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Patient care coordinator jobs in West Lafayette, IN - 35 jobs

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  • Patient Care Coordinator

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    Patient care coordinator job in Kokomo, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes. Job Summary The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership. Job Responsibilities (include but are not limited to): Patient Advocacy & Care Coordination Serve as a patient advocate, helping patients navigate the healthcare system Provide patient education using evidence-based practice and JPCHC-approved resources Support patient self-care management of disease and behavior modification interventions Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit Manage care transitions for high-risk patients, ensuring timely follow-up appointments Perform phone triage, medication refills, and prior authorizations within scope of licensure Document all patient interactions accurately and consistently in the EMR Quality Improvement & Clinical Support Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results Perform proactive outreach to patients due for preventive screenings Support pre-visit planning with providers and staff Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives Preceptorship & Mentorship Serve as a nurse preceptor for newly hired clinical staff or nursing students Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) required Graduation from an accredited nursing program required Basic Life Support (BLS) certification through AHA required Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred 2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred 1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred Strong critical thinking, decision-making, and problem-solving skills Ability to assess patients without face-to-face interaction Excellent communication and organizational skills Knowledge of Indiana Nurse Practice Act What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $28k-34k yearly est. 17d ago
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  • Patient Care Coordinator

    Compassus 4.2company rating

    Patient care coordinator job in Kokomo, IN

    Company: Ascension at Home Together with Compassus The Patient Care Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Patient Care Coordinator's primary function is to schedule patient services and coordinate with staff. Position Specific Responsibilities Schedules and appropriately documents patient schedules in a timely manner. Participates in coordinating care with management and patient interdisciplinary team. Provides effective communication to patients, staff members, other health care professionals, and referral sources. Responds to agency and patient needs in a professional and creative manner. Performs on-call responsibilities as assigned. Performs other duties as assigned. Education and/or Experience High school diploma or GED required. Experience with patient scheduling highly preferred. Prior customer service preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Estimated salary range $15.00 - $26.26 / hour. Actual salary will vary by geographic location and experience. Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
    $15-26.3 hourly Auto-Apply 18d ago
  • Patient Care Coordinator (RN) - Intensive Care Unit (ICU) - Community Howard Regional Health

    Community Health Network 4.3company rating

    Patient care coordinator job in Kokomo, IN

    Hiring Bonus! Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Care Coordinator (PCC) will provide daily, shift-to-shift leadership to support the operations of the ICU located at Community Howard Regional Health. The PCC will work within an exciting, fast-paced environment that is ideal for those seeking to care for the highest acuity of patients (including heart failure, respiratory failure, renal failure, multisystem failure, complex electrolyte imbalances, and complicated surgeries with intravenous infusions, extensive monitoring, and ventilator support capabilities). The PCC will work collaboratively with a great team in this 8-bed unit to care for some of Howard County's sickest patients. As the Patient Care Coordinator, you will exhibit excellence in clinical patient care, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team. Exceptional Skills and Qualifications Demonstration of performance consistent with professional standards of practice, care, the Nurse Practice Act and the mission and goals of Community Health Network; demonstration of skills in collaboration, delegation, negotiation and management of resources. • Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. Bachelor's degree preferred. • Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC). • Acute care experience in ICU preferred. • Excellent communication skills. • Excellent team skills. • Compassionate and caring. • Accountable. • Self-directed. • EPIC experience is a plus.
    $25k-32k yearly est. Auto-Apply 59d ago
  • Scheduling Coordinator

    Trilogy Health Services 4.6company rating

    Patient care coordinator job in Logansport, IN

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs. Key Responsibilities * Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy. * Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave. * Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades. * Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules. * Manages nursing hours (PPD) and proper staff ratio to census. * Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives. * Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging. * Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience. * Provide direct patient care as needed based on the scope of your license or certification Qualifications * High School Diploma or GED/HSE preferred * 1-3 Years of relevant experience preferred * Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience. Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience LOCATION US-IN-Logansport WoodBridge Health Campus 602 Woodbridge Avenue Logansport IN BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Demond ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs. Key Responsibilities * Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy. * Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave. * Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades. * Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules. * Manages nursing hours (PPD) and proper staff ratio to census. * Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives. * Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging. * Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience. * Provide direct patient care as needed based on the scope of your license or certification Qualifications * High School Diploma or GED/HSE preferred * 1-3 Years of relevant experience preferred * Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience. Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $32k-39k yearly est. Auto-Apply 11d ago
  • Patient Access Rep

    Francisan Health

    Patient care coordinator job in Lafayette, IN

    Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration. * Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration information. * Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain patient flow. QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED * Required Professional/Vocational/Trade Training TRAVEL IS REQUIRED: JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
    $27k-35k yearly est. 7d ago
  • DENTAL INSURANCE & PATIENT COORDINATOR

    Riggs Community Health 3.8company rating

    Patient care coordinator job in Lafayette, IN

    Are you a service driven individual that strives to make a positive impact in our community. Helping under-served community members gain access to top-quality affordable health care is our mission! Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Help others in a full-filling career in non-profit health care. Riggs Community Health Center...Improving Health, Improving Lives. Riggs dental team members enjoy predictable 40 hour work weeks with no nights, overtime, or weekends. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more! Essential Duties: Verifying insurance: Confirming a patient's insurance coverage and benefits Calculating costs: Estimating fees and documenting them in the patient's record Processing claims: Handling insurance claims and payments for dental treatment Coordinating services: Working with the insurance company and patient to coordinate services Resolving issues: Working with the insurance carrier to resolve coverage or financial issues Providing customer service: Handling patient inquiries and concerns Scheduling appointments: Coordinating appointments and procedures with other dental office staff Preparing reports: Creating reports and spreadsheets. Help train dental team members on best practice and share insurance knowledge. Dental insurance waivers: help complete pre-visit planning and review monthly waiver report. Actively improve encounters to ensure customer service and improve unpaid claims Monitoring progress: Tracking a patient's progress through payment plans Contacting patients: Contacting patients as appropriate to ensure treatment plans are followed and assist with applying for the sliding fee scale program Track dental cases: maintain records for ongoing denture, crown, and bridge cases to ensure process is followed and patient receives all services in a timely manner. Sending documentation: Sending supporting documentation to process claims, such as X-rays and doctor's notes Updating records: Updating a patient's record as appropriate Reviews the schedule to ensure the correct providers have been selected for the appointment and adjusts as needed. Checks electronic dental record on all scheduled appointments to ensure they are scheduled correctly to include treatment and to make sure the recare appointment is not early. Reviews appointment types to ensure the correct one was selected, if not change to correct appointment type. Communicate with patients about changes to treatment plans based on insurance allowances.
    $26k-32k yearly est. Auto-Apply 54d ago
  • Patient Services Representative

    Bridgeview Eye Partners 4.6company rating

    Patient care coordinator job in Kokomo, IN

    The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: Starting wage of $14.00 - $15.00 per hour based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITIES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead. Work Environment: Professional medical office environment.
    $14-15 hourly 38d ago
  • Patient Access Representative I (0.7 FTE Day)

    Franciscan Health Indianapolis 4.1company rating

    Patient care coordinator job in Lafayette, IN

    Franciscan Health Lafayette East Campus1701 S Creasy Ln Lafayette, Indiana 47905 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration. Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. Verbally interview patient and/or family in order to obtain registration information. Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections. Identify co-payment procedures and fiscal procedures related to registration procedures. Complete computer and telephone pre-registrations to maintain patient flow. QUALIFICATIONS Preferred Associate's Degree Required High School Diploma/GED Required Professional/Vocational/Trade Training TRAVEL IS REQUIRED: JOB RANGE:INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
    $29k-32k yearly est. Auto-Apply 9d ago
  • Scheduling Coordinator

    Gorman & Bunch ? Your Family Orthodontics Provider In Central Indiana

    Patient care coordinator job in Kokomo, IN

    The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. Essential Job Function: Schedule, authorize and send pertinent medical records/orders for appointments Maintain a positive and friendly attitude and deliver excellent customer service to patients Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness Be receptive to training and coaching on best practices Maintain an organized working space Coordinate with other team members and doctors as needed for scheduling issues or questions Other duties as required as they relate to the position Knowledge, Skills and Abilities: Understanding of best practices in the industry as it relates to schedule coordination and patient intake Excellent customer service experience Have excellent written and oral communication skills Compassion and high level of service for our patients, parents, and staff Integrity, always doing the right thing Dependable, reliable to be at work when scheduled Attention to detail Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines Professional manner and appearance at all times Computer skills: Microsoft office and Web Browser Telephone skills: Proper telephone etiquette and information gathering skills Education and Experience High-School Diploma Required 1-3 Years Relative Experience Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
    $31k-44k yearly est. Auto-Apply 60d+ ago
  • Scheduling Coordinator

    Gorman & Bunch Orthodontics

    Patient care coordinator job in Kokomo, IN

    Job Description The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. Essential Job Function: Schedule, authorize and send pertinent medical records/orders for appointments Maintain a positive and friendly attitude and deliver excellent customer service to patients Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness Be receptive to training and coaching on best practices Maintain an organized working space Coordinate with other team members and doctors as needed for scheduling issues or questions Other duties as required as they relate to the position Knowledge, Skills and Abilities: Understanding of best practices in the industry as it relates to schedule coordination and patient intake Excellent customer service experience Have excellent written and oral communication skills Compassion and high level of service for our patients, parents, and staff Integrity, always doing the right thing Dependable, reliable to be at work when scheduled Attention to detail Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines Professional manner and appearance at all times Computer skills: Microsoft office and Web Browser Telephone skills: Proper telephone etiquette and information gathering skills Education and Experience High-School Diploma Required 1-3 Years Relative Experience Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
    $31k-44k yearly est. 30d ago
  • Scheduling Coordinator

    Indiana Metal 4.0company rating

    Patient care coordinator job in Bainbridge, IN

    Indiana Metal, Inc. - Full Time Indiana Metal is seeking a highly organized, proactive, and detail-oriented Scheduling Coordinator to support efficient execution of deliveries, installation schedules, production timing, and document readiness across multiple departments. This role serves as the central hub between our Weathertight Warranty (WTW) program, logistics team, fabrication shop, subcontractors, and sales staff to ensure projects move smoothly from planning to completion. The Scheduling Coordinator ensures all schedules, documentation, materials, and communications are properly aligned, tracked, and executed. They will manage timelines, anticipate needs, and provide clear communication to customers, subcontractors, internal teams, and field leadership. This position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating details, and understands how great organization impacts customer experience and operational success. Key Responsibilities Delivery & Logistics Scheduling Schedule customer deliveries and coordinate trucking resources. Confirm delivery timing with customers and maintain proactive communication on changes. Serve as a point of contact for delivery drivers needing clarification, paperwork, schedule details, or updates. Ensure all delivery documentation is complete, accurate, and accessible before scheduling. Weathertight Warranty Install Scheduling Schedule WTW installations in coordination with the Field Manager. Verify all necessary documentation is received before scheduling installation dates-including aerial reports, panel layouts, measurements, and jobsite readiness confirmations. Track missing items, request them as needed, and maintain documentation until complete. Send full installation packets to subcontractors with job information, timing, site notes, and required materials. Notify customers of installation timing and maintain status updates. Production Scheduling Schedule steel panel and trim production for the fabrication shop. Print packet paperwork, verify measurements, and ensure required components are included. Monitor open items needed for manufacturing or install (special trim, custom parts, windows, doors, etc.). Track progress and ensure jobs move forward on schedule without delays. Subcontractor Coordination Confirm subcontractors have correct job details ahead of installation. Track subcontractor milestones and ensure approved payments are issued at the correct time after completion and verification. Support the Field Manager in confirming quality expectations and timelines are met. Sales and Production Liaison Act as the communication bridge between sales personnel and fabrication production, ensuring clean handoffs and clarity on job details, changes, and timing. Monitor open questions, material needs, or design clarifications and ensure tasks are closed out without lag or confusion. Route job notes, layout details, and measurement confirmations to the appropriate teams in a timely manner. General Duties Keep schedules current, updated, and clearly documented in Indiana Metal's systems. Maintain accurate, clean paperwork and digital records for deliveries, jobs, and installations. Handle basic customer questions regarding timing, documentation needs, readiness, and scheduling logistics. Support internal process improvements to reduce scheduling gaps, communication delays, or inefficiencies. Follow up consistently on missing documentation, open items, and pending approvals. Keep all parties informed regarding changes or scheduling impacts. Maintain confidentiality of project data and customer information. Support and collaborate with the WTW Field Manager to ensure successful, clean installs with minimal rework. Assist in refining scheduling workflows as the program grows. Qualifications Demonstrated office experience in a fast-paced environment (2+ years preferred) Scheduling or project coordination experience required Familiarity with ERP systems strongly preferred (manufacturing or construction ERP a plus) Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams) Strong communication skills - both written and verbal High attention to detail and accuracy Highly organized, able to juggle multiple projects, deadlines, and priorities Calm, solution-driven approach under pressure Ability to delegate tasks appropriately and follow through Strong time management and problem-solving skills Comfortable working with drivers, subcontractors, customers, and internal staff Professional and confident phone and email communication Ability to identify missing information and proactively obtain it Experience in construction, roofing, logistics, scheduling, or manufacturing is a strong plus Additional Qualities We Value Familiarity with metal roofing, construction sequencing, or warranty processes Understanding of basic jobsite readiness requirements Comfortable reading basic layouts, measurements, and install details Can support policy compliance for WTW documentation and best practices Capable of spotting breakdowns, delays, or documentation gaps early and addressing them before they become problems Benefits Full-time, on-site role at Indiana Metal Standard Indiana Metal benefits package applies (health benefits, paid time off, holiday pay, etc.) Starting at $21/ hour Competitive compensation based on experience About Indiana Metal Indiana Metal manufactures American-made steel roofing, siding, trims, and components, providing contractors and homeowners with superior building materials backed by dedicated service and innovative support. Our team values integrity, efficiency, quality, and strong relationships with those we serve.
    $21 hourly 38d ago
  • PT - In-Patient

    Rightsourcing-Carle Hoopeston Regional

    Patient care coordinator job in Hoopeston, IL

    Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance
    $32k-40k yearly est. 58d ago
  • Front Desk Coordinator

    Treatment Plan Coordinator In Orchard Park, New York

    Patient care coordinator job in Lebanon, IN

    Front Desk Coordinator - Be the First Smile Patients See! Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care. Your Work Schedule Monday: 7:45am-5:00pm Tuesday: 7:45am-5:00pm Wednesday: 7:45am-5:00pm Thursday: 7:45am-5:00pm Your Role as a Front Desk Coordinator As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You'll Need to Succeed High School Diploma or equivalent (Associate's degree preferred). 1-5 years of customer service, insurance, or dental experience preferred. Familiarity with dental software, Microsoft Office, and a willingness to learn new programs. Strong communication, organizational, and multitasking skills. Why You'll Love Working With Us Paid Time Off: Competitive PTO that grows with your career. Comprehensive Benefits: Including 401(k). Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG3 We can recommend jobs specifically for you! Click here to get started.
    $25k-31k yearly est. Auto-Apply 8d ago
  • Specialist-Registration Tipton

    Indiana University Health 4.6company rating

    Patient care coordinator job in Tipton, IN

    Registration Specialist
    $24k-28k yearly est. Auto-Apply 18d ago
  • Specialist-Registration Tipton

    IU Health Inc. 4.8company rating

    Patient care coordinator job in Tipton, IN

    Registration Specialist Schedule: Monday to Friday 8:30am to 5:00pm. No weekends or major holidays. Benefits: Eligible for comprehensive benefits package (health, dental, vision, retirement) Training: On-the-job training provided May require travel to Indianapolis What You'll Do: Welcome and assist patients upon arrival Verify insurance and update patient records Answer phone calls and route messages through patient charts Manage patient flow efficiently and professionally Schedule appointments and explain department policies What We're Looking For: High School Diploma or GED required Previous healthcare experience preferred Knowledge of Cerner is a plus Strong computer skills and proficiency in MS Office Friendly, professional demeanor Ability to learn medical coding (ICD-10, CPT) Understanding of insurance and medical terminology preferred Why Join Us? Supportive team environment Flexible schedule with no weekend work Opportunity to grow in a healthcare setting
    $28k-31k yearly est. Auto-Apply 19d ago
  • Patient Care Coordinator (PCC - Charge RN) - Tele Med/Surg

    Community Health Network 4.3company rating

    Patient care coordinator job in Kokomo, IN

    ***Sign-on bonus offered!*** Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Care Coordinator will provide daily, shift-to-shift leadership to support the operations of the Tele Med/Surg unit. As the Patient Care Coordinator, you will exhibit excellence in clinical patient care, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team. The TMS Unit is a mixed Medical Surgical Unit with a 30-bed capacity and is the most basic of our in-patient units. All beds have capability for telemetry monitoring. This is our designated Stroke Unit at Howard Regional. Exceptional Skills and Qualifications -Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. Bachelor's degree preferred. -Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC) -2+ years experience as an RN within specialty area or related specialty area preferred
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Dental Insurance & Patient Coordinator

    Riggs Community Health 3.8company rating

    Patient care coordinator job in Lafayette, IN

    Are you a service driven individual that strives to make a positive impact in our community. Helping under-served community members gain access to top-quality affordable health care is our mission! Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Help others in a full-filling career in non-profit health care. Riggs Community Health Center...Improving Health, Improving Lives. Riggs dental team members enjoy predictable 40 hour work weeks with no nights, overtime, or weekends. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more! Essential Duties: Verifying insurance: Confirming a patient's insurance coverage and benefits Calculating costs: Estimating fees and documenting them in the patient's record Processing claims: Handling insurance claims and payments for dental treatment Coordinating services: Working with the insurance company and patient to coordinate services Resolving issues: Working with the insurance carrier to resolve coverage or financial issues Providing customer service: Handling patient inquiries and concerns Scheduling appointments: Coordinating appointments and procedures with other dental office staff Preparing reports: Creating reports and spreadsheets. Help train dental team members on best practice and share insurance knowledge. Dental insurance waivers: help complete pre-visit planning and review monthly waiver report. Actively improve encounters to ensure customer service and improve unpaid claims Monitoring progress: Tracking a patient's progress through payment plans Contacting patients: Contacting patients as appropriate to ensure treatment plans are followed and assist with applying for the sliding fee scale program Track dental cases: maintain records for ongoing denture, crown, and bridge cases to ensure process is followed and patient receives all services in a timely manner. Sending documentation: Sending supporting documentation to process claims, such as X-rays and doctor's notes Updating records: Updating a patient's record as appropriate Reviews the schedule to ensure the correct providers have been selected for the appointment and adjusts as needed. Checks electronic dental record on all scheduled appointments to ensure they are scheduled correctly to include treatment and to make sure the recare appointment is not early. Reviews appointment types to ensure the correct one was selected, if not change to correct appointment type. Communicate with patients about changes to treatment plans based on insurance allowances.
    $26k-32k yearly est. Auto-Apply 53d ago
  • Patient Service Representative

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    Patient care coordinator job in Kokomo, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC's money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $29k-33k yearly est. 17d ago
  • Patient Access Rep

    Francisan Health

    Patient care coordinator job in Rensselaer, IN

    Franciscan Health Rensselaer 1104 E Grace St Rensselaer, Indiana 47978 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU WILL DO * Interviews patient and family in order to obtain registration information and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration. * Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration information. * Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain patient flow. * Part time Evening Shift * (3) 6- or 7-hour shifts starting at 4:30p * Must be able to work rotating weekends and Holidays. QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED OR Required Professional/Vocational/Trade Training TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
    $28k-35k yearly est. 36d ago
  • Patient Access Rep I 0.5 Evenings

    Franciscan Health Indianapolis 4.1company rating

    Patient care coordinator job in Rensselaer, IN

    Franciscan Health Rensselaer1104 E Grace St Rensselaer, Indiana 47978 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU WILL DO Interviews patient and family in order to obtain registration information and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration. Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. Verbally interview patient and/or family in order to obtain registration information. Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections. Identify co-payment procedures and fiscal procedures related to registration procedures. Complete computer and telephone pre-registrations to maintain patient flow. Part time Evening Shift (3) 6- or 7-hour shifts starting at 4:30p Must be able to work rotating weekends and Holidays. QUALIFICATIONS Preferred Associate's Degree Required High School Diploma/GED OR Required Professional/Vocational/Trade Training TRAVEL IS REQUIRED: Never or RarelyJOB RANGE:INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
    $29k-32k yearly est. Auto-Apply 31d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in West Lafayette, IN?

The average patient care coordinator in West Lafayette, IN earns between $20,000 and $47,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in West Lafayette, IN

$31,000
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