Management analyst jobs in Vancouver, WA - 172 jobs

MAKE A DIFFERENCE AT OCHIN OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. Position Overview: The Learning Specialist supports OCHIN members by leading the implementation, optimization, and ongoing engagement of Quality Reporting, Healthy Planet tools, and related Epic workflows. This role partners closely with Account Managers, internal teams, and members to drive adoption, ensure effective utilization, and provide subject matter expertise in system design and reporting strategies. The Learning Specialist is responsible for developing and delivering comprehensive learning programs, including workflow documentation, training sessions, and workshops, to meet clinical, operational, and reporting needs across a variety of specialties. In addition, this role monitors the effectiveness of training and system usage through performance analyses and member feedback, promoting a culture of continuous improvement, operational excellence, and regulatory readiness. The Learning Specialist serves as a critical liaison between OCHIN and its members, ensuring alignment with organizational priorities and best practices. Essential Functions: Drive Member Engagement and Program Success: Lead and manage engagement strategies to promote the adoption and effective use of Healthy Planet and Quality Reporting tools among members. Serve as a key liaison to members, account managers, and internal teams, ensuring proactive communication, issue resolution, and relationship management in support of Population Health and regulatory initiatives. Deliver Training and Workflow Optimization: Design, deliver, and evaluate interactive training programs across multiple Epic modules and operational workflows. Facilitate workflow validation, discovery, and gap analysis sessions to align member practices with best practices, while providing tailored one-on-one or group coaching, both virtually and onsite. Develop and Maintain Educational Resources: Create and maintain a variety of learning and program support materials, including step-by-step user guides, lesson plans, scenario-based learning experiences, instructional videos, and workflow documentation. Ensure materials are updated, engaging, inclusive, and accessible to support adult learning principles and member success. Lead Change Management and Continuous Improvement: Support members through operational changes and organizational transformation using structured change management principles. Partner with cross-functional teams to analyze workflows, recommend process improvements, facilitate optimization projects, and lead initiatives aimed at enhancing operational outcomes, system usage, and regulatory compliance. Promote Program Innovation and Professional Development: Contribute to the ongoing growth and improvement of Population Health, Installation, and Learning programs by researching best practices, proposing enhancements, and mentoring team members. Actively pursue professional development opportunities and model adaptive leadership, collaboration, and a culture of learning and service excellence Other duties as assigned. Requirements Experience with Ambulatory & Acute is required. Experience working in clinical or hospital settings, with a strong preference for familiarity with Electronic Health Records (EHR) systems such as Epic and NextGen. Experience delivering adult education and virtual learning content is strongly preferred. Strong understanding of change management principles, with the ability to guide teams through transitions effectively. Demonstrated project management skills, including the ability to balance competing priorities and drive initiatives to completion. Proven ability to work both collaboratively and independently, managing tasks and contributing to team success. Applies expertise in adult learning theories, instructional design, and knowledge management to develop innovative solutions, streamline systems, and support multi-team projects. Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action. Travel is required to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. Travel can be up to 25% Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success. Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: Ability to work independently and efficiently from a home office environment High Speed Internet Service It is a requirement that employees work in a distraction free workplace Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN (OR) Travel may be required nationally based on business requirements for OCHIN We offer a comprehensive range of benefits. See our website for details: career COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. Equal Opportunity Statement OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs. Base Pay Overview OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data. #LI-Remote Salary Description $74,519 -$149,039

Business Analyst - Process Transformation ("BA") drives efforts to expand IMAGINiT's footprint into the process transformation areas of the industries served by IMAGINiT. The BA will bring extensive experience in helping businesses evaluate and transform their processes overall. Additionally, the BA should have experience in defining processes and rules to guide businesses to Artificial Intelligence solutions being designed by IMAGINiT for our customers. Expanding beyond Transformation, the BA will be heavily engaged in defining Professional Services Offerings for our industries and customers; defining and executing Sales programs bringing the new PSO' to customers; collaborating with Sales to identify and close new Services business; Supporting Sales efforts; Serving as a SME for project delivery. Major Responsibilities/Activities * Define and Design Process Transformation solutions for our customers * Define Professional Service Offerings for our customers * Work with team members in the AI practice to bring Business Transformations to the design Develop rules and language models for AEC, Manufacturing, and/or Utility industries. * Consult with customers to define their needs and qualify solutions that address them. * Work closely with sales staff and customers to document business goals and related processes. * Help define customer-specific process standards and frameworks for tailored solutions. * Provide strategic input on the Go-To-Market efforts that grow the overall Solution Innovation sales; * Write deliverable documents as applicable. Examples include : scope of work, risk matrixes and recommendations. * Map existing workflows and recommend solutions to support or improve these processes. * Work with Product Team to create intellectual property to support sales and implementation efforts. * Deliver software and industry-related business and technical presentations at seminars, workshops, conferences, user groups and client sites. * Act as a brand ambassador seizing opportunities to increase IMAGINiT's visibility in the marketplace. * Subject-Matter-Expert mentoring, coaching, and leading multifaceted business solution implementations through successful adoption. * Interface with various levels of project executives up to and including C-Level leaders. * Drive problem formulation, comprehensive analysis, and problem resolution. * Establish client value propositions that tie key strategic, financial, and operational metrics directly to near and long-term business improvement. * Contribute to the engagement process from start to finish, including setting scopes, budgets, staffing resources, creation and coordination of client-ready deliverables and aid with communication of results with clients. Education Requirements * Bachelor's degree in information systems or business management Experience/Skill Requirements * 10+ years of professional services experience in software projects/programs as BA or related roles. * Direct Industry experience in AEC or Manufacturing working on processes and solutions * Strong understanding of Transformation methodologies and programs with experience in leading Transformation Projects. * Experience with business workflow mapping. * Experience identifying and designing PSO and bringing them to the market * Strong analytical and problem-solving abilities with the capability to translate technical concepts into business value. * Ability to work independently, manage multiple priorities, and collaborate across teams. * Business Development experience for Services with examples of successful bookings. * AI experience helping customers define and deploy solutions highly desirable * Excellent interpersonal, communication, writing, and presentation skills. * Demonstrated ability to define service scope and deliver value through presales activities and customer engagement. * Strong organizational, time and project management skills. * Strong business acumen, high energy, self-motivated and able to work under pressure, * Ability to engage in multiple projects at one time is essential. * Experience in transformational data and processes. * Experience working within or advising large organizations on data standards and tailored digital solutions is preferred. * Experience working in a consulting environment providing clients with implementation services is preferred. * Experience with the Autodesk suite of products is a plus Work Environment * This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job, the employee is regularly required to talk; hear; sit; stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. * The employee needs to be able to stand and make presentations, conduct training in front of groups, 1:1, and via webinars. Travel * This position requires up to 40% travel. Air travel is frequently required outside the local area and overnight. Access to a reliable automobile and a valid driver's license are required as well as the ability to legally enter both Canada and the US. Other Duties * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits * Health, Dental, and Vision • Health Savings Account with Employer Matching Contribution • Limited Purpose FSA Account • Medical Flexible Spending Account • Dependent Care Assistance Plan • Short & Long-Term Disability • Wellness Programs • Employee Assistance Program • Group Term Life Insurance • Voluntary Life Insurance • Paid Holidays • Vacation and Sick Leave • 401(k) with company match • Tuition Reimbursement • Service Awards • Employee Referral Bonus Program Visit us at ******************* for more information. We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws. We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

Virtual Concierge Navigator, Medical Asst. External Description: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. Position Summary: This position is responsible for supporting the CMS Star program improvements through data analysis. In collaboration with the Quality Improvement Supervisor, analyze complex data and information to provide meaningful results, identifying success factors and improvement opportunities, and suggesting potential solutions. This position will leverage data from internal and external sources, understand relevant differences between each data source, and provide meaningful/actionable interpretation of results. This position will support the identification and development of databases to support business functions for the Medicare products, using enrollment, medical and pharmacy claims information. This position will be supporting analytical projects in AHC's Quality Improvement Medicare Stars team and will be responsible for conducting effectiveness studies on various program/campaigns to improve Stars Rating. Medicare stars team is engaged in all aspects of the analytic lifecycle from program ideation, financial support to the implementation and provides an open environment to identify/implement new studies. The individual in this position will take a lead in providing recommendations based on the analytic findings. General Duties/Responsibilities: (May include but are not limited to) Performs complex analysis of the data. Research, analyze, and interpret statistical data and provides technical assistance to other staff. Acts as a resource for other members within AHC on business issues and may be responsible for training and guidance of other employees. Investigates opportunities for expanded data collection that are needed elements for CMS Star Rating Measures. Independently manages the retrieval and analysis of data, and issues that may arise on multiple tasks or projects with limited management involvement. Support of Medicare Stars business initiatives that drive short- and long-term objectives towards achieving the overall 5 Star goal. Designs and conducts analyses and outcome studies using healthcare claims, pharmacy and lab data, employing appropriate research designs and statistical methods. Develops, validates and executes algorithms that answer applied research and business questions. Minimum Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Experience: -year healthcare analytics or related job experience. Education/Licensure Bachelor's degree in a quantitative field such as statistics, mathematics, or public health Other: Demonstrated analytic and problem-solving skills Proficiency in Microsoft software applications such as Word, PowerPoint, Excel, Access Basic to intermediate knowledge of SQL or PowerBI Demonstrated ability to design, evaluate and interpret complex data sets. Demonstrated ability to handle multiple tasks with competing priorities. Excellent written and verbal communication skills and with an ability to interpret and communicate analytical information to both individuals and groups in a clear and concise manner. Demonstrated ability to work effectively both independently and in a team setting with individuals having diverse professional backgrounds including business, technical and/or clinical. Preferred: Knowledge of health care performance measurement; CMS STAR ratings strongly preferred. Knowledge of HEDIS measures or clinical metrics. Demonstrated ability to present complex technical information to non-technical audiences and to senior decision-makers. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ****************** . City: Portland State: Oregon Location City: Portland Schedule: Full Time Location State: Oregon Community / Marketing Title: Analyst Quality Improvement Company Profile: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. EEO Employer Verbiage: On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.

The Business Data Analyst supports the Data Engineering & Business Intelligence team by helping triage data issues, gather basic requirements, validate data, and perform foundational QA checks. This role plays a key part in ensuring data products, dashboards, and reports are accurate and reliable for everyday operational use. Working closely with clinical operations, revenue cycle, and internal subject matter experts, you'll learn how to translate real-world questions into structured requirements and document workflows that inform data solutions. This position is ideal for someone early in their data career who is analytical, detail-oriented, curious, and eager to grow at the intersection of data, process, and healthcare operations.

