Network technician jobs in Kentwood, MI - 228 jobs
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Computer Field Tech Position- Kentwood
BC Tech Pro 4.2
Network technician job in Grand Rapids, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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2nd Shift System Support Technician
Boar's Head Resort 4.3
Network technician job in Holland, MI
Hiring Company: Delicatessen Services Co., LLCOverview:• Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical and functional assistance to system users. • Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's and Performance Metrics.
• Installs, configures, troubleshoots, and upgrades computer related production equipment, such as labeling equipment, shop floor data collection terminals, hand-held terminals, HMI's, etc.
• Tier 1 support and administration of telephony and voicemail systems. Installs and maintains physical equipment, user assignment of extensions, backbone cabling, phone lines, and fax devices. Acts as liaison between equipment vendors and the company.
• Provides support in the administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the BTS Systems Support Supervisor, BTS Systems Support Manager, and/or Network & Security Team.
• Implements, Maintains, & Supports any current or future electronic and technical systems, end user computing, or process execution systems, as required.
• Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers, mobile printers, label printers and/or Multi-Function Devices.
• Creates, Updates, and maintains Standard Operating Procedures, How to Documents and Work Instructions at the direction and/or request of the BTS Systems Support Supervisor, BTS Systems Support Manager. Reviews documentation for accuracy and integration into Knowledge Management System.Job Description:
Essential Duties and Responsibilities
Installs or assists in installation of hardware and peripheral components, such as HMI's/MMI's, mobile devices, monitors, keyboards, printers, and other similar or related equipment.
Installs/Configures specified software packages, such as operating systems, standard applications that would include but not limited to Microsoft Office Applications Suite, Windows current or future operating systems, proprietary ERP applications, custom applications, etc.
Instructs & Trains users in use of equipment, software, and manuals, including one on one training, and the creation of value added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
Performs infrastructure troubleshooting to isolate and diagnose common network or communication related problems.
Upgrades infrastructure hardware and software components as required and at the direction of IT System Support Supervisor, IT System Support Manager, and/or Network & Security Team.
Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
Monitor functioning of manufacturing, distribution IT equipment to ensure systems operate in conformance with specifications.
Perform Preventive Maintenance on computers, HMI's, labeling & printing devices, peripherals, etc.
Support IT Technical Teams & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
Administration of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.
Education and Experience
H.S. diploma, Technical. Electronic/Computer Training or Certifications, Two (2) years of college a plus.
One (1) to three (3) years of experience in a technical supported manufacturing or distribution environment a plus. Related Help Desk, Desktop, & Network Troubleshooting experience a plus.
A+ Certification a Plus, ITIL Certification a Plus
Additional Responsibilities
Additional responsibilities as directed by the IT Systems Support Supervisor, BTS Systems Support Manager or Director, IT Systems Support, Service Support, Plant Automation.
Work Environment
Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on production needs: will include extended hours and weekend work.
Ability to work in confined areas, ceilings, and attic spaces to support infrastructure hardware or backbone cabling.
Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
Ability to work in refrigerated (34-38 degree) environment for prolonged periods.
Ability to work in high temperature areas (attic space) for prolonged periods.
Willing to travel if necessary for training & on-site systems support.
Location:Holland, MITime Type:Full time Department:Management Information Systems
$46k-85k yearly est. Auto-Apply 60d+ ago
User Support Specialist
Tekton Ministries 4.0
Network technician job in Grand Rapids, MI
As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive.Responsibilities
• Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases
• Review and process tool warranty requests
• Address any potential issues with orders including screening for fraud, resolving shipping errors, making sure orders are sent to our Fulfillment department, and processing returns
• Help troubleshoot issues users may experience on Tekton.com
• Contribute to making Tekton.com an exceptional experience for end users
• Review and process orders and payments
Indicators of a good match for this role
• You are aligned with Tekton's philosophy, ways of thinking, and work style
• You are authentic, helpful, and personable
• You are able to work at a fast pace, easily switch between tasks, and manage multiple requests at once
• You are able to use good judgment when resolving issues with end users or other parties
• You have exceptional values, including honesty, integrity, and empathy
• You have excellent communication skills
Baseline qualifications
• Knowledge of hand tools and their applications
• Experience in customer service, data management, or related fields
• Eligible to work in the United States without visa sponsorship
Pay range
$50,000 - $65,000 per year
Benefits package
Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement.
