Network administrator jobs in Bloomington, IL

Cullerton Group has a new opportunity for a Systems Administrator 2. The work will be done onsite full-time in East Peoria, IL, with regular travel to the Mossville, IL office as needed. This is a long-term 12-month position that can lead to permanent employment with our client. Compensation is up to $38/hr + full benefits (vision, dental, health insurance, 401k, and holiday pay). Job Summary Cullerton Group is seeking a detail-oriented and tech-savvy Systems Administrator to serve as the first line of support for hardware, software, networking, and shop-floor computing systems. This role provides hands-on troubleshooting, network support, system maintenance, and user assistance across multiple facilities. The administrator will perform updates, manage backups, support cybersecurity initiatives, and ensure users remain productive and connected. This position is ideal for someone who excels in fast-paced onsite environments, enjoys solving technical problems, and values strong collaboration with engineering, manufacturing, and IT teams. Key Responsibilities • Provide Level 1 LAN/WLAN network support, machine control support, and digital display support • Install, deploy, maintain, and administer desktops, laptops, printers, scanners, and related systems • Diagnose and resolve hardware, software, and network issues; replace defective components as needed • Perform data backups, Windows security patching, antivirus updates, and disaster recovery operations • Administer firewall access and support server-related activities • Identify security risks and partner with cybersecurity teams to address vulnerabilities • Track and manage incidents using internal ticketing systems • Maintain SLAs through timely issue resolution and accurate documentation • Create/update knowledge base articles and user-support materials • Communicate technical information clearly to end users • Coordinate with vendors and service technicians as required Required Qualifications • 2-4 years of IT support or systems administration experience • Associate's or Bachelor's degree preferred but not required • 3-5 years of network experience, including basic troubleshooting, pinging devices, and cable checks • Strong customer service, communication, and problem-solving skills • Ability to work independently, manage time effectively, and collaborate with teams • Ability to identify, interpret, and evaluate system and network requirements • Basic hardware/software knowledge and strong troubleshooting capability Preferred Qualifications • Experience supporting shop-floor or manufacturing environments • Experience writing user documentation or support procedures • Familiarity with cybersecurity concepts and risk mitigation • Ability to quickly learn internal systems and tools Why This Role? This position offers the opportunity to support critical onsite operations and partner closely with engineering, manufacturing, and IT teams. You will gain hands-on experience across networking, systems support, cybersecurity coordination, and user interaction while contributing to a fast-moving technical environment. Cullerton Group provides a professional setting with strong growth potential, cross-functional collaboration, and meaningful work that keeps essential operations running efficiently.

One of Swoon's top clients in the Machinery Manufacturing space is looking for a Systems Administrator to join their team, for a 12 month contract out of East Peoria, IL! Duration - 12 months to start Rate - $33/hour W2 The onsite support individual is a detail-oriented, tech-savvy professional who thrives on troubleshooting and delivering exceptional support DAY TO DAY Provide shop floor Level 1 LAN and WLAN network support, machine control support and digital display support Maintain and administer computer networks and related computing environments Perform data backups, Windows patching and disaster recovery operations Perform firewall access administration Provide server support Perform security risk mitigation Work closely with Manufacturing and Facilities engineering staff Collaborate with team members Partnering with Segment CISO on Cybersecurity concerns and vulnerabilities REQUIRED SKILLS 3-5 years of network experience required (demonstrated experience of basic network skills, ping machines, checking network cables). Good verbal and written communication skills, problem solving skills, customer service and interpersonal skills are required. Basic ability to identify, interpret and evaluate system and network requirements

Diversified Services Network, Inc. (DSN) is seeking a full-time Systems Administrator to join our team in our East Peoria, IL location! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! In this role, you'll be the first line of defense for hardware and software issues, ensuring users stay productive and connected. The onsite support individual is a detail-oriented, tech-savvy professional who thrives on troubleshooting and delivering exceptional support for the Component Business Unit located in East Peoria, IL and Mossville, IL. You will be based in East Peoria, IL and travel to Mossville, IL as needed. JOB RESPONSIBILITIES: Provide shop floor Level 1 LAN and WLAN network support, machine control support and digital display support. Maintain and administer computer networks and related computing environments. Perform data backups, Windows patching and disaster recovery operations. Perform firewall access administration. Provide server support. Perform security risk mitigation. Work closely with Manufacturing and Facilities engineering staff. Collaborate with team members. Partnering with Segment CISO on Cybersecurity concerns and vulnerabilities. Technical Support & Troubleshooting Analyze and resolve user incidents and service requests. Install, deploy, maintain, and administer computer networks and related computer environments including application software, desktops, laptops, printers, scanners, and other peripherals. Provide support via phone, chat, or in-person-whatever the situation calls for. Perform system updates, including Microsoft security patches and antivirus definitions. Diagnose, troubleshooting, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform data backups and disaster recovery operations. Partner with Segment CISO on Cybersecurity concerns and vulnerabilities. Incident Management & Documentation Track and manage tickets using internal or client ticketing systems. Maintain service level agreements (SLAs) through timely and effective resolution. Create and update knowledge base articles and user documentation. Write clear procedures and instructional materials to support self-service. Collaboration & Communication Coordinate with third-party vendors and service technicians. Meet with users to understand and resolve recurring issues. Communicate technical solutions in a user-friendly manner. EDUCATION & EXPERIENCE REQUIRED: 2-4 years' experience required Associates or Bachelor's degree preferred but not required. REQUIRED SKILLS: 3-5 years of network experience required (demonstrated experience of basic network skills, ping machines, and checking network cables). Good verbal and written communication skills, problem solving skills, customer service and interpersonal skills are required. Ability to work independently and collaboratively while managing one's time. Ability to identify, interpret and evaluate system and network requirements. Strong ability to troubleshoot and make system changes as needed to resolve issues is a must. Basic knowledge of computer hardware and software. Excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills. BENEFITS: 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! ****************************

Job Title: Junior Systems Administrator (Full-Time, Exempt) Department: Information Technology (IT) Reports to: County IT Manager Functions as a member of the County IT team, providing comprehensive technical support for end-user devices and phones, and preliminary support for servers and networking, functioning in a tier-2 capacity. Responsible for client support activities including but not limited to support of desktop computer hardware, operating systems and applications, support of mobile devices, printers, scanners, relevant A/V equipment and other devices. The ideal candidate will be one who prefers working in a team environment and has strong technical and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Include but not limited to the following as other duties may be assigned. * Use strong communication skills, both verbal and written, to deliver superb customer service by responding to requests in person, on the phone, or electronically, in a timely, polite, and professional manner. * Use analytical skills to identify, troubleshoot, and resolve technical issues with supported systems and infrastructure. * Install, configure, and maintain Windows-based computer systems. * Support and maintain various desktop-based applications/programs. * Support and maintain office and mobile phones. * Support and manage network printers and other hardware peripherals. * Perform routine maintenance and upgrades. * Provide preliminary support for servers, and networking, escalating advanced issues when required. * Participate in the identification, evaluation, procurement, and implementation of new technology systems and services. * Utilize help desk system to provide optimized incident management and maintain accurate documentation of all supported activities. * Provide training and support to end-users as needed. * Work with senior County IT team members and/or vendors to resolve advanced/complex technical issues. * Maintain technical knowledgebase documentation for both IT staff and end-users. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE * Three years of experience providing IT support in an enterprise environment required. * Collegiate degree in a technical or IT related field, highly preferred. CERTIFICATES, LICENSES, REGISTRATIONS While not required, IT certifications are desired. COMPUTER SKILLS To perform this job successfully, an individual should: * be able to fully support (installation/configuration/troubleshooting) PC hardware, operating systems, and software. * Have a working knowledge of Microsoft Server OS. * Familiarity with networking protocols and equipment. * Understanding of IT security and fundamental security principles. REASONING ABILITY * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. LANGUAGE SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. SUPERVISORY RESPONSIBILITIES This job has no direct supervisory responsibilities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk; or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is moderate. COMPENSATION * Pay Range: $26.19 - $39.29 per hour, depending on qualifications. * The County offers a competitive benefits package, which is outlined at https:/**************************** including membership in the Illinois Municipal Retirement Fund (IMRF), optional 457 deferred compensation plans, and a comprehensive health insurance plan. HOW TO APPLY * Apply on the Champaign County website. * Applications received by November 20, 2025 will receive priority consideration. EEO / AA / ADA

Alabama A&M University seeks a highly motivated, creative, dynamic, and collaborative individual to fill the position of Systems and Security Administrator reporting directly to the Chief Information Security Officer. This position is responsible for the installation, configuration, maintenance, and security of all IT systems and networks within an organization. This role involves monitoring and managing both hardware and software systems to ensure maximum uptime, optimal performance, and protection from internal and external security threats. The administrator also designs, implements, and enforces security protocols and policies to safeguard sensitive information and ensure compliance with industry regulations.Duties and Responsibilities: * Defines and updates security groups and security classes. * Creates user accounts and assign users to groups in Banner and associated systems. * Tests security group membership. * Analyzes and audits security policies and procedures. * Ensures delivery of high-quality service to end-users. Troubleshoots bugs to identify and fix root causes. * Performs a periodical review of the security log table for security breaches. * Configure and manage firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and other security tools to safeguard the network. * Assist with endpoint device security (laptops, desktops, mobile devices) are protected with antivirus, endpoint detection and response (EDR) software, and encryption. * Regularly monitor network traffic, logs, and system activity for unusual behavior or signs of security breaches. * Manage access of sign-on (SSO), and other access control mechanisms to ensure only authorized users access sensitive data. * Perform routine vulnerability assessments and patch management to address security weaknesses across systems and applications. * Develop and implement incident response plans for managing security breaches or cyberattacks, including root cause analysis and remediation. * Ensure compliance with industry regulations (e.g., GDPR, HIPAA, PCI-DSS, CMMC) by maintaining secure configurations and performing regular audits. * Provide regular reports on system performance, security status, and incidents to management. * Assist with IT policy review and development. * Proficient in operating systems (Linux, Windows Server, mac OS, FreeBSD, Debian). * Strong knowledge of networking protocols (TCP/IP, DNS, HTTP/S, DHCP, etc.). * Familiarity with security tools such as firewalls, antivirus software, IDS/IPS, SIEM systems. * Scripting skills in PowerShell, Bash, or Python for automation * Typically, full-time, but may require weekends, after-hours work during emergencies, system upgrades, or maintenance windows. * Other duties assigned. Minimum Qualifications: * Bachelor's Degree in Computer Science, equivalent work experience or IT related field and or equivalent work experience or related certificates. * 3-5 years of experience in system administration and IT security. * Experience with both on-premises and cloud-based infrastructure (e.g., AWS, Azure). Preferred Certifications: * CompTIA Security+ (or similar security certification). * Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH) is a plus. * Microsoft Certified: Windows Server or similar systems certifications. * Cisco Certified Network Associate (CCNA) or other networking certifications are desirable. Knowledge, Skills, and Abilities: * Ability to work under pressure on multiple projects with minimal supervision and within multiple time constraints. * Strong interpersonal and communication skill, both oral and written; proven experience in conflict resolution and collaborative problem solving. * Ability to work in a fast-paced environment with multiple competing priorities. * Ability to establish and maintain collaborative and harmonious working relationships with a variety of students, faculty, staff, and stakeholders. * Commitment to a working environment that values a diverse academic experience, inclusive of students, faculty, and staff of various cultural, socioeconomic, and educational backgrounds. * Ability to work with, articulate the needs and possess strong interpersonal skills to build exceptional rapport with university stakeholders including unit staff, subject matter experts, technical staff, administrators, faculty and students.

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors. Job Description Title: SOA Infrastructure Dev / Admin Location: Peoria IL Should be able to start immediately Type of employment - TP or FT Need Resumes ASAP!! Overall 10 years of experience in Enterprise Application Servers, Web Servers, Application Deployments and Scripting. Minimum 8 years experience in Environment Installations, Administration, Deployments and Scripting in Java Application Servers, SOA Platforms and HTTP/Web servers. Minimum 5 years experience in IBM Specific Environment Installations, Administration, Deployments and Scripting in IBM SOA, BPM and WebSphere application server environments. Minimum 4 years of experience in scripting using Apache Ant, Apache Maven and Unix/Linux Shell. Minimum 2 years of experience administering and deploying solutions in a VMWare based virtual server environment. Minimum 2 years of experience working with Reverse proxy and load balancers configurations and working with Network and Firewall admin teams. Good hands-on experience (at least 4 years) in the Unix/Linux environment and Server configurations and Tuning Additional Information

Job Description IT SYSTEMS ADMINISTRATOR Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Data Center Network Engineer, you will contribute to the success of Caterpillar's state-of-the-art data center network architecture and network solutions. In this role, you will be part of a team responsible for the complete lifecycle of the Data Center Network. This includes planning, creating design solutions, deploying, and monitoring to ensure the Data Center Network operates at maximum reliability, scalability, and efficiency. What You Will Do: Design, document, deploy, and manage Data Center Network solutions through all phases of lifecycle management for Cisco ACI & Nexus equipment and Radware Load Balancers deployed at enterprise hosting locations and local facilities. Support infrastructure and deployment projects across multiple regions and locations. Partner with hardware, software, and vendor teams on the development of data center solutions. Provide project participation, advice, and counsel to IT personnel, management, and project teams on various aspects of enterprise Data Center Network hardware and software. Establish and implement global security and operational best practices and adhere to IT Controls. Adhere to IT Service Management processes, instruction, and procedural documentation. Work with application support teams/customer/operations management to develop plans to minimize the technical and/or business impact of network environment changes. Participate in an on-call rotation to support the global datacenter network infrastructure 24x7. Monitor, troubleshoot and resolve complex problems within the enterprise Data Center networks. What You Have: Problem Solving: Extensive knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on Data Center and Networking Hardware Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of data center and networking projects. System Testing: Knowledge of network, system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications. Top Candidates Will Also Have: Bachelor's degree in Computer Science, Computer Engineering, or related field. Three to six years of experience designing, deploying, and operating large-scale networks. Cisco Certified Network Associate (CCNA) or equivalent. Strong communication, teamwork, analytical, interpersonal, and customer service skills Ability to communicate service interruptions is critical; management and impacted customer base must be aware of the situation and anticipated recovery time. Experience working on multiple projects simultaneously and delivering against deadlines in a complex global environment. Hands-on experience with the following: Cisco Nexus Network Switches and NX-OS Cisco Application Centric Infrastructure (ACI) Application Delivery Controller (Network Load Balancer) Radware Alteon Additional Info: The ideal location for this role is East Peoria-IL, Nashville-TN, Irving-TX This position may require 10% travel. About Caterpillar - Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $95,640.00 - $155,400.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 8, 2025 - December 21, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, has an exciting opportunity for a Systems Administrator. The company is looking for an energetic, motivated individual with strong interpersonal and communications skills to work on a wide variety of issues while maintaining server infrastructure. The ideal candidate thrives in a fast-paced environment and takes pride in their work and achievements. This position will offer a hybrid schedule, with a minimum of three days onsite required per week. Additionally, a clear employment verification and background check will be required for this role. Responsibilities * Managing day-to-day tasks, including the documentation of projects * Maintaining, patching, troubleshooting and administrating production Linux/Mac/Windows-based servers running a variety of different software applications * Implementing new technologies to help streamline internal operations * Willingness to work a flexible schedule as necessary, including being on call and after hours Qualifications * Working knowledge of Linux operating systems with a focus on RHEL-based distributions, such as Rocky Linux, AlmaLinux, Fedora, CentOS Stream, etc. * Strong understanding of networking concepts, technologies and principles * Familiarity with various scripting languages, such as Bash, Python, PowerShell, Perl, etc. * Strong understanding of virtual machine environments and hypervisors * Working knowledge of services that provide identity management and configuration management, such as Puppet, Ansible, Active Directory and LDAP * Proficiency in version control systems such as Git, Bitbucket and CVS * Excellent problem-solving, critical thinking and documentation skills * Ability to work well both independently and in a team environment Preferred qualifications * Three to five years of experience in Systems Administration * Demonstrable ability to build production-focused services * Familiarity with containerization (e.g. Kubernetes, Docker/Podman) * Awareness of concepts such as NAS, OOBM, MFA, VPN, etc. * Familiarity with enterprise hardware and data center environments * Enthusiasm for experimenting with unique projects (e.g. homelab, Raspberry Pi, ESXi, Proxmox, etc.) Location: On-site in Champaign, Illinois, USA; a hybrid work schedule is available after an initial on-site training period Job type: Full time (40 hours per week)/Permanent Reporting to: Manager of Systems Administration Salary (for eligible candidates residing in the United States): For candidates based in the United States, the salary for this position is expected to be between $55,000 and $75,000 per year. Benefits (for eligible candidates residing in the United States): Medical, vision and dental insurance with partial employer contributions; a life insurance policy; an employee assistance program; a generous PTO policy based on years of service; 12 paid holidays per calendar year; a 401(k) plan with employer matching; short-term disability; long-term disability; tuition reimbursement/professional development assistance; etc. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Wolfram is an equal opportunity employer and values diversity at its company. Women, people of color, members of the LGBTQ community, individuals with disabilities and veterans are strongly encouraged to apply. Wolfram is dedicated to building diverse teams and an inclusive company culture. For this reason, we are asking candidates based in the United States to voluntarily self-identify through a few demographic questions. You will be prompted to answer these questions on the next page after submitting your application. Our purpose in collecting this information is to help us assess our outreach efforts and diversity representation goals. Your responses will not be linked to your application, and neither recruiters nor hiring managers can see this information at an individual level. Your responses will not play any role in our hiring decision. Your decision to participate or not participate in this survey will have no impact on your candidacy at Wolfram.

Job Description 🌟 Join DYOPATH as a Desktop Support Analyst I 🌟 Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is on the lookout for a Desktop Support Analyst I who thrives on team spirit, relentless curiosity, and a genuine care for delivering exceptional support. Why You'll Love Working Here Purpose with Passion - Join a company whose L.O.V.E. philosophy-Living Our Values Every Day-transforms everyday work into meaningful impact. Grow & Thrive - From certifications to career paths, DYOPATH invests in your ongoing development. Award-Winning Culture - Known for outstanding IT service, we bring the same dedication internally: toward each other. Fun & Respectful Teamwork - Collaborative, upbeat environments where achievements are celebrated! Awesome Benefits 🎉 🏥 Medical, Dental & Vision Coverage 💡 Life Insurance 💼 401(k) with company match 🌴 Plus "You Pick a Day" paid holiday 🍼 FSA & HSA options 🐾 Pet Insurance (because pets are family!) …and much more! 👉 Full benefits overview at dyopath.com/careers Role Overview 📍 Location: On Site - Morton, IL 🕒 Schedule: 7:30 AM - 4:30 PM CST, Monday-Friday 💰 Pay Rate: $20/hour Your Mission as a Desktop Support Analyst I As a Desktop Support Analyst I, you will: Provide technical support for desktops, laptops, printers, scanners, and peripherals. Troubleshoot hardware and software issues via phone, chat, or in person. Install, deploy, and maintain company systems and applications. Track and resolve incidents using internal ticketing systems while meeting SLAs. Perform updates: Microsoft security patches, antivirus signatures, and other software updates. Document processes and create knowledge base articles for self-service. Act as a liaison with third-party vendors and technicians. Order parts for hardware maintenance and repairs. Engage in special projects and continuous improvement initiatives. What You Bring to the Team Education & Certifications Bachelor's degree in computer science, IT, or related field OR 4 years of equivalent experience. A+ Certification required. Experience & Skills Intermediate knowledge of hardware and software troubleshooting. Familiarity with Microsoft O365 Suite and SharePoint. Strong written and oral communication skills. Detail-oriented, customer service focused, and able to prioritize tasks effectively. Ability to work collaboratively in a team environment. Other Requirements Valid driver's license and acceptable driving record. Background check required prior to hire. Why This Role Rocks As a Desktop Support Analyst I, you won't just fix problems-you'll be the backbone of our IT support, ensuring smooth operations and empowering users to succeed. You'll work with passionate people, learn new skills, and help shape the future of tech services at DYOPATH. Ready to Elevate IT Experiences? If you're excited to make a real difference and love the challenge of solving technical puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Desktop Support Analyst I 🚀 Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at **************** The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Description The Network Operations Center Technician will rely on excellent customer service, problem-solving, and communication skills to provide support to resolve most day-to-day technical issues. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and a keen interest in helping both internal and external customers by resolving their service needs. Duties/Responsibilities: Provide monitoring and support of complex network environments, applications servers, and voice & data services using a combination of monitoring tools to ensure availability. Monitor, triage, and log incidents using applicable ticketing systems. Troubleshoot and resolve customer incidents in a timely and efficient manner through the utilization of various networking analysis tools. Document and escalate, as appropriate, all relevant incidents to management based on complexity or time constraints. Assume the designated responsibility that is assigned during an incident or network event. Provide a high level of customer service through developing excellent customer relationships. Act as an escalation point for other departments and provide mentoring, training, and coaching. Required Skills/Abilities: Working knowledge of LAN, WAN, and circuit diagnostic equipment and tools Understanding of OSI model and layers Knowledge of high speed data, VOIP and IP video protocols and experience with associated network monitoring Education/Experience: Bachelor's degree in current technical discipline or 4 or more years of hands-on experience in Information Technology or Network Operations is encouraged. Excellent communication skills Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements: Must be able to sit at a desk for extended periods, working at a computer up to 10 hours per day. Ability to communicate orally and in writing. Must be available to work weekends, overnights and holidays to fulfill scheduling Ability to physically operate personal computers, copy machines, telephones, and other common office machines and equipment. Equal Opportunity: i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off immediately available upon hire Vision insurance Hybrid Schedule

Job DescriptionSalary: Infrastructure Engineer At Smartz Inc, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We are seeking a results-oriented database engineer to help optimize the performance of our organization's databases. You will be enhancing our data storage capacity, writing new support programs and scripts, and troubleshooting database code. To ensure success as an infrastructure engineer, you should exhibit knowledge of best practices in database management and experience in a similar role. A top-notch infrastructure engineer will be someone who has experience in private cloud platforms. About Us Smartz was founded in June of 2021 by Dr. Kevin Wan who has been a successful entrepreneur in the smart home industry for more than 10 years. Our team at Smartz wants to disrupt the PropTech Industry by providing advanced AI software that is compatible with industry leading smart home devices and will provide property owners and tenants with an all-in-one solution to all of their property management needs. Our team uses the latest mobile technologies for all features of Smartz apps, which include live video streaming/recording, motion/sound alerts, AI powered object detection, video access sharing functions, etc. We always strive to develop innovative features to create secure and smart device management experiences for our users and business partners. Job Type Full-time (Champaign, IL) Job Responsibilities Maintaining and enhancing the performance of existing private cloud infrastructure, including databases. Assisting development teams in designing new systems to provide high availability services. Monitoring databases and related systems to ensure optimized performance. Reviewing database and user reports, as well as system information. Performing debugging procedures on database scripts and programs, as well as resolving conflicts. Adhering to best practices in securely storing, backing up, and archiving data. Documenting processes related to database design, configuration, and performance. Keeping abreast of developments and best practices in database engineering. Technical Skills Requirements A minimum of 3 years experience in Bash/Dash In-depth knowledge of set up and config: nginx, mysql/mariadb , elastic search, docker, kubernetes, kafka / message service, mongodb /cassandra, linux Have programming experience in Java or C++ Sound knowledge of best practices in database engineering and data security. Experience & Qualifications Bachelor's Degree in information systems, information technology, computer science, or similar. Experience in building enterprise applications on public/private cloud Strong organizational and project management skills. Excellent verbal communication skills. Good problem-solving skills and strong attention to detail. Passion to learn new things Benefits Company paid Medical, Dental, Vision, and Life insurance Retirement and savings plan with company match Unlimited PTO Smartzs commitment of diversity and inclusion is one we strive to continuously cultivate. We aim to provide everyone regardless of identity a space where they can grow and feel seen as a person first. These are more than just words to us; they are guidelines for how we build and foster our team, our leaders, and the core culture of our company. We are also an equal opportunity employer that does not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with the law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the company's HRM system, regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

Job Title: Systems Engineer Employment Type: Full-Time Salary Range: $40,000 - $70,000 per year, based on experience and qualifications About the Role IT360, Inc. is seeking a Systems Engineer to join our growing team. This strategic, client-facing role is responsible for designing, implementing, and supporting our customers' IT environments. You will work with a variety of technologies to deliver secure, efficient, and scalable solutions tailored to client needs. Key Responsibilities Provide advanced IT support for Microsoft business applications and virtual environments (Citrix, Microsoft, VMware) Design, implement, and maintain solutions using Windows Server, Exchange, SQL, SharePoint, Office 365, Azure, and related tools Support and manage disaster recovery and business continuity solutions Maintain and troubleshoot WAN/LAN connectivity, firewalls, routers, and remote access (VPN, RDP, VDI, Citrix) Document systems and provide technical consulting, reviews, and recommendations Communicate with clients regarding project progress, planned maintenance, and service incidents Additional Duties Ensure a high standard of customer service and satisfaction Collaborate with team members and escalate complex issues as needed Gain a deep understanding of client business needs and how technology aligns with their goals Accurately track time, tasks, and expenses in the ticketing system Stay current with industry trends, tools, and certifications Qualifications Professional IT certifications preferred (e.g., Microsoft MCP, MCSA, MCSE; Citrix CCEA/CCIA; Cisco CCNA; SonicWall CSSA; VMware VCP) Strong communication, diagnostic, and troubleshooting skills Ability to manage multiple tasks and shift priorities in a fast-paced environment Proficient with IT service delivery tools and remote support systems Self-motivated with a strong attention to detail and desire to learn Compensation & Benefits Salary: $40,000 - $70,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives. Benefits (subject to eligibility and length of employment) : Health insurance allowance up to $400/month Employer-paid group life insurance policy valued at $100,000 3% employer match on retirement savings plan Aflac individual accident insurance High-speed internet reimbursement up to $40/month $40/month cellular phone allowance 8 paid holidays annually Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service Access to Safe Ride Home Program (Uber ridesharing) Apply today and become part of a team that delivers reliable IT solutions with a personal touch.

The Network Administrator reports to the Network Infrastructure Manager and will provide support with diagnosing and resolving any potential network issues. Support, maintenance and optimization of core network services, devices, and communications systems. Provide installation and support of server hardware, Microsoft server operating systems, Microsoft Active Directory, VMware, Microsoft Exchange, and a strong working knowledge of IP networks is preferred. Assist in designing, purchasing, and configuring new equipment for network expansion. Researching new products and technologies, network security/redundancy/performance. Monitor, troubleshoot, and maintain voice and data networks (LAN, WAN, wireless, and VoIP) devices such as phones, switches, and routers. Excellent customer support skills as well as the ability to work in a team environment. This is a regular, full-time, salaried, benefits-eligible position, and it is campus-based. The Network Administrator will participate in a rotating coverage schedule on university holidays, after hours and weekends. Essential Duties and Responsibilities: * Assist with the operation and maintenance of the IT environment. * Performs diagnostics of network issues, provides support for service desk staff. * updates and maintains network documentation, assigns IP addresses, saves device configurations. * Performs physical security review for network assets and makes recommendations for the layout and location of network components, equipment, cabling, and wiring * Responsible for installation, administration, and testing of network servers, operating system software, printers, AV equipment, cabling, and other related network components/equipment. * Ensure security through access controls, backups and firewalls * Assist with day to day cable pulls/cross-connects/terminations. * Perform day to day moves, adds, and changes on VoIP phone systems. * Assist with new site/new system installations. * Assist with Wi-Fi deployments, testing and hardware replacements, as well with network LAN/WAN. * Offer Tier 2 support for IT Infrastructure related services tickets as necessary. * Work with Cloud & Infrastructure Team when implementing new server technologies * Participate in appropriate in-service and workshop programs and attend any required meetings * Support and monitor data center and monitoring equipment. * Performs miscellaneous job-related duties as assigned. Minimum Position Requirements (including certifications, licenses, etc.): * Bachelor's degree or equivalent work experience. * At least 4 years of working experience within infrastructure and/or service desk or related area. * Must be able to safely lift up to 75 pounds in support of hardware installations. Knowledge, Skills and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of system security (Firewall/threat management/patch management) and data backup/recovery * Knowledge of customer service standards and procedures * Must be able to troubleshoot basic Network related problems * Ability to simultaneously coordinate and complete multiple projects * Ability to make administrative/procedural decisions and judgments * Knowledge of Enterprise Telecommunications Infrastructure including VoIP systems, Cloud-based technologies, PBX (Nortel and others) phone switches, Call Center Management, IVR systems, Call Routing and reporting software * Demonstrated working knowledge of Windows and Linux servers

Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

At Smartz Inc, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We are seeking a results-oriented database engineer to help optimize the performance of our organization's databases. You will be enhancing our data storage capacity, writing new support programs and scripts, and troubleshooting database code. To ensure success as an infrastructure engineer, you should exhibit knowledge of best practices in database management and experience in a similar role. A top-notch infrastructure engineer will be someone who has experience in private cloud platforms. About Us Smartz was founded in June of 2021 by Dr. Kevin Wan who has been a successful entrepreneur in the smart home industry for more than 10 years. Our team at Smartz wants to disrupt the PropTech Industry by providing advanced AI software that is compatible with industry leading smart home devices and will provide property owners and tenants with an all-in-one solution to all of their property management needs. Our team uses the latest mobile technologies for all features of Smartz apps, which include live video streaming/recording, motion/sound alerts, AI powered object detection, video access sharing functions, etc. We always strive to develop innovative features to create secure and smart device management experiences for our users and business partners. Job Type Full-time (Champaign, IL) Job Responsibilities Maintaining and enhancing the performance of existing private cloud infrastructure, including databases. Assisting development teams in designing new systems to provide high availability services. Monitoring databases and related systems to ensure optimized performance. Reviewing database and user reports, as well as system information. Performing debugging procedures on database scripts and programs, as well as resolving conflicts. Adhering to best practices in securely storing, backing up, and archiving data. Documenting processes related to database design, configuration, and performance. Keeping abreast of developments and best practices in database engineering. Technical Skills Requirements A minimum of 3 years' experience in Bash/Dash In-depth knowledge of set up and config: nginx, mysql/mariadb , elastic search, docker, kubernetes, kafka / message service, mongodb /cassandra, linux Have programming experience in Java or C++ Sound knowledge of best practices in database engineering and data security. Experience & Qualifications Bachelor's Degree in information systems, information technology, computer science, or similar. Experience in building enterprise applications on public/private cloud Strong organizational and project management skills. Excellent verbal communication skills. Good problem-solving skills and strong attention to detail. Passion to learn new things Benefits Company paid Medical, Dental, Vision, and Life insurance Retirement and savings plan with company match Unlimited PTO Smartz's commitment of diversity and inclusion is one we strive to continuously cultivate. We aim to provide everyone regardless of identity a space where they can grow and feel seen as a person first. These are more than just words to us; they are guidelines for how we build and foster our team, our leaders, and the core culture of our company. We are also an equal opportunity employer that does not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with the law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the company's HRM system, regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount program Flexible spending account Health insurance Health savings account Life insurance Paid time off at hire date Referral program Vision insurance

Job Title: Systems Engineer Employment Type: Full-Time Salary Range: $40,000 $70,000 per year, based on experience and qualifications About the Role IT360, Inc. is seeking a Systems Engineer to join our growing team. This strategic, client-facing role is responsible for designing, implementing, and supporting our customers' IT environments. You will work with a variety of technologies to deliver secure, efficient, and scalable solutions tailored to client needs. Key Responsibilities Provide advanced IT support for Microsoft business applications and virtual environments (Citrix, Microsoft, VMware) Design, implement, and maintain solutions using Windows Server, Exchange, SQL, SharePoint, Office 365, Azure, and related tools Support and manage disaster recovery and business continuity solutions Maintain and troubleshoot WAN/LAN connectivity, firewalls, routers, and remote access (VPN, RDP, VDI, Citrix) Document systems and provide technical consulting, reviews, and recommendations Communicate with clients regarding project progress, planned maintenance, and service incidents Additional Duties Ensure a high standard of customer service and satisfaction Collaborate with team members and escalate complex issues as needed Gain a deep understanding of client business needs and how technology aligns with their goals Accurately track time, tasks, and expenses in the ticketing system Stay current with industry trends, tools, and certifications Qualifications Professional IT certifications preferred (e.g., Microsoft MCP, MCSA, MCSE; Citrix CCEA/CCIA; Cisco CCNA; SonicWall CSSA; VMware VCP) Strong communication, diagnostic, and troubleshooting skills Ability to manage multiple tasks and shift priorities in a fast-paced environment Proficient with IT service delivery tools and remote support systems Self-motivated with a strong attention to detail and desire to learn Compensation & Benefits Salary:$40,000 $70,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives. Benefits (subject to eligibility and length of employment) : Health insurance allowance up to $400/month Employer-paid group life insurance policy valued at $100,000 3% employer match on retirement savings plan Aflac individual accident insurance High-speed internet reimbursement up to $40/month $40/month cellular phone allowance 8 paid holidays annually Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service Access to Safe Ride Home Program (Uber ridesharing) Apply today and become part of a team that delivers reliable IT solutions with a personal touch.