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Patient Care Coordinator - Eden Prairie
Park Dental 4.0
Patient care coordinator job in Eden Prairie, MN
Park Dental Eden Prairie is seeking a compassionate, professional PatientCareCoordinator to join our team-oriented practice. As a PatientCareCoordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 Per Hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday & Tuesday: 630am - 215pm
Wednesday & Thursday: 130pm - 815pm
Fridays: 630a-215pm (every 3rd month until 4:15pm)
10 Saturdays per year
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patientcare. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
$23.5-26.5 hourly Auto-Apply 58d ago
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Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Minneapolis, MN
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$51k-63k yearly est. 14h ago
Patient Coordinator
Summit Orthopedic 4.4
Patient care coordinator job in Vadnais Heights, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
Under direct supervision of the Practice Development Manager, the PatientCoordinator will be responsible for managing the clinical support coordination of the patient's care. Primary responsibility for scheduling follow up appointments, surgery coordination and scheduling, communication across care teams and other Summit departments. Provides other non-clinical activities, in support of patientcare, as directed by the physician and/or other provider/clinician.
This is a full-time PatientCoordinator position, providing primary support for a Non-Operative Spine Physician and Team. Monday - Friday schedule of 7:30 AM to 4:00 PM (subject to change based on clinic and/or team needs). Primary locations for this role will be at our Woodbury (Woodlake) and Vadnais Heights Clinics, with flexibility to float to other Summit campuses as needed. This position may also involve coverage at Summit outreach sites, as applicable.
Typical job duties include can include the following:
* Responsible for answering and responding to patient phone calls, manage team voicemail and email, and appropriately triage patient phone calls, on a daily basis and as appropriate.
* Manage one or more Physician's daily schedules, clinic and surgery schedules. Responsible for scheduling and logistics for urgent need patients.
* Responsible to support coordination of patientcare between team members, other service line teams and/or other Summit departments.
* Communicate information from Physicians and other care providers to patients and other staff, in support of patientcare.
* Maintain and complete worklist, in coordination with other identified care team members. Accurately enter physician's orders in to electronic medical record.
* At direction of physician or other care providers, may complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests. As directed, provide patients with information packet and/or documents in accordance with physician protocols.
* Acts as immediate back-up to other teams, including within own service line or to other service line teams, as assigned. Assist with voicemail, email and task lists as needed.
* May be responsible for rooming of patients and initiating visit for physician and other providers/clinicians, as directed.
* Performs other duties as assigned
Summit's hiring range for this position is $21.62 to $27.03 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
$21.6-27 hourly 19d ago
Patient Care Coordinator - Edina Pediatrics
Roseville Pediatrics In Roseville, Minnesota
Patient care coordinator job in Edina, MN
The Dental Specialists Edina Pediatrics located in Edina, MN is seeking a compassionate, professional PatientCareCoordinator to join our team-oriented practice. As a PatientCareCoordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule
Mondays: 7:45-4:00pm
Tuesdays: 7:30-4:15pm
Wednesdays: 7:30-4:15pm
Thursdays: 7:30-4:15pm
Fridays: 7:45-2pm
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patientcare. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
$23.5-26.5 hourly Auto-Apply 5d ago
Patient Access Representative
Healthpartners 4.2
Patient care coordinator job in Stillwater, MN
The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system
Work Schedule: 24 hours weekly/ .6 FTE
Required Qualifications:
High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma
Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills
Ability to promote and maintain good patient relations and patient confidentiality
Computer and accurate keyboarding skills
Preferred Qualifications:
Epic experience
One year work experience in patient registration
One year experience in healthcare
ADT and Prelude knowledge
Overall knowledge of third party payors, hospital policies and business office procedures
Medical terminology knowledge desired
Type a minimum of 50 WPM
$34k-39k yearly est. Auto-Apply 19h ago
Patient Care Coordinator
Healthcare Support Staffing
Patient care coordinator job in Saint Paul, MN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills and promotes the philosophy of patient centered care to meet the needs of all visitors/guests. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area. Arranges any accommodation or interpreter services needed for the patient visit. Resolves non-clinical patient issues, provides backup and coverage as needed. Helps coordinate provider schedules and appointments. Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times. This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Qualifications
Previous Surgery Scheduling experience
Epic experience -Preferred not required
Check in/registration training or background.
Previous clerical experience in a medical or customer service setting.
Previous computer entry experience
Typing Skills 35 wpm.
