Patient care coordinator jobs in Burlington, NC - 218 jobs
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Patient Care Coordinator
Piedmont Health Services 4.3
Patient care coordinator job in Chapel Hill, NC
Job Description
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - PatientCareCoordinator
Department - Operations
Reports to - Center Manager
Benefits -
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service.
Work Location: Chapel Hill CHC - 107 Conner Drive, Chapel Hill, NC 27514
Schedule: Monday: 8:00am - 8:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 1:00pm, Saturday: 8:00am - 1:00pm (Rotating)
Required Travel: N/A (Subject to change)
Duties/ Responsibilities -
Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records.
Assures completion of the registration process.
Check-out patients and completes necessary close documentation.
Answers center phone calls in a timely, professional and efficient manner.
Demonstrates understanding of HIPAA and release of medical information.
Schedules patient appointments.
Collects office visits payments.
Attends Center staff meetings and other corporate trainings/meetings as necessary.
Performances all others duties as assigned or needed.
Administrative Duties - All other duties as assigned.
Understands all codes and drills.
Qualifications -
Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting.
Required: Bilingual (Spanish/English), Excellent communication skills required.
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range: $16.43/Hourly - $22.08/Hourly (
commensurate with years of experience)
EEO Statement
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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$16.4-22.1 hourly 4d ago
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Patient Care Coordinator
Specialty1 Partners
Patient care coordinator job in Durham, NC
Our office, Triangle Implant Center - Durham, is seeking a PatientCareCoordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patientcarecoordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful PatientCareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Biligual Required
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, PatientCareCoordinators and many more all work together to improve the patientcare experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$18-$25 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$18-25 hourly Auto-Apply 12d ago
Insurance Verification & Patient Care Coordinator
The Oral Surgery Institute of The Carolinas
Patient care coordinator job in Greensboro, NC
Job DescriptionSalary: $17-20
The Oral Surgery Institute of the Carolinas
Title:Insurance Verification & PatientCareCoordinator
Report To: Practice Administrator
Effective Date: 2026
Status: Hourly
Summary
The Oral Surgery Institute of the Carolina's is seeking a dedicated and highly organized individual to fill the role of Insurance Verification & PatientCareCoordinator. This position plays a crucial role in ensuring that patient insurances are accurately verified in a timely manner, while also playing a crucial role in ensuring seamless patientcare and providing comprehensive administrative support to our team of oral surgeons and physicians. The successful candidate will have excellent communication skills, exceptional attention to detail, and a compassionate approach to patientcare.
Essential Duties & Responsibilities
Insurance Verifications:
Verify patient insurance to obtain accurate eligibility and benefits for relevant dental and medical coverages.
Correspond with patient insurances and access insurance portals to gather active benefit coverages.
Obtain last minute verifications for patients scheduled for same-day appointments.
Coordinate with off-site verification team regarding .
Collaborate with insurance companies and process claims, ensuring accurate billing and reimbursement.
PatientCareCoordination:
Schedule patient appointments, surgeries, and consultations in a timely and efficient manner.
Greet patients, answer inquiries, and provide necessary information regarding procedures, insurance coverage, and post-operative care.
Maintain patient records, update medical histories, and insure accurate documentation of treatments and outcomes.
Coordinate with medical staff to ensure appropriate follow-up care and assist in managing patient inquiries and concerns.
Collaborate with insurance companies and process claims, ensuring accurate billing and reimbursement.
General Requirements
Bachelor's or associate's degree in a healthcare-related field or relevant experience in a medical setting.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent written and verbal communication skills, with a compassionate and professional demeanor.
Proficient computer skills, including knowledge of medical software and electronic health records.
Familiarity with medical terminology, procedures, and insurance processes is preferred.
Discretion and integrity when handling confidential information and patient records.
Ability to work independently, demonstrating initiative and problem-solving skills.
Previous experience in a similar role or medical administrative capacity is advantageous.
Skill Set Required
Excellent verbal and writing skills
Superior interpersonal and customer service skills
Excellent listener
Empathy for the needs of others
Professional demeanor
An enthusiasm for helping people through dentistry
A good understanding of the dental profession
Self-confidence
Superior organizational skills
High ethics level
Financial Responsibilities
Must adhere to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Physical Demands
While performing the duties of this job, an employee is regularly required to:
Sit for long periods
Stand and walk, climb, stoop, bend, and lift up to 25 pounds.
Talk and Hear, both in person and by telephone
Use hands to operate, handle or feel office equipment; and reach with hands and arms
Specific vision abilities required by this job include close vision and the ability to adjust focus
Education/Training
Preferred college degree
Equipment Used
Multi-line telephone system and handle a high volume of calls with courtesy
Computer and other standard office equipment
Type with speed and accuracy
Communication
This position is regularly required to:
Work on multiple concurrent tasks with constant interruptions
Read and interpret documents and information
Use oral and written communication skills
Interact with staff, doctors, patients, other offices, the general public, and others encountered in the course of work, some of whom may be dissatisfied and/or abusive individuals.
This role must be able to work independently with general supervision, and understand and carry out written and oral instructions.
$17-20 hourly 19d ago
Triangle Visions Durham Patient Care Coordinator
Essilorluxottica
Patient care coordinator job in Durham, NC
Requisition ID: 910943 Store #: 00T046 TV Optometry - Durham Position:Full-TimeTotal Rewards: Benefits/Incentive Information Triangle Visions Optometry has provided superior patientcare in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patientcare, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
Job Segment:
PatientCare, Nursing, Medical, Ophthalmic, Optometry, Healthcare
$22k-37k yearly est. 50d ago
Customer Experience Coordinator - Cary, NC
Veterinary Emergency Group
Patient care coordinator job in Cary, NC
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work .
THE JOB
As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.
WHAT YOU'LL DO
Greet every customer with warmth and urgency, whether in person, over the phone, or online
Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs
Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
Keep nurses and doctors updated on customer needs for a seamless care experience.
Provide confidential, compassionate guidance on financial options and end-of-life decisions
Process payments accurately while protecting personal and financial information
Follow up with customers after visits to check on their pet's care and strengthen relationships
Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital
WHAT YOU NEED
2+ years of experience in a customer service role
Advanced knowledge in computer programs and practice management software
Highly organized, with strong attention to detail
A strong communicator; able to interact positively with anyone and everyone
A strong multitasker, able to thrive amid chaos
High emotional intelligence, able to read a room and plan and act accordingly
Adaptable and amenable in high stakes environments
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
Competitive compensation, including base and 401K match
Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
Clinical student loan repayment so you don't need to worry about your student debt
Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry
DEI
At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
$33k-45k yearly est. Auto-Apply 6d ago
Respiratory Patient Care Coordinator
Cottonwood Springs
Patient care coordinator job in Danville, VA
Sign-on bonus: May be eligible for a $15,000 sign-on bonus.
Schedule: 3x12 days | 7 am -7 pm | rotate weekends
Job Type: In-person
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those in our facilities who are interfacing with and providing care to our patients and community members, positively impacting our mission of
making communities healthier
.
Who We Are:
People are our passion and purpose. Work where you are appreciated for who you are, not just what you can do. SOVAH Health - Danville is a 250-bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.
Why join us:
We believe that investing in our employees is the first step to providing excellent patientcare. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage - with medical plans starting at just $10 per pay period - as well as tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Position Summary:
Sovah Danville is seeking a full-time Respiratory PatientCareCoordinator to serve as a clinical consultant, educator, facilitator, and coach for the Respiratory Therapy Department. Coordinates the operation of, and provides assistance to, physicians performing diagnostic and therapeutic bronchoscopies within the department's Bronchoscopy Laboratory. Coordinates the operation of the Blood Gas Lab and Pulmonary Function Lab. Provides and maintains competencies for all Diagnostic Labs as directed by Clinical Operations Supervisor and/or Director of Cardiopulmonary Services. Ensures that all standards and regulations are met according as defined by regulatory agencies. Provides diagnostic and therapeutic interventions for physician-prescribed patients with acute and chronic cardio-pulmonary dysfunction, utilizing state-of-the-art procedures and biomedical equipment. The individual Practitioner may be required to work up or down (flex time) to ensure standardized coverage within the Cardio-Pulmonary Services Department. Practice in accordance with state and federal law and health care regulatory standards.
Measures lung capacity and analyzes blood samples using a blood gas analyzer.
Delivers and assesses response to ordered therapy per plan of care.
Monitors, records, and communicates patient condition as appropriate.
Evaluates respiratory care policies and procedures based on patient outcomes, current research, and best practices.
Responds to codes and calls for emergent assistance; participates as a member of the code team and rapid response team by responding to emergency or STAT calls to establish natural and artificial airways, including oral endotracheal intubations, or to help or assess with any other respiratory-related issue.
Educates the patient and family about the patient's illness and provides information about community support groups and other resources.
Monitors, receives, stocks, and distributes respiratory care supplies and medical gas cylinders.
Maintains storage areas with required supply levels and equipment.
Disassembles, cleans, and sterilizes equipment, and performs preventative maintenance and calibration of machines.
Provides diagnostic and therapeutic interventions for physician-prescribed patients with acute and chronic cardio-pulmonary dysfunction, utilizing state-of-the-art procedures and bio-medical equipment.
Participates in direct patientcare, including administration of medical Gas therapy, humidity therapy, continuous and intermittent aerosol therapy, chest physical therapy, hyperinflation techniques, and the administration of medications used in Respiratory Therapy procedures, in accordance with department and hospital policies, as well as physician orders.
Participates in routine maintenance of equipment.
Make daily rounds to ensure proper functioning of therapeutic equipment, as well as the availability of expendable supplies on each patientcare unit and the department supply room.
Make note of needed equipment and supplies on the shift report daily.
Performs cardio-pulmonary diagnostic studies to include ventilatory mechanics, simple pulmonary function studies, arterial blood sampling and analysis, Holter Monitor examinations, Event Recorder examinations, and electrocardiograms, with no greater than three repeated exams per quarter.
Coordinates and oversees the Blood Gas Laboratory.
Insures adequate expendable supply par levels.
Insures that all Blood Gas equipment is disinfected, stored, and in proper working order.
Reviews reports for accuracy.
Maintains and initiates competencies of Respiratory Therapists on an annual basis and as needed.
Coordinates and oversees Pulmonary Function Laboratory.
Insures adequate expendable supply par levels.
Insures that all Blood Gas equipment is disinfected, stored, and in proper working order.
Maintains and initiates competencies of Respiratory Therapists on an annual basis and as needed.
Maintains and controls the operation of the Bronchoscopy Laboratory. Insures adequate expendable supply par levels.
Sets up equipment utilized in the performance of bronchoscopy examinations.
Assists physicians in the performance of diagnostic and therapeutic bronchoscopies.
Ensures that all bronchoscopy equipment is disinfected, stored, and in proper working order.
Maintains and initiates competencies of Respiratory Therapists and Nurses assisting Bronchoscopy procedures within the CPNS department, on an annual basis.
Ensures that the Diagnostic Labs meet standards as stated by the regulatory agencies for the hospital.
Develops QA/PI measures for the Respiratory Therapy Department as directed by the Director of CPNS and /or the Director of Laboratory.
Keeps these reports visible and discusses them during department meetings.
Minimum Education:
A graduate of a Respiratory Care Practitioner Program is required.
A BS/BA degree in Education, Management, or Respiratory Care is desirable.
Required Skills:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Requires flexibility in scheduling and ability to work all shift patterns, including weekends and holidays, to ensure continuity and appropriateness of care to the patients of Sovah Health Danville.
Required Certifications/Licenses:
Basic Life Support (BLS) is required by the American Heart Association.
Advanced Cardiac Life Support (ACLS) American Heart Association required or within six (6) months of hire.
Pediatric Advanced Life Support (PALS) American Heart Association required or within six (6) months of hire.
Neonatal Resuscitation Provider (NRP) required or within six (6) months of hire or transfer.
Registered by the National Board for Respiratory Care (RRT).
Licensed by the Commonwealth of Virginia, to practice as a Respiratory Care Practitioner (RCP) required.
Minimum Work Experience:
Three years of experience as a Respiratory Care Practitioner, to include critical care, Bronchoscopy Lab, Pulmonary Function Lab, Blood Gas Lab, Hemodynamic monitoring, endotracheal intubations, mechanical ventilation, initiation, and monitoring.
Preferred experience with a lead role in at least one of the Diagnostic Labs.
Preferred experience with developing QA/PI measures for the department, providing reports, and staff education.
EEOC Statement:
SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
$22k-37k yearly est. Auto-Apply 60d+ ago
Care Coordinator - Per Diem
Uhealthsolutions, Inc. 4.2
Patient care coordinator job in Butner, NC
CareCoordinator (Per Diem)
FEDERAL MEDICAL CENTER - BUTNER, NC
UHealthSolutions, Inc. (UHS) is seeking to hire a CareCoordinator to work within The Federal Medical Center in Butner, NC. FMC Butner is a United States federal prison in North Carolina for male inmates of all security levels who have special health needs. It is part of the Butner Federal Correctional Complex (FCC Butner) and is operated by the Federal Bureau of Prisons (BOP), a division of the United States Department of Justice. It is located near the Research Triangle area of Durham, Raleigh and Chapel Hill.
POSITION SUMMARY
The CareCoordinator is responsible for making and scheduling future patient appointments and providing professional customer service. The CareCoordinator is responsible for answering phone calls, re-scheduling patient appointments if needed, and triages phone calls as necessary.
Major Responsibilities:
Act as effective liaison between the Health Services Unit at FCC Butner, on-site specialists and community-based providers and hospital medical record departments
Provide FCC Butner with access to inmate consultation notes, while ensuring patient confidentiality is not compromised, in a timely manner. Retrieves transcribed medical consultations as necessary.
Schedule inmates for on-site clinics for post-follow-up care in coordination with FCC Butner approval
Book, coordinate and re-schedule patient appointments as needed based on urgency and next available appointment in accordance with BOP guidelines
Provide administrative support to facilitate each efficient operation of daily clinics
Complete and distribute physicians' daily schedule sheets for the following day
Complete monthly attendance calendar for all providers
Maintain and update current information on physician schedules ensuring that patients are scheduled properly.
Enters appointment information in both FCC Butner and UMMS' scheduling programs.
Attend staff meetings as required
Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations
Perform other similar and related duties as required or directed
Supervision Received:
Reports to Operations Manager
Education:
High school diploma or equivalent
Position Qualifications:
Minimum 2 years previous related experience
Previous experience in general office administrative duties - typing, letter writing, filing
Experience with word processing and computers
Familiar with medical terminology helpful
Professional Requirements:
Adheres to dress code; appearance is neat and clean.
Wears identification while on duty.
Ensures compliance with policies and procedures.
Required Skills:
Ability to work on own initiative and as part of a team
Good planning and organizational skills
Possess strong verbal and written communication skills
Possess professional image and capability to work with multiple departments
Ability to handle stressful and difficult situations in a calm and professional manner
Ability to prioritize needs and function independently
Ability to remain calm and poised under pressure
Detail-Oriented
Additional Information:
As a UHealthSolutions employee working at the Federal Bureau of Prisons, FCC Butner, you must comply not only with all of the policies, rules and regulations of UHealthSolutions, but also with all of the rules and regulations of the Federal Bureau of Prisons, FCC Butner. You will be trained in UHealthSolutions and Federal Bureau of Prisons, FCC Butner policies by UHealthSolutions and Federal Bureau of Prisons, FCC Butner, respectively. As a condition of employment, you must gain and maintain Federal Bureau of Prisons, FCC Butner approval for facility access. If at any time during your employment with UHealthSolutions, you have any questions or concerns with respect to any rule or regulation of UHealthSolutions and/or Federal Bureau of Prisons, FCC Butner, you must immediately speak with your supervisor.
Appointment is subject to satisfactory completion of urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
Successful completion of the “Introduction to Correctional Techniques”, three-week training course is required.
This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. UHS reserves the right to modify position duties at any time, due to business necessity.
UHealthSolutions is an equal opportunity employer and encourages applications from individuals with varied experiences and backgrounds.
$33k-45k yearly est. Auto-Apply 1d ago
Assc Patient Care Coord
Allmed Staffing Inc.
Patient care coordinator job in Hillsborough, NC
Job Description
PatientCareCoordinator Type: Contract-to-Hire Schedule: Monday-Friday, Business Hours
The PatientCareCoordinator serves as the primary point of contact for patients, ensuring a smooth and positive front-office experience. This role manages daily reception activities, patient registration, scheduling, and customer service while supporting efficient clinic operations.
Key Responsibilities
Greet, check in, and check out patients and visitors in a professional, courteous manner
Schedule appointments and maintain accurate patient records in the practice management system
Collect payments and address patient questions or concerns
Deliver exceptional customer service across phone, email, and patient portals
Manage front-desk workflow, correspondence, and administrative tasks
Build and maintain positive relationships with referral sources and internal teams
De-escalate patient concerns and provide appropriate assistance and support
Ensure confidentiality and full HIPAA compliance at all times
Maintain accurate documentation and filing systems
Collaborate effectively with multiple departments
Work independently and as part of a team in a fast-paced environment
Remain flexible and perform additional duties as assigned
$30k-39k yearly est. 15d ago
Patient Care Representative I
Goodvets
Patient care coordinator job in Cary, NC
GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents.
As a Veterinary Assistant, you are an essential part of our clinical team, supporting doctors and technicians in delivering excellent care while ensuring that our hospital environment is clean, well-stocked, and welcoming. Your attention to detail, compassion for animals, and strong work ethic contribute directly to the experience of every pet and client.
This is more than a support role-it's a hands-on opportunity to grow your skills, contribute meaningfully, and be a part of a collaborative, high-performing team.
Maintain clean, organized exam rooms, kennels, and treatment areas
Feed, walk, bathe, and monitor hospitalized and boarding patients
Safely restrain animals for exams, treatments, and procedures
Collect and label samples for diagnostic testing
Prepare surgical and exam rooms, including sterilization of instruments and equipment
Observe and report signs of illness, distress, or abnormal behavior
Keep exam and treatment areas fully stocked with necessary supplies
Assist with medication dispensing and ensure accurate patient records
Support technicians in prepping patients for surgery, imaging, and diagnostics
Stand, walk, and move throughout the hospital for extended periods; lift and carry up to 50 lbs
Work safely around anesthesia, radiation, and potential exposure to infectious diseases
Previous experience in animal care or veterinary setting (preferred)
A compassionate, team-first attitude and strong communication skills
Ability to multitask and stay organized in a fast-paced environment
Flexibility to work evenings, weekends, and holidays
A proactive mindset with a desire to learn and grow professionally
Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage
401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals
Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance
Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location
A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small
At GoodVets, you're not just a technician-you're a vital part of redefining the veterinary experience.
Apply today and let's build something exceptional-together.
$30k-39k yearly est. Auto-Apply 60d+ ago
Local Home Daily Greensboro-UP TO 25/HR
Innovative Driver Services
Patient care coordinator job in Greensboro, NC
LOCAL HOME DAILY CDL A DRIVER HOURLY PAY Drivers Start up to $25.00 Per Hour Overtime Safety Bonus Referral Bonus Paid Weekly, Direct Deposit Dry Van, Flatbed, Switchers Needed Flexible Hours Full and Part Time Weekends if you want Benefits for Full Tim Drivers Includes:
Medical and dental insurance
Short and Long-Term Disability
401k
18+ months verifiable CDL truck driving experience within the last 3 years
Good MVR & work history (no job-hopping, please!)
Positive customer service attitude
Reliable transportation to and from the yard
Must have a safe and clean record
Must agree to a full background check
Must be able to drive a manual transmission truck (not automatic)
$25 hourly 60d+ ago
Client Care Coordinator
Skinspirit 4.0
Patient care coordinator job in Danville, VA
Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service deliver safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.
We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovation-bringing stat-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!
The Client CareCoordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care.
What You Will Do
* Candidate is required to work a combination of weekday, weekend and evening shifts, to include opening and closing shifts.
* Provide excellent client care and customer service
* Answer and screen high volume of inbound phone calls
* Manage appointments (scheduling, moving and canceling appointments)
* Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available
* Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
* Accurately complete client transactions
* Manage multiple responsibilities while maintaining composure, always keeping the clients a priority
* Perform opening and closing duties of the clinic
* Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing
* Maintain complete confidentiality in all guest matters in accordance with company policy
* Assist with other duties and projects as assigned by management
What You Will Bring
Skills, Knowledge & Expertise
* High School Diploma or GED required; AA preferred
* 1+ years of customer or sales experience required; experience in an aesthetic setting preferred
* Exceptional customer service skills
* Ability to be efficient and productive in a fast-paced environment
* Ability to multi-task, prioritize, and organize with a consistently high level of accuracy
* Must be a team player
* Ability to work as part of a team and take initiative independent of direct supervision
* Knowlege of: Internet, Outlook, Excel, Word and the ability to learn new software quickly
* Social media experience is a plus
* Excellent, written, verbal and interpersonal skills
* Great attention to detail and accuracy
* Consistently demonstrates good judgement, strong character and personality, ethics and high standards of performance
* Experience in medical office/understanding of cosmetic procedures/skin care products
* Experience with Zenoti or other POS systems preferred by not required
Physical Requirements
* Prolonged periods of:
* Sitting at desk and working on a computer
* Repeating of same movements
* Talking and hearing
* Occasional periods of:
* Standing, walking, use of hands and fingers, handling or feeling
* Reaching with hands and arms
* Climbing or balancing, stooping, kneeling, crouch or crawl
* Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
Benefits
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours) we offer Medical, Vision, and Dental insurance.
Notices for Applicants
Notice at Collection
Privacy Policy for California Residents
SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities
SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
$25k-35k yearly est. 10d ago
Hospital Based Patient Advocate
Elevate Patient Financial Solution
Patient care coordinator job in Winston-Salem, NC
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Winston-Salem, NC, with a Monday-Friday schedule from 8AM-4:30PM. Holiday coverage may be required based on client needs.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
$31k-40k yearly est. 29d ago
Part-time Front Office Coordinator
Watson Companies 3.5
Patient care coordinator job in Chapel Hill, NC
Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill
Are you ready to be the most important person our patients interact with?
Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic.
If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence
This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patientcare process. Be the Face of iT:
Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice.
Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles.
Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information.
Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems.
What You'll Bring: Skills and Values
We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening.
Required:
A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated Enthusiasm and a relentlessly positive attitude.
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details
We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team.
Pay Rate: $16 - $18 per hour, depending on experience.
Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM.
Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
$16-18 hourly Auto-Apply 60d+ ago
Front Desk Coordinator - Float
Corelife 3.1
Patient care coordinator job in Winston-Salem, NC
CoreLife has created an organized, convenient, and low cost multidisciplinary platform of care for those who so often fall through the cracks of today's highly fragmented healthcare delivery system. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects.
Position Description:
The Front Desk Coordinator is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient's pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.
Major Areas of Responsibility:
Patient consults.
Manage the check-in and check-out process.
Collect payments and balances on patient accounts; handle medical insurance.
Schedule appointments, ensuring accurate paperwork and procedures.
Answer phones in a timely and professional manner.
Keep the reception area neat, stocked, and organized as required.
Help to prepare documents and charts for the day.
Clean and maintain the overall appearance of the office.
Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing.
Education/Experience:
At least 1 year of medical front office experience is a strong plus
Knowledge of medical terminology
Familiarity with medical insurance
A passion for health and helping others
A positive attitude
Licensure/Certification/Affiliation:
Current CPR
Skills, Knowledge, and Abilities :
Critical thinking to integrate facts, informed opinions, active listening, and observations.
Customer service skills.
Decision making, problem solving and collaboration.
Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services.
Ability to communicate effectively in both written and verbal form to patients, public and medical staff.
Adherence to CoreLife's Values:
Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes
Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork
Challenging patients, teammates, and partners to achieve exceptional results and potential
Work Environment:
This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Note: Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
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$25k-33k yearly est. 13d ago
Front Office Receptionist
Kids Dental Brands
Patient care coordinator job in Winston-Salem, NC
Front office receptionist is the patient's first point of contact in the office.The receptionist directs arriving patients to waiting areas. The receptionist processes records and information filled out by patients and enters these into a computer database. They work to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.
Job Functions: The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations, inform patients of dental office procedures and policy, answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, sort and distribute incoming and outgoing mail, monitor and maintain dental office supplies, update patient education materials and maintain a professional reception area, safeguard patient privacy and confidentiality, any other duties as requested or apparent
Education: High school diploma or GED equivalent
Experience: 2+ years in a pediatric dental office setting.
Computer Skills: Computer Literate
Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required.
$26k-34k yearly est. Auto-Apply 60d+ ago
Group Home Resident Care Coordinator
Friendly People That Care
Patient care coordinator job in Winston-Salem, NC
This position is responsible for working one on one with a person Mental Retardation and/or Developmental Disabilities or dually diagnosed individuals. The services implemented will be specified through each individual's treatment/ service plan, which is designed and overseen by individuals with the appropriate experience, degree and/or certification.
QUALIFICATIONS:
Must have a high school diploma or GED and complete all FPTC training prior to delivery of services. Must be able to demonstrate all relevant competencies with the population being served. Paraprofessional providers must have knowledge, skills and abilities required by the population and age to be served. Must have at least 2 years of supervisory/ management experience in an Adult Care Home or similar setting. Must have no substantiated findings on the NC Personnel Registry or Health Care Program and maintain during duration of employment. Must be able to carry out responsibilities in a proactive manner. Must be supervised by QP or AP and in accordance with 10A NCAC 27 G-0204.
Duties and Responsibilities:
1. Implementing designated goals/interventions and activities identified in each consumer's treatment/service plan.
2. Supporting the individual receiving services in the acquiring of skills that may not have been acquired during the developmental stages of life as defined by treatment/service plan.
3. Ensuring services are accurately documented per established criteria and in accordance with federal, state and local regulations.
4. Reporting any incidents, unusual occurrences or changes in condition of person being supported to immediate supervisor and/or any other designated or mandated personnel.
5. Responsible for attending and completing all mandatory training and updates within established time frames.
6. Submitting semi-monthly timesheets and supporting documentation on the first and sixteenth of each month by 9:00am.
7. Responsible for upholding the right and maintaining confidentiality of the person being supported.
8. CARING FOR CLIENTS EVERYDAY NEEDS
9. Develop supportive relationship with residents, completing case management responsibilities as assigned by supervisor, including ensuring the needs of the clients are being met.
10. Maintain accurate records and reports on a daily basis. Review facility logs and complete regular administrative paperwork.
11. Monitor all contact with family members. Provide information about such to owner.
12. Serve as liaison between program and community resources.
13. Instruct, counsel, train and support care workers in dealing with resident behaviors.
14. Train direct care staff.
15. Supervise and manage direct care staff (performance evaluations, etc.). Ensure that direct care staff is implementing individualized treatment plans. Maintain accurate records of staff performance.
16. Complete residential responsibilities including: monthly staff schedule, unit supplies shopping, budget, areas of concentration,etc.
17. Other duties as assigned by supervisor (guaranteed 80 hours every pay period but will require fill-in or PRN as needed).
View all jobs at this company
$28k-40k yearly est. 24d ago
Patient Care Coordinator
Specialty1 Partners
Patient care coordinator job in Durham, NC
Job Description
Our office, Triangle Implant Center - Durham, is seeking a PatientCareCoordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patientcarecoordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful PatientCareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Biligual Required
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, PatientCareCoordinators and many more all work together to improve the patientcare experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$18-$25 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$18-25 hourly 12d ago
Patient Care Coordinator (Bilingual Required)
Piedmont Health Services 4.3
Patient care coordinator job in Moncure, NC
Job Description
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - PatientCareCoordinator (Must be fluent in Spanish)
Department - Operations
Reports to - Center Manager
Benefits -
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service.
Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559
Schedule: Monday: 8:00am - 5:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 1:00pm, Saturday: 8:00am - 1:00pm (Rotating)
Required Travel: N/A (Subject to change)
Duties/ Responsibilities -
Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records.
Assures completion of the registration process.
Check-out patients and completes necessary close documentation.
Answers center phone calls in a timely, professional and efficient manner.
Demonstrates understanding of HIPAA and release of medical information.
Schedules patient appointments.
Collects office visits payments.
Attends Center staff meetings and other corporate trainings/meetings as necessary.
Performances all others duties as assigned or needed.
Administrative Duties - All other duties as assigned.
Understands all codes and drills.
Qualifications -
Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting.
Required: Bilingual (Spanish/English), Excellent communication skills required.
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range: $16.43/Hourly - $22.08/Hourly (
commensurate with years of experience)
EEO Statement
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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$16.4-22.1 hourly 6d ago
Triangle Visions Chapel Hill Patient Care Coordinator
Essilorluxottica
Patient care coordinator job in Chapel Hill, NC
Requisition ID: 911923 Store #: T044-Chapel Hill Position:PatientCareCoordinatorTotal Rewards: Benefits/Incentive Information Triangle Visions Optometry has provided superior patientcare in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patientcare, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Raleigh
Job Segment:
PatientCare, Nursing, Medical, Ophthalmic, Optometry, Healthcare
$22k-37k yearly est. 43d ago
Medical Front Office Coordinator
Watson Companies 3.5
Patient care coordinator job in Chapel Hill, NC
Join the iT Family as Our Director of First Impressions (Medical Front Office Coordinator) - Chapel Hill
Are you ready to be the most important person our patients interact with?
Integrative Therapies is a locally-owned physical therapy and wellness clinic dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a medical receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic.
If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. Reporting directly to the Clinic Director, this front office coordinator role is essential to our mission of positively impacting lives through holistic health and rehabilitation.
What You'll Do: Your Key Role in Delivering Excellence
This role goes far beyond basic medical administrative tasks. You will be the front-line champion for a well-executed patientcare process, embodying a Growth Mindset to create an amazing environment.
Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the top-rated physical therapy provider of choice in Chapel Hill.
Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for a 90% patient arrival rate using our "clinic convenience and service" principles.
Financial & Compliance Expert: Collect and document patient co-pays, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information (PHI).
Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary patientcoordinator between clients, clinical staff, and administrative teams.
Operational Excellence: Maintain the order and organization of the medical front office, demonstrating a commitment to improving clinic processes and systems.
What You'll Bring: Skills and Values
We hire based on our Core Values and look for people who are eager, helpful, and active listeners.
Required:
A true Serve Others focus: Genuinely enjoying helping others and putting our patients first.
Demonstrated Enthusiasm and a relentlessly positive attitude.
Highly proficient computer skills and organizational abilities.
Excellent verbal and written communication for a professional office setting.
Preferred:
1+ year of experience in customer service, medical office administration, or as a healthcare receptionist.
Knowledge of medical office procedures, including experience with a web-based EMR platform (Electronic Medical Records).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details
We are committed to investing in our people! This is an opportunity for continual growth and a chance to truly Level-Up Our Team.
Pay Rate: $17 - $18 per hour (DOE).
Schedule: Full-time, Monday-Friday, 8:00 AM-5:00 PM.
Benefits: Comprehensive package (starts after 90 days) including:
Health insurance (75% employer-paid base plan)
Paid Time Off (Holidays + graduated PTO based on tenure)
401(k) Retirement Plan
Optional dental, vision, and life insurance.
Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting our next great leader!
How much does a patient care coordinator earn in Burlington, NC?
The average patient care coordinator in Burlington, NC earns between $18,000 and $46,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Burlington, NC