What does a manager of business services do?
Business Service Managers are administrative professionals who oversee different service-related functions in the company. They manage the teams involved in serving various functions. They ensure proper coordination between these teams. \They carefully allocate resources to cover their bases and ensure that services are available at all times. Business Service Managers prepare and draft policies and guidelines related to company services. They also ensure that these guidelines are properly cascaded and are followed by their constituents.
Manager of business services responsibilities
Here are examples of responsibilities from real manager of business services resumes:
- Manage negotiations with insurance carriers and negotiate prompt pay discounts with patients.
- Lead team through documentation and implementation of key controls in compliance with Sarbanes-Oxley regulation and provide guidance to strengthen control environment.
- Resolve problems with patients, practice staff and physicians.
- Focuse on food processing, healthcare and financial services sectors.
- Direct and provide oversight of online banking operations ensuring efficiency to drive business objectives.
- Generate financial reports, maintain QuickBooks database and meet with legal and accounting professionals when necessary.
- Develop and maintain key indicator reports for management team, develop and implement bi-weekly payroll recap reports.
- Provide oversight and coordination of new program development and successful implementation including staffing, equipment and other requirements.
- Obtain new payroll clients and generate referrals by promoting value-base solutions that address specific business needs within a define geographical region.
- Set up and train production staff to utilize QuickBooks for assembly company inventory system for accurate information provide to commercial customers.
- Develop strategies for host Lync product, telemedicine cart, and banking and credit union kiosk and application.
- Design marketing materials, maintain Facebook and website
- Design and maintain community website and Facebook page.
- Negotiate and setup billing requirements for cross-state telemedicine visits.
- Assist new residents with Medicaid applications and monitor qualifications with local caseworkers to qualify resident from medicaid.
Manager of business services skills and personality traits
We calculated that 14% of Managers Of Business Services are proficient in CPA, Risk Management, and Business Operations. They’re also known for soft skills such as Leadership skills, Management skills, and Problem-solving skills.
We break down the percentage of Managers Of Business Services that have these skills listed on their resume here:
- CPA, 14%
Prepare all Sales Tax and Amusement Tax filings and work with CPA for Income Taxes completion and estimated payments.
- Risk Management, 9%
Conducted strategic analyses and risk management reviews for three leading financial institutions.
- Business Operations, 6%
Managed business analysis, business process improvement, and project management services to deliver business operations enhancements through automation.
- Taxation, 6%
Sole manager of an independently operated tax office specializing in individual and partnership taxation.
- Project Management, 6%
Advised research practice leaders and senior management with respect to designing and driving strategic initiatives from project management perspective.
- Digital Marketing, 4%
Developed and launched the first card-linked offer digital marketing program in Korea to offer personalized merchant offers to credit card customers.
Common skills that a manager of business services uses to do their job include "cpa," "risk management," and "business operations." You can find details on the most important manager of business services responsibilities below.
Leadership skills. To carry out their duties, the most important skill for a manager of business services to have is leadership skills. Their role and responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Managers of business services often use leadership skills in their day-to-day job, as shown by this real resume: "provide leadership, direction, and guidance on customer service. "
Problem-solving skills. This is an important skill for managers of business services to perform their duties. For an example of how manager of business services responsibilities depend on this skill, consider that "top executives need to identify and resolve issues within an organization." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a manager of business services: "identified and proposed new technology solutions to improve business processes that enhance transformation and improvement in the client s business processes. ".
Time-management skills. manager of business services responsibilities often require "time-management skills." The duties that rely on this skill are shown by the fact that "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." This resume example shows what managers of business services do with time-management skills on a typical day: "managed a team 6 collectors accountable for project management and ensuring all deadlines were met by staff. "
Communication skills. A commonly-found skill in manager of business services job descriptions, "communication skills" is essential to what managers of business services do. Manager of business services responsibilities rely on this skill because "top executives must be able to convey information clearly and persuasively." You can also see how manager of business services duties rely on communication skills in this resume example: "drive service business processes including training, communication, measures and reinforcement of process and applications are achieved. "
The three companies that hire the most manager of business servicess are:
- Deloitte1,343 managers of business services jobs
- KPMG LLP197 managers of business services jobs
- Bank of America25 managers of business services jobs
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Compare different managers of business services
Manager of business services vs. Division manager
Division managers supervise a section of the company and are responsible for that division's success. General duties include organizing, planning, allocating resources, and managing the daily operations of the sector. Part of their duty is to evaluate the division's performance and develop strategies for performance improvement. They ensure that compliance to policies and procedures is maintained by the team members. Also, they assist in employee recruitment and performance evaluation for promotion, retention, and termination undertakings. Additionally, division managers need to fix issues that hinder achieving division goals and success.
These skill sets are where the common ground ends though. The responsibilities of a manager of business services are more likely to require skills like "cpa," "risk management," "business operations," and "taxation." On the other hand, a job as a division manager requires skills like "safety program," "business plan," "product development," and "iso." As you can see, what employees do in each career varies considerably.
Division managers really shine in the finance industry with an average salary of $95,992. Comparatively, managers of business services tend to make the most money in the technology industry with an average salary of $110,546.On average, division managers reach lower levels of education than managers of business services. Division managers are 5.4% less likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.Manager of business services vs. Area manager
An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals. Moreover, an Area Manager must communicate and coordinate with fellow managers and hire employees that would be a vital member of the company.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that manager of business services responsibilities requires skills like "cpa," "risk management," "business operations," and "taxation." But an area manager might use other skills in their typical duties, such as, "safety standards," "logistics," "excellent interpersonal," and "business plan."
On average, area managers earn a lower salary than managers of business services. Some industries support higher salaries in each profession. Interestingly enough, area managers earn the most pay in the technology industry with an average salary of $77,221. Whereas managers of business services have higher pay in the technology industry, with an average salary of $110,546.In general, area managers achieve lower levels of education than managers of business services. They're 8.3% less likely to obtain a Master's Degree while being 0.2% less likely to earn a Doctoral Degree.Manager of business services vs. Account services manager
An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally. They also supervise the performance of account service teams, ensuring to reach sales targets and customer satisfaction. Furthermore, as an account services manager, it is essential to lead and encourage the workforce to accomplish sales goals, all while implementing the company's policies and regulations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a manager of business services is likely to be skilled in "cpa," "risk management," "business operations," and "taxation," while a typical account services manager is skilled in "account management," "healthcare," "client relationships," and "service delivery."
Account services managers earn the best pay in the technology industry, where they command an average salary of $80,874. Managers of business services earn the highest pay from the technology industry, with an average salary of $110,546.Most account services managers achieve a lower degree level compared to managers of business services. For example, they're 9.4% less likely to graduate with a Master's Degree, and 0.9% less likely to earn a Doctoral Degree.Manager of business services vs. Client services manager
A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.
Types of manager of business services
Updated January 8, 2025
