Patient care coordinator jobs in Quincy, MA - 932 jobs
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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Patient care coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of PatientCareCoordinator (PCC) living within 20 minutes of the office for a daily patientcarecoordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patientcare and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most PatientCareCoordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$20k-48k yearly est. 3d ago
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Patient Access Representative
Pride Health 4.3
Patient care coordinator job in Boston, MA
This is a 13 weeks contract assignment with one of the large Health System based out of Massachusetts state.
Duration: 13 weeks
Shift: Days (7:30 AM-4:00 PM (8-hour shift)
Position Overview:
In this role, you will manage a high volume of inbound calls while delivering professional and efficient patient support. Responsibilities include scheduling appointments, verifying patient information, coordinating referrals, and ensuring accurate documentation across systems.
Key Responsibilities:
Answer, screen, and process high call volumes using approved scripts and triage guidelines
Schedule appointments using centralized scheduling systems and software applications
Determine appropriate appointment type, provider, and urgency using independent judgment
Verify and update patient demographic and payer information
Obtain and document required referrals for scheduled visits
Inform patients of visit preparation, required documentation, and diagnostic protocols
Coordinate scheduling for office visits, diagnostic tests, and procedures
Triage urgent calls and forward accurate messages to providers and staff
Resolve scheduling issues and respond to provider email requests professionally
$38k-42k yearly est. 2d ago
MSL: Prostate Cancer - South Central
Blue Earth Diagnostics Ltd. 4.2
Patient care coordinator job in Needham, MA
A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching.
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$32k-40k yearly est. 5d ago
Practice Coordinator
Insight Global
Patient care coordinator job in Milford, MA
Skillset: Practice Coordinator
Duration: 3 month with extensions
Pay Rate: $20-25/hr with benefits
Schedule: M-F, 8:30am-5:30pm (fully on-site)
Day to Day:
A high‑volume clinical practice is seeking a dependable and patient‑focused Check‑In Specialist to support daily front‑desk operations and ensure a smooth arrival experience for individuals coming in for care. Specialists will manage the check‑in process for roughly 120 patients per day across lab visits, provider appointments, and nursing visits, serving as the first point of contact for all incoming patients. Key responsibilities include registering patients for single or multiple appointments, assigning RTLS (Real-Time Location System) badges, placing wristbands, and completing reconciliation tasks to confirm patients arrive at their scheduled scans. The role also includes patient outreach, such as placing CT reminder calls to ensure early arrival. While primarily desk‑based, the position requires standing periodically to assist patients.
Must Haves:
Associate's degree or one year of equivalent professional experience (patient facing or healthcare related role)
Strong customer service orientation with a commitment to patient satisfaction
Excellent verbal and written communication skills
Computer‑savvy and comfortable navigating multiple systems simultaneously
Ability to manage multiple tasks with urgency, flexibility, and attention to detail
Eagerness to learn, adapt, and grow within a dynamic healthcare setting
New graduates are encouraged to apply
Plusses:
Familiarity with medical terminology preferred
Prior Epic or Meditech experience
Any prior EMR experience is ideal
Additional Details:
Free on-site parking
Business casual attire (no jeans or open toed shoes)
$20-25 hourly 2d ago
Patient Registrar PRN Nights and Weekends
HCA 4.5
Patient care coordinator job in Derry, NH
Schedule: PRN (As Needed) | Nights and Weekends
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Registrar PRN with Parkland Medical Center you can be a part of an organization that is devoted to giving back!
Benefits
Parkland Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
* Employee Stock Purchase Plan with 10% off HCA Healthcare stock
* Family support through fertility and family building benefits with Progyny and adoption assistance.
* Referral services for child, elder and pet care, home and auto repair, event planning and more
* Consumer discounts through Abenity and Consumer Discounts
* Retirement readiness, rollover assistance services and preferred banking partnerships
* Education assistance (tuition, student loan, certification support, dependent scholarships)
* Colleague recognition program
* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
* Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parkland Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Patient Registrar PRN to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.
What you will do in this role:
Interview patients at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels
Provide exemplary Customer Service
Ensure charts are completed and accurate
Verify all insurance and obtain pre-certification/authorization
Calculate and collect patient liability amounts
Ensure that all necessary signatures are obtained for treatments
Process patient charts according to paperwork flow needs and established productivity standards
Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information
Assign Insurance Plans (IPlans)accurately
Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
Understand/explain policies regarding services, pricing, insurance billing, and payment of account.
What qualifications you will need:
* 1 year of related experience preferred.
* Demonstrates proficiency in Microsoft Office applications required
Learn more about a day in the life of a Registrar ********************************** HpzS5dpbE
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Patient Registrar PRN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patientcare!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$30k-34k yearly est. 4d ago
Care Coordinator
Advocates 4.4
Patient care coordinator job in Randolph, MA
Starting rate $19.23- $21.63
The Community Support Program (CSP) CareCoordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.
Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities
Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning.
Offer focused, short-term services to help members achieve their goals within 3-6 months.
Meet individuals receiving support in community-based settings.
Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.
Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.
Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan.
Participate in integrated team meetings to ensure effective communication among team involved in individual's care.
Follow the individual across the continuum of care for the purposes of carecoordination.
Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services.
Identify community resources and develop natural supports.
Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.
Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.
Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards.
Complete all required documentation in a timely manner.
Qualifications
BSW degree or BA in related field from an accredited college/university.
Two years of experience working within an outpatient, crisis, and medical settings.
Ability to use an Electronic Health Record to document medically necessary clinical services.
Must be able to perform each essential duty satisfactorily.
Ability to communicate effectively verbally and in writing.
Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Commitment to Advocates' values and mission.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 60d+ ago
Patient Care Coordinator-Glaucoma
Ophthalmic Consultants of Boston 3.4
Patient care coordinator job in Plymouth, MA
Ophthalmic Consultants of Boston (OCB) is currently seeking a PatientCareCoordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The PatientCareCoordinator will be responsible for upholding OCB values of outstanding patientcare, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Glaucoma and Comprehensive line.
Summary of Responsibilities:
The PatientCareCoordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The PatientCareCoordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change.
Patient/MD/OD Communication:
· Provides excellent customer service.
· Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner.
· Documentation of patient communication in medical record.
· Problem solving as patient concerns or issues arise.
· Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate.
· Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers.
· Enters orders into Epic.
Phones/Scheduling:
· Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing.
o Calls from the main OCB line and from specialty service line-specific direct lines.
o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.)
· Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor.
· Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor.
· Responsible for maintaining a high level of scheduling accuracy.
· Make outgoing rescheduling calls.
· Manage and work the waitlist regularly and as openings in the schedule arise.
· Work on the recall reports and follow up as needed.
· Document no show appointments and handle patient follow up.
· Scheduling of MRI, CT, labs, pathology.
General Practice Administrative tasks:
· Faxes- receive and handle incoming faxes.
· Pathology- follow up on and document pathology results after provider review.
· Import paperwork as needed for all tasks.
· Process incoming patient referrals.
· Handle mail as needed.
· RX refills and PAs for RX refills for the specialty.
· Performs related job duties as required.
Education and Experience:
· At least one year of customer service and healthcare experience; at least three years for PatientCareCoordinator III.
· Bachelor's degree preferred.
· Experience using electronic medical records, specifically Epic preferred.
· Experience answering a high volume of patient calls.
· Strong verbal and written communication skills, as well as attention to detail.
· Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three.
· Advanced skill in multi-tasking and ability to prioritize functions based on business need.
· Ability to work with difficult people in challenging, sometimes stressful, situations.
Typical Physical Demands:
Requires prolonged sitting, frequent standing, ability to traverse office, some bending, stooping, and stretching. Occasional lifting to forty pounds. Requires manual dexterity to operate a keyboard, copy machine, telephone, and other office equipment. Requires ability to communicate verbally, normal range of hearing and eyesight, and the ability to prepare and communicate appropriate reports. Requires ability to work under stressful conditions, work occasional irregular hours, and may involve contact with upset/irrational patients and family members.
Benefits Offered:
Health & Dental Insurance- starts1st Day of Employment
Paid time off and Paid Holidays
Health & Dependent Reimbursement Accounts
401(k) Plan with Company Contribution
Co. paid Life and LTD Insurance
Employee Discounts
$42k-50k yearly est. Auto-Apply 10d ago
PRN Scheduling Specialist
Radiology Partners 4.3
Patient care coordinator job in Dedham, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a temporary/PRN position working day shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$27k-31k yearly est. 3d ago
Patient Care Coordinator Float
Highbar Physical Therapy
Patient care coordinator job in Quincy, MA
Job Description
We're Hiring
- Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a PatientCareCoordinator!
The PatientCareCoordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. This position is set to start at our Quincy location with the flexibility to become a "float" role. What You'll Do:
Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
Greets and directs patients, vendors and visitors of the clinic.
Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
Assists therapists with faxing patient information to medical offices as requested.
Maintains a general understanding of insurances, including how to read benefit eligibility.
Explains benefit details to patients including authorization requirements, copays, and deductibles.
Initiates appropriate collection activity in accordance with company policies and procedures.
Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today!
More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$18 hourly 15d ago
Full Time, Patient Care Coordinator (Front Desk) - Sexual and Reproductive Health
Healthq
Patient care coordinator job in Beverly, MA
Full-time Description
About HealthQ: Established in 1971, HealthQ is a non-profit organization providing sexual and reproductive health. HealthQ's mission is to provide exceptional reproductive and sexual health care to all who need it without judgment and without barriers. With convenient locations on Massachusetts' North Shore and Merrimack Valley, we provide birth control, abortion care, gender-affirming care, STI testing and treatment, HIV testing and referral, and other preventive health services.
Role Summary: HealthQ is currently looking for a full-time PatientCareCoordinator (Front Desk) to participate in a team approach to provide administrative support to our health centers, ensuring efficient operations and quality care to our patients. This position will support health center operations by being responsible for patient check-in and check-out, collecting money at time of service, and registering of patients. This position requires an understanding of and commitment to quality healthcare and excellence in customer service.
Responsibilities:
Greet patients in a courteous, respectful, caring manner.
Responsible for patient check-in and check-out, collecting money at time of service, and registering of patients.
Collect copays and unpaid balance amounts and set up payment plans
Inform patients about the availability of discounts based on income and MA Department of Public Health coverage in specific situations
Assist patients in completing the Application for Discounted Care.
Answer incoming calls and text messages for three health centers and triage appropriately.
Obtain and document patient and appointment information in the electronic health record system (athenahealth).
Communicate effectively and sensitively to patients from a wide range of backgrounds and ages.
Maintain confidentiality and exercise sensitivity and a non-judgmental manner in dealing with sexuality and sensitive issues with clients.
Encourage collection of feedback from patients via completion of patient satisfaction surveys.
Enter referrals as received.
Contact patients on upcoming schedule lists daily to reduce no-shows.
Conduct verification of insurance benefits and document insurance coverage accordingly.
Assist patients with HMO plans in obtaining referrals.
Act as a liaison between patients and financial assistance funds (abortion, gender-affirming, etc.); notify the finance department of pledges as confirmed.
Requirements
Skills:
At least two (2) years of experience in customer service and/or health and human services experience.
High School Diploma or the equivalent in education and closely related work experience.
Bi-lingual in English and Spanish, preferred.
Abilities:
Dedication to and have passion for reproductive health, and the achievement of reproductive justice and health equity.
Excellent verbal and written communication and active listening skills including the ability to communicate effectively with diverse audiences.
Other important details:
This position is for 37.5 hours per week. The schedule for this position is Mon/Tues from 11:30 am - 7:30 pm and Wed/Thurs/Fri from 8:30 am - 4:30 pm.
HealthQ is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply!
Benefits:
Health insurance (75% employer paid)
Dental and vision insurance
Vacation (2 weeks) and sick (2 weeks) time
Retirement plan (3% match after 1 year)
Self-care benefit reimbursement
Education reimbursement and more!
Salary Description $19.67 - 23.60 per hour
$19.7-23.6 hourly 32d ago
Patient Care Coordinator-Newton, MA
Sonova International
Patient care coordinator job in Newton, MA
True North Hearing, part of AudioNova
181 Wells Ave. Suite 100 Newton Center, MA 02459
Current pay: $21.00-24.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday 8:30am-5:00pm
What We Offer:
401K with a Company Match
Medical, Dental, Vision Coverage
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$21-24 hourly 10d ago
Patient Care Coordinator for an independent Community Pharmacy
Bravo Pharmacy
Patient care coordinator job in Watertown Town, MA
We're an independent community pharmacy moving from Jamaica Plain to Watertown, dedicated to providing exceptional services to our diverse clientele. Our team is built on the principles of teamwork, integrity, and respect, and we are passionate about making a positive impact on the lives of those in our community. We are currently looking for an enthusiastic, Spanish-speaking individual to join our supportive staff as a PatientCareCoordinator.
Job Responsibilities:
Ensuring accurate and timely delivery of services to our clients.
Strictly adhering to and enforcing professional policies and procedures.
Complying with all State and Federal laws and regulations.
Providing exceptional customer service to patients of all demographics both in-person and via phone.
Working effectively with colleagues in a high-paced team environment.
Job Requirements:
Must be fluent in both Spanish and English.
Must have strong organizational skills and be detail-oriented.
Ability to discuss sensitive and confidential information in a professional and unbiased manner.
While a MA pharmacy technician license is not required upon hiring, it is an advantage.
If you are committed to delivering high-quality customer service and have a passion for helping others, we would love to hear from you. This role requires excellent telephone communication skills and the ability to coordinate deliveries to our patients efficiently.
Join us in our mission to make a genuine difference in people's lives, and be well rewarded for your efforts. We look forward to hearing from you.
Please submit your resume for consideration. We will follow up for an interview in the office.
$20k-48k yearly est. Auto-Apply 60d+ ago
Home Care Scheduling Coordinator - Cambridge
Guardian Angel Senior Services 3.7
Patient care coordinator job in Cambridge, MA
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
$34k-45k yearly est. Auto-Apply 54d ago
Clinical Scheduling Specialist
Dana-Farber Cancer Institute 4.6
Patient care coordinator job in Boston, MA
Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests.
The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patientcare. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:**
+ Schedules and reschedules appointments for patients in the Jimmy Fund Clinic.
+ Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital.
+ Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care.
+ Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines
+ Triages scheduling phone calls for disease group and covering disease groups if applicable.
+ Serves as a liaison between patient/family/provider.
+ Possesses a level of independence requiring knowledge of multiple disease specific programs.
+ Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
+ Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority.
+ Performs other administrative duties and tasks as requested by Manager/Supervisor.
+ Able to quickly comprehend and implement new concepts or modifications to processes.
+ Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels.
+ Ensures quality clinical care and adherence to standard operating procedures and compliance requirements.
+ Participates in training new team members as requested.
+ May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:**
+ High school diploma required
+ A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Ability to function as an integral member of a team
+ Excellent communication, organizational, time management, and customer service skills
+ Strong attention to detail
+ Ability to multi-task and problem solve on the spot
+ Excellent phone etiquette
+ Demonstrated ability to carry out complex scheduling as required
+ Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed
+ PC proficiency
+ Ability to work productively in a remote environment
+ Knowledge of medical terminology preferred
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
$45.5k-54.4k yearly 10d ago
Registrar and Scheduling Specialist
Woburn Public Schools 3.4
Patient care coordinator job in Woburn, MA
Woburn Public Schools Registrar and Scheduling Specialist The Registrar and Scheduling Specialist oversees all aspects of student enrollment, academic records management, scheduling, grading, transcripts, and state data reporting. This position ensures the accuracy and integrity of student information in PowerSchool, compliance with DESE and district reporting requirements, and coordination of all school scheduling processes. The Registrar plays a critical role in maintaining accurate academic data, supporting school counselors and administrators, and ensuring smooth scheduling and reporting operations.
Report To: Director of School Counseling and WMHS Principal
Work Year: 12-month position
Work Schedule: 7:00 AM to 3:00 PM (Summer hours may vary at the discretion of the Superintendent of Schools.)
Salary: $75,000 - $90,000, depending on qualifications and experience.
Prerequisite training and Experience:
* Associate or bachelor's degree preferred.
* Minimum of three years of experience in student data management, scheduling, or registrar functions (PowerSchool experience required).
* Strong understanding of DESE state reporting requirements (SIMS/SCS).
* Excellent organizational skills and attention to detail.
* Ability to manage multiple priorities under deadlines.
* High level of proficiency with data systems, spreadsheets, and student information management.
* Strong communication and collaboration skills.
* Ability to maintain confidentiality and comply with FERPA regulations.
Essential Duties and Responsibilities:
Scheduling
* Build and maintain the Master Schedule for Woburn Memorial High School in collaboration with the Principal and Director of School Counseling.
* Co-chair the Scheduling Team, coordinating meetings, timelines, and communication with department heads, counselors, and administration.
* Manage course request collection, section balancing, and scheduling adjustments in PowerSchool.
* Oversee schedule changes during the summer and school year to ensure accurate student and teacher schedules.
* Coordinate with the Director of School Counseling to ensure counselor assignments and homerooms are aligned with the Master Schedule.
* Troubleshoot scheduling conflicts and assist with PowerScheduler setup and rollover processes.
Grades, GPA, and Transcripts
* Oversee grade reporting cycles, ensuring teachers import grades prior to storing.
* Store grades, generate report cards, and post to portals.
* Prepare honor rolls and distribute to staff and local media.
* Manage GPA and class rank calculations for seniors and juniors; upload results to Naviance and PowerSchool.
* Enter historical grades, credit transfers, summer and night school grades, and grade changes as submitted by staff.
* Maintain official transcripts and historical academic records for all students.
SIMS/SCS and State Reporting
* Resolve data errors related to demographics, CRS courses, graduation status, and post-graduation plans.
* Complete end-of-year data updates for graduates and non-graduates.
* Assist in preparing data for DESE Civil Rights and other required state/federal reports.
Records Requests & Verification
* Process transcript requests for students, alumni, colleges, and third parties.
* Complete verification forms for the Social Security Administration, military, RMV, and courts.
* Handle education verification requests.
* Maintain an archive of transcripts and cumulative records according to state retention laws.
Graduation Data Management
* Update PowerSchool with final graduation statuses, MCAS completion, and diploma distinctions.
* Collaborate with the School Counseling Administrative Assistant and the Director of School Counseling to finalize honor distinctions.
* Generate senior data for diploma ordering, graduation programs, and post-graduation reporting.
* Coordinate the destruction of records per the state record retention schedule.
* Other duties as assigned by the Director of School Counseling or WMHS Principal
Evaluation:
* Performance will be evaluated annually by the Director of School Counseling and WMHS Principal in accordance with district policies and procedures.
Other Duties:
* Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
At the Woburn Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, Woburn Public Schools continues to be an Equal Opportunity Employer and a district member of Mass Partnership for Diversity in Education
$32k-38k yearly est. 4d ago
Bilingual Spanish speaking Care Coordinator
Advocates 4.4
Patient care coordinator job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative carecoordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The CareCoordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 55d ago
Scheduling Specialist
Radiology Partners 4.3
Patient care coordinator job in Chelmsford, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a Temporary/PRN position working a varied shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$27k-31k yearly est. 3d ago
Patient Care Coordinator
Highbar Physical Therapy
Patient care coordinator job in Braintree Town, MA
Job Description
We're Hiring
- Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a PatientCareCoordinator!
The PatientCareCoordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
Greets and directs patients, vendors and visitors of the clinic.
Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
Assists therapists with faxing patient information to medical offices as requested.
Maintains a general understanding of insurances, including how to read benefit eligibility.
Explains benefit details to patients including authorization requirements, copays, and deductibles.
Initiates appropriate collection activity in accordance with company policies and procedures.
Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today!
More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$18 hourly 30d ago
Hiring Coordinator for Home Care Office
Guardian Angel Senior Services 3.7
Patient care coordinator job in Plymouth, MA
Excellent Opportunity to join a fast paced and growing family owned home care agency!
Guardian Angel Senior Services is a family owned home care company that has been serving the residents of MA and NH for 21 years. Our mission is to to provide home care service with love; to enhance the quality of your living through our attentive yet subtle style of care; to maintain your dignity and your independence while serving your needs with honor and integrity.
We are looking for a Hiring Coordinator to join our team in our Plymouth location to help us hire compassionate caregivers!
Schedule: M-F 8:30am-5pm
Employment Type: Full Time, Exempt
The primary function of the Hiring Coordinator is to create and manage employment ads, screen & interview candidates, complete background checks and orient new staff. Applicants should be high energy with a desire to succeed and contribute to the growth of the company.
Responsibilities include, but are not limited to:
*Reach weekly hiring goals
*Applicant Outreach
* Ad management and sourcing through other mediums such as job fairs
*Interviewing and orienting
*Onboarding including Data Entry of newly hired caregivers
*Communicate effectively with the Scheduling team to determine needs and priorities
What we offer:
employee discount program
401(k) with employer match
accrued sick time and PTO
bonus programs
health insurance
opportunities for growth!!
APPLY TODAY TO LEARN MORE!
Candidates for this position should be tech savvy with social media, employment sites, outgoing, personable and possess good verbal and written communication skills. Previous recruitment experience preferred or related work history. Home Care background is a plus. Compensation is $22-$25/hourly with 40 hours Monday-Friday.
*** Position requires heavy phone and computer follow up and use***
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
$22-25 hourly Auto-Apply 60d+ ago
Home Care Scheduling Coordinator- Marlborough
Guardian Angel Senior Services 3.7
Patient care coordinator job in Marlborough, MA
The Guardian Angel Senior Services is looking for the Scheduling coordinator to support our In-home caregivers & company needs. This job provides the needed support to manage clerical duties & projects associated with the position. Also, it includes tasks to grow & manage accounts through excellent customer services & attention to details. Previous caregiving experience is preferred!
Submit your resume now for consideration or give our office a call at ************
Responsibilities
1. Schedule caregivers with clients and communicate changes and updates to all necessary parties.
2. Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
3. Enter new Clients in Generations as needed.
4. Provide assistance to team members as needed and respond urgently to last minute call outs.
5. Coordinate communication with caregivers among team members.
6. Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules.
7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
8. Act as liaison between clients, direct care workers and management.
9. Manage and grow assigned Client Accounts and participate in Quality Improvement.
10. Work with management to ensure compliance with all company policies and procedures.
11. Problem solving and direct escalated issues to management
12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
13. Maintain and update employee attendance records as needed.
14. Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager.
15. Participate in On-call rotation.
16. Cover shifts with clients when needed.
17. Double check schedule accuracy for payroll and billing by deadlines.
18. Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
How much does a patient care coordinator earn in Quincy, MA?
The average patient care coordinator in Quincy, MA earns between $13,000 and $71,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Quincy, MA
$31,000
What are the biggest employers of Patient Care Coordinators in Quincy, MA?
The biggest employers of Patient Care Coordinators in Quincy, MA are: