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Phone counselor vs group counselor

The differences between phone counselors and group counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone counselor and a group counselor. Additionally, a group counselor has an average salary of $40,155, which is higher than the $38,285 average annual salary of a phone counselor.

The top three skills for a phone counselor include social work, crisis calls and crisis planning. The most important skills for a group counselor are mental health, patients, and crisis intervention.

Phone counselor vs group counselor overview

Phone CounselorGroup Counselor
Yearly salary$38,285$40,155
Hourly rate$18.41$19.31
Growth rate9%9%
Number of jobs75,94384,413
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 61%
Average age4141
Years of experience44

Phone counselor vs group counselor salary

Phone counselors and group counselors have different pay scales, as shown below.

Phone CounselorGroup Counselor
Average salary$38,285$40,155
Salary rangeBetween $30,000 And $47,000Between $14,000 And $110,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between phone counselor and group counselor education

There are a few differences between a phone counselor and a group counselor in terms of educational background:

Phone CounselorGroup Counselor
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 61%
Most common majorPsychologyPsychology
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Phone counselor vs group counselor demographics

Here are the differences between phone counselors' and group counselors' demographics:

Phone CounselorGroup Counselor
Average age4141
Gender ratioMale, 23.4% Female, 76.6%Male, 40.8% Female, 59.2%
Race ratioBlack or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%
LGBT Percentage15%15%

Differences between phone counselor and group counselor duties and responsibilities

Phone counselor example responsibilities.

  • Manage a caseload of individuals in programs design to provide vocational rehabilitation and other services to the developmentally disable.
  • Provide individual assessments, treatment planning and psychotherapy services to culturally diverse adult female population in need of rehabilitation services.
  • Listen to clients' concerns about HIV/AIDS relate treatment.
  • Facilitate groups of children with ADHD and also a self-esteem group for adults.
  • Provide counseling for individuals, children and adults for depression, anxiety, ADHD, personality disorders and other behavioral disorders.
  • Specialize in individual, relationship, marital, custody, anxiety, depression, trauma resolution, and PTSD.
  • Show more

Group counselor example responsibilities.

  • Administer first aid and CPR when need.
  • Develop leadership skills while training younger counselors.
  • Execute leadership skills by planning and facilitating activities.
  • Work towards empowering juveniles and their families to support a positive lifestyle by providing strength base intensive intervention and rehabilitation services.
  • Provide behavior modification and social skills training to children and adolescents with ADHD and other behavioral and emotional disorders.

Phone counselor vs group counselor skills

Common phone counselor skills
  • Social Work, 27%
  • Crisis Calls, 23%
  • Crisis Planning, 10%
  • Crisis Intervention, 9%
  • Suicide Prevention, 8%
  • Mental Illness, 5%
Common group counselor skills
  • Mental Health, 23%
  • Patients, 21%
  • Crisis Intervention, 8%
  • Social Work, 8%
  • Rehabilitation, 7%
  • Group Therapy Sessions, 5%

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