Marriott International jobs in Clearwater, FL - 412 jobs
Director Human Resource Operations
Marriott 4.6
Marriott job in Saint Petersburg, FL
**Additional Information** **Job Number** 25199425 **Job Category** Human Resources **Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Ave NE, St Petersburg, Florida, United States, 33701VIEW ON MAP (********************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $77,000-$102,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Legal and Compliance Practices**
- Ensures terminated employee files are retained for the required length of time.
- Ensures compliance on all human resource audits.
- Ensures proper documentation of all progressive disciplinary action is kept in employee file.
- Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
- Works with the unemployment services provider to respond to unemployment claims.
- Attends unemployment hearings and ensures property is properly represented.
- Ensures employees are treated fairly and equitably.
- Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
- Ensures employees are treated fairly and equitably and that issues are brought to resolution.
- Administers property policies fairly and consistently.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Managing Human** **Resources Communication**
- Communicates changes to the benefit plans in a timely manner.
- Communicates property rules and regulations via an employee handbook.
- Coaches managers on progressive discipline process.
**Managing Staffing and Employee Development Activities**
- Participates in the interviewing and hiring of Human Resources employee team members.
- Ensures performance evaluations and merit increase paperwork are maintained in employee files.
- Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).
**Maintaining Employee Relations**
- Establishes and maintains open, collaborative relationships with employees.
- Utilizes an "open door" policy to address employee problems or concerns in a timely manner.
- Ensures effective employee communication channels are established and active in departments.
- Ensures employees establish and maintain open, collaborative relationships with their team members.
- Strives to improve employee retention.
- Monitors work environment for signs of union organization.
- Solicits employee feedback.
- Organizes Spirit to Serve Our Communities events.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$77k-102k yearly 40d ago
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Group Housing & Billing Coordinator
Marriott International 4.6
Marriott International job in Clearwater, FL
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$31k-43k yearly est. Auto-Apply 6d ago
Laundry Attendant - Hampton Inn & Suites Tampa Oldsmar
Hilton Worldwide 4.5
Oldsmar, FL job
A Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering
* Maintain cleanliness of laundry machinery and laundry area
* Maintain stock levels
* Respond to guest service issues in a timely, friendly and efficient manner
* Perform additional laundry services, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$20k-25k yearly est. 19d ago
Recreation Attendant
Hyatt Hotels Corp 4.6
Clearwater, FL job
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Just steps from the beach, Hyatt Regency Clearwater Beach Resort and Spa has everything you might need right on site, from a year-round pool to in-house seafood and a rooftop restaurant and bar. We're also close to the famous Pier 60, Clearwater Marine Aquarium, Busch Gardens, family-friendly activities and more.
The Recreation Attendant will be an integral part of our team creating memory-making experiences by assisting with and organizing activities for our guests. Are you creative, excited, and love engaging in fun family-friendly activities? This job may be perfect for you! The Recreation Attendant will engage with our guests in a warm, friendly manner and be able to curate a memorable event exclusively for that guest. The ideal candidate has professional, refined communication skills and can work in a fast-paced environment.
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks! Some of those include:
* Free parking
* Discounted Rooms at any participating Hyatt location starting on your first day of employment
* Up to 12 complimentary rooms at any participating Hyatt location after 3 months of service
* Free colleague meals during shift
* Free uniforms
* Medical, Dental, Vision, Prescription Insurance (after 30 days for full-time colleagues)
* 401k plus company match
* Tuition Reimbursement
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
For immediate consideration for the Recreation Attendant position, click Apply Now and complete an application on the Hyatt Careers Site!
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$20k-29k yearly est. 10d ago
Part Time Busperson - Evening Reception - Embassy Suites Tampa Downtown Convention Center
Hilton 4.5
Tampa, FL job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning.
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair
Stock, maintain and clean designated food station(s)
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
EOE/AA/Disabled/Veterans
$19k-26k yearly est. Auto-Apply 19d ago
Steward/Dishwasher
Hyatt Hotels Corp 4.6
Tampa, FL job
A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel China, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction.
