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Phone counselor vs peer counselor

The differences between phone counselors and peer counselors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a phone counselor has an average salary of $38,285, which is higher than the $37,464 average annual salary of a peer counselor.

The top three skills for a phone counselor include social work, crisis calls and crisis planning. The most important skills for a peer counselor are peer support, substance abuse, and wic program.

Phone counselor vs peer counselor overview

Phone CounselorPeer Counselor
Yearly salary$38,285$37,464
Hourly rate$18.41$18.01
Growth rate9%10%
Number of jobs75,94376,608
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 61%
Average age4142
Years of experience4-

Phone counselor vs peer counselor salary

Phone counselors and peer counselors have different pay scales, as shown below.

Phone CounselorPeer Counselor
Average salary$38,285$37,464
Salary rangeBetween $30,000 And $47,000Between $24,000 And $57,000
Highest paying City-Hayward, CA
Highest paying state-California
Best paying company-The Brooklyn Hospital Center
Best paying industry-Education

Differences between phone counselor and peer counselor education

There are a few differences between a phone counselor and a peer counselor in terms of educational background:

Phone CounselorPeer Counselor
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 61%
Most common majorPsychologyPsychology
Most common collegeCalifornia State University - Long BeachUniversity of Pennsylvania

Phone counselor vs peer counselor demographics

Here are the differences between phone counselors' and peer counselors' demographics:

Phone CounselorPeer Counselor
Average age4142
Gender ratioMale, 23.4% Female, 76.6%Male, 33.0% Female, 67.0%
Race ratioBlack or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 3.8% Hispanic or Latino, 14.2% Asian, 3.7% White, 67.0% American Indian and Alaska Native, 0.6%
LGBT Percentage15%11%

Differences between phone counselor and peer counselor duties and responsibilities

Phone counselor example responsibilities.

  • Manage a caseload of individuals in programs design to provide vocational rehabilitation and other services to the developmentally disable.
  • Provide individual assessments, treatment planning and psychotherapy services to culturally diverse adult female population in need of rehabilitation services.
  • Listen to clients' concerns about HIV/AIDS relate treatment.
  • Facilitate groups of children with ADHD and also a self-esteem group for adults.
  • Provide counseling for individuals, children and adults for depression, anxiety, ADHD, personality disorders and other behavioral disorders.
  • Specialize in individual, relationship, marital, custody, anxiety, depression, trauma resolution, and PTSD.
  • Show more

Peer counselor example responsibilities.

  • Conduct group check-in and co-lead group psychotherapy sessions to help clients identify and manage problems associate with psychiatric conditions.
  • Refer clients (as needed) to inpatient or outpatient substance abuse rehabilitation programs and assist them in qualifying for services.
  • Formulate and edit nutrition education materials and monthly newsletters for WIC participants.
  • Counsele and enroll people in ACA and ABE.
  • Work with multiple groups of undergraduate students to improve GPA's.
  • Present information via PowerPoint and hand-outs to students on the dangers of poor credit decisions.
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Phone counselor vs peer counselor skills

Common phone counselor skills
  • Social Work, 27%
  • Crisis Calls, 23%
  • Crisis Planning, 10%
  • Crisis Intervention, 9%
  • Suicide Prevention, 8%
  • Mental Illness, 5%
Common peer counselor skills
  • Peer Support, 14%
  • Substance Abuse, 9%
  • WIC Program, 9%
  • Crisis Intervention, 7%
  • Community Resources, 6%
  • Mental Illness, 6%

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