**We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Now hiring for Club Wyndham Ocean Walk Resort in Daytona Beach, FL.**
**Pay is $18/hour** for this full time position with full benefits including Paid Time Off, Travel Discounts, 401K matching, Tuition Assistance, and other great benefits!
**How You'll Shine:**
The NightAuditor is responsible for the preparation and disposition of all Night Audit work. The NightAuditor may be responsible for all Front Office functions on the third shift. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, servers and desk agent's paperwork, etc.). Generates all reports as required for Food and Beverage audit. Maintain proper record keeping (i.e., log books, etc.) according to standards. Complete the initial direct bills and place on the Property Accountant's desk. Attach all folio/banquet check backup to the bills. May handle and follow through on all guest requests during the third shift.
**What You'll Bring:**
+ Professional appearance and a positive, can-do attitude.
+ Ability to give high priority to customer service.
+ Excellent communication skills with the ability to read, write and understand English.
+ Ability to solve problems with minimal guidance.
+ Ability to multitask and work in a fast paced environment.
+ Strong attention to detail and organization skills.
+ PC Skills and Microsoft Office experience.
+ Accounting systems knowledge preferred.
+ Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.
+ 1 year of Front Desk or Hospitality Guest Service experience.
+ 1 year accounting or Night Audit experience preferred.
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ***************************** , including the title and location of the position for which you are applying.
$18 hourly 4d ago
Looking for a job?
Let Zippia find it for you.
Night Auditor
Rebel Hotel Company
Night auditor job in Maitland, FL
As a NightAuditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team! The nightauditor will perform reconciliations of the day's financial transitions and function as a front desk agent overnight. The nightauditor will also serve as the hotel's manager on duty overnight.
$25k-32k yearly est. 14d ago
Night Auditor | Daytona Speedway Courtyard
Shaner Hotels 3.9
Night auditor job in Daytona Beach, FL
Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.
Responsibilities
The NightAuditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The NightAuditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
$26k-32k yearly est. Auto-Apply 34d ago
Night Auditor
Holiday Inn Express & Suites Palm Coast-I-95 4.1
Night auditor job in Palm Coast, FL
Job DescriptionOur property is seeking a nightauditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation:
14.00 - 15.00 hourly
Responsibilities:
Provide exceptional service to all hotel guests during their stay
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
Excellent customer service and communication skills are required
Requires a flexible schedule that allows for overnight shift hours
Proficiency with computers is required; experience with reservation and accounting software is desired
High school diploma or equivalent required; some college preferred
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
About Company
Our property's vision is to make a positive impact on the people and community around us. We value relationships, reputation, and returns for all employees. #YeswecanTogether
$23k-28k yearly est. 3d ago
FRONT DESK NIGHT AUDITOR
Premier Resorts Management Inc.
Night auditor job in Daytona Beach, FL
Job DescriptionCome join us at our award-winning Holiday Inn Hotel & Suites Daytona Beach Oceanfront, Daytona Beach, Florida as Front Desk NightAuditor. BASIC FUNCTION To attain the highest level of service to all hotel guests. II. SCOPE
Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies.
III. DUTIES AND RESPONSIBILITIES
1. Sell rooms so as to maximize the average daily rate and occupancy.
2. Check in and out guests in an efficient and friendly manner.
3. Maintain cash bank in order to receive payment and make change.
4. Answer phones within 3 rings.
5. Assist with reservations during each shift as needed.
6. Know all Front Desk policies and procedures, including 100% guest satisfaction.
7. Be knowledgeable of all hotel outlets and hours of operation.
8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed.
9. Record and process all wake-up calls, and follow up
with supervisor for any opportunities.
10. Ensure all messages and mail is received by the guests.
11. Perform bucket check daily.
12. Maintain a current cash list.
13. Monitor credit card high balances and obtain authorization for high balances.
14. Monitor cash paying guests and maintain credit balances.
15. Honor special room requests requiring pre-blocking.
16. Know Inn Time (computer program for front desk) procedures.
17. Be polite courteous, and helpful to all guests.
18. Use response log to ensure all requests are being met.
19. Maintain all reports needed in event of the computer going down.
20. Know room status at all times.
21. Prepare for group arrivals and departures.
22. Perform daily end of shift deposits and correct "drop" procedures.
23. Follow all policies, procedures and rules as stated in the Employee Handbook.
24. Adhere to safety and emergency policies and procedures.
25. Perform any reasonable request as assigned or directed by management.
$24k-31k yearly est. 26d ago
Front Desk Clerk
Hilton Grand Vacations 4.8
Night auditor job in Daytona Beach, FL
As a Front Desk Agent, you would be responsible for: Responsibilities as Front Desk Clerk include contributing to company success by performing duties to the highest standards. * Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
* Inputs information into the computerized reservations' system to update and maintain records.
* Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
* Generates invoices and collects monies due through the rental program and through merchandise sales.