We offer excellent benefits:
* Medical, Prescription, Dental and Vision Insurance after 30 days for full-time positions
* Paid Time Off after 90 days
* Free hotel room nights, Discounted and Friends & Family Room Rates
* Free employee cafeteria available every day
* 401K with company match
* Employee Stock Purchase Plan
* Paid Family Bonding Time and Adoption Assistance
$20k-30k yearly est. 34d ago
Maintenance Tech 2
Hilton Garden Inn Brandon 4.5
Tampa, FL job
The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
What you'll be doing
Maintenance and Repairs:
Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
Ensure all building systems are operational and comply with safety regulations.
Emergency Response:
Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
Collaborate with other departments and emergency services to address critical situations effectively.
Guest Services:
Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
Safety and Compliance:
Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
Stay updated on industry best practices and safety guidelines.
Collaboration:
Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.
Skills and Abilities
High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
Problem-solving skills and the ability to troubleshoot issues effectively.
Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
Excellent communication skills and customer service orientation.
Familiarity with safety regulations and protocols.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation, and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Please click this link for the job posting
View all jobs at this company
$27k-37k yearly est. 60d+ ago
Complex Assistant Director of Finance - Hilton and Embassy Suites by Hilton Downtown Tampa
Hilton 4.5
Tampa, FL job
Hilton and Embassy Suites by Hilton Downtown Tampa are looking for a Complex Assistant Director of Finance to join the Finance Department! These 2 properties are located just two blocks from the Riverwalk, Benchmark International Arena, the Tampa Convention Center, and the University of Tampa campus are all within a half mile and boast over 880 rooms and suites, 4 Food and Beverage outlets and Banquet and events space.
Our ideal candidate for this role has excellent proficiency with Excel, Word, PowerPoint. Knowledge of Software such as Peoplesoft, SUN, Smartview, ADP, TMX, Workday, Dayforce, Agilysys POS, Micros, Silverware POS. Has extensive experience with balance sheet reconciliation, knowledge of bookkeeping and month end close process. Must be organized and work well with all levels of management.
Shift Pattern - Monday through Friday, with weekend availability when needed - Month End, Quarterly, Projects, Etc.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As the Assistant Director of Finance - Assistant Controller, you would be responsible for assisting in the direction and administration of all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage the department to include, but not limited to, managing special projects, monitoring and developing team member performance, providing supervision and professional development, scheduling, conducting counseling and evaluations, delivering recognition and reward, recruiting, interviewing and training team members
Directly oversee Accounts Receivable, Credit and Night Audit functions
Prepare budget and maintain spending controls to ensure budgetary limits are met
Prepare annual depreciation schedules for furniture, equipment, building supplies, revisions and alterations
Review and approve all ledger account reconciliations including, but not limited to, bank statements, assets liabilities and credit cards
Coordinate and review monthly financial statements for accuracy and monitor coding of cash receipts
Assist Director with internal daily audits of cash deposits, transfers and preparation for and monitoring of the capital budget
Prepare financial reports, prepare utilities and telephone accruals, monitor records of inventory and ensure compliance with all established billing and credit standards
Review and approve tax returns to ensure compliance with federal and state regulations
Monitor, approve and prepare daily payroll accounts and issue all paychecks
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$48k-72k yearly est. Auto-Apply 25d ago
Senior Sales Coordinator
Marriott International 4.6
Marriott International job in Clearwater, FL
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$35k-49k yearly est. Auto-Apply 18d ago
Dual Events Manager
Marriott International 4.6
Marriott International job in Tampa, FL
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$35k-51k yearly est. Auto-Apply 1d ago
Grounds Director Certified
Marriott International 4.6
Marriott International job in Sarasota, FL
Position has responsibility for supervising and coordinating activities of employees engaged in maintaining the grounds and keeping golf course turf in playing condition. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Agriculture, Horticulture, or related major; 3 years experience in the landscaping/grounds or related professional area.
