Night auditor jobs in Shreveport, LA - 1,057 jobs

Job Duties: Performs a variety of entry-level customer service tasks. Routinely, provides customer assistance to passengers. Provides direction, assists with questions and queries. Job Requirements: High school completion or equivalent certification. Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. Some experience in positions involving customer service is normally preferred for this job. Must be minimum age of 18 and possess current, valid Alaska driver's license with clean driving record. Must be eligible to work in the United States.

We're looking for an agreeable Front Desk Agent to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential. We want you to make our guests and visitors feel appreciated and valued while on our premises. Ability to work a flexible schedule Experience Guest Services Responsibilities Hilton OnQ experience a plus. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Guest Loyalty Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Answer phone in a timely manner. respond & process requests for late check outs, room changes, lockouts, billing inquiries, and extension of stay. Keep activity log updated to allow for proper follow-up. Ensure guest satisfaction. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Guest Services Requirements Familiarity with office machines (e.g., fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma: additional qualifications will be a plus. adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed. Physical Demands Some lifting may be required. This position may require 75%+ or more of time on their feet. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States. Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Job Description Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Responsibilities Consistently offer professional, friendly and engaging service Greet, check in and settle guest accounts while ensuring all service standards are followed Assist guests regarding hotel facilities in an informative and helpful way Respond to each Guest who approaches the Reception Desk Drive rate through up-selling room brands Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Proficiency in English (verbal and written), second language an asset Computer literate in Microsoft Window applications an asset Must be able to type 25 words per minute Must possess a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Demands This position requires: Frequent standing and walking throughout shift Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Required Education and Experience * Previous customer related experience preferred * Previous PMS experience an asset Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Our commitment to Diversity & Inclusion: Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job DescriptionDescription: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. RESPONSIBILITIES: Approach all guests and employees with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Be aware of all rates, packages, and special promotions. Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel. Operate Front Desk computer system. Initiate and complete the End of Day process. Stay current on all Hilton and Aimbridge required Trainings and courses. Complete the Night Audit checklist for computer procedures daily. Handle and follow through on all overnight guest requests. Have knowledge of and assist in emergency procedures as required. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Prep Breakfast area for guest opening. This includes reviewing a schedule to heat that days hot items and brewing coffee until breakfast attendant arrives. Handle items for Lost and Found. Perform any other duties as requested by the Guest Services Manager or any other member of management. Requirements: QUALIFICATIONS: High School diploma or equivalent required; college course work in related field helpful. Experience in a hotel or a related field a PLUS. Previous supervisory responsibility preferred. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Knowledge of Accounting Principles.

Job Description Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott. Property Location: Baton Rouge, LA Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates telephone courtesy and professionalism Attentively listens to guests and anticipates any additional needs or concerns Maintains clean and professional appearance of public areas and hotel office Uses appropriate selling techniques to maximize revenue and occupancy Completes daily management operations reports Ensures all guest accounts are complete and accurate Demonstrates a working knowledge of all services and facilities of the hotel and local area Complies with the hotel's standard operating procedures and policies Assists in monitoring and upholding procedures for safety of guests and hotel team members Assists team members and other departments as needed to contribute to operational efficiency Delivers amenities and general assistance to guests as requested Performs additional responsibilities as assigned by leadership Qualifications Strong interpersonal and communication skills Strong organizational skills and attention to detail Ability to handle stressful situations with poise and professionalism Conduct work-related functions in a professional manner Must have a clean driving record.

Checks front office accounting records for accuracy and compiles information for the hotel's financial records. • Tracks room revenues, occupancy percentages, and other front office operating statistics. • Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. • Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. • Verifies all account postings and balances. • Summarizes results of operations and prepares reports for management. • Performs duties of the Front Desk Agent. • Performs other duties as assigned.

A Night Audit is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel's continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel. JOB RESPONSIBILITIES Audit, post, and balance daily cashiers work for hotel Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest's account daily Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts. Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel's performance; ensure distribution to appropriate departments Ensure credit card system reconciles to daily transaction lists Verify cash postings and cashier drops to ensure accurate Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management Greets all guests in a pleasant and professional manner Completes the guest registration and check-in/out procedures Answers telephone, transfers calls, and takes messages when applicable Makes hotel reservations for guests, including changes and cancellations Follows proper credit card procedures Maintains accurate bank during shift and uses correct vouchers for specified transactions Responds to all guest needs and requests in a timely fashion Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction Understands hotel service and programs Knowledgeable of geographical area and points of interest Ensure the front desk is adequately stocked of all supplies Understands hotel emergency procedures and evacuation protocols Collects payment for all guests at check-in and check-out. Makes change as necessary Perform all reasonable job duties as requested.

Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.

About Company: PAH Management is an equal opportunity employer. Creating Value for our Investors by maximizing profitability, building a resilient Culture, and Developing Impactful Teams! Our benefits include: Medical, Vision and Dental Coverage Short Term and Long-Term Disability Term Life and AD&D Insurance Voluntary Life for self, spouse and child Accident insurance Critical Illness Insurance Hospital Indemnity Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Employee Incentive Program Hote Stay perks Educational Reimbursement Manager in Training Program About the Role: The Night Auditor at Fairfield Inn Jonesboro plays a critical role in ensuring the smooth operation of the hotel during overnight hours by combining accounting expertise with exceptional guest service. This position is responsible for accurately reconciling daily financial transactions, auditing guest accounts, and preparing detailed reports that support management decisions. The Night Auditor also serves as the primary point of contact for guests during the night shift, addressing inquiries and resolving issues promptly to maintain high satisfaction levels. By maintaining meticulous records and ensuring compliance with hotel policies, the Night Auditor helps safeguard the hotel's financial integrity. Ultimately, this role bridges the gap between front desk operations and accounting, contributing to the overall efficiency and reputation of the hotel within the arts, entertainment, and recreation industry. Minimum Qualifications: High school diploma or equivalent. Basic knowledge of accounting principles and financial reconciliation. Experience with hotel property management systems or similar software. Strong attention to detail and accuracy in handling financial data. Excellent communication and customer service skills. Preferred Qualifications: Associate degree or higher in hospitality management, accounting, or related field. Previous experience as a night auditor or in a similar hospitality role. Familiarity with the arts, entertainment, and recreation industry standards and guest expectations. Proficiency in advanced accounting software and Microsoft Office Suite. Ability to work independently and handle multiple tasks efficiently during overnight shifts. Responsibilities: Perform nightly audits of all hotel financial transactions, including room charges, payments, and adjustments, to ensure accuracy and completeness. Prepare and distribute daily financial and operational reports to management, highlighting any discrepancies or unusual activities. Provide front desk services during overnight hours, including guest check-in and check-out, handling reservations, and responding to guest inquiries or concerns. Monitor hotel security and safety protocols throughout the night, reporting any incidents or maintenance issues promptly. Collaborate with other hotel departments to resolve billing discrepancies and support overall guest satisfaction. Skills: The Night Auditor utilizes accounting and auditing skills daily to ensure all financial transactions are accurately recorded and reconciled, which is essential for maintaining the hotel's financial health. Customer service skills are applied continuously when interacting with guests, addressing their needs, and resolving any issues that arise during the night shift. Proficiency with property management systems and accounting software enables efficient processing of reservations, billing, and report generation. Attention to detail is critical in identifying discrepancies and ensuring compliance with hotel policies and procedures. Additionally, strong communication and problem-solving skills facilitate collaboration with other departments and contribute to a safe, welcoming environment for guests and staff alike.

Benefits: 401(k) 401(k) matching Employee discounts Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance The main duties of a Front Desk Agent or Hotel Front Desk Agent include: Checking guests in and out of their hotel rooms Distributing room keys Verifying customers' hotel registration information Calculating guests' room payments and other additional costs made during their stay Greeting guests in an efficient and courteous manner Other tasks the GM deem necessary for your position and shift Weekends required Compensation: $12.00 per hour

Job Description Responsible for providing consistent, courteous service to all Hotel guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Prepares and distributes management reports to Hotel Administration and the Finance Department. Audits all guest records; verifies credit card approval and room availability. Access and work with systems for redemption of offers and promotions issued by the gaming properties. Posts room and tax charges to guest accounts. May perform the duties of a Front Desk Agent if staffing level is inadequate. Maintains a working knowledge of the Casino Resort's property, as well as special events on and near property, in order to advise guests of same, whenever possible. Responds to guests' requests, complaints or inquiries courteously and promptly. Responsible for maintaining a consistent, regular attendance record. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School diploma or GED required, Associates degree is preferred; Six (6) months to one (1) year prior related experience and/or training or and equivalent combination of both is preferred. SPECIAL QUALIFICATIONS: Must possess effective communication and organizational skills. LANGUAGE SKILLS: Ability to read and understand financial reports, policy and procedure manuals, and technical instructions. Ability to respond to common inquiries or complaints from guests. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense reasoning to a variety of situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk 60%; sit 40%; lifting up to forty (40) pounds. Use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are the representative of those an Associate encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property. Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution. Maintain a professional departmental, company and community reputation. Saracen Casino Resort is an equal opportunity employer

Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports. Job Responsibilities: Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properly handled. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the ‘A' shift and reset day's business. Act as a Guest Service representative and manager on duty during the night time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Other duties as assigned. Job Skills: Understand and use math concepts in order to design a financial or economic system. Work math problems quickly and accurately. Understand and use computers and related equipment. Speak and write clearly to report financial information. Discretion & Independent Judgment: Acts as a Guest Service representative and manager on duty during the night time hours Balances all cash receipts and work performed during the audit shift. Makes deposits of cash. Physical Requirements: Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Additional physical and visual requirements Lift/carry 6-25 lbs. Able to work overtime and/or irregular hours Working Conditions: Continually works in normal office conditions and in close proximity to others. Qualifications Education - HS Diploma or equivalent. Experience - Previous guest service or front desk hospitality experience preferred. Licenses/Certifications - None required.

←Back to all jobs at Holiday Inn Houma Night Auditor-PT Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for a PT night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations. Education & Experience: • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Essential (partial list): • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at all times. • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Reports, Discount programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions to meet deadlines. • Ensure the accuracy of all numbers reported including statistics. • Input and update financial information into the corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Please visit our careers page to see more job opportunities.

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Night Audit Location: Embassy Suites by Hilton Red Wolf Convention Center Night Audit.pdf Essential Responsibilities: Perform all daily audit procedures and reports as per OHM and hotel standards. Verify and manage wake-up call requests. Balance cash receipts and ensure accurate deposits. Prepare the front office for the daytime shift and reset the day's business. Serve as Guest Service Representative and Manager on Duty during nighttime hours. Participate in front-office meetings and training programs. Greet guests warmly and comply with company policies. Skills & Abilities: Strong leadership, problem-solving, and communication skills. Ability to multitask, prioritize, and deliver results. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. 2+ years of hospitality customer service experience preferred. Hours: Varied schedule, including nights, weekends, and holidays. Physical Requirements: Standing for extended periods, light lifting (up to 40 pounds). Work Conditions: Indoor work environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Night Audit (Full-Time & Part-Time) DoubleTree by Hilton New Orleans Airport Kenner, LA 70062 Are you a night owl with an eye for detail and a passion for hospitality? The DoubleTree by Hilton New Orleans Airport is looking for a dependable, numbers-driven Night Auditor to join our team. This is a critical role that balances guest service with the essential "end-of-day" financial reconciliation for the hotel. If you thrive in a quiet, independent work environment and enjoy ensuring everything is balanced and ready for the new day, we want to meet you! The Perks Night Shift Premium: Competitive hourly pay with a focus on overnight reliability. Travel Benefits: Worldwide Hilton hotel discounts for you and your family. Career Growth: Learn the "back-office" financial side of hotel operations-a great stepping stone to management. What You'll Be Doing The Audit: Running the "end-of-day" process in our property management system, reconciling daily room charges, taxes, and payments. The Welcome: Handling late-night check-ins and early-morning check-outs with the signature DoubleTree warm cookie hospitality. The Oversight: Serving as the primary point of contact for guests overnight, ensuring safety, security, and service standards are maintained. The Prep: Preparing daily reports for the General Manager and accounting team to review each morning. Working Conditions & Physical Demands Overnight Schedule: Ability to consistently work 11:00 PM to 7:00 AM. Stationary Position: Ability to stand for the duration of an 8-hour shift. Focused Environment: Ability to work independently with minimal supervision while maintaining high productivity. Visual Acuity: Strong focus required for reviewing financial reports and computer screens for extended periods. What We're Looking For Experience: Previous hotel front desk or night audit experience is preferred, but we will train candidates with strong basic accounting or bookkeeping backgrounds. Reliability: Since you are often the only person at the desk, punctuality and perfect attendance are non-negotiable. Tech-Savvy: Proficiency in Microsoft Excel and the ability to learn Hilton OnQ quickly. Professionalism: A calm, professional demeanor to handle late-night guest needs or emergencies. Join the A&R Group Family At the DoubleTree by Hilton New Orleans Airport, we pride ourselves on a culture of integrity, accountability, and genuine care for our guests and team members. If you are a dedicated professional who takes pride in accurate work and exceptional service, we want to hear from you. Apply today to start your career with a leader in hospitality! We look forward to reviewing your application and discussing how you can contribute to our overnight success. A&R Group is an Equal Opportunity Employer.

Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and for providing consistent, courteous service to all Hotel guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained. EDUCATION and/or EXPERIENCE: High School diploma or General Education diploma, GED required. Some college courses in Hotel Management preferred. SPECIAL QUALIFICATIONS: Must possess effective communication and organizational skills. Minimum of one-year accounting or audit experience required. Must be computer-literate. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.

External Job Title Hotel Guest Service Agent - Bossier City Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand The guest service agent is responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members and company assets. The focus shall always be on ensuring a safe and comfortable environment, while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel. Responsibilities Where You'll Make an Impact: * Maintain complete knowledge at all times of the following: * All hotel features/services, hours of operation * All room types, numbers, layout, décor, appointments and locations * All room rates, special packages and promotions * Daily house count and expected arrivals/departures * Room availability status for any given day * Scheduled daily group activities * Maintain complete knowledge and comply with all hotel and departmental policies and procedures to include front and back of house operations. * Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times * Answer department telephone within 3 rings; using correct greeting and telephone etiquette * Promote positive guest relations for information in a congenial manner * Process all guest check-ins according to established hotel requirements: * Confirm reservation in system and review all noted information * Be able to complete a "walk-in" reservation for guest with no prior room reserved. * Obtain back up information for guest credit/payment method and input into system; collect cash when designated * Assign guest room * Advise guest of any messages, mail, faxes, etc. that was received for them * Inform guest of room safe and mini bar key and room key procedures * Issue parking passes/validate valet parking tickets and enter information in the computer * Communicate services and amenities included in packages to guests on packages * Obtain proper identification for tax exempt guests and attach from to registration card * Obtain guest signature for designated paper work * Obtain bell person to escort guest and transport their luggage to the room * Maintain guest history files on all guests * Communicate VIP arrivals to designated personnel for escort and delivery of amenities * Set up accurate accounts for each guest checking in according to their requirements (i.e., share widths, separate room/tax/incidentals, com) * Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests * Accommodate room changes expediently * Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 30 minutes to ensure completion and guest satisfaction * Offer detailed information on the voicemail system to callers and guests wishing to leave a message * Accept and record wake-up call requests; deliver to PBX. * Block rooms in the computer and follow through on designated requirements * Pre-register designated guests and prepare key packets * Communicate pertinent guest information to designated departments/personnel (i.e... Special requests, amenity delivery). * Generate, print and distribute daily and weekly reports * Resolve discrepancies on the room status report with Housekeeping * Process all check-outs according to established hotel requirements listed: * Resolve any late charges * Present folio to guest and resolve any disputed charges * Settle guest accounts following accounting procedures * Retrieve guest room key from guest * Handle requests for late check-outs according to established hotel procedures * Conduct group check-ins/outs according to established hotel procedures * Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information * Adhere to all cashiering procedures as listed below: * Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges * Make change for guests * Cash guests' personal checks/travelers checks * Post Charges * Settle room accounts * Run closing reports * Count bank at the end of their shift * Complete designated cashier reports * Balance receipts * Drop receipts * Secure bank * Legibly document pertinent information in the log book * Other duties as assigned. Support Duties: * Assist with reservation calls. Process, record and follow up and details relative to such * Provide Concierge service when no Concierge is available * Assist in other Front Office areas as assigned * Provide guest room tours * Legibly document maintenance needs on work orders and submit to the Managern22 Skills to Help You Succeed: * Able to read and interpret instructions and direction for guests * Able to communicate without impediment with guests and staff in all areas relating to guest service. Qualifications Must-Haves: * High School education or equivalent * Previous experience in a hotel or high-end retail environment desired. * You will be exposed to an alcohol and smoking environment and must be able to work in such environment. * Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards. Physical Requirements: * Lifting up to 20lbs * Pushing/Pull up to 20lbs * Carry up to 20lbs * Some Bending / kneeling * Frequent Walking * Frequent Standing * Some Sitting * Climbing steps