Night auditor jobs in Daytona Beach, FL

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

WHO WE ARE Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team? JOB DESCRIPTION SUMMARY: The Night Auditor is responsible for nightly balancing of all accounts for timeshare properties. The Night Auditor will deliver outstanding customer service to our owners and guests. The Night Auditor provides meaningful and positive interactions with guests from the phone, during check-in, throughout the duration of the stay and finally to the conclusion during the check-out process. DUTIES AND RESPONSIBILITIES: Participate in daily operations of the Front Desk, including but not limited to the front desk check list, answering phone calls, checking guests in and out, and creating positive and helpful interactions with our owners and guest Give a professional and warm farewell to our guests. Process and fax all necessary reports for end of day preparation. Process posting of room and tax. Check credit limit report. Check in/out timeshare owners and guests. Be aware of timeshare availability. Maintain cash drawer. Have knowledge of Timeshare Rules and Regulations. Follow oral and written instructions. File daily all departed timeshare registration cards. Complete daily check list. Clean and restock desk for incoming shift. Relay important information to proper department and next shift. Complete other tasks as assigned. Ensure safety and security for all of our guests and owners. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Neat appearance and warm, outgoing personality. Previous Front Desk/Reservation experience. Ability to operate the following equipment. Computer Fax Multi-line phone system Calculator Electronic Key encoder Ability to present information properly using discretion when dealing with owners and guests. Ability to follow oral and written instructions. High School Diploma or GED Good Computer skills including Microsoft Office, Microsoft Excel, email, and general computer skills. Verbal and written communication skills for interaction with owners, guests, vendors, employees, and the general public, using tact and poise. Follows directions with accuracy and positive attitude. On time for scheduled shifts and always shows up for work. BENEFITS (if eligible) Weekly Pay and Direct Deposit Health Insurance (Medical/Vision/Dental) Company-Paid Life Insurance Paid Time Off (PTO) Program Paid Vacation and Holiday Pay 401 (K) Retirement Plan with a Company Match (based on eligibility) Employee Wellness Programs Fitness Center Reimbursement Ongoing Professional Development Opportunities Employee Family & Friends Discounted Stays Various Employee Discounts (Local Businesses and National Retailers) Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party) Company-Supplied Uniforms and Equipment (Applicable Positions) Flexible Work Schedules

The Part Time Night Auditor is responsible for overseeing the hotel's overnight operations while providing exceptional guest service at the Homewood Suites Daytona Beach Speedway-Airport. This position ensures the accuracy of daily financial transactions, maintains hotel safety and security throughout the night, and performs all front desk functions with professionalism and efficiency. The Night Auditor works independently, supports late-night guest needs, and upholds Hilton and Shaner Hotel Group service standards. Responsibilities Guest Service & Front Desk Operations Provide welcoming, attentive, and professional service to all guests during overnight hours. Process check ins, check outs, early departures, extensions, room moves, and reservations according to Hilton brand standards. Address guest questions, concerns, special requests, or complaints promptly to ensure complete satisfaction. Maintain lobby presence and ensure a clean, organized, and safe front desk and public space. Assist with wake up calls, transportation arrangements, luggage needs, and general hotel information. Financial & Audit Duties Balance all daily guest and non guest charges, room revenue, payments, and adjustments for accuracy. Complete nightly audit procedures according to Hilton and Shaner Hotel Group policies. Reconcile and verify credit card transactions and cash deposits. Generate, print, and distribute all required daily reports to designated managers and departments. Ensure compliance with cash handling, credit card security, and end-of-day closing procedures. Safety, Security, and Overnight Oversight Conduct routine property walks to ensure guest safety, property cleanliness, and building security. Monitor cameras, alarms, and access points to maintain a secure environment. Follow all emergency procedures and respond promptly to any incidents, disturbances, or guest concerns. Maintain communication with on-call hotel leadership for any urgent matters. Additional Responsibilities Assist with stocking supplies, organizing materials, and maintaining front office inventory. Keep detailed notes and handoff information for morning shift and management. Support housekeeping or maintenance with simple overnight tasks when required (towels, amenities, light requests). Perform other duties as assigned by management. Qualifications High school diploma or equivalent required. Minimum one year of customer service experience; hotel front desk or night audit experience preferred. Strong communication skills with the ability to assist guests, coworkers, and management effectively. Proficient computer skills; experience with Hilton PEP PMS is a plus but not required. Ability to work independently, prioritize tasks, and make decisions during overnight hours. Strong attention to detail and accuracy in handling cash, financial postings, and reporting. Bilingual English and Spanish preferred but not required. Knowledge of local Daytona Beach attractions, events, and demand generators is beneficial. Must be dependable, punctual, and comfortable working two overnight shifts per week, including weekends and holidays as needed. Schedule Part Time Two overnight shifts per week Flexibility required for weekends and holidays