OR
• 4-year bachelor's degree from an accredited university in Agriculture, Horticulture, or related major; 1 year work experience required.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
• Ensures all tees, greens fairways and rough are maintained and meet required standard.
• Manages the overall look of the golf course including lawn care and maintenance, irrigation, horticultural/pruning, weed control, pest and disease control.
• Identifies and designs improvements to the golf course.
• Evaluates and implements new technologies, equipment and supplies.
• Communicates regularly with golf professional staff/tournament coordinator to ensure that all tournament needs and special set-ups are satisfied.
• Determines work priorities and schedules employees to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying.
• Ensures all lawns and plantings are properly watered, fertilized and cared for to promote healthy growth and prevent problems.
• Assists in controlling and monitoring the costs related to the maintenance and development of the courses, to maintain security of all stock, materials and equipment.
• Ensures contractors quality of work and compliance with safety policies and procedures.
• Ensures regulatory compliance to facility regulations and safety standards.
• Keeps equipment maintained and operating at optimum effectiveness, efficiency and safety.
• Maintains accurate logs and records as required.
• Manages parts, supplies and equipment inventories within budget.
• Mixes and prepares recommended spray and dust solutions.
• Supervises and manages employees.
• Understands employee positions well enough to perform duties in employees' absence.
Leading Grounds Team
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Ensures and maintains the productivity level of employees.
• Ensures employees understand expectations and parameters.
• Gets members of a group to work together to accomplish tasks.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Understands and complies with loss prevention policies and procedures.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Ensuring Exceptional Customer Service
• Creates a positive atmosphere for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Ensures that quality standards and customers expectations are met on a daily basis.
• Provides services that are above and beyond for customer satisfaction and retention.
Managing and Conducting Human Resource Activities
• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Assists as needed in the interviewing and hiring of Grounds landscaping employee team members with the appropriate skills.
• Communicates performance expectations in accordance with job descriptions for each position.
• Conducts a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Helps ensure necessary permits and licenses are obtained and kept current.
• Helps train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.
• Participates in employee progressive discipline procedures.
• Participates in employee recognition program, publicly recognizing good quality, performance and service.
• Participates as needed in the investigation of employee accidents.
• Acts on employee engagement survey results to ensure a positive working environment
Additional Responsibilities
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Keeps up-to-date technically and applying new knowledge to your job.
• Promotes golf course maintenance as a career through involvement with the local school system (e.g., horticulture classes, science classes, etc.).
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Performs other related tasks as assigned/ required to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$23k-38k yearly est. Auto-Apply 15d ago
Part-time PM server/bartender
Hilton Garden Inn Brandon 4.5
Tampa, FL job
Our Hotel seeks a friendly Restaurant Server who can deliver excellent customer service. As a restaurant server will be responsible for taking food and drink orders from customers, executing the order process, and delivering promptly. The ability to utilize a restaurant POS software platform is a plus. The ideal candidate will have a minimum of 2 years of restaurant-bar service preferred. Must provide Food handler certificate. High school diploma/GED required. A college culinary degree is preferred but not required. Must have full availability, of day and night shifts, weekends, and holidays. If you possess these qualities, we would like to hear from you.
Position Responsibilities:
Server duties
Prepare tables for service, clearing used dishes and utensils, and maintaining a clean dining area
Suggest appetizers and meals based on the menu and specials.
Accurately record food and drink orders, noting any dietary restrictions or preferences.
Confirm orders with chefs and bartenders whenever clarification is needed.
Deliver food and beverages promptly and efficiently to the correct tables.
Regularly check on guests to ensure their needs are met and address any concerns or issues.
Present bills, process payments (cash or credit), and handle transactions accurately.
Address customer complaints or issues with professionalism and efficiency.
Bartender duties
Assist with setting up and rearranging tables to accommodate larger parties.
Have a thorough knowledge of various drinks, including classic cocktails, beer, wine, and non-alcoholic options, to make recommendations to customers.