Good communication and customer service skills.
Good prioritization, data entry skills, dependable and team player.
Flexible with assignments and able to perform a wide variety of front desk functions.
Good multi-tasking and critical thinking skills. Outstanding Interpersonal and communication skills.
Additional Information
Are you an experienced PatientCoordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
$30k-45k yearly est. 60d+ ago
Patient Care Coordinator-MPDA St. Paul
Bebright
Patient care coordinator job in Saint Paul, MN
Metropolitan Pediatric Dental Associates - St. Paul
Join Our Team as a PatientCareCoordinator!
We're excited to welcome a motivated PatientCareCoordinator to our beautiful St. Paul location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
$30k-45k yearly est. Auto-Apply 9d ago
Patient Care Operations Coordinator in a Hospital Zion, IL(Kenosha, Waukegan)
NMDP
Patient care coordinator job in Minneapolis, MN
This position, local to or located at an NMDP apheresis center (AC) or marrow collection center (CC), coordinates all aspects of managing and preparing a donor's collection and donation day experience. Key responsibilities include managing NMDP donor collection needs throughout the workup and collection process, to include scheduling, reviewing medical clearance documentation, and ensuring the success of all collection day activities. Working closely with donor centers (DC) and AC/CC staff, this non-clinician position ensures an optimal donor experience.
ACCOUNTABILITIES:
Scheduling Operations:
• Coordinate clinical scheduling (i.e. collections, physical exams) between NMDP central scheduling and the AC/CC which includes intake of initial donor collection scheduling requests, postponements, reschedule and cancelation requests
• Work closely with central scheduling and AC/CC staff to track and report capacity changes, ensuring center calendars are consistently updated for accurate availability, and advises of any adjustments to be made
• Anticipate and navigate complex situations such as urgent requests and transfer requests for contingency situations such as inclement weather or emergent need for a central line collection, using knowledge of center capabilities and unique donor needs to quickly identify ideal options for donors.
Pre-Collection Activities:
• Serve as the initial point of contact for donor medical clearances, ensuring all documents are accurate and complete before forwarding them to the medical director, proactively managing the process to meet critical timelines
• Act as the liaison between NMDP operations and the AC/CC team for non-clinical donor and collection questions.
• Collect relevant medical documentation through review of questionnaires, exams, and labs to prepare donor charts in anticipation of potential MD requests that require expedited clearance
• Obtain appropriate donor and collection documents to ensure the day of collection goes smoothly and efficiently.
• Contact donors prior to their day of collection for introductions and prepare the donor for what to expect based on specific center and any unique circumstances regarding the donor.
Day of Collection Activities:
• Identify and support donor and/or companion needs, acknowledging their feelings and making their day enjoyable and memorable.
• Using knowledge of the collection process, the center's offerings, and the donor's unique needs, deliver excellent customer service throughout the collection day by greeting donors and companions, getting them settled in comfortably, ordering meals, and answering any questions the donor or their companion may have.
• Provide ongoing support to AC/CC staff throughout the donation process, allowing them to focus on the donor's collection and safety.
• Proactively, or at the request of AC/CC staff, handle various center-specific tasks, including collaborating on urgent donor transfers or adverse events, compiling and completing necessary documentation, and communicating relevant updates.
Post Collection Activities:
• Compile medical and laboratory documentation and accurately submit required data into appropriate NMDP systems within designated timelines.
• Work closely with AC/CC staff to ensure continuity of care and contacting donor post donation as needed.
• Promptly resolve or escalate billing issues to ensure donors do not receive bills and accurately manage and code business credit card expenses.
• Codes expenses for donor meals and center expense processing.
Customer Service & Communication:
• Maintain strong working relationships and deliver a high level of customer service to donors, DC & AC/CC teams to foster a cooperative and supportive network.
• Address and resolve donor & collection concerns promptly and professionally, ensuring clear and concise communication, demonstrating a sense of urgency and responsiveness in all interactions.
• Ensure compliance with data privacy and confidentiality principles for handling donor and patient information.
Operations Execution:
• In collaboration with NMDP subject-matter experts and department leadership, execute defined operational processes and workflows to support organizational objectives and cross-functional initiatives.
• Ensure adherence to established protocols and procedures with clear documentation while maintaining a focus on accuracy, experience and timeliness.
• Work closely with NMDP leadership and AC/CC leadership to resolve operational challenges, identify opportunities, and make recommendations for improvement
• Participate in shared team responsibilities and staff back-up, ensuring optimal coverage of donor and collection activity.
• Flexibility to work occasionally outside of core business hours such as evenings, weekends and holidays.
• Perform other duties as assigned.
REQUIRED QUALIFICATIONS:
Knowledge of:
• Medical terminology and general clinical understanding of cellular therapy.
• Data privacy and confidentiality principles for handling donor and patient information.
• Robust understanding of effective customer service principles.
• Multiple software applications, including Microsoft Office.
• Professional oral and written communication skills.
Ability to:
• Communicate effectively both orally and in writing.
• Demonstrate strong attention to detail, accuracy, and organizational skills.
• Multitask and manage multiple donors in a fast-paced environment.
• Work under urgent circumstances with high-demand partners.
• Utilize multiple resources to make informed decisions.
• Quickly identify and implement solutions to address donor experience and day of collection challenges.
• Build strong relationships with internal and external stakeholders.
• Collaborate cross-functionally with multiple teams.
• Adeptly navigate multiple software applications, including Microsoft Office (Outlook, Excel, OneNote), Salesforce, Looker, Webex, and SharePoint.
Education and/or Experience:
• Bachelor's degree in healthcare administration, business or a related field; equivalent experience may be considered.
• Two or more years of experience in healthcare coordination, patientcarecoordination, medical office manager, or related experience.
• Progressive customer service and/or patientcare experience in a healthcare setting.
• Demonstrated growth in a previous service and relationship driven role.
• Exposure to medical terminology, case-note documentation, and medical histories.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
• Experience working in a regulated environment to include a demonstrated knowledge of Good Tissue Practices (GTP).
• At least two years of experience working in NMDP operations.
• Bilingual skills are desirable.
$30k-45k yearly est. Auto-Apply 14d ago
Patient Care Coordinator
Sunnydays Therapy Incorporated
Patient care coordinator job in Minnetonka, MN
Job Description
About SunnyDays Therapy:
The future is bright with SunnyDays Therapy! SunnyDays Therapy is a growing pediatric clinic offering Speech Therapy, Occupational Therapy and Physical Therapy services. We are here to grow minds, bodies, and spirits by providing therapy services that address children holistically and in a nonjudgmental manner. We strive to continually improve our state-of-the-art treatment techniques and to create a practice model that both parents and therapists love. We value honesty and creativity, and we respect the clients, therapists, partners, and community we serve.
Why Join Our Team:
Unique work environment where each team member is valued and supported to do their best work
We promote flexibility and embrace work/life balance
We are expanding fast with many opportunities for professional growth
Our amazing company culture - team members genuinely care about each other and have fun together!
Our clients love us
Our Locations:
We have clinics in Chanhassen, Edina, Maple Grove, Minnetonka, Monticello, St. Michael/Albertville and Waconia. We are hiring for our Minnetonka clinic.
Schedule:
Full-time, Monday through Friday. We can be flexible and will work with you to determine a schedule that best meets your needs and the clinic's needs!
PatientCareCoordinator Position Summary:
As a PatientCareCoordinator, you will be the first point of contact for families seeking pediatric therapy services and play a vital role in supporting clients and therapists through efficient, compassionate communication. The majority of your day will focus on phone and text outreach to manage scheduling, fill therapist caseloads, and ensure that every child receives the care they need promptly. You will also handle incoming referral calls, follow-ups, and client inquiries, making sure that families feel supported from their very first interaction with SunnyDays Therapy. This is an ideal role for someone who:
Enjoys connecting with people and creating a welcoming experience.
Finds satisfaction in keeping operations organized and running smoothly.
Thrives in a fast-paced environment where attention to detail matters.
Has a calm, caring phone presence and communicates clearly.
Wants to make a meaningful difference for children and families.
Likes working independently but also enjoys being part of a close-knit, mission-driven team.
Key Responsibilities:
Serve as the primary contact for client scheduling, ensuring therapists' schedules remain full and balanced.
Manage incoming and outgoing calls, texts, and emails related to client scheduling, referrals, and reschedules.
Proactively reach out to families to confirm or reschedule sessions and fill open time slots.
Handle new client inquiries with warmth, professionalism, and efficiency.
Collaborate with therapy and administrative teams to optimize scheduling processes.
Maintain accurate and timely documentation in scheduling and communication systems.
Protect client confidentiality and uphold all HIPAA standards.
Salary and Benefits:
We offer a starting base salary of $18.00 to $20.00 per hour with additional monthly individual and team bonuses and annual performance-based increases. We also offer a competitive benefits package including:
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Short Term Disability
Retirement Plan
Paid Holidays
PTO
Referral Program
Qualifications:
Excellent phone, text, and verbal communication skills - you love connecting with people!
Strong computer skills, including proficiency with Microsoft Office.
Ability to stay organized, calm, and professional under pressure.
Customer service experience required; experience in healthcare or scheduling preferred.
Sales or customer engagement experience a plus.
Associate degree or higher preferred.
Familiarity with medical terminology preferred.
Physical Requirements:
This job operates in a professional office environment and regularly spends long periods sitting and using office equipment and computers. Tasks are repetitive using hands, fingers, and arms, headphones, speaking clearly and listening actively, occasionally lifting 5-10 pounds.
Visit Our Careers Page to Learn More and Apply: ********************************************
SunnyDays Therapy is an Equal Opportunity Employer.
$18-20 hourly 15d ago
Patient Care Coordinator-MPDA North Oaks
Metropolitan Pediatric Dental Associates 4.0
Patient care coordinator job in Saint Paul, MN
Job Description
Metropolitan Pediatric Dental Associates - North Oaks
Join Our Team as a PatientCareCoordinator!
We're excited to welcome a motivated PatientCareCoordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
$32k-39k yearly est. 13d ago
Patient Care Management Coordinator
Fairview Health Services 4.2
Patient care coordinator job in Minneapolis, MN
This .8 RNCC position supports NICU and Mom/Baby at Masonic Children's Hospital. They provide comprehensive carecoordination of patients as assigned. The carecoordinator assesses the patient's plan of care and develops, implements, monitors, and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient's health care needs. The intensity of carecoordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patientcare. This position has responsibility to determine how to best accomplish functions within established procedures, consulting with leader on any unusual situations. Internal customers include all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External customers include physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies.
Responsibilities
* Manages patients across the health care continuum to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
* Acts as one point of contact for patients, physicians, and care providers throughout the patient's hospitalization.
* Initiates/implements transition functions and activities for patients communicating with patients, families, and the health care team to ensure seamless transitions.
* Assesses patient admissions and continued stay utilizing evidence-based criteria.
* Contributes to the development and implementation of individualized patientcare plans.
* Collaborates with health care team partners and patients/family to manage the patient discharge plan.
* Effectively communicates the plan across the continuum of care.
* Assist in the development and implementation of process improvement activities to achieve optimal clinical, financial and satisfaction outcomes.
* Enables efficiency in care by identifying and reducing delays, ensuring appropriate level of care, facilitating length of stay reductions, and identifying resources to promote a safe and effective discharge.
* Collects data and other information required by payers to fulfill utilization and regulatory requirements.
* Identify and communicate, to appropriate leader, all issues related to case escalation.
* Establishes a collaborative relationship with physicians, medical directors, nurses and other unit staff, and payers.
* Demonstrates effective communication by being a critical link with attending and consulting physicians and all health care team members and payers. Facilitates resolution to any identified issues.
* Mentors internal members of the health care team on case management and managed care concepts.
* Understands and focuses on key performance indicators.
* Actively tracks outcomes and participates in quality planning.
* Facilitates integration of concepts into daily practice.
Required Qualifications
* Bachelors Degree in Nursing
* 1 year RN experience
* Registered Nurse
Preferred Qualifications
* Case Management Nurse
* Basic Life Support (American Heart Assoc, Red Cross or MTN)
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$30k-36k yearly est. Auto-Apply 35d ago
Patient Care Coordinator
CLD-Robbinsdale Mn LLC
Patient care coordinator job in Minneapolis, MN
Job DescriptionDescription:PatientCareCoordinatorRobbinsdale, MN
Clear Lakes Dental provides exceptional care in preventative, restorative and other dental services in the Twin Cities and Western Wisconsin. Started in 2017, we currently have two office locations - Robbinsdale & East St Paul - with more offices to open during 2023.
What We Are Looking For
Enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full-time PatientCareCoordinator. PCCs will enjoy the excitement of a high quality, fast paced practice. We have a strong team. Best of all, there is NO prior dental office experience needed and we provide 100% fully paid training!
What We Offer
Competitive hourly rate starting at $16.00. Incremental raises based on performance (not time) up to $18.50. Plus, we have a bonus program that is unlimited.
We offer a competitive benefit package that includes:
Health & Dental coverage
Paid Time Off
Paid Holidays
401K
Free snacks
Work/Life Balance. NO WEEKENDS!
Clear Lakes Dental's Commitment to Our Team
We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members!
Typically, our high performing team members get promoted to the next level within 3-6 months.
Responsibilities
Answer incoming calls
Schedule appointments appropriately
Verify all insurance as needed via online or phone
Contact patients as necessary for follow up appointments
These are the main responsibilities, but there will be other duties as well. All of this is completed in a team environment! CLD team members are patient and organized so that they smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself!
Qualifications
Comfortable working with computers
Energetic engaging personality
Can do attitude and willingness to learn
Enjoy working with people
Clear Lakes Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements:
$16 hourly 3d ago
Front Desk Coordinator - Apple Valley
The Joint 4.4
Patient care coordinator job in Farmington, MN
Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires availability Tuesdays 10:00am - 7:00pm, Thursdays 2:00pm - 7:00pm and Fridays 10:00am - 7:00pm.
Compensation and Benefits
* Starting pay: $18 - $20 per hour + Bonus
* Holiday pay
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$18-20 hourly 31d ago
Patient Services Coordinator-LPN, Home Health
Centerwell
Patient care coordinator job in Brooklyn Park, MN
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper carecoordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 40d ago
Patient Service Coordinator Ambulatory I - BOH, CSC Orthopedic Clinic
Hcmc
Patient care coordinator job in Minneapolis, MN
Patient Service Coordinator Ambulatory I - BOH, CSC Orthopedic Clinic (251896) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:We are currently seeking a PSC Ambulatory I-BOH to join our CSC Orthopedic Clinic team. This 0.80 FTE (64 hours per pay period) role will work on-site (Days, M - F). Purpose of this Position: The purpose of this position is to provide clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high patient volume, multi-tasking position.RESPONSIBILITIES:Provides clerical support to clinical staff, such as basic templating, processing patient forms, and urgent scheduling needs Functions as a scheduling Subject Matter Expert (SME) for the department they support Maintains Clerical Pool In-basket messages; messages are completed appropriately based on the SLA (Service Line Agreement) and urgency of the message Answers and responds to in-bound calls to the department from both internal and external customers Provide scheduling support using knowledge of clinical specialties including: more complex scheduling that often requires multiple appointments with different providers and modalities, in-room scheduling, obtain necessary documentation for appointments within the specialty Promotes the organization and assists in maintaining clinic efficiency Basic function of check-in to support needs Coordinates obtaining and maintaining designated supplies and inventory for the clinic Perform other duties as assigned QUALIFICATIONS:
Minimum Qualifications:
High School Diploma or equivalent
A minimum of 1 year of Front of House experience or experience in related field
Preferred Qualifications:
Certification from HFMA, NAHAM, or HBI Patient Access Certification
Solid understanding or medical terminology
Solid understanding of payer/insurance plans
Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (not required)
Knowledge/ Skills/ Abilities:
Ability to work cohesively, effectively, and respectively with individuals from a variety of economic, social, and culturally diverse backgrounds
Ability to work in a fast-paced, continually changing environment
Ability to respond appropriately to shifting priorities
Ability to prioritize work assignments
Consistently exceeds quality and productivity standards, including accuracy in patient registrations, scheduling and patient/guest customer service expectations
Technical proficiency in basic computer skills and applications such as Microsoft Office and Outlook
Float pool positions require the ability to travel between sites in an expeditious manner
Demonstrates knowledge and understanding of organizational policies and procedures
Ability to lead others in their daily work following standard processes
Ability to assist with onboarding new employees providing them with the tools they need to be successful
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: CSC Orthopedic ClinicPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 0.80 (64 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$21.35Max: $27.82 Job Posting: Dec-09-2025
$33k-44k yearly est. Auto-Apply 1d ago
Registration Specialist - Emergency Care Center
North Memorial Health Career Portal 4.8
Patient care coordinator job in Maple Grove, MN
Why North Memorial Health?
At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
Health & Welfare Benefit Packages
401k Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.
About this position
The Registration Specialist is responsible for greeting visitors/arriving customers, providing directions, and escorting customers and families to their destinations, as time permits. Concurrently the Registration Specialist is also responsible for accurately registering customers into the hospital system. Ensures customers are correctly identified and all appropriate information is recorded by obtaining and verifying customer identification, demographic and insurance information. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.
Requirements
Education
• High school diploma or equivalent.
Experience
• 6+ month's clerical and/or customer service experience in a hospital, clinic or physician's office.
• 1+ years' scheduling or registration experience in a hospital, clinic, or physician's office preferred.
• Strong knowledge of medical terminology.
• Strong problem solving and critical thinking skills.
• Ability to handle stressful situations and maintain composure in presence of customers, families, guests, and team members.
• Effective planning, organizational and detail-oriented skills.
• Solid PC skills to include MS applications, Internet, etc.
• Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form), clearly and concisely in a manner appropriate to the audience.
• Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others.
• Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
• Ability to maintain quality, safety, and infection control standards.
• Must be able to read, write and speak effectively in English.
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Maple Grove
Hours per two week pay period: 56
Shift: Evening/Night 8 & 12 hours
Weekend Requirement: Every Other Weekend
Call Requirement: None
Remote or On-site: On-site
FLSA Status: Non-Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: N11 ($19.76 - $29.64), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position
$19.8-29.6 hourly 6d ago
Bilingual Scheduling Specialist
Minnesota Community Care 3.8
Patient care coordinator job in Saint Paul, MN
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients
Position Summary
As the Bilingual Scheduling Specialist (Hmong/English or Spanish English) you will schedule patients for medical, dental, mental health, and ancillary services provided at La Clinica, East Side Family Clinic, and McDonough Homes Clinic.
Responsibilities
An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
* Answer inbound calls promptly and in a polite, professional manner.
* Schedule appointments per scheduling policies/procedures for medical, dental, mental health, and ancillary services.
* Obtain and enter accurate demographic information into organization's EHR.
* Verify insurance and provide information regarding Minnesota Community Care discount program.
* Act as a liaison for the patients and the organization by directly calls appropriately and using sound judgment in handling calls, especially with upset patients.
* Understanding of when to escalate calls to a supervisor or triage nurse.
* Make outbound calls to reschedule appointments, respond to provider, clinical staff, and Patient Portal requests to call patients.
* Provides patient-focused service and a positive impression of the organization to customers (patients, families, vendors, coworkers) through respectful, courteous and culturally sensitive interactions.
* Actively participates and works positively, flexibly and cooperatively in a patientcare team within and across departments to accomplish the goals of the organization.
* Demonstrates effective, culturally sensitive communication skills and effectively communicates verbally and in writing with patients, coworkers, and the public.
* Knows, understands and adheres to organizational policy related to the patient's rights for confidential care.
* Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate, conducive to employee morale, productivity, efficiency, and effectiveness.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that swift corrective action can be taken when appropriate.
* Other duties as assigned.
Qualifications
* High School or GED required.
* Minimum one year of experience in customer service and/or related clinic environment; working knowledge of medical terminology.
Knowledge, Skills and Abilities:
* Spanish/English or Hmong/English bilingual required.
* Ability to establish and maintain effective working relationships with patients, co-workers and the public.
* Ability to communicate effectively verbally and in writing with a variety of people.
* Skill and manual dexterity to operate a computer keyboard, calculator, telephone, copier,
fax, and other equipment as necessary.
* Knowledge of medical terminology helpful.
* Ability to handle confidential and sensitive information.
* Ability to handle a "call center" environment: work quickly and multi-task.
* Ability to exercise good judgment to handle calls appropriately. \
* Ability to have a flexible schedule, per department needs.
Working Conditions and Physical Demands:
While performing the duties of this job, the employee is continuously required to perform computer-related work in a sitting position. The employee is occasionally required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate. Occasionally required to lift to 30 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Affirmative Action/EEO Statement
Minnesota Community Care is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$28k-37k yearly est. 60d+ ago
Patient Access Administrator
Coloplast 4.7
Patient care coordinator job in Minneapolis, MN
The Patient Access Administrator aids in the efficiency and workflow of the Benefits Investigation team. As part of the Customer Operations Department, the Administrator plays a vital role in the day-to-day functions of obtaining patient access to Kerecis products. The Administrator takes in verification requests from the sales force and customers, verifying the accuracy of patient information and implementing a stream-lined process.
The Patient Access Administrator is based on-site in a Kerecis office. This role reports to the Patient Access Administrator Manager.
Essential Functions
* Protect confidential patient health information (PHI) at all stages of the verification of benefits process
* Manage case creation
* Make outbound calls as necessary
* Help maintain Kerecis customer relationship management (CRM) system for accuracy
* Manage the Reimbursement email inbox and answer general inquires
* Support Patient Access Specialists to process cases
* Complete administrative tasks within the Customer Operations Department as assigned
* Maintain a high quality of work, facilitating the ability for more patients to receive access to treatment with Kerecis products through accurate and timely case creation
* Other tasks and responsibilities as assigned
Requirements
Competencies & Attributes
* Basic level understanding of medical insurance
* Strong verbal and written communication skills
* Passionate about providing patients with access to care
* Astute attention to detail
* Ability to work on a team aiming for collective success
* Ability to work independently and problem solve
Education & Experience
* Highschool diploma or equivalent required, bachelor's degree preferred
* Min 1 year in transferrable administrative or comparable role preferred
Salary Range:
$45,000-$60,000
This job description is intended to set forth the core functions required for this position and describe the general nature of the work to be performed. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Job duties, responsibilities and activities may change or be supplemented at any time as necessary. Kerecis is an Equal Opportunity Employer.
60270
#LI-KR
$45k-60k yearly 47d ago
Specialist-Registration I - PRN
Indiana University Health System 3.8
Patient care coordinator job in Bloomington, MN
We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. As a part of our team, this position continuously provides the best care and service to not only our patients, but our customers, colleagues, and the communities that we serve. Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.
Must be able to multi-task, prioritize, and have the ability to work independently with great attention to detail. Previous medical office experience preferred. This position requires the ability to interpret insurance information. Strong typing skills required. The team member would be required to work at both the IU Health Bloomington Cancer Radiation Center (2620 Cota Drive Bloomington, IN 47403) and our IU Health Bedford Cancer Radiation Center (9149 State Road 37 Bedford, IN 47421).
High School Diploma/GED is required.
Prefer relevant experience in a health care setting.
Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Basic proficiency in MS Office (Word, PowerPoint, Excel).
$32k-37k yearly est. Auto-Apply 40d ago
Chemical Health Care Coordinator
Native American Community Clinic 3.7
Patient care coordinator job in Minneapolis, MN
Native American Community Clinic's Public Health Dosing Program is seeking a Chemical Health CareCoordinator to join our team. This position is responsible for coordinating key activities including patient outreach and carecoordination using the Screening, Brief Intervention, Referral to Treatment Model (SBIRT Model) and supporting clients in accessing key resources to enable recovery.
The public health dosing program uses an integrated, harm reduction approach to providing care to patients with Opioid Use Disorder. The program is culturally specific but does welcome all patients.
The ideal candidate will be committed to providing high quality, culturally responsive services in a fast-paced environment. This position is an excellent opportunity to promote recovery within the Native American community and beyond.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Work as a member of a multidisciplinary team and collaborate to improve service delivery and streamline referrals
* Provide carecoordination as recommended by the provider using harm reduction, trauma informed, and strengths-based approaches to empower clients in their recovery and meet their health care goals
* Provide education and awareness materials on MAT
* Promote MAT and peer recovery services
* Provide outreach to those who are hospitalized or using the emergency department for substance use related conditions
* Assist clients in crisis with access to timely assessment, intervention, and stabilization services
* Collaborate with Patient Advocates and Patient Navigators to support clients in the process of obtaining housing, employment, and education
* Assist with grant deliverables including GPRA interviews and follow up
* Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
QUALIFICATIONS:
* Qualified candidates would have experience in carecoordination, or social work or equivalent experience
* Preferences for UMICAD or LADC licensure, bachelor's degree in related field
* Experience working with American Indian Community Strongly preferred
* Experience working in substance use field
PHYSICAL DEMANDS AND WORK ENVIORNMENT:
* Continually required to sit
* Frequently required to utilize hand and finger dexterity
* Continually required to talk or hear
* While performing the duties of this job, the noise level in the work environment is usually moderate
* The employee must occasionally lift and/or move up to 5 pounds
* Specific vision abilities required by this job: Close vision; Distance vision; Ability to djust focus
How much does a patient care coordinator earn in Eden Prairie, MN?
The average patient care coordinator in Eden Prairie, MN earns between $25,000 and $55,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Eden Prairie, MN
$37,000
What are the biggest employers of Patient Care Coordinators in Eden Prairie, MN?
The biggest employers of Patient Care Coordinators in Eden Prairie, MN are: