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Patient care coordinator jobs in Quincy, MA

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  • Plastic Surgery Practice Sales - Patient Care Coordinator

    Yellowtelescope

    Patient care coordinator job in Worcester, MA

    Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must. 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer. 3. Additional Responsibilities: Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required. Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ. Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader. Job Requirements: Bachelor's degree. 2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work. Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must. Outstanding verbal and written communication and presentation skills. Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better. Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly. Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must. Ability to excel individually as well as a productive member of a team. Compensation and Benefits: Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes. Paid time off Medical benefits per company policy 401k plan per company policy Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week Reasonable hours Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
    $20k-48k yearly est. 1d ago
  • Patient Service Representative-Bilingual

    Monument Staffing

    Patient care coordinator job in Boston, MA

    Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions. The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives. **Must be fluent in Mandarin OR Arabic *This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period). *Must be able to commute to Boston (parking is limited but very accessible via public transportation). Key Responsibilities Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person. Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed. Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed Requirements BA/BS Degree preferred Bilingual/Fluent in Mandarin or Arabic 1-2 years of administrative or customer service experience ideal Excellent verbal and written communication skills Computer skills including the Microsoft Office Suite Long-term interest in working in a healthcare setting **Full Job Description will be shared prior to an interview with my client **Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered
    $32k-39k yearly est. 2d ago
  • RN Home Care Coordinator

    Element Care 4.5company rating

    Patient care coordinator job in Lowell, MA

    Great Life work Balance position with excellent benefits! Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. Assesses the participants' needs for home care services and schedules, monitors and evaluates home care services. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays! Location: Lowell, MA Responsibilities: Reviews the OT homecare assessment and determine if need for home visit. Conducts and schedules monthly Homecare rounds to review homecare services and participates in meeting with contracted vendors as indicated. Meets weekly with the OT to review need for homecare services and assists the primary nursing team with authorization of services. Provides home visits on an as needed basis to triage changes in medical, cognitive or functional status and updates the teams on an as needed basis. Offers solutions to revise or modify care plans to better meet the needs of the participants and participates in the care planning process. Completes appropriate authorization forms for home care services on a 6 month schedule. Effectively communicates with participants and families regarding home care services and addresses any and all issues/concerns within 3 working days, or immediately if necessary. Keeps the IDT informed of any and all issues/concerns. Participates in family meetings or case conferences, as necessary. Records and maintains accurate and timely documentation in the participants' charts. Follows all LTC participants by performing annual/semi- annual nursing assessments. Provides rotating coverage for after hours on-call system and supports site coverage as needed. Ensures that all interactions with participants, families and vendors are conducted in a manner that adheres to the highest standards of care and the highest degree of professionalism. Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator. Frequent local travel. Performs other duties as assigned. Qualifications: Successful Completion of an Accredited R. N. Program. Bachelor of Science Degree in Nursing, preferred. Current Licensure as a Registered Nurse in the Commonwealth of Massachusetts. Current CPR certification. A minimum of 2 years of experience working with a geriatric population. A minimum of 2 years of working in a community health setting. Covid vaccine preferred. Benefits: Health insurance Dental insurance Vision insurance Paid time off Retirement plan Supplemental benefits EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. To learn more about Element Care, please click this link: Element Care 30th Anniversary Video Compensation details: 93000-99000 Yearly Salary PIac30771ff718-37***********0
    $43k-64k yearly est. 3d ago
  • Surgical Scheduler

    Insight Global

    Patient care coordinator job in Lowell, MA

    Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA! Schedule: Mon - Friday 8-4pm EST. This role is responsible for coordinating and scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager. Responsibilities • Maintain surgical and procedure schedule for the facility • Coordinate all necessary providers and clinical staff for procedures • Maintain clear communication with patients and/or families throughout scheduling process • Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff • Maintain schedule for pre-operative and post-operative patient appointments as necessary • Assemble pre-surgical packet and operative notes for billing purposes • Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems • Liaise with hospital surgical personnel • Monitor insurance authorization for procedures • Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office • Maintain quality standards as it relates to HIPAA regulations • Cover front desk operations as needed REQUIRED SKILLS AND EXPERIENCE 1+ years of experience scheduling patient surgeries, hospital scheduling 1+ years of healthcare experience / front desk at a specialty practice Ability to work ON SITE IN PERSON 5 days a week - this is not remote. Strong interpersonal skills to be able to coordinate effectively with patients and providers and clinical staff as needed Experience using EPIC High school diploma
    $39k-78k yearly est. 17h ago
  • Medical Coordinator-- VARDC5697221

    Compunnel Inc. 4.4company rating

    Patient care coordinator job in Boston, MA

    The Medical Coordinator will support the Residency and Fellowship Program within the Pulmonary department. Responsibilities include coordinating schedules, organizing meetings and luncheons, assisting with onboarding of students and fellows, and managing communication through platforms such as Zoom, Microsoft Teams, MedHub, and Epic. The role requires strong organizational and administrative skills, the ability to manage department needs, and flexibility with scheduling for meetings. Candidates must have prior experience with Epic and onboarding processes Skills: Preferred candidates should have experience with: Zoom meetings MedHub Microsoft Teams Onboarding students and fellows Epic experience is required. Responsibilities include scheduling, coordination functions, and planning luncheons.
    $55k-67k yearly est. 17h ago
  • Front Desk / Insurance Coordinator

    Plymouth Orthodontics

    Patient care coordinator job in Plymouth, MA

    NOW HIRING: Front Desk / Insurance Coordinator Plymouth Orthodontics Plymouth, MA If youthrive in fast-paced environments,love people, and canjuggle tasks like a pro, keep reading. Were ahigh-growth, modern orthodontic practiceobsessed withelite hospitality,streamlined systems, and delivering a5-star patient experienceevery single day. And were looking for afront desk superstarwho can keep up. Youre the type of person who: Gets arush from a busy, fast-paced day Knowsinsurance verificationlike its your second language Lovestechnologyand picks up new systems FAST Lives forhospitality warm, friendly, professional Stayscalm under pressureeven when the phones light up Wants togrow, not just work another job Shows upearly, takesownership, and cares about thedetails If thats you You will THRIVE here. Skills That Make You a Perfect Fit Experience withinsurance verification+ understanding PPO dental plans Comfortable with Cloud9,Slack,Google Workspace(Drive, Sheets, Calendar), and digital tools Strongorganizational skills you follow up, follow through, and follow the system Ability tomultitask like a boss Positive energywith elite communication Ahospitality mindset: warm greetings, kindness, professionalism Loves being part of agrowing teamand contributing to the culture Schedule Monday Thursday 8:00 AM 5:30 PM (Three-day weekends always.) What Youll Do Greet patientswith genuine warmth and enthusiasm Answer phones+ schedule appointments with accuracy Verify insurancequickly and confidently Keeptreatment plansand patient data organized NavigateCloud9like a champ Help maintain aclean, efficient, professionalfront-desk flow Support the teamwhen things get busy (which is often in the BEST way) This isnt a slow office. This is ahigh-energy, high-standard, high-growth orthodontic practice. If that excites you, youre our person. Compensation Competitive pay- based on experience We take care of our team because they take care of our patients Why Join Us Work with adoctor and leadership team who actually care Growth-oriented practicewith opportunities to advance Fun, supportive culture Clear expectations +strong systems Make areal impacton patients every single day At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. Were a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door!
    $31k-39k yearly est. 1d ago
  • Senior Intensive Care Coordinator

    Child & Family Services 4.5company rating

    Patient care coordinator job in Plymouth, MA

    Job Details Plymouth - Plymouth, MA Master's Degree $29.00 - $32.50 HourlyDescription Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated Job Responsibilities & Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent. Provide training, supervision, and support to the Intensive Care Coordinators Carry a caseload and provide direct service to families as needed Provide coverage to families when an assigned ICC is out or away. Participate in System of Care committee Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support. Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; and ensure staff participation in training, evaluation, and quality management activities Monitor services, authorizations, and ensure staff compliance with policy and program procedures. Act as a covering supervisor for after-hours on-call staff support if needed Participate in marketing and outreach to promote the program and network in the community Update the online behavioral health provider capacity portal for ICC referrals. Perform other duties as require Travel Required Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Required Education and Experience The Senior Intensive Care Coordinator must be a master's-level, licensed or license-eligible clinician with at least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based or Wraparound models is preferred. Must have supervisory experience. Must have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities. At times, availability during evening/weekend hours is required. Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Benefits: Benefit eligible at 20+ hours per week Medical - Harvard Pilgrim/HealthPlans Inc. Dental - Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement - Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts - save on medical expenses and dependent care! 401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
    $28k-38k yearly est. 60d+ ago
  • Patient Care Coordinator-Cornea

    Ophthalmic Consultants of Boston 3.4company rating

    Patient care coordinator job in Weymouth Town, MA

    Job Description Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Cornea team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Cornea line of business. Summary of Responsibilities: The Patient Care Coordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change. This position is full time, Monday through Friday, 8-4:30PM in our Weymouth office. Patient/MD/OD Communication: · Provides excellent customer service. · Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner. · Documentation of patient communication in medical record. · Problem solving as patient concerns or issues arise. · Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate. · Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers. · Enters orders into Epic. Phones/Scheduling: · Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing. o Calls from the main OCB line and from specialty service line-specific direct lines. o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.) · Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor. · Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor. · Responsible for maintaining a high level of scheduling accuracy. · Make outgoing rescheduling calls. · Manage and work the waitlist regularly and as openings in the schedule arise. · Work on the recall reports and follow up as needed. · Document no show appointments and handle patient follow up. · Scheduling of MRI, CT, labs, pathology. General Practice Administrative tasks: · Faxes- receive and handle incoming faxes. · Pathology- follow up on and document pathology results after provider review. · Import paperwork as needed for all tasks. · Process incoming patient referrals. · Handle mail as needed. · RX refills and PAs for RX refills for the specialty. · Performs related job duties as required. Education and Experience: · At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III. · Bachelor's degree preferred. · Experience using electronic medical records, specifically Epic preferred. · Experience answering a high volume of patient calls. · Strong verbal and written communication skills, as well as attention to detail. · Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three. · Advanced skill in multi-tasking and ability to prioritize functions based on business need. · Ability to work with difficult people in challenging, sometimes stressful, situations. Benefits Offered: Health & Dental Insurance- starts1st Day of Employment Paid time off and Paid Holidays Health & Dependent Reimbursement Accounts 401(k) Plan with Company Contribution Co. paid Life and LTD Insurance Employee Discounts Powered by JazzHR 3segKPtNjz
    $42k-50k yearly est. 25d ago
  • Care Coordinator

    Gastro Health 4.5company rating

    Patient care coordinator job in Framingham, MA

    Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patient's medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Logging and tracking of results Request medical records from doctors and hospitals Returns patient calls promptly and professionally Obtain missing lab results, radiology, pathology as needed Complete tasks from Electronic Medical Record Reviews in-box tasks daily Contact patients with test results Reschedules appts as needed Prepare daily billing forms and hospital billing and upload to RCM team Other duties as assigned Able to navigate a computer with ease. Minimum Requirements High school diploma or GED equivalent Minimum 1yr experience in a medical practice or similar setting. Bilingual in Spanish and/or Portuguese are a plus, but not required. Experience with Epic is a plus, but not required. We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $37k-47k yearly est. 57d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient care coordinator job in Woburn, MA

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working the day shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 15h ago
  • Patient Care Coordinator I

    Boston Orthotics & Prosthetics

    Patient care coordinator job in Boston, MA

    OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
    $19k-48k yearly est. Auto-Apply 60d+ ago
  • Clinical Scheduling Specialist - Lymphoma

    Dana-Farber Cancer Institute 4.6company rating

    Patient care coordinator job in Boston, MA

    This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients + Obtains detailed clinical information by telephone or electronically. + May provide basic information regarding the need for insurance referral(s). + Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. + Performs independent patient and outside provider call triaging + Serves as a liaison between patient/family/provider. + Resolves issues directly or ensures appropriate management of call by others. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + May be required to perform other duties as required by the clinical practice support team. + May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. + Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly. + Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed. + Prepares open and close provider schedules and handles daily schedule changes. + Performs past-pending reconciliations. + Enters data into patient care related databases. + A Bachelor's Degree in health administration or related field is strongly preferred. + A minimum of one year of related health care and/or customer service experience preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**
    $21.9-26.2 hourly 41d ago
  • Hiring Coordinator for Home Care Office

    Guardian Angel Senior Services 3.7company rating

    Patient care coordinator job in Plymouth, MA

    Excellent Opportunity to join a fast paced and growing family owned home care agency! Guardian Angel Senior Services is a family owned home care company that has been serving the residents of MA and NH for 21 years. Our mission is to to provide home care service with love; to enhance the quality of your living through our attentive yet subtle style of care; to maintain your dignity and your independence while serving your needs with honor and integrity. We are looking for a Hiring Coordinator to join our team in our Plymouth location to help us hire compassionate caregivers! Schedule: M-F 8:30am-5pm Employment Type: Full Time, Exempt The primary function of the Hiring Coordinator is to create and manage employment ads, screen & interview candidates, complete background checks and orient new staff. Applicants should be high energy with a desire to succeed and contribute to the growth of the company. Responsibilities include, but are not limited to: *Reach weekly hiring goals *Applicant Outreach * Ad management and sourcing through other mediums such as job fairs *Interviewing and orienting *Onboarding including Data Entry of newly hired caregivers *Communicate effectively with the Scheduling team to determine needs and priorities What we offer: employee discount program 401(k) with employer match accrued sick time and PTO bonus programs health insurance opportunities for growth!! APPLY TODAY TO LEARN MORE! Candidates for this position should be tech savvy with social media, employment sites, outgoing, personable and possess good verbal and written communication skills. Previous recruitment experience preferred or related work history. Home Care background is a plus. Compensation is $22-$25/hourly with 40 hours Monday-Friday. *** Position requires heavy phone and computer follow up and use*** Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
    $22-25 hourly Auto-Apply 41d ago
  • Bilingual Spanish speaking Care Coordinator

    Advocates 4.4company rating

    Patient care coordinator job in Worcester, MA

    *Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $19.2-21.6 hourly Auto-Apply 8d ago
  • Care Coordinator - Proactive Care

    Intermountain Health 3.9company rating

    Patient care coordinator job in Boston, MA

    The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $33k-38k yearly est. 3d ago
  • Principal Specialist Scheduling, Production Control

    RTX Corporation

    Patient care coordinator job in Andover, MA

    **Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Confidential At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon has an opportunity for a Production Control Scheduling Specialist in the Andover, Ma, Advanced Electronics Subassembly (AES) work center. The successful candidate has a working knowledge of Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, and Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, and Maintenance Operations. The individual in this role will need to quickly develop credibility and influence while leveraging strong interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as at the enterprise level. **What You Will Do** + Material Availability Analysis, Tracking, and Reporting + Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule + Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics + This will be a 1st shift schedule from 630am - 330pm. + This will be an onsite role in our Andover, MA facility. **Qualifications You Must Have** + Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience, or an advanced degree in a related field + Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, or relevant project management experience + Experience with MRP and/or Special program access. **Qualifications We Prefer** + Experience utilizing lean manufacturing concepts with a proven track record of lean or six sigma project implementations. + Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing **What We Offer** + Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. **Learn More & Apply Now!** + **Please consider the following role type definition as you apply for this role.** + **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. + **Clearance Information:** This position requires a security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
    $30k-48k yearly est. 36d ago
  • Medical Receptionist-- VARDC5695539

    Compunnel Inc. 4.4company rating

    Patient care coordinator job in Wellesley, MA

    Job Details: Medical Receptionist Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week Job Type: Contract We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience. Key Responsibilities Greet and check in patients in a courteous and professional manner. Answer incoming phone calls and assist with inquiries. Schedule and confirm patient appointments. Maintain accurate and timely documentation in EPIC. Provide exceptional customer service to patients, visitors, and staff. Support front desk administrative tasks as needed. Required Qualifications Must live within 30 minutes of Wellesley, MA. EPIC experience required. Previous front desk or receptionist experience required. Experience answering phones and scheduling appointments. Strong customer service and communication skills. Preferred Qualifications (if any) Prior healthcare experience preferred.
    $40k-47k yearly est. 1d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient care coordinator job in Chelmsford, MA

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 15h ago
  • Clinical Scheduling Specialist - Lymphoma

    Dana-Farber Cancer Institute 4.6company rating

    Patient care coordinator job in Boston, MA

    This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients * Obtains detailed clinical information by telephone or electronically. * May provide basic information regarding the need for insurance referral(s). * Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. * Performs independent patient and outside provider call triaging * Serves as a liaison between patient/family/provider. * Resolves issues directly or ensures appropriate management of call by others. * Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. * May be required to perform other duties as required by the clinical practice support team. * May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. * Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly. * Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed. * Prepares open and close provider schedules and handles daily schedule changes. * Performs past-pending reconciliations. * Enters data into patient care related databases. Qualifications * A Bachelor's Degree in health administration or related field is strongly preferred. * A minimum of one year of related health care and/or customer service experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Ability to function as an integral member of a team * Excellent communication, organizational, time management, and customer service skills * Strong attention to detail * Ability to multi-task and problem solve on the spot * Excellent phone etiquette * Demonstrated ability to carry out complex scheduling as required * Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed * PC proficiency * Ability to work productively in a remote environment * Knowledge of medical terminology preferred Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster
    $21.9-26.2 hourly Auto-Apply 16d ago
  • Principal Specialist Scheduling, Production Control

    RTX Corporation

    Patient care coordinator job in Andover, MA

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Confidential At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon has an opportunity for a Production Control Scheduling Specialist in the Andover, Ma, Advanced Electronics Subassembly (AES) work center. The successful candidate has a working knowledge of Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, and Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, and Maintenance Operations. The individual in this role will need to quickly develop credibility and influence while leveraging strong interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as at the enterprise level. What You Will Do * Material Availability Analysis, Tracking, and Reporting * Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule * Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics * This will be a 1st shift schedule from 630am - 330pm. * This will be an onsite role in our Andover, MA facility. Qualifications You Must Have * Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience, or an advanced degree in a related field * Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, or relevant project management experience * Experience with MRP and/or Special program access. Qualifications We Prefer * Experience utilizing lean manufacturing concepts with a proven track record of lean or six sigma project implementations. * Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing What We Offer * Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! * Please consider the following role type definition as you apply for this role. * Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. * Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $30k-48k yearly est. Auto-Apply 9d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Quincy, MA?

The average patient care coordinator in Quincy, MA earns between $13,000 and $71,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Quincy, MA

$31,000

What are the biggest employers of Patient Care Coordinators in Quincy, MA?

The biggest employers of Patient Care Coordinators in Quincy, MA are:
  1. Professional Physical Therapy
  2. Ophthalmic Consultants of Boston
  3. Gandara Center
  4. Intermountain Centers
  5. Cardinal Health
  6. Boston Orthotics & Prosthetics
  7. Highbar Inc.
  8. Highbar Physical Therapy
  9. K.A. Recruiting
  10. Orby Ai
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