Lead Medical Assistant
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
* Provides clinical support to health care professionals to ensure the delivery of quality health care services with problem solving and resource allocation, clarifying root causes and driving cross functional problem solving in the team as a whole.
* Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality, service, and satisfaction.
* Oversees and leads activities of clinical staff.
* Serves as a clinical subject matter expert in the practice. Trains new clinical staff.
* Leads and promotes clinical quality and safety standards.
Responsibilities And Duties:
Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner
Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.
Collects. Monitors, and reports patient data and needs as appropriate
Maintains documentation guidelines around patient chargeable items/services
Exhibits understanding and promotes the practice of safety, infection control and clinical standards to ensure optimal employee performance.
Proficient in process improvement
Maintains employee performance to standard work and daily lead metrics.
Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with provider licensure and policy.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Provides schedule management (provider care team lead) for ensuring patients see the right provider at the right time. Ensures patient flow is maintained.
Responsible for daily improvement and care team tracking center, i.e., audits and collaborative review.
Ensures EMR quality and billing accuracy.
Determines work procedures, prepares work schedules, and expedites workflow.
Work is exact, near, and conforms to OhioHealth policies and procedures
Supports business metrics for the practice.
Assists Practice Manager (and/or Clinical Manager) with maintaining clinical competence of other medical assistants. Notifies Practice Manager of any staffing shortages and/or needs. Assists with coverage of those shortages. Assists Practice Manager with daily staffing of clinical positions. Arranges coverage for sick call-ins, vacations, leaves, and other time off.
Partners with Practice Manager (and/or Clinical Manager) to resolve operational and staffing issues.
Communicates with patients and customers in a respectful and caring manner
Is compliant with scope of practice
Minimum Qualifications:
High School or GED (Required) BLS - Basic Life Support - American Heart Association, CCMA(ARMA) - Certified Clinical Medical Assistant - ARMA American Registry of Medical Assistants
Additional Job Description:
SPECIALIZED KNOWLEDGE
* Associate's Degree or higher
* Experience using EPIC
* Experience as Preceptor
* Committee involvement
* Five+ years of experience working in a physician practice or healthcare setting
* Experience as an EPIC SuperUser
* Experience in Process Improvement
* Experience as Committee lead or co-chair
* Experience in Project management
* Teaching experience
* Supervisory/ informal leadership experience
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
GMC GME Family Medicine Grant
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Auto-ApplySupervisor, Care Transitions-Portage Medical Center
Ravenna, OH
Supervisor, Care Transitions-Portage Medical Center - (2500033W) Description A Brief OverviewUnder direction of the Market Manager, Care Transitions and Rehab, the Supervisor of Care Transition will manage day to day operations of their site and/or area.
The Supervisor will act in two capacities; the liaison between site and/or area leadership and the Care Transitions team and the content expert for all team clinical operations at their site (including TCC, PCN and SW).
Supervisors will drive site specific metrics tied to Care Transitions including but not limited to NSOC, observation hours, length of stay, patient throughput, patient flow, readmission prevention efforts, follow up appointment obtainment and tracking as well as daily escalation of barriers.
In addition, will focus on patient experience and staff engagement outcomes at their site and/or area.
This role requires expert working knowledge of the roles and responsibilities of each team member and ability to be the content expert on all clinical operations for the Care Transitions team at their site and/or area.
Collaborates with other disciplines at their site and/or area to maximum patient experience and throughput.
What You Will DoDay to day oversight and support of the Care Transitions team (TCC and SW).
Collaboration with physicians, homecare ambassadors, post-acute facility liaisons, UM, ACO/Population Health to ensure a smooth transition of care for patients while utilizing in-network providers.
Focus on connection to our UH and JV network providers.
Identifying trends, outliers, functional/technical needs, and improvement strategies to decrease length of stay and increase patient experience.
Monitoring metrics to track performance of Care Transitions team and the selection of the right next site of care.
Identifying and escalating barriers in collaboration with site specific leadership.
Providing guidance/consultation/escalation to team regarding complex psychosocial and/or discharge planning issues/barriers.
Regular meetings with local hospital and/or area leadership and other key stakeholders to review key metrics and team performance.
Participation in hospital committees as assigned.
Monitors regulatory compliance with CMS: DNA, IMM letters, audits, ABN, HINN LONC, etc.
Coordinates activities to ensure patient's appeal rights under Notification of Hospital Appeal Rights.
Including timely answers to KeyPro phone calls regarding appeals and guidance to team/patient/family regarding complex family appeals.
Development of team; clinically and professionally by providing career development and coaching opportunities.
Develops and maintains audit processes in alignment with CMS conditions of participation and UH specific policy.
Develops and participates in special projects and system committees tied to Care Transitions metrics.
Under the guidance of the Regional Manager, will conduct talent selection, provide operational and practice oversight, complete performance evaluations, provide a just culture during corrective action, and if needed complete team member termination for direct reports.
Assists with recruitment, orientation, mentoring, on-boarding and connection of new staff to other professional colleagues.
Oversight of guidelines, policies and processes specific to Care Transitions team.
Coordinates daily schedule for Care Transitions team, ensuring coverage for patient care units/physician teams.
Maintains competencies and licensure for staff members in collaboration with System Care Transitions Educator and Regional Manager.
Additional ResponsibilitiesPerforms other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationBachelor's Degree from an accredited school of Social Work.
(Required) or (ADN) Associate's Degree in Nursing or higher nursing degree (Required) Work Experience2+ years of clinical experiences (acute care and/or post-acute care management, case management or social work).
(Required) and Hospital/Health agency experience.
(Preferred) Knowledge, Skills, & Abilities Must exercise creativity and problem-solving skills with the ability to communicate effectively with both internal and external clients.
(Required proficiency) Confident, motivated self-starter and demonstrate flexibility and initiative.
(Required proficiency) Computer and reporting skills.
(Required proficiency) Critical thinking and problem solving.
(Required proficiency) Decisive judgement.
(Required proficiency) Ability to multi-task and prioritize work.
(Required proficiency) Works autonomously.
(Required proficiency) Communicates effectively with persons of various background (oral and written).
(Required proficiency) Maintains clinical competency regarding health care delivery/case management/regulatory requirements.
(Required proficiency) Leadership skills.
(Required proficiency) Teaching skills.
(Required proficiency) Maintains a calm, professional demeanor when dealing with internal and external contracts, customer focused, and ability to handle stress.
(Required proficiency) Licenses and CertificationsRegistered Nurse (RN), Ohio and/or Multi State Compact License Upon Hire (Required) or Licensed Social Worker (LSW) in the State of Ohio Upon Hire (Required) or Licensed Independent Social Worker (LISW) in the State of Ohio Upon Hire (Required) or Licensed Independent Social Worker Supervisor (LISW-S) in the State of Ohio Upon Hire (Required) Physical DemandsStanding Frequently Walking Frequently Sitting Rarely Lifting Frequently 50 lbs Carrying Frequently 50 lbs Pushing Frequently 50 lbs Pulling Frequently 50 lbs Climbing Occasionally 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements10% Primary Location: United States-Ohio-RavennaWork Locations: 6847 N Chestnut St 6847 N Chestnut St Ravenna 44266Job: Nurse - Non-Direct Patient CareOrganization: UHHS_Care_TransitionsSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Oct 8, 2025, 4:01:00 AM
Auto-ApplyLead Medical Scribe
Cincinnati, OH
Scribe.ology is looking for detail-oriented candidates with excellent written and verbal communication skills and strong computer/typing skills. We are rapidly expanding and dedicated to hiring the best and brightest individuals. Job Location: Cincinnati, OH (Main location, On-SIte Only)
Job Type: Full-Time position Successful completion of our mandatory orientation is required. Compensation between $15-18/hour based on experience and availability OUR MISSION: Scribe.ology's philosophy is to deploy a specialized and cost-effective workforce that work alongside our provider partners to overcome clinical inefficiencies and to reduce physicians' data entry workload allowing for more uninterrupted interaction between doctor and patient. We additionally seek to develop students both personally and professionally as they journey toward their future in medicine. ABOUT THE LEAD SCRIBE POSITION: The Lead Scribe is a vital member of the Scribe.ology Team, and acts as a liaison between the administration team and the Medical Scribes. The Lead Scribe will work collaboratively with all facets of the administration team to meet the need of our clients and Team Members. WHAT YOU WILL BE DOING: The Lead Scribe plays a strategic role with Scribe.ology and will ensure that the quality of the Scribe.ology scribes and sites meet corporate and client standards. The individual(s) in this role will be responsible for delivering key metrics and following up with on-site and administrative team members.