Business Analyst - Process Transformation (“BA”) drives efforts to expand IMAGINiT's footprint into the process transformation areas of the industries served by IMAGINiT. The BA will bring extensive experience in helping businesses evaluate and transform their processes overall. Additionally, the BA should have experience in defining processes and rules to guide businesses to Artificial Intelligence solutions being designed by IMAGINiT for our customers. Expanding beyond Transformation, the BA will be heavily engaged in defining Professional Services Offerings for our industries and customers; defining and executing Sales programs bringing the new PSO' to customers; collaborating with Sales to identify and close new Services business; Supporting Sales efforts; Serving as a SME for project delivery. Major Responsibilities/Activities Define and Design Process Transformation solutions for our customers Define Professional Service Offerings for our customers Work with team members in the AI practice to bring Business Transformations to the design Develop rules and language models for AEC, Manufacturing, and/or Utility industries. Consult with customers to define their needs and qualify solutions that address them. Work closely with sales staff and customers to document business goals and related processes. Help define customer-specific process standards and frameworks for tailored solutions. Provide strategic input on the Go-To-Market efforts that grow the overall Solution Innovation sales; Write deliverable documents as applicable. Examples include : scope of work, risk matrixes and recommendations. Map existing workflows and recommend solutions to support or improve these processes. Work with Product Team to create intellectual property to support sales and implementation efforts. Deliver software and industry-related business and technical presentations at seminars, workshops, conferences, user groups and client sites. Act as a brand ambassador seizing opportunities to increase IMAGINiT's visibility in the marketplace. Subject-Matter-Expert mentoring, coaching, and leading multifaceted business solution implementations through successful adoption. Interface with various levels of project executives up to and including C-Level leaders. Drive problem formulation, comprehensive analysis, and problem resolution. Establish client value propositions that tie key strategic, financial, and operational metrics directly to near and long-term business improvement. Contribute to the engagement process from start to finish, including setting scopes, budgets, staffing resources, creation and coordination of client-ready deliverables and aid with communication of results with clients. Education Requirements Bachelor's degree in information systems or business management Experience/Skill Requirements 10+ years of professional services experience in software projects/programs as BA or related roles. Direct Industry experience in AEC or Manufacturing working on processes and solutions Strong understanding of Transformation methodologies and programs with experience in leading Transformation Projects. Experience with business workflow mapping. Experience identifying and designing PSO and bringing them to the market Strong analytical and problem-solving abilities with the capability to translate technical concepts into business value. Ability to work independently, manage multiple priorities, and collaborate across teams. Business Development experience for Services with examples of successful bookings. AI experience helping customers define and deploy solutions highly desirable Excellent interpersonal, communication, writing, and presentation skills. Demonstrated ability to define service scope and deliver value through presales activities and customer engagement. Strong organizational, time and project management skills. Strong business acumen, high energy, self-motivated and able to work under pressure, Ability to engage in multiple projects at one time is essential. Experience in transformational data and processes. Experience working within or advising large organizations on data standards and tailored digital solutions is preferred. Experience working in a consulting environment providing clients with implementation services is preferred. Experience with the Autodesk suite of products is a plus Work Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk; hear; sit; stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. The employee needs to be able to stand and make presentations, conduct training in front of groups, 1:1, and via webinars. Travel This position requires up to 40% travel. Air travel is frequently required outside the local area and overnight. Access to a reliable automobile and a valid driver's license are required as well as the ability to legally enter both Canada and the US. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits • Health, Dental, and Vision • Health Savings Account with Employer Matching Contribution • Limited Purpose FSA Account • Medical Flexible Spending Account • Dependent Care Assistance Plan • Short & Long-Term Disability • Wellness Programs • Employee Assistance Program • Group Term Life Insurance • Voluntary Life Insurance • Paid Holidays • Vacation and Sick Leave • 401(k) with company match • Tuition Reimbursement • Service Awards • Employee Referral Bonus Program Visit us at ******************* for more information. We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws. We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

Job Description Let's do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together. Position Summary The Healthcare Data Analyst is a critical resource in our efforts to manage health care costs, improve quality, and enhance the experience of both the member and the care team, through sophisticated analysis and communication of health care data. This is a FT WFH role. Pay Range $70,579.27 - $88,224.08 annually (depending on experience). *This role may be classified as hourly (non-exempt) depending on the applicant's location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Please fill out an application on our company page, linked below, to be considered for this position. ************************** GK=27765790&refresh=true Benefits: Medical, Dental, Vision, Pharmacy, Life, & Disability 401K- Matching FSA Employee Assistance Program PTO and Company Paid Holidays Required Skills, Experience & Education: Bachelor's degree or equivalent experience. Minimum 3-5 years' experience in financial analysis or other data analysis role. Experience with health care data preferred. Demonstrated ability to use data to influence organization strategy, workflows, or results Strong analytical and problem solving skills Strong verbal, written and interpersonal communication skills. Experience with using data analysis tools such as SAS, SQL, Microsoft Access, Business Objects, Crystal Reports, or other similar applications. Strong Microsoft Excel skills. Ability to work well under pressure and with constantly shifting priorities. Ability to project a professional image and maintain complete confidentiality. Primary Functions: Under general supervision, performs complex research and analysis of healthcare claims, enrollment, and other related data, to report on network utilization, cost structure, and/or quality. Combines and transforms data from multiple tables, databases, and/or systems. Has a high level of understanding of data sources, flow, and limitations. Is able to develop reports and processes that appropriately integrate data from multiple sources. Evaluates, writes, presents, and provides recommendations regarding healthcare utilization, quality measure, and cost containment reports. Meets with internal customers to brainstorm what kind of information/report is needed for each situation. Thinks creatively about how to solve a problem or meet a specific business need, given the data available. Makes presentations to internal & external stakeholders about health care cost and utilization. Presents data in a compelling way that highlights the opportunities at hand - whether in making comparisons to benchmarks, pointing out anomalies, displaying trends over time, or using other creative analytical tools. Collaborates with the other members of the Analytics team to expand analytical capabilities, methods, and toolkits. May provide guidance or expertise to less experienced analysts. Other Duties as assigned Working Conditions: Prolong keyboard and PC work in a constant seated position. Work in excess of 40 hours per week, including evenings and occasional weekends, to meet business need. Together, we can be more. We can be better. Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.

For a description, see PDF at: ************ clarkpublicutilities. com/wp-content/uploads/2026/01/Web-Ad-AMI-Operations-Analyst-2026. pdf

Description: Analyzes and documents business processes to identify inefficiencies and recommend improvements that enhance productivity and quality. Collaborate with stakeholders to streamline workflows, support data-driven decisions, and assist in implementing process enhancements. Core Responsibilities: Subject Matter Expert: Becomes the subject matter expert of whatever existing business process we are trying to improve. Process Mapping: Document current business processes using flowcharts, diagrams, or modeling tools. Data Analysis: Collect and interpret data to identify inefficiencies, or performance gaps. Requirements Gathering: Work with stakeholders to understand business needs and translate them into process or system requirements. Process Improvement: Recommend solutions or enhancements to existing workflows. Reporting & Documentation: Prepare reports, dashboards, and process documentation to support management decisions. Document business processes, publish materials for end users, and keep documents up to date over time. Support Implementation: Assist in rolling out new systems, tools, or processes and provide training or user support as needed. Minimum Experience: Learning & documenting existing business processes. Works well with others. Professional communication skills in an office environment. Experience working with Lucid Charts is preferred but not required. Why Join Us? You'll be part of a supportive, fast-moving team where your work has direct impact and high visibility. We value initiative, craftsmanship, teamwork, and continuous learning. This is an opportunity to contribute to meaningful digital transformation and grow your career alongside a team that cares about building excellent solutions and automations. This role is not eligible for visa sponsorship. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice. Salary Range: $60k to $80k DOE Work Location: Onsite Full compensation packages are based on candidate experience and certifications. Oregon pay range$60,000-$80,000 USD

As the Technical Program Analyst, you'll help drive Concora Credit's Mission to enable customers to Do More with Credit - every single day. The impact you'll have at Concora Credit: The Technical Program Analyst helps ensure data is available to support business decisions and processes. You'll understand our client's data needs and translate those into detailed business use cases and structured requirements for the delivery teams. You'll collaborate with a wide variety of technical and business stakeholders to deliver high-quality technical process documentation, functional and non-functional requirements, testing and analytics. Clear and thorough solutions analysis and documentation are key aspects of the role. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We're an established company with over 20 years of experience, but now we're taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change. Responsibilities As our Technical Program Analyst, you will: Function as the primary point of contact between Information Technology, Enterprise Data and internal lines of business within Concora. Understand our Information Technology needs, translate those into structured requirements to enable story creation that feeds delivery teams operating in Agile Scrum, Kanban. Have ability to write SQL queries in researching and analyzing data in support of business functions, process knowledge, and systems requirements. Be responsible for business process analysis, requirements management and data discovery. Be the liaison between business groups and technical teams in the development and delivery of systems projects and enhancements. Analyze business processes, develop requirements, author project documentation, assist with software testing, work closely with development partners and coordinate the deployment of enhancements. Work with cross-functional teams consisting of engineers, vendors, business, and operations representatives. Collaborate with a wide variety of technical and business stakeholders to deliver high-quality product and process descriptions, business and functional requirements, testing, and assist in the development of business cases. These duties must be performed with or without reasonable accommodation. We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today. Qualifications Requirements: 3+ years of professional experience working in or managing cross-functional teams, ideally within an enterprise data environment A bachelor's degree in Technology, Business, or a related field is preferred. Experience with the following: Agile frameworks: Sprints and Kanban. Ability to use SQL to mine enterprise data, identify gaps, define data field(s) in support of development tasks, and highlight opportunities to streamline processes. Experience with capturing data requirements with business partners, including capturing business logic in the form of Source to Target Mappings, producing data flows, and process flow diagrams. Familiarity with modern data principles, including information architecture, data modeling, data lakes, warehousing, and operational data stores. Understanding of data services and core functions, and ability to communicate that to the business. Experience defining and documenting Features, and User Stories. Proficiency in Excel and other tools to perform ad-hoc analysis and list visualizations. Experience using Azure DevOps or a similar tool for requirements management. Familiarity with Microsoft stack technologies and Cloud Data Warehouse (SQL Server, Azure, Databricks). Work with Data Product Owner in prioritizing and managing backlogs. Strong interpersonal and communication skills (both oral and written) with customer service orientation; ability to discuss technical topics with a non-technical audience. Possess business acumen and the ability to work closely with all levels of employees and management. Experience with business process improvements and methodologies is preferred. Experience in financial services or servicing operations is desirable. What's In It For You: Medical, Dental and Vision insurance for you and your family Relax and recharge with Paid Time Off (PTO) 6 company-observed paid holidays, plus 3 paid floating holidays 401k (after 90 days) plus employer match up to 4% Pet Insurance for your furry family members Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App We invest in your future through Tuition Reimbursement Save on taxes with Flexible Spending Accounts Peace of mind with Life and AD&D Insurance Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment-based visa sponsorship is not available for this role. Concora Credit is an equal opportunity employer (EEO). Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Reinsurance Operations Analyst within group reinsurance administration who supports Sun Life's excess reinsurance treaties. Incumbent may assist with reporting responsibilities among the other members in the department to share knowledge and enhance procedures and processes utilizing best practices to ensure timely and accurate reporting of values in accordance with the governing treaties. The position will support internal customers (e.g., Group Reinsurance Accounting, Finance, Actuarial, etc.) as well as external partners, primarily the reinsurers and their representatives. Additional interactions with the EBG and Stop Loss business areas will occur as needed to support the business. Skills: * Must understand what reinsurance is and how group ceded reinsurance works (including an understanding of coinsurance and YRT reinsurance). * Must comprehend reinsurance treaties and the requirements described within those of both the reinsurers and the ceding company. * Strong written communication skills required. Ability to communicate in a clear and concise manner. * A working knowledge of Group (Life, Health) and Stop Loss products. * Moderate to advanced Excel and Access skills, including Visual Basic and the ability to troubleshoot database issues. Python, Tableau or Dataiku a plus. * Basic skills in accounting and ledger entries * Well organized with a strong attention to detail, but also able to see the "bigger picture." * Demonstrated ability to develop, maintain and enhance process documentation. Education and Experience Requirements: * Three to five years of experience in Financial Operations, preferably in Reinsurance Administration or Accounting role(s). * Bachelor's Degree in Finance, Accounting or Business Administration. General Responsibilities: * Preparing and processing accrual reporting requirements for submission to Finance on a monthly basis. Monthly files are due by the third business day of each month. * Preparing monthly results reporting for submission to Finance during the month-end close cycle * Receive data files from Finance, premiums and claims systems to prepare and submit settlement report to reinsurers. Perform reasonableness checks on period-to-period movement. Identify and document reasons for larger fluctuations. * Ensure premium and claim amounts are accurate and reasonable month to month and quarter to quarter. * Coordinate and ensure payments to and collections from Reinsurers are made in a timely manner in accordance to the treaties. * Reinsurance Operations backup liaison between Reinsurers and Sun Life. Track, research and resolve inquiries made by Reinsurers. As needed, work with members of Group Valuation, Group Systems, Reinsurance Operations Management and Finance to resolve the issues. * Work with Reinsurance Operations Management and other departments as necessary to implement solutions if repeat issues are identified. * Resolve and respond to inquiries made by Finance. As in the case of inquiries made by external Reinsurers, work with Reinsurance Operations Management and other departments as necessary to implement solutions. Other Responsibilities: * Participate in the implementation of new reinsurance treaties and treaty amendments as needed. * Participate in periodic Reinsurance Administration audits, exams and walkthroughs * Assist with special projects as time permits. * Support work requests for bug fixes and systems enhancements. Salary Range: $63,100 - $94,700 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Finance Posting End Date: 20/02/2026

