Patient care coordinator jobs in West Palm Beach, FL - 498 jobs

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

PRIMARY PURPOSE: To serve the immediate health and psychosocial needs of clients by providing information, advice, and referral services. ESSENTIAL JOB FUNCTIONS: * Collaborate with physicians, care teams, and other staff members in ensuring patients are directed to the appropriate level of care resources and services. * Collaborate with teams across the care continuum to oversee and ensure appropriate care transitions. * Responsible for the tracking, coordination, and communication of patient referrals * Ensure that referrals are addressed in a timely manner. * Remind patients of scheduled appointments. * Ensure that patient's primary care chart is up to date with information on specialist consult reports. Specialty consultations must be requested within a specific time, as per clinic policy. * Conduct intake/enrollment screening and documentation of all services and referrals on a service plan * Complete appropriate documentation, scheduling, and work in Epic as it pertains to completing all assigned job duties. * Adheres to all departmental policies, procedures, and standard work in completing all assigned tasks and duties. Maintains awareness and understanding of individual and department. * performance measures and embraces improvement efforts and changes to continually meet performance goals. * Determine the client's needs. * Provide clients with referrals to federal, state, and local social services programs. * Document all care provided, directly or indirectly by others (i.e. referrals, services, consults, etc.) * Maintain client confidentiality. * Attends FoundCare programs and other meetings in the community. * Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers. Cooperates with Management and peers to promote an environment of teamwork and collaboration. * Become familiar with local community resources. * Complies with all FoundCare program policies and procedures. * Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other tasks to support events. * Attends and participates in all meetings, daily huddles, seminars, and in-service training as required. * Perform other duties, as assigned. Requirements REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of Social Work and community resources * Ability to communicate effectively with others, with or without the use of an interpreter. * Medical terminology, in registration tasks and front desk operations * Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature. * Excellent interpersonal, organizational, and communications skills * The ability to multi-task and stay organized. * The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel * A clear understanding of the FoundCare program and related agencies * Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs * The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency's mission in the prevention and transmission of HIV disease PHYSICAL REQUIREMENTS: * Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties. * Ability to lift and carry objects weighing 25 pounds or less. * Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. * Ability to travel to other FoundCare locations and perform job duties. * Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: * Bachelor Degree required. * Minimum of 2 years' experience in clinical settings/FQHC. * Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection. * Excellent written and verbal communication skills * Valid driver's license, automobile insurance, and a reliable automobile * PC proficient * Knowledge of community source organizations * Bilingual Preferred: English and Haitian Creole/Spanish is highly desirable. Salary Description $21-$23 per hour

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Friday, 8:30am - 5:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: High school diploma or GED equivalent Certified Medical Assistant (AAMA) preferred Medical terminology knowledge We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Job Description Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time. Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public. Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives. Specifically, you will: Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be. Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively. Assist with procuring medical records, appointments, and follow-up note from external practices. Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality. Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience. Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner. Requirements Requirements Associate's or Bachelor's degree required 5+ years customer service experience in a hospitality or membership role with in-person interaction required Experience in Health Information Management/EMR (Electronic Medical Records) processes Passionate about accuracy, exceptional hospitality, and protecting confidential information Effective, kind, anticipatory and professional business communication using email and phone Knowledge of HIPAA Privacy & Security preferred Benefits Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire Flexible Time Off 401k contributions and 4% match starting after 6 months Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure Fitness Perks including Wellhub + Time to give back and make an impact in underserved communities

At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives. That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities. Opportunity awaits - welcome to Claremedica. ESSENTIAL FUNCTIONS The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support. DUTIES AND RESPONSIBILITIES Interact with patients and visitors in a polite and friendly manner. Enthusiastically greet every guest that enters our center. Responsible for preparing new patient registration, patient check-in, and patient check-out. Answer all phone calls professionally and courteously, taking detailed and accurate messages. Maintain and organize the Provider's schedule by scheduling, rescheduling, and confirming appointments for patients. Responsible for verifying patient demographic-related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits. Verify each patient is scheduled for the proper appointment types. Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected. Send detailed Telephone Encounters to the corresponding parties. Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system. Monitor and process incoming faxes. Restock office supplies as needed and maintain inventory log. Maintain cleanliness of space by keeping front office and lobby area neat and tidy. Maintains the confidentiality of patients' personal information and medical records. Participates in daily/weekly huddles. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Performs other duties as assigned and modified at manager's discretion. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. Qualifications QUALIFICATIONS/REQUIREMENTS High School Diploma, GED, or equivalent combination of education and/ or experience. A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience. BLS preferred. Exceptional oral and written communication skills, time management skills and organizational skills. Ability to communicate with employees, patients, and other individuals in a professional and courteous manner. Mindset focused on resolving problems for patients and achieving team goals. Knowledge of medical products, terminology, services, standards, policies, and procedures. Ability to act calmly in busy or stressful situations. Demonstrated strong listening skills. Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM. Skilled in basic phone and computer operation. Ability to work effectively within role independently and with other team members. Ability to organize and complete work in a timely manner. Detail-oriented to ensure accuracy of reports and data. Proficiency with the ability to problem solve, multitask, and carry out instructions. Ability to read, write and effectively communicate in English. Bilingual is a plus. HIPAA and AHCA experience preferred. Healthcare experience preferred. EMR system experience preferred. WORKING CONDITIONS General office working conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals. WORK ENVIRONMENT Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL Local travel between care centers may be required for coverage. SAFETY HAZARD OF THE JOB Minimal Hazards