Complete quality audits to ensure that each employee's skills are held to the clients and Scribe.ology thresholds
Ensure that area scheduled shifts are completed by checking time clocks and working with HR for any necessary disciplinary actions
Working with the Scribe.ology Scheduling Team to guarantee 100% shift coverage and notify the operations team and appropriate on-site personnel of any open shifts.
Communicating with providers to ensure site concerns are being addressed
Schedule all site orientations for incoming or transferring scribes
Monitor and track any scribe absences/tardiness and communicate with HR for any written disciplinary actions.
Collaboration with the Training Team to ensure new scribes' competencies are checked and completed during training.
Oversee communications with scribe staff, attend meetings, and provide follow-ups with administration staff
Back-fill scribing shifts as needed
Additional responsibilities will be assigned
WHAT WE LOOK FOR: A successful Lead Scribe will have the following qualifications:
Bachelor's Degree or working towards your Degree in a health-related field
Prior medical scribe experience using an electronic health record (EPIC preferred)
Preferred experience as a Lead Scribe or scribe supervisor
Supported evidence of successful training of new scribes
Ability to multi-task and work in a fast-paced environment
Highly motivated and experience-driven
Must have daytime availability Monday - Friday
Ability to type 60 WPM
Lead Medical Assistant
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
- Provides clinical support to health care professionals to ensure the delivery of quality health care services with problem solving and resource allocation, clarifying root causes and driving cross functional problem solving in the team as a whole.
- Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality, service, and satisfaction.
- Oversees and leads activities of clinical staff.
- Serves as a clinical subject matter expert in the practice. Trains new clinical staff.
- Leads and promotes clinical quality and safety standards.
**Responsibilities And Duties:**
Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner
Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.
Collects. Monitors, and reports patient data and needs as appropriate
Maintains documentation guidelines around patient chargeable items/services
Exhibits understanding and promotes the practice of safety, infection control and clinical standards to ensure optimal employee performance.
Proficient in process improvement
Maintains employee performance to standard work and daily lead metrics.
Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with provider licensure and policy.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Provides schedule management (provider care team lead) for ensuring patients see the right provider at the right time. Ensures patient flow is maintained.
Responsible for daily improvement and care team tracking center, i.e., audits and collaborative review.
Ensures EMR quality and billing accuracy.
Determines work procedures, prepares work schedules, and expedites workflow.
Work is exact, near, and conforms to OhioHealth policies and procedures
Supports business metrics for the practice.
Assists Practice Manager (and/or Clinical Manager) with maintaining clinical competence of other medical assistants. Notifies Practice Manager of any staffing shortages and/or needs. Assists with coverage of those shortages. Assists Practice Manager with daily staffing of clinical positions. Arranges coverage for sick call-ins, vacations, leaves, and other time off.
Partners with Practice Manager (and/or Clinical Manager) to resolve operational and staffing issues.
Communicates with patients and customers in a respectful and caring manner
Is compliant with scope of practice
**Minimum Qualifications:**
High School or GED (Required) BLS - Basic Life Support - American Heart Association, CCMA(ARMA) - Certified Clinical Medical Assistant - ARMA American Registry of Medical Assistants
**Additional Job Description:**
**SPECIALIZED KNOWLEDGE**
+ Associate's Degree or higher
+ Experience using EPIC
+ Experience as Preceptor
+ Committee involvement
+ Five+ years of experience working in a physician practice or healthcare setting
+ Experience as an EPIC SuperUser
+ Experience in Process Improvement
+ Experience as Committee lead or co-chair
+ Experience in Project management
+ Teaching experience
+ Supervisory/ informal leadership experience
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
GMC GME Family Medicine Grant
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Lead Medical Assistant
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
- Provides clinical support to health care professionals to ensure the delivery of quality health care services with problem solving and resource allocation, clarifying root causes and driving cross functional problem solving in the team as a whole.
- Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality, service, and satisfaction.
- Oversees and leads activities of clinical staff.
- Serves as a clinical subject matter expert in the practice. Trains new clinical staff.
- Leads and promotes clinical quality and safety standards.
**Responsibilities And Duties:**
Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner
Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.
Collects. Monitors, and reports patient data and needs as appropriate
Maintains documentation guidelines around patient chargeable items/services
Exhibits understanding and promotes the practice of safety, infection control and clinical standards to ensure optimal employee performance.
Proficient in process improvement
Maintains employee performance to standard work and daily lead metrics.
Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with provider licensure and policy.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Provides schedule management (provider care team lead) for ensuring patients see the right provider at the right time. Ensures patient flow is maintained.
Responsible for daily improvement and care team tracking center, i.e., audits and collaborative review.
Ensures EMR quality and billing accuracy.
Determines work procedures, prepares work schedules, and expedites workflow.
Work is exact, near, and conforms to OhioHealth policies and procedures
Supports business metrics for the practice.
Assists Practice Manager (and/or Clinical Manager) with maintaining clinical competence of other medical assistants. Notifies Practice Manager of any staffing shortages and/or needs. Assists with coverage of those shortages. Assists Practice Manager with daily staffing of clinical positions. Arranges coverage for sick call-ins, vacations, leaves, and other time off.
Partners with Practice Manager (and/or Clinical Manager) to resolve operational and staffing issues.
Communicates with patients and customers in a respectful and caring manner
Is compliant with scope of practice
**Minimum Qualifications:**
High School or GED (Required) BLS - Basic Life Support - American Heart Association, CMA(ARMA) - Certified Medical Assistant - ARMA American Registry of Medical Assistants
**Additional Job Description:**
**SPECIALIZED KNOWLEDGE**
+ Associate's Degree or higher
+ Experience using EPIC
+ Experience as Preceptor
+ Committee involvement
+ Five+ years of experience working in a physician practice or healthcare setting
+ Experience as an EPIC SuperUser
+ Experience in Process Improvement
+ Experience as Committee lead or co-chair
+ Experience in Project management
+ Teaching experience
+ Supervisory/ informal leadership experience
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
GMC GME Family Medicine Grant
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Lead Medical Assistant - Urgent Care
Athens, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
* Provides clinical support to health care professionals to ensure the delivery of quality health care services with problem solving and resource allocation, clarifying root causes and driving cross functional problem solving in the team as a whole.
* Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality, service, and satisfaction.
* Oversees and leads activities of clinical staff.
* Serves as a clinical subject matter expert in the practice. Trains new clinical staff.
* Leads and promotes clinical quality and safety standards.
Responsibilities And Duties:
Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner
Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.
Collects. Monitors, and reports patient data and needs as appropriate
Maintains documentation guidelines around patient chargeable items/services
Exhibits understanding and promotes the practice of safety, infection control and clinical standards to ensure optimal employee performance.
