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Patient care coordinator jobs in Springfield, MA

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  • Plastic Surgery Practice Sales - Patient Care Coordinator

    Yellowtelescope

    Patient care coordinator job in Worcester, MA

    Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must. 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer. 3. Additional Responsibilities: Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required. Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ. Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader. Job Requirements: Bachelor's degree. 2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work. Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must. Outstanding verbal and written communication and presentation skills. Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better. Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly. Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must. Ability to excel individually as well as a productive member of a team. Compensation and Benefits: Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes. Paid time off Medical benefits per company policy 401k plan per company policy Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week Reasonable hours Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
    $20k-48k yearly est. 1d ago
  • Patient Access Representative

    Pacer Group 4.5company rating

    Patient care coordinator job in Pittsfield, MA

    Job Title:- Patient Access Representative Facility: Berkshire Health Systems- Urgent care Shift:- 8:00 AM - 8:30 PM, 12 hrs, 36 hrs Assignment Duration:13 weeks Pay: $27/hr on W2 Job requirements: Minimum 2 years current hospital/Urgent Care Access Coordinator experience ABILITY TO WORK INDEPENDENTLY/HIT THE GROUND RUNNING - REQUIRED High school diploma required REGISTRATION/INSURANCE EXPERIENCE REQUIRED Traveler candidate must have their own vehicle. This is a firm requirement.
    $27 hourly 16h ago
  • Medical Staff Coordinator

    Prokatchers LLC

    Patient care coordinator job in Great Barrington, MA

    Job Title : Medical Staff Coordinator Duration : 13 Weeks Education : Associate's degree in business or Executive Secretarial Program Shift Details : 8hr days 40-hour guarantee (8:00 AM - 4:30 PM) Job Description: Medical Staff Coordinator will coordinate and manage all medical staff organizational, administrative, credentialing and privileging functions 3 years minimum Staff Coordinator experience in a hospital setting required Must be able to shine in high pressure position encompassing office management skills in a hospital office setting
    $51k-79k yearly est. 16h ago
  • RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay

    GoTu

    Patient care coordinator job in Hartford, CT

    Pay Range: $53.00 - $62.00/hour Start working on your terms as a registered dental hygienist. GoTu allows hygienists to work when they want, where they want, and for how much they want. Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, or expand your skill set, GoTu is the platform for you. Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists. WHY CHOOSE GOTU? Malpractice & OAI/workers compensation insurance for all temporary placement shifts Full control over when and where you work and how much you are paid for your services No monthly or annual minimum work requirements provides ultimate working flexibility to build your dream schedule Guaranteed pay - if an office cancels within a certain period, you may still get paid at least 25% of the daily pay Counter offer any available shift for more money or hours that work for you DENTAL HYGIENIST JOB RESPONSIBILITIES Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act. Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients. Provides information to patients and employees by answering questions and requests. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visits by evaluating patients' oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity-preventing agents. All users must be legally authorized to work in the United States. DENTAL HYGIENIST JOB REQUIREMENTS Active dental hygiene license in CT. Knowledge of dental procedures and terminology Understanding of HIPAA regulations and ability to maintain patient confidentiality Excellent communication skills to educate patients on oral health care practice
    $53-62 hourly 4d ago
  • Medical Staff Coordinator

    NLB Services 4.3company rating

    Patient care coordinator job in Sheffield, MA

    The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations. Additional qualifications include: Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment. Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team. Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods. Familiarity with medical terminology is beneficial, though not strictly required. Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees. Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality. Submission requirements: At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment. Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills. An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field. Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
    $51k-76k yearly est. 16h ago
  • Medical Receptionist

    Ultimate Staffing 3.6company rating

    Patient care coordinator job in Windsor, CT

    Ultimate Staffing is actively seeking a dedicated Medical Receptionist to join a reputable healthcare facility in Bloomfield, Connecticut. This is an exciting opportunity for an individual who thrives in a fast-paced medical environment and enjoys providing exceptional service to patients. Contact Ultimate Staffing Hartford at 860.524.5573 or email Responsibilities: Greeting patients and visitors with a warm and welcoming demeanor. Answering and directing phone calls efficiently and professionally. Scheduling patient appointments and managing the appointment calendar. Verifying patient information and ensuring all records are accurately maintained. Handling patient inquiries and providing information on services offered. Coordinating with medical staff to ensure seamless patient care. Maintaining a clean and organized reception area. Requirements: Previous experience as a medical receptionist or in a similar role is preferred. Strong communication and interpersonal skills. Proficiency in using medical office software and equipment. Ability to multitask and manage time effectively. Excellent organizational skills and attention to detail. Empathetic and patient-focused approach. Work Hours: Monday - Friday, First Shift Additional Details: This role is ideal for someone who is organized, personable, and eager to contribute to a team dedicated to patient care. If you are interested in this position, please apply directly to this job posting for consideration. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $30k-35k yearly est. 4d ago
  • Care Coordinator

    Western Ma 3.4company rating

    Patient care coordinator job in Springfield, MA

    About MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the GRIT Program The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability. Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community. ______________________________________________________________________________________________ Position Summary The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans. Pay Rate: $21 an hour Open Shift: Monday through Friday 8am-4pm (40h) Key Responsibilities Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up. Develop and maintain connections with community resources and behavioral health services available through clients' health insurance. Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge. Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team. Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services. Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards. Engage with clients regularly to assess ongoing needs and update care plans as appropriate. Maintain communication with external providers to ensure coordinated and continuous care. Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery. Provide crisis support and assist in developing crisis prevention and response plans as needed. Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive. Maintain professional boundaries while fostering trust and engagement with clients. Ensure all services provided align with regulatory requirements, agency values, and program goals Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours. High School Diploma or equivalent (GED) required. Bachelor's Degree in a related field preferred. Prior experience in Human Services required. Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21 an hour
    $21 hourly Auto-Apply 6d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Patient care coordinator job in Bristol, CT

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon 9-5, Tue-Thur 8-5, Fri 8-1 Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $23-26/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $23-26 hourly Auto-Apply 3d ago
  • Home Care Scheduling Coordinator

    Guardian Angel Senior Services 3.7company rating

    Patient care coordinator job in Springfield, MA

    Job Description our mission Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home! Basic Function To support caregiver and company needs. Process scheduling requests provide telephone support and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail. Responsibilities Schedule caregivers with clients and communicate changes and updates to all necessary parties. Collect and input pertinent client information in order to most efficiently match and deploy caregivers. Enter new Clients in Generations as needed. Provide assistance to team members as needed and respond urgently to last minute call outs. Coordinate communication with caregivers among team members. Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed Act as liaison between clients, direct care workers and management. Manage and grow assigned Client Accounts and participate in Quality Improvement. Work with management to ensure compliance with all company policies and procedures. Problem solving and direct escalated issues to management To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. Maintain and update employee attendance records as needed. Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager. Participate in On-call rotation. Cover shifts with clients when needed. Double check schedule accuracy for payroll and billing by deadlines. Perform other related duties as assigned. Job Requirements 1. Strong analytical, detail-orientation, organizational, and problem-solving skills 2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task. 3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice Skills Oral Communication Skills Written Communication Skills Technical Communication Customer Relations Customer Service Filing MS Office Organization Planning Professionalism Reading Skills Time Management Typing Skills Education/Training Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. Experience Prior home care experience required. Prior administrative experience preferred. Powered by JazzHR kxp JXIUU4O
    $34k-45k yearly est. 2d ago
  • Patient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department

    Day Kimball Hospital 4.2company rating

    Patient care coordinator job in Putnam, CT

    Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program * Shift Differential * Pay for Performance * Patient Care Coordinator Summary: As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for… In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary. Patient Care Coordinator Job Responsibilities: * Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator * Performs as a Patient Service Representative (PSR) as needed * Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS * Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services * Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP) * Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings. * Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS * Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS Patient Care Coordinator Education and Experience Requirements: Education: * Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred. * Medical terminology/keyboarding skills preferred. Experience: * 2+ years clinical experience in Healthcare or comparable equivalent required. * Experience in clerical or receptionist position preferred. Patient Care Coordinator Knowledge, Skills, and Abilities: * Meets the physical demands of the position. * Demonstrates ability to cope with and function under stress. * Meets skill certification requirements for designated units. Why Choose Day Kimball Health? The Care You Need. Close to Home. For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment. Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
    $27k-52k yearly est. 2d ago
  • Patient Care Coordinator

    Bedi Dental Group

    Patient care coordinator job in Worcester, MA

    The Bedi Dental Group difference Bedi Dental does dental differently for patients and clinicians alike, and we want our patient coordinators to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient. The Patient Care Coordinator Role We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. Be the first and last impression for all patients. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is approachable and hard working. Skills Oversight of daily operations including scheduling, billing, and project management Ensures schedule is booked and confirmed according to office protocol Coordinating and overseeing marketing and referral effort Manage accounts receivables to include patient and insurance Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice Helping with patient and team issues and concerns Achieve financial performance and revenue growth goals while supporting our culture and mission Provide direct individual and team leadership to achieve success Train, coach, and mentor team members to optimal patient service levels On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs The Patient Care Coordinator we are looking for: Demonstrates strong patient care and communication skills Is excited about collaborating with a dental team Is adaptable to new ways of working in a dental office Eaglesoft and/or Dentrix knowledge is a plus! Benefits for at Bedi: Generous compensation package Medical and vision benefits 401(k) benefit with a match Generous paid time off plus company holidays
    $20k-48k yearly est. 60d+ ago
  • Per Diem Extended Care Coordinator

    Mountainside Treatment Center

    Patient care coordinator job in Canaan, CT

    Job DescriptionDescription:Extended Care Coordinator (Per Diem) Canaan, CT Are you passionate about making a difference in the lives of others? Join our team to provide essential guidance and support to clients in Extended Care. You will help clients reintegrate into their daily lives by offering therapeutic follow-up, mentorship, and ensuring a high standard of service. Schedule: Per Diem Your Role: Comply with all federal, state and accreditation regulatory requirements. Take direction from designated Managers and to communicate in an effective and timely manner to same Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for “Best in Class” service. Prepare to welcome new admissions by ensuring that all welcome materials are in place and blocked room and bed are clean and orderly according to established standards. Complete admissions process, including greeting new clients and their families and completion of all necessary forms. Orientate new clients to facility, programs and services Coordinate transportation for outside appointments, pickups and drop offs for new admissions, current clients and discharging clients as assigned. Provide transportation as needed Assist with the administration and processing of UTOX testing samples Assist with morning wake-up and evening bed check of clients as necessary Perform routine inspections of client rooms, reporting any infractions of ECare resident guidelines. Assist with store run purchases on behalf of clients providing transportation to stores on designated nights. Facilitate inspection, ordering and pick up of prescriptions for clients. Provide assistance to other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process Must drive safely and without incident Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations. Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation. Perform errands such as delivering or picking up mail, packages, food, and cleaning supplies. Provide passengers with assistance entering and exiting vehicles and help them with any luggage. Performs safety checks of house and perimeter throughout the night Performs quality assurance checks of extended care residence Ensures house is properly stocked with supplies, linens, comforters etc. Reports defects in the physical property, submits requests for maintenance and repairs Qualifications: High School Diploma or Equivalent - Required Valid Driver's License and Clean Driving Record - Required Compensation: The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: Paid sick time 401(k) with employer matching Free meals while working on the Canaan campus About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Requirements:
    $17-22 hourly 16d ago
  • Patient Care Coordinator

    Refocus Eye Health

    Patient care coordinator job in Waterbury, CT

    Job DescriptionDescription: Up to 40 Hour Per Week. Start at $18.00 an hour and increased to $19.00 after 90 days Join Our Dynamic Call Center Team as a Patient Care Coordinator! Our growing Ophthalmology practice is seeking an upbeat and ambitious Patient Care Coordinator to join our busy call center. You will be the first point of contact for our patients, ensuring a seamless and positive experience from the initial phone call to appointment scheduling and beyond. Your Impact: Be the Voice of Our Practice: Answer all incoming calls with a warm and professional demeanor, providing outstanding customer service. Masterful Appointment Management: Efficiently schedule, reschedule, and cancel appointments, ensuring accurate and timely service. Patient Advocate & Problem Solver: Address patient inquiries, verify insurance eligibility, and manage referrals with precision and care. Organization & Accuracy: Maintain patient files, ensure accurate data entry, and keep our systems up-to-date. Proactive Patient Communication: Call patients to remind them of upcoming appointments and ensure they have all the necessary information. Team Collaboration: Maintain positive relationships with physicians, office, and clinical staff. What You'll Bring/Requirements: A customer-first attitude and a passion for patient satisfaction. Ability to handle a high volume of calls with efficiency and grace. Excellent communication and interpersonal skills. Proficiency in Microsoft Word, Excel, and Outlook. Ability to navigate multiple computer systems simultaneously. Ability to thrive in a fast paced environment. High School Diploma or equivalent. Bonus Points: Experience with EHR and practice management systems. Experience with complex multi-phone software. Spanish speaking skills. 1 year of call center experience. Details: Hours: Monday-Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM. Pay: $18/hour. We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate. Refocus is an equal opportunity employer and we value diversity. Requirements:
    $18 hourly 5d ago
  • Patient Care Coordinator - Meriden Family Dental

    Ct Dental Mgmt

    Patient care coordinator job in Meriden, CT

    Position: Full-Time • Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care. What We're Looking For We are seeking a candidate who is: Friendly, patient-centered, and professional A strong communicator with a positive attitude Reliable, organized, and able to multitask Comfortable in a fast-paced office environment Willing to learn and grow with supportive training Experience in a dental or medical front desk is preferred but not required Responsibilities Greet patients courteously and maintain a welcoming environment Manage check-in and check-out procedures Schedule and confirm appointments Answer phone calls and respond to patient inquiries Verify insurance benefits and enter patient information Assist with treatment plan coordination Support the team to ensure smooth daily operations Why Join Meriden Family Dental? Sign-on bonus based on experience Supportive, high-performing team culture Modern, organized, and well-managed office Opportunities for learning and advancement Stable full-time position with consistent hours A positive environment where your work makes a real impact To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************. Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $17k-40k yearly est. Easy Apply 26d ago
  • Patient Care Coordinator-Webster, NY

    Sonova

    Patient care coordinator job in Webster, MA

    Empire Hearing & Audiology, part of AudioNova 1760 Empire Blvd. Sunrise Plaza Webster, NY 14580 Current pay: $19.00 22.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $19 hourly 34d ago
  • Bilingual Spanish speaking Care Coordinator

    Advocates 4.4company rating

    Patient care coordinator job in Worcester, MA

    *Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $19.2-21.6 hourly Auto-Apply 8d ago
  • Patient Care Representative

    42 North Dental

    Patient care coordinator job in Meriden, CT

    This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • MassCare Care Coordinator

    Family Health Center of Worcester 3.8company rating

    Patient care coordinator job in Worcester, MA

    The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include: * Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes. * Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events. * Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments. * Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision. Educational Requirements: Bachelor's Degree is required. Experience Required: Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position. Professional Licensure/Special Skills and Certification Required: Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel. Interpersonal Relationships/Organizational Expectations: * Commitment to providing health care to families in a medically underserved community. * Willingness to be flexible in the development of new methods of health service delivery. * Ability to deal with sensitive information in a highly confidential manner. * Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies. * Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application. * Bilingual in English and another language appropriate to the health center's patient population required. * Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities. * Awareness of resources available within the health center to accommodate the needs of patients. * Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care. * Processes personal health information in accordance with FHCW HIPPA policies and procedures. Reports directly to RN Clinical Care Manager Monday- Friday; 8:30am -5:00pm
    $43k-55k yearly est. 7d ago
  • Patient Access Representative/FT 40 hours per week/Outpatient draw center

    Bristol Hospital Group 4.6company rating

    Patient care coordinator job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School Any Health CareDescription At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving services at Bristol Hospital. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information. Collects copay and deductible amounts at time of service. Verifies insurance and provider information. Assists medical and nursing staff in appropriate patient placement. This role may be required to rotate to other departments as needed by the business. SCHEDULE: Lab is open M - F 6:30 - 3:30 and Saturday 7 am - noon Essential job functions and responsibilities: Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system. Registers patients who present for hospital services and collect copay and deductible amounts. Obtains all necessary signatures at the time of registration or arrival. Courteously answers the telephone and answers all questions in a timely manner. Identifies and refers uninsured and under-insured patients to the Financial Counselor or similar appropriate representative as necessary. Maintains a positive working relationship with patients/families, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image. Performs miscellaneous job related duties as requested. Ability to work in a stressful environment and tactfully handle sensitive issues; ability to present a calm, professional manner and to manage a wide range of patient conditions; ability to multitask; ability to maintain a sense of order in a busy and noisy environment; ability to provide good internal and external customer relations. Qualifications Education / minimum requirements: High school graduate. Some knowledge of medical terminology, pre-admission, and insurance preferred. Requires good communication skills, both written and verbal. Understands the impact of patient registration on the financial revenue cycle. Requires knowledge of on-line computer systems and applications. State/Federal Mandated Licensure or Certification Requirements: None. Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Superior customer service, telephone and interpersonal skills. Working knowledge of medical terminology, as well as typing and data entry skills. PC literacy preferred. Physical Requirements: Occasional sitting with extended bending, reaching, stooping, and walking/standing. Prolonged eye and hand use while operating computers. Occasional lifting, up to and in excess of fifty pounds. Ability to occasionally operate wheelchair and stretcher with patients. Occasionally assist in lifting/moving patients on and off stretchers, chairs, etc. Occasionally may have to assist in discharge of patients. Cognitive Requirements: Excellent clerical skills, good written and oral communication skills, literate in English. Good organizational skills with the ability to follow written and verbal directions with multiple steps. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $32k-36k yearly est. 60d+ ago
  • Care Coordinator-Medical Home Program (MHP)

    United Community & Family Services 3.8company rating

    Patient care coordinator job in Norwich, CT

    UCFS is looking for candidates who are passionate about making a difference in the lives of others! We are currently seeking a full-time (40hr) Care Coordinator-Medical Home Program (MHP) who will be responsible for providing support services to individuals and families seeking assistance coordinating and accessing health care services, public insurance programs, community resources, and support services by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES Provide outreach and engagement to client upon referral to the program Perform client and family needs assessments and financial screenings Provide a broad range of supports such as care coordination, care plan development, assistance navigating insurance and health care systems and advocacy in insurance and education related issues Participate in case reviews and supervision Maintain familiarity with community resources and collaborate with other agencies such as DCF and other community based supports that are involved with the family Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to helping individuals, couples, and families, we encourage you to apply for this exciting opportunity. Requirements Associates Degree in Human Services, Social Work or similar field plus 1 - 3 years related social services experience, Bachelor's degree preferred Experience working with children and families preferred Ability to provide a strength based, client centered approach to the delivery of service UCFS offers a comprehensive benefits package including Flexible schedules Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable law.
    $47k-61k yearly est. 60d+ ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Springfield, MA?

The average patient care coordinator in Springfield, MA earns between $14,000 and $69,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Springfield, MA

$31,000

What are the biggest employers of Patient Care Coordinators in Springfield, MA?

The biggest employers of Patient Care Coordinators in Springfield, MA are:
  1. YWCA of Western MA
  2. Mental Health Association
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