Job DescriptionCome join us at our award-winning Holiday Inn Hotel & Suites Daytona Beach Oceanfront, Daytona Beach, Florida as Front Desk Night Auditor. BASIC FUNCTION To attain the highest level of service to all hotel guests. II. SCOPE Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies. III. DUTIES AND RESPONSIBILITIES 1. Sell rooms so as to maximize the average daily rate and occupancy. 2. Check in and out guests in an efficient and friendly manner. 3. Maintain cash bank in order to receive payment and make change. 4. Answer phones within 3 rings. 5. Assist with reservations during each shift as needed. 6. Know all Front Desk policies and procedures, including 100% guest satisfaction. 7. Be knowledgeable of all hotel outlets and hours of operation. 8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed. 9. Record and process all wake-up calls, and follow up with supervisor for any opportunities. 10. Ensure all messages and mail is received by the guests. 11. Perform bucket check daily. 12. Maintain a current cash list. 13. Monitor credit card high balances and obtain authorization for high balances. 14. Monitor cash paying guests and maintain credit balances. 15. Honor special room requests requiring pre-blocking. 16. Know Inn Time (computer program for front desk) procedures. 17. Be polite courteous, and helpful to all guests. 18. Use response log to ensure all requests are being met. 19. Maintain all reports needed in event of the computer going down. 20. Know room status at all times. 21. Prepare for group arrivals and departures. 22. Perform daily end of shift deposits and correct "drop" procedures. 23. Follow all policies, procedures and rules as stated in the Employee Handbook. 24. Adhere to safety and emergency policies and procedures. 25. Perform any reasonable request as assigned or directed by management.

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. Position Overview: Teddy Morse's Daytona Harley-Davidson, part of the Ed Morse Automotive Group, is currently seeking a Part Time Night Auditor at the Clarion Inn at Destination Daytona. Responsibilities Ensure an environment in which high standards of customer service and quality exist for our guest. Registers guest and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations coming in. Thoroughly understands and adheres to proper credit, check-cashing and cash-handling policies and procedures. Empowered to resolves guest related problems quickly, efficiently, and courteously Understands room status and room status tracking. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures and guest check-out procedures. Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Communicate with housekeeping and maintenance to ensure the availability of rooms according to forecast. Receives information from the previous shift and passes on pertinent details to the oncoming shift. Post and files all charges to guest, master, and city ledger accounts. Follows procedures for issuing and closing safe deposit boxes. Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed. Reports any unusual occurrences or request to the Front Office Manager or the MOD on duty. Knows all safety and emergency procedures. Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Attend department meetings whenever scheduled. Work closely with all departments with-in the hotel. Speak to every employee and guest you come in contact with. Perform or coordinate other tasks as assigned by the Front Office Manager. Exemplify the Forbes Hamilton Standards of Excellence. Qualifications Hotel Front Desk experience preferred Great customer service required! Additional hours available during training Excellent verbal, comprehension, listening and problem-solving skills. Interpersonal and time management skills. Adaptability. Understanding of how to use front office equipment. Sound computer skills and working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential! -Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including: Medical Dental Vision Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program! - Discounts on vehicles, parts & service Employee Referral Program- Get rewarded for working with friends! Become involved in our community with Ed Morse Cares Unlimited career potential- opportunities in multiple states with over 30+ brands! Ongoing Education- receive manufacturer and product knowledge training Not ready to apply? Connect with us for general consideration.

What's the job? As a Front Desk Agent - you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Your day-to-day Be the warm welcome that kicks off a memorable guest experience Acknowledge loyalty program members by status and returning guests, in person, on the phone, or via online chat Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests. Help them with anything from billing issues to local knowledge, and loop in hotel management when necessary Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed Take pride in your appearance and hotel as a brand ambassador Always know what events and activities are on the day's schedule Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service May assist with other duties as assigned Accountability This job reports to the Front Office Manager.

Gastro Health is seeking a Full-Time Front Desk Representative-Bilingual (Spanish) to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Greet patients in a pleasant and timely manner. Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure patient has current referral on date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. Ensure time-of-service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards. Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes. Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary. Schedule, confirm, and cancel office appointments. Pick up voicemail messages Reschedule no-show appointments and maintain coverage to reflect correct information for the day. Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records. Other duties as assigned. Minimum requirements: High school diploma or GED equivalent 1 years' experience in a healthcare setting Punctual and Dependable Required Bilingual (English/Spanish) Required Willing to cross train We are willing to train for this role We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Opportunity for career advancement in a fast paced growth oriented organization Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contribution Voluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by We are seeking a highly motivated and customer focused individual to join our team as a Hospitality Specialist As a Hospitality Specialist you will play a vital role in ensuring exceptional customer service experience for our guests You will be responsible for providing a warm and welcoming environment addressing guest needs and ensuring their satisfaction throughout their stay What youre great at Responsible for the efficient and courteous operations of the front desk Responsible for checking guests inout Collect balances post appropriate room charges make reservations make room moves and stay over requests for guests as needed to ensure guest satisfaction Check online travel agents for rental inbound Run reports and correct errors before guest check in Prepare night audit daily and respond to any online reviews Answers and transfers call from the switchboard using proper telephone etiquette Having the ability to answer guest questions about local restaurants and attractions Make courtesy calls and follow up calls to all guests issues Send confirmation letters to ownersguests as needed Make rental calls to notify owners whether their villa has been rented or not Coordinate with all other departments to ensure a smooth response to guests requests Process all incoming revenue from all departments daily Open and close the credit card machines and cashier audit reports Balance out cash drawer process advance deposits when making reservations and collect money and post transactions from other departments Daily post office and banking runs Perform any other inventory management changes as directed by the supervisor or manager Prepare check in packets for the upcoming week order office supplies as needed Enter maintenance and service requests in SPI promptly Block RCI points for unpaid accounts Manage RCI banking membership changes and cancellations All other duties as assigned Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School DiplomaGED preferred Prior experience in a hospitality or customer service role preferred Computer skills attention to detail excellent customer service skills and the ability to work under pressure

Front Desk Hotel Agent Join our dynamic hospitality team as a Front Desk Hotel Agent, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an exciting opportunity to be the first point of contact for visitors, ensuring their stay begins with exceptional service and professionalism. Key Responsibilities: - Greet and assist guests with check-in and check-out procedures efficiently and courteously - Manage reservations, cancellations, and modifications using the hotel management system - Provide guests with information about hotel amenities, local attractions, and services - Handle guest inquiries, requests, and complaints promptly to ensure satisfaction - Maintain accurate records of guest transactions and billing information - Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met - Uphold hotel policies and procedures to ensure a safe and secure environment Skills and Qualifications: - High school diploma or equivalent; additional hospitality training is a plus - Proven experience in front desk, customer service, or hospitality roles preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency in hotel management software and MS Office applications - Ability to remain calm and professional in high-pressure situations - Flexibility to work various shifts, including evenings, weekends, and holidays We foster a welcoming and inclusive work environment where growth and development are encouraged. Join us to be part of a team dedicated to delivering memorable guest experiences and advancing your career in hospitality.

Job DescriptionWe are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest's stay, from check-ins and reservations to balancing financial reports, while upholding our property's vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you're ready to contribute to a welcoming and professional atmosphere, we'd love to hear from you! Compensation: $14.50 - $15.50 hourly Responsibilities: Process payments, generate invoices, and balance transactions at the end of each shift. Respond to and resolve guest concerns promptly by working with the appropriate departments. Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression. Address guest inquiries about hotel services, amenities, and local attractions. Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs. Qualifications: Physical ability to stand, walk, and lift up to 25 pounds as needed. Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job. Strong customer service skills with a guest-focused approach. Hospitality experience preferred but not required-applicants at all experience levels are welcome. About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job DescriptionDescription: Are you looking to leave work and think, that was FUN? Then look no further and come join our team at Florida OMFS. We are looking for like-minded people to join our group practice whose vision is to create beautiful smiles while creating lasting impressions, and touching patients' hearts. No experience, no problem. We are a teaching Oral Surgery practice, and pride ourselves on our intuitive training protocol. We are looking for GREAT PERSONALITIES, TEAM PLAYER MENTALITY, and someone with FANTASTIC CUSTOMER SERVICE. Responsibilities: · Answer and manage incoming calls. Register new patients and schedule appointments according to established office protocols. · Ensure cancellations are filled. Verify, update and enter patient information into the data system. Maintain and manage patient records. Treatment planning Check-in/Check out Minimum Education and Experience: · High school or equivalent (Required). Competency in Microsoft applications including Word Possess a basic understanding of Dental Insurance, a plus Knowledge of dental terminology, procedures, and diagnosis is a plus. 1-year Dental or Medical Office experience. Bi-lingual is a plus but not required. Demonstrating a positive attitude in the face of difficult or challenging situations A GREAT PERSONALITY! Requirements: REQUIREMENTS/QUALIFICATIONS Education Level: High School or diploma or GED Job Related/Industry Experience: 1-3 years Ability to use Microsoft Office Word, Excel applications, and company operational systems Physical Requirements: Mostly walking, talking, standing, and updating information in computer systems

The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Check guests in and out of the property Handle guest inquiries and provide information about the local area Assist with resolving guest complaints and issues Process payments and maintain accurate records Collaborate with other team members to ensure guest satisfaction Requirements: Excellent customer service skills Strong communication and interpersonal abilities Attention to detail and problem-solving skills Ability to work in a fast-paced environment Previous experience in a customer-facing role is a plus Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Eustis, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. * Must be able to work a flexible schedule including weekends, holidays and evenings. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Provides outstanding guest service to all who come to the Front Desk, creates a memorable vacation experience. Essential Functions: Timely and accurate check-in/check-out guests Provide courteous, professional guest service and resolution of all guest inquires Understand and practice all of Legacy Vacation Resorts Front Office Standards Manual and effectively perform, “The Six Principles” of the front office Provides information on resort, amenities, activities, local area attractions, events and directions, etc. Answers all incoming calls following the phone etiquette on the Front Office Standards Manual Learn resort software and be able to post transactions in RCC as necessary Accurately complete all Front Office reports and documentation required i.e. MOD report, welcome calls Complete cash and credit card transactions accurately and efficiently Communicates accurately information of room moves, status in the systems and to departments affected Constant communication with the Housekeeping department for room status updates Reconciliation of the assigned cash bank during shift Responsible for upkeep of all areas in the front lobby accessible or viewed by guests i.e. refreshment area, collateral Complete various additional tasks and assignments as needed SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED). Experience: Previous customer service or hospitality experience Computer Skills: Must have knowledge of Microsoft Office. Other Requirements: Must have a flexible schedule as schedules are determined based on the needs of the business. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. . BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.