Night auditor jobs in West Palm Beach, FL

We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it's quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. Benefits: Health Insurance for qualified status Dental Insurance for qualified status Vision Insurance for qualified status Life Insurance for qualified status 401(k) Complimentary Associate Parking Complimentary Meal for every shift worked Employer Provided Uniforms 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing Prints up and files reservations for the next business day Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupon, discount, and other promotional programs Is able to function as a front desk agent especially in terms of check-in and check-out procedures Prepares a summary of cash, check, and credit card activities Summarizes results of operations for management Check figures, postings, and documents for accuracy Record, store, access, and/or analyze computerized financial information Prepare of End of day procedure Follow the End of Day / Night Audit Checklist Balance the day's charges, making corrections as necessary Performs wake-up calls Run end of day process in property management software (PMS) Respond to guest needs, special requests and complaints and alert the appropriate manager as needed Qualifications: Understand principles of auditing, balancing, and closing out accounts Knows how to operate PMS, PC's, and other front office equipment Must have complete knowledge of emergency procedures High school diploma or GED Previous night auditor experience in a hotel/resort required Job Description: Full or Part Time position available On-Sight Must be able to work 11pm-7am, holidays and weekends as needed Hourly pay rate $19.00/hour The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Description from 11:30pm-7:30am Are you a night owl who enjoys creating a welcoming environment and keeping things running smoothly behind the scenes? Join our team as a Night Auditor, where you'll play a key role in ensuring exceptional guest experiences and the accuracy of our daily financial operations. Compensation: $17.00 per hour Location: 16461 Racquet Club Rd, Weston, FL 33326 What You'll Do As the Night Auditor, you'll be the friendly face that greets guests during the overnight hours and the detail-oriented professional who ensures our records are accurate. Your responsibilities will include: Welcoming and assisting guests with check-ins, check-outs, and general inquiries. Handling guest issues promptly and courteously. Answering and directing phone calls to the right departments. Performing nightly audit functions such as reconciling transactions, maintaining key logs, filing registration cards, and preparing audit reports. Supporting special projects and maintaining resort safety standards. What We're Looking For We're seeking someone who is both guest-focused and detail-driven. The ideal candidate has: Previous hotel or resort front desk and customer service experience. Strong communication and multitasking skills in a fast-paced environment. Proficiency with basic computer systems (word processing, internet-based software). A high school diploma or GED, plus 1-3 months of related experience/training (or an equivalent combination). Flexibility to work overnight, 3rd shift, including weekends and holidays. Why You'll Love It Here Be part of a team that values professionalism, hospitality, and teamwork. Build valuable skills in guest services, financial reporting, and resort operations. Enjoy a supportive environment where your role makes a direct impact on guest satisfaction and resort success. If you're ready to bring your hospitality skills to the overnight shift and thrive in a role that balances guest service with attention to detail, we'd love to hear from you! Apply today to join our team as a Night Auditor.

Holiday Inn & Suites is looking for a Night Auditor to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. We are looking for someone who can provide attentive, courteous and efficient service to all guests throughout their stay while conducting the front office functions while on the 11pm - 7am shift. Responsibilities · Greet and welcome all guests approaching the front desk in accordance with Lexima/Brand Standards. · Responsible for the preparation and disposition of all night audit checklist work and reports as well as the front office function on the third shift. · Handle check-ins and check-outs in a friendly, efficient and courteous manner. · Answer all guest inquires (i.e. hotel services and amenities, the area, etc.). · Be aware of all rates, packages and special promotions. · Obtain all necessary information when taking room reservations and follow rate quoting guidelines. · Fully understand and be able to operate all relevant aspects of the front desk computer system. · Focus on his/her role in contributing to guest satisfaction surveys. · Prepare coffee set-up each morning prior to serving time. · Pass and maintain food handlers license as required by hotel. · Balance daily reports and identify and correct any errors. · Maintain cashiering responsibilities as per front office procedures. · Ensure correct and accurate cash handling while at the front desk. · Distribute or tabulate any work as outlined by management. · Comply with all safety and security procedures as they relate to the building and guest corridors to ensure all areas are locked and secured. · Have a thorough working knowledge of security procedures. · Train any new Night Auditors as requested by management. · Keep working areas neat and organized. · Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements. · Maintain a professional and friendly demeanor at all times. · Establish and maintain good communications and team work with fellow employees and other departments within the hotel. · Must be always attentive, courteous and efficient in the dealings with clients, guests, managers and all other employees. · Demonstrate a genuine care and commitment to guest service. Qualifications · Ability to work the 11pm - 7am shift. · High school diploma or equivalent required. · Previous hospitality experience preferred. · Knowledge of accounting principles preferred. · Experience handling cash, accounting procedures and general administrative tasks. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

←Back to all jobs at Home2 Suites West Palm Beach Airport Night Auditor Wednesday-Sunday Home2 Suites West Palm Beach Airport is an EEO Employer - M/F/Disability/Protected Veteran Status Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Job DescriptionDescription: As the Night Auditor at Palm House, you will play a critical role in ensuring the smooth operation of the hotel during overnight hours. This position combines front desk responsibilities with end-of-day financial reconciliation. You will be responsible for auditing daily financial transactions, assisting guests with late-night check-ins or inquiries, and ensuring all departments are properly closed out for the day in accordance with property standards. The ideal candidate is detail-oriented, dependable, and experienced in luxury hospitality or hotel finance operations, with strong customer service and problem-solving skills. Requirements: Key Responsibilities: Financial & Audit Duties: Accurately reconcile all guest folios and hotel revenue for the day across departments (F&B, Front Office, etc.). Balance and verify daily cash receipts, credit card transactions, and room charges. Run night audit procedures in the hotel's Property Management System (Opera preferred). Prepare and distribute daily financial and operations reports to management. Identify and correct discrepancies in accounts or transactions. Ensure that all postings, adjustments, and charges are accurate and documented. Guest Services: Greet and assist guests with check-ins, check-outs, and overnight inquiries. Handle late-night guest requests, complaints, or emergencies with a high level of professionalism and discretion. Communicate guest needs and relevant shift information to morning staff and leadership. Ensure lobby and front desk areas remain clean, secure, and guest-ready overnight. Maintain knowledge of property amenities, services, and emergency procedures. Security & Operations Support: Complete safety walks and property checks as required. Assist in emergency situations by following hotel protocols and contacting appropriate personnel. Qualifications: High school diploma or equivalent required; college degree in Accounting, Hospitality, or Business preferred. Minimum 1-2 years of experience in hotel front office, accounting, or night audit roles. Experience with Opera, Unifocus or similar hotel property management systems required. Strong analytical, mathematical, and problem-solving skills. Excellent communication and guest service abilities. Ability to work independently with minimal supervision. Knowledge of basic accounting principles and financial reconciliation processes. Physical Requirements: Ability to remain at a desk for extended periods while working on a computer. Ability to stand and walk periodically. Must be able to lift up to 10 pounds (e.g., reports, supplies, light luggage). Must be able to work overnight shifts, weekends, and holidays as scheduled

About PM Hotel Group PM Hotel Group is an award-winning, independent hospitality management company recognized for its innovative commercial strategies, high-performing culture, and purpose-driven approach to hospitality. With a diverse portfolio of branded and independent hotels across the United States, PM Hotel Group is dedicated to delivering exceptional results for owners, associates, and guests through strategic leadership, collaboration, and operational excellence. About Tideline Palm Beach Ocean Resort & Spa The newest addition to the PM Hotel Group family, Tideline Palm Beach Ocean Resort & Spa is a luxury beachfront retreat located on the exclusive shores of Palm Beach, Florida. Known for its serene atmosphere, sophisticated design, and ocean-inspired wellness experiences, Tideline offers guests a tranquil escape that blends modern elegance with coastal charm. What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: · Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. · Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. · Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Job Description Responsibilities: Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards. Physical Requirements: Must be able to stand for long periods of time. Job Functions: Completes daily duties and checklist to ensure the front desk operates smoothly. Assists guests with their requests in an appropriate manner. Handles guest's complaints in a positive manner. Knows when to communicate guest complaints to the Supervisor/Manager on duty. Make decisions that benefit the hotel and the hotel guests. Understands and uses hotels policies and procedures for reservations, check in's, checks outs, Concierge services, and any other guest interaction. Understands how a hotel and all the hotels departments operate. Is able to work with a variety of people without any problems. Is friendly and courteous towards guests and peers. Has a pleasant speaking voice. Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business. Is able to anticipate guest needs. Makes hotel reservations and notes special details. Takes incoming calls and transfers to other departments accordingly. Provides guests with accurate hotel facility information. Handles Concierge duties when the Concierge is not on duty. Gives proper pass on during shift change. Monitors hotel room key inventory. Ensures we get all keys back at check out. Maintain all front desk logs for back up purposes. Keeps front desk area cleaned and organized. Other duties as assigned Job Requirements: Computer Skills Multi task and fast learner ability Flexible Detail Oriented

Night Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day's transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting. Key Responsibilities You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly. Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts. You will report to the Front Office Manager or Director of Finance/Controller. A career as a night auditor can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a position in hotel accounting or finance. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. "Pay Rate $32.94" Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: Complete additional bookkeeping, administrative, and accounting procedures as requested Make sure every hotel guest has a pleasant stay Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Proficiency with computers is required; experience with reservation and accounting software is desired High school diploma or equivalent required; some college preferred Requires a flexible schedule that allows for overnight shift hours Excellent customer service and communication skills are required About Company Dolce by Wyndham is a boutique upscale full-service hotel. It has 100 rooms, manual room keys, kosher catering, and a special designated Shabbos elevator that stops automatically on every floor. This new hotel has a rooftop pool, valet parking, and a rooftop Kosher restaurant & bar The Dolce by Wyndham is located at 5510 S. State Road 7, Hollywood, FL.

Pay: $20/hr Schedule: Monday, Tuesday, Wednesday 3PM - 11PM, Saturday & Sunday 7AM - 3PM (Thursday & Friday OFF) Job Responsibilities As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Additional Duties: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Supervisory Responsibilities N/A Education & Experience * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. Knowledge, Skills & Proficiencies * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Tools & Equipment Used N/A Physical Requirements & Working Environment * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Travel N/A Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

A welcome ambassador to all guests, creating memorable moments and providing excellent customer service at the front desk from the beginning of making reservations to the guest departure. Front Desk Agent will respond to guest needs, requests and problem resolutions. Job Description * Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures. * Check departing guest out of the the hotel as per hotel procedures. * Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy. * Resolve guest problems and complaints * Be knowledgeable of hotel and surrounding area; to sell promote rooms and seasonal hotel promotions. * Deliver and maintain Hilton's Brand Standards. Job Requirements * Applicants must possess excellent customer service and computer skills * Applicants must be able to a flexible schedule (AMs/PMs) along with Saturdays, Sundays and Holidays * Ideal candidate has previous OnQ and hotel experience Benefits: * Vacation, Sick and Holiday Pay * 401(k) with company match of 4% * Medical, Dental, Vision and Life Insurance * Short and Long Term Disability * Voluntary Critical Illness, Voluntary Hospital and Voluntary Accident Insurance * Hilton Team Member Travel Discounts * Free Uniforms, Safety Shoes and Team Member Parking Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.

Overview- Hotel Night Auditor The primary responsibility of a Night Auditor is to close the book of business for the day. This includes running multiple reports to balance accounts and deposits. The ideal candidate will be well-organized and pay attention to detail. In addition, the Night Auditor acts as a Guest Service Representative and handles the needs of our guests overnight. This is an overnight shift from 11pm - 7am DUTIES AND RESPONSIBILITIES o Preform all nightly audit procedures o Balance all receipts, guest ledger, and in-house accounts o Greet and check in guests who arrive overnight o Answer incoming calls, answer inquiries, and address internal guest requests o Monitor emails and other services to ensure that any guest needs are met o Complete shift checklist o Maintain a professional and pleasant demeanor REQUIREMENTS o Experience in a customer-facing role (Minimum 1 year) o Successful history as a night auditor or related hospitality experience o Must have a flexible work schedule o Outstanding attention to detail and extremely organized View all jobs at this company

Join John Knox Village of Florida as a Front Desk Ambassador and be the face of our customer-centric Continued Care Retirement Community. This role offers the unique opportunity to interact with residents and their families daily, ensuring they feel welcomed and valued. You will be at the forefront of innovative practices, using problem-solving skills to enhance the experience of those we serve. This is more than just a job; it's a chance to embody our core values of empathy, integrity, and safety while contributing to a culture of excellence. Your role is vital in creating a high-performance environment that prioritizes trust and engagement. Contribute to meaningful change and make a real impact in the lives of our residents. A little about us John Knox Village is a not-for-profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our 70-acre campus, located in Pompano Beach, convenient to major highways and transportation options. Are you excited about this Front Desk Ambassador job? As a Front Desk Ambassador at John Knox Village of Florida, you will have the rewarding opportunity to work closely with our wonderful residents and guests, creating a welcoming atmosphere from the moment they enter our facility. Your responsibilities will include answering phones promptly and professionally, sorting mail with attention to detail, and managing deliveries to ensure everything runs smoothly. By providing exceptional customer service, you will play a key role in fostering positive relationships and enhancing the overall experience for everyone in our vibrant community. Your dedication to helping others will shine as you navigate daily tasks with a friendly and approachable demeanor. Requirements for this Front Desk Ambassador job To succeed as a Front Desk Ambassador at John Knox Village of Florida, you need a blend of strong interpersonal and organizational skills. Excellent communication is essential, as you will be the first point of contact for residents and guests. Your ability to listen empathetically and respond to inquiries will ensure a high level of customer satisfaction. Strong multitasking skills are necessary to manage phone calls, sort mail, and handle deliveries efficiently without compromising service quality. Attention to detail is crucial for accurately processing information and maintaining a seamless operation. A friendly and positive attitude will help create a welcoming environment, fostering trust and engagement with our community. Finally, being adaptable and responsive to changing situations will enable you to solve problems effectively and contribute to our culture of excellence. Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! John Knox Village is proud to be a SAFE PLACE TO WORK! Come work at a Great Place to Work, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first. John Knox Village is a Drug-free and Tobacco-Free workplace. EOE

Requirements Previous experience in front desk operations or hospitality management is preferred. Strong phone etiquette and communication skills are essential. Familiarity with hotel management software is a plus. Bilingual abilities are highly desirable to accommodate diverse guests. Ability to work flexible hours, including weekends and holidays as needed. Excellent organizational skills with attention to detail. A passion for providing outstanding guest services in a resort or hotel environment Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it's quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. Benefits: Health Insurance for qualified status Dental Insurance for qualified status Vision Insurance for qualified status Life Insurance for qualified status 401(k) Complimentary Associate Parking Complimentary Meal for every shift worked Employer Provided Uniforms 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing Prints up and files reservations for the next business day Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupon, discount, and other promotional programs Is able to function as a front desk agent especially in terms of check-in and check-out procedures Prepares a summary of cash, check, and credit card activities Summarizes results of operations for management Check figures, postings, and documents for accuracy Record, store, access, and/or analyze computerized financial information Prepare of End of day procedure Follow the End of Day / Night Audit Checklist Balance the day's charges, making corrections as necessary Performs wake-up calls Run end of day process in property management software (PMS) Respond to guest needs, special requests and complaints and alert the appropriate manager as needed Qualifications: Understand principles of auditing, balancing, and closing out accounts Knows how to operate PMS, PC's, and other front office equipment Must have complete knowledge of emergency procedures High school diploma or GED Previous night auditor experience in a hotel/resort required Job Description: Full or Part Time position available On-Sight Must be able to work 11pm-7am, holidays and weekends as needed Hourly pay rate $19.00/hour The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: · Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. · Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. · Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

from 11:30pm-7:30am Are you a night owl who enjoys creating a welcoming environment and keeping things running smoothly behind the scenes? Join our team as a Night Auditor, where you'll play a key role in ensuring exceptional guest experiences and the accuracy of our daily financial operations. Compensation: $17.00 per hour Location: 16461 Racquet Club Rd, Weston, FL 33326 What You'll Do As the Night Auditor, you'll be the friendly face that greets guests during the overnight hours and the detail-oriented professional who ensures our records are accurate. Your responsibilities will include: Welcoming and assisting guests with check-ins, check-outs, and general inquiries. Handling guest issues promptly and courteously. Answering and directing phone calls to the right departments. Performing nightly audit functions such as reconciling transactions, maintaining key logs, filing registration cards, and preparing audit reports. Supporting special projects and maintaining resort safety standards. What We're Looking For We're seeking someone who is both guest-focused and detail-driven. The ideal candidate has: Previous hotel or resort front desk and customer service experience. Strong communication and multitasking skills in a fast-paced environment. Proficiency with basic computer systems (word processing, internet-based software). A high school diploma or GED, plus 1-3 months of related experience/training (or an equivalent combination). Flexibility to work overnight, 3rd shift, including weekends and holidays. Why You'll Love It Here Be part of a team that values professionalism, hospitality, and teamwork. Build valuable skills in guest services, financial reporting, and resort operations. Enjoy a supportive environment where your role makes a direct impact on guest satisfaction and resort success. If you're ready to bring your hospitality skills to the overnight shift and thrive in a role that balances guest service with attention to detail, we'd love to hear from you! Apply today to join our team as a Night Auditor.