52	1
   5	BCforward	$33,676	$16.19	18
   6	Northwell Health	$33,649	$16.18	25
   7	Ricoh	$32,803	$15.77	18
   8	TransUnion	$31,650	$15.22
   9	Canon	$31,374	$15.08	10
   10	Alfred University	$31,002	$14.90	1
   11	Aerotek	$30,760	$14.79	83
   12	Kelly Services	$30,755	$14.79	52
   13	Volt Information Sciences	$30,681	$14.75
   14	Cass Information Systems	$30,635	$14.73	2
   15	O'Reilly Auto Parts	$30,634	$14.73	4
   16	The Reserves Network	$30,609	$14.72	10
   17	Adecco	$30,588	$14.71	114
   18	CornerStone Staffing	$30,564	$14.69	1
   19	Rising Medical Solutions	$30,558	$14.69
   20	Compass Group USA	$30,462	$14.65	87

4. Writing a mailroom clerk job description

   A good mailroom clerk job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a mailroom clerk job description:

   Mailroom clerk job description example

   Follow detailed procedures to perform routine packing work. Pick and package a variety of printed materials or print related items that require a limited variety of packing procedures and techniques. May operate a pick truck or hoist to pull inventory from the warehouse. Place, arrange, mark, seal, and tag items on pallets and in containers, bins, and bulk storage. Consolidate various items for shipment in accordance with standard operating instructions. Assemble finished products into boxes or containers for shipping. Count and sort various product items. Perform related tasks such as placing labels on packages, putting manuals into binders, and handling boxes for final product. Ensure accurate shipping information is attached and packages are shipped according to specified schedule. May be the lead on a shift providing oversight and quality control. May prepare shipments of customer samples.
   
   Skill in reading specifications and identifying the correct parts for fulfilling customer orders. Excellent knowledge of routine and non-routine packing procedures, techniques, equipment, and basic warehouse procedures. Skill in using a limited variety of packing procedures and techniques. Knowledge of shipping documents and ability to identify shipping requirements and procedures for specific items using manual or automated processes. May require skill in using heat sealers, cutters, hand and power tools. Skill in completing manual and computerized forms and shipping documents regarding stock description, units of issue, weight, quantity, and labeling requirements for incoming and outgoing materials and equipment. Requires basic arithmetic and standard formulas to determine size and volume of packing containers and materials. Skill in assembling standard shipping boxes and packing contents securely.
   RRD is an EEO/AA including Vets and Disabled Employer
   
   Required Skills
   
   This position sorts mail by zip code or carrier routes, bundles according to U.S.P.S. regulations and places in proper mail trays according to client specifications. Must complete appropriate paper work and check for overall quality of product. May also use various machines including postage meter, como cutter, punch, etc.
   
   Required Experience
   
   + Must have excellent attention to detail
   
   + Must be able to follow instructions well
   
   + Must be able to handle multiple priorities and meet established deadlines
   
   + Must be willing to work overtime and weekends as required
   
   + Must be able to lift 15 lbs consistently, and up to 50 pounds occasionally
   
   + Must be able to stand for 4 hours at a time
   
   + Must have good basic math skills
   
   Monday-Friday 7 am to 3 pm, plus required overtime as needed.
   
   Second and Third shift positions are available as well as 12 hour daytime positions

   Copy this example

   

5. Post your job

   To find mailroom clerks for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any mailroom clerks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level mailroom clerks with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your mailroom clerk job on Zippia to find and recruit mailroom clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting mailroom clerks requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new mailroom clerk

   Once you've decided on a perfect mailroom clerk candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new mailroom clerk. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a mailroom clerk?