Marriott International jobs in Sarasota, FL - 405 jobs
Director Human Resource Operations
Marriott Hotels Resorts 4.6
Marriott Hotels Resorts job in Saint Petersburg, FL
Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Legal and Compliance Practices
• Ensures terminated employee files are retained for the required length of time.
• Ensures compliance on all human resource audits.
• Ensures proper documentation of all progressive disciplinary action is kept in employee file.
• Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
• Works with the unemployment services provider to respond to unemployment claims.
• Attends unemployment hearings and ensures property is properly represented.
• Ensures employees are treated fairly and equitably.
• Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
• Ensures employees are treated fairly and equitably and that issues are brought to resolution.
• Administers property policies fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Managing Human Resources Communication
• Communicates changes to the benefit plans in a timely manner.
• Communicates property rules and regulations via an employee handbook.
• Coaches managers on progressive discipline process.
Managing Staffing and Employee Development Activities
• Participates in the interviewing and hiring of Human Resources employee team members.
• Ensures performance evaluations and merit increase paperwork are maintained in employee files.
• Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).
Maintaining Employee Relations
• Establishes and maintains open, collaborative relationships with employees.
• Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
• Ensures effective employee communication channels are established and active in departments.
• Ensures employees establish and maintain open, collaborative relationships with their team members.
• Strives to improve employee retention.
• Monitors work environment for signs of union organization.
• Solicits employee feedback.
• Organizes Spirit to Serve Our Communities events.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$94k-126k yearly est. Auto-Apply 35d ago
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Guest Environment Expert- Housekeeper
Marriott 4.6
Marriott job in Longboat Key, FL
**Additional Information** **Job Number** 26210165 **Job Category** Housekeeping & Laundry **Location** The St. Regis Longboat Key Resort, 1620 Gulf Of Mexico Dr, Longboat Key, Florida, United States, 34228VIEW ON MAP (*******************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$26k-42k yearly est. 14d ago
Overnight Security Officer - Embassy Suites Tampa Downtown Convention Center
Hilton Worldwide 4.5
Tampa, FL job
A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
* Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
* Promote safe work practices
* Initiates preliminary investigations into incidents, as needed
* Writes reports and ensures accuracy of necessary documentation, as needed
* Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$20k-26k yearly est. 58d ago
Recreation Attendant
Hyatt Hotels Corp 4.6
Clearwater, FL job
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Just steps from the beach, Hyatt Regency Clearwater Beach Resort and Spa has everything you might need right on site, from a year-round pool to in-house seafood and a rooftop restaurant and bar. We're also close to the famous Pier 60, Clearwater Marine Aquarium, Busch Gardens, family-friendly activities and more.
The Recreation Attendant will be an integral part of our team creating memory-making experiences by assisting with and organizing activities for our guests. Are you creative, excited, and love engaging in fun family-friendly activities? This job may be perfect for you! The Recreation Attendant will engage with our guests in a warm, friendly manner and be able to curate a memorable event exclusively for that guest. The ideal candidate has professional, refined communication skills and can work in a fast-paced environment.
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks! Some of those include:
* Free parking
* Discounted Rooms at any participating Hyatt location starting on your first day of employment
* Up to 12 complimentary rooms at any participating Hyatt location after 3 months of service
* Free colleague meals during shift
* Free uniforms
* Medical, Dental, Vision, Prescription Insurance (after 30 days for full-time colleagues)
* 401k plus company match
* Tuition Reimbursement
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
For immediate consideration for the Recreation Attendant position, click Apply Now and complete an application on the Hyatt Careers Site!
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$20k-29k yearly est. 5d ago
Laundry Attendant - Hilton Garden Inn Tampa North
Hilton Worldwide 4.5
Tampa, FL job
A Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering
* Maintain cleanliness of laundry machinery and laundry area
* Maintain stock levels
* Respond to guest service issues in a timely, friendly and efficient manner
* Perform additional laundry services, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$20k-25k yearly est. 15d ago
Executive Sous Chef - Embassy Suites Tampa Downtown Convention Center
Hilton Worldwide 4.5
Tampa, FL job
An Executive Sous Chef is responsible for assisting in the direction and administration of the planning, preparation, production and control of all culinary operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As Executive Sous Chef, you would be responsible for assisting in the direction and administration of the planning, preparation, production and control of all culinary operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Assist the Executive Chef in the direction and oversight of all culinary operations, to include, but not limited to, preparation and production of all hotel meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability
* Assist the Executive Chef by interacting with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly
* Assist the Executive Chef in creating and implementing menu selections for special banquet themes and events based on current food trends and regional tastes in partnership with the Executive Chef and Director of Food and Beverage, as needed
* Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards
* Monitor and develop team member performance to include, but not limited to, providing supervision, conducting counseling and assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$46k-63k yearly est. 19d ago
Steward/Dishwasher
Hyatt Hotels Corp 4.6
Tampa, FL job
A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel China, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction.
We offer excellent benefits:
* Medical, Prescription, Dental and Vision Insurance after 30 days for full-time positions
* Paid Time Off after 90 days
* Free hotel room nights, Discounted and Friends & Family Room Rates
* Free employee cafeteria available every day
* 401K with company match
* Employee Stock Purchase Plan
* Paid Family Bonding Time and Adoption Assistance
$20k-30k yearly est. 29d ago
Maintenance Assistant (Part Time) - Hilton Garden Inn Tampa North/Temple Terrace
Hilton Worldwide 4.5
Tampa, FL job
Maintains the physical functionality of facility including guest rooms, public space and heart-of-the-house areas. Performs a variety of repairs and maintenance tasks including carpentry, plumbing, electric, painting, HVAC and masonry. Inspects guestrooms, public space and heart-of-the-house for needed and preventive maintenance. Records and reports completed repairs and items that need further attention or that require placing a room 'out of order.'
What will I be doing?
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$23k-30k yearly est. 14d ago
Night Audit
Hilton Garden Inn Brandon 4.5
Tampa, FL job
Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:
Posts room charges and taxes to guest accounts.
Processes guest charges, vouchers and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS
To Verify that all charges posted from the POS PMS software had reached the correct guest folios and also not missing.
Prints up and files reservations for the next business day.
Verifies all account postings and balances.
Verifies that room rates are correct and posts those rates to guest accounts.
Monitors the current status of coupon, discount, and other promotional programs.
Is able to function as a front desk agent especially in terms of check-in and check-out
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operations for management.
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
Prepare for the day procedure.
Follow the End of Day / Night Audit Checklist.
Must have complete knowledge of emergency procedures.
Balance the day's charges, making corrections as necessary.
Performs wake-up calls.
Run end-of-day process in property management software (PMS).
Understand the principles of auditing, balancing, and closing out accounts.
Knows how to operate PMS and other front office equipment.
Respond to guest needs, special requests, and complaints, and alert the appropriate manager as needed
Capable of performing check-in and check-out procedures. in a friendly manner.
PREREQUISITES:
Education: High school graduate or equivalent.
Experience: Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks. Experience using PEP is a plus, but not required.
View all jobs at this company
$24k-30k yearly est. 60d+ ago
Complex Assistant Director of Finance - Hilton and Embassy Suites by Hilton Downtown Tampa
Hilton 4.5
Tampa, FL job
Hilton and Embassy Suites by Hilton Downtown Tampa are looking for a Complex Assistant Director of Finance to join the Finance Department! These 2 properties are located just two blocks from the Riverwalk, Benchmark International Arena, the Tampa Convention Center, and the University of Tampa campus are all within a half mile and boast over 880 rooms and suites, 4 Food and Beverage outlets and Banquet and events space.
Our ideal candidate for this role has excellent proficiency with Excel, Word, PowerPoint. Knowledge of Software such as Peoplesoft, SUN, Smartview, ADP, TMX, Workday, Dayforce, Agilysys POS, Micros, Silverware POS. Has extensive experience with balance sheet reconciliation, knowledge of bookkeeping and month end close process. Must be organized and work well with all levels of management.
Shift Pattern - Monday through Friday, with weekend availability when needed - Month End, Quarterly, Projects, Etc.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As the Assistant Director of Finance - Assistant Controller, you would be responsible for assisting in the direction and administration of all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage the department to include, but not limited to, managing special projects, monitoring and developing team member performance, providing supervision and professional development, scheduling, conducting counseling and evaluations, delivering recognition and reward, recruiting, interviewing and training team members
Directly oversee Accounts Receivable, Credit and Night Audit functions
Prepare budget and maintain spending controls to ensure budgetary limits are met
Prepare annual depreciation schedules for furniture, equipment, building supplies, revisions and alterations
Review and approve all ledger account reconciliations including, but not limited to, bank statements, assets liabilities and credit cards
Coordinate and review monthly financial statements for accuracy and monitor coding of cash receipts
Assist Director with internal daily audits of cash deposits, transfers and preparation for and monitoring of the capital budget
Prepare financial reports, prepare utilities and telephone accruals, monitor records of inventory and ensure compliance with all established billing and credit standards
Review and approve tax returns to ensure compliance with federal and state regulations
Monitor, approve and prepare daily payroll accounts and issue all paychecks
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$48k-72k yearly est. Auto-Apply 20d ago
Grounds Director Certified
Marriott International 4.6
Marriott International job in Sarasota, FL
Position has responsibility for supervising and coordinating activities of employees engaged in maintaining the grounds and keeping golf course turf in playing condition. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
* 2-year degree from an accredited university in Agriculture, Horticulture, or related major; 3 years experience in the landscaping/grounds or related professional area.
OR
* 4-year bachelor's degree from an accredited university in Agriculture, Horticulture, or related major; 1 year work experience required.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
* Ensures all tees, greens fairways and rough are maintained and meet required standard.
* Manages the overall look of the golf course including lawn care and maintenance, irrigation, horticultural/pruning, weed control, pest and disease control.
* Identifies and designs improvements to the golf course.
* Evaluates and implements new technologies, equipment and supplies.
* Communicates regularly with golf professional staff/tournament coordinator to ensure that all tournament needs and special set-ups are satisfied.
* Determines work priorities and schedules employees to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying.
* Ensures all lawns and plantings are properly watered, fertilized and cared for to promote healthy growth and prevent problems.
* Assists in controlling and monitoring the costs related to the maintenance and development of the courses, to maintain security of all stock, materials and equipment.
* Ensures contractors quality of work and compliance with safety policies and procedures.
* Ensures regulatory compliance to facility regulations and safety standards.
* Keeps equipment maintained and operating at optimum effectiveness, efficiency and safety.
* Maintains accurate logs and records as required.
* Manages parts, supplies and equipment inventories within budget.
* Mixes and prepares recommended spray and dust solutions.
* Supervises and manages employees.
* Understands employee positions well enough to perform duties in employees' absence.
Leading Grounds Team
* Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
* Develops specific goals and plans to prioritize, organize, and accomplish work.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Ensures and maintains the productivity level of employees.
* Ensures employees understand expectations and parameters.
* Gets members of a group to work together to accomplish tasks.
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
* Understands and complies with loss prevention policies and procedures.
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Ensuring Exceptional Customer Service
* Creates a positive atmosphere for guest relations.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
* Empowers employees to provide excellent customer service.
* Ensures that quality standards and customers expectations are met on a daily basis.
* Provides services that are above and beyond for customer satisfaction and retention.
Managing and Conducting Human Resource Activities
* Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
* Assists as needed in the interviewing and hiring of Grounds landscaping employee team members with the appropriate skills.
* Communicates performance expectations in accordance with job descriptions for each position.
* Conducts a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
* Ensures employees are cross-trained to support successful daily operations.
* Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).
* Helps ensure necessary permits and licenses are obtained and kept current.
* Helps train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.
* Participates in employee progressive discipline procedures.
* Participates in employee recognition program, publicly recognizing good quality, performance and service.
* Participates as needed in the investigation of employee accidents.
* Acts on employee engagement survey results to ensure a positive working environment
Additional Responsibilities
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Keeps up-to-date technically and applying new knowledge to your job.
* Promotes golf course maintenance as a career through involvement with the local school system (e.g., horticulture classes, science classes, etc.).
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* Performs other related tasks as assigned/ required to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$23k-38k yearly est. 9d ago
Residences Assistant Manager
Marriott 4.6
Marriott job in Tampa, FL
**Additional Information** **Job Number** 25195667 **Job Category** Rooms & Guest Services Operations **Location** EDITION Residences Tampa Downtown, 1 Marriott Dr, Tampa, Florida, United States, 33602VIEW ON MAP (*****************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $60,000 - $78,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Property Operations**
- Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement.
- Evaluating if Operations Team is meeting service needs and provides feedback to operations team.
- Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place.
- Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
- Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.
- Working with team to put sustainable work processes and systems in place that support the execution of the strategy.
- Reviewing reports and financial statements to determine Rooms operations performance against budget.
- Communicating a clear and consistent message regarding departmental goals to produce desired results.
**Leading Operations Teams**
- Ensuring employees are treated fairly and equitably.
- Celebrating successes and publicly recognizes the contributions of team members.
- Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Making and executes the necessary decisions to keep property moving forward toward achievement of goals.
**Managing Relationships with Property Stakeholders**
- Attending owners meetings and provides meaning or context to the rooms operational and financial results.
- Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner.
**Managing Profitability**
- Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Working with direct reports to determine areas of concern and establish ways to improve the departments' financial performance.
- Leading cost containment efforts within Rooms operations including organizational restructuring when necessary.
- Focusing on maintaining profit margins without compromising guest or employee satisfaction.
- Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results.
**Managing the Guest Experience**
- Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
- Championing the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
- Ensuring core elements of the service strategy are in place to produce the desired results.
- Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team.
- Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
MIRJ
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$23k-30k yearly est. 43d ago
Part Time Busperson - Evening Reception - Embassy Suites Tampa Downtown Convention Center
Hilton 4.5
Tampa, FL job
EOE/AA/Disabled/Veterans
Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning.
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair
Stock, maintain and clean designated food station(s)
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$19k-26k yearly est. Auto-Apply 13d ago
Guest Environment Expert - Turndown Attendant
Marriott International 4.6
Marriott International job in Longboat Key, FL
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$22k-26k yearly est. Auto-Apply 15d ago
St.Regis Butler -Residences
Marriott 4.6
Marriott job in Longboat Key, FL
**Additional Information** **Job Number** 26002405 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Residences Longboat Key, 1620 Gulf Of Mexico Dr, Longboat Key, Florida, United States, 34228VIEW ON MAP (***********************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Tip Eligible:** Y
**POSITION SUMMARY**
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Residences Butler team, who are the ultimate luxury ambassadors.
The Residences Butler provides bespoke residential experiences and services to fulfill Owner needs while living in a branded Residence. For co-located properties, this includes coordinating and verifying that hotel departments supporting butler services are equipped to meet Owner needs, too. The Butler is key to building rapport with Owners, proactively anticipating Owner needs and acting upon them where possible.
While the St. Regis brand is steeped in history that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.
You will also be expected to create a safe work place, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our Owners and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: 6 months related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
MIRJ
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$24k-39k yearly est. 7d ago
Group Housing & Billing Coordinator
Marriott International 4.6
Marriott International job in Clearwater, FL
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$31k-43k yearly est. Auto-Apply 1d ago
Senior Sales Coordinator
Marriott 4.6
Marriott job in Clearwater, FL
**Additional Information** previous experience preferred **Job Number** 26000283 **Job Category** Sales & Marketing **Location** JW Marriott Clearwater Beach Resort & Spa, 691 S Gulfview Blvd, Clearwater Beach, Florida, United States, 33767VIEW ON MAP (******************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $24.00-$24.00 per hour
**POSITION SUMMARY**
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$24-24 hourly 12d ago
Part-time PM server/bartender
Hilton Garden Inn Brandon 4.5
Tampa, FL job
Our Hotel seeks a friendly Restaurant Server who can deliver excellent customer service. As a restaurant server will be responsible for taking food and drink orders from customers, executing the order process, and delivering promptly. The ability to utilize a restaurant POS software platform is a plus. The ideal candidate will have a minimum of 2 years of restaurant-bar service preferred. Must provide Food handler certificate. High school diploma/GED required. A college culinary degree is preferred but not required. Must have full availability, of day and night shifts, weekends, and holidays. If you possess these qualities, we would like to hear from you.
Position Responsibilities:
Server duties
Prepare tables for service, clearing used dishes and utensils, and maintaining a clean dining area
Suggest appetizers and meals based on the menu and specials.
Accurately record food and drink orders, noting any dietary restrictions or preferences.
Confirm orders with chefs and bartenders whenever clarification is needed.
Deliver food and beverages promptly and efficiently to the correct tables.
Regularly check on guests to ensure their needs are met and address any concerns or issues.
Present bills, process payments (cash or credit), and handle transactions accurately.
Address customer complaints or issues with professionalism and efficiency.
Bartender duties
Assist with setting up and rearranging tables to accommodate larger parties.
Have a thorough knowledge of various drinks, including classic cocktails, beer, wine, and non-alcoholic options, to make recommendations to customers.
Remain vigilant in monitoring customers' alcohol consumption to ensure they are not over-served, often requiring identification verification to confirm the legal drinking age
Must be able to handle customer complaints or issues with professionalism and resolve them effectively.
View all jobs at this company
$16k-25k yearly est. 60d+ ago
Banquets Manager
Marriott 4.6
Marriott job in Saint Petersburg, FL
**Additional Information** **Job Number** 25193703 **Job Category** Event Management **Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Ave NE, St Petersburg, Florida, United States, 33701VIEW ON MAP (********************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $64,000-$86,000 Annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.
**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$64k-86k yearly 48d ago
Bellperson
Marriott 4.6
Marriott job in Clearwater, FL
**Additional Information** Part Time, Open Availability, Pay $14.00 **Job Number** 25202474 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Clearwater Beach Resort & Spa, 691 S Gulfview Blvd, Clearwater Beach, Florida, United States, 33767VIEW ON MAP (******************************************************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.