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The differences between personal bankers and specialist-small businesses can be seen in a few details. Each job has different responsibilities and duties. Additionally, a specialist-small business has an average salary of $72,318, which is higher than the $37,639 average annual salary of a personal banker.
The top three skills for a personal banker include customer relationships, cross-sell and customer satisfaction. The most important skills for a specialist-small business are customer service, customer relationships, and business development.
| Personal Banker | Specialist-Small Business | |
| Yearly salary | $37,639 | $72,318 |
| Hourly rate | $18.10 | $34.77 |
| Growth rate | 10% | 10% |
| Number of jobs | 36,603 | 74,941 |
| Job satisfaction | 3 | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 63% |
| Average age | 43 | 44 |
| Years of experience | 4 | - |
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
A small business specialist develops new business programs to meet changing customer demands. They are responsible for ensuring integrity and consistency in the domain of business. They analyze causes of a business issue, obtain business data, and make enquiries. They are responsible for making purchase agreements, confidentiality arrangements, and joint venture arrangement.
Personal bankers and specialist-small businesses have different pay scales, as shown below.
| Personal Banker | Specialist-Small Business | |
| Average salary | $37,639 | $72,318 |
| Salary range | Between $29,000 And $48,000 | Between $41,000 And $124,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | Northern Trust | - |
| Best paying industry | Finance | - |
There are a few differences between a personal banker and a specialist-small business in terms of educational background:
| Personal Banker | Specialist-Small Business | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between personal bankers' and specialist-small businesses' demographics:
| Personal Banker | Specialist-Small Business | |
| Average age | 43 | 44 |
| Gender ratio | Male, 44.6% Female, 55.4% | Male, 57.7% Female, 42.3% |
| Race ratio | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 6% | 11% |