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The differences between materials associates and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. Additionally, a materials associate has an average salary of $34,143, which is higher than the $30,800 average annual salary of a customer service, warehouse.
The top three skills for a materials associate include OSHA, RF and management system. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.
| Materials Associate | Customer Service, Warehouse | |
| Yearly salary | $34,143 | $30,800 |
| Hourly rate | $16.41 | $14.81 |
| Growth rate | 1% | -4% |
| Number of jobs | 56,770 | 265,059 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 43% |
| Average age | 38 | 40 |
| Years of experience | - | 12 |
A Materials Associate will perform a variety of duties and responsibilities for an organization. These include maintaining the production and distribution of products, documenting materials and supplies, and preparing finished products for shipment. As a Materials Associate, you will perform preventive maintenance of material handling equipment and schedule and monitor delivery pickups. You will also perform other duties that may include maintaining established company procedures, policies, and standards, maintaining a safe and clean work environment, and maintaining building security.
A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.
Materials associates and customer services, warehouse have different pay scales, as shown below.
| Materials Associate | Customer Service, Warehouse | |
| Average salary | $34,143 | $30,800 |
| Salary range | Between $21,000 And $55,000 | Between $25,000 And $37,000 |
| Highest paying City | Coventry, RI | Kent, WA |
| Highest paying state | New York | New York |
| Best paying company | Eli Lilly and Company | Steel Dynamics |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a materials associate and a customer service, warehouse in terms of educational background:
| Materials Associate | Customer Service, Warehouse | |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between materials associates' and customer services, warehouse' demographics:
| Materials Associate | Customer Service, Warehouse | |
| Average age | 38 | 40 |
| Gender ratio | Male, 84.6% Female, 15.4% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 20.4% Asian, 6.7% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |