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Principal project engineer vs product support engineer

The differences between principal project engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a principal project engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a principal project engineer has an average salary of $122,090, which is higher than the $90,379 average annual salary of a product support engineer.

The top three skills for a principal project engineer include project management, program management and DOD. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Principal project engineer vs product support engineer overview

Principal Project EngineerProduct Support Engineer
Yearly salary$122,090$90,379
Hourly rate$58.70$43.45
Growth rate10%2%
Number of jobs95,718201,554
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Average age4241
Years of experience46

What does a principal project engineer do?

A principal project engineer spearheads and oversees engineering projects, ensuring efficiency and smooth workflow. It is their duty to set guidelines and objectives, provide technical and engineering support to various teams, gather and analyze data, identify the strengths and weaknesses of existing procedures, implement solutions against problem areas, and conducting inspections to ensure that all processes adhere to the company's quality standards and safety regulations, including the state and industry laws. Moreover, as a principal project engineer, it is essential to monitor the progress of all operations, training junior engineers when necessary.

What does a product support engineer do?

A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.

Principal project engineer vs product support engineer salary

Principal project engineers and product support engineers have different pay scales, as shown below.

Principal Project EngineerProduct Support Engineer
Average salary$122,090$90,379
Salary rangeBetween $74,000 And $200,000Between $67,000 And $121,000
Highest paying CityHouston, TXSan Francisco, CA
Highest paying stateTexasCalifornia
Best paying companyAlphanumericApple
Best paying industryFinanceTechnology

Differences between principal project engineer and product support engineer education

There are a few differences between a principal project engineer and a product support engineer in terms of educational background:

Principal Project EngineerProduct Support Engineer
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Most common majorMechanical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Principal project engineer vs product support engineer demographics

Here are the differences between principal project engineers' and product support engineers' demographics:

Principal Project EngineerProduct Support Engineer
Average age4241
Gender ratioMale, 88.7% Female, 11.3%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.3% Unknown, 3.9% Hispanic or Latino, 10.5% Asian, 15.5% White, 65.6% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between principal project engineer and product support engineer duties and responsibilities

Principal project engineer example responsibilities.

  • Lead a team of contracts management, engineering and marketing to secure multi-million dollar contracts from DoD and commercial customers.
  • Manage multiple crews for installation, implementation and service of RF and telecommunications systems throughout Florida.
  • Construct thread-safe, share memory libraries for concurrent data capture in Java and C++.
  • Used a variety of debugging tools to trace and debug multithreading applications on both development and production stage.
  • Design $2.5 million dollar class 8 clean room including 3 clean room manufacturing areas, gown room and QA office.
  • Integrate PCoIP infrastructure in DC and deploy thin clients in office as a security and cost saving replacement for Linux workstations.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Principal project engineer vs product support engineer skills

Common principal project engineer skills
  • Project Management, 24%
  • Program Management, 13%
  • DOD, 7%
  • Risk Management, 6%
  • Project Scope, 3%
  • Earned Value Management, 3%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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