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: Other Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Cyber Defense, Incident Handling, Log Management, Security Operations Center (SOC), Threat Detection Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: SOC Analyst: Own your career as a Cyber Security Analyst Senior at GDIT. Here, you'll have the opportunity to build strong lines of cyber defense. Your work in cyber security at GDIT will have an impact on securing our clients' missions and ensuring we anticipate the threats of tomorrow. At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. HOW YOU WILL MAKE A DIFFERENCE: SOC Analyst's primary function is to research relevant threat intelligence from open source, unclassified, and classified resources, providing analysis through research and correlating actionable information against log results. You will be part of a team to provide 24×7×365 real-time cyber-security real-time monitoring of government systems, apply intelligence, aggregate, prioritize, target, communicate and escalate monitoring and analysis of potential threat activity targeting the enterprise. Additionally, this candidate must be familiar with intrusion detection systems, intrusion analysis, security information event management platforms, endpoint threat detection tools, and security operations ticket management. Performance will include: Must have strong analytical and technical skills in computer network defense operations, ability to lead efforts in Incident Handling (Detection, Analysis, Triage), Hunting (anomalous pattern detection and content management) and Malware Analysis Experience and ability to with analyzing information technology security events to discern events that qualify as legitimate security incidents as opposed to non-incidents. This includes security event triage, incident investigation, implementing countermeasures, and conducting incident response. Must be knowledgeable and have hands-on experience with a Security Information and Event Monitoring (SIEM) platforms and/or log management systems that perform log collection, analysis, correlation, and alerting Strong logical/critical thinking abilities, especially analyzing security events (windows event logs, network traffic, IDS events for malicious intent) Excellent organizational and attention to details in tracking activities within various Security Operation workflows A working knowledge of the various operating systems (e.g. Windows, OS X, Linux, etc.) commonly deployed in enterprise networks, a conceptual understanding of Windows Active Directory is also required, and a working knowledge of network communications and routing protocols (e.g. TCP, UDP, ICMP, BGP, MPLS, etc.) and common internet applications and standards (e.g. SMTP, DNS, DHCP, SQL, HTTP, HTTPS, etc.) Experience with the identification and implementation of counter-measures or mitigating controls for deployment and implementation in the enterprise network environment Experience with one or more of the following technologies Network Threat Hunting, Big Data Analytics, Endpoint Threat Detection and Response, SIEM, workflow and ticketing, and Intrusion Detection System Knowledge of NIST SP 800-53 Rev. 5, 800-37, 800-171, FedRAMP, FISMA, and NIST AI RMF standards. QUALIFICATIONS: Experience: • At least 2-4 years related experience • Prior performance in roles such as ISSO or ISSM Certifications: • CISSP a plus Security Clearance: • Current Secret, Top Secret, DOE L, or DOE Q clearance required • US citizenship required Additional Information: This job posting is contingent and expected to start in April of 2026 Some telework may be allowed, but the selected applicant should expect to be on-site in Portland, OR or Vancouver, WA at least 3 days a week. Shift work may be required. GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $85,093 - $100,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA OR Portland Additional Work Locations: USA WA Vancouver Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

