Plastic Surgery Practice Sales - Patient Care Coordinator
Patient care coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Medical Staff Coordinator
Patient care coordinator job in Norwich, CT
Medical Staff Coordinator (Hospital Credentialing) - Day Shift
Schedule: Full‑time (day shift); open to part‑time or flexible hours for the right candidate
Compensation: $45/hour
I'm partnering with a respected regional hospital to hire a detail‑driven Medical Staff Coordinator who will keep credentialing and privileging processes running with precision. If you thrive in a fast‑paced clinical environment and enjoy collaborating with physicians and leaders to safeguard patient safety and compliance, I'd like to speak with you.
What you'll do
Coordinate initial appointments, reappointments, and clinical privileging for medical staff and advanced practice professionals, ensuring complete, accurate, and timely files.
Maintain the credentialing database and track expirables, verifications, and committee actions; prepare files for review and support audits.
Serve as a knowledgeable resource on Joint Commission, CMS, and state Department of Public Health standards, aligning processes and documentation to current requirements.
Partner closely with physicians, service line leaders, executives, and legal on credentialing and bylaws/policy questions; handle early‑morning or early‑evening meetings as needed to accommodate provider schedules.
Must‑have qualifications
Associate degree (or equivalent experience); Bachelor's in business/health administration preferred.
2+ years in a hospital medical staff services or credentialing role; MSO reappointment experience (3+ years) strongly valued
Hands‑on proficiency with Echo and Axual (or comparable) credentialing platforms.
NAMSS CPCS certification (or commitment to obtain within 1 year of eligibility).
Solid grasp of medical terminology, advanced Microsoft Office skills, and database accuracy/quality control.
Professional, composed communicator who manages multiple deadlines and exercises sound judgment.
Nice to have
Experience supporting a Level I trauma environment and/or Epic exposure.
Prior travel or multi‑site credentialing background.
Why this opportunity
High‑impact role that directly supports patient safety and provider readiness.
Collaborative team culture and strong executive engagement with Medical Staff Services.
Flexible scheduling options within a steady daytime framework (ideal for work‑life balance).
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Medical Receptionist
Patient care coordinator job in Hartford, CT
Medical Office Receptionist - Temp to Hire
Hours: Monday - Friday, 7:30 AM - 4:30 PM
Ultimate Staffing Services is seeking an experienced and professional Medical Office Receptionist to support a busy medical office across three locations: Hartford, Enfield, and Bloomfield. This is a temporary to hire position.
What's in it for you?
Competitive pay - up to $20/hr
Weekly pay via direct deposit
Access to affordable medical benefits
Free onsite parking
Consistent Monday - Friday schedule (7:30 AM - 4:30 PM)
Opportunity to work with a well-established organization
Responsibilities:
Greet and check-in/out patients at the front desk
Answer inbound telephone calls and route appropriately
Maintain accurate records while ensuring patient confidentiality
Provide exceptional customer service to patients and visitors
Perform general administrative and office tasks as assigned
Qualifications:
Prior experience working in a medical office or healthcare setting
Strong communication and interpersonal skills
Ability to prioritize, multitask, and remain organized in a fast-paced environment
Reliable transportation and flexibility to commute to all three locations
Proficient with basic office systems and able to learn new software quickly
To apply, please submit your application to the job posting.
If you have questions prior to applying, feel free to email .
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Insurance Specialist
Patient care coordinator job in Worcester, MA
Senior Insurance Service Professional - The Hanover Insurance Group
Full-time Office or Hybrid Opportunity
Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an organization recognized by Forbes as One of America's Top Employers and Business Insurance as A Best Place to Work?
Randstad is seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA. This position is a temporary to permanent opportunity with our client and is ideal for those interested in joining a highly collaborative environment that truly fosters employee growth!
What's in it For You?
Hybrid Schedule: 440 Lincoln Street, Worcester, MA 01653
Career Development: Average 4-6 months temp to hire employment; robust training and development, on-the-job experiences, personalized coaching and ongoing mentorship
Pay Rate: Starting at $25.00/hour; Conversion salary is $55,000 at point of conversion to The Hanover.
Schedule: Team members work scheduled shifts Monday through Friday (7:00 AM to 9:30 PM Eastern time) and a rotating Saturday (9:00 AM to 5:00 PM). Your first 8 weeks will be a remote training / learning lab, then you will move into the hybrid schedule after training - can start day one on-site if you prefer.
Randstad Benefits: Randstad offers major medical insurance, dental, vision and 401k.
Hanover Benefits: ****************************************
Job summary:
As a member of the Customer Service Center team, you will work with independent insurance agents and their customers to create an outstanding service experience. By joining the team, you can expect to take part in a comprehensive training program that will prepare you for success. You will learn our client's service philosophy and receive system and skills training that will position you for career growth within the Personal Lines organization.
This role is responsible for providing consultative service to customers while also educating and offering personal lines P&C products in order to ensure the customer's insurance protection. Successful candidates MUST have an active Property and Casualty license or PL (Personal Lines) Producer License. Also, candidates must have the ability to perform multiple tasks, including answering simple to complex customer inquiries, effectively resolving escalated and/or complicated customer concerns, process policy and billing changes, research and communicate underwriting guidelines and coverage requirements to agents and insureds.
What you'll be doing:
Ability to handle all calls and make appropriate decisions or take appropriate action with minimal assistance needed from other team members or departments.
Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately relay information and make simple to very complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures and philosophy for multiple states.
Ability to interpret and verify coverages and data.
Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries.
Recommend and secure additional or increased coverage within specified carrier guidelines. Provide insurance quotes to policyholders as required. Full account review and advocacy
discussion is required on all calls to ensure protection of customers. Further discussion of additional lines of business protection will be connected to our Sales team counterparts for final binding.
Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customers
Process policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.
We are available for our customers Monday through Friday from 7:00 AM to 9:30 PM Eastern time and on Saturdays from 9:00 AM to 5:00 PM. Team members work scheduled shift Monday through Friday and a rotating Saturday.
What you need to have
:
Bachelor's Degree preferred or equivalent experience
2+ years of experience in a Personal Lines and or P&C industry role, call center experience strongly preferred.
Must possess a Property & Casualty License or PL Producer License
Hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required
Possess strong customer service skills and behaviors
Experience in offering and closing on needs-based coverage and line of business opportunities
Effective in cultivating strong business relationships through a clear focus on internal and external customers
Able to overcome obstacles, to be flexible and find common ground for a resolution
Exhibits, positive attitude and patience when communicating with customers
Makes decisions in an informed, confident and timely manner
Strong organizational and time management skills
Demonstrates strong written and verbal communication skills and overall an effective communicator that can effectively influence and persuade others
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner
Easily adapts to new or different changing situations, requirements or priorities
Cultivates an environment of teamwork and collaboration
Proficient with virtual technology and troubleshooting voice and computer system challenges (i.e. Avaya, NICE, POS systems)
Ability to work under minimal supervision
Care Coordinator
Patient care coordinator job in Springfield, MA
About MHA
MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About the GRIT Program
The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.
Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.
A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.
______________________________________________________________________________________________
Position Summary
The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.
Pay Rate:
$21 an hour
Open Shift:
Monday through Friday 8am-4pm (40h)
Key Responsibilities
Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up.
Develop and maintain connections with community resources and behavioral health services available through clients' health insurance.
Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge.
Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
Engage with clients regularly to assess ongoing needs and update care plans as appropriate.
Maintain communication with external providers to ensure coordinated and continuous care.
Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery.
Provide crisis support and assist in developing crisis prevention and response plans as needed.
Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive.
Maintain professional boundaries while fostering trust and engagement with clients.
Ensure all services provided align with regulatory requirements, agency values, and program goals
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
High School Diploma or equivalent (GED) required.
Bachelor's Degree in a related field preferred.
Prior experience in Human Services required.
Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$21 an hour
Auto-ApplyPatient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department
Patient care coordinator job in Putnam, CT
Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program
* Shift Differential
* Pay for Performance
*
Patient Care Coordinator Summary:
As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for…
In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary.
Patient Care Coordinator Job Responsibilities:
* Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator
* Performs as a Patient Service Representative (PSR) as needed
* Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS
* Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services
* Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP)
* Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings.
* Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS
* Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS
Patient Care Coordinator Education and Experience Requirements:
Education:
* Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred.
* Medical terminology/keyboarding skills preferred.
Experience:
* 2+ years clinical experience in Healthcare or comparable equivalent required.
* Experience in clerical or receptionist position preferred.
Patient Care Coordinator Knowledge, Skills, and Abilities:
* Meets the physical demands of the position.
* Demonstrates ability to cope with and function under stress.
* Meets skill certification requirements for designated units.
Why Choose Day Kimball Health? The Care You Need. Close to Home.
For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
Patient Care Coordinator
Patient care coordinator job in Worcester, MA
The Bedi Dental Group difference
Bedi Dental does dental differently for patients and clinicians alike, and we want our patient coordinators to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient.
The Patient Care Coordinator Role
We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. Be the first and last impression for all patients. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is approachable and hard working.
Skills
Oversight of daily operations including scheduling, billing, and project management
Ensures schedule is booked and confirmed according to office protocol
Coordinating and overseeing marketing and referral effort
Manage accounts receivables to include patient and insurance
Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice
Helping with patient and team issues and concerns
Achieve financial performance and revenue growth goals while supporting our culture and mission
Provide direct individual and team leadership to achieve success
Train, coach, and mentor team members to optimal patient service levels
On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs
The Patient Care Coordinator we are looking for:
Demonstrates strong patient care and communication skills
Is excited about collaborating with a dental team
Is adaptable to new ways of working in a dental office
Eaglesoft and/or Dentrix knowledge is a plus!
Benefits for at Bedi:
Generous compensation package
Medical and vision benefits
401(k) benefit with a match
Generous paid time off plus company holidays
Care Coordinator
Patient care coordinator job in Worcester, MA
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We're proud to be a mission-driven, values-based organization-and a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Community Service Agency (CSA) team to support youth and families using the Wraparound care model.
What We Offer:
* Supportive supervision and mentoring from senior team members
* Extensive training in the Wraparound model and CANS certification
* A collaborative and mission-driven work environment
* Career advancement and professional development opportunities
* Generous PTO and paid holidays
* Health, dental, and vision insurance
* 403(b) retirement plan with employer match
* Mileage reimbursement
* Flexible scheduling to promote work/life balance
What You Will Do:
As a Care Coordinator I, you will work directly with youth and families to develop and implement care plans that support their goals. Using the Wraparound model, you will engage families and teams to coordinate services that meet the needs of children with serious emotional and behavioral challenges.
* Partner with youth and families to assess strengths, needs, and priorities
* Facilitate Care Planning Team (CPT) meetings to develop individualized care plans
* Complete required assessments such as CANS and CRAFFT (for youth 12+)
* Coordinate services and referrals across schools, providers, and community agencies
* Conduct home and community-based visits to support family engagement
* Monitor progress toward goals and update care plans regularly
* Ensure documentation, authorizations, and safety plans meet program standards
* Participate in supervision, team meetings, and professional development
* Collaborate with internal and external stakeholders to ensure continuity of care
Who You Are:
* You have a Bachelor's degree in a human services-related field and at least one (1) year of experience working with youth with Serious Emotional Disturbance (SED), or a high school diploma/GED and five (5) years of relevant experience
* You are passionate about supporting youth and families and value their voice in decision-making
* You are CANS certified or willing to complete certification upon hire
* You are knowledgeable about local resources and child-serving systems
* You are highly organized with strong communication and teamwork skills
* You are comfortable using electronic health records and Microsoft Office tools
* You have a valid driver's license and reliable transportation
* You are committed to equity, inclusion, and cultural responsiveness in your work
About BHN:
Behavioral Health Network has been serving the Western Massachusetts community since 1938. Our mission-driven work supports children, adults, and families through innovative and compassionate behavioral health and human services. From outpatient therapy and crisis response to Wraparound support and peer services, BHN is a leader in delivering trauma-informed, culturally responsive care.
Apply Today
If you're ready to make a difference in the lives of youth and families in your community, apply today at **************** or click "Apply for Job" to join our team.
Extended Care Coordinator (Part-Time Weekends)
Patient care coordinator job in Canaan, CT
Extended Care Coordinator (Part-Time Weekends) Canaan, CT The Extended Care Coordinator helps create a welcoming, supportive, and structured community environment for clients participating in Mountainside's Extended Care program. This program offers ongoing recovery support in a safe, engaging living setting, designed to foster personal growth, accountability, and long-term success. The Coordinator ensures that every client's experience meets or exceeds expectations, providing the highest level of care and service throughout their stay.
Schedule:
Saturday and Sunday: 8:00 am - 4:30 pm
Your Role:
* Comply with all federal, state and accreditation regulatory requirements.
* Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for "Best in Class" service.
* Prepare to welcome new admissions by ensuring that all welcome materials are in place and blocked room and bed are clean and orderly according to established standards.
* Complete admissions process, including greeting new clients and their families and completion of all necessary forms.
* Orientate new clients to facility, programs and services
* Coordinate transportation for outside appointments, pickups and drop offs for new admissions, current clients and discharging clients as assigned. Provide transportation as needed
* Assist with administration and processing of UTOX testing samples
* Assist with morning wake-up and evening bed check of clients as necessary
* Perform routine inspections of client rooms, reporting any infractions of ECare resident guidelines.
* Assist with store run purchases on behalf of clients providing transportation to stores on designated nights.
* Facilitate inspection, ordering and pick up of prescriptions for clients.
* Provide assistance to other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process
* Must drive safely and without incident
* Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
* Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation.
* Perform errands such as delivering or picking up mail, packages, food, and cleaning supplies.
* Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
* Performs quality assurance checks of extended care residence
* Ensures house is properly stocked with supplies, linens, comforters etc.
* Reports defects in the physical property, submits requests for maintenance and repairs
Qualifications:
* High School Diploma or Equivalent - Required
* Valid Driver's License and Clean Driving Record - Required
Compensation:
The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Paid Sick Time
* 401(k) with employer matching
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Salary Description
$17.00 - $22.00
Auto-ApplyCare Coordinator
Patient care coordinator job in New Haven, CT
Job Description
We are seeking a Care Coordinator to join our dynamic team! Job purpose The Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care, based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patients access to health care, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, , high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients the Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
Develop and evaluate shared plans of care
Link patients with barriers to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the need of complex, high-cost patients
Attend relevant trainings as required and assigned
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation
Qualifications
Associates Degree in a health-related field and/or relevant years of experience is required, Bachelor's degree preferred, a valid CT driver's license and/or access to reliable transportation is also required.
Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable.
What we offer:
Major medical, dental and vision
Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
Paid Holidays
Generous Paid Time Off (PTO)
Tuition reimbursement
And much more…
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Patient Care Coordinator - Meriden Family Dental
Patient care coordinator job in Meriden, CT
Position: Full-Time • Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What We're Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyHome Care Scheduling Coordinator
Patient care coordinator job in Springfield, MA
our mission
Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home!
Basic Function
To support caregiver and company needs. Process scheduling requests provide telephone support and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail.
Responsibilities
Schedule caregivers with clients and communicate changes and updates to all necessary parties.
Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
Enter new Clients in Generations as needed.
Provide assistance to team members as needed and respond urgently to last minute call outs.
Coordinate communication with caregivers among team members.
Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules.
Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
Act as liaison between clients, direct care workers and management.
Manage and grow assigned Client Accounts and participate in Quality Improvement.
Work with management to ensure compliance with all company policies and procedures.
Problem solving and direct escalated issues to management
To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
Maintain and update employee attendance records as needed.
Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager.
Participate in On-call rotation.
Cover shifts with clients when needed.
Double check schedule accuracy for payroll and billing by deadlines.
Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
Skills
Oral Communication Skills
Written Communication Skills
Technical Communication
Customer Relations
Customer Service
Filing
MS Office
Organization
Planning
Professionalism
Reading Skills
Time Management
Typing Skills
Education/Training
Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
Experience
Prior home care experience required.
Prior administrative experience preferred.
Auto-ApplyPatient Care Coordinator-The Smile Spot
Patient care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Auto-ApplyPatient Care Coordinator-The Smile Spot
Patient care coordinator job in Southbury, CT
Job Description
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
Bilingual Spanish speaking Care Coordinator
Patient care coordinator job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplyMassCare Care Coordinator
Patient care coordinator job in Worcester, MA
The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include:
* Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes.
* Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events.
* Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments.
* Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision.
Educational Requirements:
Bachelor's Degree in related discipline preferred..
Experience Required:
Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position.
Professional Licensure/Special Skills and Certification Required:
Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel.
Interpersonal Relationships/Organizational Expectations:
* Commitment to providing health care to families in a medically underserved community.
* Willingness to be flexible in the development of new methods of health service delivery.
* Ability to deal with sensitive information in a highly confidential manner.
* Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies.
* Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application.
* Bilingual in English and another language appropriate to the health center's patient population required.
* Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities.
* Awareness of resources available within the health center to accommodate the needs of patients.
* Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care.
* Processes personal health information in accordance with FHCW HIPPA policies and procedures.
Reports directly to RN Clinical Care Manager
Monday- Friday; 8:30am -5:00pm
Patient Care Representative
Patient care coordinator job in New Haven, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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Auto-ApplyPatient Care Coordinator Meriden Family Dental
Patient care coordinator job in Meriden, CT
Job DescriptionSalary:
Position: Full-Time Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What Were Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyHome Care Scheduling Coordinator
Patient care coordinator job in Springfield, MA
Job Description
our mission
Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home!
Basic Function
To support caregiver and company needs. Process scheduling requests provide telephone support and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail.
Responsibilities
Schedule caregivers with clients and communicate changes and updates to all necessary parties.
Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
Enter new Clients in Generations as needed.
Provide assistance to team members as needed and respond urgently to last minute call outs.
Coordinate communication with caregivers among team members.
Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules.
Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
Act as liaison between clients, direct care workers and management.
Manage and grow assigned Client Accounts and participate in Quality Improvement.
Work with management to ensure compliance with all company policies and procedures.
Problem solving and direct escalated issues to management
To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
Maintain and update employee attendance records as needed.
Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager.
Participate in On-call rotation.
Cover shifts with clients when needed.
Double check schedule accuracy for payroll and billing by deadlines.
Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
Skills
Oral Communication Skills
Written Communication Skills
Technical Communication
Customer Relations
Customer Service
Filing
MS Office
Organization
Planning
Professionalism
Reading Skills
Time Management
Typing Skills
Education/Training
Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
Experience
Prior home care experience required.
Prior administrative experience preferred.
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Patient Care Coordinator-The Smile Spot
Patient care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
Auto-Apply