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Personal banker vs finance service representative

The differences between personal bankers and finance service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a personal banker and a finance service representative. Additionally, a finance service representative has an average salary of $38,361, which is higher than the $37,639 average annual salary of a personal banker.

The top three skills for a personal banker include customer relationships, cross-sell and customer satisfaction. The most important skills for a finance service representative are financial services, patients, and team-oriented environment.

Personal banker vs finance service representative overview

Personal BankerFinance Service Representative
Yearly salary$37,639$38,361
Hourly rate$18.10$18.44
Growth rate10%10%
Number of jobs36,603220,519
Job satisfaction3-
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Average age4343
Years of experience44

What does a personal banker do?

A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.

What does a finance service representative do?

A financial service representative typically works for a bank or a similar establishment. One of their primary responsibilities is to reach out to clients and offer financial advice, services, or products such as insurance and credit cards. They can also set appointments, meet with clients to discuss benefits, and even gather applications. Furthermore, a financial service representative needs to have extensive knowledge of the products and services and be equipped with communication skills to build a rapport that will be essential in securing trust and sales.

Personal banker vs finance service representative salary

Personal bankers and finance service representatives have different pay scales, as shown below.

Personal BankerFinance Service Representative
Average salary$37,639$38,361
Salary rangeBetween $29,000 And $48,000Between $25,000 And $58,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyNorthern TrustBloomberg
Best paying industryFinanceGovernment

Differences between personal banker and finance service representative education

There are a few differences between a personal banker and a finance service representative in terms of educational background:

Personal BankerFinance Service Representative
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Personal banker vs finance service representative demographics

Here are the differences between personal bankers' and finance service representatives' demographics:

Personal BankerFinance Service Representative
Average age4343
Gender ratioMale, 44.6% Female, 55.4%Male, 41.2% Female, 58.8%
Race ratioBlack or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2%Black or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 11.9% Asian, 10.1% White, 67.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between personal banker and finance service representative duties and responsibilities

Personal banker example responsibilities.

  • Manage customer s portfolio while identifying cross-sell opportunities to increase acquisition of customer s financial and credit services.
  • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
  • Certify as a public notary and international wire transfers.
  • Process consumer loan applications following approve guidelines, NMLS certify.
  • Identify and maximize new account sales and cross-sell opportunities, utilizing customer profiling to develop book of business.
  • Identify cross-sell opportunities, including opportunities to refer customers to other sales representatives through proper customer profiling and needs-base selling.
  • Show more

Finance service representative example responsibilities.

  • Manage correspondent services including but not limit to wire processing, coin and currency, ACH support and international payments.
  • Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
  • Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
  • Maintain cleanliness and presentation of member service area and marketing information.
  • Originate and develop new business through effective profiling, relationship building, consultative customer service in a retail banking environment.
  • Count upon for accuracy and math skills.
  • Show more

Personal banker vs finance service representative skills

Common personal banker skills
  • Customer Relationships, 10%
  • Cross-Sell, 6%
  • Customer Satisfaction, 5%
  • NMLS, 5%
  • Bank Products, 5%
  • Financial Services, 5%
Common finance service representative skills
  • Financial Services, 15%
  • Patients, 8%
  • Team-Oriented Environment, 7%
  • Mutual Funds, 4%
  • Financial Products, 4%
  • Customer Service, 3%