Network technician jobs in West Allis, WI - 524 jobs

Job Title: EUC Talent Required (L2/L3 Support) Job Type: Onsite Job Mode: Full Time Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications. Key Responsibilities Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications. Provide end-user and system support across Syncreon, CLI, and other plant locations. Deliver onsite support for network changes, hardware installations, and system upgrades. Support and maintain the SCCM environment and assist with Microsoft Intune configurations. Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations. Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns. Configure, manage, and troubleshoot printers, scanners, and peripheral devices. Provide L2/L3 support for: Windows and mac OS operating systems End-user devices Core infrastructure services Participate in plant leadership meetings and weekly change management calls. Support patching and upgrade activities in line with organizational standards. Adhere to defined operational standards, SLAs, processes, and service objectives. Maintain accurate documentation for service desk procedures and end-user processes. Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner. Coordinate with onsite hardware and service vendors for issue resolution and installations. Required Skills & Qualifications Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3). Hands-on experience with Windows OS, mac OS, SCCM, and Intune. Exposure to manufacturing or plant IT environments is highly preferred. Knowledge of network troubleshooting, patch management, and security remediation. Experience managing hardware assets, printers, and scanners. Excellent communication, coordination, and documentation skills. Ability to work independently in an onsite plant environment. Preferred Experience Prior experience supporting shop floor systems in automotive or manufacturing plants. Familiarity with ITIL processes, incident management, and change management. Experience working with multiple plant locations and stakeholders.

Title: Instructional Technologist (Learning Management System (LMS) Administrator) Type: Hybrid (3 days onsite per week) Duration: ASAP - 12/31/2026 Perks: Competitive Rates, Benefits, free daily lunch when onsite Job Description: This role is part of the Field Learning Management System Administration team and supports the day-to-day administration and management of the Docebo Learning Management System (LMS). The LMS Administrator ensures a seamless learning experience for field learners by managing content, supporting users, maintaining system functionality, and partnering with stakeholders across the organization. Work Schedule Monday through Friday 8:00 AM - 5:00 PM Key Responsibilities Administer and manage LMS content within Docebo and related learning technologies to support Field Learning and Development needs. Create, document, and continuously improve processes that streamline LMS content management and increase efficiency. Provide exceptional learner support by responding to tickets, emails, calls, and troubleshooting LMS-related issues. Manage user roles, permissions, and access based on role-based requirements. Monitor and communicate LMS enhancements, release schedules, and integration opportunities that improve the learner experience. Develop and deliver training on effective LMS use, including virtual or in-person sessions, best-practice guides, and quick reference materials for LMS administrators. Maintain system documentation and LMS knowledge articles. Support the creation, maintenance, and reporting of LMS metrics and learning analytics. Partner with internal stakeholders to determine current and future LMS requirements. Collaborate with IT partners on LMS system operations and technical support. Ensure regulatory and compliance requirements are understood and supported within the LMS. Support LMS integrations with authoring tools and internal platforms to provide a cohesive learning experience. Assist with automated learner assignments based on established rules and criteria. Support Workday (Home Office LMS) as needed for content assignment, tracking, and reporting. Required Qualifications 1-3 years of experience supporting or administering a Learning Management System within a corporate learning or training organization. Experience with Learning Management Systems, including Docebo and Workday. Working knowledge of SCORM standards (SCORM 1.2 and SCORM 2004, 3rd and 4th editions). Strong ability to work independently, solve problems, make decisions, and communicate effectively with stakeholders and learners. Strong analytical skills with the ability to identify issues and propose creative, learner-focused solutions. Excellent customer service and learner support skills. Ability to collaborate effectively with cross-functional and cross-departmental teams. Effective written and verbal communication skills. Nice to Have Experience using Articulate Storyline and Articulate Rise. Experience working with Learning Management Systems beyond Docebo and Workday. Familiarity with LMS reporting and learning analytics.

