Night auditor jobs in Johnson City, TN

The Horton Hotel is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. The Job A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions. Job Duties Include: Perform nightly balancing duties Process daily paperwork Complete shift reports Provide guests with excellent service throughout the night Occasionally tidy up the lobby and take out the trash What would make me successful in this role? Affinity for working independently Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year 10% off hotel rooms and 20% off retail shop Requirements Attention to detail Hotel experience preferred Night Audit experience preferred Ability to work weekends and holidays About Us The Horton Hotel is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Horton Hotel is a 15 room boutique hotel with a swanky lobby lounge and rooftop bar in the heart of downtown Boone, opened in Feb of 2019. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Requirements Required Skills & Experience Hotel Front Desk experience preferred. Strong verbal and written communication skills. Strong computer skills. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $13-$15/hour

Job DescriptionAbout Us: The Courtyard by Marriott in Boone, NC is seeking self-motivated and positive individuals to join their 3rd Shift team. Responsibilities: Specific job duties include, but are not limited to, checking guests in and out, stocking the Market, processing night reporting, and answering phone calls. Requirements: Covering the front desk 11pm-7am - Fri and Sat Bonus Points: Cross-training and promotion opportunities available Overtime and Holiday paid at time-and-a-half Perks: Great associate discount for hotel stays all over the world 401K, paid vacation, health insurance available after one year

**Additional Information** Overnight shift hours will be 11:00pm-07:00am **Job Number** 25170781 **Job Category** Rooms & Guest Services Operations **Location** MeadowView Conference Resort & Convention Center, 1901 Meadowview Parkway, Kingsport, Tennessee, United States, 37660VIEW ON MAP (****************************************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Description Night Auditor / Overnight Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 📍 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) Are you a night owl with a strong sense of responsibility and attention to detail? We're looking for a dependable and self-motivated individual to join our team as a Night Auditor / Overnight Guest Services Agent. This is a key role that helps ensure the hotel runs smoothly overnight and is ready to shine each morning. Whether you're looking to build a career in hospitality or just want a flexible part-time schedule, we'd love to hear from you! Schedule: Part-time: Friday & Saturday Nights | 11:00 PM - 7:00 AM Additional AM/PM shifts available if you're interested in full-time hours Must be available to work overnight and maintain professionalism throughout the shift Pay Scale: Compensation is negotiable based on your experience and availability Paid training provided What You'll Do: Administrative & Audit Responsibilities Complete nightly audit process and reconcile hotel revenue transactions Post and balance charges, payments, and accounts across all hotel departments Prepare nightly reports for management, ensuring accuracy in financials Reset systems for the next day's operations Attend to late-night check-ins, guest inquiries, and early departures Guest Service & Facility Support Prepare coffee and breakfast-to-go bags for early guests (by 4:00 AM) Set up cold breakfast items in preparation for the Breakfast Host's shift Keep the front desk, lobby, and public areas clean and guest-ready Collect trash and restock supplies Assist with folding laundry to support the housekeeping team Respond to guest needs or emergencies overnight with professionalism and care Qualifications: Must be trustworthy, responsible, and comfortable working independently Self-motivated with an eye for cleanliness and a heart for service Experience is a plus but not required-we'll provide the training! Must be able to pass a drug test and background check Perks & Benefits: Go Hilton Travel Program - Employee, friends, and family discounts at Hilton properties worldwide (rates as low as $35/night) Opportunities to cross-train and grow in other departments Supportive team environment with local ownership and management Vacation time for part-time and full-time employees Health insurance available for full-time team members after the measurement period A fun, professional workplace where we truly care about our people and our guests! How to Apply: 📍 Apply in person at the hotel between 9:00 AM - 3:00 PM, 7 days a week Introduce yourself at the front desk and let us know where you saw the job Complete a quick application and meet with management Be prepared to complete a same-day drug test If it's a good fit, you could start training within 1-2 days! Location Highlights: Walking distance from Watauga High School Close to AppleCart bus stops - easy public transportation access Located across from Bojangles & Bubbles Car Wash 📞 ************** 📍 1252 US Hwy 421 South, Boone, NC 28607 Whether you're just starting out or looking for a new opportunity to shine in hospitality, this is your chance to prove yourself, grow your skills, and become part of one of the top Hilton teams in the country.

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

NorthStar Hospitality is looking for a Front Desk Associate at the Clarion Pointe, Abingdon VA location, to serve as our guests' first point of contact and manage all aspects of their accommodation. What NorthStar Hospitality offers: · Employee Discounts · Medical, Dental, Vision, and Life benefits (to associates who work 30+ hrs per week) · Paid Time Off · 401k + Employer match · Opportunity for Career growth Front Desk Responsibilities Include: Managing front desk activity and handling guest check-ins and check-outs Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handling customer requests and complaints and directing other employees or departments accordingly Managing and updating all official documentation pertaining to the role Answering calls and queries related to potential booking Skills: Strong customer service skills Knowledge of safety and security procedures Advanced math and bookkeeping skills Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing Attention to detail and organizational skills Time management and multitasking skills Excellent verbal and written communication skills Ability to solve problems and diffuse tense situations NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $12.00 - $13.00 per hour

Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking a reliable and detail-oriented Front Desk Night Auditor to serve as the overnight face of the resort. This position is responsible for ensuring smooth overnight operations at the front desk, assisting guests with late-night needs, and performing essential auditing tasks to reconcile the day's financial transactions. This is a great opportunity for someone who is dependable, customer-service focused, and comfortable working independently in a serene overnight environment. SCHEDULE Thursday, Friday, and Saturday nights, 9:00 PM - 7:00 AM (full-time). Weekend and holiday availability required. Opportunity to pick up occasional day shift is also available if desired. WHAT YOU'LL DO Guest Experience & Service Delivery Greet and assist guests with check-ins, check-outs, and general inquiries in a professional and courteous manner Serve as the primary contact for guest needs during overnight hours Respond to emergency situations and coordinate with relevant departments as needed Provide resort information and recommendations to enhance the guest experience Audit & Administrative Tasks Complete nightly audit of all daily financial transactions and ensure accuracy of guest folios Prepare daily summary reports for management and accounting Post charges and payments to guest accounts Balance and reconcile front desk cash drawer and credit card transactions Monitor room availability and manage overnight reservations or walk-ins Operations & Safety Maintain a clean, secure, and welcoming front desk and lobby area Conduct nightly property walks and ensure security measures are in place Follow all company procedures and maintain accurate records of overnight incidents or issues Requirements: ABOUT YOU A dependable night owl who thrives in a quiet, independent work environment Approachable, courteous, and calm under pressure Highly organized with strong attention to detail Able to handle sensitive guest situations with discretion and professionalism REQUIREMENTS Previous experience in hospitality, customer service, or night audit strongly preferred Previous experience using Property Management Systems (e.g., Maestro, Opera, etc.) Comfortable working overnight shifts, weekends, and holidays Proficiency with computers and ability to learn property management systems Strong communication and basic math/accounting skills Ability to stand for long periods and lift up to 25 lbs occasionally WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive hourly wage with a consistent overnight schedule (Thursday-Saturday) Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO and on-property perks Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Front Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) We're looking for friendly, outgoing, and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll play a key role in making sure every stay is smooth, comfortable, and memorable. If you love helping people, enjoy solving problems, and thrive in a fast-paced environment, we'd love to meet you! What You'll Do: Guest Services & Front Desk Operations Greet and check guests in and out of the hotel with courtesy and efficiency Handle payments (cash, credit card, check) and ensure proper billing Manage room assignments, changes, and guest issues Respond promptly and professionally to guest questions, concerns, or requests Answer phones and direct calls appropriately Promote hotel services and local attractions Administrative & House Support Maintain accurate records for guest registration, charges, and issues Assist with light laundry (washing, drying, folding) as needed Ensure front desk and lobby areas are tidy, organized, and stocked with supplies Report maintenance, safety, or security issues promptly Complete and distribute daily reports to management Work Schedule: Must be available to work weekends, holidays, and varying shifts Some shifts may require standing for extended periods Flexibility is a must - hospitality never sleeps! Qualifications: High school diploma or GED required Previous hotel or front desk experience is highly preferred Comfortable using Microsoft Office (Word, Excel, Outlook) and Windows-based systems Must have reliable transportation Strong organizational and communication skills Team player with a positive attitude and professional appearance Passion for helping others and delivering outstanding service We will train the right person with a great attitude and willingness to learn. MUST be able to pass a drug test and background check! Compensation: $13.00-14.00/hr - Full-time (5 days/week) with no schedule limitations $11.50-12.50/hr - Part-time (4 days/week) with some limitations $11.00-12.00/hr - Part-time (3 or fewer days/week) with shift preferences Perks & Benefits: Go Hilton Travel Program - Team members, friends & family enjoy exclusive travel discounts at Hilton hotels worldwide (as low as $35/night!) Vacation time for both full-time and part-time employees Health insurance available for full-time employees after the measurement period Be part of a locally owned and operated team that values and supports each other Work at a hotel ranked in the Top 1% of all Hamptons in the U.S. and #2 on TripAdvisor in Boone! How to Apply: Apply in person at the hotel 7 days a week, 7 AM - 7 PM Stop by and introduce yourself at the front desk Let us know where you saw the job posting Fill out an application and meet with a manager Be prepared to complete a same-day drug test If it's a good fit, you could be hired and training within 1-2 days! Location Highlights: Walking distance from Watauga High School Close to AppleCart bus stops - perfect for team members using public transit Conveniently located across from Bojangles & Bubbles Car Wash ************** 1252 US Hwy 421 South, Boone, NC 28607 Join a team that takes pride in its service and cares for its people. Help us continue to be one of the best in the business-right here in the heart of the High Country!

The Front Desk Agent is responsible for providing courteous front desk services to guest by delivering products and services that result in a pleasant hotel stay and overall gaming experience. Responsibilities Essential Job Functions: Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack. Running alert date reports Reviewing out-of-order and off-market rooms on a daily basis for validity. Answering incoming phone calls and responding to guest requests. Responding to guests checking out via video check-out. Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates. Perform other duties as assigned. Qualifications Experience, Education, and Certifications High school diploma or general education degree (GED) is required 6 months of Front Desk/Hotel Operations experience Must possess a high degree of interpersonal and customer relations skills necessary to ensure total guest satisfaction Must have exceptional phone etiquette Must be able to work standing for long periods of time Must be technologically savvy and be able to operate and enter information into a computer Must possess basic math skills necessary to accurately calculate and process guest payments Must be able to follow procedures in standard situations in which specific steps are involved Additional Requirements: Ability to work flexible schedules, including nights, weekends, and holidays as required. Must possess strong mathematical skills specific to position responsibilities. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCK

The Front Desk Agent is responsible for providing courteous front desk services to guest by delivering products and services that result in a pleasant hotel stay and overall gaming experience. Responsibilities Essential Job Functions: * Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack. * Running alert date reports * Reviewing out-of-order and off-market rooms on a daily basis for validity. * Answering incoming phone calls and responding to guest requests. * Responding to guests checking out via video check-out. * Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates. * Perform other duties as assigned. Qualifications Experience, Education, and Certifications * High school diploma or general education degree (GED) is required * 6 months of Front Desk/Hotel Operations experience * Must possess a high degree of interpersonal and customer relations skills necessary to ensure total guest satisfaction * Must have exceptional phone etiquette * Must be able to work standing for long periods of time * Must be technologically savvy and be able to operate and enter information into a computer * Must possess basic math skills necessary to accurately calculate and process guest payments * Must be able to follow procedures in standard situations in which specific steps are involved Additional Requirements: * Ability to work flexible schedules, including nights, weekends, and holidays as required. * Must possess strong mathematical skills specific to position responsibilities. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Additional Details DISCLAIMER:This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCK

About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in. Welcome to Courtyard Bristol! We are so glad you are considering us as your future workplace! At Courtyard we have 175 rooms, a fitness center, meeting space, an indoor pool, and on-site restaurant. We are located within reach of Blue Ridge Highway, Crooked Road Virginia's Heritage Music Trail, and Bristol Motor Speedway & Dragway all from the comfort of Bristol, Virginia. About the Role: Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift. About You: A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

About Us: The Courtyard by Marriott in Boone, NC is seeking self-motivated and positive individuals to join their 3rd Shift team. Responsibilities: Specific job duties include, but are not limited to, checking guests in and out, stocking the Market, processing night reporting, and answering phone calls. Requirements: Covering the front desk 11pm-7am - Fri and Sat Bonus Points: Cross-training and promotion opportunities available Overtime and Holiday paid at time-and-a-half Perks: Great associate discount for hotel stays all over the world 401K, paid vacation, health insurance available after one year

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description Front Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 📍 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) We're looking for friendly, outgoing, and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll play a key role in making sure every stay is smooth, comfortable, and memorable. If you love helping people, enjoy solving problems, and thrive in a fast-paced environment, we'd love to meet you! What You'll Do: Guest Services & Front Desk Operations Greet and check guests in and out of the hotel with courtesy and efficiency Handle payments (cash, credit card, check) and ensure proper billing Manage room assignments, changes, and guest issues Respond promptly and professionally to guest questions, concerns, or requests Answer phones and direct calls appropriately Promote hotel services and local attractions Administrative & House Support Maintain accurate records for guest registration, charges, and issues Assist with light laundry (washing, drying, folding) as needed Ensure front desk and lobby areas are tidy, organized, and stocked with supplies Report maintenance, safety, or security issues promptly Complete and distribute daily reports to management Work Schedule: Must be available to work weekends, holidays, and varying shifts Some shifts may require standing for extended periods Flexibility is a must - hospitality never sleeps! Qualifications: High school diploma or GED required Previous hotel or front desk experience is highly preferred Comfortable using Microsoft Office (Word, Excel, Outlook) and Windows-based systems Must have reliable transportation Strong organizational and communication skills Team player with a positive attitude and professional appearance Passion for helping others and delivering outstanding service We will train the right person with a great attitude and willingness to learn. MUST be able to pass a drug test and background check! Compensation: $13.00-14.00/hr - Full-time (5 days/week) with no schedule limitations $11.50-12.50/hr - Part-time (4 days/week) with some limitations $11.00-12.00/hr - Part-time (3 or fewer days/week) with shift preferences Perks & Benefits: Go Hilton Travel Program - Team members, friends & family enjoy exclusive travel discounts at Hilton hotels worldwide (as low as $35/night!) Vacation time for both full-time and part-time employees Health insurance available for full-time employees after the measurement period Be part of a locally owned and operated team that values and supports each other Work at a hotel ranked in the Top 1% of all Hamptons in the U.S. and #2 on TripAdvisor in Boone! How to Apply: 📍 Apply in person at the hotel 7 days a week, 7 AM - 7 PM Stop by and introduce yourself at the front desk Let us know where you saw the job posting Fill out an application and meet with a manager Be prepared to complete a same-day drug test If it's a good fit, you could be hired and training within 1-2 days! Location Highlights: Walking distance from Watauga High School Close to AppleCart bus stops - perfect for team members using public transit Conveniently located across from Bojangles & Bubbles Car Wash 📞 ************** 📍 1252 US Hwy 421 South, Boone, NC 28607 Join a team that takes pride in its service and cares for its people. Help us continue to be one of the best in the business-right here in the heart of the High Country!

Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.

Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking a reliable and detail-oriented Front Desk Night Auditor to serve as the overnight face of the resort. This position is responsible for ensuring smooth overnight operations at the front desk, assisting guests with late-night needs, and performing essential auditing tasks to reconcile the day's financial transactions. This is a great opportunity for someone who is dependable, customer-service focused, and comfortable working independently in a serene overnight environment. SCHEDULE Thursday, Friday, and Saturday nights, 9:00 PM - 7:00 AM (full-time). Weekend and holiday availability required. Opportunity to pick up occasional day shift is also available if desired. WHAT YOU'LL DO Guest Experience & Service Delivery Greet and assist guests with check-ins, check-outs, and general inquiries in a professional and courteous manner Serve as the primary contact for guest needs during overnight hours Respond to emergency situations and coordinate with relevant departments as needed Provide resort information and recommendations to enhance the guest experience Audit & Administrative Tasks Complete nightly audit of all daily financial transactions and ensure accuracy of guest folios Prepare daily summary reports for management and accounting Post charges and payments to guest accounts Balance and reconcile front desk cash drawer and credit card transactions Monitor room availability and manage overnight reservations or walk-ins Operations & Safety Maintain a clean, secure, and welcoming front desk and lobby area Conduct nightly property walks and ensure security measures are in place Follow all company procedures and maintain accurate records of overnight incidents or issues Requirements ABOUT YOU A dependable night owl who thrives in a quiet, independent work environment Approachable, courteous, and calm under pressure Highly organized with strong attention to detail Able to handle sensitive guest situations with discretion and professionalism REQUIREMENTS Previous experience in hospitality, customer service, or night audit strongly preferred Previous experience using Property Management Systems (e.g., Maestro, Opera, etc.) Comfortable working overnight shifts, weekends, and holidays Proficiency with computers and ability to learn property management systems Strong communication and basic math/accounting skills Ability to stand for long periods and lift up to 25 lbs occasionally WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive hourly wage with a consistent overnight schedule (Thursday-Saturday) Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO and on-property perks Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Job Description Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.

Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.