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The differences between nurse technicians and customer care technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-3 months to become a nurse technician, becoming a customer care technician takes usually requires 6-12 months. Additionally, a customer care technician has an average salary of $34,986, which is higher than the $33,005 average annual salary of a nurse technician.
The top three skills for a nurse technician include patients, CPR and vital signs. The most important skills for a customer care technician are patients, vital signs, and EKG.
| Nurse Technician | Customer Care Technician | |
| Yearly salary | $33,005 | $34,986 |
| Hourly rate | $15.87 | $16.82 |
| Growth rate | 9% | -4% |
| Number of jobs | 195,553 | 211,764 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 40% |
| Average age | 42 | 40 |
| Years of experience | 3 | 12 |
Nurse technicians, also known as nursing aides, assistants, or attendants, usually work in clinics, hospitals, and nursing homes. Primarily, they help a registered nurse by providing essential mobility, care, and support to patients. Everyday routine duties include maintaining patients' hygiene and moving them using wheelchairs or stretchers around the facility for their meals, treatment, events, and other activities. They do tasks that help improve a patient's comfort level and become their caregivers in the long run. This job requires a high school diploma along with the completed certified nursing assistant (CNA) program.
The job of a customer care technician depends on the requirements of employers. Part of the technician's responsibilities includes the management of the customers and the maintenance of proper customer relations. Customer care technicians assist customers in addressing their technical problems. The job involves answering phone calls and attending to the needs of the clients. As to the area of employment, the technicians may work in telecommunications where they use office machines or computers.
Nurse technicians and customer care technicians have different pay scales, as shown below.
| Nurse Technician | Customer Care Technician | |
| Average salary | $33,005 | $34,986 |
| Salary range | Between $26,000 And $40,000 | Between $26,000 And $45,000 |
| Highest paying City | Seattle, WA | Burbank, CA |
| Highest paying state | Oregon | Alaska |
| Best paying company | Carondelet High School | Cottage Health |
| Best paying industry | Health Care | Manufacturing |
There are a few differences between a nurse technician and a customer care technician in terms of educational background:
| Nurse Technician | Customer Care Technician | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 40% |
| Most common major | Nursing | Business |
| Most common college | - | - |
Here are the differences between nurse technicians' and customer care technicians' demographics:
| Nurse Technician | Customer Care Technician | |
| Average age | 42 | 40 |
| Gender ratio | Male, 16.9% Female, 83.1% | Male, 40.1% Female, 59.9% |
| Race ratio | Black or African American, 11.5% Unknown, 5.0% Hispanic or Latino, 13.6% Asian, 8.0% White, 60.8% American Indian and Alaska Native, 1.0% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 19.0% Asian, 6.8% White, 56.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |