Patient care coordinator jobs in West Lafayette, IN - 35 jobs
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Patient Care Coordinator
Scheduling Coordinator
Patient Service Representative
Patient Access Representative
Patient Coordinator
Registration Specialist
Patient Advocate
Front Desk Coordinator
Patient Care Coordinator
The Jane Pauley Community Health Center, Inc. 3.7
Patient care coordinator job in Kokomo, IN
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations inIndiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a PatientCareCoordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about carecoordination, patient advocacy, and driving quality improvement. The PatientCareCoordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes.
Job Summary
The PatientCareCoordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership.
Job Responsibilities (include but are not limited to):
Patient Advocacy & CareCoordination
Serve as a patient advocate, helping patients navigate the healthcare system
Provide patient education using evidence-based practice and JPCHC-approved resources
Support patient self-care management of disease and behavior modification interventions
Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams
Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit
Manage care transitions for high-risk patients, ensuring timely follow-up appointments
Perform phone triage, medication refills, and prior authorizations within scope of licensure
Document all patient interactions accurately and consistently in the EMR
Quality Improvement & Clinical Support
Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices
Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results
Perform proactive outreach to patients due for preventive screenings
Support pre-visit planning with providers and staff
Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives
Preceptorship & Mentorship
Serve as a nurse preceptor for newly hired clinical staff or nursing students
Required Skills and Qualifications
Current state licensure as a Registered Nurse (RN) required
Graduation from an accredited nursing program required
Basic Life Support (BLS) certification through AHA required
Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred
2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred
1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred
Strong critical thinking, decision-making, and problem-solving skills
Ability to assess patients without face-to-face interaction
Excellent communication and organizational skills
Knowledge of Indiana Nurse Practice Act
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$28k-34k yearly est. 17d ago
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Patient Care Coordinator
Compassus 4.2
Patient care coordinator job in Kokomo, IN
Company:
Ascension at Home Together with Compassus
The PatientCareCoordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The PatientCareCoordinator's primary function is to schedule patient services and coordinate with staff.
Position Specific Responsibilities
Schedules and appropriately documents patient schedules in a timely manner.
Participates incoordinatingcare with management and patient interdisciplinary team.
Provides effective communication to patients, staff members, other health care professionals, and referral sources.
Responds to agency and patient needs in a professional and creative manner.
Performs on-call responsibilities as assigned.
Performs other duties as assigned.
Education and/or Experience
High school diploma or GED required.
Experience with patient scheduling highly preferred.
Prior customer service preferred.
Skills
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Estimated salary range $15.00 - $26.26 / hour. Actual salary will vary by geographic location and experience.
Build a Rewarding Career with Compassus
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.
Your Career Journey Matters
We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.
The Compassus Advantage
• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.
Ready to Join?
At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$15-26.3 hourly Auto-Apply 18d ago
Patient Care Coordinator (RN) - Intensive Care Unit (ICU) - Community Howard Regional Health
Community Health Network 4.3
Patient care coordinator job in Kokomo, IN
Hiring Bonus!
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The PatientCareCoordinator (PCC) will provide daily, shift-to-shift leadership to support the operations of the ICU located at Community Howard Regional Health. The PCC will work within an exciting, fast-paced environment that is ideal for those seeking to care for the highest acuity of patients (including heart failure, respiratory failure, renal failure, multisystem failure, complex electrolyte imbalances, and complicated surgeries with intravenous infusions, extensive monitoring, and ventilator support capabilities). The PCC will work collaboratively with a great team in this 8-bed unit to care for some of Howard County's sickest patients. As the PatientCareCoordinator, you will exhibit excellence in clinical patientcare, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team.
Exceptional Skills and Qualifications
Demonstration of performance consistent with professional standards of practice, care, the Nurse Practice Act and the mission and goals of Community Health Network; demonstration of skills in collaboration, delegation, negotiation and management of resources.
• Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. Bachelor's degree preferred.
• Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
• Acute care experience in ICU preferred.
• Excellent communication skills.
• Excellent team skills.
• Compassionate and caring.
• Accountable.
• Self-directed.
• EPIC experience is a plus.
$25k-32k yearly est. Auto-Apply 59d ago
Scheduling Coordinator
Trilogy Health Services 4.6
Patient care coordinator job in Logansport, IN
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs.
Key Responsibilities
* Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy.
* Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave.
* Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades.
* Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules.
* Manages nursing hours (PPD) and proper staff ratio to census.
* Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives.
* Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging.
* Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience.
* Provide direct patientcare as needed based on the scope of your license or certification
Qualifications
* High School Diploma or GED/HSE preferred
* 1-3 Years of relevant experience preferred
* Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience.
Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience
LOCATION
US-IN-Logansport
WoodBridge Health Campus
602 Woodbridge Avenue
Logansport
IN
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming carecoordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Demond **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs.
Key Responsibilities
* Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy.
* Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave.
* Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades.
* Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules.
* Manages nursing hours (PPD) and proper staff ratio to census.
* Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives.
* Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging.
* Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience.
* Provide direct patientcare as needed based on the scope of your license or certification
Qualifications
* High School Diploma or GED/HSE preferred
* 1-3 Years of relevant experience preferred
* Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience.
Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
$32k-39k yearly est. Auto-Apply 11d ago
Patient Access Rep
Francisan Health
Patient care coordinator job in Lafayette, IN
Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinatePatient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
* Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
* Verbally interview patient and/or family in order to obtain registration information.
* Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED
* Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
JOB RANGE:
INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$27k-35k yearly est. 7d ago
DENTAL INSURANCE & PATIENT COORDINATOR
Riggs Community Health 3.8
Patient care coordinator job in Lafayette, IN
Are you a service driven individual that strives to make a positive impact in our community. Helping under-served community members gain access to top-quality affordable health care is our mission! Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Help others in a full-filling careerin non-profit health care. Riggs Community Health Center...Improving Health, Improving Lives.
Riggs dental team members enjoy predictable 40 hour work weeks with no nights, overtime, or weekends. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more!
Essential Duties:
Verifying insurance: Confirming a patient's insurance coverage and benefits
Calculating costs: Estimating fees and documenting them in the patient's record
Processing claims: Handling insurance claims and payments for dental treatment
Coordinating services: Working with the insurance company and patient to coordinate services
Resolving issues: Working with the insurance carrier to resolve coverage or financial issues
Providing customer service: Handling patient inquiries and concerns
Scheduling appointments: Coordinating appointments and procedures with other dental office staff
Preparing reports: Creating reports and spreadsheets. Help train dental team members on best practice and share insurance knowledge.
Dental insurance waivers: help complete pre-visit planning and review monthly waiver report. Actively improve encounters to ensure customer service and improve unpaid claims
Monitoring progress: Tracking a patient's progress through payment plans
Contacting patients: Contacting patients as appropriate to ensure treatment plans are followed and assist with applying for the sliding fee scale program
Track dental cases: maintain records for ongoing denture, crown, and bridge cases to ensure process is followed and patient receives all services in a timely manner.
Sending documentation: Sending supporting documentation to process claims, such as X-rays and doctor's notes
Updating records: Updating a patient's record as appropriate
Reviews the schedule to ensure the correct providers have been selected for the appointment and adjusts as needed.
Checks electronic dental record on all scheduled appointments to ensure they are scheduled correctly to include treatment and to make sure the recare appointment is not early.
Reviews appointment types to ensure the correct one was selected, if not change to correct appointment type. Communicate with patients about changes to treatment plans based on insurance allowances.
$26k-32k yearly est. Auto-Apply 54d ago
Patient Services Representative
Bridgeview Eye Partners 4.6
Patient care coordinator job in Kokomo, IN
The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patientsin and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER:
Starting wage of $14.00 - $15.00 per hour based on previous experience
6.5 paid holidays per year
Approximately 10 days of PTO within first year
Full slate of benefits to include health, dental, vision, and 401k
Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:
Greet patientsin a friendly, professional manner
Answer phone calls, schedule appointments, assist inpatient communications and recalls
Respond to patient inquiries about billing, procedures, policies and available services
Prepare patient chart prior to appointment and complete upon patient arrival
Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
Monitor patient flow throughout the office, properly communicating delays
Provide a safe and clean office environment
Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
Work Environment: Professional medical office environment.
$14-15 hourly 38d ago
Patient Access Representative I (0.7 FTE Day)
Franciscan Health Indianapolis 4.1
Patient care coordinator job in Lafayette, IN
Franciscan Health Lafayette East Campus1701 S Creasy Ln Lafayette, Indiana 47905
The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinatePatient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
Verbally interview patient and/or family in order to obtain registration information.
Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
Identify co-payment procedures and fiscal procedures related to registration procedures.
Complete computer and telephone pre-registrations to maintain patient flow.
QUALIFICATIONS
Preferred Associate's Degree
Required High School Diploma/GED
Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
JOB RANGE:INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$29k-32k yearly est. Auto-Apply 9d ago
Scheduling Coordinator
Gorman & Bunch ? Your Family Orthodontics Provider In Central Indiana
Patient care coordinator job in Kokomo, IN
The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.
Essential Job Function:
Schedule, authorize and send pertinent medical records/orders for appointments
Maintain a positive and friendly attitude and deliver excellent customer service to patientsCoordinatepatient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
Be receptive to training and coaching on best practices
Maintain an organized working space
Coordinate with other team members and doctors as needed for scheduling issues or questions
Other duties as required as they relate to the position
Knowledge, Skills and Abilities:
Understanding of best practices in the industry as it relates to schedule coordination and patient intake
Excellent customer service experience
Have excellent written and oral communication skills
Compassion and high level of service for our patients, parents, and staff
Integrity, always doing the right thing
Dependable, reliable to be at work when scheduled
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Professional manner and appearance at all times
Computer skills: Microsoft office and Web Browser
Telephone skills: Proper telephone etiquette and information gathering skills
Education and Experience
High-School Diploma Required
1-3 Years Relative Experience
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
$31k-44k yearly est. Auto-Apply 60d+ ago
Scheduling Coordinator
Gorman & Bunch Orthodontics
Patient care coordinator job in Kokomo, IN
Job Description
The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.
Essential Job Function:
Schedule, authorize and send pertinent medical records/orders for appointments
Maintain a positive and friendly attitude and deliver excellent customer service to patientsCoordinatepatient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
Be receptive to training and coaching on best practices
Maintain an organized working space
Coordinate with other team members and doctors as needed for scheduling issues or questions
Other duties as required as they relate to the position
Knowledge, Skills and Abilities:
Understanding of best practices in the industry as it relates to schedule coordination and patient intake
Excellent customer service experience
Have excellent written and oral communication skills
Compassion and high level of service for our patients, parents, and staff
Integrity, always doing the right thing
Dependable, reliable to be at work when scheduled
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Professional manner and appearance at all times
Computer skills: Microsoft office and Web Browser
Telephone skills: Proper telephone etiquette and information gathering skills
Education and Experience
High-School Diploma Required
1-3 Years Relative Experience
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
$31k-44k yearly est. 30d ago
Scheduling Coordinator
Indiana Metal 4.0
Patient care coordinator job in Bainbridge, IN
Indiana Metal, Inc. - Full Time
Indiana Metal is seeking a highly organized, proactive, and detail-oriented Scheduling Coordinator to support efficient execution of deliveries, installation schedules, production timing, and document readiness across multiple departments. This role serves as the central hub between our Weathertight Warranty (WTW) program, logistics team, fabrication shop, subcontractors, and sales staff to ensure projects move smoothly from planning to completion.
The Scheduling Coordinator ensures all schedules, documentation, materials, and communications are properly aligned, tracked, and executed. They will manage timelines, anticipate needs, and provide clear communication to customers, subcontractors, internal teams, and field leadership.
This position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating details, and understands how great organization impacts customer experience and operational success.
Key Responsibilities
Delivery & Logistics Scheduling
Schedule customer deliveries and coordinate trucking resources.
Confirm delivery timing with customers and maintain proactive communication on changes.
Serve as a point of contact for delivery drivers needing clarification, paperwork, schedule details, or updates.
Ensure all delivery documentation is complete, accurate, and accessible before scheduling.
Weathertight Warranty Install Scheduling
Schedule WTW installations incoordination with the Field Manager.
Verify all necessary documentation is received before scheduling installation dates-including aerial reports, panel layouts, measurements, and jobsite readiness confirmations.
Track missing items, request them as needed, and maintain documentation until complete.
Send full installation packets to subcontractors with job information, timing, site notes, and required materials.
Notify customers of installation timing and maintain status updates.
Production Scheduling
Schedule steel panel and trim production for the fabrication shop.
Print packet paperwork, verify measurements, and ensure required components are included.
Monitor open items needed for manufacturing or install (special trim, custom parts, windows, doors, etc.).
Track progress and ensure jobs move forward on schedule without delays.
Subcontractor Coordination
Confirm subcontractors have correct job details ahead of installation.
Track subcontractor milestones and ensure approved payments are issued at the correct time after completion and verification.
Support the Field Manager in confirming quality expectations and timelines are met.
Sales and Production Liaison
Act as the communication bridge between sales personnel and fabrication production, ensuring clean handoffs and clarity on job details, changes, and timing.
Monitor open questions, material needs, or design clarifications and ensure tasks are closed out without lag or confusion.
Route job notes, layout details, and measurement confirmations to the appropriate teams in a timely manner.
General Duties
Keep schedules current, updated, and clearly documented inIndiana Metal's systems.
Maintain accurate, clean paperwork and digital records for deliveries, jobs, and installations.
Handle basic customer questions regarding timing, documentation needs, readiness, and scheduling logistics.
