Night auditor jobs in DIberville, MS - 406 jobs

Summary / Job Purpose Audits, balances, and reports on the various areas of the hotel to provide accurate and m financial information on the hotel's operational performance for the day. Oversees front office, front desk operations during the overnight shift. Responsibilities & Job Duties Checks front office accounting records for accuracy and compiles information for the hotel's financial records Tracks room revenues, occupancy percentages, and other front operating statistics Prepares summary of cash, checks, and credit card activities, reflecting the hotels financial performance for the day. Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances Summarizes results of operations and prepares reports for management. duties of the front desk agent Performs other duties as assigned. Requirements Qualifications - Education, Experience, & Skills High school diploma or equivalent Accounting background preferred Previous hotel experience desired Strong customer service orientation and skills Present a professional image, and able to communicate well with both guests and employees Ability to operate front office equipment and computers Ability to compile facts and figures Ability to understand principles of auditing, balancing and closing out accounts Ability to work a flexible schedule, including weekends and holidays. Working Conditions Hours will vary. Position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motion. Works primarily in a climate-controlled setting. Requirements The incumbent may have to lift items up to 45 lbs.

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. RESPONSIBILITIES: Approach all guests and employees with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Be aware of all rates, packages, and special promotions. Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel. Operate Front Desk computer system. Initiate and complete the End of Day process. Stay current on all Hilton and Aimbridge required Trainings and courses. Complete the Night Audit checklist for computer procedures daily. Handle and follow through on all overnight guest requests. Have knowledge of and assist in emergency procedures as required. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Prep Breakfast area for guest opening. This includes reviewing a schedule to heat that days hot items and brewing coffee until breakfast attendant arrives. Handle items for Lost and Found. Perform any other duties as requested by the Guest Services Manager or any other member of management. Requirements QUALIFICATIONS: High School diploma or equivalent required; college course work in related field helpful. Experience in a hotel or a related field a PLUS. Previous supervisory responsibility preferred. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Knowledge of Accounting Principles.

A & R Hospitality Group is looking for a Night Auditor who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The Night Auditor works at the front desk of the hotel and provides service to hotel guests and clients. The Night Auditor greets and checks in arriving guests and checks out departing guests. The Night Auditor provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. The agent will also perform any brand required tasks within the properties front desk system to process the hotels nightly audit. We are in search of qualified candidates who can excel at the following: ∙ Always maintain a professional appearance ∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed ∙ Address and resolve guest complaints in a timely manner ∙ Block incoming reservations based on guest requests and room availability ∙ Block arriving reservations of all groups ∙ Maintain cleanliness of the back office and front desk area ∙ Anticipate guest needs to have superior guest service ∙ Maintain confidentiality and security of proprietary company information and guest information ∙ Perform a nightly audit according to brand and A&R standards A&R benefits include: ∙ Competitive pay ∙ Paid vacation time ∙ Hotel discounts ∙ Employee Assistance Program ∙ Paid training ∙ Medical/Dental/Vision Insurance ∙ Supplemental Insurance Available ∙ Free Teladoc A &R Hospitality Management provides equal employment opportunities to all employees and applicants View all jobs at this company

Registers guests and assigns rooms. Accommodates special requests whenever possible Assists in pre-registration and blocking of rooms for reservations. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Files room keys. Knows how to use front office equipment. Processes guest check-outs. Posts and files all charges to guest, master, and city ledger accounts. Follows procedures for issuing and closing safe deposit boxes. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Coordinates guestroom maintenance work with the engineering and maintenance division. Reports any unusual occurrences or request to the manager or assistant manager Knows all safety and emergency procedures. Is aware of accident prevention policies. Requisites Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace. Experience: Previous hotel-related experience desired. Physical: Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. View all jobs at this company

Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours. Benefits: Night shift differentials Weekly pay Cross-training opportunities Safe and quiet work environment Responsibilities: Process late check-ins and early check-outs Reconcile and balance daily transactions Prepare nightly audit reports for management Ensure guest safety during overnight hours Handle guest requests or emergencies professionally

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. ___________________________________________ View all jobs at this company

A & R Hospitality Group is looking for a Night Manager who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality Management operates 21 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at ***************** The Night Manager works at the front desk of the hotel and provides service to hotel guests and clients. The Night Manager greets and checks in arriving guests and checks out departing guests. The Night Manager provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. The agent will also perform any brand required tasks within the properties front desk system to process the hotels nightly audit. We are in search of qualified candidates who can excel at the following: -Always maintain a professional appearance -Register all incoming guests and ensure all pertinent information is obtained - Assist in other departments as needed -Address and resolve guest complaints in a timely manner - Block incoming reservations based on guest requests and room availability - Block arriving reservations of all groups - Maintain cleanliness of the back office and front desk area - Anticipate guest needs to have superior guest service - Maintain confidentiality and security of proprietary company information and guest information ∙ Perform a nightly audit according to brand and A&R standards A&R benefits include: -Competitive pay - Paid vacation time -Hotel discounts -Employee Assistance Program - Paid training - Medical/Dental/Vision Insurance - Supplemental Insurance Available - Free Teladoc A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. View all jobs at this company

←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Night Auditor Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Essential Functions Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety. Reconcile and complete all daily front desk agents' work. Run find trial balance to post rooms and close day. Run accounts receivable reports. Provide reports for Front Office, Housekeeping, Sales, and Executive Office the next day as required. Perform duties of front desk agent as assigned. Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Handle emergency situations, ensuring the safety and security of guests and associates. Maintain safety standards for front office associates in accordance with company policy. Ability to provide professional communication with internal and external guests. Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out. Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Maintain front desk office supplies and equipment while keeping the front office areas clean and organized. Tend to guests' complaints, questions, and provide exceptional customer service. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow all cleanliness standards to ensure guests' satisfaction. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Skills and Abilities Understand the mission, vision, and goals of the hotel. Must be able to prioritize and work efficiently with limited supervision. Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 75 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 50 lbs. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees. Strong team player, able to partner with management and other employees in a professional manner. Job Qualifications/Requirements Education: High School Diploma or GED equivalence required Experience: Minimum 1 year experience in a similar role; hotel experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation Ability to bend and twist, push, and pull, stoop, and kneel Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. DUTIES & RESPONSIBILITIES Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with company standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with company standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to company's standards. Maintain Front Office computer system operation according to company standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the security guards are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to company's standards. Maintain proper record keeping (i.e. log books etc.) to company's standards. Be familiar with all company's policies and procedures. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed. Train any new Night Auditors as requested by management. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening lobby area (property specific) Handle items for Lost and Found according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required Attend meetings as required by management. Perform any other duties as requested by the General Manager or any other member of management.

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America, while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Night Auditor JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Night Auditor with us may be the job for you! Night Auditors ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Night Auditors will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! This role will also assist with questions or concerns and will provide the best resolution for our guests. In addition to taking care of our guests, Night Auditors ensure all overnight audit paperwork is complete, during their 11pm - 7am shift, and prepare for the hotel for morning. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms, coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Work the primary shift of 11pm - 7am, perform overnight audits with completion of paperwork, prepare lobby and breakfast where applicable. Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules, specifically 11pm - 7am · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company

Job Responsibilities: Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business. Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjusts billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability/inventory management, and guests' accounts. Performs bookkeeping activities, such as running reports and posting payments to guest folios. Records guest comments or complaints, referring customers to General Manager as necessary. Contacts head room attendant or maintenance staff when guests report problems. Responds to emergency situations. Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, and stairways to WoodSpring standards. Assist guests checking in or out as directed by the General Manager. Keeps store rooms in clean, safe, and organized condition at all times. Assists other employees in completing their respective duties to achieve guest ready rooms, public areas, and outstanding customer service. Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits. Completes night audit entry. Works in laundry room area loading and unloading washers and dryers and folding items. Notifies General Manager or Maintenance Technician of any major repairs. Provides inventory management to ensure property is equipped with necessary parts and supplies. Serves as Manager-on-Duty in General Manager and/or Lead GSR absence. Inspects/stocks housekeeping carts for service preparedness. Inspects rooms for guest readiness. Consists of a combination of regular desk scheduled hours and on-call hours. Covers on call duties during closed desk hours and responds to guest emergencies, check ins or other service requests. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Communication - Convey information clearly, correctly, and succinctly. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent. Prior guest service experience in a hotel is preferred. Must have computer skills; the ability to access and accurately input information into a computer system. Must maintain a professional appearance and demeanor. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.

Job Description Job Responsibilities: Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business. Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjusts billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability/inventory management, and guests' accounts. Performs bookkeeping activities, such as running reports and posting payments to guest folios. Records guest comments or complaints, referring customers to General Manager as necessary. Contacts head room attendant or maintenance staff when guests report problems. Responds to emergency situations. Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, and stairways to WoodSpring standards. Assist guests checking in or out as directed by the General Manager. Keeps store rooms in clean, safe, and organized condition at all times. Assists other employees in completing their respective duties to achieve guest ready rooms, public areas, and outstanding customer service. Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits. Completes night audit entry. Works in laundry room area loading and unloading washers and dryers and folding items. Notifies General Manager or Maintenance Technician of any major repairs. Provides inventory management to ensure property is equipped with necessary parts and supplies. Serves as Manager-on-Duty in General Manager and/or Lead GSR absence. Inspects/stocks housekeeping carts for service preparedness. Inspects rooms for guest readiness. Consists of a combination of regular desk scheduled hours and on-call hours. Covers on call duties during closed desk hours and responds to guest emergencies, check ins or other service requests. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Communication - Convey information clearly, correctly, and succinctly. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent. Prior guest service experience in a hotel is preferred. Must have computer skills; the ability to access and accurately input information into a computer system. Must maintain a professional appearance and demeanor. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

←Back to all jobs at Holiday Inn Houma Night Auditor Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for a FT night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations. Education & Experience: • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Essential (partial list): • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at all times. • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Reports, Discount programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions to meet deadlines. • Ensure the accuracy of all numbers reported including statistics. • Input and update financial information into the corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Please visit our careers page to see more job opportunities.

Part-time Description Night Auditor - Hotel Join our dynamic hospitality team as a Night Auditor at our Candlewood Suites in Gonzales, LA, where you will play a vital role in ensuring smooth overnight operations and delivering exceptional guest service. This position offers an excellent opportunity for detail-oriented individuals who thrive in a fast-paced environment and are committed to maintaining high standards of accuracy and professionalism. Key Responsibilities: - Perform nightly audit procedures to reconcile daily financial transactions and ensure accuracy of guest accounts - Balance and verify all revenue, expenses, and financial reports for the previous day - Prepare and distribute daily reports to management - Handle guest inquiries, requests, and complaints with professionalism and courtesy - Assist with late check-ins and early check-outs as needed - Maintain security and safety protocols during overnight hours - Ensure the cleanliness and organization of the front desk and lobby area - Support other hotel departments as required Skills and Qualifications: - Previous experience in hotel front desk, accounting, or night audit preferred - Strong attention to detail and high level of accuracy - Excellent communication and interpersonal skills - Ability to work independently and handle multiple tasks efficiently - Proficiency in hotel management software and MS Office applications - Flexibility to work overnight shifts, including weekends and holidays - Professional appearance and positive attitude Our hotel offers a welcoming environment that values teamwork, growth, and professional development. Join us and be part of a dedicated team committed to providing memorable experiences for our guests. We offer competitive compensation, benefits, and opportunities for career advancement.

Holiday Inn Express in Fultondale, AL is looking for a part-time night auditor to join our strong team at this beautiful property. We are located on 1701 Main Street. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Respond to guest complaints, requests and emergencies Reconcile all accounts and process the end of day audit in the property management system. Prepare registration cards and key cards for all next day reservations. Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Qualifications Opera System Experience Preferred Prior Night Audit Experience Preferred Must be able to work overnight from 12 pm to 8 am, and a couple of day shifts each week. Prior Hotel Experience Preferred. We are looking forward to hearing from you.

The Night Auditor represents the hotel to the guest throughout all stages of the guest's stay. They are responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and hotel revenues. The ideal candidate must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail-oriented. Essential Duties and Responsibilities: § Book guest reservations using knowledge of occupancy, arrivals, and departure information. § Greet guests immediately with a friendly and sincere welcome. § Register guests into a hotel promptly and courteously using up-selling techniques to maximize room rates. § Prepare for all group check-ins and outs, VIP arrivals, and any special assignments given. § Pre-register, and block reservations following hotel rate structures, discounts and sell strategies. § Handle cash and credit card transactions accurately and securely. § Be familiar with all events, functions, and groups as well as the hotel brand, product, and surrounding area. § Protect confidential guest information and the privacy of guests § Work closely with Housekeeping in keeping room statuses up to date. § Coordinates requests for maintenance and repair work. § All other duties as assigned. Perform Night Audit following the steps and training provided. Required Skills and Experience: Previous hospitality industry experience preferred but not required Able to accept directions and priorities from members of management and reliably follow through on tasks. Proficient in Quore. Highly energetic and motivated individual Ability to lift to 50 pounds. Ability to work with machinery both indoors and outdoors. Ability to work independently with little supervision. Excellent interpersonal and communication skills with strong customer/client focus essential Strong problem-solving skills Ability to work in a fast-paced, high-pressure environment Ability to shift and manage multiple priorities while adapting easily to change Results-driven focus and ability to work through to completion promptly High level of flexibility regarding overtime during busy periods as required by the business GULF SHORES QUALITY INN is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company