Plastic Surgery Practice Sales - Patient Care Coordinator
Patient care coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Patient Services Representative
Patient care coordinator job in Wakefield-Peacedale, RI
Koch Eye Associates is proud to have served the residents of Rhode Island with field-leading eye care for almost 40 years. We began our practice in 1981 out of a small office in Warwick, and now we have eight locations spanning Warwick, Cranston, North Kingstown, Wakefield, and Woonsocket. Our dedicated team of ophthalmologists and optometrists is devoted to providing top-notch, stress-free care to our patients.
Description
The Lead Patient Service Representative is the point person for the Patient Service Representative Team. The team is tasked with coordinating communication, managing patient inquiries, and ensuring positive and efficient patient experience while adhering to patient confidentiality and privacy regulations.
Duties And Responsibilities
Patient registration, scheduling, data entry and processing.
Educates patients regarding benefits and collects patient payments, at point of service.
Complete and accurate management of patient data in practice management system.
Verify health insurances and obtain referrals.
Organize and maintain medical records.
Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc.
Must have a clear understanding of company policies including the company manual.
Requirements
Knowledge, Skills, and Abilities:
Exceptional Customer Experience - Understands and anticipates customer needs, takes action to meet customer's needs and strives to exceed their expectations.
Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor.
Drive for Results - Strives for improving the delivery of services with a commitment to continuous improvement.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Education
High School Diploma or equivalent preferred
Typical Physical Demands
Sitting, Standing, Bending, Reaching, Stooping, Walking and Lifting
Ability to see, hear, and speak with sufficient capability to perform assigned tasks
Driving independently to other facilities
Our Full-time Employment Package Offers
Medical, dental, and vision insurance begins first day of the month following date of hire
FSA and HSA
Paid long-term disability (LTD)
Paid LIFE and AD&D insurance
Paid Time Off (PTO) and holidays
401k Plan
Competitive salary
Career growth and leadership development
We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.
Patient Service Representative-Bilingual
Patient care coordinator job in Boston, MA
Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.
The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.
**Must be fluent in Mandarin OR Arabic
*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).
*Must be able to commute to Boston (parking is limited but very accessible via public transportation).
Key Responsibilities
Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.
Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed
Requirements
BA/BS Degree preferred
Bilingual/Fluent in Mandarin or Arabic
1-2 years of administrative or customer service experience ideal
Excellent verbal and written communication skills
Computer skills including the Microsoft Office Suite
Long-term interest in working in a healthcare setting
**Full Job Description will be shared prior to an interview with my client
**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered
Front Desk / Insurance Coordinator
Patient care coordinator job in Plymouth, MA
NOW HIRING: Front Desk / Insurance Coordinator
Plymouth Orthodontics Plymouth, MA
If youthrive in fast-paced environments,love people, and canjuggle tasks like a pro, keep reading.
Were ahigh-growth, modern orthodontic practiceobsessed withelite hospitality,streamlined systems, and delivering a5-star patient experienceevery single day.
And were looking for afront desk superstarwho can keep up.
Youre the type of person who:
Gets arush from a busy, fast-paced day
Knowsinsurance verificationlike its your second language
Lovestechnologyand picks up new systems FAST
Lives forhospitality warm, friendly, professional
Stayscalm under pressureeven when the phones light up
Wants togrow, not just work another job
Shows upearly, takesownership, and cares about thedetails
If thats you
You will THRIVE here.
Skills That Make You a Perfect Fit
Experience withinsurance verification+ understanding PPO dental plans
Comfortable with Cloud9,Slack,Google Workspace(Drive, Sheets, Calendar), and digital tools
Strongorganizational skills you follow up, follow through, and follow the system
Ability tomultitask like a boss
Positive energywith elite communication
Ahospitality mindset: warm greetings, kindness, professionalism
Loves being part of agrowing teamand contributing to the culture
Schedule
Monday Thursday
8:00 AM 5:30 PM
(Three-day weekends always.)
What Youll Do
Greet patientswith genuine warmth and enthusiasm
Answer phones+ schedule appointments with accuracy
Verify insurancequickly and confidently
Keeptreatment plansand patient data organized
NavigateCloud9like a champ
Help maintain aclean, efficient, professionalfront-desk flow
Support the teamwhen things get busy (which is often in the BEST way)
This isnt a slow office.
This is ahigh-energy, high-standard, high-growth orthodontic practice.
If that excites you, youre our person.
