Patient care coordinator jobs in Topeka, KS - 36 jobs
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Patient Care Coordinator
Patient Access Representative
Scheduling Coordinator
Patient Service Representative
Patient Coordinator
Medication Coordinator
Front Desk Coordinator
Medical Office Administrator
Patient Services Representatitve
Gracemed Health Clinic 3.8
Patient care coordinator job in Topeka, KS
Job Title: Patient Services Representative Classification: Non-Exempt, Full-time Reporting Relationship: Clinic/Medical Manager/Dental Clinic Manager Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. Professionally greets and directs patients through scheduling follow-up appointments, and updating pertinent information in EClinical Works (ECW) database.
Duties & Responsibilities:
* Greets and check in patients arriving for an appointment, helps patients feel welcome.
* Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit.
* Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed.
* Assist with next day appointment reminders when needed. Ensures action is noted in ECW.
* Prepares paperwork for patients to complete in advance of appointment.
* Documents patient cancellations and failure to show for appointment per protocol.
* Receives deliveries, and distributes them to appropriate personnel.
* Maintains cleanliness and orderliness of reception work area and the waiting area.
* Maintains patient confidentiality at all times.
Qualifications:
Education/Certifications/Licenses/Registrations
* High school diploma or equivalent.
* Bilingual Spanish preferred.
Experience
* Previous customer service experience.
* Previous medical/dental receptionist experience or background in general office work preferred.
* Additional training and/or experience in office procedures and medical/dental terminology preferred.
Technical Skills
* Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
* Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
* Demonstrated ability to identify and solve problems.
* Able to provide innovative input into the development of the office environments and its processes.
* Able to learn new concepts and procedures quickly.
* Excellent organization skills and commitment to accuracy
Behavioral
* Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
* Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
* Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations
* Able to communicate well with people both in personal contacts and on the telephone.
Work Schedule:
Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary.
Working Conditions:
Medical/dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
This has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).
Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.
ACKNOWLEDGEMENT
I acknowledge that I have received and read the GraceMed Health Clinic, Inc. that I fully understand its provisions. I also understand that the policies and requirements contained in this are subject to change at the discretion of administration, and that this job description is not intended to be, nor deemed to constitute, an employment contract or a promise of continued employment.
$30k-36k yearly est. 6d ago
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Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Olathe, KS
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$47k-59k yearly est. 23h ago
Kinship Care Coordinator
KVC Health Systems 3.7
Patient care coordinator job in Olathe, KS
Job Description
Join our team as a Kinship CareCoordinator!
KVC Kansas | Full-Time | Olathe, Kansas
The Kinship CareCoordinator is responsible for completing home studies on relatives that have been identified as a placement option for youth in foster care. They assess the caregiver's ability to provide for the youth's physical, mental, educational and social needs as well as visit the relative placement monthly to provide ongoing support.
Hybrid work schedule: varies based on in person workload. Rotating on call schedule.
Education and experience requirements:
Bachelor's or Master's degree in a human services-related field is required.
Previous experience working with children and family services is preferred.
Licensure & Certifications:
Valid driver's license and auto insurance required.
Must be at least 21 years of age.
What you will do:
Build a child welfare system that is safe, family-centered, and community-connected, using evidence-based practices to support Kansas contract services.
Responsibilities include providing staff training on kinship care, educating the community, assisting with difficult cases, attending court hearings and case plans, conducting home studies, facilitating kinship placements, and offering ongoing support.
Maintain relationships with DCF, courts, and community partners, document all client interactions, and attend required training sessions.
Why Choose KVC?
???? Top 1% of Employers Nationwide
KVC boasts an impressive 82 Work Wellbeing score on Indeed, reflecting a culture where employees feel valued and supported.
???? Outstanding Benefits
Enjoy company-paid clinical supervision, CEU-eligible in-house training, generous PTO, parental leave, health benefits, 403(b) with company match, and tuition reimbursement up to $21,000.
???? Supportive, Mission-Driven Culture
We invest in you through talent development and wellness benefits. Your wellbeing matters.
???? Meaningful Impact
Join a team dedicated to strengthening families and transforming child welfare systems.
$33k-39k yearly est. 6d ago
Medical Needs Coordinator
Loving Hearts Training Center Inc.
Patient care coordinator job in Topeka, KS
Description:
The Medical Needs Coordinator is to provide support for the Medical Needs Director and the Director of Residential Services in making sure that all residential staff comply with the rules and regulations of the Loving Hearts Training Center; in accordance with all the Person Centered Support Plans for the clients being served; Residential Staff Job Descriptions and all Federal and State regulations about the care of the disabled.
The Medical Needs Coordinator schedules all appointments with the clients' various doctors, takes clients to their appointments, assists in medical emergency appointments, and supports the Behavioral Management Review Process.
Key Responsibilities:
The Medical Needs Coordinator oversees and coordinates the individualized care and resources to the clients so that they may continue to live in their homes/apartments and be active out in the community. The care that is provided may include transportation to and from activities; to and from doctors' appointments; scheduling doctors' appointments, assisting residential staff with house cleaning, personal hygiene; providing meals, and other health and wellness-related activities.
The Medical Needs Coordinator will ensure that all staff provide client support in a caring and respectful way by means of overseeing and performing Rights and Responsibilities training and Abuse and Neglect training. This training is done for all “new hires” and once a year thereafter for all associates.
This position also trains all residential staff in the understanding of a specific assigned client's PCSP (Person Centered Support Plan).
It is the responsibility of this position to communicate all medicine changes, additions, or deletions to the Medical Needs Director, Director of Residential Services, Site Manager, and all Residential and Day Staff to ensure that proper medications are being administered.
This position plays a major role in the development of the Behavior Management Review Meetings due to its expertise is the medications and medication changes for all the day and residential clients.
Failure to ensure that required services are performed fully may put the clients and others at risk.
This position rotates on-call duties once every 5 weeks to cover after-hours medical needs for clients
Requirements:
Skills and Qualifications
Interpersonal Skills: Compassion, patience, and strong communication skills are vital for building trust and rapport with individuals.
A CNA license is preferred
At least 1 year of working in a similar position or experience in the medical field.
Must have an active drivers' license with good standing
$43k-68k yearly est. 10d ago
Scheduling Coordinator
Southern Orthodontic Partners
Patient care coordinator job in Topeka, KS
Full-time Description
We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other - one smile at a time.
Description: Scheduling Coordinators plays a vital role in ensuring each patient receives excellent treatment! They are responsible for welcoming the patients when they visit the practice and for scheduling appointments for both new and current patients.
We are looking for people who are:
Flexible
Committed
Improvement focused
Team focused
Fun
Curious
Relationship focused
Listeners who relate with people
Self-Starters
Eager to learn new skills
Essential Job Functions:
Welcome patients as they enter the practice
Answer phones and greet patients
Scheduling appointments for both new and current patients and answering any questions they may have about their upcoming appointments
Assist in opening and closing the practice everyday with other members of the team
Take payments and assist in verifying insurance, if needed
Serve as the "face" and the "voice" of the practice
Essential Job Skills:
Communicates effectively and respectfully to patients, Doctor and team
Must have strong organizational skills and ability to multitask
Ability to demonstrate reliability and responsiveness to patients and team
General knowledge and understanding of front office and administrative duties
Displays strong interpersonal skills and has a customer service mindset
Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.
Requirements
Minimum Requirements:
High School Diploma or GED
Strong organizational skills
Flexible Schedule
Preferred Requirements:
1-2 years front office experience, dental preferred
Benefits:
Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
Robust 401k plan, including a company match up to 4%
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting, standing, walking for much of the day
Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
Bending and reaching
Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).
Salary Description up to $20.00/hr
$20 hourly 14d ago
Patient Service Representative - Dental
Heartland Community Health Center 4.0
Patient care coordinator job in Lawrence, KS
Job title
Patient Service Representative - Dental
Reports to
Dental Director
Status
Non-Exempt (Hourly $19 - $25)
Job purpose The Dental Patient Service Representative (PSR) provides high-quality customer service to dental patients by managing scheduling, coordinating communication, and supporting patient navigation to Dental CareCoordinators. The PSR maintains a strong knowledge of dental appointment types, clinical workflows, and insurance basics to ensure accurate scheduling and a positive patient experience.
At Heartland, we are a people-centered environment dedicated to providing exceptional care and service to our patients. This role requires the ability to manage stress and maintain composure in a fast-paced, sometimes high-pressure setting. This role will require the ability to handle difficult situations and calm distressed patients to ensure a safe and supportive atmosphere. A foundational understanding of medical or dental terms to effectively communicate with patients and healthcare professionals is highly preferred. Duties and responsibilities
Patient Interaction & Experience:
Answer incoming calls promptly and professionally.
Address and resolve patient complaints or concerns promptly and professionally.
Provide information about the health center's services, policies, and procedures.
Facilitate communication between patients and clinical staff to ensure a smooth experience.
Ensure that services are accessible to all patients.
Use de-escalation techniques to manage and resolve conflicts calmly and professionally.
May respond to crisis phone calls and will need to connect callers to crisis services.
Handle patient inquiries and tasks promptly and efficiently to minimize wait times.
Ensure that information provided to patients is accurate and complete.
Appointment Scheduling:
Schedule and confirm patient appointments, ensuring optimal utilization of the provider's template.
Coordinate with clinical staff to accommodate urgent appointments, triage and walk-ins.
Coordinate with clinical staff to ensure appointment availability and manage scheduling conflicts.
Provide patients with pre-appointment instructions and information; this may include Patient Portal resources.
Patient Records Management:
Verify and update patient information in the EHR system accurately.
Ensure all patient interactions are documented properly and confidentiality is maintained.
Insurance and Billing:
Verify patient insurance information and assist with pre-authorization when necessary.
Inform patients about sliding fee scales, co-pays, deductibles, and other payment responsibilities.
Assist patients with basic billing questions and connect with billing department to resolve any discrepancies.
Communication:
Use effective communication skills to understand and respond to patients' needs.
Transfer calls to appropriate departments or personnel when necessary.
Follow up with patients as needed to ensure their needs are met.
Confidentiality & Patient Privacy:
Adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations. By protecting patients' rights by maintaining confidentiality of personal and financial information.
Limit access to patient information to authorized personnel only.
Shred or securely dispose of documents containing patient information when they are no longer needed.
Conduct conversations involving patient information in private areas where they cannot be overheard by unauthorized individuals.
Verify the identity of callers before discussing patient information over the phone.
Verify patient identity before sharing information or discussing their appointment information.
Use secure channels for electronic communication of patient information (e.g., encrypted emails, secure messaging systems).
When scheduling appointments, avoid sharing unnecessary details that could reveal sensitive information to bystanders.
Handle patient complaints and issues with empathy and professionalism.
Escalate complex issues to the supervisor or appropriate department for resolution.
Qualifications
High school diploma or equivalent required; additional education or certification in healthcare administration or a related field preferred.
Prior experience in a dental clinic or dental insurance setting.
Previous experience in a healthcare setting or patient service role preferred.
Previous experience in a call center, customer service, or healthcare setting preferred.
Completion of Mental Health First Aid Certificate within 90 days of hire.
Excellent interpersonal and communication skills.
Excellent verbal communication and listening skills.
Proficiency in using EHR systems and basic computer applications (e.g., MS Office, MS Teams).
Strong organizational skills and attention to detail.
Ability to handle sensitive and confidential information.
Problem-solving skills and the ability to work under pressure.