Support internal process improvements to reduce scheduling gaps, communication delays, or inefficiencies.
Follow up consistently on missing documentation, open items, and pending approvals.
Keep all parties informed regarding changes or scheduling impacts.
Maintain confidentiality of project data and customer information.
Support and collaborate with the WTW Field Manager to ensure successful, clean installs with minimal rework.
Assist in refining scheduling workflows as the program grows.
Qualifications
Demonstrated office experience in a fast-paced environment (2+ years preferred)
Scheduling or project coordination experience required
Familiarity with ERP systems strongly preferred (manufacturing or construction ERP a plus)
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)
Strong communication skills - both written and verbal
High attention to detail and accuracy
Highly organized, able to juggle multiple projects, deadlines, and priorities
Calm, solution-driven approach under pressure
Ability to delegate tasks appropriately and follow through
Strong time management and problem-solving skills
Comfortable working with drivers, subcontractors, customers, and internal staff
Professional and confident phone and email communication
Ability to identify missing information and proactively obtain it
Experience in construction, roofing, logistics, scheduling, or manufacturing is a strong plus
Additional Qualities We Value
Familiarity with metal roofing, construction sequencing, or warranty processes
Understanding of basic jobsite readiness requirements
Comfortable reading basic layouts, measurements, and install details
Can support policy compliance for WTW documentation and best practices
Capable of spotting breakdowns, delays, or documentation gaps early and addressing them before they become problems
Benefits
Full-time, on-site role at Indiana Metal
Standard Indiana Metal benefits package applies (health benefits, paid time off, holiday pay, etc.)
Starting at $21/ hour
Competitive compensation based on experience
About Indiana Metal
Indiana Metal manufactures American-made steel roofing, siding, trims, and components, providing contractors and homeowners with superior building materials backed by dedicated service and innovative support. Our team values integrity, efficiency, quality, and strong relationships with those we serve.
$21 hourly 38d ago
PT - In-Patient
Rightsourcing-Carle Hoopeston Regional
Patient care coordinator job in Hoopeston, IL
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
$32k-40k yearly est. 58d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Patient care coordinator job in Lebanon, IN
Front Desk Coordinator - Be the First Smile Patients See!
Job Type: Full-time
About Us At our practice, patientcare isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 7:45am-5:00pm
Tuesday: 7:45am-5:00pm
Wednesday: 7:45am-5:00pm
Thursday: 7:45am-5:00pm
Your Role as a Front Desk Coordinator
As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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$25k-31k yearly est. Auto-Apply 8d ago
Specialist-Registration Tipton
Indiana University Health 4.6
Patient care coordinator job in Tipton, IN
Registration Specialist
$24k-28k yearly est. Auto-Apply 18d ago
Specialist-Registration Tipton
IU Health Inc. 4.8
Patient care coordinator job in Tipton, IN
Registration Specialist
Schedule:
Monday to Friday 8:30am to 5:00pm. No weekends or major holidays.
Benefits:
Eligible for comprehensive benefits package (health, dental, vision, retirement)
Training:
On-the-job training provided
May require travel to Indianapolis
What You'll Do:
Welcome and assist patients upon arrival
Verify insurance and update patient records
Answer phone calls and route messages through patient charts
Manage patient flow efficiently and professionally
Schedule appointments and explain department policies
What We're Looking For:
High School Diploma or GED required
Previous healthcare experience preferred
Knowledge of Cerner is a plus
Strong computer skills and proficiency in MS Office
Friendly, professional demeanor
Ability to learn medical coding (ICD-10, CPT)
Understanding of insurance and medical terminology preferred
Why Join Us?
Supportive team environment
Flexible schedule with no weekend work
Opportunity to grow in a healthcare setting
$28k-31k yearly est. Auto-Apply 19d ago
Patient Care Coordinator (PCC - Charge RN) - Tele Med/Surg
Community Health Network 4.3
Patient care coordinator job in Kokomo, IN
***Sign-on bonus offered!***
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The PatientCareCoordinator will provide daily, shift-to-shift leadership to support the operations of the Tele Med/Surg unit. As the PatientCareCoordinator, you will exhibit excellence in clinical patientcare, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team.
The TMS Unit is a mixed Medical Surgical Unit with a 30-bed capacity and is the most basic of our in-patient units. All beds have capability for telemetry monitoring. This is our designated Stroke Unit at Howard Regional.
Exceptional Skills and Qualifications
-Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. Bachelor's degree preferred.
-Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC)
-2+ years experience as an RN within specialty area or related specialty area preferred
$25k-32k yearly est. Auto-Apply 60d+ ago
Dental Insurance & Patient Coordinator
Riggs Community Health 3.8
Patient care coordinator job in Lafayette, IN
Are you a service driven individual that strives to make a positive impact in our community. Helping under-served community members gain access to top-quality affordable health care is our mission! Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Help others in a full-filling careerin non-profit health care. Riggs Community Health Center...Improving Health, Improving Lives.
Riggs dental team members enjoy predictable 40 hour work weeks with no nights, overtime, or weekends. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more!
Essential Duties:
Verifying insurance: Confirming a patient's insurance coverage and benefits
Calculating costs: Estimating fees and documenting them in the patient's record
Processing claims: Handling insurance claims and payments for dental treatment
Coordinating services: Working with the insurance company and patient to coordinate services
Resolving issues: Working with the insurance carrier to resolve coverage or financial issues
Providing customer service: Handling patient inquiries and concerns
Scheduling appointments: Coordinating appointments and procedures with other dental office staff
Preparing reports: Creating reports and spreadsheets. Help train dental team members on best practice and share insurance knowledge.
Dental insurance waivers: help complete pre-visit planning and review monthly waiver report. Actively improve encounters to ensure customer service and improve unpaid claims
Monitoring progress: Tracking a patient's progress through payment plans
Contacting patients: Contacting patients as appropriate to ensure treatment plans are followed and assist with applying for the sliding fee scale program
Track dental cases: maintain records for ongoing denture, crown, and bridge cases to ensure process is followed and patient receives all services in a timely manner.
Sending documentation: Sending supporting documentation to process claims, such as X-rays and doctor's notes
Updating records: Updating a patient's record as appropriate
Reviews the schedule to ensure the correct providers have been selected for the appointment and adjusts as needed.
Checks electronic dental record on all scheduled appointments to ensure they are scheduled correctly to include treatment and to make sure the recare appointment is not early.
Reviews appointment types to ensure the correct one was selected, if not change to correct appointment type. Communicate with patients about changes to treatment plans based on insurance allowances.
$26k-32k yearly est. Auto-Apply 53d ago
Patient Service Representative
The Jane Pauley Community Health Center, Inc. 3.7
Patient care coordinator job in Kokomo, IN
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations inIndiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health.
Job Summary
As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites.
Job Responsibilities (include but are not limited to):
Greet and assist patients and families in a professional and friendly manner
Schedule patient appointments and manage inbound calls (answered by third ring)
Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR)
Determine patient eligibility for financial assistance programs and obtain required documentation
Collect patient co-payments and follow JPCHC's money handling procedures
Assist with medical record requests, correspondence, and message response within one business day
Maintain cleanliness and organization of the patient waiting area
Provide coverage across JPCHC locations during staffing shortages
Participate in departmental and organizational meetings
Perform other duties as assigned
Required Skills and Qualifications:
High School Diploma or equivalent (GED) preferred
Knowledge of medical office practices required
Strong written and verbal communication skills
At least two (2) years of experience in an ambulatory healthcare setting preferred
Excellent customer service and interpersonal skills
Ability to adapt quickly and travel between practice sites as needed
Basic computer literacy and accuracy in data entry
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$29k-33k yearly est. 17d ago
Patient Access Rep
Francisan Health
Patient care coordinator job in Rensselaer, IN
Franciscan Health Rensselaer 1104 E Grace St Rensselaer, Indiana 47978 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU WILL DO
* Interviews patient and family in order to obtain registration information and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
* Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
* Verbally interview patient and/or family in order to obtain registration information.
* Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
* Part time Evening Shift
* (3) 6- or 7-hour shifts starting at 4:30p
* Must be able to work rotating weekends and Holidays.
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED OR Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$28k-35k yearly est. 36d ago
Patient Access Rep I 0.5 Evenings
Franciscan Health Indianapolis 4.1
Patient care coordinator job in Rensselaer, IN
Franciscan Health Rensselaer1104 E Grace St Rensselaer, Indiana 47978
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU WILL DO
Interviews patient and family in order to obtain registration information and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
Verbally interview patient and/or family in order to obtain registration information.
Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
Identify co-payment procedures and fiscal procedures related to registration procedures.
Complete computer and telephone pre-registrations to maintain patient flow.
Part time Evening Shift
(3) 6- or 7-hour shifts starting at 4:30p
Must be able to work rotating weekends and Holidays.
QUALIFICATIONS
Preferred Associate's Degree
Required High School Diploma/GED OR Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or RarelyJOB RANGE:INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
How much does a patient care coordinator earn in West Lafayette, IN?
The average patient care coordinator in West Lafayette, IN earns between $20,000 and $47,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in West Lafayette, IN