Primary Duties & Responsibilities Uses advanced knowledge of PC, mobile device, hardware, software configurations, operating systems, and LAN to resolve technical environment issues and provide implementation support. Provides omni- channel technical support (Home Office) in a fast paced, high-pressure environment while multi-tasking (e.g. two or more simultaneous users) and or reprioritizing efforts as needed. Provide on-site, in-person support, five days a week at either the Franklin or Downtown campus. Back up the TSC AV team on an as needed basis Performs advanced level client experience consultation. Deep issue analysis when challenged at First Level, use of advanced knowledge and software tools to assist in developing solutions and tests fixes to resolve first touch whenever possible. Resolves escalations from Level 1 support where needed. Provides Home Office subject matter expertise to less experienced staff both in person and/or on-line. Expands knowledge and experience by gaining additional subject expertise and demonstrated proficiency in some of the following areas: Training - Perform technical mentoring, training and consultation to individuals or users. Project Consultation - Represent the Technology Service Center on project efforts to help drive a successful implementation, client and support experience. Help kick-off meetings, setup AV equipment in the spaces TSC AV is responsible to support. Stays up to date on changing business needs and interacts with project and support (N-tier) teams to coordinate/trouble-shoot support for rollouts, deployments and implementations. Remains closely connected with our internal team, and Home Office clients via an Omni channel support environment. Contributes to process/service improvement ideas to enhance the client experience, partnering with more experienced team members for guidance where needed. Resolves issues while exciting and level setting clients about the technology environment. Knowledge, Skills, Abilities High School degree. Minimum of 2 years of technical Help Desk experience or in-person technical support. Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tools. Demonstrates strong customer service skills that translate both inside and externally, verbally and in writing at all levels in a succinct yet understandable fashion based on audience. Includes exemplifying a professional image that supports the vision of future service and the ability to provide multi-channel support in a rapidly changing technology environment. Demonstrated analytical and problem-solving abilities including sound judgment/decision-making skills. High degree of initiative and motivation including willingness to seize opportunities to identify, help drive and implement process/service improvement and innovation. Keen attention to detail including proficiency in clear and understandable ticket documentation. Ability to diffuse/resolve escalations, resolve complex issues, help train and coach others.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.

Job Description AE Business Solutions is seeking a Help Desk Specialist to take on a longterm contract position! This is a 12 year contract position where conversion to FTE status is possible. The first month of this position will need to be performed onsite, then the Help Desk Specialist will work 3 days onsite and 2 days remote each week. If you're an IT support professional with 2+ years of experience in a Windows environment with excellent customer service skills and ServiceNow (similar ticketing systems will be considered) experience, we want to hear from you! *No C2C Inquiries please Ideal candidate traits: Professional, courteous, customer-focused demeanor Prior customer service and/or IT support experience Enjoys problem-solving and figuring things out Comfortable working tickets, calls, and troubleshooting in a structured environment Technical environment: 95% Windows Microsoft Suite Ticketing systems: ServiceNow preferred, but experience with any ITSM/ticketing system is acceptable Phone systems: Cisco phones and mobile device support is a plus TECHNOLOGY. INNOVATION. PEOPLE The AE Advantage! We're not a staffing company: We're an IT Solutions Integration company with an IT Staff Augmentation Division. We've been Madison-based for over 70 years. Not only is Madison the market we serve, but it's our home. ** We pay a generous bonus for the referral of an eligible candidate who works for AE Business Solutions for 90 days** AE Business Solutions does not sponsor applications for employment visas AE Business Solutions is an Equal Opportunity Employer

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has been in operation since 1977 and has grown to be the largest ambulance service provider in Wisconsin. We are a certified participant and contracted provider in the City of Milwaukee 911 system. We have nine locations in Milwaukee County, one in Waukesha County, and one in Racine County. We receive more than 120,000 calls per year. Job Title: Junior Systems Administrator Location: Milwaukee, WI (On-Site) Reports To: IT Manager Summary: The Junior Systems Administrator Technician will operate and maintain computer systems and networks to ensure they function as intended and meet organizational needs. The work of this position, in cooperation with other IT and Bell staff, allows our EMS crews to provide the highest level of emergent care, while operating as the largest provider of ambulance services in the State of Wisconsin. Essential Duties and Responsibilities may include but are not limited to: ● Handles Incoming Help Desk Tickets and ensures resolution in a timely manner. ● Installing, configuring and maintaining software and hardware components of computer and network systems (Windows 11/Windows Server/Mac OS/IPADOS/ IOS/Android/ChromeOS) ● Participates in on-call rotation ● Assists end users and team in diagnosing and troubleshooting software and hardware issues ● Repairing and replacing damaged computer and network components ● Ensuring the security of the end users by following and enforcing SOP's ● Maintains and updates technical documentation regularly ● Testing of new hardware and software before full-scale installation ● Be available in the event of outages and urgent needs (maybe outside of normal working hours) ● MDM management (Provisions and supports mobile devices tethered to an MDM) ● User Account management (Active Directory Management) ● Works with vendors to determine warranty or repair status ● Attends meetings as required ● Ability to troubleshoot LAN/WAN connectivity for all networked devices; coordinates troubleshooting effort with Networking team ● Experience in a data sensitive environment ● Performs other duties as assigned Soft Skills: ● Driven to learn, uncover, understand, and challenge status quo ● Effective communication - deliver a message using business acumen with clarity and connect intended audience ● Critical thinking - strong problem-solving skills and attention to detail, using data and objectivity to make decisions and recommendations ● Result oriented and sense of urgency ● Time and priority management ● Adaptability Desired Qualifications: ● Associates degree in Computer Science, Information Technology, related field or comparable certifications ● 3+ years' experience in Help Desk or related roles ● Ability to provide off hour support ● Strong interpersonal and communication skills Bell Ambulance can offer you an incredibly competitive wage and a comprehensive benefits package, including health, dental, vision, FSA, HSA, and company-sponsored plans. In addition to core benefits, Bell Ambulance offers a 401(k) plan that you are eligible for upon date of hire, and we match 100% of contributions, up to a maximum of 6%. *Bell Ambulance participates in E-Verify and will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Current staff, faculty/adjunct at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. The IT Operations Admin is responsible for supporting the University's technology needs and ensuring the maintenance of technology services across network, hardware, software, and desktop systems. This position requires strong troubleshooting, analytical, and diagnostic skills, along with excellent communication and customer service abilities. REQUIREMENTS: * High School diploma required, an Associate's degree in an IT related field preferred. * At least 3 years of experience in technology support role required, at least 5 years preferred. * Certifications preferred in A+/Network+ Certification and/or any Microsoft Certified Associate preferred. * Experience working in K-12 or higher education industry preferred. COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $25.60 to $34.63. Click Here to learn more about careers at Herzing University. RESPONSIBILITIES: * Campus IT Support * Support and assist technology usage for students, faculty, and staff, enhancing the campus's educational environment. * Execute daily, weekly, monthly, and annual maintenance, system upgrades, and security protocols. * Participate in the development and execution of campus IT roadmaps, including projects and ongoing service enhancements. * Technology Maintenance and Operations * Ensure smooth operations of all campus networked devices, including computers, printers, copiers, and telephony systems. * Adhere to established processes for managing hardware, software, and systems configurations. * Maintain and track IT hardware, software, and facility equipment inventory. * Central Operations Support (20%) * Provide timely and efficient technical support to students, faculty, and staff through both the IT ticketing system and phone support. * Log, research, and accurately resolve end-user issues, ensuring adherence to Service Level Agreements (SLAs). * Assist users in troubleshooting a wide range of issues, including hardware, software, and network connectivity. * Customer Service and Troubleshooting * Documentation and Compliance Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. PHYSICAL REQUIREMENTS: * Must be able to remain in a stationary position 50% of the time. * Must be able to occasionally move around the work location. * Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals. * Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone. * Visually or otherwise identify, observe and assess. * Occasionally move, carry, or lift 25 pounds. * Frequently positions self to maintain computer related equipment which may involve bending, stooping, kneeling, crouching, or crawling. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. *************************************** Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************

Job DescriptionAbout Twin Disc Twin Disc is a global leader in power transmission technology, serving diverse markets with innovative, high‑quality solutions. For over a century, we have powered progress by engineering products that move the world forward. We continue to grow through bold thinking, collaboration, and a passion for excellence. We are seeking a dynamic and strategic Distribution Network Manager to strengthen and optimize our North American distribution network, ensuring strong partnerships, market expansion, and sustainable long‑term growth. Position Summary The Distribution Network Manager is responsible for managing distributor relationships and optimizing distribution activities across North America to maximize sales performance. This role focuses on building strategic partnerships, resolving distributor challenges, ensuring high‑quality representation, and identifying growth opportunities that support Twin Disc's strategic objectives. Key ResponsibilitiesDistribution Leadership & Strategy Lead sales initiatives through a strong North American distributor network to grow revenue and expand market share. Develop, maintain, and elevate high‑performing distributor relationships aligned with organizational goals. Continuously assess distributor performance and identify opportunities for improvement. Program & Network Management Implement and manage periodic distributor re‑certification programs to maintain standards of excellence. Organize product training sessions, plant tours, and engagement events to strengthen technical competency and partnership continuity. Manage the Distributor Advisory Council to gather industry insights and align strategic priorities. Operational Oversight Monitor distributor inventory levels and warranty activity to enhance customer satisfaction and operational efficiency. Support credit control and receivables management within approved limits. Resolve distributor‑related issues promptly and effectively. Travel & Relationship Building Travel up to 25% domestically to engage directly with distributors, support initiatives, and strengthen relationships. QualificationsEducation Bachelor's degree in Electrical Engineering, Mechanical Engineering, Business Management, or a related field. Experience Minimum of 5 years of experience in product application, sales, or related technical sales functions. Skills Proficiency with Microsoft Suite, JDE, Qlikview, and Salesforce. Excellent verbal and written communication abilities. Strong presentation, negotiation, and relationship‑management skills. Spanish language proficiency preferred. Technical & Professional Competencies Strong analytical and problem‑solving skills. Extensive knowledge of Twin Disc products and applications (or ability to develop quickly). Ability to manage complex distributor networks and influence stakeholders at all levels. Valid passport required. Why Join Twin Disc? Opportunity to lead strategic initiatives within a global, innovative organization. Collaborative culture built on trust, expertise, and continuous improvement. Competitive compensation and comprehensive benefits package. Paid company time during the holiday shutdown (Christmas through New Year's). Flexible work schedule to support work‑life balance. Work with a winning team with diverse backgrounds and experiences. Powered by JazzHR Qf2dCjPge6

The Network Architect is responsible for the design, modernization, maintenance, monitoring, patching, update and documentation of the network and infrastructure across 4 sites as well as over 300 buses and stations. This position assists with strategic planning and innovative solutions and applies advanced technical knowledge to implement and support enterprise voice, video and data services that align with the Company's business and IT objectives. The Network Architect provides hands-on technical capabilities and manages simple and enterprise-wide projects from initiation to completion for the voice, video and data infrastructure. This position partners with stakeholders, vendors and the IT Department team to define requirements and to develop architecture for scalable and reliable network infrastructure to meet present and future business needs. ORGANIZATION STRUCTURE: The Network Architect reports to the Director of Information Technology. NATURE OF WORK AND JOB SCALE: The Network Architect reviews all design plans prior to implementation of network changes; and reviews all post implementation documentation. This position is responsible for managing the performance and production of Cyber security analysts, network contractors, and ensures the established expectations are met. This position also monitors, maintains and updates network infrastructure, phones, bus technology and collaborates with the Network operations manager on server, SAN, phone and VM health. The Network Architect has access to all administrative passwords, combinations to safes, and direct access to highly sensitive information. This position is a level 2 support position and will handle calls escalated from the help desk. The Network Architect also provides support to the other Senior Systems Administrators. The Network Architect carries the on-call phone during off hours as part of the operations staff rotation. The on-call responsibilities require this position to be available at all times during their on-call rotation. While on-call, this position must address all issues that are deemed to be business-critical as soon as possible by either coming on-site or addressing the issues remotely. Any calls that come in during the on-call period that are not business-critical must be documented and sent to the appropriate IT representative to be addressed during the next business day. During non-work hours, and during periods when this position is not on-call, if the Network Architect is available, it is expected that this position will help or provide assistance to the network engineers. ESSENTIAL FUNCTIONS: Provide Project Management for Information Technology upgrades and improvements. Coordinate and supervise vendor personnel in the development, installation, operation and maintenance of computer and IT infrastructure systems. Conduct routine hardware and software audits of the network infrastructure to ensure compliance with established standards, policies, best practices and configuration guidelines. Develop and maintain network communications between existing and new IT infrastructure. Configure, test, and maintain security protocols on all IT infrastructure, including intrusion detection systems and network access. Recommend purchases and upgrades of hardware and software, including maintenance and support. Design, installation, maintenance and enhancements of a wired and wireless network that delivers voice, video and data services on corporate production and guest networks. Execute perimeter network security including firewalls. Maintenance of private DHCP services and both public and private DNS services Ensure data integrity and security by evaluating, implementing, and managing appropriate network infrastructure hardware and software solutions utilizing industry standards and best practices. Work with voice and data service providers to obtain new service and troubleshoot/maintain existing service. Work with Cellular providers and engineers to establish connectivity including APN and PCI requirements. Provide assistance to the Director of IT with budgeting, planning, and developing standards, policies, and administrative needs. Document and share all processes and solutions in a manor to which any technical staff would be able to follow. Provide rotational support of on-call phone. REQUIRED QUALIFICATIONS: Advanced Degree in IT field or 10+ year in IT. Layer 3 routing experience. Five years of direct experience designing network architecture. Six years of experience with configuration of network infrastructure and system architecting Must have project management knowledge. Excellent oral and written communication skills. Proven track record of migrating systems and technology. Some Supervisory experience. DESIRED QUALIFICATIONS: Direct experience working with SIP and VoIP protocols Comprehensive knowledge of Cisco IOS advanced configuration (includes EIGRP, OSPF, RIP, BGP routing protocols). Comprehensive knowledge of VLAN configuration and troubleshooting, DNS, Spanning Tree, NTP and Fiber Optic. Comprehensive knowledge of Firewall and DMZ programming and administration Considerable knowledge of Active Directory - advanced (create OU's, Group Policy, Forests etc.) Considerable knowledge of Solar winds, Extreme Wireless networks, Microsoft SCCM, Ninja and Microsoft Exchange. Working knowledge of Windows PowerShell and Linux scripting. CISCO Certified is preferred. Ability to manage multiple projects. Desire and ability to absorb/seek/teach new technologies. Ability to use good judgment and experience to resolve complex issues and challenges. Ability to take ownership for work and initiative for requests, incidents and problems. Knowledge of PCI requirements. Experience with Cellular technology and routing as a network extension. Experience with Cradlepoint routers. Cyber security systems knowledge (E.g. Darktrace, rapid7, Forescout). KNOWLEDGE, SKILLS, AND ABILITIES: Comprehensive knowledge of Firewall DMZ programming and administration. Comprehensive knowledge of Cisco IOS advanced configuration (includes EIGRP, OSPF, RIP, BGP routing protocols) and Cisco VTP (VLAN database). Comprehensive knowledge of PCI requirements. Excellent oral and written communication skills. Desire and ability to absorb/seek/teach new technologies. Ability to use good judgment and experience to resolve complex issues and challenges. Ability to take ownership for work and initiative for requests, incidents and problems. MENTAL/PHYSICAL REQUIREMENTS: Ability to effectively provide both oral and written communications requiring good verbal expression, satisfactory hearing and eyesight clarity sufficient to read. Ability for lifting, carrying, climbing, crouching, reaching, handling, kneeling, sufficient manual dexterity, and eye-hand-foot coordination.