Location and hours
This is a full-time salaried position located in Grand Rapids, Michigan.
Direct supervisor
Head of User Services
How to apply
*****************************************************************************************************************
About the department
The User Services department maintains our industry-leading reputation for impressive support and warranty. They also oversee and continue to grow our student program and business purchasing program.
$50k-65k yearly Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Network technician job in Grand Rapids, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$57k-78k yearly est. 8d ago
Desk Side Administrator
TIFS
Network technician job in Wyoming, MI
As a Desk side Administrator, you will be responsible for providing efficient and effective technical support to end users. You will diagnose and resolve hardware and software issues, maintain IT equipment, and ensure optimal performance of desktop and laptop systems. You will also collaborate with other IT team members to address complex issues and contribute to the overall IT strategy. This role is crucial in maintaining high levels of user satisfaction and supporting operational efficiency.
Job Responsibilities:
Troubleshooting: Respond to user inquiries regarding hardware, software, and network issues. Provide support by troubleshooting and coming up with solutions.
Device Management: Install, configure, and maintain desktops, laptops, printers, and other peripherals to ensure optimal performance.
System Monitoring: Regularly monitor system performance and health, ensuring that IT infrastructure is up-to-date and functioning optimally.
User Support: Provide training and guidance to employees on using IT systems, tools, and software effectively.
Ticket Inquiries: Track and assist with inquiries through ticketing system, ensuring timely follow-up and resolution.
Collaboration: Work closely with other IT team members to escalate complex issues and support various IT initiatives.
Technology Rollout: Assist in the rollout of new technologies or systems, such as system upgrades, new software deployment, or infrastructure enhancements.
Network Resolution: Assist with basic network troubleshooting, including connectivity issues and peripheral integration with the network.
Vendor Liaison: Coordinate with vendors or external IT service providers for hardware or software procurement and support when necessary.
Equipment Management: Maintain IT inventory, including hardware and software licenses, and help coordinate repairs or replacements as required. Make purchase orders for IT equipment as requested or needed for replenishment purposes.
User Account Management: Assist with user account creation and deactivation during the onboarding and offboarding procedure for employees regarding IT equipment and systems.
Active Directory Management: Assist with password resets, and access management, ensuring employees have appropriate access to systems and resources.
Documentation: Create and update documentation for processes, procedures, and FAQs to facilitate self-service and knowledge sharing.
Team Standards:
Safety-First: A safety-first mindset is a proactive approach to safety, where all employees keep an eye out for safety issues and avoid potentially dangerous situations which could likely cause danger, risk, or injury. This also means that everyone has responsibility for safety regardless of role, level, title, or job.
Continuous Improvement: Always looking for ways we can improve and standardize our work even when everything is going well. By doing so, it will drive consistent progress toward improved business performance and will tap into people's desire to be the best at what they do.
Compliant: Employee compliance is achieved when workers are familiar with all the laws that govern their industry or job and know how to conduct business in an ethical manner. It often requires procedural training and encouragement to learn from mistakes.
Driving Results: Identify specific purpose, goal, or destination and prioritize making progress toward it. Focus discussions on what you want to achieve and why - and then let them do it. Everyone knows their role and is accountable for driving their work to achieve a common goal.
ONE Team: One team means being part of a group that shares strong relationships, trust, respect, and a common vision for what “good” looks like. One team means supporting and relying on one another to achieve and drive business priorities and meet customer commitments.
Job Qualifications:
Education: Bachelor's Degree or Diploma in Information Technology or Computer Science is preferred.
Minimum 1-3 years prior experience in an IT support role or equivalent. Prior experience in the automotive or manufacturing industry is beneficial.
Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL is beneficial.
Strong knowledge of IT ticketing systems, desktop and laptop hardware, printers, and peripherals.
Familiarity with operation systems such as Windows/Linux and common software applications such as Office Suite/ERP Systems.
Understanding of basic networking concepts, including TCP/IP, LAN/WAN configurations, and wireless networks.
Knowledge of security protocols and compliance standards, especially for protecting sensitive data in manufacturing environments.
Knowledge of remote desktop management and support tools, such as TeamViewer, Remote Desktop Protocol (RDP), or ServiceNow.
Ability to proactively identify, diagnose, and resolve technical issues quickly and effectively.
Strong verbal and written communication skills to effectively interact with users and explain technical concepts while having a customer-service approach.
Willingness to learn new technologies and adapt to changing environments.
Working Conditions:
Physical Environment - Majority of the time is spent in an office space.
Working Hours - Standard 40 hours a week. Overtime may be required based on business demands.
Occupational Stress - This role deals with multiple IT issues simultaneously, balancing a high volume of IT support tickets from time-to-time.
Health and Safety - This role often requires extended periods of sitting at a desk and looking at a computer screen. Using proper ergonomic office equipment and taking breaks to stand and/or stretch is beneficial. The ability to lift heavy objects, such as hardware equipment, may be required; handling heavy objects appropriately with precaution is necessary.
Must be able to lift up to 25lbs occasionally.
EEO Statement:
TI Fluid Systems is committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy status, disability, gender identity or Veteran status.
$48k-71k yearly est. 60d+ ago
Tier 2 IT Technician - Grand Rapids MI
Applied Innovation 3.6
Network technician job in Grand Rapids, MI
Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year.
Essential Duties and Responsibilities:
Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices.
Troubleshooting, resolving, or escalating client technical issues as needed
Updating client documentation in document retention system
Recommending procedure modifications and improvements
Answering customer phone calls as needed
Providing guidance and support to Tier 1 IT Technicians
Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
Windows PC, Mac, and server operating system environments
Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word
Microsoft 365 Management
Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Cloud VOIP Systems
Excellent customer service skills are essential
Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously
Ability to quickly learn, understand, and manage new systems related to information technology
High degree of flexibility and problem solving.
Cisco Meraki, experience preferred
ConnectWise Suite, experience highly preferred
Requirements Include:
Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred.
Three or more years' experience in an IT related role
One of the following certifications is required:
A+ Certification
NET+ Certification
Microsoft Certified Professional (MCP)
Cisco Certified Network Associate (CCNA)
Server Plus
Other IT related certification
Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.
Powered by JazzHR
RlsWKFEMYU
$55k-101k yearly est. 7d ago
Infrastructure Support Technician
Peak Systems 3.7
Network technician job in Kalamazoo, MI
Temp
We are currently seeking Infrastructure Support Technicians to be engaged on site at a major pharmaceutical institution in Kalamazoo, MI. This is a long-term project:
Infrastructure Support Technician - Perform physical installation/replacement, rack and stack, update documentation of network equipment per the Customer installation and qualification guidelines. In Data Centers and server rooms, lay and maintain cabling for networking and storage and removal of cables when no longer needed. Document all cabling modifications (additions, moves, deletions).
Scope:
On-Site Data Center Support is required from 8am - 5pm or 7am - 7pm Monday to Friday. Each Infrastructure Support tech will be assigned a 9 hour shift (1 Hr. for lunch) to help support these hours of operation
After Hours Support - These resources will be required to support a rotating schedule to manage “After Hours” Hands and Eyes Support Requirements for these site. The Tech will occasionally be required to return to the site sometime in the evening or on the weekend.
Tape Loads on the weekends - These Techs will also maintain a rotating schedule to support “Tape Load” requirements in the Data Centers on the weekends.
Assist the client in the asset management process. Using the client's Asset Management database, the tech will have to enter updates for any new hardware installed and remove entries for all hardware they replace.
Rack and Stack Servers - With the guidance of the client, the techs will have to install new servers (HP, Dell or IBM systems) into the existing racks
Provide “Hands & Eyes” Support to the other internal Technical Teams. With the leadership of other teams, the techs will take direction from another Technical resource and follow their guidance to help support data center tasks; i.e. check the status of a server, check the error lights on one of the network switches, patch a particular port on a router or panel etc.
Hands and Eyes Support will also be required in support of many other data center requests
Help manage the tape loads, backup and offsite storage requirements
Data Center Power-Down / Up assistance - Occasionally, the client may be required to power down the data center (testing, cooling, electrical work or other facility related requirements). Our staff will be required to help support the requirements to power-down and/or power-up the data center (most of the time, this work will occur over a weekend).
Documentation / Labeling / Mapping - The tech will be required to help support and maintain the data center documentation
Site Escort - The Tech will also be required to meet and escort visitors or other vendors to the data center
Requirements:
1. Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
2. Work on problems/projects of moderately complex scope
3. Exercise independent judgment within defined practices and procedures to determine appropriate action
4. Act as an informed team member providing analysis of information and limited project direction input
5. Follow established guidelines and interpret policies
6. Evaluate unique circumstances and makes recommendations
7. Years of experience: 3-7 years
***Interested candidates should reply with their resume for immediate consideration to ************************* ***
Kalamazoo, Kalamazoo, MI 49001, United States of America
$103k-141k yearly est. Easy Apply 60d+ ago
Data Center IT Technician
Wesco Distribution 4.6
Network technician job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
Responsibilities
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High school degree or equivalent.
2+ years of related work experience with server builds in a production data center environment.
Ability to lift up to 50 lbs throughout the day.
Ability to read installation drawings (Visio drawings/spreadsheets).
Knowledge of cable limitations to daily work (distance limitations, etc.).
Basic understanding of Unix / Windows booting process, commands, and system command language.
Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Ability to work days/nights/weekends/holidays, if needed and/or required.
Strong communication skills.
Proficient in MS Office and Outlook preferred.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
$26k-59k yearly est. Auto-Apply 33d ago
Warehouse System Administrator I
Hexarmor 3.4
Network technician job in Grand Rapids, MI
HexArmor is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor , we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere.
SUMMARY
The Warehouse Systems Administrator I supports day-to-day health and usability of HexArmor's warehouse systems-primarily the Warehouse Management System (WMS) and, in time, the Warehouse Execution System (WES). In this entry-level role, you'll administer users and permissions, triage and resolve tickets, document fixes, and help frontline teams get the most from the tools that power receiving, picking, and shipping. You'll partner closely with Warehouse Operations, the Operations Systems & Process Improvement Manager, IT, and vendors to maintain data accuracy and drive incremental improvements that enhance throughput and accuracy.
LOCATION
Grand Rapids, MI (Headquarters) - 640 Leffingwell Ave. NE Grand Rapids, MI
RESPONSIBILITIES
Administer users, roles, and permissions in WMS, monitor system health, escalate issues appropriately
Serve as first point of contact for warehouse staff, resolve tickets, document fixes, engage vendors/IT when needed
Provide concise, role-based system guidance to frontline teams
Translate process-improvement requests from the Operations Systems & Process Improvement Manager into clear system tasks/config changes
Identify bottlenecks with Operations and recommend system-driven improvements, participate in testing enhancements/integrations
Validate data accuracy (inventory, transactions, workflows), support basic reporting/exports for Operations/Supply Chain
Support WES planning and deployment in partnership with Operations, IT, and vendors
Own day-to-day WES administration including configuration, users and permissions, monitoring, and change control
QUALIFICATIONS
0-2 years in warehouse operations, IT support, or system administration with exposure to enterprise or SaaS systems
Working knowledge of warehouse workflows (receiving, putaway, picking, packing, shipping) and core applications (ERP, WMS, WES)
Able to administer users and permissions, write clear documentation, and handle tickets end to end with sound escalation judgment
Strong plain-language communication with frontline teams and the ability to work across Operations, IT, and vendors with a customer-service mindset
Organized, dependable, and detail oriented with a growth mindset and willingness to deepen system administration skills and process understanding
Comfortable with RF scanners, label printers, and integrated scales used on the floor
Able to work in a ticketing and documentation stack for request intake and knowledge capture
Basic data skills in Excel or simple SQL selects for lookups, exports, and reconciliation
ADDITIONAL QUALIFICATIONS
Hands-on experience with a WMS in production as an admin or super-user
Familiar with labeling tools and formats such as BarTender and basic ZPL concepts
Understanding of inventory control practices such as cycle counts, lot or serial control, and bin locations
Exposure to carrier and manifest systems such as UPS WorldShip, FedEx Ship Manager, or equivalent
Comfortable participating in UAT and following change control before promoting configuration to production
Willingness to pursue a vendor WMS certification such as Warehouse Edge within the first year
Proficiency with SQL for querying operational data
Exposure to C# for small utilities or light integration tasks
Experience using Jira for issue tracking and workflow management
Experience using Confluence for documentation and SOPs
COMPENSATION
Base salary and 10% performance bonus
ADDITIONAL PERKS
Competitive salary and bonus plans
Medical, dental, vision, and 401k benefits
Paid Time Off
Fast paced startup environment allowing flexibility for creative solutions
Industry leading products you can feel proud to help create
HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.
At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people's experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.
If you require a reasonable accommodation during the application or interview process, please let us know.
** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **
$66k-85k yearly est. Auto-Apply 4d ago
L3 Systems Administrator
The Kemtah Group
Network technician job in Grand Rapids, MI
A Tier lll Systems Administrator job is currently available at Belcan in Grand Rapids, MI 49512. This is a full-time, direct hire position with full benefits. The individual in this role is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software. They will lead and/or participate in technical research and development to enable continual innovation within the operations environment and ensure all high-level escalation items are completed. Tier 3 resources will ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational strategies.
You must be a US citizen and MUST possess an Active Secret Clearance. You must hold a current CompTIA Security + CE certification or equivalent OR be willing to obtain successfully. You must also be able to pass a drug test.
There is one first shift and one second shift opportunity available.
Candidates must be open to working both shifts on occasion to cover shifts if needed.
JOB DUTIES:
Subject Matter Expertise in system administration and support for Windows
workstations/servers/OS, Linux workstations/servers/OS, Networks and Storage/Backup in classified program areas:
* Active Directory administration
* Group/local policy administration
* System audit finding follow-up/remediation escalations
* Advanced system troubleshooting and issue remediation
* Advanced application troubleshooting and issue remediation
* System patching and execution of compliance related tasks
* Monitor and complete all escalations from L1 and L2 resources
* Create an inspiring team environment with an open communication culture
* Set clear team goals
* Delegate tasks and set deadlines
* Oversee day-to-day operation
* Monitor team performance and report on metrics
* Motivate team members
* Discover training needs and provide coaching
* Listen to team members' feedback and resolve any issues or conflicts
* Recognize high performance and reward accomplishments
* Encourage creativity and risk-taking
* Suggest and organize team building activities
REQUIRED QUALIFICATIONS
Providing subject matter expertise in system administration and support for Windows workstations/servers/OS, Linux workstations/servers/OS, Networks and Storage/Backup in classified
program areas:
* 5-7 years of Active Directory administration
* 5-7 years of Group/local policy administration
* System audit finding follow-up/remediation escalations
* 5-7 years of advanced system troubleshooting and issue remediation
* 5-7 years of advanced application troubleshooting and issue remediation
* SolarWinds Platform
* PowerShell
* Cisco Unified Communications
* Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics
* Excellent communication and leadership skills
* Organizational and time-management skills
* Decision-making skills Degree in Management or training in team leading is a plus
* Hours will be 7am-3pm. Rotating on call schedule for the weekends*
COMPENSATION:
We provide a competitive pay and benefits package. This position is offering a salary range of $92,500-$115,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.'
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
#cjobs
$92.5k-115k yearly 13d ago
IT Lead, BC Dynamics/Administrator
Boyd Corporation 4.4
Network technician job in Grand Rapids, MI
IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants.
This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments.
Essential Job Responsibilities
* Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes
* Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
* Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow.
* Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system.
* Update/coordinate system configuration changes to enable new processes.
* Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system.
* Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system.
* Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
* Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
* Provide Microsoft Dynamics 365 Business Central orientation and training to end users.
* Perform other duties as assigned.
Required Qualifications
* Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience.
* Extensive experience with the Microsoft Dynamics 365 Business Central ERP system.
* Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
* Experience in discrete manufacturing environment preferred.
* Demonstrated project management skills.
* Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record.
* Demonstrated analytical, written and oral communication skills.
* Ability to work well under pressure.
Preferred Skills and Experience
* Strong attention to detail with a focus on quality at all times.
* Strong verbal and written communication skills.
* Good analytical and decision-making skills
* Strong organization and time management skills with the ability to prioritize work based on business needs.
* Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment
* Ability to work under time constraints with changing priorities under minimal supervision.
* Must be able to follow directions and work in a team environment.
* Knowledge of common techniques for material handling
* Previous manufacturing experience
Company Overview
Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.
Additional Information
This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status.
Location: Grand Rapids, Gaffney, Elkhart
All Job Posting Locations (Location)
Elkhart, Grand Rapids
Remote Type
On-Site
EEO Statement
Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$60k-79k yearly est. 56d ago
Desktop Technician
Teksystems 4.4
Network technician job in Grand Rapids, MI
TEKsystems is looking for Desktop Technician for one of our top clients in the Grand Rapids, MI area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills & job description below. Top Skills 1. 1-3 years of Desktop Support
2. Experience with Deployments & Reimaging hardware & network troubleshooting
3. Hardware support like laptops, desktops, printer, mobile devices, handhelds scanners
Job Duties
Our client is a looking for Desktop Technician to work in a fast paced manufacturing environment. This Desktop technician will be supporting deployments of the hardware, password resets, break/fix on hardware, upgrading software, workstation setups and more. They will be supporting applications as well as interfacing with other teams. Networking troubleshooting as well. Reimaging experience is a must as well. They will work with Windows computers, Printers, and more
If you are interested in this role, please apply!
Job Type & Location
This is a Contract to Hire position based out of Grand Rapids, MI.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Grand Rapids,MI.
Application Deadline
This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 14d ago
Desktop support
Artech Information System 4.8
Network technician job in Kalamazoo, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desktop Support Representative Distributed Client Services
Location: Kalamazoo, MI
Duration:1+ year (with possible extension)
Job id: 17-72488
· Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support
· Win7/Win XP OS support. Troubleshooting
· Office 2003/2007/2010 support
· end user trouble shooting skills
· Break/fix support. IMAC, data migration, pc refresh.
· Installation, configuration and maintenance of windows, hardware's and software's.
· Desktop and laptop installation ,configuration and upgradation
· Support and troubleshoot windows XP and windows 7/Migrations
Additional Information
For more information, Please contact
Shubham
************
$36k-46k yearly est. 60d+ ago
IT Manufacturing Technician
Pomeroy It Solutions Sales Company, Inc. 4.6
Network technician job in Kalamazoo, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
$40k-85k yearly est. 18m ago
IT Support Technician
DJ's Landscape Management 3.8
Network technician job in Grand Rapids, MI
The IT Support Technician procures and sets up workstation hardware, resolves desk-side issues in coordination with third-party tech support vendor; manages printers, mobile plans, and telecom services, collaborates on website administration, administers security cameras, and maintains conference room hardware and software across all company locations.
Team Member Benefits:
* Base Salary (paid weekly) $50,000-$65,000 based on experience
* Compensation Incentives (10% of Base)
* Health, Vision, & Dental Benefits
* 401(k) plan, with company match
* Short Term and Long-Term Disability
* Employee Assistance Program
* Growing and winning culture
* Ongoing training and development
* Career advancement
Job Responsibilities:
* Order and install new and replacement computers and workstation hardware; resolve desk-side user technical issues
* Coordinate with the company's third-party tech support vendor for more advanced issues, including company-wide network / systems maintenance and troubleshooting.
* Manage printers/copy-centers, service contracts, and troubleshooting, supported by external vendors.
* Manage mobile phone inventory, ordering & setup, and service contracts.
* Oversee telecommunication utility services and serve as the point of contact with providers.
* Collaborate with third-party vendors on website administration.
* Administer security camera & POE systems.
* Set up, maintain, and troubleshoot conferencing and telecommunication hardware and software.
* Support newly acquired business IT and systems integration.
* Research and present new IT-related solutions to management
* Perform other related IT tasks as needed
Skills and Qualifications:
* 2 Years experience completing listed job responsibilities OR Information Systems degree.
* Superior organizational skills
* Hands-on problem-solving experience
* Flexible and adaptable
* Internal Customer Service
* Strong Interpersonal Skills & Communication
* Desire to grow and improve
DJ's Landscape Management is a drug-free workplace. As a condition of employment, new Team Members are required to pass a pre-employment drug test and participate in random drug tests during their active employment.
DJ's Landscape Management is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
$50k-65k yearly 13d ago
Lead IT System Administrator
Mountain Top Talent 3.8
Network technician job in Grand Rapids, MI
General Information:
Clearance Required: Secret (or higher), or ability to obtain
Job Type: Full-time
Travel: Travel 10% of the time to customer sites and Jovian HQ.
Position Summary:
We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution.
Key Responsibilities:
IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services.
Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.).
Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services.
User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction.
Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data.
Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations.
Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures.
Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations.
Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement.
Basic Qualifications:
Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience).
5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role.
Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking).
Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune).
Experience with Windows Server environments, Active Directory, Group Policy, and identity management.
Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers).
Strong troubleshooting and problem-solving skills.
Excellent communication and leadership skills.
Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable.
Preferred Qualifications/Skills:
Experience with Linux Server environments.
Knowledge of PowerShell scripting for automation.
Familiarity with backup solutions and disaster recovery planning.
Knowledge of Endpoint Privilege Management.
Knowledge of Remote Support.
Understanding of cybersecurity principles and compliance frameworks.
Work Environment:
Fast-paced, collaborative environment with opportunities to work on diverse IT projects.
May require occasional after-hours or weekend work during critical updates or incidents.
Why Join Us:
Work on high-impact DoD programs supporting national defense and mission readiness.
Engage with cutting-edge technologies across air, ground, and joint service domains.
Be part of a collaborative and innovative team working at the intersection of technology and mission success.
Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.
$59k-79k yearly est. 60d+ ago
IT Manufacturing Technician
Nri3Pl
Network technician job in Kalamazoo, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
$41k-79k yearly est. 12m ago
Computer Technician
Note Tech Industries
Network technician job in Grandville, MI
Computer Technician Job Description Template
We are looking for a motivated and highly technical Computer Technician to manage, monitor, and repair our computer systems, and also ensure that systems are configured correctly and are running efficiently. Duties for the Computer Technician will include installing software patches, diagnosing and repairing problems, monitoring networks, repairing server errors, resolving hard disk failures, configuring software and drivers, performing regular system upgrades, promoting data security, managing workstations, and writing memos on computer best practices. Your outstanding tech expertise and knowledge of IT infrastructure will assist our organization in improving efficiency, achieving key metrics, enhancing customer service, and ensuring that our computer systems are optimized for day-to-day operations.
The ideal candidate for this role must possess superior problem-solving skills, extensive technical knowledge, strong communication skills, good task management, and critical thinking skills. Ultimately, the technically gifted Computer Technician must enhance systems efficiency, monitor and improve network security, provide timely technical support, and introduce new technology to our organization.
Computer Technician Responsibilities:
Identifying and troubleshooting problems.
Maintaining hardware and software.
Resolving network and connectivity issues.
Repairing motherboards and upgrading firmware.
Installing software applications and CRM programs.
Handling security updates.
Providing technical support.
Testing and debugging programs.
Managing workstations.
Coaching end-users.
$33k-50k yearly est. 60d+ ago
IT Manufacturing Technician
Pomeroy
Network technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
* Actively participate in securing and containing the manufacturing environment.
* Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
* Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
* Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
* Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
* Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
* Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
* Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
* Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
* Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
* Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
* Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
* Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
* ITIL Foundations certification required
Qualifications & experience:
* At least 2 years of experience in the field or in a related area required.
* Strong communication and relationship skills.
* Demonstrated ability to lead through influence.
* Demonstrated ability to manage and execute competing priorities in a fast-paced environment
* Strong critical thinking / problem solving skills
* Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
* Works independently without supervision.
* Strong team player.
* Works effectively with cross-departmental teams.
* Excellent oral and written communication skills.
* Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
$41k-79k yearly est. 60d+ ago
Info Systems Tech I FT
Muskegon County, Mi 3.9
Network technician job in Muskegon, MI
The Information Systems Technician I, an entry level systems technician, assists in the operation and monitoring of computer systems and peripheral equipment, the management and support of help-desk activity, the installation and maintenance of software applications, and the installation, troubleshooting and maintenance of computer and communications hardware. The primary duty of this employee is to provide desktop support and technical assistance to end users, and perform other related duties as assigned.
Associate's degree in computer science, information systems, or a closely related technical field; OR
High School Diploma AND AT LEAST ONE OF THE FOLLOWING:
a. Additional vocational coursework specific to computer training or support OR
b. One year of experience in an IT technical or support role OR
c. Be in a current Muskegon County IT department internship OR
d. Have completed an IT technical internship in a school or similar location.
Preferred but not Required
1. Working knowledge of PC Hardware, Operating Systems, Software and related equipment, A/V Equipment and Controls, Network cabling.
2. Additional vocational training, basic IT certifications and some work experience.
NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position.
PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary or light physical labor requiring the lifting of objects weighing thirty-five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
An employee in this class generally works in the Information Systems offices of Muskegon County.
EVALUATION CONTENT
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
The job description can be found online at: **********************
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT
RECOGNIZES QUALIFYING MILITARY SERVICE
How much does a network technician earn in Kentwood, MI?
The average network technician in Kentwood, MI earns between $49,000 and $88,000 annually. This compares to the national average network technician range of $51,000 to $92,000.