The opportunity The candidate selected for this position will be part of the Resource Analysis Team, reporting to the Resource Analysis Team Manager. The Resource Analysis Team exists to analyze and prepare resource information as decision support for internal and external resource information consumers as it relates to the past or current state of the client's asset. If customers require resource information, your team is responsible for obtaining it, preparing it, performing sufficient quality control to ensure the customers' needs are satisfied, and delivering it. The primary areas of support provided by this team include: MIMTA's appraisal/valuation program, property-level disposition transactions, stewardship, loan agreement compliance, harvest cutout analysis, client reporting, and ad-hoc analyses. You will work with other resource support teams to understand and inform customers about inventory and area variances that could affect downstream decisions. To be successful, you will need to demonstrate good judgment assessing forest inventory data and understanding factors affecting inventory change through time. A team player with excellent analytical skills and an eagerness to learn and independent attitude are also key. Position responsibilities: Participates with team members to provide value-added analysis and information for stewardship, operations, planning, investment analysis, client valuation, and disposition transactions. Services data needs of teams located across North America. Work in an enterprise GIS system using ArcGIS Online, ArcGIS Apps and ArcGIS Pro. Provides quality assurance before outputs are delivered, documents workflows, and contributes to process improvements. Prepare and deliver accurate property management and decision support information including third party property appraisals, acquisitions, dispositions, ad-hoc requests, and other information on a timely basis. Prepares and delivers spatial and non-spatial analyses to meet SFI certification objectives and advance MIMTA's stewardship commitment. Continuously improves business procedures and deliver training and support to ensure the effective deployment and use of resource information and business systems. Special projects as requested or needed. Qualifications: A four-year degree in forestry, agriculture, geography or closely related field or an equivalent combination of education and experience in a similar position. Experience with GIS software packages like ESRI ArcGIS platform, SQL (structured query language) Server or other RDBMS; remote sensing and programming (e.g. python or R) experience is a plus. Strong GIS and analytical skills; capabilities in natural resource information / GIS management with a strong preference for forestry operations experience. Ability to manage projects and provide collaborative quality assurance to other team members' work output. Ability to handle multiple, diverse support requests with professionalism and a solid customer support mentality. Teammate with excellent organizational skills, attention to detail, ability to meet deadlines, and work collaboratively. Excellent problem-solving skills and strong verbal and written communication skills Knowledge in multiple aspects of timber investment including appraisals, acquisitions, dispositions, and crop management operations is highly desirable. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Washington, Vancouver, 203 SE Park Plaza Dr., Ste. 270 Working Arrangement Hybrid Salary range is expected to be between $61,875.00 USD - $103,125.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

The opportunity The candidate selected for this position will be part of the Resource Analysis Team, reporting to the Resource Analysis Team Manager. The Resource Analysis Team exists to analyze and prepare resource information as decision support for internal and external resource information consumers as it relates to the past or current state of the client's asset. If customers require resource information, your team is responsible for obtaining it, preparing it, performing sufficient quality control to ensure the customers' needs are satisfied, and delivering it. The primary areas of support provided by this team include: MIMTA's appraisal/valuation program, property-level disposition transactions, stewardship, loan agreement compliance, harvest cutout analysis, client reporting, and ad-hoc analyses. You will work with other resource support teams to understand and inform customers about inventory and area variances that could affect downstream decisions. To be successful, you will need to demonstrate good judgment assessing forest inventory data and understanding factors affecting inventory change through time. A team player with excellent analytical skills and an eagerness to learn and independent attitude are also key. Position responsibilities: Participates with team members to provide value-added analysis and information for stewardship, operations, planning, investment analysis, client valuation, and disposition transactions. Services data needs of teams located across North America. Work in an enterprise GIS system using ArcGIS Online, ArcGIS Apps and ArcGIS Pro. Provides quality assurance before outputs are delivered, documents workflows, and contributes to process improvements. Prepare and deliver accurate property management and decision support information including third party property appraisals, acquisitions, dispositions, ad-hoc requests, and other information on a timely basis. Prepares and delivers spatial and non-spatial analyses to meet SFI certification objectives and advance MIMTA's stewardship commitment. Continuously improves business procedures and deliver training and support to ensure the effective deployment and use of resource information and business systems. Special projects as requested or needed. Qualifications: A four-year degree in forestry, agriculture, geography or closely related field or an equivalent combination of education and experience in a similar position. Experience with GIS software packages like ESRI ArcGIS platform, SQL (structured query language) Server or other RDBMS; remote sensing and programming (e.g. python or R) experience is a plus. Strong GIS and analytical skills; capabilities in natural resource information / GIS management with a strong preference for forestry operations experience. Ability to manage projects and provide collaborative quality assurance to other team members' work output. Ability to handle multiple, diverse support requests with professionalism and a solid customer support mentality. Teammate with excellent organizational skills, attention to detail, ability to meet deadlines, and work collaboratively. Excellent problem-solving skills and strong verbal and written communication skills Knowledge in multiple aspects of timber investment including appraisals, acquisitions, dispositions, and crop management operations is highly desirable. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Washington, Vancouver, 203 SE Park Plaza Dr., Ste. 270 Working Arrangement Hybrid Salary range is expected to be between $61,875.00 USD - $103,125.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Job DescriptionBenefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance FASTSIGNS Tigard is hiring a Customer Service Representative to join our team! $500.00 Sign On Bonus Bonus plan, Medical Insurance Plan, Vacation Pay, Sick Pay, Holiday Pay. Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and youll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 800 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. Event planning background a great fit. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We dont consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? A little about us: *******************************************

at The Opus Group Job Title: Sr. FP&A Analyst Group/Team: Finance Reports to: CFO Employment Type: FT, Salary, Exempt Travel Requirements: WHO WE ARE THE OPUS GROUP The Opus Group represents a shared services model that provides administrative support to our “house of brands.” Our house of brands includes Opus, MAS and Verve. Our structure provides scalable and efficient administrative services and support that adds fuel to the growth of our brands. Operating independently, each brand serves its own clients with purposeful services and solutions. Each brand designs, creates and manages their client's most important events and experiential campaigns. WHAT WE ARE LOOKING FOR The Sr. FP&A Analyst will support company-wide planning, forecasting, and financial analysis efforts. This role is ideal for a strategic thinker who can operate in a fast-paced environment, translating complex data into actionable insights and recommendations. The right candidate will be proactive, curious, and collaborative, with strong analytical capabilities and excellent business acumen. The Sr. FP&A will play a critical role in driving strategic financial decisions through insightful analysis and reporting. You'll lead budgeting and forecasting processes, develop robust financial models, and perform in-depth variance and trend analysis to support business performance and growth. Partnering closely with cross-functional teams, you'll provide data-driven insights and recommendations to influence key business initiatives and ensure financial goals are met. This role requires strong analytical skills, a deep understanding of financial principles, and the ability to communicate complex information in a clear and impactful way. YOU SHOULD HAVE Bachelor's degree in finance, accounting, or a related field OR 10+ years of directly relevant experience Demonstrated proficiency in Excel, including advanced modeling techniques and tools Strong understanding of relational databases and experience working with large datasets Experience with Prophix for financial planning and analysis, and Intacct as the ERP system Excellent communication and presentation skills; ability to convey financial concepts to non-financial stakeholders Highly organized, detail-oriented, and comfortable managing multiple priorities in a dynamic environment Prior experience in a high-growth industry Exposure to operational finance concepts (e.g., job costing, revenue recognition) Familiarity with data visualization tools ESSENTIAL RESPONSIBILITIES Participate in the monthly forecast and annual budgeting processes for assigned departments or business units Develop, maintain, and improve financial models to support planning, scenario analysis, and decision-making Analyze financial performance against budgets and forecasts; identify trends, risks, and opportunities Partner cross-functionally to understand operational drivers and influence strategic initiatives Create and present dashboards, reports, and presentations for leadership and executive teams Support ad hoc analysis and special projects, including capital planning, and resource allocation Contribute to the ongoing improvement of FP&A processes, tools, and systems Foster a positive, collaborative, and inclusive team environment that aligns with The Opus Group's values and culture. SUPERVISORY RESPONSIBILITIES None COMPETENCIES Understanding of reporting and how to present information Understanding of data structures Analytical mindset Understanding of revenue recognition guidelines and GAAP Effective time management and workload prioritization Detail oriented WHAT YOU CAN EXPECT IN RETURN Full time position Opportunities for growth and development Health & Dental Insurance (choice of plans) 100% Employer paid short-term disability and life insurance Opportunity to elect additional life insurance and LTD insurance at employee expense Paid parental leave Opportunity to contribute pre-tax dollars to flexible spending accounts 401(K) with employer match Flexibility in work schedules Generous time off HOW WE'LL TAKE CARE OF YOU Our job titles may span more than one career level. The starting salary for this role is between $90,000 and $105,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future. NOT SURE IF YOU SHOULD APPLY? Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don't worry about checking every single box. At The Opus Group, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you're excited about this role, but your past experience doesn't align perfectly with every single item listed in this , we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset. PHYSICAL REQUIREMENTS: Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed. The is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. OTHER DUTIES AND ACKNOWLEDGEMENT The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our cybersecurity and information security teams at IDEXX contribute to a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. We have complex, multi-dimensional programs across the organization that support all the technology needed to deliver products and solutions to customers - enabling them to focus on delivering high quality patient care. We are seeking an experienced and proactive Senior Cybersecurity Analyst & Threat Hunter to join our security operations team. This individual will be responsible for proactively searching for, identifying, and neutralizing advanced threats that have bypassed traditional security defenses. The ideal candidate will leverage their deep technical expertise, extensive incident response experience, and proficiency with advanced tools to protect the organization's assets and data. In this role, you will... * Proactively hunt for indicators of compromise (IOCs) and advanced persistent threats (APTs) across the network, endpoints, and cloud environments using threat intelligence and a hypothesis-driven methodology. * Conduct in-depth analysis of security events, network traffic, and endpoint data to identify malicious activity and potential breaches. * Utilize the SIEM and EDR platform extensively, applying expert knowledge of the scripting, SIEM and EDR query language to perform complex searches and data analysis. * Lead and participate in incident response activities, including containment, eradication, and recovery efforts, serving as a primary escalation point for critical security incidents. * Develop and refine threat hunting playbooks, procedures, and detection rules to improve the security team's efficiency and effectiveness. * Collaborate with the security engineering and security operations center (SOC) teams to integrate new threat intelligence and enhance existing security tools and controls. * Mentor junior analysts and contribute to the ongoing improvement of the organization's overall security posture. What you will need to succeed... * 6-10 years of experience in cybersecurity roles, with a minimum of 3 years dedicated specifically to threat hunting or advanced incident response. * Education: Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field. * Certifications: Preferred certifications GCIH (GIAC Certified Incident Handler) and CompTIA CySA+ (Cybersecurity Analyst+) certification * Proven, hands-on experience using platform for EDR (Endpoint Detection and Response) and threat hunting. * Expert-level knowledge of PowerShell Scripting, Python and EDR and SIEM query language is preferred. * Deep understanding of incident response lifecycles, methodologies, and forensic techniques. * Strong knowledge of networking protocols, operating systems (Windows, Linux, mac OS), and common attack vectors. * Familiarity with scripting languages (e.g., Python, PowerShell) for automation of hunting tasks is a plus. * Exceptional analytical and problem-solving skills with keen attention to detail with the ability to work independently with minimal supervision and manage multiple investigations simultaneously. * Strong communication skills, capable of presenting complex technical information clearly to both technical and non-technical audiences. * A proactive mindset and a passion for continuous learning in the rapidly evolving field of cybersecurity. Location: We are looking for someone who is driving distance to our Westbrook, Maine HQ with the expectation of a minimum of 8 days on-site per month. We would also consider candidates willing to relocate to Maine. What you can expect from us: * Base annual salary target: $120000 - $140000 (yes, we do have flexibility if needed) * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1

MAKE A DIFFERENCE AT OCHIN OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. Position Overview: The Epic Solutions Analyst PB/ PB Claims Install supports OCHIN's mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions for new member clinics implementing Epic doing full cycle implementation build, testing and support at Go Live. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals. Essential Functions: Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference. Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction. Collaborate across departments to support project implementations and address member maintenance issues. Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. Skill development and competency growth in technical design, analysis, and system enhancements. Travel to support on-site software installations as needed up to 25%. Other duties as assigned. Requirements Must have certification/proficiency in one of the following Epic Resolute PB, PB Claims. The ideal candidate will have at least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst, with ideally a minimum of 3 years of experience in Epic PB module build. Must have strong communication skills - able to communicate with both application and technical team members, as well as end users and SMEs. Consistently acts with integrity and accountability. Process and detail-oriented, with a strong focus on data-driven decision making. Proactive, self-motivated, and solution oriented. Ability to travel up to 25%, 10-12 times a year to support on-site nationally. Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success. Base Pay Overview OCHIN uses broadened pay bands to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data. Physical Requirements/Work Environment: Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action. Reading, speaking, writing, and understanding English. While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. This position requires a virtual home-office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is required up to 25% to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: Ability to work independently and efficiently from a home office environment High Speed Internet Service It is a requirement that employees work in a distraction free workplace Travel up to 25% required nationally based on business requirements for OCHIN We offer a comprehensive range of benefits. See our website for details: team/careers COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. Equal Opportunity Statement OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs. #LI-Remote Salary Description See Base Pay Overview Paragraph

As the Technical Program Analyst, you'll help drive Concora Credit's Mission to enable customers to Do More with Credit - every single day. The impact you'll have at Concora Credit: The Decision Engine Management team is the backbone of one of the most critical aspects of Concora Credit. Our team is responsible for implementing high-quality, scalable, and efficient code that powers our company's competitive advantage in underwriting. Through strict attention to detail, prioritizing data integrity, meeting deadlines, and continuously improving our underwriting systems, your success directly translates to the success of the entire company. If you're passionate about solving complex problems and being part of a high-performing team, we'd love to hear from you. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We're an established company with over 20 years of experience, but now we're taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change. Responsibilities As our Technical Program Analyst, you will: Have expertise in coding and testing new underwriting criteria in Concora Credit's underwriting platform. Engage with cross-department teams to gather requirements for each credit criteria update and business initiative to ensure coding and testing align with expected outcomes. Lead requirement gathering sessions with cross-departmental teams and external credit bureau and underwriting vendors to implement and test new data sources. Partner with our Data Science team to implement, validate, and deploy custom models into our underwriting process. Partner with our technology and product teams to ensure IT support for new underwriting features, productivity and testing tools, and timely and quality vendor delivery of critical underwriting metadata. Independently develop, manage, and execute test plans against credit criteria leveraging tools like Postman, or SoapUI, with a bias towards automated testing. When system bugs arise, work independently and as a team to troubleshoot through to completion. Leverage database languages to proactively identify system defects, monitor technical production data, build reports and alerts, and present recommendations for system performance improvements to management. Lead weekly status meetings with internal stakeholders, with the ability to communicate updates in both business and technical terms. Conduct analysis on issues with decisioning platforms and work with internal leadership and external vendors to drive change. Create process flow diagrams with input from cross-departmental engineers and architects to support new and ongoing business goals. Manage and audit adverse action letters, working with external vendors and internal cross-departmental teams to drive change when auditing indicates issues. Serve as the main point of contact for Operations questions related to decisioning outcomes and other concerns related to underwriting implementation. Ensure that Audit, Compliance, and Legal requirements are met. Other duties as assigned. These duties must be performed with or without reasonable accommodation. We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today. Qualifications Requirements: Undergraduate degree or equivalent experience required, with preference to backgrounds in computer science, or quantitative fields like economics, finance, and math. Intermediate skills coding or testing in a decision engine (e.g. Experian Powercurve, Equifax Interconnect, FICO Blaze Advisor). Testing automation skills are a plus. Intermediate to advanced skills using SQL, Python, Spark, and/or other database languages. Microsoft Office suite; including development of detailed reports. Project Management experience. Understanding of the JSON and XML information format is preferred. Clear and concise verbal and written communication. Naturally curious, with a track record of identifying and solving complex problems. Must possess extreme attention to detail, have strong organizational skills, analytical thinking ability, and the ability to work independently and within a team. Ability to manage multiple individual and organization priorities at one time. Flexibility and dependability required; certain functions may require some work to be performed after business hours or on weekends. Must always maintain a high level of professionalism and confidentiality. The incumbent must meet work deadlines, have regular attendance, good oral and written communication skills, good interpersonal skills, and strong multi-tasking abilities. What's In It For You: Medical, Dental and Vision insurance for you and your family Relax and recharge with Paid Time Off (PTO) 6 company-observed paid holidays, plus 3 paid floating holidays 401k (after 90 days) plus employer match up to 4% Pet Insurance for your furry family members Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App We invest in your future through Tuition Reimbursement Save on taxes with Flexible Spending Accounts Peace of mind with Life and AD&D Insurance Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment-based visa sponsorship is not available for this role. Concora Credit is an equal opportunity employer (EEO). Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.

Description: Serve as the onsite escalation and routing point for department issues while supporting technical and operational workflows. Acts as the bridge between frontline support and specialist teams. Core Responsibilities: Incident Management: Handle escalations from Level 1 support, taking ownership of advanced technical issues to ensure prompt and effective resolution. Technical Troubleshooting: Provide Tier 2 support for business applications, coordinating with internal and external teams as needed. Issue Routing: Identify and route complex or specialized issues to the appropriate resource, maintaining clear communication and accountability. Configuration & User Support: Assist with system configurations, account setup, and user training to enhance adoption and efficiency. Documentation Management: Document recurring issues, update process documentation, and maintain a knowledge base for common troubleshooting steps. Process Improvement: Identify recurring support patterns and collaborate with Automation and Systems teams to streamline workflows or develop automation opportunities. Cross-Team Collaboration: Act as the liaison between frontline support, infrastructure, and automation teams to ensure smooth technical operations and communication flow. Project Management: Help to maintain existing project tracking system. Enter new projects as needed. Close completed projects when appropriate. Day-to-day tasks may include: Manage user accounts in the ERP system as needed. Follow up on issues that were escalated to make sure they were resolved. Author new and update existing technical documentation for inside & outside the team. Preferred experience/qualifications: Previous technical support experience. This role is not eligible for visa sponsorship. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice. Full compensation packages are based on candidate experience and certifications. Oregon pay range$60,000-$80,000 USD