Sysha group (Sysha Inc & Shrikon) is Management Consulting and Staffing company headquartered in Dallas, TX. It is founded in 2008 and operates in US, Canada and India. Sysha group offers a wide variety of services that include contract staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. Sysha group serves diversified client domains such as ecommerce, Telecom, Robotics/Drone and Financial industries amongst others. Job Description Owns creation, execution, and maintenance of technical documentation for Smith+Nephew's New Product Development and other projects. This role collaborates with various functions to understand, develop, and maintain all aspects of technical documentation across projects. • Develop (research/write/illustrate) content, including understanding and communicating detailed technical concepts • Work closely with R&D Engineering, Regulatory, Quality, and Marketing to create any new project-related technical documentation and to make ongoing updates that are a result of user feedback, review of risk management file, and to support regulatory and quality compliance. Responsibilities: • Produces technical documentation including user manuals, package inserts, and other technical guides. • Analyzes and updates existing and new documents to maintain continuity with regulations and project needs. • Designs labels based on input from cross-functional team. • Confers with project managers, engineers, and regulatory experts to establish technical specification, determine text and illustrations to be developed for publication, and ensure accuracy of product documentation. • Determines technical documentation priorities based on timelines and resource capacity. • Anticipates potential project problems and creates solutions or contingency plans. • Manages workload across multiple projects. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years technical writing experience 2+ years in regulated industry preferred o High-tech, medical device labeling and documentation development experience preferred Proficiency in Microsoft Office required and Adobe Creative Suite (InDesign, Acrobat Pro and Illustrator) preferred Experience with desktop operating systems (Windows, mac OS, Linux) Knowledge of networking protocols and troubleshooting Familiarity with IT security best practices Other Qualifications, Skills & Certifications: Strong analytical and problem-solving skills Experience with remote desktop support tools Certification in ITIL or similar IT service management frameworks preferred Self-starter Detail oriented Excellent written and spoken communication Able to work cross-functionally with project team members Able to multi-task across many concurrent projects Willingness to work outside of typical job duties to support the team Additional Information All your information will be kept confidential according to EEO guidelines.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate must have hands-on expert knowledge and full understanding of the Active Directory architecture. A successful candidate must have Active Directory experience at the object and enterprise level for group policy. The following skills must exist in a candidate; strong networking experience, strong support skills for DNS, DHCP and WINS, strong understanding of network security audits and intrusion testing, strong capabilities to test MS hotfixes and service packs against the Active Directory and expert knowledge of FRS and Active Directory replication. Experience in the following software is key; MOM, Bindview, ADMT. Windows 2000 certified and experience with Active Directory tools such as LDAP Queries and data exports, ADSI Edit, LDIF, and directory scripting with VBScript is a plus. Qualifications The position requires at least 6 years of MS experience with at least 3 years of senior level implementation and support skills in Active Directory. The candidate must be customer-focused. The candidate must demonstrate strong teamwork, communication, problem solving, organization, documentation and process management skills. Additional Information Looking for candidates in Medical device industry background

Job Description ITU AbsorbTech is hiring a Systems Administrator to join our team in New Berlin, WI. The Systems Administrator supports and enhances IT systems by identifying technical solutions to improve productivity, maintaining and upgrading hardware and software, and providing support for servers and network infrastructure. This role also manages or participates in IT projects aimed at improving data management and the overall user experience. In this role, you will: Administer and maintain Windows Server environments Manage users, permissions, and system access within Active Directory Configure, manage, and maintain virtual servers using VMware to support business applications and infrastructure Setup, support, and troubleshoot Microsoft SQL Server database servers Oversee backup and disaster recovery systems/strategies (on-premises and cloud) Maintain system patching, imaging, and configuration baselines Act as Tier 3 escalation point for complex technical issues Participate in IT projects such as migrations, upgrades, and new site rollouts Location: This role requires working on-site in New Berlin, WI. Schedule: 8am-4:30pm, Monday through Friday. Education and Experience: Associate degree in computer science (or equivalent) with 5+ years of experience in Systems Administrator role. Hands-on experience with VMware, including setup, configuration, and management of virtual servers (VMs). Strong knowledge of Windows Server and Active Directory. Experience or working knowledge of Microsoft SQL Server. Proven ability to lead and support IT projects; ERP experience preferred. Strong organizational and communication skills Our benefits include: Onsite doctor Medical, Dental and Vision Insurance 401(k) with company match Disability and Life Insurance Paid Time Off and 8 Paid Holidays Career Advancement Opportunities Chaplain Services Our employees experience a world of opportunities - we offer award winning training, incentives for safety, a full and robust benefits package and a family focused work culture. We know our employees are the key to our success. About ITU AbsorbTech ITU AbsorbTech was founded in 1908 as an industrial laundry company. Now, based in New Berlin, WI, it's one of the oldest family-owned industrial laundries in the country. We have 15 facilities across the eastern US, servicing thousands of manufacturers by providing reusable uniforms, mops, towels, and mats. Since the mid-1990s, we've been the top choice in environmental services by offering launderable absorbents, replacing disposable products. Each year, we recover over 200,000 gallons of oil and solvents from our customers' used products. ITU AbsorbTech is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, age, sex, national origin, disability or handicap, military status or any other basis prohibited by federal, state, or local law.

Our great client in Downtown Milwaukee has an immediate opening for a Service Desk Technician. If you are interested please apply with resume to [email protected]. * Communicates highly effectively with the end user community, establishes rapport and troubleshoots their issues as needed. * Ability to quickly understand and offer suggestions on established procedures. * Identifies recurring problems and suggests solutions. * Able to quickly become familiar with the environment and organizational structure of the company. * Experience with ServiceNow or other major incident management tool * Experience with Microsoft products, specifically the M365 suite. * Experience with Microsoft Intune administration. * Experience with Window 10 administration. * Desktop Support certification such as A+ or other (or accumulated years of experience). EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Milwaukee, WI, US Job Type: Date Posted: January 12, 2026 Similar Jobs * Service Desk Manager * Remote Service Desk * IT Service Desk Tech * Service Desk Coordinator * Service Desk Analyst

Summer Projects/Paraprofessional Additional Information: Show/Hide Who We Are: Waukegan Community Unit School District No. 60 serves nearly 14,000 students in preschool through grade 12 and is located halfway between Chicago, Illinois and Milwaukee, Wisconsin on the shores of Lake Michigan. The District has one early learning center, 15 elementary schools, five middle schools and a high school program divided between two 9 12th grade campuses. The District encompasses portions of Waukegan, Beach Park and Park City. Why We Do This Work: The Waukegan Community Unit School District No. 60 has set an ambitious agenda for change, guided by the belief that all children, regardless of circumstances, can achieve at high levels and academic gaps can and will be eliminated with the support of teachers who deliver engaging, relevant, and academically rigorous instruction that excites students and instills a love of learning in them. Essential Duties and Responsibilities: Directly responsible to the building principal, indirectly responsible to Instructional Technology Director keeping them informed of building status regarding equipment, software and usage issues. Responsibilities: * Manage all computer related equipment and supplies in assigned building; * Assist staff with primary level troubleshooting for software, computer, and printer related problems; * Submit all building secondary level repair requests to the appropriate district technology technicians; Maintain building inventory database of technology related equipment and supplies; * Assist students in the classroom with instructional computer application usage; * Assist with the correct use of computer programs and equipment; * Help document student time on task using learning programs at the computer station in the classroom; * Organize distribution of instructional computers, printers and software in assigned building; * Follow procedure developed by district technician for primary level troubleshooting related to equipment malfunctions; * Work with building based lead teachers/principals in designing plan and schedule for assisting in use of technology for classroom instructional support learning. Note: The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of job duties, responsibilities, and requirements. Qualifications: Professional Educators License, PARA(ELS). Endorsement(s): Paraprofessional Educator Pre-Kindergarten through Age 21 Compensation: Per Contract Additional Information: No more than two days can be missed without jeopardizing dismissal and termination of the contract unless extenuating circumstances prevail. An hourly rate per hour will be deducted for each hour or partial hour missed. This includes time before and after the start and end of the school day and all professional development sessions. Application Deadline: Candidates must submit an online application by closing date Currently scheduled for: Professional Development May 28, 2026 Student attendance dates: June 2 through June 30, 2026 PreK- 8th Grade Student attendance: 8:30 am - 2:00 pm Monday through Thursday 9-12th Grade Student attendance: Session A 8 - 11:30am Session B 12:15 - 3:45pm Monday through Thursday Waukegan School District is not responsible for any unforeseen calendar changes that might be decided by the District. Only online applications will be considered. Apply: ************* Waukegan Community Unit School District 60 offers employment opportunities without regard to age, gender, race, color, national origin, religion, marital or military/veteran status, sexual orientation, pregnancy, parental status, genetics or disability.

Step into a high-impact role where your expertise in IT infrastructure and cybersecurity directly supports a 70-year legacy of manufacturing excellence and operational resilience. For more than 70 years, Milwaukee Electronics has delivered advanced electronics manufacturing solutions to customers across aerospace, defense, medical, industrial, and other highly regulated sectors. As our technology footprint grows, so does the strategic importance of secure, compliant, and resilient information systems. Our IT and cybersecurity teams play a central role in protecting the organization from evolving threats, maintaining ITAR/CMMC compliance, and ensuring the stability of the infrastructure that supports our manufacturing operations. Senior IT professionals who join us play a visible role in shaping our security posture and enabling ongoing operational excellence. SUMMARY The IT System Administrator at Milwaukee Electronics plays a critical role in advancing the company's strategic use of information systems and data, ensuring the right balance of service, security, and compliance. This role is responsible for administering IT services and infrastructure, including all cybersecurity functions, and directly supports the organization's operational efficiency and competitive advantage. ESSENTIAL DUTIES AND RESPONSIBILITIES Governance and Compliance Ensure IT systems adhere to regulatory and company standards, including ITAR and CMMC. Maintain secure configurations and documentation Risk Management Conduct risk assessments and implement mitigation plans Support disaster recovery planing and execution Cybersecurity Develop, refine, and monitor cybersecurity policies, practices, and response plans Proactively monitor systems and respond to incidents using industry best practices and compliance requirements IT Infrastructure Administer VMware, Microsoft 365, Dell servers, Cisco networking, and related systems Recommend and implement improvements to enhance performance, scalability, and security. Vendor Management Develop and maintain relationships with IT vendors and service providers Evaluate and manage third-party tools, services, and contracts Mentorship and Knowledge Sharing Provide support, guidance, and training to Technology team members Contribute to skill development in security and system administration Continuous Learning Stay current with cybersecurity trends, emerging threats, and evolving technologies Pursue relevant certifications and professional development QUALIFICATIONS Bachelor's or Master's degree in IT, Computer Science, Cybersecurity, or a related field is preferred; however, equivalent hands-on experience will also be considered. Proven experience in administering IT services and infrastructure in a manufacturing or electronics environment. Demonstrated experience in cybersecurity, including developing and implementing security policies and procedures, with specific knowledge of ITAR and CMMC requirements. Advanced knowledge of cybersecurity strategies and tools. Proficiency in IT infrastructure and network systems, including VMware, SharePoint, Microsoft 365, Dell servers, and Cisco switches. Excellent communication, problem-solving, and project management abilities. CERTIFICATIONS Cybersecurity certifications (CISSP, CISM) are highly desirable. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, employee is frequently required to stand; walk; sit; use hands to point, handle, or feel; and reach with hands and arms. Employee is occasionally required to stoop, kneel, crouch, or crawl. Employee must frequently lift and/or move up to 10 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is an onsite role performed primarily in a professional office setting located within a manufacturing facility. The employee may occasionally be exposed to moving mechanical parts, production equipment, and moderate noise levels when working in or around manufacturing areas. The noise level in the office work environment is usually moderate. Standard business hours apply; however, evening or weekend work may be required to meet business needs, particularly for system upgrades, maintenance, or incident response. MILWAUKEE ELECTRONICS IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at ************ or ***************************. For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal | U.S. Equal Employment Opportunity Commission (eeoc.gov). Because this job has access to controlled technology, we must comply with ITAR. Any job offers will be contingent on verification that the candidate is a U.S. person (i.e., U.S. citizen, U.S. nationals, lawful permanent resident, or individual granted asylum/refugee status in the U.S.) or can otherwise satisfy ITAR compliance requirements. If applicable, if an individual is not a U.S. person, our policy is to not take the extra step of seeking approval from the federal government for that person to work in this position. Upon hire, the successful candidate must present acceptable proof of identity and current authorization to work in the U.S., as required on Form I-9. We do not provide sponsorship support for employment-based visas such as H-1B.

The IT Network Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies. The role requires a unique blend of technical expertise and business acumen, enabling the manager to translate technical concepts into actionable business strategies. Essential Duties and Responsibilities: Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality. Setting up workstations with computers and necessary peripheral devices Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software. Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up. Familiarity with Wide-Area-Networks, various routers and hubs and communication methods including fiber optics, and wireless communication is required. Working Knowledge of Scale Computing is helpful. Manage internet access, restrict users to appropriate sites, and provide e-mail capabilities. Maintain knowledge of various broadband internet options. Develop and maintain local networks in ways that optimize performance. Ensure security and privacy of networks and computer systems. Provide orientation and guidance to users on how to operate new software and computer equipment. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs. Liaise between business departments and IT to translate business needs into technical requirements. Design and enforce policies and procedures for the use of business systems to ensure data integrity and security. Coordinate the training of staff on new systems and software to ensure efficient use and adoption. Evaluate and select vendors for business systems solutions, negotiating contracts and managing relationships. Lead the troubleshooting and resolution of system-related issues, ensuring minimal disruption to business operations. Conduct post-implementation reviews to assess the success of business systems projects and identify areas for improvement. Aligns technology and business processes with the company's long-term goals. Through analytical and design expertise, a Business Systems Manager reevaluates and redesigns workflows, systems, and processes for significant improvements in cost, quality, service and speed. Engage with internal and external stakeholders to align system implementations and updates with organizational goals and user needs. Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met. Other duties as needed Why should YOU work at D&H Industries? You WILL: Receive weekly pay. Be a piece of the puzzle. You can make a difference! Use your mind. We have invested heavily in automation. We have state of the art technology. Come tour our facility to see us in action. We are innovating. Be treated with human dignity. Our supervisors care about our people. Have cross training opportunities. You will be able to learn new skills and have variety in your work. Have opportunities to share YOUR ideas. We want your input! Make your health and wellness a priority. We have an on-site clinic staffed by a Physician Assistant. You can see a doctor during your workday. Be reimbursed up to $1,000 each year for alternative medical treatments like massage therapy, yoga classes and holistic medicine. Receive raises every year if meeting performance expectations. Receive up to $2,000 in tuition reimbursement per year. D&H offers paid holidays including Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve & New Year's Day. D&H also offers medical, dental, vision, 401K, profit sharing, company-paid short-term, long-term disability, life & AD&D insurance, gain sharing bonus, and annual Christmas bonus. Requirements Skills and Competencies: Demonstrated customer service skills and communication skills. Excellent diagnostic and problem-solving skills. Excellent communication ability Outstanding organizational and time-management skills In-depth understanding of diverse computer systems and networks. Education: Associate's degree or two year program with certification in Information systems and three years of experience. Bachelor's degree in Information Systems or related field is preferred. Experience and/or Training: SQL experience (preferred), proven experience as an IT technician or relevant position. Licenses/Certificates: Certification in Microsoft MCSA preferred.

For one of our ongoing long-term multiyear projects we are looking for a Desktop Support Technician. The position is based out of Milwaukee, WI. Locals preferred but can be done remotely for the time being this year. Experiences: This Desktop Support position provides 3rd level (expert/advanced) technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, desktop deployment tools such as SCCM, LANDesk, MDT, etc., x86 desktops/laptops, Multi-Function Devices (print/fax/copier/scanner), MacBook devices and other supported wireless devices such as Windows Phone, Android, and/or iPhone/iPad. This position receives escalated level support issues from an internal help desk and serves as a mentor to other desktop support staff. The incumbent shall have 4 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. Very qualified candidates will be expected to package desktop applications (off-the-shelf and in-house developed) by way of a ticket based request system. Depending on the nature of the request, the software is to be formally evaluated, licensing requirements researched, installation steps documented, and final work approved. The incumbent shall have 5 or more years of experience in a Desktop Support position. Experience with a focus on application packaging and support with MSI tools such as Wyse or InstallShield, Scripting, and/or other desktop automation tools is preferred. The incumbent shall also be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. This Desktop Support person relies on extensive experience and judgment to plan and accomplish goals. This Desktop Support person is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on assigned projects. A wide degree of creativity, self-direction, and latitude is expected. Responsibilities: 5+ Years of experience to Remote Desktop 5+ Years of experience to Management Tools 5+ Years of experience to Remote Desktop 5+ Years of experience to Management Tools 3+ Years of experience to Technical Writing and Documentation 3+ Years of experience to Analytical/problem solving skills 3+ Years of experience to Customer Service