Patient care coordinator jobs in Southington, CT

The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations. Additional qualifications include: Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment. Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team. Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods. Familiarity with medical terminology is beneficial, though not strictly required. Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees. Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality. Submission requirements: At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment. Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills. An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field. Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.

Medical Office Receptionist - Temp to Hire Hours: Monday - Friday, 7:30 AM - 4:30 PM Ultimate Staffing Services is seeking an experienced and professional Medical Office Receptionist to support a busy medical office across three locations: Hartford, Enfield, and Bloomfield. This is a temporary to hire position. What's in it for you? Competitive pay - up to $20/hr Weekly pay via direct deposit Access to affordable medical benefits Free onsite parking Consistent Monday - Friday schedule (7:30 AM - 4:30 PM) Opportunity to work with a well-established organization Responsibilities: Greet and check-in/out patients at the front desk Answer inbound telephone calls and route appropriately Maintain accurate records while ensuring patient confidentiality Provide exceptional customer service to patients and visitors Perform general administrative and office tasks as assigned Qualifications: Prior experience working in a medical office or healthcare setting Strong communication and interpersonal skills Ability to prioritize, multitask, and remain organized in a fast-paced environment Reliable transportation and flexibility to commute to all three locations Proficient with basic office systems and able to learn new software quickly To apply, please submit your application to the job posting. If you have questions prior to applying, feel free to email . All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Shift: 40 HOURS, Day Shift The Patient Access Representative is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics. This position reports to the Patient Access Services Supervisor and operates within established organizational and departmental policies and procedures. Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent required One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patient access services experience preferred. Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred Previous cashiering experience preferred Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred Demonstrated interpersonal, oral and written communication skills required Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form. Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly. Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service. Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up-to-date throughout each day. Track cancellations and no-shows. Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly. Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines. Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments. Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his/her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data. Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others. Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary. Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary. Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports. Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information. Distribute federal and state-mandated information to patients. Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome. Notify insurance carriers of admissions, observations, or other patient visits as required. Receive payments from patients or their representative. Assist patients with short form Free Care applications. Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping. Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs. Maintain census statistics and index of assigned and vacant beds. Requisition office supplies and forms when necessary. When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention. Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function. Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards. Meet annual competency and retraining requirements. Attend meetings as required. Perform other functions/duties as requested. Remote Type Onsite Work Location 8 Atwood Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations · Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff · Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly · Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. · Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. · Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. Annual bonus eligible based on agency performance Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.

We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services. Duties and responsibilities Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care. Primary responsibilities include but are not limited to: Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts Use technological platforms to link patients with needs to community resources Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care) Conduct home visits as needed Identify barriers to care impacting patients' abilities to adhere to treatments. Assist patients with insurance enrollment, or other patient assistance programs Work collaboratively with clinical teams to meet the needs of complex, high-cost patients Attend relevant trainings as required and assigned. Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians. Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation. Qualifications Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required. Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred. The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable. Direct Reports None About Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Care Coordinator II to join our Intensive Care Coordination (ICC) program, supporting youth with serious emotional and behavioral health needs and their families. What We Offer * Comprehensive benefits including health, dental, vision, and retirement match * Generous paid time off and holidays * Career growth with one in three positions filled internally through promotions * Extensive training in Wraparound care, crisis planning, and youth behavioral health * A collaborative and mission-driven environment * Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers What You'll Do As a Care Coordinator II, you'll use your clinical expertise to conduct assessments, facilitate care planning, and guide a multidisciplinary team in providing intensive supports to youth and families. You'll play a central role in helping families access services, build stability, and achieve their goals. * Conduct initial and updated assessments, including CANS, CRAFFT, diagnostic assessments, and Serious Emotional Disturbance (SED) determinations * Convene and facilitate Care Planning Team (CPT) meetings to develop and update Individualized Care Plans (ICPs) * Work directly with youth and families to identify strengths, needs, and strategies for meeting their goals * Ensure Risk Management/Safety Plans are completed, reviewed, and updated as needed * Collaborate with state agencies, schools, primary care, and community providers * Coordinate services and ensure access to medically necessary supports * Prepare youth and families for transitions when goals are met and progress is sustained * Monitor caseload expectations, documentation, and service delivery to program standards Who You Are * Master's degree in a Human Services-related field required (license-eligible) * CANS-MA certification required (or ability to obtain upon hire) * At least 3 years of experience providing behavioral health services to children, adolescents, and families * Knowledge of Serious Emotional Disturbance (SED) and child/adolescent treatment techniques * Strong facilitation, crisis planning, and collaboration skills * Experience with Wraparound programs or home-based services preferred * Familiarity with child-serving systems and community resources * Comfortable with documentation systems, word processing, and email * Valid Massachusetts driver's license and reliable transportation required We Hire for Purpose! Since 1938, BHN has been dedicated to delivering high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we extend to the individuals and families we serve. How to Apply If you're ready to bring your clinical expertise to a role where you can make a meaningful difference for youth and families, we'd love to hear from you! Click "Apply for Job" below or visit **************** to apply today.

Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT. Responsibilities Provide outstanding customer service to every patient Coordinate patient visits to ensure proper progress of treatment plans Educate our patients on treatment plans, practice policies, financial responsibility, etc. Schedule the treatment plan of the physicians with the patient Track referrals and treatment plans with patient Assist patients to set goals and identify the problem(s) when patients are not meeting their goals Assist patients with completion of paperwork when necessary Respond to patient inquires in a compassionate and timely manner Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate) Ensure the compliance of treatment plans created by the physicians Responsible for maintaining confidentiality of personal information (HIPAA compliant) Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting Provide advocacy, information, and referral services to patients Act as a back-up to other team members as needed Work closely with the doctor to ensure patient care Other duties as assigned Knowledge and Experience 1+ years of relevant medical experience, preferred Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred Knowledge of EMR system(s) Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Relaying a sense of compassion to our patients Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A strong sense of urgency and focus in accomplishing tasks Schedule: Monday-Friday, 8:00am-4:30pm Pay: $21-$25 per hour

About MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the GRIT Program The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability. Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community. ______________________________________________________________________________________________ Position Summary The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans. Pay Rate: $21 an hour Open Shift: Monday through Friday 8am-4pm (40h) Key Responsibilities Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up. Develop and maintain connections with community resources and behavioral health services available through clients' health insurance. Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge. Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team. Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services. Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards. Engage with clients regularly to assess ongoing needs and update care plans as appropriate. Maintain communication with external providers to ensure coordinated and continuous care. Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery. Provide crisis support and assist in developing crisis prevention and response plans as needed. Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive. Maintain professional boundaries while fostering trust and engagement with clients. Ensure all services provided align with regulatory requirements, agency values, and program goals Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours. High School Diploma or equivalent (GED) required. Bachelor's Degree in a related field preferred. Prior experience in Human Services required. Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21 an hour

Job DescriptionSalary: Position: Full-Time Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care. What Were Looking For We are seeking a candidate who is: Friendly, patient-centered, and professional A strong communicator with a positive attitude Reliable, organized, and able to multitask Comfortable in a fast-paced office environment Willing to learn and grow with supportive training Experience in a dental or medical front desk is preferred but not required Responsibilities Greet patients courteously and maintain a welcoming environment Manage check-in and check-out procedures Schedule and confirm appointments Answer phone calls and respond to patient inquiries Verify insurance benefits and enter patient information Assist with treatment plan coordination Support the team to ensure smooth daily operations Why Join Meriden Family Dental? Sign-on bonus based on experience Supportive, high-performing team culture Modern, organized, and well-managed office Opportunities for learning and advancement Stable full-time position with consistent hours A positive environment where your work makes a real impact To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************. Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Extended Care Coordinator (Part-Time Weekends) Canaan, CT The Extended Care Coordinator helps create a welcoming, supportive, and structured community environment for clients participating in Mountainside's Extended Care program. This program offers ongoing recovery support in a safe, engaging living setting, designed to foster personal growth, accountability, and long-term success. The Coordinator ensures that every client's experience meets or exceeds expectations, providing the highest level of care and service throughout their stay. Schedule: Saturday and Sunday: 8:00 am - 4:30 pm Your Role: * Comply with all federal, state and accreditation regulatory requirements. * Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for "Best in Class" service. * Prepare to welcome new admissions by ensuring that all welcome materials are in place and blocked room and bed are clean and orderly according to established standards. * Complete admissions process, including greeting new clients and their families and completion of all necessary forms. * Orientate new clients to facility, programs and services * Coordinate transportation for outside appointments, pickups and drop offs for new admissions, current clients and discharging clients as assigned. Provide transportation as needed * Assist with administration and processing of UTOX testing samples * Assist with morning wake-up and evening bed check of clients as necessary * Perform routine inspections of client rooms, reporting any infractions of ECare resident guidelines. * Assist with store run purchases on behalf of clients providing transportation to stores on designated nights. * Facilitate inspection, ordering and pick up of prescriptions for clients. * Provide assistance to other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process * Must drive safely and without incident * Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations. * Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation. * Perform errands such as delivering or picking up mail, packages, food, and cleaning supplies. * Provide passengers with assistance entering and exiting vehicles and help them with any luggage. * Performs quality assurance checks of extended care residence * Ensures house is properly stocked with supplies, linens, comforters etc. * Reports defects in the physical property, submits requests for maintenance and repairs Qualifications: * High School Diploma or Equivalent - Required * Valid Driver's License and Clean Driving Record - Required Compensation: The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: * Paid Sick Time * 401(k) with employer matching About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $17.00 - $22.00

Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.

Job Description Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care. Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time. Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm. WHO WE ARE The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships. Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable. Visit our website: ************************************** to learn more. WHO WE ARE LOOKING FOR · A friendly and professional individual with strong communication skills. · Reliable and committed team player who arrives on time and ready to work. · Time management skills to prioritize tasks and ability to multitask. · Someone who enjoys helping families and creating positive experiences. · Someone who thrives in a fast-paced work environment. · Someone with strong organizational skills and attention to detail. · Familiarity with office equipment and printers. · Proficient computer skills including use of Microsoft Office applications. · Experience in dental or medical administration is a plus (but not required). · Deliver exceptional customer service to help families feel valued, informed, and supported. · Collaborate with our team to develop and implement patient satisfaction initiatives. RESPONSIBILITIES · Welcome patients and families warmly upon arrival and ensure a positive first impression. · Check patients in and out, verify insurance, and maintain accurate demographic and billing information. · Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries. · Ensure accurate processing of charges, payments, and financial arrangements. · Communicate with clinical staff to maintain smooth patient flow and minimize wait times. · Maintain confidentiality and follow office policies while following HIPAA guidelines. · Assist parents with completing dental forms, consent documents, and electronic records. · Provide support to the administrative and clinical team as needed. · Comfort working with children and families from diverse backgrounds. We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun! The Smile Spot participates in E-Verify.

The Client Care Coordinator supports client engagement for women in recovery support programs and serves as a liaison between the agency and the Department of Mental Health and Addiction Services referral source ensuring accurate and timely communication. This position provides timely and accurate completion of all DMHAS correspondence, reporting and data entry as required by program. The Client Care Coordinator also assists clients in basic needs and case management needs. The Client Care coordinator identifies individuals in the community who would benefit from recovery support services and fosters strong connections throughout the community with emergency departments and psychiatric units to engage individuals in medical care and behavioral health care services. The goal is to connect individuals who are pregnant, thinking about becoming pregnant or 1-2 years post-partum with a substance use disorder to the recovery supports that will help them be successful and thrive. Hourly rate: $20 EDUCATION AND EXPERIENCE/QUALIFICATIONS High School diploma/GED and a minimum of two years of experience working with health care systems and/or the homeless population. Bachelor's degree and some experience preferred. Bi-lingual in Spanish is preferred. Must have a valid driver's license. Must have held driver's license for a minimum of one year. LOCATION New Britain, CT SCHEDULE Full time EMPLOYEE BENEFITS At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you: Nurture Your Health: Comprehensive medical and prescription insurance through Centivo Comprehensive dental and vision insurance through Cigna Access to wellness programs to support your physical and mental health Secure Your Future: Enjoy peace of mind with company-paid life and AD&D insurance 403(b) Plan, with contributions from the company Fuel Your Career Growth: Pursue your educational goals with our Education Reimbursement Program Access training and development opportunities Maintain Work-Life Harmony: Recharge with generous paid time off, including: 15 vacation days per year to explore and recharge 8 sick days per year for your well-being 2 personal days per year for your personal needs 2 floating holidays per year to celebrate what matters to you 9 paid company holidays to spend with loved ones Access free and confidential counseling through our Employee Assistance Program (EAP) ESSENTIAL DUTIES AND RESPONSIBILITIES Provides outreach to traditional and non-traditional settings in the cities and towns in central CT. Makes contact with individuals who meet criteria for the program to assist them in connecting to the recovery support program. Makes formal treatment referrals for and helps to engage adults in treatment services and recovery supports. Collaborates with other providers within the region and develops linkages with organizations that provide services to women and families Maintains records of program activities for reporting and tracking purposes. Attends program staff meetings and assigned community meetings. Provides timely and accurate reporting and ensures all written correspondence with DMHAS meet timeliness standards, contain accurate information and meet other contract requirements. Obtains and verifies releases to maintain timely communication with referral sources. Attends team meetings and participates in client centered, strengths-based presentations/discussions. Coordinates with supervisor in facilitating all state and funder requirements. Fosters positive, professional relationships with referral sources. Attends meetings with referral sources as requested. Coordinates with clinical/program staff, referral sources and clients to support enhanced engagement and retention of clients. Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

