Patient care coordinator jobs in Burlington, NC

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator Department - Admin Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Performs the following functions for the patient: Check-in, registration, completes EMR documentation, collects payments, qualifies patient for sliding fee, collects patient demographics, and provides in-person and telephonic customer service. Additionally, supports the clinical team by assisting with clinical documents. Work Location: 5270 Union Ridge Road, Burlington, NC 27217 Schedule: Monday, Wednesday, Thursday, 8:00am - 5:00pm ; Tuesday 8:00am - 8:00pm ; Friday 8:00am - 1:00pm Travel: As needed Qualifications Education: Diploma, High school diploma Required: Excellent communication skills required. Preferred Experience: One to two years of customer service in health care setting. Bilingual, Spanish-speaking applicants preferred Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly EEO STATEMENT Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:182247

Our office, Triangle Implant Center - Durham, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, agent or relevant position Biligual Required Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range $17 - $30 USD Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Full-time Description At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday - Friday 6:45 am to 5:00 pm Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. We have an immediate opening for a full-time Patent Care Coordinator to join our SGF Cary, NC team. The schedule is Monday - Friday 7:00-4:00pm. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Care Coordinator is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Skills & Qualifications What You'll Bring: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Retirement plan Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cary, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Join Our Team as a Patient Care Coordinator at PreservEndo! About Us: At PreservEndo, we don't just save teeth - we create smiles! We're a highly trusted endodontic practice proudly serving the Cary and Zebulon communities (and beyond). Our passion lies in delivering top-notch care with a compassionate touch. We're not just a dental office - we're a team that treats patients like family in a fun, welcoming, and supportive environment. The Role: Are you the kind of person who thrives on making others feel comfortable, organized, and informed? If so, you might be the perfect fit for our Patient Care Coordinator role! You'll be the friendly voice and smiling face that makes every patient feel like a VIP, all while keeping our schedule running like clockwork and managing essential office tasks. What You'll Do: Keep our appointment schedule as polished. Help patients navigate their treatment plans, insurance questions, and balances with confidence. Ensure every patient's records, radiographs, and paperwork are completed prior to their appointments. Jump in where needed to support the team and keep operations running seamlessly. What We Offer: Competitive Pay - Because your time and talent are invaluable. 401(k) Plan - Start planning for your future today. Medical, Dental, and Vision Insurance - We've got you covered! Paid Time Off (PTO) & Holiday Pay - Recharge, relax, and enjoy the holidays. Mileage Reimbursement - We'll make sure your travel between our Cary and Zebulon offices is hassle-free. What You Bring to the Table: A high school diploma or equivalent (we know you're a superstar, but this is step one). At least one year of dental office experience (bonus points for endodontic know-how!). Bilingual skills are required. A knack for staying organized and calm under pressure. A friendly, can-do attitude that makes every day a little brighter. When & Where: Monday and Wednesday - Cary Location Tuesday and Thursday - Zebulon Location Schedule - Monday through Thursday, 6:40 AM to 4:30 PM If you're ready to bring your positive energy, organizational skills, and people-first mindset to a practice that truly makes a difference, we'd love to hear from you!

Sign-on bonus: May be eligible for a $15,000 sign-on bonus. Schedule: 3x12 days | 7 am -7 pm | rotate weekends Job Type: In-person Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those in our facilities who are interfacing with and providing care to our patients and community members, positively impacting our mission of making communities healthier . Who We Are: People are our passion and purpose. Work where you are appreciated for who you are, not just what you can do. SOVAH Health - Danville is a 250-bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants. Why join us: We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage - with medical plans starting at just $10 per pay period - as well as tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Position Summary: Sovah Danville is seeking a full-time Respiratory Patient Care Coordinator to serve as a clinical consultant, educator, facilitator, and coach for the Respiratory Therapy Department. Coordinates the operation of, and provides assistance to, physicians performing diagnostic and therapeutic bronchoscopies within the department's Bronchoscopy Laboratory. Coordinates the operation of the Blood Gas Lab and Pulmonary Function Lab. Provides and maintains competencies for all Diagnostic Labs as directed by Clinical Operations Supervisor and/or Director of Cardiopulmonary Services. Ensures that all standards and regulations are met according as defined by regulatory agencies. Provides diagnostic and therapeutic interventions for physician-prescribed patients with acute and chronic cardio-pulmonary dysfunction, utilizing state-of-the-art procedures and biomedical equipment. The individual Practitioner may be required to work up or down (flex time) to ensure standardized coverage within the Cardio-Pulmonary Services Department. Practice in accordance with state and federal law and health care regulatory standards. Measures lung capacity and analyzes blood samples using a blood gas analyzer. Delivers and assesses response to ordered therapy per plan of care. Monitors, records, and communicates patient condition as appropriate. Evaluates respiratory care policies and procedures based on patient outcomes, current research, and best practices. Responds to codes and calls for emergent assistance; participates as a member of the code team and rapid response team by responding to emergency or STAT calls to establish natural and artificial airways, including oral endotracheal intubations, or to help or assess with any other respiratory-related issue. Educates the patient and family about the patient's illness and provides information about community support groups and other resources. Monitors, receives, stocks, and distributes respiratory care supplies and medical gas cylinders. Maintains storage areas with required supply levels and equipment. Disassembles, cleans, and sterilizes equipment, and performs preventative maintenance and calibration of machines. Provides diagnostic and therapeutic interventions for physician-prescribed patients with acute and chronic cardio-pulmonary dysfunction, utilizing state-of-the-art procedures and bio-medical equipment. Participates in direct patient care, including administration of medical Gas therapy, humidity therapy, continuous and intermittent aerosol therapy, chest physical therapy, hyperinflation techniques, and the administration of medications used in Respiratory Therapy procedures, in accordance with department and hospital policies, as well as physician orders. Participates in routine maintenance of equipment. Make daily rounds to ensure proper functioning of therapeutic equipment, as well as the availability of expendable supplies on each patient care unit and the department supply room. Make note of needed equipment and supplies on the shift report daily. Performs cardio-pulmonary diagnostic studies to include ventilatory mechanics, simple pulmonary function studies, arterial blood sampling and analysis, Holter Monitor examinations, Event Recorder examinations, and electrocardiograms, with no greater than three repeated exams per quarter. Coordinates and oversees the Blood Gas Laboratory. Insures adequate expendable supply par levels. Insures that all Blood Gas equipment is disinfected, stored, and in proper working order. Reviews reports for accuracy. Maintains and initiates competencies of Respiratory Therapists on an annual basis and as needed. Coordinates and oversees Pulmonary Function Laboratory. Insures adequate expendable supply par levels. Insures that all Blood Gas equipment is disinfected, stored, and in proper working order. Maintains and initiates competencies of Respiratory Therapists on an annual basis and as needed. Maintains and controls the operation of the Bronchoscopy Laboratory. Insures adequate expendable supply par levels. Sets up equipment utilized in the performance of bronchoscopy examinations. Assists physicians in the performance of diagnostic and therapeutic bronchoscopies. Ensures that all bronchoscopy equipment is disinfected, stored, and in proper working order. Maintains and initiates competencies of Respiratory Therapists and Nurses assisting Bronchoscopy procedures within the CPNS department, on an annual basis. Ensures that the Diagnostic Labs meet standards as stated by the regulatory agencies for the hospital. Develops QA/PI measures for the Respiratory Therapy Department as directed by the Director of CPNS and /or the Director of Laboratory. Keeps these reports visible and discusses them during department meetings. Minimum Education: A graduate of a Respiratory Care Practitioner Program is required. A BS/BA degree in Education, Management, or Respiratory Care is desirable. Required Skills: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires flexibility in scheduling and ability to work all shift patterns, including weekends and holidays, to ensure continuity and appropriateness of care to the patients of Sovah Health Danville. Required Certifications/Licenses: Basic Life Support (BLS) is required by the American Heart Association. Advanced Cardiac Life Support (ACLS) American Heart Association required or within six (6) months of hire. Pediatric Advanced Life Support (PALS) American Heart Association required or within six (6) months of hire. Neonatal Resuscitation Provider (NRP) required or within six (6) months of hire or transfer. Registered by the National Board for Respiratory Care (RRT). Licensed by the Commonwealth of Virginia, to practice as a Respiratory Care Practitioner (RCP) required. Minimum Work Experience: Three years of experience as a Respiratory Care Practitioner, to include critical care, Bronchoscopy Lab, Pulmonary Function Lab, Blood Gas Lab, Hemodynamic monitoring, endotracheal intubations, mechanical ventilation, initiation, and monitoring. Preferred experience with a lead role in at least one of the Diagnostic Labs. Preferred experience with developing QA/PI measures for the department, providing reports, and staff education. EEOC Statement: SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Equal opportunity and affirmative action employers are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Job Description RESPONSIBILITIES Provides intensive, short term assessment, linkage, counseling, and advocacy services to adults, children, and families who are experiencing a behavioral health crisis, in vivo at a level of intensity necessary to promote individual empowerment and recovery and reduce the need for inpatient treatment; assists in the development and implementation of individual services plans; provides support services to care givers; completes required documentation as prescribed by licensure, Medicaid, managed care groups or other third party payers with regards to clinical services and medical records keeping; and complies with all regulations applicable to program services; works as part of the team to ensure services and resources are coordinated among providers as needed to help individuals served live and function optimally in the community. REQUIREMENTS Minimum Requirements M1: Bachelor's Degree in Psychology, Social Work, Counseling, Sociology, Criminal Justice, or other approved Human Services Degree M2: Valid drivers' license and safe driving record Fingerprints, State and FBI criminal record reports, drug test, and central registry (CANIS) report will be required upon request. Our Agency maintains a drug-free workplace. ANNUAL SALARY RANGE $48,529 - $84,925 Shift Differential: $2.00 for 2nd shift; $3.00 for 3rd shift 5% Increase for Qualified Mental Health Professional Excellent Fringe Benefits APPLY AT: WWW.DPCS.ORG **PLEASE INCLUDE RESUME WHEN APPLYING**