Patient Care Representative Summary: This position is responsible for traveling to assigned offices and performing administrative tasks pertaining to beneficiaries aligned with practices. Ranges from contacting patients to administrative duties using the company's proprietary software with the goal of supporting company initiatives and patient assignment. This job description may be edited at any time per the company's needs, with relevant notice to the employee. Reliable transportation and Spanish fluency are required. This role includes mileage reimbursement for required travel between work sites. Essential Duties and Responsibilities: Coordinate patient assignment project-based work by contacting and scheduling patients for appropriate visits. Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits. Communicate with office staff to provide updates to relevant company teams pertaining to office workflow. Deliver reports to office staff as requested from company representatives. Use company software to track patients in the system and ensure proper outreach to beneficiaries. Contact and schedule patients for appropriate appointments for company participants. Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service. Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and ACO teams as requested. Maintain assignment education and training documents / systems. Maintain patient engagement processes and systems. Remotely integrating practice EMRs with the company's to transition into care coordination for our designated PAC team as needed. Submit file /documentation to office staff and relevant company teams as requested for reviewing, quality assurance checks, and other purposes. Collect office data representing practices' performance with various patient care services and collect patient data for use through our eligibility system. File and retrieve documents and reference materials. Ensure validity of the reporting system, track patient logs within the software. Must abide to all HIPAA, Confidentiality and Privacy laws. Education / Experience: Minimum or pursuit of AA / Bachelor's degree (preferred) 1-2 years' experience in a healthcare environment 1-2 years' experience working with major EMR software (eClinical, Athena, PracticeFusion, etc.) 1-2 years of experience using Microsoft Excel and other Microsoft products Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Superior organizational and planning skills Effective written and verbal communication skills Superior customer service Problem analysis and problem-solving skills Keen judgment and decision-making ability High confidentiality awareness Knowledge of HIPAA: Legal and ethical consideration related to employee information Attendance/Punctuality - Is consistently at work and on time. Attention to detail and accuracy Unrestricted driver's license. Knowledge of standard office administrative practices and procedures Reliable transport Physical Demands: While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitor for prolonged periods. The employee may lift and/or move up to 10 pounds. ********************************************************************************************************************************************************************************************************************************************************** Job Type: Full-time Pay: $22.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance Medical Specialty: Primary Care Schedule: 8-hour day shift - business hours as needed Monday to Friday Overtime Education: Associate's (Preferred) Language: Spanish (Required) Ability to Commute: Palm Springs, FL 33406 (Required) Willingness to travel: 75% (Required) Work Location: In person

Job DescriptionBenefits: Dental insurance Health insurance Training & development Vision insurance House of Hope, a well-established nonprofit organization, providing care and residential treatment to individuals suffering from substance abuse use is seeking a highly organized Care Coordinator with excellent communication and problem-solving skills and driven by a genuine desire to help others to join our team! As a Care Coordinator, your position is essential in coordinating and aiding persons served in receiving needed care, attending scheduled appointments, and receiving medications as prescribed. Job Responsibilities: Collaborate with persons served in obtaining ingoing services, such as medical, dental, vision, housing, financial assistance, legal advocacy, etc. Assist in obtaining and or reactivating persons served disability benefits, Medicaid, etc. Ensure persons served receive their medications within established timeframes Conduct medication checks daily and documenting compliance in the applicable EMR system. Monitor all new or updated medications ensuring proper documentation and medication continuity. Responsible for completing and uploading all incidental funds paperwork while maintaining accuracy and compliance with agency policy. Assist facility counselors with discharge planning. Additional tasks and duties as assigned. Required Experience and Qualifications: High School Diploma required. Bachelors Degree Preferred. One (1) year Care Coordinator experience. Two (2) years of Behavioral Health experience. Experience in working with the substance abuse population preferred. Ability to work with a diverse population. Computer Literate

Job Description OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. + Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. + Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. + Uses web-based insurance platforms to generate referral authorizations. + Effectively communicates the physicians/clinicians needs or outstanding items to patients. + Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. + Ensures any missed external appointments are rescheduled and communicated to the PCP. + Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. + Provides extraordinary customer service to all internal and external customers. + Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: + Knowledge of medical terminology, CPT, HCPCS and ICD coding desired + An understanding of the company's patient population, including the complexities of Medicare programs + Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. + An understanding of the company's patient population, including the complexities of Medicare programs + Detail-oriented with the ability to multi-task. + Able to exercise proper phone etiquette. + Ability to navigate proficiently through computer software systems & use technology. + Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. + Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: + High School diploma or equivalent required + A minimum of 1 year of referral experience in a healthcare setting required. + Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. + Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred + Healthcare experience within the Medicare Advantage population preferred. + Medical Assistant certification preferred + CPR for Healthcare Providers is preferred **PAY RANGE:** $16.5 - $23.56 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Care Coordinator General Summary: Responsible for coordinating patient shifts and visits, maintaining, and maintaining scheduling records and care logs. This includes accurate and timely communication of scheduling changes between office and field staff. Support Agency leaders within the company's day-to-day operations and general compliance. Address and support the administrative needs of clients and caregivers within the Agency. Patient Population: N/A Essential Functions: Ensure timely staffing and scheduling visits for field staff, including reassignments or call-in replacements. Ensure accurate time and mileage entries by field staff to assist with client billing and field staff payroll. Ensure timely follow-through with field staff and patients/families, which may include but is not limited to the Start of Care (SOC) report, Schedule Calendar Report, telephone calls, emails, faxes, etc. Maintain a current client roster with necessary information. Ensure caregivers have met all HR requirements and possess the skills for their assigned patients. Communicate effectively with clients, their families, team members, and other healthcare professionals. Oversee Agency communications, including telephones, mail, email, and fax. Promote the Company's financial success by maintaining proper caregiver pay rates and limiting overtime hours. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency. Handle after-hours administrative duties as assigned. This description is a general statement of the required essential functions performed regularly and continuously. It does not exclude other duties as assigned. Supervises: N/A Requirements Experience: At least one (1) year experience in a general office environment. Preferred, Health care experience. Skills: Ability to communicate verbally and in writing effectively. Computer skills. Must read, write and comprehend English. Education: High school diploma or equivalent. Licensure/Certification: Current driver's license in good standing. The employee is responsible for renewing their driver's license before it expires to continue employment. Physical Requirements: Prolonged sitting, standing, and walking are required. Ability to handle stressful situations calmly and courteously at all times. Requires working under some stressful conditions to meet deadlines and Company needs. Environmental/Working Conditions: Works primarily in an office environment. Some exposure to unpleasant weather.

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Description We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Description Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions

InBloom Autism Services has created an inviting and engaging, play-based environment for children with Autism Spectrum Disorder (ASD) to develop their skills as well as a supportive, value-driven organization for our team members to do what they do best. We offer an extensive support model for the purpose of continuing the growth and development of our teams. We never stop learning. We are looking for an experienced Care Coordinator for our Clinical Support Center in Ft. Lauderdale who likes the challenge of a fast-paced environment. Ideally, the candidate must possess a willingness and ability to learn quickly and be a motivated and detail-oriented team player. It is important to be polished in appearance and possess great communication skills, professionalism and always with a positive attitude. The Care Coordinator at InBloom Autism Services is someone who takes pride in being organized, paying attention to details, and helping others succeed. In the spirit of InBloom's core value to “always do the right thing” the Care Coordinator works diligently with the rest of the Care Team to make sure the individuals who receive care from InBloom Autism Services can do so without having to worry about the logistics of verifying coverage and maintaining authorizations with their healthcare coverage provider. The Care Coordinator does their part so caregivers can focus on the most important thing: progress for their child. The Care Coordinator is a team-player, an effective communicator, and a positive influence to the rest of the Care Team each and every day. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for pre-certification/authorization and insurance verification for all patients, in coordination with the rest of the Care Coordination team. Research, follow-up, and resolve open & pending authorizations in a timely manner Calculate cash estimates for patients on upcoming visits/ procedures. Document activity in the patient accounts. Accurately enter insurance information into computer system. Concisely, precisely and accurately document all information. Help the Care Team maintain clear communication with patients as well as insurance companies. Work closely with other departments to communicate authorization approvals and denials, patient benefit changes, and other information Maintain strict confidentiality of patient and center related business. Obtain prior authorization for medical services. Scanning medical documents into patient accounts. Performs other related duties as assigned. Qualifications High School Diploma or equivalent. Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others. Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught. Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes. Possesses the ability to adjust to constantly changing workloads. Strong Written and Communication skills Ability to multitask and has exceptional organizational skills Ability to communicate and coordinate between departments. Work environment Noise Level is moderate to loud Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Travel required None. Affirmative Action/EEO statement InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay Range Up to USD $42,000.00/Yr.

American Health Associates, a premier clinical laboratory predominantly servicing the long-term care industry now offers at-home care services (phlebotomy, medical imaging, etc.). This service aims to help expand patients' options when it comes to how and where they get their medical imaging, blood work and labs done. We know how hard it can be to get to an imaging center or lab for those with limited mobility, severe health conditions, and for those with lack of transportation. AHA is changing lives for the people we serve and the people we hire. Join our team who make a difference in people's lives every single day! AHA's Care at Home Coordinator is a highly visible customer service and patient-focused role. Our Coordinator is responsible for resolving client concerns regarding patients that require a home draw and/or medical imaging services. Develop and maintain schedule for phlebotomists and imaging technologists assigned to the home care patient. Troubleshoot inquiries from all sources (e.g., Client Services/Sales). Client notification and follow-up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare services are provided by AHA's Mobile Care Service team. This is not a remote position. RESPONSIBILITIES: · Handle all concerns regarding patient phlebotomy draws and medical imaging. These concerns may be received by telephone, or in writing/email/fax. · Daily logs/schedules will be developed and tracked to completion for our Mobile Care Services team to ensure at homes services are completed in a timely manner. · Document reporting or call history will be maintained for department metrics. · AHA's Care at Home Coordinator will contact the client or patient to resolve routine matters related to patient testing or medical imaging services. Patients may also be called to schedule at home services. · Use the established protocols for reporting client complaints. · Provide research and resolution on complex issues, including those that have been referred by Client Services. · May coordinate or provide training to new hires. · Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement. · May assist in the delegation of work in the absence of the supervisor or manager. · Ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls. · Provide extraordinary customer service and collaboration to all internal and external customers. · Performs other related duties as assigned. Requirements · High School Diploma (or equivalent) required. · Healthcare/clinical laboratory or customer service experience is preferred. · Must demonstrate a strong history of dependability and customer service skills. · Experience in a Call Center/Customer service environment preferred. · Data entry experience preferred. · Strong typing and computer skills. · Excellent verbal and written communication skills. · Strong teamwork skills. · Ability to manage stress. · Capable of handling multiple priorities and their time in a high-volume setting. · Willingness to accept additional responsibilities with a positive attitude. · May need to be available on alternating weekends. · Must possess a passion for SAFETY and CUSTOMER SERVICE! AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

We are looking for someone available for Wednesdays and weekends 9:30am to 5pm...with a possible fulltime opening in the future. Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list. Arbor People feel the love every day because we provide: * Free Meal for Each Work Shift * Employee Assistance Program - Wellness Resources for You and Your Family * Competitive Pay Rates * Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash * Options To Get Paid on Your Own Schedule * Certified Great Place to Work * Pathways For Growth Opportunities * Diversity, Equity and Inclusion Training * Tuition Assistance * Student Loan Repayment Assistance * Access To Emergency Financial Assistance * Access To Health, Dental, Vision Insurance * 401K with Employer Matching Contributions As a Memory Care Engagement Coordinator at The Arbor Company, your work matters. Here's why: * You will provide meaningful and engaging opportunities for our residents to thrive and improve their overall health and spirit through our 6-dimensional engagement program * You will make a positive contribution to the lives of our residents and families through building deep connections. * You can utilize your creativity and have fun at work! * You will be a part of a dynamic team You'll be great on this team because you have: * Previous experience as a teacher, childcare provider, event planner, or a caregiver. * Seeking a career in healthcare/assisted living * Passion for helping others and seniors * Experience working in an Activities department in an assisted living community is a plus. * Memory care experience is desired. Our people and our residents are at the center of our universe. We can't wait to meet you! The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Arbor8

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions