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Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Network technician job in San Francisco, CA
A prominent intellectual property firm in San Francisco is seeking candidates for a patent prosecution position. Applicants should have prior patent prosecution experience and a degree in a related technical field. Strong written and verbal skills, attention to detail, and a USPTO registration are required. This role offers a chance to work with cutting-edge clients across various industries. Candidates with experience in software technologies are preferred. Join a team dedicated to understanding client needs and fostering talent.
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$116k-187k yearly est. 2d ago
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Staff Machine Learning Engineer - Community Support Engineering
Airbnb, Inc. 4.6
Network technician job in San Francisco, CA
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb.
The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb.
The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.
The Difference You Will Make:
We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb.
You will build and leverage cutting edge AI technologies to transform Airbnb's customer service by delivering personalized, easy-to-use and proactive customer service experience.
Many of the initiatives you'll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.
A Typical Day:
Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
Learn and share the latest AI/ML technologies with the team.
Your Expertise:
PhD/Master's degree, preferably in CS, or equivalent experience
6/9+ years of ML engineering experience, with ownership responsibility over large-scale software systems
Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
Experience with LLM driven chatbot and Agentic AI products would be a big plus
Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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$123k-160k yearly est. 2d ago
Founding Tech Lead - Scale Systems & Architecture
Dreamhq
Network technician job in San Francisco, CA
A dynamic tech startup in San Francisco is seeking a founding engineer to lead and shape the technical direction of the company. This hands-on role involves addressing key engineering challenges, making architectural decisions, and fostering a high-performance culture. The ideal candidate has over 5 years of experience in product development and strong skills in TypeScript, React, and CI/CD. Join us to redefine architecture and construction planning with your expertise.
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$132k-181k yearly est. 1d ago
Principal Enterprise IT Engineer
1X Technologies As
Network technician job in Palo Alto, CA
Principal Enterprise IT Engineer, IT & Security
About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey.
Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs.
Responsibilities
Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms
Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles
Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations
Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks
Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments
Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function
Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth
Requirements
Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android)
Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security
Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments
Ability to lead IT architecture initiatives and partner with executive and security leadership
Experience mentoring senior IT engineers and leading high-performance teams
Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments
Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility
Benefits & Compensation
Salary Range: $180,000 - $235,000
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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$180k-235k yearly 1d ago
Head of Cloud & Hybrid Network Architecture
CMG Financial 4.8
Network technician job in Palo Alto, CA
A financial services company in Palo Alto is seeking a Manager of Network Engineering to lead the network engineering and architecture functions, ensuring secure and efficient connectivity across multiple environments. The ideal candidate has extensive experience in Microsoft Azure networking, effective leadership skills, and a strong focus on modernization and resilience in a fast-paced setting. The role involves managing a technical team and driving automation initiatives.
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$122k-165k yearly est. 2d ago
Information Technology Support Technician
The Mice Groups, Inc. 4.1
Network technician job in San Mateo, CA
As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite.
Key Responsibilities:
Respond to help desk requests via phone and ticketing systems
Troubleshoot Apple and Windows hardware/software issues
Perform routine maintenance and updates on workstations and servers
Maintain accurate documentation and customer databases
Assist users with purchasing decisions and provide excellent customer service
Create help sheets and knowledge base articles
Technical Skills Required:
Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools
Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016)
Experience with ticketing systems like Jira/Confluence and ConnectWise
Strong understanding of workstation/server hardware components
Soft Skills:
Excellent communication and interpersonal skills
Detail-oriented, self-motivated, and able to multitask in a fast-paced environment
• • Strong problem-solving abilities and customer service orientation
Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan.
We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
$48k-85k yearly est. 5d ago
IT Engineer - Onsite SF, Autonomous & Impactful
Hard Yaka
Network technician job in San Francisco, CA
A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration.
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$113k-161k yearly est. 3d ago
Autonomy Systems Engineer: Field Deployments & Debug
Pronto 4.1
Network technician job in San Francisco, CA
A pioneering tech company in San Francisco is seeking a Robotics Engineer who excels in system-level debugging and end-to-end feature delivery for autonomous trucks. The successful candidate will develop and validate autonomy features, lead technical deployments, and collaborate across various teams. Requirements include 2+ years of software development experience and strong programming skills in modern languages. A role involving occasional travel to customer sites is also included.
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$105k-155k yearly est. 3d ago
Data Center Electrical Automation Engineer
Lambda Inc. 4.2
Network technician job in San Francisco, CA
About the Role
Lambda is seeking an Electrical Automation Engineer who will help design and develop the automation layer powering Lambda's advanced data center electrical systems. This role bridges traditional electrical engineering with modern control, telemetry, and hardware design.
You'll bring your foundation in power systems analysis and protection and expand it into automation logic, PCB-level design, and emerging DCIM architecture for our next-generation AI data centers. This role operates at the leading edge of the marriage between IT and OT, and the push towards Elemental Data Centers.
What You'll Do
Power Systems Analysis (15%) - Perform load flow, short circuit, arc flash, and relay coordination studies on existing sites. Review relay database (.rdb) logic and validate system protection schemes.
Automation & Controls Development (20%) - Develop and implement automation frameworks for power capping, oversubscription, and real-time electrical control. Collaborate with software and operations teams on DCIM integration.
New Product Introduction (20%) - Support design and layout of emerging electrical systems and switchgear; integrate automation and control logic into new data center prototypes.
Delivery & Commissioning (15%) - Participate in co-location delivery reviews, site visits, one-line verification, and field striping plan validation.
Hardware Innovation (15%) - Apply PCB design, 3D printing, and embedded programming experience to prototype intelligent hardware modules supporting electrical automation and BMS interfaces.
Professional Development (15%) - Broaden your technical range through structured mentorship, expanding into advanced EE domains and next-generation electrical infrastructure.
You
Bachelor's degree in Electrical Engineering or equivalent practical experience.
4-6 years of experience in electrical engineering, including power system analysis, relay coordination, and protection logic.
Experience with SKM, ETAP, or EasyPower for electrical modeling and study execution.
Programming proficiency in Python, C, and 6502 Assembly.
Familiarity with KiCad, LTSpice, MATLAB, LabView, Fusion 360, and modern prototyping tools.
Hands‑on experience with oscilloscopes, DC supplies, logic analyzers, and LCR meters.
Strong problem‑solving and design instincts - able to translate theory into working systems.
Curiosity for automation, solid‑state power systems, and integrated data center control environments.
Completion of or progress towards a Professional Engineering certification.
Nice to Have
Familiarity with 800VDC and Solid‑State Transformer (SST) technologies.
Experience in BMS/controls integration or IoT‑based electrical telemetry.
PCB fabrication or hardware prototyping experience.
Experience with PLC Industrial Automation languages such as Ladder Logic, Function Block Diagram, Structured Text, etc. Prior work with EPCs, contractors, or consulting firms (e.g., Vertiv, Rosendin).
Understanding of UL891 vs UL1558 vs ANSI/IEEE CS37.20.7 standards/applications.
Interest in AI infrastructure design, DCIM development, or energy automation.
Salary Range Information
The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
About Lambda
Founded in 2012, ~400 employees (2025) and growing fast
We offer generous cash & equity compensation
Our investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In‑Q‑Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove.
We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability
Research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
Health, dental, and vision coverage for you and your dependents
Wellness and commuter stipends for select roles
401k Plan with 2% company match (USA employees)
Flexible paid time off plan that we all actually use
A Final Note:
You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.
Equal Opportunity Employer
Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
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$108k-161k yearly est. 1d ago
WMS Support Engineer
Synstack Technologies
Network technician job in San Ramon, CA
This is Hemanth from Synstack, please share resume for below role
WMS Support Engineer
San Ramon, CA OR Beverly Hills LA
Contract
Key Skills:
Minimum 8+ years of hands-on experience supporting Warehouse Management Systems, including at least 3 years as an L3 / SME in a production environment.
Direct experience supporting any WMS in a multisite distribution network.
Strong ability to analyze FDM4 logs, jobs/batches, and interface messages to isolate root causes.
Working knowledge of SQL or similar query tools for data validation, transaction tracing, and inventory/order reconciliation.
Familiarity with RF devices, label printers, and warehouse network basics sufficient to collaborate with infrastructure teams on end-to-end issue resolution.
Proven experience in incident, problem, and change management (ITIL), including running bridge calls and documenting RCAs.
Demonstrated ability to create and maintain SOPs, knowledge articles, and configuration documentation for L1/L2 and operations teams.
Strong stakeholder management skills, able to work directly with DC managers, operations leaders, and business owners under time pressure.
Excellent communication skills, with the ability to explain complex FDM4 behavior in simple terms to non-technical users.
Experience in server-side programming in any object-oriented languages like Java, Python etc.
$80k-112k yearly est. 2d ago
Field Support Engineer
Net2Source (N2S
Network technician job in Mountain View, CA
Job Title: Field Services Engineer
Top Skills:
· Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues.
· Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed
Job Description/Responsibilities:
· Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed.
· Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues.
· Provision and configure laptops using Kandji (MDM); handle device shipping and asset updates.
· Manage user and application access in Okta (account setup, deactivation, MFA, permissions).
· Support Google Workspace (Gmail, Drive, Calendar) and collaboration tools including Slack and Zoom.
· Escalate issues appropriately and follow documented IT processes.
$100k-157k yearly est. 2d ago
Field Tech - Power Systems Tech I, II, III, or IV
Resa Power 4.0
Network technician job in San Jose, CA
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.
Duties and Responsibilities:
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
Low, Medium and/ or High voltage switchgear and circuit breaker testing
Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
Test and inspect low and medium voltage cable installations.
Experience operating high voltage test equipment including Doble Power Factor test sets.
Perform start-up, troubleshooting and repair services on controls and transfer schemes.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
All work and decisions shall be conducted in strict compliance of all regulatory laws.
Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech/Power Systems Tech I:
High School diploma/GED and minimum 1 year of experience in a related field.
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
High School diploma/GED and minimum 2 years of experience in a related field.
NETA Level II Certification.
Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
High School diploma/GED and minimum 5 years of experience in a related field.
NETA Level III Certification.
Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
NETA Level IV Certification.
Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
* High School diploma/GED or equivalent experience and 5 years of experience in a related field.
Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
Strong background and experience in most types of high voltage equipment through the 230 kV class.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
Complete projects consistently on budget and at a reasonable contribution.
Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don't cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: San Jose, CA
Travel: Up to 25% travel.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance is available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$41k-53k yearly est. 8d ago
Senior Field Tech Director - AI-Driven Data Security Architect
Cerebras 4.2
Network technician job in Mountain View, CA
A leading data security company is seeking a Senior Field Technical Director in Mountain View, California. This architect-level role focuses on the design and integration of solutions for large enterprise customers, requiring expertise in data center design, cyber-security, and the ability to leverage AI tools for productivity. With a mission to ensure technical requirements are met, the role includes serving as a strategic leader, conducting workshops, and developing architectural plans. Candidates should have over 15 years of IT experience.
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$52k-85k yearly est. 4d ago
Network Engineer, Operations & Support
Meta Platforms, Inc. 4.8
Network technician job in Menlo Park, CA
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support. The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure. This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
Minimum Qualifications
* Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
* Operations Center Experience: Minimum of 4 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
* Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
* CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
* Repair Function: Minimum of 4 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
* Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
* Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
* Network and Infrastructure Design: Minimum of 4 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
Preferred Qualifications
* Vendor Partner Experience: 5+ years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors
* Proficiency in coding with Python (preferred), Go, or JavaScript
* Demonstrated ability to leverage AI tools and technologies for process automation and workflow optimization
Responsibilities
* Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
* Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
* Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
* Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
* Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
* Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
* Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
* Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
* Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
* Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
* Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
* Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
* Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
* Travel: International and Domestic travel may be required up to 15 percent
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$129k-172k yearly est. 29d ago
Networking Support Engineer
Care Dynamics, LLC 4.3
Network technician job in San Francisco, CA
Job Description
Support Engineer - Networking (Mid to Senior Level)
About the Job
We're looking for highly skilled Support Engineers with deep networking expertise to join a fast-scaling team redefining enterprise networking.
This isn't traditional support-you'll be at the forefront of building, managing, and improving next-generation networks for some of the world's most dynamic companies.
This hybrid role is based in San Francisco (Tuesday-Thursday in-office), with flexibility for exceptional candidates who are open to covering weekends or overnight shifts.
What's in it for you?
$128,000 - $210,000 base salary
Equity participation in a rapidly growing company
Hybrid work model (on-site Tue-Thu, remote flexibility for nights/weekends)
Work with cutting-edge technologies: wireless, WAN/LAN, routing, DNS, security, APIs, Terraform, Ansible, and automation frameworks
Direct influence on product innovation-your insights shape hardware, software, and operational improvements
Opportunity to sharpen your skills across every layer of the networking stack
Join a scaling team with significant growth opportunities
What you'll be doing:
Troubleshoot and resolve complex networking issues across all layers of the stack
Manage and support enterprise-scale customer networks, primarily remotely
Provide actionable feedback to product and engineering teams to improve platform performance
Create and maintain clear documentation that improves resolution times and elevates team knowledge
Drive improvements in internal processes and tools that benefit customers and engineers alike
Act as the face of the platform for long-term customer relationships
What you'll need:
3+ years of hands-on experience with routing, switching, and wireless technologies
Strong ability to troubleshoot across layers 1-4
Customer-facing technical experience in fast-paced environments
Expertise across diverse network environments and technologies (WAN/LAN, DNS, security, routing protocols, WiFi)
Programming/scripting familiarity (Python, Ansible, Terraform, or similar) for systems improvements
Excellent communication skills-structured, clear, and customer-focused
Ability to remain calm under pressure and thrive in ambiguity
Who you are:
A “Swiss Army knife” of networking-adaptable, versatile, and technically deep
Curious and analytical, with a passion for solving complex technical challenges
Comfortable balancing customer support with engineering ownership
A collaborative team player who builds trust with both teammates and clients
Ready to shape the future of networking?
This is your chance to step into a role where support is more than troubleshooting-it's about solving the hardest challenges, influencing product evolution, and redefining enterprise connectivity.
$128k-210k yearly 28d ago
Software Engineer Embedded/Network Systems I (Intern) - United States
Cisco Systems, Inc. 4.8
Network technician job in San Jose, CA
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Meet the Team
Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates.
Your Impact
You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies.
Minimum Qualifications
* Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program.
* Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals.
* Familiarity with network principles & concepts, routing protocols, and general networking concepts.
* Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions).
* Understanding of DevSecOps practices and their application in software development workflows.
Preferred Qualifications
* Conceptual understanding or hands-on experience with AI/ML.
* Understanding of cybersecurity principles and security protocols.
* Experience with FPGA development.
* Knowledge of signal and power integrity, and PCB design.
ProductIntern26
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$44k-185k yearly 60d+ ago
Staff Network Operations Engineer
D-Matrix
Network technician job in Santa Clara, CA
At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration.
We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together, we can help shape the endless possibilities of AI.
At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration.
We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together, we can help shape the endless possibilities of AI.
Location:
Hybrid, working onsite at our Santa Clara, CA HQ, site 3 days per week.
The role: Staff Network Operations Engineer
The role:
We are looking for a senior network engineer to help design, secure, operate, and scale the network foundation that powers d-Matrix across offices, labs, cloud environments, development environments, and global teams. As we evolve from a fast-moving startup into a modern enterprise, this role will be critical in driving the evolution of our network into a secure, automated, high-performance environment that supports engineering velocity, product development, manufacturing partnerships, and company operations.
You will enhance reliability, reduce manual operations, harden security posture, and implement best practices. This role is hands-on and highly technical, with direct ownership of network architecture, monitoring, automation, and incident response.
What You Will Do:
* Drive the evolution of the existing global networking environment to maintain secure, scalable network infrastructure across offices, labs, partners, data centers, customer development, and cloud environments.
* Enhance network security through efforts including, but not limited to, segmentation, firewall policy improvements, identity-driven access controls, and Zero Trust principles.
* Automate network configuration, monitoring, compliance checks, and change management using modern automation tools (e.g., Ansible, Python, etc.).
* Maintain and optimize switches, routers, firewalls, VPNs, wireless networks, and WAN connectivity.
* Implement best-in-class monitoring, logging, and alerting to proactively detect security and operational issues such as intrusions, break-ins/compromised entryways, data issues, and connectivity bottlenecks.
* Partner with IT and DevOps and Security to build a unified, automated infrastructure foundation with consistent best practices, security, and policy enforcement.
* Lead or contribute to network-related incident response, troubleshooting, and post-mortems.
* Take a technical leadership role in architecting and implementing global infrastructure scaling for new office/lab expansions, production-like test environments, customer support, and data center environments.
* Develop and enforce network standards, documentation, runbooks, and operational SOPs.
* Evaluate new networking and security-focused technologies and solutions as d-Matrix expands and matures into a global enterprise environment.
What you will bring:
Minimum:
* Bachelor's degree in computer science, engineering, or equivalent professional experience.
* 7-10+ years of hands-on network engineering and operations experience in corporate, enterprise, or mixed environments.
* Deep expertise with switching, routing, VLANs, VPNs, site-to-site connectivity, QoS, and related network fundamentals.
* Strong experience with Palo Alto, Cisco, Juniper, Cloudflare, Zscaler, or similar enterprise networking stacks.
* Hands-on firewall administration with a strong understanding of modern security practices (e.g., least privilege, segmentation, threat prevention, and TLS inspection).
* Experience building automated workflows using Ansible, Python, REST APIs, or NETCONF.
* Strong understanding of network monitoring and observability tooling (Prometheus, Grafana, NetFlow, SNMP, Syslog, etc.).
* Experience implementing zero-trust networking concepts, identity-aware access, or SASE solutions.
* Ability to troubleshoot complex cross-layer problems (DNS, DHCP, routing, ACLs, performance issues, wireless).
* Ability to diagnose issues across systems, networks, and applications.
* Self-motivated team player
Preferred:
* Data center operations, support, and scalability.
* Experience supporting engineering lab networks, HPC clusters, or ML development environments.
* Experience with cloud networking (AWS VPCs, Transit Gateways, DirectConnect, peering, hybrid networks).
* Knowledge of infrastructure-as-code or GitOps-style processes applied to network management.
* Strong experience with security compliance requirements (CIS benchmarks, SOC2, NIST, etc.).
* Prior startup or small-team experience where wearing multiple hats is common.
* Network certifications (CCNP/CCIE, JNCIP/JNCIE, PCNSE, etc.) are a plus, not required.
Equal Opportunity Employment Policy
d-Matrix is proud to be an equal opportunity workplace and affirmative action employer. We're committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.
d-Matrix does not accept resumes or candidate submissions from external agencies. We appreciate the interest and effort of recruitment firms, but we kindly request that individual interested in opportunities with d-Matrix apply directly through our official channels. This approach allows us to streamline our hiring processes and maintain a consistent and fair evaluation of al applicants. Thank you for your understanding and cooperation.
$108k-151k yearly est. 4d ago
Data Center Automation & Power Systems Engineer
Lambda Inc. 4.2
Network technician job in San Francisco, CA
A technology company specializing in electrical automation is seeking an Electrical Automation Engineer in San Francisco to design and develop automation systems for advanced data centers. The ideal candidate has a Bachelor's degree, 4-6 years of experience in electrical engineering, and programming skills in Python and C. This role offers competitive compensation and comprehensive benefits including health coverage and a 401k plan.
#J-18808-Ljbffr
$108k-161k yearly est. 1d ago
Network Engineer, Operations & Support
Meta 4.8
Network technician job in Menlo Park, CA
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations & Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
16. Operations Center Experience: Minimum of 4 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
17. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
18. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
19. Repair Function: Minimum of 4 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 4 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
**Preferred Qualifications:**
Preferred Qualifications:
23. Vendor Partner Experience: 5+ years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors
24. Proficiency in coding with Python (preferred), Go, or JavaScript
25. Demonstrated ability to leverage AI tools and technologies for process automation and workflow optimization
**Public Compensation:**
$51.44/hour to $159,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$159k yearly 28d ago
Staff Network Operations Engineer
D-Matrix
Network technician job in Santa Clara, CA
At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration.
We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together, we can help shape the endless possibilities of AI.
At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration.
We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together, we can help shape the endless possibilities of AI.
Location:
Hybrid, working onsite at our Santa Clara, CA HQ, site 3 days per week.
The role: Staff Network Operations Engineer
The role:
We are looking for a senior network engineer to help design, secure, operate, and scale the network foundation that powers d-Matrix across offices, labs, cloud environments, development environments, and global teams. As we evolve from a fast-moving startup into a modern enterprise, this role will be critical in driving the evolution of our network into a secure, automated, high-performance environment that supports engineering velocity, product development, manufacturing partnerships, and company operations.
You will enhance reliability, reduce manual operations, harden security posture, and implement best practices. This role is hands-on and highly technical, with direct ownership of network architecture, monitoring, automation, and incident response.
What You Will Do:
Drive the evolution of the existing global networking environment to maintain secure, scalable network infrastructure across offices, labs, partners, data centers, customer development, and cloud environments.
Enhance network security through efforts including, but not limited to, segmentation, firewall policy improvements, identity-driven access controls, and Zero Trust principles.
Automate network configuration, monitoring, compliance checks, and change management using modern automation tools (e.g., Ansible, Python, etc.).
Maintain and optimize switches, routers, firewalls, VPNs, wireless networks, and WAN connectivity.
Implement best-in-class monitoring, logging, and alerting to proactively detect security and operational issues such as intrusions, break-ins/compromised entryways, data issues, and connectivity bottlenecks.
Partner with IT and DevOps and Security to build a unified, automated infrastructure foundation with consistent best practices, security, and policy enforcement.
Lead or contribute to network-related incident response, troubleshooting, and post-mortems.
Take a technical leadership role in architecting and implementing global infrastructure scaling for new office/lab expansions, production-like test environments, customer support, and data center environments.
Develop and enforce network standards, documentation, runbooks, and operational SOPs.
Evaluate new networking and security-focused technologies and solutions as d-Matrix expands and matures into a global enterprise environment.
What you will bring:
Minimum:
Bachelor's degree in computer science, engineering, or equivalent professional experience.
7-10+ years of hands-on network engineering and operations experience in corporate, enterprise, or mixed environments.
Deep expertise with switching, routing, VLANs, VPNs, site-to-site connectivity, QoS, and related network fundamentals.
Strong experience with Palo Alto, Cisco, Juniper, Cloudflare, Zscaler, or similar enterprise networking stacks.
Hands-on firewall administration with a strong understanding of modern security practices (e.g., least privilege, segmentation, threat prevention, and TLS inspection).
Experience building automated workflows using Ansible, Python, REST APIs, or NETCONF.
Strong understanding of network monitoring and observability tooling (Prometheus, Grafana, NetFlow, SNMP, Syslog, etc.).
Experience implementing zero-trust networking concepts, identity-aware access, or SASE solutions.
Ability to troubleshoot complex cross-layer problems (DNS, DHCP, routing, ACLs, performance issues, wireless).
Ability to diagnose issues across systems, networks, and applications.
Self-motivated team player
Preferred:
Data center operations, support, and scalability.
Experience supporting engineering lab networks, HPC clusters, or ML development environments.
Experience with cloud networking (AWS VPCs, Transit Gateways, DirectConnect, peering, hybrid networks).
Knowledge of infrastructure-as-code or GitOps-style processes applied to network management.
Strong experience with security compliance requirements (CIS benchmarks, SOC2, NIST, etc.).
Prior startup or small-team experience where wearing multiple hats is common.
Network certifications (CCNP/CCIE, JNCIP/JNCIE, PCNSE, etc.) are a plus, not required.
Equal Opportunity Employment Policy
d-Matrix is proud to be an equal opportunity workplace and affirmative action employer. We're committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.
d-Matrix does not accept resumes or candidate submissions from external agencies. We appreciate the interest and effort of recruitment firms, but we kindly request that individual interested in opportunities with d-Matrix apply directly through our official channels. This approach allows us to streamline our hiring processes and maintain a consistent and fair evaluation of al applicants. Thank you for your understanding and cooperation.
How much does a network technician earn in Dublin, CA?
The average network technician in Dublin, CA earns between $60,000 and $125,000 annually. This compares to the national average network technician range of $51,000 to $92,000.