Market research interviewer vs emergency room clerk

Differences between market research interviewer and emergency room clerk duties and responsibilities

Market research interviewer example responsibilities.

• Modify standard Nielsen script as required to achieve customer cooperation.
• Call center environment, using Voxco for CATI computer aid telephone interview.
• Conduct in-person screening/interviewing of different individuals of all age groups in select households using computer assist personal interviewing (CAPI).
• Use influencing skills and techniques to overcome objections and maximize potential Nielsen family participation.

Emergency room clerk example responsibilities.

• Identify managed care requirements and respond to billing inquiries while adhering to HIPPA guidelines.
• Interview patients to obtain biographic, demographic, and financial data for registration purposes and enter information into hospital computer system.
• Train in CPR and negotiating in escalade situations.
• Process insurance information and medical records, using epic.
• Chart organization; labs, transcription, doctor's orders.
• Ensure HIPPA compliance for email, fax, and upload patient documentation.
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