Remain vigilant in monitoring customers' alcohol consumption to ensure they are not over-served, often requiring identification verification to confirm the legal drinking age
Must be able to handle customer complaints or issues with professionalism and resolve them effectively.
View all jobs at this company
$16k-25k yearly est. 60d+ ago
Night Audit
Hilton Garden Inn Brandon 4.5
Tampa, FL job
Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:
Posts room charges and taxes to guest accounts.
Processes guest charges, vouchers and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS
To Verify that all charges posted from the POS PMS software had reached the correct guest folios and also not missing.
Prints up and files reservations for the next business day.
Verifies all account postings and balances.
Verifies that room rates are correct and posts those rates to guest accounts.
Monitors the current status of coupon, discount, and other promotional programs.
Is able to function as a front desk agent especially in terms of check-in and check-out
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operations for management.
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
Prepare for the day procedure.
Follow the End of Day / Night Audit Checklist.
Must have complete knowledge of emergency procedures.
Balance the day's charges, making corrections as necessary.
Performs wake-up calls.
Run end-of-day process in property management software (PMS).
Understand the principles of auditing, balancing, and closing out accounts.
Knows how to operate PMS and other front office equipment.
Respond to guest needs, special requests, and complaints, and alert the appropriate manager as needed
Capable of performing check-in and check-out procedures. in a friendly manner.
PREREQUISITES:
Education: High school graduate or equivalent.
Experience: Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks. Experience using PEP is a plus, but not required.
View all jobs at this company
$24k-30k yearly est. 60d+ ago
Guest Arrival Expert Bellman
Marriott International 4.6
Marriott International job in Sarasota, FL
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$26k-42k yearly est. Auto-Apply 15d ago
Bellperson
Marriott International 4.6
Marriott International job in Clearwater, FL
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$18k-25k yearly est. Auto-Apply 7d ago
Guest Environment Expert - Turndown Attendant
Marriott International 4.6
Marriott International job in Longboat Key, FL
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$22k-26k yearly est. Auto-Apply 20d ago
Front Office Manager
Marriott International 4.6
Marriott International job in Tampa, FL
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Guest Services Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
Maintaining Guest Services and Front Desk Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
Managing Projects and Policies
• Ensures compliance with all Front Office policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$48k-61k yearly est. Auto-Apply 3d ago
Lead Barista (Shift Supervisor) - Starbucks - Hilton Tampa Downtown
Hilton 4.5
Tampa, FL job
**What will I be doing?** A **lead barista** is a professional who provides excellent customer service and has in\-depth knowledge of coffee equipment, products, and menu items\. They interact with customers, answer questions, make recommendations, and prepare beverages according to established standards\. Additionally, they may oversee coffee shop operations, manage staff, handle cash transactions, and maintain cleanliness\. Responsibilities include training other baristas, processing transactions, following recipes, and delivering excellent customer service\.
Here are some perks you can enjoy when joining our team
- Access to your pay when you need it through DailyPay
- Career growth & development
- The Go Hilton travel discount program
- Competitive wellness benefits
- Team Member Resource Groups
- Recognition and rewards programs
- And so much more
**What are we looking for?**
The ideal candidate will take initiative and act as a role model, enjoy working as a team and motivating others, understands how to create a great customer service experience, has a focus on quality and takes pride in their work, is confident in leading, deploying and guiding others, is open to learn new things, is experienced with responsibilities like cash handling and store safety, can keep cool and calm in a fast\-paced, energetic work environment and has excellent communication skills\.
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Bars and Restaurants_
**Title:** _Lead Barista \(Shift Supervisor\) \- Starbucks \- Hilton Tampa Downtown_
**Location:** _null_
**Requisition ID:** _HOT0C8W8_
**EOE/AA/Disabled/Veterans**
$22k-27k yearly est. 12d ago
Senior Sales Manager
Marriott International 4.6
Marriott International job in Oldsmar, FL
Additional Information: This hotel is owned and operated by an independent franchisee, KMD Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job reference: 000448
Salary: $60,000 - $75,000 based on experience
Department: Sales & Marketing
Location: Courtyard By Marriott Tampa Oldsmar (4014 Tampa Rd., Oldsmar, FL 34677)
Division: KMD Hospitality Management
Hours Per Week: 40
Senior Sales Manager
We are seeking a dynamic, results-driven Senior Sales Manager to lead and manage the sales efforts for the Courtyard by Marriott and Residence Inn by Marriott located in Tampa Oldsmar. This leadership position is responsible for developing and executing strategic sales and marketing plans to drive revenue growth, increase market share, and enhance brand visibility across both properties.
The ideal candidate will bring a blend of proactive sales ability, strategic thinking, and leadership experience, with a strong understanding of the local market and the ability to foster strong client relationships. This role will work closely with property leadership, brand partners, and ownership groups to ensure all sales initiatives align with business goals.
What will you do?
Develop and implement a comprehensive sales and marketing strategy to maximize revenue across transient, group, and corporate segments.
Actively prospect and close new business opportunities through direct sales calls, networking, referrals, and industry partnerships.
Analyze local market trends and competitor activity to identify opportunities and threats, adjusting strategies accordingly.
Negotiate corporate and group rates while maintaining profitability and achieving RevPAR and occupancy goals.
Maintain strong relationships with key accounts, ensuring continued satisfaction and repeat business.
Ensure full hotel participation in all Marriott brand revenue initiatives, including Marriott Bonvoy promotions and e-commerce campaigns.
Collaborate with the General Managers and Revenue Managers to develop pricing strategies and forecast revenue opportunities.
Manage all CI/TY entries, leads, and follow-ups in a timely and accurate manner.
Represent both properties at local business, travel, and community events including Chamber of Commerce, CVB meetings, and relevant trade shows to promote the hotels and build business connections.
Prepare weekly, monthly, and quarterly sales activity reports and participate in budget planning processes.
Lead, train, and motivate a small sales team (if applicable), ensuring alignment with brand standards and property objectives.
About you:
Minimum 3-5 years of hotel sales experience, preferably in a dual or multi-property environment.
Experience with Marriott systems (CI/TY preferred) and familiarity with Marriott brand standards.
Strong knowledge of the Tampa Bay/Oldsmar market or comparable hospitality markets.
Proven success in achieving or exceeding sales goals and revenue targets.
Excellent organizational, communication, negotiation, and interpersonal skills.
Ability to work independently and as part of a collaborative team.
Bachelor's degree in Hospitality, Marketing, Business Administration, or a related field preferred.
Why join us?
Competitive pay and benefits
Growth opportunities within hotel maintenance and operations
Work in a supportive, team-oriented environment
Access to Marriott brand discounts and perks
This is an exciting opportunity to lead sales efforts for two well-respected Marriott properties in a thriving Florida market. If you are passionate about hospitality, driven by results, and thrive in a fast-paced environment, we encourage you to apply.
At Courtyard by Marriott Tampa Oldsmar and Residence Inn by Marriott Tampa Oldsmar, we take pride in delivering exceptional guest experiences while maintaining high standards of safety and efficiency. Join a team that values dedication, teamwork, and professional growth.
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This company is an equal opportunity employer.
frnch1
$60k-75k yearly Auto-Apply 19d ago
St.Regis Butler -Residences
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in Longboat Key, FL
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Residences Butler team, who are the ultimate luxury ambassadors.
The Residences Butler provides bespoke residential experiences and services to fulfill Owner needs while living in a branded Residence. For co-located properties, this includes coordinating and verifying that hotel departments supporting butler services are equipped to meet Owner needs, too. The Butler is key to building rapport with Owners, proactively anticipating Owner needs and acting upon them where possible.
While the St. Regis brand is steeped in history that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.
You will also be expected to create a safe work place, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our Owners and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: 6 months related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
MIRJ
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.