The Patient Access Specialist - Director is a mid-level role, within the Patient Access team, and is responsible for supporting our client's reimbursement needs to facilitate patient access to their technologies and procedures. This position will support a variety of key economic stakeholders including client company representatives and their customers including physicians, billing and coding personnel, hospitals, and ambulatory surgical centers. This position will be accountable to serve as an expert resource in patient access services including, benefits verification, prior authorization, pre-service appeals and post service claims appeals. Key Responsibilities: Participation on weekly program calls as needed. Train and mentor new patient access specialists. Audit a select number of cases per program as directed by the Director/Manager, Patient Access. Manage a case load for an assigned program. Data entry and review of new patient cases into system database. Serve as a primary point of contact for providers and patients seeking insurance coverage assistance. Communicate with physician's office and their staff regularly. Maintain accurate and up-to-date records within the salesforce platform to ensure accurate reporting to clients. Complete full patient access process as outlined by program SOP including but not limited to: Analyze and interpret patient clinical data, clinical notes and files to determine medical necessity criteria is met specific to each payer policy Review multiple insurance policies to define medical necessity criteria to support medical device/procedure(s) Conduct case-related research (e.g., payer coverage policies, self-funded plans, state and federal regulations). Benefits verification Prior Authoriation/ Pre- service review submissions, pre and post service appeal submissions Ensure all documents developed to support an appeal are accurate, consistent, up to date, and in compliance with applicable Standard Operating Procedures, guidelines, and regulations. Maintain strong professionalism, ethics, and compliance with all applicable laws and policies Ensure compliance with all regulatory and company policies. KPI's: Established based on the program complexity and align with program success: Once KPIs are established they are measured daily, weekly and monthly Qualifications: College degree preferred but will substitute for applicable work experience Minimum of 4-5 years experience in a healthcare setting, preferably in authorization or billing. In-depth knowledge of insurance processes, medical terminology, and healthcare regulations. Preferred experience with supporting mental health treatment programs, specifically those related to Major Depressive Disorder (MDD) Knowledge of Medicaid, Medicare, and commercial payer requirements, including prior authorization and appeals processes. Strong problem-solving skills. Ability to remain patient, empathetic, and composed throughout long, time-intensive interactions with individuals experiencing mental health challenges Strong analytical, and problem-solving skills. Excellent communication and interpersonal skills.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 330 Connecticut Ave Location: USA TJ Maxx Store 0295 Norwalk CTThis position has a starting pay range of $17.35 to $17.85 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.

our mission Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home! Basic Function To support caregiver and company needs. Process scheduling requests provide telephone support and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail. Responsibilities Schedule caregivers with clients and communicate changes and updates to all necessary parties. Collect and input pertinent client information in order to most efficiently match and deploy caregivers. Enter new Clients in Generations as needed. Provide assistance to team members as needed and respond urgently to last minute call outs. Coordinate communication with caregivers among team members. Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed Act as liaison between clients, direct care workers and management. Manage and grow assigned Client Accounts and participate in Quality Improvement. Work with management to ensure compliance with all company policies and procedures. Problem solving and direct escalated issues to management To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. Maintain and update employee attendance records as needed. Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager. Participate in On-call rotation. Cover shifts with clients when needed. Double check schedule accuracy for payroll and billing by deadlines. Perform other related duties as assigned. Job Requirements 1. Strong analytical, detail-orientation, organizational, and problem-solving skills 2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task. 3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice Skills Oral Communication Skills Written Communication Skills Technical Communication Customer Relations Customer Service Filing MS Office Organization Planning Professionalism Reading Skills Time Management Typing Skills Education/Training Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. Experience Prior home care experience required. Prior administrative experience preferred.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************