Compensation
Competitive pay- based on experience
We take care of our team because they take care of our patients
Why Join Us
Work with adoctor and leadership team who actually care
Growth-oriented practicewith opportunities to advance
Fun, supportive culture
Clear expectations +strong systems
Make areal impacton patients every single day
At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. Were a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door!
Medical Coordinator-- VARDC5697221
Patient care coordinator job in Boston, MA
The Medical Coordinator will support the Residency and Fellowship Program within the Pulmonary department. Responsibilities include coordinating schedules, organizing meetings and luncheons, assisting with onboarding of students and fellows, and managing communication through platforms such as Zoom, Microsoft Teams, MedHub, and Epic. The role requires strong organizational and administrative skills, the ability to manage department needs, and flexibility with scheduling for meetings. Candidates must have prior experience with Epic and onboarding processes
Skills:
Preferred candidates should have experience with:
Zoom meetings
MedHub
Microsoft Teams
Onboarding students and fellows
Epic experience is required.
Responsibilities include scheduling, coordination functions, and planning luncheons.
Senior Intensive Care Coordinator
Patient care coordinator job in Plymouth, MA
Job Details Plymouth - Plymouth, MA Master's Degree $29.00 - $32.50 HourlyDescription
Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish)
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated
Job Responsibilities & Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent.
Provide training, supervision, and support to the Intensive Care Coordinators
Carry a caseload and provide direct service to families as needed
Provide coverage to families when an assigned ICC is out or away.
Participate in System of Care committee
Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations
Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support.
Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; and ensure staff participation in training, evaluation, and quality management activities
Monitor services, authorizations, and ensure staff compliance with policy and program procedures.
Act as a covering supervisor for after-hours on-call staff support if needed
Participate in marketing and outreach to promote the program and network in the community
Update the online behavioral health provider capacity portal for ICC referrals.
Perform other duties as require
Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Required Education and Experience
The Senior Intensive Care Coordinator must be a master's-level, licensed or license-eligible clinician with at least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based or Wraparound models is preferred. Must have supervisory experience. Must have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities. At times, availability during evening/weekend hours is required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Benefits:
Benefit eligible at 20+ hours per week
Medical - Harvard Pilgrim/HealthPlans Inc.
Dental - Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement - Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts - save on medical expenses and dependent care!
401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
Patient Care Coordinator-Cornea
Patient care coordinator job in Weymouth Town, MA
Job Description
Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Cornea team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Cornea line of business.
Summary of Responsibilities:
The Patient Care Coordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change.
This position is full time, Monday through Friday, 8-4:30PM in our Weymouth office.
Patient/MD/OD Communication:
· Provides excellent customer service.
· Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner.
· Documentation of patient communication in medical record.
· Problem solving as patient concerns or issues arise.
· Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate.
· Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers.
· Enters orders into Epic.
Phones/Scheduling:
· Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing.
o Calls from the main OCB line and from specialty service line-specific direct lines.
o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.)
· Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor.
· Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor.
· Responsible for maintaining a high level of scheduling accuracy.
· Make outgoing rescheduling calls.
· Manage and work the waitlist regularly and as openings in the schedule arise.
· Work on the recall reports and follow up as needed.
· Document no show appointments and handle patient follow up.
· Scheduling of MRI, CT, labs, pathology.
General Practice Administrative tasks:
· Faxes- receive and handle incoming faxes.
· Pathology- follow up on and document pathology results after provider review.
· Import paperwork as needed for all tasks.
· Process incoming patient referrals.
· Handle mail as needed.
· RX refills and PAs for RX refills for the specialty.
· Performs related job duties as required.
Education and Experience:
· At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III.
· Bachelor's degree preferred.
· Experience using electronic medical records, specifically Epic preferred.
· Experience answering a high volume of patient calls.
· Strong verbal and written communication skills, as well as attention to detail.
· Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three.
· Advanced skill in multi-tasking and ability to prioritize functions based on business need.
· Ability to work with difficult people in challenging, sometimes stressful, situations.
Benefits Offered:
Health & Dental Insurance- starts1st Day of Employment
Paid time off and Paid Holidays
Health & Dependent Reimbursement Accounts
401(k) Plan with Company Contribution
Co. paid Life and LTD Insurance
Employee Discounts
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Care Coordinator
Patient care coordinator job in Framingham, MA
Gastro Health is seeking a Full-Time Care Coordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patient's medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Logging and tracking of results
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Obtain missing lab results, radiology, pathology as needed
Complete tasks from Electronic Medical Record
Reviews in-box tasks daily
Contact patients with test results
Reschedules appts as needed
Prepare daily billing forms and hospital billing and upload to RCM team
Other duties as assigned
Able to navigate a computer with ease.
Minimum Requirements
High school diploma or GED equivalent
Minimum 1yr experience in a medical practice or similar setting.
Bilingual in Spanish and/or Portuguese are a plus, but not required.
Experience with Epic is a plus, but not required.
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Patient Care Coordinator
Patient care coordinator job in Norton, MA
Currently seeking a qualified Medical Receptionist to provide administrative support in a fast paced Primary Care and Occupational Health medical practice. The Medical Receptionist assures that each patient will receive quality healthcare and be treated with dignity and compassion. The candidate must be a team player with a minimum of 1 years of experience in Primary Care medical practice setting, as this position will require the candidate to work independently in a fast paced environment. Candidate must also be able to work nights.
Responsibilities of the Medical Receptionist
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Other Requirements:
A passion to be a part of a growing healthcare organization;
Ability to prioritize and manage multiple priorities;
Ability to exercise good judgment and decision making;
Ability to work as a friendly and collaborative team member;
Strong attention to detail.
Required education:
High school or equivalent
Required experience:
Medical Receptionist: 1 year
Patient Care Coordinator
Patient care coordinator job in Braintree Town, MA
We're Hiring
- Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a Patient Care Coordinator!
The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
Greets and directs patients, vendors and visitors of the clinic.
Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
Assists therapists with faxing patient information to medical offices as requested.
Maintains a general understanding of insurances, including how to read benefit eligibility.
Explains benefit details to patients including authorization requirements, copays, and deductibles.
Initiates appropriate collection activity in accordance with company policies and procedures.
Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
We offer a comprehensive benefit's package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!
Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today!
More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
Auto-ApplyPatient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department
Patient care coordinator job in Putnam, CT
Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program
* Shift Differential
* Pay for Performance
*
Patient Care Coordinator Summary:
As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for…
In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary.
Patient Care Coordinator Job Responsibilities:
* Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator
* Performs as a Patient Service Representative (PSR) as needed
* Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS
* Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services
* Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP)
* Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings.
* Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS
* Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS
Patient Care Coordinator Education and Experience Requirements:
Education:
* Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred.
* Medical terminology/keyboarding skills preferred.
Experience:
* 2+ years clinical experience in Healthcare or comparable equivalent required.
* Experience in clerical or receptionist position preferred.
Patient Care Coordinator Knowledge, Skills, and Abilities:
* Meets the physical demands of the position.
* Demonstrates ability to cope with and function under stress.
* Meets skill certification requirements for designated units.
Why Choose Day Kimball Health? The Care You Need. Close to Home.
For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
Patient Care Coordinator I
Patient care coordinator job in Boston, MA
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description:
Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Auto-ApplyPoint of Care Coordinator - Massachusetts
Patient care coordinator job in Boston, MA
Looking for a job? I have a Point of Care Coordinator position available near Boston, Massachusetts!
Details - Full-time - Shift: 7:00am - 3:30pm (Monday - Friday) with a weekend/holiday rotation - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- ASCP certified (MT preferred)
- Prior lab experience and knowledge
Click apply or email your resume to leah@ka-recruiting.com!
REF#LM859
Patient Care Coordinator
Patient care coordinator job in Peabody, MA
Job Details Peabody - Peabody, MA Beverly - Beverly, MA Full Time High School $25.00 - $28.00 HourlyJoin Our Specialty Team Today!
Join Our Star Endodontic Team at North Shore Endodontics!
North Shore Endodontics
is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator for our Peabody location to join our front desk staff. (This position will also help out at our Beverly location once a week.) If you have a passion for patient care and the dental field, we want to hear from you!
Highlights of Patient Care Coordinator Responsibilities:
Greet and welcome patients in a friendly and professional manner
Schedule and manage patient appointments
Handle patient inquiries regarding services, insurance, and billing
Verify and process patients' dental insurance
Review treatment plans, insurance, and out-of-pocket costs with patients
Collect patients' co-insurance at time of service and after service when necessary
Enter patient information accurately into practice management software
Coordinate appointments and dental record transfers with referring practices
Maintain a clean and organized reception and waiting area
Collaborate with clinical staff and doctors to ensure seamless patient care
**This is a full-time dental assistant position with a schedule of: Mon-Fri 7am to 5pm.
This position will work at our Beverly location once a week as well.
What We Offer:
Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
Potential for monthly performance bonuses!
Opportunities for professional development and advancement
A supportive and collaborative work environment
Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!
Additional benefits:
Dental & Vision Insurance
Disability insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Employee Discount Program
Patient Care Coordinator Qualifications:
Dental Patient Care Coordinator / Medical front desk or administrative experience is
preferred, but not required.
Proficiency with dental software
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA)
High school diploma or equivalent
Reliability and punctuality
Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#INDFM
Patient Care Coordinator
Patient care coordinator job in Worcester, MA
The Bedi Dental Group difference
Bedi Dental does dental differently for patients and clinicians alike, and we want our patient coordinators to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient.
The Patient Care Coordinator Role
We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. Be the first and last impression for all patients. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is approachable and hard working.
Skills
Oversight of daily operations including scheduling, billing, and project management
Ensures schedule is booked and confirmed according to office protocol
Coordinating and overseeing marketing and referral effort
Manage accounts receivables to include patient and insurance
Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice
Helping with patient and team issues and concerns
Achieve financial performance and revenue growth goals while supporting our culture and mission
Provide direct individual and team leadership to achieve success
Train, coach, and mentor team members to optimal patient service levels
On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs
The Patient Care Coordinator we are looking for:
Demonstrates strong patient care and communication skills
Is excited about collaborating with a dental team
Is adaptable to new ways of working in a dental office
Eaglesoft and/or Dentrix knowledge is a plus!
Benefits for at Bedi:
Generous compensation package
Medical and vision benefits
401(k) benefit with a match
Generous paid time off plus company holidays
Care Coordinator
Patient care coordinator job in Randolph, MA
Starting rate $19.23- $21.63
The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.
Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities
Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning.
Offer focused, short-term services to help members achieve their goals within 3-6 months.
Meet individuals receiving support in community-based settings.
Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.
Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.
Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan.
Participate in integrated team meetings to ensure effective communication among team involved in individual's care.
Follow the individual across the continuum of care for the purposes of care coordination.
Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services.
Identify community resources and develop natural supports.
Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.
Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.
Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards.
Complete all required documentation in a timely manner.
Qualifications
BSW degree or BA in related field from an accredited college/university.
Two years of experience working within an outpatient, crisis, and medical settings.
Ability to use an Electronic Health Record to document medically necessary clinical services.
Must be able to perform each essential duty satisfactorily.
Ability to communicate effectively verbally and in writing.
Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Commitment to Advocates' values and mission.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplyPatient Care Coordinator-Webster, NY
Patient care coordinator job in Webster, MA
Empire Hearing & Audiology, part of AudioNova 1760 Empire Blvd. Sunrise Plaza Webster, NY 14580 Current pay: $19.00 22.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Clinical Scheduling Specialist - Lymphoma
Patient care coordinator job in Boston, MA
This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients
+ Obtains detailed clinical information by telephone or electronically.
+ May provide basic information regarding the need for insurance referral(s).
+ Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority.
+ Performs independent patient and outside provider call triaging
+ Serves as a liaison between patient/family/provider.
+ Resolves issues directly or ensures appropriate management of call by others.
+ Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
+ May be required to perform other duties as required by the clinical practice support team.
+ May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc.
+ Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
+ Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed.
+ Prepares open and close provider schedules and handles daily schedule changes.
+ Performs past-pending reconciliations.
+ Enters data into patient care related databases.
+ A Bachelor's Degree in health administration or related field is strongly preferred.
+ A minimum of one year of related health care and/or customer service experience preferred.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Ability to function as an integral member of a team
+ Excellent communication, organizational, time management, and customer service skills
+ Strong attention to detail
+ Ability to multi-task and problem solve on the spot
+ Excellent phone etiquette
+ Demonstrated ability to carry out complex scheduling as required
+ Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed
+ PC proficiency
+ Ability to work productively in a remote environment
+ Knowledge of medical terminology preferred
**Pay Transparency Statement**
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$21.88/hr - $26.15/hr
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEOC Poster**
Home Care Scheduling Coordinator - Cambridge
Patient care coordinator job in Cambridge, MA
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
Auto-ApplyMedical Receptionist-- VARDC5695539
Patient care coordinator job in Wellesley, MA
Job Details:
Medical Receptionist
Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week
Job Type: Contract
We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience.
Key Responsibilities
Greet and check in patients in a courteous and professional manner.
Answer incoming phone calls and assist with inquiries.
Schedule and confirm patient appointments.
Maintain accurate and timely documentation in EPIC.
Provide exceptional customer service to patients, visitors, and staff.
Support front desk administrative tasks as needed.
Required Qualifications
Must live within 30 minutes of Wellesley, MA.
EPIC experience required.
Previous front desk or receptionist experience required.
Experience answering phones and scheduling appointments.
Strong customer service and communication skills.
Preferred Qualifications (if any)
Prior healthcare experience preferred.