Working conditions
Fast-paced call center environment.
Extensive use of computers and telephones.
Regular interaction with patients, medical staff, and insurance companies.
This role may be exposed to infections and contagious diseases.
This role is subject to interruptions.
This role completes tasks that are performed in close physical proximity to other people.
This role requires working indoors in environmentally controlled conditions.
This role requires de-escalation skills.
Physical requirements
Sufficient visual acuity to be able to read and write and operate equipment common to this position.
Ability to sit for extended periods.
Manual dexterity to operate office equipment.
Moves equipment weighing up to 25 pounds.
Moves throughout the building to meet with employees, patients, or visitors.
Must be able to remain in a stationary position during shift.
Ability to read, write, and speak English.
Frequent communication with patients about their experience at the health center. Must be able to exchange accurate information in these situations.
Operate a computer and other office equipment, such as tablets, scanners, printers, and phones.
Adhere to process protocol or procedures.
Details
Hours M - F from 7:30 am - 7 pm as needed (average of 40 hours per week)
Hours are approximate and may be altered by supervisor(s) as needed
Location: Heartland Community Health Center - 1312 W 6
th
Street
$19-25 hourly 35d ago
Patient Services Rep
Ardent Health Services 4.8
Patient care coordinator job in Topeka, KS
Join our team as a full-time, Patient Services Representative in Topeka, KS. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
* People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
* Make Healthcare Better: We use advanced technology to support our team and enhance patientcare.
Get to Know Your Team:
* The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.
Responsibilities
* Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner.
* Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures.
* Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies.
* Works under the supervision of the Patient Access Supervisor.
Qualifications
Job Requirements:
* High School Diploma/GED.
* One year of experience in office setting customer service-related role.
Preferred Qualifications
* CHAA (Certified Healthcare Access Associate).
* Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification.
$29k-33k yearly est. 41d ago
Care Coordinator and Scheduler
Phoenix Home Care 3.4
Patient care coordinator job in Topeka, KS
CareCoordinator & Scheduler -Topeka, KS Because caregivers deserve a team that actually has their back. Pay: $18-$20 per hour Tired of chaotic offices and dead-end jobs? At Phoenix Home Care & Hospice, we do things differently. Our CareCoordinators keep the entire caregiving operation running-and we treat them like the pros they are.
Why You'll Love This Job
* Real impact. You connect caregivers and clients so care never skips a beat.
* Steady schedule. Monday-Friday, 8-5. Your evenings are yours.
* Competitive pay + benefits. Multiple health plan options, dental, vision, PTO, 401(k) match.
What You'll Do
* Master the schedule-match caregivers with clients and keep shifts covered.
* Communicate like a pro with families, field staff, and our clinical team.
* Jump in when needed to solve problems fast and keep care seamless.
* Track details with precision so nothing falls through the cracks.
What We're Looking For
* Office experience required. Healthcare or home care a plus.
* Caregiving/Healthcare background also a plus.
* Solid computer skills (Word, Excel, scheduling software).
* Calm under pressure, organized, and quick on the phone.
* A positive attitude and a habit of showing up on time, ready to roll.
This isn't just a desk job-it's the heartbeat of our Topeka operations.
If you're ready for a workplace that values your brainpower, rewards hustle, and supports your growth, apply today.
Choose Phoenix. Build your career where care and respect come first.
Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.
$18-20 hourly 21d ago
Patient Coordinator - Associates In Dentistry
Lumio Dental
Patient care coordinator job in Lawrence, KS
Lumio Dental - Apply today, and we'll light the way!
Patient connection starts with the initial phone call. The role of a PatientCoordinator is to use exceptional interpersonal skills and be the liaison between the back-office team and the patient. To be successful you must partner with the providers and educate patients on their financial options so that they can achieve optimal oral health.
Our Ideal PatientCoordinator
YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional customer service skills. Our ideal PatientCoordinator must be organized, have strong phone etiquette, communication skills, and must be proficient with a computer. Those that are successful in the role are patient, understanding and excited to greet each patient with a smile!
Job Specific Expectations:
Handles incoming phone calls and schedules patients
Verifies all insurance eligibility, receives all insurance co-pay payments, and updates patient accounts.
Works directly with Dentist and Hygienist in coordinating desired schedule to fit patients needs
Maintains patientcare database by entering new information as it becomes available
Schedule and confirm patient appointments
Directs arriving patients to waiting areas, and updates frequently on expected waiting times
Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases
Requirement(s):
High school diploma, GED or equivalent work experience
Competitive Salary & More
Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE!
Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
The University of Kansas Health System St. Francis Campus 4.3
Patient care coordinator job in Olathe, KS
Position TitlePatient Registration RepresentativeOlathe Hospital / Career Interest:The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.Responsibilities and Essential Job Functions
Monitors schedule daily for patients arriving at the department for the day if applicable.
Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
Conducts bedside admission on patients who are direct admits to the unit as needed.
Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.
As required, collects co-payments or deposits as appropriate for service being rendered.
Responsible to balance cash drawer as part of the end of the day process.
Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
Complies with Medicare/Medicaid and other insurance rules and regulations.
Completes MSPQ as required for admission.
Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
Provide coverage as requested in all areas of Admitting following established guidelines.
Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
High School Graduate or GED.
Preferred Education and Experience
Clerical, Registration, and/or Customer Service Experience within a Healthcare Setting.
Time Type:Full time Job Requisition ID:R-49394Important information for you to know as you apply:
The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also
Diversity, Equity & Inclusion
.
The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link *****************************.
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job?
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$33k-39k yearly est. Auto-Apply 15d ago
SW KC Mkt Lead Patient Access Rep
The University of Kansas Hospital 3.8
Patient care coordinator job in Olathe, KS
Title SW KC Mkt Lead Patient Access Rep Varies Olathe Hospital / Career Interest: The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.
Responsibilities and Essential Job Functions
* Monitors schedule daily for patients arriving at the department for the day if applicable.
* Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
* Conducts bedside admission on patients who are direct admits to the unit as needed.
* Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
* Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.
* As required, collects co-payments or deposits as appropriate for service being rendered.
* Responsible to balance cash drawer as part of the end of the day process.
* Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
* Complies with Medicare/Medicaid and other insurance rules and regulations.
* Completes MSPQ as required for admission.
* Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
* Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
* Provide coverage as requested in all areas of Admitting following established guidelines.
* Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
* Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.
* Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
* These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
* High School Graduate or GED.
Preferred Education and Experience
* Clerical, Registration, and/or Customer Service Experience within a Healthcare Setting.
Time Type:
Part time
Job Requisition ID:
R-49453
Important information for you to know as you apply:
* The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
* The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link *****************************.
* Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job?
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$24k-29k yearly est. Auto-Apply 5d ago
Patient Access Representative
Amberwell Health
Patient care coordinator job in Atchison, KS
The Patient Access Representative conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.
ABOUT AMBERWELL HEALTH:
Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patientcare services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.
AMBERWELL CULTURE :
Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected. At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.
To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.
Qualifications
JOB QUALIFICATIONS:
Excellent customer service experience required
Education:
Minimum Required Education: High School diploma or GED
Certifications:
Minimum Required: N/A
Preferred Certifications: N/A
$30k-38k yearly est. 11d ago
Medical Office Specialist
HCA 4.5
Patient care coordinator job in Olathe, KS
Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medical Office Specialist today with College Park Family Care.
Benefits
College Park Family Care offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
* Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
* Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
* Free counseling services and resources for emotional, physical and financial wellbeing
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
* Employee Stock Purchase Plan with 10% off HCA Healthcare stock
* Family support through fertility and family building benefits with Progyny and adoption assistance.
* Referral services for child, elder and pet care, home and auto repair, event planning and more
* Consumer discounts through Abenity and Consumer Discounts
* Retirement readiness, rollover assistance services and preferred banking partnerships
* Education assistance (tuition, student loan, certification support, dependent scholarships)
* Colleague recognition program
* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
* Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Do you want to join an organization that invests in you as a Medical Office Specialist? At College Park Family Care Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.
At College Park Family Care Center we have one simple goal-to treat our patients and colleagues like family. We are a vibrant, growing multi-specialty group that is committed to excellence in all we do. We believe that having a servant's heart extends far beyond the walls of our practice. In recognition of this, we offer opportunities for our co-workers to be involved in medical missions locally and around the world.
We are looking for an exceptional individuals to join our team! Every aspect of our practice is rooted in providing compassionate care to our patients and each other. We believe in "care with caring," which means that we will treat the "whole" you-body, mind, and spirit. We work hard to support each other and provide an atmosphere of comfort, compassion and excellence in care to our patients and their families. If you are a healthcare professional with similar goals, this could be your opportunity to make a lasting impact in our community. If you would like to be part of a team that puts the care and improvement of human life above all else, apply now.
Visit our website to find out more about our history and what makes us different: *********************************
Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays
Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patientcare is as meaningful as we do. We want you to apply now.
What you will do in this role:
* You will manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones
* You will manage filing and retrieving medical records and patient information
* You will assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer
What Qualifications you will need:
* One year of experience in a medical office setting is preferred
* Experience using an EHR system is highly preferred
Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Office Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$28k-33k yearly est. 34d ago
Patient Coordinator
Aspen Dental Management 4.0
Patient care coordinator job in Topeka, KS
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a PatientCoordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $17 - $18 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a PatientCoordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$17-18 hourly Auto-Apply 60d+ ago
Patient Service Representative - Heartland River City
Heartland Community Health Center 4.0
Patient care coordinator job in Lawrence, KS
Schedule: Full-time non-exempt (hourly).Confidentiality & Patient Privacy:
Welcoming all who need care
Job title
Patient Services Representative (PSR) @ Heartland River City
Reports to
Front Desk Coordinator
Status
Non-Exempt (Hourly $19.00 - $25.00)
Job Purpose A Patient Services Representative (PSR) at Heartland plays a vital role in the health center, ensuring that patients have a positive experience from their first point of contact to their final interaction. This position combines administrative and customer service duties, requiring excellent communication skills, empathy, and attention to detail. At Heartland, we are a people-centered environment dedicated to providing exceptional care and service to our patients. This role requires the ability to manage stress and maintain composure in a fast-paced, sometimes high-pressure setting. This role will require the ability to handle difficult situations and calm distressed patients to ensure a safe and supportive atmosphere. A foundational understanding of medical or dental terms to effectively communicate with patients and healthcare professionals is highly preferred. Duties and Responsibilities
Patient Interaction & Experience:
Greet patients and visitors in a friendly and professional manner.
Assist patients with check-in and check-out processes.
Answer phone calls and respond to patient inquiries regarding appointments, services, and general information.
Address and resolve patient complaints or concerns promptly and professionally.
Provide information about the healthcare facility's services, policies, and procedures.
Facilitate communication between patients and clinical staff to ensure a smooth experience.
Ensure that services are accessible to all patients.
Use de-escalation techniques to manage and resolve conflicts calmly and professionally.
May respond to crisis phone calls or interactions and will need to connect to crisis services.
Handle patient inquiries and tasks promptly and efficiently to minimize wait times.
Ensure that information provided to patients is accurate and complete.
Appointment Scheduling:
Schedule and confirm patient appointments, ensuring optimal utilization of the provider's template.
Coordinate with clinical staff to accommodate urgent appointments, triage and walk-ins.
Coordinate with clinical staff to ensure appointment availability and manage scheduling conflicts.
Patient Records Management:
Maintain and update patient records in the electronic health record (EHR) system upon patients arrival.
Ensure accuracy and confidentiality of patient information in compliance with HIPAA regulations.
Insurance and Billing:
Verify patient insurance information and assist with pre-authorization processes.
Collect co-pays, deductibles, and other payments, providing receipts and handling financial transactions.
Assist patients with basic billing questions and connect with billing department to resolve any discrepancies.
Administrative Duties:
Prepare and manage patient paperwork, including consent forms, medical histories, and insurance documentation.
Perform general office duties such as filing, faxing, scanning, and mail distribution.
Keep the waiting and reception areas clean and organized.
Confidentiality & Patient Privacy:
Adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations. By protecting patients' rights by maintaining confidentiality of personal and financial information.
Limit access to patient information to authorized personnel only.
Shred or securely dispose of documents containing patient information when they are no longer needed.
Conduct conversations involving patient information in private areas where they cannot be overheard by unauthorized individuals.
Verify the identity of callers before discussing patient information over the phone.
Verify patient identity before sharing information or discussing their appointment information.
Use secure channels for electronic communication of patient information (e.g., encrypted emails, secure messaging systems).
When scheduling appointments, avoid sharing unnecessary details that could reveal sensitive information to bystanders.
Handle patient complaints and issues with empathy and professionalism.
Escalate complex issues to the supervisor or appropriate department for resolution.
Qualifications
High school diploma or equivalent required; additional education or certification in healthcare administration or a related field preferred.
Previous experience in a healthcare setting or patient service role preferred.
Completion of Mental Health First Aid Certificate within 90 days of hire.
Excellent interpersonal and communication skills.
Proficiency in using EHR systems and basic computer applications (e.g., MS Office, MS Teams).
Strong organizational skills and attention to detail.
Ability to handle sensitive and confidential information.
Problem-solving skills and the ability to work under pressure.
Working Environment
Fast-paced medical office environment.
Regular interaction with patients, medical staff, and insurance companies.
This role may be exposed to infections and contagious diseases.
This role is subject to interruptions.
This role completes tasks that are performed in close physical proximity to other people.
This role requires working indoors in environmentally controlled conditions.
This role requires de-escalation skills.
Physical Requirements
Moves equipment weighing up to 25 pounds.
Moves throughout the building to meet with employees, patients, or visitors.
Must be able to remain in a stationary position during shift.
Ability to read, write, and speak English.
Frequent communication with patients about their experience at the health center. Must be able to exchange accurate information in these situations.
Operate a computer and other office equipment, such as tablets, scanners, printers, and phones.
Adhere to process protocol or procedures.
Details
Schedule: Full-time non-exempt (hourly).
Hours Mon-Friday 8:00AM - 7:00PM (as needed) (average 40 hours/week)
Hours Saturday 8:00AM - 12:00PM (if applicable)
Shifts are typically 8 hours.
Location: Heartland Community Health Center or Heartland at River City (1312 W. 6
th
Street)
Schedule may be altered by supervisor(s) as needed to allow for completion of expected duties of the position.
$19-25 hourly 60d+ ago
Patient Services Rep
Ardent Health Services 4.8
Patient care coordinator job in Topeka, KS
Join our team as a day shift, part-time, Patient Services Rep in Topeka, KS. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
* People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
* Make Healthcare Better: We use advanced technology to support our team and enhance patientcare.
Get to Know Your Team:
* The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.
Responsibilities
* Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner.
* Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures.
* Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies.
* Works under the supervision of the Patient Access Supervisor.
Qualifications
Job Requirements:
* High school diploma or equivalent
* Preference will be given to those with at least one year prior experience in medical office setting
Job Preferred Requirements:
* Preferred knowledge of third party payor requirements and data entry experience
$29k-33k yearly est. 60d+ ago
Care Coordinator and Scheduler
Phoenix Home Care and Hospice 3.4
Patient care coordinator job in Topeka, KS
CareCoordinator & Scheduler -Topeka, KS
Because caregivers deserve a team that actually has their back.
Pay: $18-$20 per hour
Tired of chaotic offices and dead-end jobs? At Phoenix Home Care & Hospice, we do things differently.
Our CareCoordinators keep the entire caregiving operation running-and we treat them like the pros they are.
Why You'll Love This Job
Real impact. You connect caregivers and clients so care never skips a beat.
Steady schedule. Monday-Friday, 8-5. Your evenings are yours.
Competitive pay + benefits. Multiple health plan options, dental, vision, PTO, 401(k) match.
What You'll Do
Master the schedule-match caregivers with clients and keep shifts covered.
Communicate like a pro with families, field staff, and our clinical team.
Jump in when needed to solve problems fast and keep care seamless.
Track details with precision so nothing falls through the cracks.
What We're Looking For
Office experience required. Healthcare or home care a plus.
Caregiving/Healthcare background also a plus.
Solid computer skills (Word, Excel, scheduling software).
Calm under pressure, organized, and quick on the phone.
A positive attitude and a habit of showing up on time, ready to roll.
This isn't just a desk job-it's the heartbeat of our Topeka operations.
If you're ready for a workplace that values your brainpower, rewards hustle, and supports your growth, apply today.
Choose Phoenix. Build your career where care and respect come first.
Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.
$18-20 hourly Auto-Apply 60d+ ago
Medical Needs Coordinator
Loving Hearts Training Center
Patient care coordinator job in Topeka, KS
Full-time Description
The Medical Needs Coordinator is to provide support for the Medical Needs Director and the Director of Residential Services in making sure that all residential staff comply with the rules and regulations of the Loving Hearts Training Center; in accordance with all the Person Centered Support Plans for the clients being served; Residential Staff Job Descriptions and all Federal and State regulations about the care of the disabled.
The Medical Needs Coordinator schedules all appointments with the clients' various doctors, takes clients to their appointments, assists in medical emergency appointments, and supports the Behavioral Management Review Process.
Key Responsibilities:
The Medical Needs Coordinator oversees and coordinates the individualized care and resources to the clients so that they may continue to live in their homes/apartments and be active out in the community. The care that is provided may include transportation to and from activities; to and from doctors' appointments; scheduling doctors' appointments, assisting residential staff with house cleaning, personal hygiene; providing meals, and other health and wellness-related activities.
The Medical Needs Coordinator will ensure that all staff provide client support in a caring and respectful way by means of overseeing and performing Rights and Responsibilities training and Abuse and Neglect training. This training is done for all “new hires” and once a year thereafter for all associates.
This position also trains all residential staff in the understanding of a specific assigned client's PCSP (Person Centered Support Plan).
It is the responsibility of this position to communicate all medicine changes, additions, or deletions to the Medical Needs Director, Director of Residential Services, Site Manager, and all Residential and Day Staff to ensure that proper medications are being administered.
This position plays a major role in the development of the Behavior Management Review Meetings due to its expertise is the medications and medication changes for all the day and residential clients.
Failure to ensure that required services are performed fully may put the clients and others at risk.
This position rotates on-call duties once every 5 weeks to cover after-hours medical needs for clients
Requirements
Skills and Qualifications
Interpersonal Skills: Compassion, patience, and strong communication skills are vital for building trust and rapport with individuals.
A CNA license is preferred
At least 1 year of working in a similar position or experience in the medical field.
Must have an active drivers' license with good standing
Salary Description $42,600 annually
$42.6k yearly 39d ago
Patient Coordinator
Aspen Dental Management 4.0
Patient care coordinator job in Olathe, KS
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a PatientCoordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $17 - $18 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a PatientCoordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
How much does a patient care coordinator earn in Topeka, KS?
The average patient care coordinator in Topeka, KS earns between $25,000 and $50,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Topeka, KS