Medical Staff Coordinator
Patient care coordinator job in Norwich, CT
Medical Staff Coordinator (Hospital Credentialing) - Day Shift
Schedule: Full‑time (day shift); open to part‑time or flexible hours for the right candidate
Compensation: $45/hour
I'm partnering with a respected regional hospital to hire a detail‑driven Medical Staff Coordinator who will keep credentialing and privileging processes running with precision. If you thrive in a fast‑paced clinical environment and enjoy collaborating with physicians and leaders to safeguard patient safety and compliance, I'd like to speak with you.
What you'll do
Coordinate initial appointments, reappointments, and clinical privileging for medical staff and advanced practice professionals, ensuring complete, accurate, and timely files.
Maintain the credentialing database and track expirables, verifications, and committee actions; prepare files for review and support audits.
Serve as a knowledgeable resource on Joint Commission, CMS, and state Department of Public Health standards, aligning processes and documentation to current requirements.
Partner closely with physicians, service line leaders, executives, and legal on credentialing and bylaws/policy questions; handle early‑morning or early‑evening meetings as needed to accommodate provider schedules.
Must‑have qualifications
Associate degree (or equivalent experience); Bachelor's in business/health administration preferred.
2+ years in a hospital medical staff services or credentialing role; MSO reappointment experience (3+ years) strongly valued
Hands‑on proficiency with Echo and Axual (or comparable) credentialing platforms.
NAMSS CPCS certification (or commitment to obtain within 1 year of eligibility).
Solid grasp of medical terminology, advanced Microsoft Office skills, and database accuracy/quality control.
Professional, composed communicator who manages multiple deadlines and exercises sound judgment.
Nice to have
Experience supporting a Level I trauma environment and/or Epic exposure.
Prior travel or multi‑site credentialing background.
Why this opportunity
High‑impact role that directly supports patient safety and provider readiness.
Collaborative team culture and strong executive engagement with Medical Staff Services.
Flexible scheduling options within a steady daytime framework (ideal for work‑life balance).
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Patient Care Coordinator
Patient care coordinator job in New Haven, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Rehab Patient Access Representative
Patient care coordinator job in Southampton, MA
Site: Cooley Dickinson Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
Shift: 40 HOURS, Day Shift
The Patient Access Representative is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics.
This position reports to the Patient Access Services Supervisor and operates within established organizational and departmental policies and procedures.
Qualifications
MINIMUM REQUIREMENTS:
High school diploma or equivalent required
One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patient access services experience preferred.
Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred
Previous cashiering experience preferred
Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred
Demonstrated interpersonal, oral and written communication skills required
Additional Job Details (if applicable)
ESSENTIAL JOB FUNCTIONS:
Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form.
Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly.
Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service.
Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up-to-date throughout each day. Track cancellations and no-shows.
Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly.
Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines.
Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments.
Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his/her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data.
Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others.
Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary.
Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary.
Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports.
Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information.
Distribute federal and state-mandated information to patients.
Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome.
Notify insurance carriers of admissions, observations, or other patient visits as required.
Receive payments from patients or their representative. Assist patients with short form Free Care applications.
Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping.
Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs.
Maintain census statistics and index of assigned and vacant beds.
Requisition office supplies and forms when necessary.
When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention.
Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function.
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards.
Meet annual competency and retraining requirements.
Attend meetings as required.
Perform other functions/duties as requested.
Remote Type
Onsite
Work Location
8 Atwood Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPatient Service Representative (Part Time 25 hours weekly)
Patient care coordinator job in Hartford, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
Auto-ApplyPediatric Care Coordinator
Patient care coordinator job in New Haven, CT
We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
Use technological platforms to link patients with needs to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments.
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the needs of complex, high-cost patients
Attend relevant trainings as required and assigned.
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians.
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation.
Qualifications
Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required.
Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently.
Bilingual in English and Spanish is highly desirable.
Direct Reports
None
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Auto-ApplyPatient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department
Patient care coordinator job in Putnam, CT
Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program
* Shift Differential
* Pay for Performance
*
Patient Care Coordinator Summary:
As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for…
In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary.
Patient Care Coordinator Job Responsibilities:
* Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator
* Performs as a Patient Service Representative (PSR) as needed
* Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS
* Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services
* Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP)
* Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings.
* Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS
* Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS
Patient Care Coordinator Education and Experience Requirements:
Education:
* Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred.
* Medical terminology/keyboarding skills preferred.
Experience:
* 2+ years clinical experience in Healthcare or comparable equivalent required.
* Experience in clerical or receptionist position preferred.
Patient Care Coordinator Knowledge, Skills, and Abilities:
* Meets the physical demands of the position.
* Demonstrates ability to cope with and function under stress.
* Meets skill certification requirements for designated units.
Why Choose Day Kimball Health? The Care You Need. Close to Home.
For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
Patient Care Coordinator
Patient care coordinator job in Danbury, CT
Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT.
Responsibilities
Provide outstanding customer service to every patient
Coordinate patient visits to ensure proper progress of treatment plans
Educate our patients on treatment plans, practice policies, financial responsibility, etc.
Schedule the treatment plan of the physicians with the patient
Track referrals and treatment plans with patient
Assist patients to set goals and identify the problem(s) when patients are not meeting their goals
Assist patients with completion of paperwork when necessary
Respond to patient inquires in a compassionate and timely manner
Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
Ensure the compliance of treatment plans created by the physicians
Responsible for maintaining confidentiality of personal information (HIPAA compliant)
Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting
Provide advocacy, information, and referral services to patients
Act as a back-up to other team members as needed
Work closely with the doctor to ensure patient care
Other duties as assigned
Knowledge and Experience
1+ years of relevant medical experience, preferred
Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred
Knowledge of EMR system(s)
Strong computer knowledge and windows program including Microsoft word/excel
Skills and Abilities
Excellent verbal and written communication
Ensuring a great patient experience by delivering outstanding customer service
Relaying a sense of compassion to our patients
Exceptional organizational and time-managements skills - the ability to multi-task is a must
Adaptability and flexibility while working in a fast-paced environment
Problem-solving ability and aptitude
Outcome-focused, with an ability to work under pressure
A strong sense of urgency and focus in accomplishing tasks
Schedule: Monday-Friday, 8:00am-4:30pm
Pay: $21-$25 per hour
Care Coordinator
Patient care coordinator job in Springfield, MA
About MHA
MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About the GRIT Program
The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.
Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.
A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.
______________________________________________________________________________________________
Position Summary
The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.
Pay Rate:
$21 an hour
Open Shift:
Monday through Friday 8am-4pm (40h)
Key Responsibilities
Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up.
Develop and maintain connections with community resources and behavioral health services available through clients' health insurance.
Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge.
Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
Engage with clients regularly to assess ongoing needs and update care plans as appropriate.
Maintain communication with external providers to ensure coordinated and continuous care.
Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery.
Provide crisis support and assist in developing crisis prevention and response plans as needed.
Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive.
Maintain professional boundaries while fostering trust and engagement with clients.
Ensure all services provided align with regulatory requirements, agency values, and program goals
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
High School Diploma or equivalent (GED) required.
Bachelor's Degree in a related field preferred.
Prior experience in Human Services required.
Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$21 an hour
Auto-ApplyPatient Care Coordinator - Meriden Family Dental
Patient care coordinator job in Meriden, CT
Position: Full-Time • Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What We're Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyPatient Care Coordinator
Patient care coordinator job in Bridgeport, CT
Professional Type: Administrative Specialty: Patient Services Coordinator I Contract Type: Long-Term (13 weeks) Shift: Day | Monday-Friday | 8:00 AM-5:00 PM | 40 hours/week Rate: $19.00-$23.00/hr
Notes
Local candidates only - must live within 45 minutes of the clinic.
Temp-to-hire opportunity.
Position will split time between Bridgeport and Stamford offices.
Schedule:
Stamford: Monday & Friday
Bridgeport: Tuesday, Wednesday & Thursday
Locations:
Bridgeport: 2660 Main St, Suite 117, Bridgeport, CT 06606
Stamford: 623 Newfield Ave, Stamford, CT 06905
Position Title
Patient Services Coordinator - Urology (Bridgeport/Stamford)
Role Responsibilities
Answer and triage patient calls
Schedule appointments
Process insurance verifications
Scan medical records
Check patients in and out
Requirements
Minimum 1 year of customer service experience in a fast-paced medical office
Extended Care Coordinator (Part-Time Weekends)
Patient care coordinator job in Canaan, CT
Extended Care Coordinator (Part-Time Weekends) Canaan, CT The Extended Care Coordinator helps create a welcoming, supportive, and structured community environment for clients participating in Mountainside's Extended Care program. This program offers ongoing recovery support in a safe, engaging living setting, designed to foster personal growth, accountability, and long-term success. The Coordinator ensures that every client's experience meets or exceeds expectations, providing the highest level of care and service throughout their stay.
Schedule:
Saturday and Sunday: 8:00 am - 4:30 pm
Your Role:
* Comply with all federal, state and accreditation regulatory requirements.
* Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for "Best in Class" service.
* Prepare to welcome new admissions by ensuring that all welcome materials are in place and blocked room and bed are clean and orderly according to established standards.
* Complete admissions process, including greeting new clients and their families and completion of all necessary forms.
* Orientate new clients to facility, programs and services
* Coordinate transportation for outside appointments, pickups and drop offs for new admissions, current clients and discharging clients as assigned. Provide transportation as needed
* Assist with administration and processing of UTOX testing samples
* Assist with morning wake-up and evening bed check of clients as necessary
* Perform routine inspections of client rooms, reporting any infractions of ECare resident guidelines.
* Assist with store run purchases on behalf of clients providing transportation to stores on designated nights.
* Facilitate inspection, ordering and pick up of prescriptions for clients.
* Provide assistance to other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process
* Must drive safely and without incident
* Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
* Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation.
* Perform errands such as delivering or picking up mail, packages, food, and cleaning supplies.
* Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
* Performs quality assurance checks of extended care residence
* Ensures house is properly stocked with supplies, linens, comforters etc.
* Reports defects in the physical property, submits requests for maintenance and repairs
Qualifications:
* High School Diploma or Equivalent - Required
* Valid Driver's License and Clean Driving Record - Required
Compensation:
The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Paid Sick Time
* 401(k) with employer matching
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Salary Description
$17.00 - $22.00
Auto-ApplyScheduling Coordinator
Patient care coordinator job in Wethersfield, CT
Job Description
The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.
Essential Job Function:
Schedule, authorize and send pertinent medical records/orders for appointments
Maintain a positive and friendly attitude and deliver excellent customer service to patients
Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
Be receptive to training and coaching on best practices
Maintain an organized working space
Coordinate with other team members and doctors as needed for scheduling issues or questions
Other duties as required as they relate to the position
Knowledge, Skills and Abilities:
Understanding of best practices in the industry as it relates to schedule coordination and patient intake
Excellent customer service experience
Have excellent written and oral communication skills
Compassion and high level of service for our patients, parents, and staff
Integrity, always doing the right thing
Dependable, reliable to be at work when scheduled
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Professional manner and appearance at all times
Computer skills: Microsoft office and Web Browser
Telephone skills: Proper telephone etiquette and information gathering skills
Education and Experience
High-School Diploma Required
1-3 Years Relative Experience
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
Front Desk Coordinator
Patient care coordinator job in Sag Harbor, NY
Part-time Description
Front Desk Coordinator
At Tracy Anderson Mind and Body
This is a part time role that requires flexible schedule including weekends
Hourly Rate $21.00
Tracy Anderson is a specialized genre of fitness that is practiced and celebrated worldwide. It's a dynamic, holistic approach to movement designed for total-body balance, and built to evolve with clients throughout their lives
At our members-only studios (New York City, Los Angeles, the Hamptons, London, and Madrid), we offer clients new weekly classes featuring the latest Tracy Anderson choreography, prescribed custom training regimens, one-on-one training, and other bespoke options. Each studio hosts a dedicated training team with deep knowledge of Tracy's original language of movement, based on more than two decades of scientific research and proven results.
Job Description:
We are seeking a passionate, customer service-oriented, and hard-working individual to join our team as a Front Desk Coordinator at Tracy Anderson Method. This position is perfect for someone who thrives in a fast-paced, luxury fitness environment and has a deep love for health and wellness.
Overview of responsibilities and major areas are:
Key Responsibilities
· Provide superior guest service, ensuring every client feels welcome, valued, and supported.
· Greet clients upon arrival, check in for classes, and assist with scheduling.
· Manage phone calls, emails, and other inquiries with professionalism and enthusiasm.
· Maintain a clean, organized, and welcoming front desk area.
· Work collaboratively with the studio team to create an exceptional client experience.
· Help facilitate class transitions and ensure smooth operations throughout the day.
· Guide consumers with regards to the latest happenings within the studio.
· Ensure the brand aesthetic and studio appearance is always upkept.
· Accurately follow the daily checklist (pre/during/post) shift activities.
· Work with Studio Manager and Sr. Management to support the financial goals and operational needs of the studio.
· Occasionally travel between our 59th Street and Tribeca locations as needed.
· Be knowledgeable about the Tracy Anderson Brand: history, products/programs, and all pricing.
· Field both internal and external general questions and inquiries
· Working with the studio to convey member concerns and feedback.
· Responsible for general administrative computer work and ownership surrounding MindBody Online.
· Effectively book, cancel and reschedule classes for members/drop-ins.
· Prepares new records/files within MindBody Online.
· Keep the retail area looking great which includes keeping it clean and re-merchandising products to attract customer's attention.
· Receive and transfer all inventory to the appropriate location.
· Pro-actively watch for theft to avoid shrinkage.
· Support studio managers in maximizing and maintaining studio operational efficiency.
· Other duties assigned by management.
· Support TA LIVE experience and troubleshooting with camera set up and streaming
What we offer (permanent employment only)
· Medical/Dental/Vision
· This role offers a competitive salary based on experience & performance
· On-site fitness studio classes. Discount on all retail
· 401(k) matching
· Employee assistance program
· Life insurance/STD/LTD company paid
· Paid time off
EEO Statement
Tracy Anderson (TA) is an equal-opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at TA are based on business needs, job requirements and individual qualifications, without regard to race, color, creed, religion or belief, gender, age, sexual orientation, national origin, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. TA will not tolerate discrimination or harassment based on any of these characteristics.
Requirements
POSITION REQUIREMENTS
· Excellent interpersonal and communication skills.
· Passion for health, fitness, and the Tracy Anderson Method.
· Positive attitude and strong work ethic.
· Ability to multitask and thrive in a high-energy, fast-paced environment.
· Previous experience in customer service, hospitality, or fitness industry is a plus.
Salary Description $21.00
Client Care Coordinator
Patient care coordinator job in New Britain, CT
The Client Care Coordinator supports client engagement for women in recovery support programs and serves as a liaison between the agency and the Department of Mental Health and Addiction Services referral source ensuring accurate and timely communication. This position provides timely and accurate completion of all DMHAS correspondence, reporting and data entry as required by program. The Client Care Coordinator also assists clients in basic needs and case management needs. The Client Care coordinator identifies individuals in the community who would benefit from recovery support services and fosters strong connections throughout the community with emergency departments and psychiatric units to engage individuals in medical care and behavioral health care services. The goal is to connect individuals who are pregnant, thinking about becoming pregnant or 1-2 years post-partum with a substance use disorder to the recovery supports that will help them be successful and thrive.
Hourly rate: $20
EDUCATION AND EXPERIENCE/QUALIFICATIONS
High School diploma/GED and a minimum of two years of experience working with health care systems and/or the homeless population. Bachelor's degree and some experience preferred. Bi-lingual in Spanish is preferred.
Must have a valid driver's license. Must have held driver's license for a minimum of one year.
LOCATION
New Britain, CT
SCHEDULE
Full time
EMPLOYEE BENEFITS
At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:
Nurture Your Health:
Comprehensive medical and prescription insurance through Centivo
Comprehensive dental and vision insurance through Cigna
Access to wellness programs to support your physical and mental health
Secure Your Future:
Enjoy peace of mind with company-paid life and AD&D insurance
403(b) Plan, with contributions from the company
Fuel Your Career Growth:
Pursue your educational goals with our Education Reimbursement Program
Access training and development opportunities
Maintain Work-Life Harmony:
Recharge with generous paid time off, including:
15 vacation days per year to explore and recharge
8 sick days per year for your well-being
2 personal days per year for your personal needs
2 floating holidays per year to celebrate what matters to you
9 paid company holidays to spend with loved ones
Access free and confidential counseling through our Employee Assistance Program (EAP)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides outreach to traditional and non-traditional settings in the cities and towns in central CT.
Makes contact with individuals who meet criteria for the program to assist them in connecting to the recovery support program.
Makes formal treatment referrals for and helps to engage adults in treatment services and recovery supports.
Collaborates with other providers within the region and develops linkages with organizations that provide services to women and families
Maintains records of program activities for reporting and tracking purposes.
Attends program staff meetings and assigned community meetings.
Provides timely and accurate reporting and ensures all written correspondence with DMHAS meet timeliness standards, contain accurate information and meet other contract requirements.
Obtains and verifies releases to maintain timely communication with referral sources.
Attends team meetings and participates in client centered, strengths-based presentations/discussions.
Coordinates with supervisor in facilitating all state and funder requirements.
Fosters positive, professional relationships with referral sources. Attends meetings with referral sources as requested.
Coordinates with clinical/program staff, referral sources and clients to support enhanced engagement and retention of clients.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Patient Coordinator
Patient care coordinator job in Storrs, CT
The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 5 - 8 years customer service experience. This is a non-exempt position.
Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends
Centralized Scheduling Coordinator
Patient care coordinator job in Holyoke, MA
Holyoke Medical Center is a proud 219-bed community hospital that has served the healthcare needs of the pioneer valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care. Our Centralized Scheduling team is seeking an experienced individual to schedule appointments for patients of all ages, perform clerical duties and coordinate patient account functions, which take place prior to the date of service.
REQUIREMENTS: High School Graduate; must have a minimum of one year medical office experience with public contact and interaction, or equivalent educational training
We offer a competitive salary & benefits package, including:
* low cost health insurance with no deductibles when using HMC services
* dental and vision insurance
* free disability and life insurance
* 403(b) plan
* Up to $8000 in degree/tuition reimbursement
* In-House Pharmacy
* Relaxation Room and Fitness Center
* Other voluntary benefits, such as LegalShield, Pet Insurance
* free onsite parking
Patient Care Coordinator-The Smile Spot
Patient care coordinator job in Southbury, CT
Job Description
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
Patient Care Coordinator-The Smile Spot
Patient care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Auto-ApplyFront Desk Specialist
Patient care coordinator job in Middletown, CT
Hours: Monday - Friday; 7:30am to 4:30pm Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
* Manage patient check-in and check-out, ensuring accurate data entry
* Complete full patient registration
* Educate and provide patients with office and billing policies and insurance participation
* Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers)
* Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service
* Submit daily payment collection reports
* Schedule follow up appointments, document cancelled or rescheduled appointments
* Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization
* Provide outstanding customer service and assistance to patients
* Answer phones, take messages, direct calls to appropriate department or staff
* Manage record requests and releases in collaboration with Medical Records Department
* Open and close office as needed
* Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues.
* All other duties as assigned
Patient Care Representative
Patient care coordinator job in New Haven, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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