Care Coordinator (Per Diem) FEDERAL MEDICAL CENTER - BUTNER, NC UHealthSolutions, Inc. (UHS) is seeking to hire a Care Coordinator to work within The Federal Medical Center in Butner, NC. FMC Butner is a United States federal prison in North Carolina for male inmates of all security levels who have special health needs. It is part of the Butner Federal Correctional Complex (FCC Butner) and is operated by the Federal Bureau of Prisons (BOP), a division of the United States Department of Justice. It is located near the Research Triangle area of Durham, Raleigh and Chapel Hill. POSITION SUMMARY The Care Coordinator is responsible for making and scheduling future patient appointments and providing professional customer service. The Care Coordinator is responsible for answering phone calls, re-scheduling patient appointments if needed, and triages phone calls as necessary. Major Responsibilities: Act as effective liaison between the Health Services Unit at FCC Butner, on-site specialists and community-based providers and hospital medical record departments Provide FCC Butner with access to inmate consultation notes, while ensuring patient confidentiality is not compromised, in a timely manner. Retrieves transcribed medical consultations as necessary. Schedule inmates for on-site clinics for post-follow-up care in coordination with FCC Butner approval Book, coordinate and re-schedule patient appointments as needed based on urgency and next available appointment in accordance with BOP guidelines Provide administrative support to facilitate each efficient operation of daily clinics Complete and distribute physicians' daily schedule sheets for the following day Complete monthly attendance calendar for all providers Maintain and update current information on physician schedules ensuring that patients are scheduled properly. Enters appointment information in both FCC Butner and UMMS' scheduling programs. Attend staff meetings as required Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations Perform other similar and related duties as required or directed Supervision Received: Reports to Operations Manager Education: High school diploma or equivalent Position Qualifications: Minimum 2 years previous related experience Previous experience in general office administrative duties - typing, letter writing, filing Experience with word processing and computers Familiar with medical terminology helpful Professional Requirements: Adheres to dress code; appearance is neat and clean. Wears identification while on duty. Ensures compliance with policies and procedures. Required Skills: Ability to work on own initiative and as part of a team Good planning and organizational skills Possess strong verbal and written communication skills Possess professional image and capability to work with multiple departments Ability to handle stressful and difficult situations in a calm and professional manner Ability to prioritize needs and function independently Ability to remain calm and poised under pressure Detail-Oriented COVID-19 Considerations: All employees must show proof of vaccination or seek exemption or accommodation related to disability, medical or religious based reason(s) by their 1st day of employment. Additional Information: As a UHealthSolutions employee working at the Federal Bureau of Prisons, FCC Butner, you must comply not only with all of the policies, rules and regulations of UHealthSolutions, but also with all of the rules and regulations of the Federal Bureau of Prisons, FCC Butner. You will be trained in UHealthSolutions and Federal Bureau of Prisons, FCC Butner policies by UHealthSolutions and Federal Bureau of Prisons, FCC Butner, respectively. As a condition of employment, you must gain and maintain Federal Bureau of Prisons, FCC Butner approval for facility access. If at any time during your employment with UHealthSolutions, you have any questions or concerns with respect to any rule or regulation of UHealthSolutions and/or Federal Bureau of Prisons, FCC Butner, you must immediately speak with your supervisor. Appointment is subject to satisfactory completion of urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. Successful completion of the “Introduction to Correctional Techniques”, three-week training course is required. This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. UHS reserves the right to modify position duties at any time, due to business necessity. UHealthSolutions is an equal opportunity employer and encourages applications from individuals with varied experiences and backgrounds.

Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents. The Opportunity: As a Veterinary Technician, you play a vital role in supporting our veterinarians and ensuring the highest level of care for our patients. From surgical support and anesthesia monitoring to diagnostics and patient education, your technical expertise and compassion help shape each pet's experience. This is more than a clinical support role-it's a chance to work with a positive, collaborative team where your development, initiative, and dedication to patient care are celebrated. What You'll Do: Perform venipuncture and place IV catheters with accuracy and efficiency Conduct radiographic imaging and assist with diagnostics Monitor anesthesia and support veterinarians during surgical procedures Conduct physical exams and patient assessments, communicating findings effectively Assist in surgical preparation, dental procedures, and lab work Deliver compassionate care to hospitalized patients, ensuring comfort and safety Support patient recordkeeping and client communication for follow-up and education Contribute to a clean, organized, and supportive hospital environment Our Veterinary Technicians Have: CVT or RVT license preferred but not required Prior surgical and anesthesia experience in a veterinary clinical setting Flexibility to work evenings, weekends, and holidays as needed Strong customer service orientation and a passion for helping pets and people Excellent communication and interpersonal skills Team-oriented mindset with eagerness to learn new techniques and grow professionally What We Offer: Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small Ready to take the next step in your career? At GoodVets, you're not just a technician-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together.

Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out This is a full-time role involving 8-hour weekday shifts with no weekends schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

LOCAL HOME DAILY CDL A DRIVER HOURLY PAY Drivers Start up to $25.00 Per Hour Overtime Safety Bonus Referral Bonus Paid Weekly, Direct Deposit Dry Van, Flatbed, Switchers Needed Flexible Hours Full and Part Time Weekends if you want Benefits for Full Tim Drivers Includes: Medical and dental insurance Short and Long-Term Disability 401k 18+ months verifiable CDL truck driving experience within the last 3 years Good MVR & work history (no job-hopping, please!) Positive customer service attitude Reliable transportation to and from the yard Must have a safe and clean record Must agree to a full background check Must be able to drive a manual transmission truck (not automatic)

Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $17 - $18 per hour, depending on experience. Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM. Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!

Full-time Description GAP is the longest established gastroenterology practice in the Piedmont Triad area. This independent, physician-owned GI practice is looking for a Receptionist. GAP evaluates new patients, performs consultations and conducts follow-up visits for chronic gastrointestinal conditions. Our offices draw and assess labs, administer injections and monitor medication therapies. We offer on-site infusion services and our clinical staff assist with a variety of in-office procedures. When appropriate, GAP schedules appointments for outpatient screening, diagnostic and/or treatment procedures. Our endoscopy centers are physician-owned outpatient ambulatory surgical centers which specialize in colon cancer screening and prevention as well as a number of other procedures including endoscopy, and Interstim Bowel Control Therapy. Excellent benefits package includes health insurance, dental, vision, life, long-term and short-term insurance coverage and a robust 401k/profit sharing plan; voluntary benefits including voluntary life and medical bridge plans. Paid time off, paid holidays and a friendly environment where work/life balance is a priority. Exceptional providers and well-trained staff on board. Looking for another strong team member! The Receptionist is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Greets and assists patients and visitors in in a prompt, courteous, and professional manner. Collects appropriate co-pays, co-insurance or past due balances as needed. Essential Functions: Welcomes patients/clients/visitors, determines the purpose of visit and directs them to appropriate person/department. Phones or pages employees to meet patients/clients/visitors and directs to appropriate waiting area as needed. Facilitates patient flow and communicates delays with patients and clinical staff. Follows all GAP policies on safety and security. Appropriately and courteously screens solicitors for relevance to organization needs. Explains financial requirements to the patients or responsible parties and collects copays and coinsurance as required. Responsible for keeping the reception and patient waiting areas and office area clean and organized. Gives directions to the office and departmental contact or staff information following practice procedures. Views and updates insurance card and information in computer system at each visit. Communicates as needed with Clerical Operations Manager and other staff about any patient concerns or issues. Reports system problems promptly. Ensures the privacy and confidentiality of patient information. Uses customer service principles and techniques to deal with patients calmly and pleasantly. Schedules follow-up appointments. Performs other duties as assigned. Requirements 1. High school diploma or GED. 2. Minimum of one (1) year experience in customer service or reception, preferably in a medical practice setting. 3. Completion of a course in Medical Terminology a plus. 4. Word processing and computer experience. 5. Epic experience strongly preferred.

About the Role Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. The Front Office Coordinator (FOC) serves as a key member of the Front Office team supporting our clinicians and our patients. The FOC provides excellent, friendly customer service throughout all aspects of patient contact, fostering a welcoming, safe, and patient-centered environment. The FOC performs all front desk and general administrative duties related to coordination of the patient's care utilizing Electronic Health Record and Practice Management systems to ensure patient records are accurate and up-to date, and to communicate across departments in accordance with Mindpath Health's specifications. This role is full-time, 40 hours per week, Monday through Friday, onsite in our Durham, NC office. Responsibilities Provides a positive patient experience by: Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service Scheduling patient appointments as needed Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc. Communicating all patient messages on a timely basis to the clinical staff Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate Explaining patient paperwork and ensuring its completion Collecting and updating patient demographics and insurance information Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary Recognizing when situations require escalation to management or clinical teams to ensure patient safety And satisfaction Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients, Maintaining a calm and professional demeanor Supports clinicians in the office through the above and by: Informing clinical staff of patient arrivals and any scheduling changes Maintaining a thorough knowledge of each clinician's needs and preferences Sorting and triaging incoming communications Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed Contributes to a collaborative and friendly work environment by: Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc. Identifying priority patient satisfaction issues and suggesting recommendations for resolution. Complying with company policies and procedures and following strict patient privacy procedures Qualifications Required: EMR/EHR or practice management systems experience. High school diploma, or equivalent. 2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator. Minimum of one year of demonstrated customer service skills (within a healthcare setting) Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers. Empathy and compassion when working with individuals experiencing mental health challenges. A calm, professional demeanor when managing upset patients or families. Excellent oral and written communication skills. Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment. Effective problem-solving skills and the ability to think quickly under pressure. Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Strong organizational skills and attention to detail. Ability to work independently or as part of a team. Must be able to maintain strict confidentiality of all personal/health sensitive information The Benefits We offer a robust benefits package to include: Medical, Dental, Vision, and EAP LTD/Life Insurance 401k with employer match PTO accrual starting at 15 days per year Paid Parental Leave Tuition Reimbursement Program About Mindpath Health Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500+ mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care. At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing. Join our community and discover how rewarding work can be! Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

This position is responsible for working one on one with a person Mental Retardation and/or Developmental Disabilities or dually diagnosed individuals. The services implemented will be specified through each individual's treatment/ service plan, which is designed and overseen by individuals with the appropriate experience, degree and/or certification. QUALIFICATIONS: Must have a high school diploma or GED and complete all FPTC training prior to delivery of services. Must be able to demonstrate all relevant competencies with the population being served. Paraprofessional providers must have knowledge, skills and abilities required by the population and age to be served. Must have at least 2 years of supervisory/ management experience in an Adult Care Home or similar setting. Must have no substantiated findings on the NC Personnel Registry or Health Care Program and maintain during duration of employment. Must be able to carry out responsibilities in a proactive manner. Must be supervised by QP or AP and in accordance with 10A NCAC 27 G-0204. Duties and Responsibilities: 1. Implementing designated goals/interventions and activities identified in each consumer's treatment/service plan. 2. Supporting the individual receiving services in the acquiring of skills that may not have been acquired during the developmental stages of life as defined by treatment/service plan. 3. Ensuring services are accurately documented per established criteria and in accordance with federal, state and local regulations. 4. Reporting any incidents, unusual occurrences or changes in condition of person being supported to immediate supervisor and/or any other designated or mandated personnel. 5. Responsible for attending and completing all mandatory training and updates within established time frames. 6. Submitting semi-monthly timesheets and supporting documentation on the first and sixteenth of each month by 9:00am. 7. Responsible for upholding the right and maintaining confidentiality of the person being supported. 8. CARING FOR CLIENTS EVERYDAY NEEDS 9. Develop supportive relationship with residents, completing case management responsibilities as assigned by supervisor, including ensuring the needs of the clients are being met. 10. Maintain accurate records and reports on a daily basis. Review facility logs and complete regular administrative paperwork. 11. Monitor all contact with family members. Provide information about such to owner. 12. Serve as liaison between program and community resources. 13. Instruct, counsel, train and support care workers in dealing with resident behaviors. 14. Train direct care staff. 15. Supervise and manage direct care staff (performance evaluations, etc.). Ensure that direct care staff is implementing individualized treatment plans. Maintain accurate records of staff performance. 16. Complete residential responsibilities including: monthly staff schedule, unit supplies shopping, budget, areas of concentration,etc. 17. Other duties as assigned by supervisor (guaranteed 80 hours every pay period but will require fill-in or PRN as needed). View all jobs at this company

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator Department - Operations Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service. Work Location: 301 Lloyd street, Carrboro, NC 27510 Schedule: Monday: 8:00am - 8:00pm, Tuesday-Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 5:00pm, Saturday: 8:00am - 1:00pm (Rotating) Required Travel: N/A (Subject to change) Duties/ Responsibilities - Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records. Assures completion of the registration process. Check-out patients and completes necessary close documentation. Answers center phone calls in a timely, professional and efficient manner. Demonstrates understanding of HIPAA and release of medical information. Schedules patient appointments. Collects office visits payments. Attends Center staff meetings and other corporate trainings/meetings as necessary. Performances all others duties as assigned or needed. Administrative Duties - All other duties as assigned. Understands all codes and drills. Qualifications - Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting. Required: Excellent Communication skills. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:188653

Full-time Description At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday through Friday 6:45 a.m. to 5:00 p.m. and MONDAY OFF Travel: Traveling between Holly Springs and Cary locations Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. We have an immediate opening for a full-time Patent Care Coordinator to join our SGF Cary, NC team. The schedule is Monday - Friday 7:00-4:00pm. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Care Coordinator is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Skills & Qualifications What You'll Bring: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Retirement plan Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.