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Best operations agent certifications

Operations agent certifications allow job seekers to demonstrate their competency as an operations agent to employers. However, not all operations agent certifications provide the same value for job seekers.

The best certifications for an operations agent are Aircraft Dispatcher (ADX), Certified Management Accountant (CMA), and Security 5 Certification.

Below is a list of the best operations agent certifications. Obtaining an operations agent certification will give you a leg up when you apply for jobs and increase your potential salary.

3 best certifications for operations agents

RankOperations agent certificationOrganization
1Aircraft Dispatcher (ADX)FAA
2Certified Management Accountant (CMA)IMA
3Security 5 CertificationEC-Council

3 best operations agent certifications

1. Aircraft Dispatcher (ADX)

Aircraft Dispatcher is an entry level certification and is required for all Aircraft Dispatchers to demonstrate and pass a written and oral exam to receive their license. This certificate also introduces the applicant to an array of crucial components within the FAA and airport operations. Most applicants will attend an Aircraft Dispatchers five (5) week course and take multiple field trips to local area airline operational control centers. Upon completing the course, the student will be an expert in reading and interpreting Meteorological Terminal Aviation Routine Weather Report (METAR), Terminal Area Forecast (TAF) forecasts, and many important aviation weather maps, which are used in daily airline Flight Dispatch offices. Both Domestic and Global Navigation Systems are covered thoroughly, as well as the North Atlantic Track System (NATS). NOTAMs and Pilot Reports are also covered during the course.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? No
  • Renewal required? No
Certifying organization
Federal Aviation Administration

2. Certified Management Accountant (CMA)

The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)

3. Security 5 Certification

The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics. The Security5 program gives individuals basic networking literacy skills to begin high-end IT programs.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Certifying organization
EC-Council

What is the best certification for an operations agent?

The best operations agent certification is Aircraft Dispatcher (ADX). The Aircraft Dispatcher (ADX) is awarded by the Federal Aviation Administration. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this operations agent certification:

  • To become a certified Aircraft Dispatcher (ADX), you don't need to pass the exam.
  • Lucky you - certification doesn't require more than two years of work experience.
  • No renewal for certification, if you earn it once it is valid all time.

What are some of the most in-demand certifications for operations agents?

The most in-demand operations agent certification is Aircraft Dispatcher based on all active job postings. Having this operations agent certification will give you access to more operations agent jobs with higher salaries.

Best certifications

The most common combination of operations agent certifications include: Aircraft Dispatcher (ADX), Certified Management Accountant (CMA), and Security 5 Certification.

Online courses for operations agents to earn certifications

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