Network administrator jobs in Bethesda, MD

Key Responsibilities Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain MDM solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and MDM operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with MDM (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. No on-call required during contract (only 2 calls/year expected). Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other MDM platforms. Experience with endpoint management tools.

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

About the Role: As a Systems Administrator, you will play a vital role in ensuring the stable operation of our in-house computer software systems. This position involves planning, developing, installing, configuring, maintaining, supporting, and optimizing computer systems to meet the organization's operational requirements. You will collaborate with IT teams and stakeholders to implement effective solutions that enhance system reliability, performance, and security. Essential Job Responsibilities: · System Planning and Development: Collaborate with stakeholders to understand business requirements and translate them into technical specifications for system development and implementation. · Plan and design computer systems architecture, including servers, databases, networks, and applications, to meet current and future organizational needs. · Installation and Configuration: Install, configure, and deploy computer software systems, applications, and tools according to established procedures and best practices. · Ensure proper integration and compatibility of software components within the existing IT infrastructure environment. · Maintenance and Support: Perform routine maintenance tasks, such as software updates, patches, and security enhancements, to ensure the ongoing stability and security of computer systems. · Provide technical support and troubleshooting assistance to end-users and IT teams to resolve system-related issues and minimize downtime. · System Optimization: Monitor system performance and capacity utilization to identify areas for optimization and improvement. · Implement proactive measures, such as performance tuning and resource optimization, to enhance system efficiency and reliability. · Security and Compliance: Implement and enforce security policies, procedures, and protocols to safeguard sensitive data and protect against cybersecurity threats and vulnerabilities. · Ensure compliance with regulatory requirements, industry standards, and internal policies related to system security and data protection. · Documentation and Training: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Provide training and guidance to end-users and IT staff on system usage, best practices, and security protocols. Qualifications: · Bachelor's degree in computer science, information technology, or a related field; equivalent combination of education and relevant experience may be considered. · Experience in systems administration or related IT roles, with a strong understanding of computer systems architecture, networking principles, and software applications. · Proficiency in installing, configuring, and supporting operating systems (e.g., Windows, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. · Hands-on experience with system monitoring tools, backup and recovery solutions, and security protocols (e.g., firewalls, intrusion detection systems). · Strong problem-solving skills, attention to detail, and ability to work independently or collaboratively in a dynamic environment. · Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders and convey technical concepts to non-technical audiences. · Experience in Windows (2019 and 2022) server administration (3 Years) · Strong in Active directory · Experienced in Linux · Strong in Group Policy · Experienced in SQL · some Network exposure · Experience in VM management , Strong in Scripting Power shell, Python, Bash

"Thinksocially LLC is hiring a Full Time Senior Systems Administrator to supervise technical engineers, install and maintain LAN and WAN, monitor systems, and QC. Bachelor's or Master's degree in information systems or computer science & at least 2 yrs exp. Hybrid. Travels to DC and NoVA 3 times a week. Any suitable combination of education, training, or experience is acceptable. Please send CV to: 1775 I St NW, Washington, DC 20006." ___ Company Description Thinksocially LLC is a forward-thinking Information Technology (IT) service company dedicated to delivering high-quality technical support with a customer-focused approach. Founded on honesty and a commitment to conscientious service, Thinksocially offers affordable technology solutions that empower small and mid-sized businesses, as well as non-profit organizations. The company is passionate about helping its clients leverage technology to enhance their operations and improve their professional and personal lives. Thinksocially prides itself on being a reliable partner for all technology needs, striving to align with customers' goals and budgets. Role Description This is a full-time on-site role for a Systems Administrator based in Washington, DC. The Systems Administrator will be responsible for maintaining and monitoring the company's IT infrastructure, resolving technical issues, providing technical support to users, and ensuring the security and efficiency of IT systems. The role includes managing server hardware and software, updating system configurations, and troubleshooting network and system performance issues. Qualifications Strong Analytical Skills and ability to diagnose and resolve technical issues effectively Proficiency in Troubleshooting complex IT systems and ensuring their optimal performance Experience in providing Technical Support and managing IT-related inquiries for users Excellent Communication skills to liaise with team members and clients effectively Solid knowledge of Information Technology systems and practices Ability to work collaboratively in an on-site environment Bachelor's degree in Information Technology, Computer Science, or related field preferred Relevant certifications (e.g., CompTIA, Microsoft, Cisco) are a plus

BEST BILL RATE ---- Please call at ************ directly NO THIRD PARTIES CALL THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Network Administrator Location : 100 % Onsite - Vienna, V A Duration : Long term ongoing with no end date This position will be full-time onsite at our Headquarters location in Vienna, VA. Once hired, there is a 2-week onboard training requirement. Training will be conducted Monday through Friday from 10:00 - 6:30 EST. *Working shift will be Monday - Friday 4:00 PM-12:00 AM EST (Eastern Time) at our Headquarters location in Vienna, Virginia. There will be occasional overtime for any Saturday project migrations and overtime if migrations go past midnight. Job Description: This position will provide Network technical support for the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. Provide Cisco switch configuration, troubleshooting, wiping of old devices before eWaste, as well as coordination of multiple sites daily which includes the coordination of internal and external resources, change tickets, project documentation, vendors that provide onsite technical support, remote hands, and branch support personnel during migrations. Experience managing and coordinating sites in multiple time zones while conducting on-time delivery of project goals is paramount. Responsibilities • Performs cisco switch configurations, upgrades, patches, troubleshooting • Utilize multiple monitoring applications to ensure optimal system performance • Respond to alerts and alarms, identifies and corrects problems before or after network migrations • Create and work on tickets in a service management application and monitor ticket queues • Create, manage, and coordinate end to end change tickets for all migrations • Troubleshoot and escalate incidents and problems • Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria • Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service. • Work with others to update and document technical procedures • Maintain, configure, and perform preventative maintenance to various network equipment *Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting • Perform other related duties as assigned • May be assigned to other tasks based on need Qualifications - Knowledge, Skills, and Abilities • Knowledge and experience of cisco networking to include routers and switches including creating and managing VLAN's • Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites • Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day • Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel • In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches * Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors • Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions • Experience that demonstrates dependability, productivity, and accuracy • Demonstrated analytical and problem-solving skills • Effective verbal and written communication skills • Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end to end change tickets for branch migrations • Ability to work independently and as part of a team • Ability to work under pressure (urgent problems, deadlines, changing priorities) Desired • Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience • CCNA or CCNP certifications • Experience in presenting technical solutions and/or recommendations • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems • Advanced skill in diagnosing and troubleshooting issues • Advanced research, analytical, and problem solving skills Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties and Responsibilities Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools. Reviews system logs to identify and mitigate system issues. Leverage knowledge base to help troubleshoot, identify and resolve systems issues. Update knowledge base troubleshooting guides and lessons learned as required. Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Document system issues resulting in system outages and coordinate change though change management process. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues. Monitor solution performance according to client specification and SLAs, escalate as needed. Other supporting duties, as directed. Willingness to work overtime and varying hours as required. Minimum Qualifications BS in Computer Science or other technical discipline is preferred. 3 years of operations experience providing application infrastructure support; 2 year performing system administrator support Clearance Requirement TS/SCI with Full Scope Poly required. Other Job Specific Skills Experience with system administration support tools such as Windows/Linux Experience supporting a 24x7 cloud based environment. Strong interpersonal skills Strong oral and written communication skills Experience in supporting Cloud based environment and tools such as Azure/AWS Experience analyzing, troubleshooting, and providing solutions for technical issues. Ability to problem solve and collaborate with team members. Strong organizational and multi-tasking skills Strong in technical communications with both technical and non-technical peers Able to maintain professionalism under pressure. Strong customer focus

Titan Technologies is seeking a Senior Systems Administrator responsible for the installation, configuration, and maintenance of enterprise IT systems. The Senior Systems Administrator will ensure reliability, security, and performance across Windows Server environments, Office 365, Active Directory, and enterprise IT infrastructure within the Department of Homeland Security (DHS). Duties and Responsibilities Install, configure, and maintain enterprise infrastructure systems. Administer Windows Server environments, Active Directory, DNS, DHCP, and Group Policy. Provide Tier 3 troubleshooting and operational support. Ensure compliance with IT security and policy requirements. Communicate with vendors as needed to support system operations and troubleshooting. Develop and maintain system documentation and procedures. Support hybrid environments and cloud integration/migration for enterprise applications. You MUST have: 7+ years of systems administration experience. Expertise in Microsoft Windows Server (2012R2, 2016, 2019, 2022). Microsoft Certified Systems Engineer (MCSE) or modern equivalents such as: Microsoft Certified: Azure Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL 4 Foundation (preferred) A DoD Secret clearance is required. It's great if you also have: Proficiency with Office 365, Teams, and Microsoft enterprise tools. Strong PowerShell and scripting capabilities. Experience with PKI, authentication protocols, and enterprise security standards. Knowledge of networking fundamentals (firewalls, routing, switching). Experience supporting cloud services (Azure, AWS, hybrid). Education: Bachelor's degree in Computer Science, Information Technology, or related field.

🚨 NOC Analyst (Tier 1/2) 📍 Remote (Future on-site: Washington, DC) 🛂 U.S. Citizenship Required - Eligible for Public Trust 🕒 24/7 Shift Environment (Nights/Weekends Required) Join a mission-driven team supporting critical U.S. government operations. As a Monitoring & Incident Response Analyst, you'll be on the front lines ensuring network and infrastructure services stay healthy, available, and secure. This role is ideal for someone who thrives in fast-paced environments and is ready to step up during high-impact incidents. 🔧 What You'll Do Monitor network, systems, and critical services in real time Perform Tier 1/2 troubleshooting and respond to service alerts Handle escalations from the Service Desk (tickets, calls, MS Teams) Coordinate incident bridges and track remediation efforts Document incidents, updates, and after-action reports Maintain SOPs and ensure operational readiness Work closely with Network Engineers, service providers, and leadership during outages 🎯 What You Bring 4+ years in IT operations or technical support Strong Windows support experience + proficiency in MS Office Hands-on with ServiceNow, Remedy, or similar ITSM tools Excellent communication, multitasking, and incident coordination skills Ability to work independently under pressure Ability to obtain/maintain Public Trust clearance (10+ weeks) U.S. Citizen, flexible to work 24/7 rotating shifts ⭐ Preferred Skills Prior NOC or Service Desk experience Reporting and metric-based analysis Active DOJ Public Trust clearance

The Senior System Administrator will be responsible for administering and maintaining systems across both SIPR and NIPR networks. This includes oversight of system performance, security hardening, troubleshooting, patch management, and supporting modernization efforts in both on-premises and cloud environments. The role requires an individual comfortable operating in highly regulated DoD environments, applying STIGs, supporting RMF compliance, and ensuring system readiness for mission demands. Key Responsibilities Administer and maintain Linux and Windows server environments across SIPR and NIPR networks. Lead advanced troubleshooting, diagnostics, and root-cause analysis for complex system issues. Implement and maintain compliance with STIGs, RMF controls, and DoD cybersecurity policies. Manage AWS resources, including EC2 instances, IAM, VPC configurations, storage, and security settings. Oversee system upgrades, patching cycles, configuration management, and performance tuning. Support network-connected system operations, including DNS, DHCP, routing, and switching interactions. Develop and maintain technical documentation, configuration baselines, and system procedures. Collaborate with cybersecurity, engineering, and operations teams to ensure system integrity and mission readiness. Provide mentorship and technical guidance to junior administrators and support staff. Required Qualifications Active Top Secret clearance. 6-10+ years of experience in system administration supporting DoD or similarly regulated environments. Proficiency with Linux (RHEL preferred) and Windows Server administration. Experience working in both classified and unclassified environments. Strong understanding of RMF, STIGs, and DoD security standards. Hands-on experience managing AWS cloud environments. Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP). Active Security+ certification (required under DoD 8570 IAT II guidelines).

About you: The ideal candidate will have a minimum of 3+ years of Network Operations Center or comparable technology experience, preferably with a Bachelor's or Master's degree in a related field. Vendor certifications and/or experience may be considered as an alternative to the degrees. This position is on-site at our Ashburn, Virginia location and cannot be done remotely. The successful candidate will also have: Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc. Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer/ networking devices A solid understanding of the OSI or TCP/IP model A good understanding of, and experience with, most of the following network technologies: 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP. Knowledge of MPLS, LDP, and VRFs strongly desired Excellent cross-team collaboration, technical skills, and clear communications are required Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc. Good knowledge on SolarWinds tools NCM and NPM is a plus Flexibility to work on 24*7 environment The primary roles and responsibilities you'll have in this position: Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization. Undertake data network fault investigations in network environments using information from multiple sources. Secure network systems by establishing and enforcing policies, defining and monitoring access To handle activation/installation/upgrade calls Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation. Coordinate with vendors and update customer regarding network maintenances. Speak to customers via email and phone for requirements capture/update. Properly update notes to customer within given timeline. Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies. Coordinate with vendor Service Managers proactively to maintain the network stability. The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks. Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s). To prepare reports daily / monthly / quarterly and otherwise as required. Monitor video circuits on Nimbra Vision monitoring tool.

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile

This is a contract, onsite opportunity for a Data Center Optical Engineer supporting large-scale, hyperscale data center environments across multiple U.S. locations including Atlanta, Chicago, Denver, San Jose, Los Angeles, Dallas/Ft. Worth, and Reston, VA. This role focuses on optical networking, racking and stacking, cabling, break-fix, and remote hands support within mission-critical data center facilities. The position requires hands-on technical expertise and the ability to support 24/7 operations when needed. The #1 highlight of this opportunity is the hands-on exposure to enterprise and hyperscale data center infrastructure, working directly with optical, IP, and transport technologies. This role is ideal for a motivated engineer who enjoys being in the field, solving complex problems, and delivering exceptional customer service. You'll gain experience across multiple data center disciplines-from optical testing and troubleshooting to hardware replacement and power management-while working in a fast-paced environment that values safety, precision, and technical excellence. Contract Duration: 6 - 12 Months (Potential for Extension) Required Skills & Experience · 3-5 years of experience in data center operations or similar environments · Hands-on experience with racking, stacking, cabling, decommissioning, and break-fix · Experience with remote hands services and customer-facing support · Strong knowledge of optical, IP, and transport networks · Ability to work nights, weekends, and shift schedules as required · Experience working with AC and DC power systems · Ability to lift up to 50 lbs and work at heights or in confined spaces · U.S. Citizenship required Desired Skills & Experience · Team lead or oversight experience · Experience supporting hyperscale data center environments · Familiarity with structured cabling standards and best practices · Experience working with third-party vendors onsite What You Will Be Doing You will support daily data center operations by installing, maintaining, troubleshooting, and decommissioning network and IT equipment. This includes optical testing, break-fix support, hardware replacement, power management, and providing oversight of third-party activities while ensuring all work meets safety and quality standards. Tech Breakdown · 30% Optical Testing & Troubleshooting (OTDR, Power Meter, BERT, RFC2544, Y.1564) · 25% Cabling (Fiber & Ethernet) · 20% Racking, Stacking & Hardware Installation · 15% Break-Fix & Remote Hands Support · 10% Documentation, Audits & Reporting Daily Responsibilities · 70% Hands-On Technical Work · 15% Customer & Cross-Team Collaboration · 10% Documentation & Site Audits · 5% Oversight of Third-Party Onsite Activities Physical & Work Environment Requirements · Ability to lift and move equipment up to 50 lbs · Comfortable working in overhead racks, confined spaces, and at heights · Ability to work in varying environmental conditions Training & Certification Requirements · OSHA 10 or OSHA 30 · CPR / First Aid · PPE and ergonomics training · Ongoing refresher training as required Additional Information · Must be in-market and able to meet on-site SLAs (4-hour response, 30 minutes early arrival) · Supplier responsible for required tools, laptop, smartphone, and timekeeping · Onsite support includes travel between worksites during the workday as required

• Developing software according to software development lifecycles (SDLCs), including DevOps, Agile, Lean, or Iterative. • Designing, deploying, and migrating secure and maintainable systems for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) environments. • Become part of a team responsible for building a cloud business platform within the Federal Reserve Board • Partner with the cloud platform team and development team to build, manage, and enable the underlying cloud infrastructure and platforms in support of the business application development project. Qualifications: • 10 years of experience in the field of technology including application development, 5 of which focused on supporting cloud technologies. • Proficient in at least one high-level programming language such as Python, PowerShell, or Infrastructure as Code (AWS CloudFormation, AWS CDK, Terraform, etc.). • Python 3.x data engineering with pandas, Databricks, or SPARK preferred. • DevOps, CI/CD pipelines and automation, containers, and related best practices for cloud deployment. • Experience with GitLab or Azure DevOps preferred. • Experience with containerization as a strategy for cloud-enabling legacy applications such as Docker and Kubernetes (AWS EKS, ECS, or Fargate preferred) Include with resume submissions: • Resume including work experience for last ten (10) years.

This position requires an active TS/SCI security clearance in order to be considered; clearance sponsorship is not available. As a Systems Engineer, you'll collaborate with other engineers to define system requirements, architecture, and design, with the goal to make an impact across the federal government. In supporting the program, you will be required to work 5 days/ per week onsite in the client's Washington, DC location. What you'll do: Collaborate with other engineers to define system requirements, architecture, and design Collaborate closely with key stakeholder partners and IT team to evaluate customer requests for new systems, applications, product standards, and services. Work on the core platform to create and optimize all functions needed to establish a strong platform infrastructure. Perform risk assessments and develop mitigation strategies and ensure compliance with industry standards and regulations. Analyze and validate system designs against requirements and specifications. What you'll need to succeed: 8-10 years of experience as a Systems Engineer provisioning, installing, and supporting on-premise mission critical systems Experience maintaining and managing a on-premise VMWare infrastructure In-depth experience with Infrastructure as Code (IaC), containerization, Kubernetes, Ubuntu, and CI/CD Automation Experience working in a DevSecOps environment Ability to work well on a team as well as individually Ability to think out of the box to help with troubleshooting issues and providing innovative solutions that fit customers' needs Ability to establish and maintain a high level of client trust and confidence with your skills A Bachelor's Degree Active TS//SCI clearance What will make you stand out: Experience with system monitoring tools such as SolarWinds, Grafana, and Prometheus Expertise with container orchestration tools (Rancher, OpenShift, etc.) Experience hardening and securing containers Previous experience with commercial cloud (e.g., AWS, Azure) Passion for learning new development concepts, methodologies, and technologies Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. Not ready to apply now? Sign up to join our newsletter here. "EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company's Affirmative Action Plan. This plan is available for inspection upon request by emailing *******************."

Hybrid - remote allowed, but should live in driving proximity to Springfield, VA Travel: up to 25 percent mostly to Chicago and Atlanta** Direct Hire with Benefits In this role you will guide the security direction for a hybrid environment that spans on premises systems and cloud platforms including Microsoft Dynamics Microsoft 365 Azure directory and the Microsoft security ecosystem. You will also work hands on with firewalls support multi-site network uptime document standards train users and collaborate closely with software and security vendors. This position requires someone who enjoys being the subject matter expert who can see the big picture while also building and improving day to day systems. What you will do Lead security operations including assessment mitigation and incident response Support and maintain the network across multiple facilities with a focus on reliability and resilience Plan and implement architecture improvements for both on premises and cloud based environments Work with business and software vendors to evaluate tools resolve issues and drive enhancements Develop and maintain documentation playbooks and standards for network and security operations Provide user training on security best practices and new technologies Drive continuous improvement by exploring and recommending modern solutions What we are looking for Five or more years of hands on experience in security engineering or network security Experience supporting hybrid environments on premises and cloud Strong familiarity with Microsoft based ecosystems including Dynamics M365 Azure directory Sentinel Defender P2 and E5 Background working with firewalls pfsense or similar Ability to design troubleshoot and document network architectures Experience responding to security events and closing security gaps Comfort interacting with external vendors and internal teams Clear communication skills solid documentation habits and a growth mindset Candidates must be based in Virginia and open to regional travel up to 25 percent If you enjoy being the trusted expert for both networking and security and want the freedom to influence modern solutions this role offers the autonomy and impact you are looking for.

Hybrid - Alexandria, VA Active or Eligible U.S. Security Clearance Required About the Role We're looking for an AI Systems Engineer to support Public Sector initiatives by building secure, distributed, and high-performance AI systems. You'll turn research models into production-ready solutions that run across cloud, edge, and constrained environments-optimizing everything from model performance to low-level GPU acceleration. What You'll Do Convert prototype models into scalable, robust AI systems. Optimize models using PyTorch, TensorFlow, or Hugging Face. Apply quantization, pruning, distillation, and hardware acceleration. Build LoRA/PEFT workflows and on-device inference pipelines. Develop RAG systems integrated with vector databases (FAISS, Milvus, Pinecone). Support multimodal (text/vision/audio) model deployments. Generate synthetic data using GANs or diffusion models. Write performance-critical code in C/C++/Rust with GPU optimization. Engineer for distributed, edge, and offline environments. Collaborate with Infrastructure, MLOps, and Security teams. What You Bring Active or eligible U.S. security clearance. 5+ years in applied AI, ML engineering, or AI systems development. Strong experience with major ML frameworks and cloud/edge deployment. Expertise in model compression, GPU computing, and CUDA. Experience with RAG pipelines, vector databases, multimodal systems, and synthetic data. Strong C/C++/Rust and systems-level programming skills. Solid algorithmic and distributed-systems problem-solving ability. Preferred Experience with edge AI, federated learning, or offline inference. Familiarity with distributed training (DeepSpeed, Ray). Knowledge of public-sector AI governance and compliant architectures. Strong communication and documentation skills.

Our client is a highly respected Managed Service Provider (MSP) known for empowering IT professionals to excel. With a strong foundation in modern technology and a proactive, solutions-driven approach, they foster an environment where motivated individuals can thrive. The company deeply values its team and invests in ongoing professional growth and development. Role Overview They are seeking a Systems Engineer who will play a key role in building and maintaining high-performance network systems for a diverse client base. In this role, you'll design and implement innovative technical solutions while providing expert support and maintenance. You'll be an essential contributor to ensuring reliable, seamless technology operations-all within a well-established framework of proven best practices. Key Responsibilities: Plan and support client network and computing infrastructure. Perform administration of servers and virtual server clusters. Install, configure, and maintain network hardware, systems, services, equipment, and devices. Monitor and apply performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security. Maintain user account, permission, email, and threat management methodologies. Manage system back-up and restore protocols. Document network problems and resolutions for future reference. Create and maintain documentation for all aspects of hardware, networks, and systems including key standards and processes. Travel to and from client work sites as needed with personal vehicle. Work on-call after hours support rotation as needed. Be available after hours/weekends for project work as needed. Monitor queue and cover support extension and remote tickets as needed. Qualifications: Bachelor's Degree in Computer Science or Information Technology preferred. Minimum 3-5 years of network administration, design, and execution experience. Minimum 1-2 years of IT management-related experience. 1-2 years of prior experience and the demonstrated ability to be successful in a client-focused environment. Experience with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall. Experience in network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VPN, Terminal Services, VolP, and QoS. Web development knowledge. Experience with Azure and AWS. Experience in VMWare virtualization and Active Directory. Understanding of in-house systems architecture and cloud-based architectures required. Excellent communication skills with the ability to write reports, business correspondence, and procedure manuals, as well as providing clear communications via email and in person to clients and business associates. Strong project management skills. Ability to problem-solve and troubleshoot. Thrives in a fast-paced, entrepreneurial setting and excels when working both independently and as part of a team. Ability to accurately track timekeeping. If you are interested in joining an organization that offers growth, challenge and an opportunity to work in a variety of industries, please send your resume for immediate consideration.

SpaceNav is seeking a talented Systems Engineer to join our team. This full-time position will be based on-site at the NOAA Satellite Operations Facility located in Suitland, MD, and will support NOAA's Office of Space Commerce (OSC) in developing the Traffic Coordination System for Space (TraCSS). As a TraCSS Systems Engineer, you will be responsible for defining and managing TraCSS system requirements, anticipating future needs for the TraCSS system, and assessing SSA software vendors. A strong foundation in mathematics and engineering is required, along with a deep understanding of the mathematical principles underpinning key astrodynamics and SSA concepts - such as orbit determination, covariance realism, maneuver planning, and conjunction assessment. Responsibilities Manage the set of TraCSS system and software requirements Develop operational user scenarios and test cases that will be used in product validation and operational acceptance testing. Work with the Office of Space Commerce staff to evaluate, test, and onboard third-party SSA data products and services. Coordinate with DoD personnel, satellite operators, and other mission stakeholders in support of the SSA mission. Participate in technical discussions between government agencies and industry. Qualifications US citizenship required. Bachelor's degree in aerospace engineering, physics, mathematics, or related field. 2+ years of relevant work experience in satellite operations. Familiarity with cloud computing technologies. Experience with software development lifecycle and agile methodologies. The salary range for this role is $100,000 - $120,000 per year.