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Phone counselor vs clinical counselor

The differences between phone counselors and clinical counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone counselor and a clinical counselor. Additionally, a clinical counselor has an average salary of $54,191, which is higher than the $38,285 average annual salary of a phone counselor.

The top three skills for a phone counselor include social work, crisis calls and crisis planning. The most important skills for a clinical counselor are social work, patients, and foster care.

Phone counselor vs clinical counselor overview

Phone CounselorClinical Counselor
Yearly salary$38,285$54,191
Hourly rate$18.41$26.05
Growth rate9%17%
Number of jobs75,943146,133
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 55%
Average age4141
Years of experience44

Phone counselor vs clinical counselor salary

Phone counselors and clinical counselors have different pay scales, as shown below.

Phone CounselorClinical Counselor
Average salary$38,285$54,191
Salary rangeBetween $30,000 And $47,000Between $43,000 And $67,000
Highest paying City-Bethesda, MD
Highest paying state-Maryland
Best paying company-Novo Nordisk
Best paying industry-Professional

Differences between phone counselor and clinical counselor education

There are a few differences between a phone counselor and a clinical counselor in terms of educational background:

Phone CounselorClinical Counselor
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 55%
Most common majorPsychologyPsychology
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Phone counselor vs clinical counselor demographics

Here are the differences between phone counselors' and clinical counselors' demographics:

Phone CounselorClinical Counselor
Average age4141
Gender ratioMale, 23.4% Female, 76.6%Male, 28.4% Female, 71.6%
Race ratioBlack or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%
LGBT Percentage15%15%

Differences between phone counselor and clinical counselor duties and responsibilities

Phone counselor example responsibilities.

  • Manage a caseload of individuals in programs design to provide vocational rehabilitation and other services to the developmentally disable.
  • Provide individual assessments, treatment planning and psychotherapy services to culturally diverse adult female population in need of rehabilitation services.
  • Listen to clients' concerns about HIV/AIDS relate treatment.
  • Facilitate groups of children with ADHD and also a self-esteem group for adults.
  • Provide counseling for individuals, children and adults for depression, anxiety, ADHD, personality disorders and other behavioral disorders.
  • Specialize in individual, relationship, marital, custody, anxiety, depression, trauma resolution, and PTSD.
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Clinical counselor example responsibilities.

  • Manage a caseload of individuals in programs design to provide vocational rehabilitation and other services to the developmentally disable.
  • Conduct group check-in and co-lead group psychotherapy sessions to help clients identify and manage problems associate with psychiatric conditions.
  • Perform client intake assessments and conduct monthly assessments to identify progress of patients and determine individuals ready to graduate from program.
  • Review charts to ensure that they are in compliance with OASAS standards.
  • Initial assessment, diagnosis, ASAM criteria, treatment planning , 3rd party contact, group and individual therapy.
  • Maintain appropriate documentation per NYS OASAS regulations and APG guidelines
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Phone counselor vs clinical counselor skills

Common phone counselor skills
  • Social Work, 27%
  • Crisis Calls, 23%
  • Crisis Planning, 10%
  • Crisis Intervention, 9%
  • Suicide Prevention, 8%
  • Mental Illness, 5%
Common clinical counselor skills
  • Social Work, 36%
  • Patients, 8%
  • Foster Care, 7%
  • Independent Living, 6%
  • Child Abuse, 4%
  • Clinical Services, 3%

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