Market research interviewer vs admitting clerk

Differences between market research interviewer and admitting clerk duties and responsibilities

Market research interviewer example responsibilities.

• Modify standard Nielsen script as required to achieve customer cooperation.
• Call center environment, using Voxco for CATI computer aid telephone interview.
• Conduct in-person screening/interviewing of different individuals of all age groups in select households using computer assist personal interviewing (CAPI).
• Use influencing skills and techniques to overcome objections and maximize potential Nielsen family participation.

Admitting clerk example responsibilities.

• Manage confidential patient information according to HIPPA guidelines.
• Assist patients with benefit verification, including Medicare and Medicaid.
• Perform online verification of Medicaid and Medicare admissions to insure eligibility.
• Schedule patients for special procedures and radiology exams, obtain prior authorizations and referrals.
• Release medical records upon request and maintain confidentiality of patients information under HIPPA law.
• Process paperwork for various departments including insurance, surgery, radiology, laboratory and the emergency room.
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