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Personal banker vs specialist-small business

The differences between personal bankers and specialist-small businesses can be seen in a few details. Each job has different responsibilities and duties. Additionally, a specialist-small business has an average salary of $72,318, which is higher than the $37,639 average annual salary of a personal banker.

The top three skills for a personal banker include customer relationships, cross-sell and customer satisfaction. The most important skills for a specialist-small business are customer service, customer relationships, and business development.

Personal banker vs specialist-small business overview

Personal BankerSpecialist-Small Business
Yearly salary$37,639$72,318
Hourly rate$18.10$34.77
Growth rate10%10%
Number of jobs36,60374,941
Job satisfaction3-
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 63%
Average age4344
Years of experience4-

What does a personal banker do?

A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.

What does a specialist-small business do?

A small business specialist develops new business programs to meet changing customer demands. They are responsible for ensuring integrity and consistency in the domain of business. They analyze causes of a business issue, obtain business data, and make enquiries. They are responsible for making purchase agreements, confidentiality arrangements, and joint venture arrangement.

Personal banker vs specialist-small business salary

Personal bankers and specialist-small businesses have different pay scales, as shown below.

Personal BankerSpecialist-Small Business
Average salary$37,639$72,318
Salary rangeBetween $29,000 And $48,000Between $41,000 And $124,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyNorthern Trust-
Best paying industryFinance-

Differences between personal banker and specialist-small business education

There are a few differences between a personal banker and a specialist-small business in terms of educational background:

Personal BankerSpecialist-Small Business
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Personal banker vs specialist-small business demographics

Here are the differences between personal bankers' and specialist-small businesses' demographics:

Personal BankerSpecialist-Small Business
Average age4344
Gender ratioMale, 44.6% Female, 55.4%Male, 57.7% Female, 42.3%
Race ratioBlack or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage6%11%

Differences between personal banker and specialist-small business duties and responsibilities

Personal banker example responsibilities.

  • Manage customer s portfolio while identifying cross-sell opportunities to increase acquisition of customer s financial and credit services.
  • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
  • Certify as a public notary and international wire transfers.
  • Process consumer loan applications following approve guidelines, NMLS certify.
  • Identify and maximize new account sales and cross-sell opportunities, utilizing customer profiling to develop book of business.
  • Identify cross-sell opportunities, including opportunities to refer customers to other sales representatives through proper customer profiling and needs-base selling.
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Specialist-small business example responsibilities.

  • Lead the consumer sales and all service functions within a banking center.
  • Develop new business strategies, increase target market sales and manage it by using different prospecting, tracking and selling methods.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Respond, adhere and remain compliant with all consumer and business customer request.
  • Automate risk management strategies and regulatory compliance requirements through the bank's loan origination system.
  • Develop revenue enhancing opportunities target to consumers, marketing weight loss products and relate education to multiple healthcare providers.
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Personal banker vs specialist-small business skills

Common personal banker skills
  • Customer Relationships, 10%
  • Cross-Sell, 6%
  • Customer Satisfaction, 5%
  • NMLS, 5%
  • Bank Products, 5%
  • Financial Services, 5%
Common specialist-small business skills
  • Customer Service, 13%
  • Customer Relationships, 10%
  • Business Development, 7%
  • Business Portfolio, 7%
  • Business Administration, 6%
  • Business Accounts, 4%