* Maintains safety deposit boxes.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepare and consistently restock the front desk with supplies including preparing arrival packets.
* Provides information on area attractions and resort amenities.
* Type correspondence and reports for management as needed.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
Why do Team Members Like Working for us?
* Recognition Programs and Rewards
* A people-first culture
* Positive Team Environment
* Travel Discounts Program
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Paid Vacation and Paid Sick Days
* Tuition reimbursement programs
* Numerous learning and advancement opportunities and more!
Qualifications
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:
* Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
* A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
* Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands.
* Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
* 6 months' Customer Service Experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Front Desk/Guest Services Agent
* Cash/credit card transactions
* Resort Hospitality or related industry
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing?
Responsibilities as Front Desk Clerk include contributing to company success by performing duties to the highest standards.
* Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
* Inputs information into the computerized reservations' system to update and maintain records.
* Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
* Generates invoices and collects monies due through the rental program and through merchandise sales.
* Maintains safety deposit boxes.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepare and consistently restock the front desk with supplies including preparing arrival packets.
* Provides information on area attractions and resort amenities.
* Type correspondence and reports for management as needed.
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:
* Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
* A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
* Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands.
* Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
* 6 months' Customer Service Experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Front Desk/Guest Services Agent
* Cash/credit card transactions
* Resort Hospitality or related industry
$29k-34k yearly est. 30d ago
Night Auditor & Hotel Operations & Shuttle Driver
Sitio de Experiencia de Candidatos
Night auditor job in Daytona Beach, FL
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$26k-33k yearly est. Auto-Apply 16d ago
Front Desk Representative
Gastro Health 4.5
Night auditor job in New Smyrna Beach, FL
Gastro Health is seeking a Full-Time Front Desk Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Other duties as assigned.
Minimum requirements:
High school diploma
2+ years experience in medical practice or similar setting
Bilingual (Spanish) preferred
eClinicalWorks (eCW) experience desired
Willing to travel to different centers
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$28k-34k yearly est. Auto-Apply 5d ago
Front Desk Agent
HVMG
Night auditor job in Daytona Beach, FL
As a
Front Desk Agent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$25k-31k yearly est. Auto-Apply 22d ago
Front Desk Agent
Delta Hotels Daytona Beach Oceanfront
Night auditor job in Daytona Beach, FL
Front Desk Agent
As a
Front Desk Agent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$25k-31k yearly est. 22d ago
Front Desk Clerk
Description This
Night auditor job in Daytona Beach, FL
HGV now offers Day One Team Member Benefits
We are excited to offer an amazing opportunity to join the newly renovated 132 suite Daytona Beach Regency. Having been named in Newsweek's “Top Global 100 Most Loved Workplaces ” list, our focus is on our culture of putting people first. Located directly on Daytona's Beachside, a short walk to the historic boardwalk, our resort offers many opportunities to flourish and develop in the field of hospitality. We invite you to become a part of our team that focuses on providing outstanding guest experiences and improving our hospitality expertise for professional development.
What will I be doing?
Responsibilities as Front Desk Clerk include contributing to company success by performing duties to the highest standards.
Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
Inputs information into the computerized reservations' system to update and maintain records.
Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
Generates invoices and collects monies due through the rental program and through merchandise sales.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepare and consistently restock the front desk with supplies including preparing arrival packets.
Provides information on area attractions and resort amenities.
Type correspondence and reports for management as needed.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
Qualifications
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:
Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands.
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
6 months' Customer Service Experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Front Desk/Guest Services Agent
Cash/credit card transactions
Resort Hospitality or related industry
What will it be like to be a Team Member....
We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and excellent travel benefits.
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience:
Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands.
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
6 months' Customer Service Experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Front Desk/Guest Services Agent
Cash/credit card transactions
Resort Hospitality or related industry
What will I be doing?
Responsibilities as Front Desk Clerk include contributing to company success by performing duties to the highest standards.
Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
Inputs information into the computerized reservations' system to update and maintain records.
Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
Generates invoices and collects monies due through the rental program and through merchandise sales.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepare and consistently restock the front desk with supplies including preparing arrival packets.
Provides information on area attractions and resort amenities.
Type correspondence and reports for management as needed.
$23k-29k yearly est. Auto-Apply 36d ago
Front Desk Agent
MCR Hotels
Night auditor job in Lake Mary, FL
HAMPTON INN & SUITES - LAKE MARY *Front Desk Agents must be available to work weekends* SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations
The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$25k-31k yearly est. 5d ago
Hotel Front Desk Clerk
Woodspring Suites Sanford
Night auditor job in Sanford, FL
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$14 - $15 hourly
Responsibilities:
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Communicate with housekeeping to make sure guest rooms are ready
Bookkeeping: keep accurate records of all hotel guest account information
Handle customer complaints as necessary
Qualifications:
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
High school graduate, GED recipient, or equivalent
Comfortable taking telephone calls and mitigating stressful situations
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Exhibits working knowledge of Microsoft Office and reservation management systems
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$14-15 hourly 6d ago
Front Desk Clerk
MHC Equity Lifestyle Properties
Night auditor job in Longwood, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Long Key, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
$23k-29k yearly est. Auto-Apply 45d ago
Receptionist/Front Desk Clerk
Parishes
Night auditor job in Altamonte Springs, FL
Part-time Description
We are seeking a friendly and organized Preschool Receptionist to join our team. The ideal candidate will be the first point of contact for parents, children, and visitors, providing excellent customer service and administrative support in a warm and welcoming environment.
Key Responsibilities:
- Greet and assist parents, children, and visitors in a professional and friendly manner.
- Answer phone calls and respond to inquiries regarding preschool programs, schedules, and policies.
- Maintain accurate records of student attendance and enrollment.
- Manage the reception area, ensuring it is tidy and welcoming.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Coordinate communication between parents and teachers as needed.
- Handle any issues or concerns with sensitivity, discreteness and professionalism.
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional education in early childhood education or administration is a plus.
- Previous experience in a receptionist or administrative role, preferably in an educational setting.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and basic office equipment.
- Ability to multitask and work in a fast-paced environment.
- A warm and approachable demeanor, with a passion for working with children and families.
$23k-29k yearly est. 60d+ ago
Guest Service Representative
LBA Hospitality
Night auditor job in Altamonte Springs, FL
Job DescriptionDescription:
Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.
Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Requirements:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled
Skills:
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills
Abilities:
Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude
SPECIFIC RESPONSIBILITIES
Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.
WORKING CONDITIONS/SPECIAL REQUIREMENTS
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.
POSITIONS FOR POSSIBLE ADVANCEMENT
Assistant General Manager
Guest Service Manager
Guest Service Supervisor
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
$21k-27k yearly est. 7d ago
FRONT DESK NIGHT AUDITOR
Premier Resorts Management Inc.
Night auditor job in Daytona Beach, FL
Job Description
Please come join us at our award-winning Hilton Garden Inn Daytona Beach Oceanfront, Daytona Beach, Florida as Hotel NightAuditor. Hours scheduled are typically from 11:00pm to 7:00am. BASIC FUNCTION To attain the highest level of service to all hotel guests.
II. SCOPE
Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies.
III. DUTIES AND RESPONSIBILITIES
1. Sell rooms so as to maximize the average daily rate and occupancy.
2. Check in and out guests in an efficient and friendly manner.
3. Maintain cash bank in order to receive payment and make change.
4. Answer phones within 3 rings.
5. Assist with reservations during each shift as needed.
6. Know all Front Desk policies and procedures, including 100% guest satisfaction.
7. Be knowledgeable of all hotel outlets and hours of operation.
8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed.
9. Record and process all wake-up calls, and follow up
with supervisor for any opportunities.
10. Ensure all messages and mail is received by the guests.
11. Perform bucket check daily.
12. Maintain a current cash list.
13. Monitor credit card high balances and obtain authorization for high balances.
14. Monitor cash paying guests and maintain credit balances.
15. Honor special room requests requiring pre-blocking.
16. Know Inn Time (computer program for front desk) procedures.
17. Be polite courteous, and helpful to all guests.
18. Use response log to ensure all requests are being met.
19. Maintain all reports needed in event of the computer going down.
20. Know room status at all times.
21. Prepare for group arrivals and departures.
22. Perform daily end of shift deposits and correct "drop" procedures.
23. Follow all policies, procedures and rules as stated in the Employee Handbook.
24. Adhere to safety and emergency policies and procedures.
25. Perform any reasonable request as assigned or directed by management.
$24k-31k yearly est. 7d ago
Front Desk Representative-Bilingual Spanish
Gastro Health 4.5
Night auditor job in Longwood, FL
Gastro Health is seeking a Full-Time Front Desk Representative-Bilingual (Spanish) to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes.
Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary.
Schedule, confirm, and cancel office appointments.
Pick up voicemail messages
Reschedule no-show appointments and maintain coverage to reflect correct information for the day.
Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.
Minimum requirements:
High school diploma or GED equivalent
1 years' experience in a healthcare setting
Punctual and Dependable Required
Bilingual (English/Spanish) Required
Willing to cross train
We are willing to train for this role
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$28k-34k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Rebel Hotel Company
Night auditor job in Maitland, FL
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
$25k-31k yearly est. 60d+ ago
Front Desk Clerk
MHC Equity Lifestyle Properties
Night auditor job in Eustis, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Maintenance - Level I in Eustis, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
How much does a night auditor earn in Daytona Beach, FL?
The average night auditor in Daytona Beach, FL earns between $23,000 and $35,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.
Average night auditor salary in Daytona Beach, FL
$28,000
What are the biggest employers of Night Auditors in Daytona Beach, FL?
The biggest employers of Night Auditors in Daytona Beach, FL are: