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Processor vs loan servicing specialist

The differences between processors and loan servicing specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a processor, becoming a loan servicing specialist takes usually requires 2-4 years. Additionally, a loan servicing specialist has an average salary of $65,799, which is higher than the $32,098 average annual salary of a processor.

The top three skills for a processor include data entry, customer service and patients. The most important skills for a loan servicing specialist are loan modifications, customer service, and foreclosure process.

Processor vs loan servicing specialist overview

ProcessorLoan Servicing Specialist
Yearly salary$32,098$65,799
Hourly rate$15.43$31.63
Growth rate-3%-3%
Number of jobs11,44831,753
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 55%
Average age5042
Years of experience124

What does a processor do?

Processors are employees who deal with clients and ensure that the clients' requests are provided. Processors usually handle loans or any other related claims. They are in charge of managing the submission of the clients' rights. They communicate the requirements to clients, schedule appointments, receive requirements submitted by clients, validate the requirements, and endorse further processing and approval requirements. Processors act as the bridge between clients and other institutions. They also communicate the request's status to clients and assist should it be needed after approval.

What does a loan servicing specialist do?

A loan servicing specialist is an individual who reviews, authorizes, and recommends commercial and personal loans for approval. It is the loan officer who meets with their applicants to identify their creditworthiness. Typically, they work at credit unions, commercial banks, mortgage companies, and financial institutions. They ensure operational risk controls, regulatory policies and standards, and compliance. Among the skills necessary for the job include customer service and relations, leadership, analytical skills, and communication skills.

Processor vs loan servicing specialist salary

Processors and loan servicing specialists have different pay scales, as shown below.

ProcessorLoan Servicing Specialist
Average salary$32,098$65,799
Salary rangeBetween $24,000 And $41,000Between $28,000 And $153,000
Highest paying CityRandolph, MACharleston, SC
Highest paying stateCaliforniaMaryland
Best paying companyArgonne National LaboratoryGlacier Ban
Best paying industryFinanceFinance

Differences between processor and loan servicing specialist education

There are a few differences between a processor and a loan servicing specialist in terms of educational background:

ProcessorLoan Servicing Specialist
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Processor vs loan servicing specialist demographics

Here are the differences between processors' and loan servicing specialists' demographics:

ProcessorLoan Servicing Specialist
Average age5042
Gender ratioMale, 34.0% Female, 66.0%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 6.7% Unknown, 4.5% Hispanic or Latino, 10.7% Asian, 4.7% White, 72.3% American Indian and Alaska Native, 1.1%Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 14.4% Asian, 8.2% White, 60.7% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between processor and loan servicing specialist duties and responsibilities

Processor example responsibilities.

  • Manage the project schedule and design the PowerPoint presentation.
  • Manage a monthly pipeline averaging 100 files from origination to funding per month as a Jr. processor.
  • Coach fellow team members to help attain higher QA and assist with CANDE questions to ensure efficiency.
  • Manage the ordering of homeowner's association estoppel letters for payoffs; as well as surveys and clear lien searches.
  • Obtain title policies and process title claims to expedite REO closings and obtain clear title to properties in numerous states.
  • Mail clerk, stamp, open, count mail and match checks with EOB 's
  • Show more

Loan servicing specialist example responsibilities.

  • Manage the non-judicial and judicial FNMA foreclosure portfolio.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Coordinate and schedule settlements upon final loan approval and review HUD-1 for reconciliation of itemize financial data.
  • Train new hires in the MSP system to ensure they understand how to gather data and for escrow analysis.
  • Prepare internally generate commercial loan documentation for all states the organization does business in.
  • Work with LIS, LPS, and ESO program.
  • Show more

Processor vs loan servicing specialist skills

Common processor skills
  • Data Entry, 19%
  • Customer Service, 18%
  • Patients, 11%
  • Standard Operating Procedure, 6%
  • Strong Customer Service, 5%
  • Bank Deposits, 5%
Common loan servicing specialist skills
  • Loan Modifications, 17%
  • Customer Service, 12%
  • Foreclosure Process, 5%
  • Real Estate, 4%
  • Loss Mitigation, 4%
  • Escrow Accounts, 4%

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