Proficient in process improvement
Maintains employee performance to standard work and daily lead metrics.
Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with provider licensure and policy.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Provides schedule management (provider care team lead) for ensuring patients see the right provider at the right time. Ensures patient flow is maintained.
Responsible for daily improvement and care team tracking center, i.e., audits and collaborative review.
Ensures EMR quality and billing accuracy.
Determines work procedures, prepares work schedules, and expedites workflow.
Work is exact, near, and conforms to OhioHealth policies and procedures
Supports business metrics for the practice.
Assists Practice Manager (and/or Clinical Manager) with maintaining clinical competence of other medical assistants. Notifies Practice Manager of any staffing shortages and/or needs. Assists with coverage of those shortages. Assists Practice Manager with daily staffing of clinical positions. Arranges coverage for sick call-ins, vacations, leaves, and other time off.
Partners with Practice Manager (and/or Clinical Manager) to resolve operational and staffing issues.
Communicates with patients and customers in a respectful and caring manner
Is compliant with scope of practice
Minimum Qualifications:
High School or GED (Required) BLS - Basic Life Support - American Heart Association
Additional Job Description:
SPECIALIZED KNOWLEDGE
* Associate's Degree or higher
* Experience using EPIC
* Experience as Preceptor
* Committee involvement
* Five+ years of experience working in a physician practice or healthcare setting
* Experience as an EPIC SuperUser
* Experience in Process Improvement
* Experience as Committee lead or co-chair
* Experience in Project management
* Teaching experience
* Supervisory/ informal leadership experience
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Urgent Care Athens
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Auto-ApplyLead Medical Assistant - Urgent Care
Athens, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
- Provides clinical support to health care professionals to ensure the delivery of quality health care services with problem solving and resource allocation, clarifying root causes and driving cross functional problem solving in the team as a whole.
- Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality, service, and satisfaction.
- Oversees and leads activities of clinical staff.
- Serves as a clinical subject matter expert in the practice. Trains new clinical staff.
- Leads and promotes clinical quality and safety standards.
**Responsibilities And Duties:**
Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner
Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.
Collects. Monitors, and reports patient data and needs as appropriate
Maintains documentation guidelines around patient chargeable items/services
Exhibits understanding and promotes the practice of safety, infection control and clinical standards to ensure optimal employee performance.
Proficient in process improvement
Maintains employee performance to standard work and daily lead metrics.
Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with provider licensure and policy.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket.
Provides schedule management (provider care team lead) for ensuring patients see the right provider at the right time. Ensures patient flow is maintained.
Responsible for daily improvement and care team tracking center, i.e., audits and collaborative review.
Ensures EMR quality and billing accuracy.
Determines work procedures, prepares work schedules, and expedites workflow.
Work is exact, near, and conforms to OhioHealth policies and procedures
Supports business metrics for the practice.
Assists Practice Manager (and/or Clinical Manager) with maintaining clinical competence of other medical assistants. Notifies Practice Manager of any staffing shortages and/or needs. Assists with coverage of those shortages. Assists Practice Manager with daily staffing of clinical positions. Arranges coverage for sick call-ins, vacations, leaves, and other time off.
Partners with Practice Manager (and/or Clinical Manager) to resolve operational and staffing issues.
Communicates with patients and customers in a respectful and caring manner
Is compliant with scope of practice
**Minimum Qualifications:**
High School or GED (Required) BLS - Basic Life Support - American Heart Association
**Additional Job Description:**
**SPECIALIZED KNOWLEDGE**
+ Associate's Degree or higher
+ Experience using EPIC
+ Experience as Preceptor
+ Committee involvement
+ Five+ years of experience working in a physician practice or healthcare setting
+ Experience as an EPIC SuperUser
+ Experience in Process Improvement
+ Experience as Committee lead or co-chair
+ Experience in Project management
+ Teaching experience
+ Supervisory/ informal leadership experience
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Urgent Care Athens
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment