Patient care coordinator jobs in New Bedford, MA - 553 jobs

This is a 13 weeks contract assignment with one of the large Health System based out of Massachusetts state. Duration: 13 weeks Shift: Days (7:30 AM-4:00 PM (8-hour shift) Position Overview: In this role, you will manage a high volume of inbound calls while delivering professional and efficient patient support. Responsibilities include scheduling appointments, verifying patient information, coordinating referrals, and ensuring accurate documentation across systems. Key Responsibilities: Answer, screen, and process high call volumes using approved scripts and triage guidelines Schedule appointments using centralized scheduling systems and software applications Determine appropriate appointment type, provider, and urgency using independent judgment Verify and update patient demographic and payer information Obtain and document required referrals for scheduled visits Inform patients of visit preparation, required documentation, and diagnostic protocols Coordinate scheduling for office visits, diagnostic tests, and procedures Triage urgent calls and forward accurate messages to providers and staff Resolve scheduling issues and respond to provider email requests professionally

Starting rate $19.23- $21.63 The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services. Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning. Offer focused, short-term services to help members achieve their goals within 3-6 months. Meet individuals receiving support in community-based settings. Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services. Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans. Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan. Participate in integrated team meetings to ensure effective communication among team involved in individual's care. Follow the individual across the continuum of care for the purposes of care coordination. Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed. Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services. Identify community resources and develop natural supports. Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings. Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles. Attend and actively participate in supervision, teaming, and clinical rounds with medical team. Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards. Complete all required documentation in a timely manner. Qualifications BSW degree or BA in related field from an accredited college/university. Two years of experience working within an outpatient, crisis, and medical settings. Ability to use an Electronic Health Record to document medically necessary clinical services. Must be able to perform each essential duty satisfactorily. Ability to communicate effectively verbally and in writing. Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Commitment to Advocates' values and mission. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Glaucoma and Comprehensive line. Summary of Responsibilities: The Patient Care Coordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change. Patient/MD/OD Communication: · Provides excellent customer service. · Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner. · Documentation of patient communication in medical record. · Problem solving as patient concerns or issues arise. · Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate. · Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers. · Enters orders into Epic. Phones/Scheduling: · Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing. o Calls from the main OCB line and from specialty service line-specific direct lines. o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.) · Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor. · Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor. · Responsible for maintaining a high level of scheduling accuracy. · Make outgoing rescheduling calls. · Manage and work the waitlist regularly and as openings in the schedule arise. · Work on the recall reports and follow up as needed. · Document no show appointments and handle patient follow up. · Scheduling of MRI, CT, labs, pathology. General Practice Administrative tasks: · Faxes- receive and handle incoming faxes. · Pathology- follow up on and document pathology results after provider review. · Import paperwork as needed for all tasks. · Process incoming patient referrals. · Handle mail as needed. · RX refills and PAs for RX refills for the specialty. · Performs related job duties as required. Education and Experience: · At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III. · Bachelor's degree preferred. · Experience using electronic medical records, specifically Epic preferred. · Experience answering a high volume of patient calls. · Strong verbal and written communication skills, as well as attention to detail. · Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three. · Advanced skill in multi-tasking and ability to prioritize functions based on business need. · Ability to work with difficult people in challenging, sometimes stressful, situations. Typical Physical Demands: Requires prolonged sitting, frequent standing, ability to traverse office, some bending, stooping, and stretching. Occasional lifting to forty pounds. Requires manual dexterity to operate a keyboard, copy machine, telephone, and other office equipment. Requires ability to communicate verbally, normal range of hearing and eyesight, and the ability to prepare and communicate appropriate reports. Requires ability to work under stressful conditions, work occasional irregular hours, and may involve contact with upset/irrational patients and family members. Benefits Offered: Health & Dental Insurance- starts1st Day of Employment Paid time off and Paid Holidays Health & Dependent Reimbursement Accounts 401(k) Plan with Company Contribution Co. paid Life and LTD Insurance Employee Discounts

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Job Description OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Currently seeking a qualified Medical Receptionist to provide administrative support in a fast paced Primary Care, Urgent Care, and Occupational Health medical practice. The Medical Receptionist assures that each patient will receive quality healthcare and be treated with dignity and compassion. The candidate must be a team player with a minimum of 1 years of experience in Primary Care / Urgent Care medical practice setting, as this position will require the candidate to work independently in a fast paced environment. Candidate must also be able to work nights and weekends. The hours are TBD, but will consist of one late night (6pm) and no weekends. Responsibilities of the Medical Receptionist Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Protects patients' rights by maintaining confidentiality of personal and financial information. Other Requirements: A passion to be a part of a growing healthcare organization; Ability to prioritize and manage multiple priorities; Ability to exercise good judgment and decision making; Ability to work as a friendly and collaborative team member; Strong attention to detail. Required education: High school or equivalent Required experience: Medical Receptionist: 1 year

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Looking for a job? I have a Point of Care Coordinator position available near Boston, Massachusetts! Details - Full-time - Shift: 7:00am - 3:30pm (Monday - Friday) with a weekend/holiday rotation - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements - ASCP certified (MT preferred) - Prior lab experience and knowledge Click apply or email your resume to leah@ka-recruiting.com! REF#LM859

We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. What You'll Do: * Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. * Greets and directs patients, vendors and visitors of the clinic. * Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. * Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. * Collects co-payments from patients, clearly documenting payment transactions on a written receipt. * Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. * Assists therapists with faxing patient information to medical offices as requested. * Maintains a general understanding of insurances, including how to read benefit eligibility. * Explains benefit details to patients including authorization requirements, copays, and deductibles. * Initiates appropriate collection activity in accordance with company policies and procedures. * Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. * Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: * High school diploma or general education degree (GED) * Two to three years of related experience and/or training * Associate degree in healthcare administration or a related field of study preferred Compensation Package: * Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment * We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more. Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today! More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! * Salary: ~$18-$18.50/HR How Pappas Supports You: * Competitive salary Employee-centric work culture from the top, down! * Medical, dental, vision, STD, LTD insurances * Generous PTO * 401(k) Employer Matching * Free Life Insurance * Parental Perks! * And more! Responsibilities You'll Achieve Success By: * Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. * Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. * Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. * Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment. Qualifications Requirements: * High School Diploma/GED required * Basic office and customer service skills * Previous experience in a similar role desired but not required

Requisition ID: 913519 Store #: JZ0001 TeamVision Zone 1 Position:Full-TimeTotal Rewards: Benefits/Incentive Information Coventry Eye Care & Associates has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: - This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Job Segment: Patient Care, Nursing, Medical, Ophthalmic, Optometry, Healthcare

We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. This position is set to start at our Quincy location with the flexibility to become a "float" role. What You'll Do: Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. Greets and directs patients, vendors and visitors of the clinic. Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. Collects co-payments from patients, clearly documenting payment transactions on a written receipt. Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. Assists therapists with faxing patient information to medical offices as requested. Maintains a general understanding of insurances, including how to read benefit eligibility. Explains benefit details to patients including authorization requirements, copays, and deductibles. Initiates appropriate collection activity in accordance with company policies and procedures. Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: High school diploma or general education degree (GED) Two to three years of related experience and/or training Associate degree in healthcare administration or a related field of study preferred Compensation Package: Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more. Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:** + Schedules and reschedules appointments for patients in the Jimmy Fund Clinic. + Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital. + Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care. + Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines + Triages scheduling phone calls for disease group and covering disease groups if applicable. + Serves as a liaison between patient/family/provider. + Possesses a level of independence requiring knowledge of multiple disease specific programs. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority. + Performs other administrative duties and tasks as requested by Manager/Supervisor. + Able to quickly comprehend and implement new concepts or modifications to processes. + Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels. + Ensures quality clinical care and adherence to standard operating procedures and compliance requirements. + Participates in training new team members as requested. + May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:** + High school diploma required + A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. This position is set to start at our Quincy location with the flexibility to become a "float" role. What You'll Do: * Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. * Greets and directs patients, vendors and visitors of the clinic. * Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. * Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. * Collects co-payments from patients, clearly documenting payment transactions on a written receipt. * Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. * Assists therapists with faxing patient information to medical offices as requested. * Maintains a general understanding of insurances, including how to read benefit eligibility. * Explains benefit details to patients including authorization requirements, copays, and deductibles. * Initiates appropriate collection activity in accordance with company policies and procedures. * Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. * Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: * High school diploma or general education degree (GED) * Two to three years of related experience and/or training * Associate degree in healthcare administration or a related field of study preferred Compensation Package: * Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment * We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more. Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today! More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Joint Ventures Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Joint Ventures Physical Therapy is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. What You'll Do: Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. Greets and directs patients, vendors and visitors of the clinic. Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. Collects co-payments from patients, clearly documenting payment transactions on a written receipt. Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. Assists therapists with faxing patient information to medical offices as requested. Maintains a general understanding of insurances, including how to read benefit eligibility. Explains benefit details to patients including authorization requirements, copays, and deductibles. Initiates appropriate collection activity in accordance with company policies and procedures. Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: High school diploma or general education degree (GED) Two to three years of related experience and/or training Associate degree in healthcare administration or a related field of study preferred Compensation Package: Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more. Take the next step in your career with Joint Ventures Physical Therapy - Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Joint Ventures Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Joint Ventures Physical Therapy is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. What You'll Do: * Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. * Greets and directs patients, vendors and visitors of the clinic. * Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. * Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. * Collects co-payments from patients, clearly documenting payment transactions on a written receipt. * Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. * Assists therapists with faxing patient information to medical offices as requested. * Maintains a general understanding of insurances, including how to read benefit eligibility. * Explains benefit details to patients including authorization requirements, copays, and deductibles. * Initiates appropriate collection activity in accordance with company policies and procedures. * Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. * Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: * High school diploma or general education degree (GED) * Two to three years of related experience and/or training * Associate degree in healthcare administration or a related field of study preferred Compensation Package: * Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment * We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more. Take the next step in your career with Joint Ventures Physical Therapy - Apply today! More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Job Description We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. What You'll Do: Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. Greets and directs patients, vendors and visitors of the clinic. Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. Collects co-payments from patients, clearly documenting payment transactions on a written receipt. Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. Assists therapists with faxing patient information to medical offices as requested. Maintains a general understanding of insurances, including how to read benefit eligibility. Explains benefit details to patients including authorization requirements, copays, and deductibles. Initiates appropriate collection activity in accordance with company policies and procedures. Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: High school diploma or general education degree (GED) Two to three years of related experience and/or training Associate degree in healthcare administration or a related field of study preferred Compensation Package: Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more. Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.