Programmer analyst jobs in Cuyahoga Falls, OH

Key Responsibilities Requirement Gathering & Analysis: Conduct meetings, interviews, and workshops with stakeholders to understand business needs, pain points, and objectives. Documentation: Create detailed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and wireframes. Process Mapping & Improvement: Analyze existing processes, identify gaps, and recommend enhancements to improve efficiency and business outcomes. Stakeholder Management: Collaborate with cross-functional teams including product, engineering, QA, operations, and leadership. Solution Design Support: Work with technical teams to translate requirements into feasible system solutions. Data Analysis: Utilize data to support decision-making, perform root-cause analysis, and generate insights for business improvements. User Acceptance Testing (UAT): Develop test scenarios, support UAT execution, and ensure delivered solutions meet requirements. Change Management: Assist in creating training materials, SOPs, and communication plans to support solution adoption. Reporting: Prepare dashboards and performance reports for stakeholders. Required Skills & Qualifications Strong analytical and problem-solving ability. Excellent communication and documentation skills. Experience with requirement gathering, process mapping, and stakeholder management. Proficiency in tools like MS Excel, Power BI/Tableau, Jira, Confluence, or similar. Understanding of SDLC, Agile, and Waterfall methodologies. Basic SQL or data analysis skills (preferred). Bachelor's degree in Business, IT, Engineering, or related field.

One of our client which is having operations globally is looking a RPG Programmer for an Onsite to Cleveland, Ohio . Please find the below job description and request you to share me your resume to ************************ Job Title: RPG Programmer Location: Onsite to Cleveland, Ohio Duration: Full time with all the benefits Position Summary: We are seeking an experienced RPG Programmer to join our IT applications team in Cleveland, Ohio. The ideal candidate will have a strong background in IBM i (AS/400) systems development, maintenance, and modernization. You will be responsible for designing, coding, testing, and supporting RPG applications that are critical to our business operations. Key Responsibilities: Analyze business requirements and develop technical specifications for RPG applications. Design, develop, test, and implement new programs using RPG IV, RPG Free, and ILE techniques. Maintain, debug, and enhance existing RPG and CL programs. Write and optimize embedded SQL within RPG programs. Create and maintain data integrations with other systems (files, APIs, SQL databases, etc.). Troubleshoot and resolve application issues in a timely manner. Document system changes and technical procedures. Collaborate with business users, analysts, and IT team members to deliver system solutions. Participate in system modernization efforts, including converting older RPG code to free-format or newer platforms. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or equivalent work experience. 5+ years of experience in IBM i / AS400 application development using RPG (RPG III, IV, or Free-format). Proficiency with CL programming, DDS, and embedded SQL. Strong analytical and problem-solving abilities with a focus on accuracy and detail. Experience supporting production environments and troubleshooting legacy code. Excellent written and verbal communication skills. Ability to work on-site full-time in Cleveland, Ohio.

Title: Technical Business Analyst - Contact Center / Conversational Platforms KeyBank is looking for a Technical BA to bridge business and technology for projects involving Google Dialogflow, voice/chat bots, Twilio/CPaaS, and integrations with banking platforms. This role will capture requirements, document processes, and support solution design and testing. Key Responsibilities Work with contact center, digital, and business teams to elicit and document requirements for voice bots, chatbots, and messaging use cases. Translate business needs into user stories, use cases, flow diagrams, and acceptance criteria. Document current-state and future-state process flows for customer journeys across voice, SMS, and digital channels. Collaborate with DS Architect and Technical PM to ensure requirements align with overall architecture and delivery roadmap. Support backlog grooming, prioritization, and release planning in Agile environments. Partner with QA and business stakeholders on UAT planning, test case definition, and defect triage. Perform light technical analysis: review API specs, payloads (JSON), logs, and basic SQL queries to support troubleshooting and validation. Required Skills & Experience 6+ years as a Business Analyst in IT, with 3+ years in contact center, digital, or conversational AI projects. Experience working with: Google Dialogflow or similar conversational platforms Voice bot / chatbot projects, ideally integrated with banking or financial services Communication platforms such as Twilio / CPaaS (or Genesys/Avaya/etc.) Strong skills in requirements gathering, documentation, and stakeholder workshops. Ability to understand and communicate API integrations, data flows, and system interactions (familiarity with JSON, REST, basic SQL). Experience working in Agile/Scrum teams using Jira, Azure DevOps, or similar tools. Excellent written and verbal communication skills, comfortable working with both business and technical teams.

Westlake, OH (local candidates only) Competitive Compensation and Benefits Package The Business Systems Analyst will lead new implementations and support ongoing client needs by translating business requirements into technical solutions. This role acts as a key liaison between clients, vendors, and internal technology teams, ensuring projects are delivered accurately, efficiently, and in alignment with client expectations. The analyst also serves as a client advocate, driving successful outcomes through strong communication, data analysis, and problem-solving skills. Business Systems Analyst Responsibilities: Analyze and translate data between proprietary and standard file formats; utilize system data to resolve business issues efficiently Document and implement functional requirements, technical specifications, and template documentation aligned with client business needs Review complex data files, create mapping documents, interpret client requirements, and advise on best practices Use SQL databases to analyze inputs and outputs, identifying coding issues and needed system changes Communicate the internal product's technical capabilities while understanding client requirements to guide internal and external stakeholders Serve as a liaison between teams; submit system enhancements and defects, confirm corrections, and validate development in partnership with the QA team Build and maintain strong working relationships with new and existing clients Communicate effectively with clients, including executives, technical teams, and end-users; lead discussions confidently with decision makers and IT professionals Partner with IT and internal teams to develop or enhance client products, including documenting requirements, validating solutions, performing testing, and creating end-user documentation and training Identify process improvement opportunities and escalate issues as needed Demonstrate the ability to ask insightful questions, create actionable plans, and deliver high-quality projects independently Manage implementation of new payment delivery technology when required, including project planning, leading status meetings, and coordinating issue resolution Participate in daily internal stand-up meetings related to assigned projects Contribute to the Software Development Lifecycle using Agile methodologies, including Scrum and Kanban Business Systems Analyst Qualifications: Bachelor's degree in Business or equivalent work experience 5+ years of healthcare experience with providers and/or payers in claims and payment processing 5+ years of experience as a Business Analyst or in a related role High proficiency in Microsoft Word, Excel, and Outlook Working knowledge of SQL databases required; Crystal Reports experience preferred Experience with Agile Methodologies such as KANBAN and Scrum preferred

• Salary: $65,000-$85,000 • Bonus up to 25% of annual salary • 100% Onsite • 100% Company paid Healthcare Benefits • Unlimited PTO. Preferred Skills & Qualities: Prior Business Analyst experience SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data Experience with SDLC and implementations Experience w/ the Agile methodology: KANBAN and Scrum preferred Experience with Crystal Reports nice to have

GIS Mapper (Electrical Utility Expertise) Remote contract (with option to hire) Brooksource is seeking a skilled GIS professional to join our team supporting critical mapping initiatives for utility projects. This role ensures accurate mapping records that integrate with operational systems and capital programs. The ideal candidate combines strong GIS capabilities with a solid understanding of electrical distribution systems. Key Responsibilities • Update and maintain mapping records for capital projects, new business, and field changes using Esri ArcPro. • Ensure mapping accuracy to support operational workflows and outage management systems. • Interpret electrical devices and network components (switches, fuses, tie points, reclosers, SCADA controls) for proper integration into maps. • Collaborate with internal teams to reduce backlog and meet project timelines. Required Skills & Experience • Minimum 2 years of industry experience in GIS or utility-related roles. • GIS Expertise: Proficiency in Esri ArcPro and related mapping tools. • Electrical Knowledge: Familiarity with utility distribution systems and operational impacts. • Ability to understand how mapping decisions affect system reliability and customer service. • Strong attention to detail and problem-solving skills. Preferred Background • Experience working in a utility environment or electrical engineering technician role. • Exposure to grid modernization projects or outage management systems. • Ability to quickly ramp up on complex capital initiatives. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

**NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.

Nigel Frank is partnering with an industry leading manufacturer in search of an ERP Solutions Analyst to help support and grow their global Microsoft Dynamics 365 (D365) platform, the biggest D365 project currently in America. A billion-dollar global leader, the company designs and manufactures capital equipment. With decades of experience and a commitment to innovation, they provide advanced technologies, reliable service, and deep expertise across paper-converting applications. The ERP Solutions Analyst will partner with business process owners and subject matter experts to improve user adoption, clarify processes, and ensure our ERP system meets evolving business needs. You'll maintain and enhance the D365 system, troubleshoot issues, and support updates that align with business goals. Working closely with key stakeholders, you'll translate business requirements into system solutions to drive clarity and efficiency. You'll demonstrate D365 Supply Chain Sales, Inventory, & Operations Planning solution to drive business adoption of D365 Planning Optimization. This intermediate role involves identifying continuous improvement opportunities, advising on new D365 features, and contributing to cross-functional projects. You'll support user adoption, mentor others, and grow your technical and leadership skills. Moderate travel is required to support global teams. The role reports to the Director of Applications. The Ideal Candidate: Bachelor's degree in Business, Management, Project Management, Computer Science, Engineering, or related field 5+ years' experience with 1-2 D365 F&O implementations in multinational companies Experience in Manufacturing A MUST Experience integrating enterprise systems (CRM, CPQ, ERP, Business Intelligence) Familiarity with Axtension, Bluestar, Microsoft Azure, MicroStrategy, or Power BI is a plus If you're passionate about ERP systems, thrive on collaboration, and want to grow your career in a dynamic, global environment-this could be the perfect fit. Apply Today!

Cleveland, OH, 44140 (Day 1 onsite) 12+ months contract JD- Hands on experience in test design, execution & defect lifecycle. Strong knowledge of Hexagon ETQ QMS or any enterprise QMS (ETQ Reliance preferred). Hands on experience in test design, execution & defect lifecycle. Experience in Aerospace or Regulated Industry testing (ISO 9001/AS9100). Knowledge of APQP/PPAP, CAPA, NCR, Change Control, Supplier Quality. Expertise with Jira / Azure DevOps for testing lifecycle.

Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

@ Cleveland,OH ,USA. Requirement Details: Job Title: Senior Oracle Technical Analyst Duration : Long Term Skills : OIC,SCM, Oracle ERP, PL/SQL and SQL Job Description : Bachelor's degree in Computer Science or related field. 6+ years of professional IT experience. Strong Supply Chain Management (SCM) functional knowledge. Supplier domain knowledge. AP / PO knowledge. End-to-end Oracle ERP implementation experience. Preferable experience with Oracle Cloud. PL/SQL and SQL experience - must be able to access, write and execute SQL queries. Strong data conversion experience - will be identifying the rules for data conversion and supporting the integration between downstream environments. Excellent communication and interpersonal skills - will be heavily collaborating with cross-functional teams and external vendors. Plusses: Experience with Oracle Integration Cloud (OIC) If you are interested in the opportunity listed below, please forward your updated resume along with your current contact information, or perhaps you can recommend someone who would be interested in this position.

Job purpose The Senior Software Engineer is responsible for ensuring the successful operation of project development and deployment of enterprise level products. This includes planning, organizing, and ensuring the efficient and effective delivery of products, with a focus on quality, uptime, and security of systems. This individual will provide support and maintenance of existing applications, provide technical support to senior level management in evaluating new technologies, long range systems planning, testing hardware and software, and monitoring usage of systems. The Senior Software Engineer will schedule and direct activities to resolve technical problems in a timely and accurate fashion, evaluate and assess short-term and long-term needs, and advises the senior leadership team on these matters. We expect this individual to work with an entrepreneurial mind set at the team level to deploy high quality code, identify potential problems, help refine deployment processes and disseminate development best practices by following organizational standards. Duties and responsibilities Act as primary deployment manager for all code changes across the multiple product teams, including applications that are part of cloud based, mobile, and/or on-premise environments. Maintain the release repository and manage key information such as build and release procedures. Assist in overall release planning, release governance, risk assessment, milestone management, release prioritization, status reporting, production readiness review and change implementation Provide technical support to top management regarding ongoing long-range information systems and technology planning, selection and acquisition of new hardware and software systems. Research and advises on long-range plan development; works with partners, clients, and staff to evaluate new technologies. Conducts research on emerging products, services, protocols, and standards in support of security enhancement, development efforts, and deployment processes. Provides proactive assistance and guidance to identify opportunities to improve operations through the use of technology. Guides local and off-shore resources in the provision of ongoing technical support. Structures, leads, trains, and develops IT staff for maximum effectiveness. Recommends, implements and oversees enforcement of policies, procedures and associated plans for project management, application development, and system security administration to ensure the quality and integrity of the information management system. Builds and maintains a positive working relationship with business units and technology vendors, including communicating effectively with management, staff, and vendors regarding planning, implementation, use and support of technology resources. Other duties as assigned Qualifications Bachelor's degree in information technology, computer science or related field; proven industry experience will be acceptable in lieu of degree. Thorough knowledge of installation, implementation, and coordination of application software solutions and computer systems. Thorough knowledge of Information Technology organizational development and operational concepts and practices including Maturity Modeling, Service Delivery, Quality Management, Design Thinking, Project Management, and IT Governance. Minimum 10 years of experience in similar role. A well-organized and self-directed individual who is able to work with minimal amount of supervision. Ability to adapt to a fast-moving IT landscape and keep pace with latest thinking and new technologies, methodologies and policies. An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills. Preferred Qualifications Experience managing design and implementation of high-volume, high-performance enterprise software solutions. Experience creating and integrating application programming interfaces (API) with internal and external consumers. Security-minded approach to development, deployment and delivery of products. Experience working within regulated industries. Experience working with Angular and a Microsoft technology stack. Experience with SQL Server 2019 or newer. A knowledgeable individual with appropriate industry experience, preferably in the healthcare, insurance or PBM industry.

Location: Hybrid (Northeast Ohio preferred; one week in-office onboarding, then about one day per week in-office until full remote eligibility based on performance and engagement) Employment Type: Full-Time About the Company We're a family owned wholesaler in the home décor industry with a long-standing reputation for creativity and craftsmanship. Our digital infrastructure powers everything from product design to order fulfillment. We're modernizing our software systems to strengthen security, improve reliability, and accelerate delivery of new features. *We require a cover letter explaining why you believe you would be a good fit for this position and why it's appealing to you. Applications without cover letters will not be considered. The Opportunity We're seeking a senior engineer to lead modernization of a mature .NET application suite that integrates with multiple business systems for e-commerce, logistics, and finance. You'll help improve reliability, security, and development velocity by implementing modern DevOps practices and modular design principles. Key ResponsibilitiesInfrastructure Modernization Strengthen cloud networking and access controls. Introduce configuration and secret management aligned with security best practices. Improve observability, alerting, and backup strategies. Deployment Automation Design and implement CI/CD pipelines using modern GitOps practices. Define staging and production environments with automated promotion and rollback capabilities. Establish consistent versioning and deployment workflows. Application Refactoring Decompose tightly coupled application components into modular, maintainable services. Introduce scalable background job scheduling and asynchronous workflows. Replace legacy blocking code with resilient patterns. Integration Development Maintain and evolve connections between our internal systems and external APIs. Implement reliable data synchronization and error-handling patterns. Extend existing APIs for internal and partner-facing integrations. Collaboration & Leadership Partner with business and IT stakeholders to align technical improvements with operational priorities. Mentor internal developers and help establish coding, testing, and deployment standards. Documentation & Communication Develop comprehensive documentation for technical and non-technical audiences during system modernization. Ensure business-oriented documentation is written in accessible, non-technical language that promotes understanding and adoption. Each document should clearly outline what each component does, its cost implications, and why it matters to the business. Technical Environment Languages: C#, .NET 8/9, Razor, Entity Framework, Dapper Cloud: AWS (EC2, RDS, S3, IAM, CloudWatch, CodeBuild, CodeDeploy) Databases: SQL Server (AWS RDS) Tools: Bitbucket, Visual Studio, VS Code Deployment: Transitioning from manual EC2-based deployments to automated pipelines Qualifications 5+ years of professional experience with C# / .NET Core and REST API development. Proven experience designing and maintaining CI/CD pipelines in a cloud environment. Strong understanding of secure cloud architecture (network segmentation, IAM best practices). Solid database design and performance optimization experience. Demonstrated success modernizing or refactoring legacy applications. Excellent communication and documentation skills. Preferred (Nice to Have) Familiarity with retail, e-commerce, or supply chain systems. Experience with containerization (Docker/ECS) or serverless (Lambda). Interest in mentoring and building long-term internal technical capacity. What Success Looks Like Within your first year, you will have: Established automated CI/CD and versioned deployments. Strengthened security, observability, and reliability of our cloud infrastructure. Delivered measurable improvements in delivery speed and operational stability.

We are seeking an experienced Acumatica Software Developer skilled in C#, .NET, and SQL to design, customize, and integrate solutions for our Acumatica Cloud ERP platform. This individual will play a critical role in extending the functionality of Acumatica using its xRP Framework, SOAP/REST APIs, and customization tools. The ideal candidate has hands-on Acumatica development experience and is passionate about building efficient, scalable, and business-driven solutions. In addition to supporting ongoing Acumatica implementation projects, this position will also provide technical leadership, mentorship, and training to junior developers within the team. Key Responsibilities Design, develop, and implement custom Acumatica modules, screens, and reports using C#, .NET, and Acumatica's xRP Framework. Build and maintain integrations between Acumatica and other business systems using REST and SOAP APIs. Customize Acumatica ERP workflows, dashboards, and business logic to meet business requirements. Collaborate with business analysts, implementation consultants, and end users to gather requirements and translate them into technical specifications. Optimize SQL queries and stored procedures for performance and reliability. Support Acumatica implementation, configuration, and data migration efforts. Troubleshoot and resolve system issues, providing ongoing support and maintenance. Mentor and train other programmers in Acumatica development best practices, coding standards, and integration techniques. Stay current on new Acumatica releases and emerging technologies to continuously improve system performance and user experience. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience. 3+ years of experience developing with C#, .NET, and SQL Server. 2+ years of experience developing or customizing Acumatica ERP or similar ERP platforms. Strong understanding of Acumatica's xRP Framework and Customization Project Editor. Experience working with SOAP and RESTful APIs for system integration. Proficiency in Acumatica Generic Inquiries, DACs, Graphs, Reports, and Business Events. Experience with Acumatica Mobile Framework a plus. Solid understanding of ERP business processes (finance, distribution, manufacturing, etc.). Excellent problem-solving, analytical, and communication skills. Ability to mentor and guide other developers effectively. Preferred Qualifications Acumatica Developer Certification Experience with version control systems (Git, Azure DevOps). Familiarity with Agile/Scrum development methodologies. Prior experience supporting ERP implementation or consulting projects. Why Join Us Opportunity to work with cutting-edge cloud ERP technology in a growing organization. Collaborative and supportive environment focused on professional growth. Chance to shape business-critical solutions and mentor others.

Go Maverick Group is seeking an experienced System Developer / Administrator to join a dynamic and agile team of IT support specialists for an engineered products company in Cleveland. This role requires a wide range of hands-on administration and code modification to various systems that help run the day-to-day operations of the business. You will be interacting directly with end users, engineers, and executive staff to help with strategic system upgrades, expanding automation between systems, and modification of system code and backend reports to support the daily needs of the business. As the System Developer / Administrator for the team, you will report directly to the Director of IT, and have sole responsibility for the maintenance, upgrading, and expansion of the following systems: ERP (Infor) PDM/PDL (SmarTeam) CAD Design (SolidWorks) Time Keeping Platform Repair and Service Management Software If you have a background in supporting manufacturing or engineered product environments from an IT perspective, have solid development skills, and are looking for a growing company who has been successful in Cleveland for the last 30+ years, then we want to talk to you! Due to the collaborative nature and strategic importance of this role, it requires you to be ON SITE in the Cleveland Suburbs office 5 days a week. Please do not apply if you are looking for a remote or hybrid role. Requirements To be successful in this role, you must have experience in the following: 5+ years of VB.NET development / support experience 5+ years of SQL development / support experience Experience writing and troubleshooting API calls between multiple systems Experience writing and troubleshooting SQL reporting Experience working with a PDM / PLM Experience supporting / customizing an ERP platform Strong ability to learn new platforms and development languages to support new systems Excellent verbal communication and collaboration skills Any experience with legacy platforms (iSeries / AS400, etc.) is a strong plus Benefits Full time role Strong, large-company benefits package Excellent ability to grow your skills in system development and administration Become the go-to, subject matter expert in multiple systems that run the company Great opportunity for upwards mobility in this growing company!

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Associate Software Developer is generally-skilled in all areas of front-line IT customer support. Provides first level support to STERIS employees for end user problems and requests as relates to the Pro WFM time and attendance software. Provides remote computer support to USA and Global facility and home based users. Uses problem recognition, research, isolation and resolution steps to diagnose hardware, software and Pro WFM application problems. Performs wireless device support. Monitors and responds to problems assigned in a ticketing system recording conversations and troubleshooting in detail. Assists with training customers on web and mobile versions of Pro WFM. Escalates problems to appropriate I.T. resources when needed. Provides wireless device configuration and administration. Configures and maintains physical clocks. Submits support tickets with UKG for problem resolution and questions that STERIS IT is unable to answer. Creates and maintains standard operating procedures and knowledge base articles. Configures the Pro WFM application per guidance from the user community. Maintains schedules and assists in training users to perform this maintenance. What You'll do as an Associate Software Developer End User Support - * Provide first level support to STERIS employees. * Provides digital and phone support for end user problems and requests. * Diagnose hardware, software and Pro WFM application problems. * Uses appropriate problem recognition, research, isolation and resolution steps. * Perform wireless device troubleshooting. * Keeps detailed record of customer conversation and troubleshooting steps to resolve an issue. * Provides support for facility, remote facility and home based users. * Provides support for USA and other global facilities. * Monitors and responds to ticketing system assignments. * Assists with training customers on Pro WFM web and mobile applications. * Escalates when needed; notifying appropriate I.T. resource. End User Administration - * User setup for Pro WFM accounts. * Configures and deploys mobile devices and performs wireless administration. * Creates and maintains standard operating procedures and knowledge base articles. * Updates Pro WFM configurations and maintains rules and schedules. The Experience, Abilities and Skills Needed * High School Diploma or GED/Vocational/Technical Degree Preferred * At least one year of experience in an IT technical support position. Soft skill proficiency is critical: * Telephone etiquette with professional verbal and written communication skills * Professionalism and cooperation when working with Customers, team members and management is essential. * Listening and questioning skills * Self-starter who adapts readily to changes in workload, staffing and scheduling * Able to receive formal/informal training and retain the information so that it may be applied later at an independent level. * Able to multi-task and seek out the appropriate resources independently to resolve issues. Technical proficiency: * Account Management/Passwords * Software: Windows Operating System, current and prior versions. Including entire Microsoft Office Suite * Hardware: Computers, laptops, tablets and desktops * Wireless - smart devices What STERIS Offers At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements. Here is just a brief overview of what we offer: * Competitive Pay * Extensive Paid Time Off and (9) added Holidays. * Excellent healthcare, dental, and vision benefits * 401(k) with a company match * Long/Short term disability coverage * Parental Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Continued training and educations programs * Excellent opportunities for advancement in a stable long-term career * #LI-KS1 #LI-Hybrid Pay range for this opportunity is $65,000-$75,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Job Description WE'RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further. Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let's chat! FULL STACK APPLICATION DEVELOPER (Golang + Typescript) We are evaluating both contract and full time options for this position. What experience should you have: 8+ years professional application development experience. 3+ years with Go (Golang). 3+ years with TypeScript for front-end development. 2+ years with SQL/PostgreSQL. Proficiency with Docker and Docker Compose. Strong experience with Git (preferably GitHub) Hands-on experience building and deploying applications on a cloud platform (preferably Google Cloud Platform (GCP)). What you'll be doing in this role: Clearly explain technical concepts, work effectively across cross-functional teams, and engage stakeholders. Guide junior developers, influence best practices, and provide technical direction. Demonstrate professionalism, build trust, and manage client expectations. Handle ambiguity, shifting priorities, and complex challenges with a solutions-oriented mindset. What you'll need to accomplish in your first year: Successfully design and build secure, scalable cloud-native applications on Google Cloud Platform (GCP) that meet client needs and integrate effectively with data and AI solutions. Mentor and upskill junior developers in GCP and modern engineering practices, contributing to a higher overall team capability and establishing/influencing best practices across the firm. Drive and contribute to cloud migration initiatives and application modernizations, with a clear focus on improving scalability, security, and efficiency of existing systems. Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more. Apply today or check out all our opportunities! By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.

Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities. Engage with us at *********************** or on Twitter @AcumenSolutions. Job Description If you have a driving passion be part of an innovative company and want to be a part of this exciting growth in our Cleveland Technology Center, Acumen Solutions is interested in you. In return, we offer you the opportunity to become skilled at delivering leading-edge technology solutions and gain a depth and breadth of experience that can accelerate your career as we grow our business in Cleveland. Acumen Solutions is hiring Software Developers in our Cleveland, OH office. You will become part of a strong technology team working with cutting edge Cloud computing based development projects. You will build interesting software solutions for clients across a variety of industries leveraging a suite of up-and-coming technologies, including exciting web and mobile development projects. Specific Duties Participate in the full application life cycle from technical design to development, testing, and deployment using contemporary Cloud based development tools Interact directly with customer, development team, and other stakeholders to ensure customer success Design, develop and integrate Salesforce applications using Visualforce, APEX, Java, .NET, modern web technologies, and native mobile platforms (iOS, Android) Work with technical teams and senior architects to finalize architecture specifications, and creates design as it relates to the customization and/or integration of software solutions Develop proofs of concept (POC) as needed, integrating new components with back office systems during the design and requirements phase to evaluate products and integration strategies Validate application code against unit tests, security tests, and profiling tools Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments Produce project documentation, including functional and technical designs, and end-user guides Qualifications Strong understanding of object-oriented development Highly skilled in Java, C#, or comparable OOP language Proficiency in HTML, CSS, JavaScript, PHP Understanding of relational database models and proficient with SQL Understanding of Agile, Scrum or other iterative development methodologies Ability and desire to learn new technologies and development tools quickly Experience with using modern IDEs (Eclipse, Visual Studio) and SCM tools (SVN, Git) A creative mindset to apply innovative approaches to software design Desire to work in a highly collaborative environment with a large team of like-minded developers Salesforce.com APEX and Visualforce experience highly desirable Bachelor's degree in Computer Science or a related major Willingness to travel up to 10% Authorized to work for any U.S. employer Additional Information Benefits Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k. About Us Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the US Securities and Exchange Commission rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities. EOE M/F/V/D VEVRAA Federal Contractor

Hi All, One of our Global Healthcare Client is Looking for RPG Developer/Programmer for Cleveland OH Please find the job description Title - RPG Developer/Programmer Terms-Full Time REQUIREMENTS: Minimum of 5 years' experience RPG/ILE programming with a proven track record of successful design, development, and implementation of Financial systems. Associate or bachelor's degree in engineering, business or programming is helpful. Exceptional operations management and technical programming skills LANSA experience a plus PRMS experience a plus Working knowledge of SQL, Visual Basic, or any graphic language a plus Strong desire to learn new techniques and find ways to take the company systems to the next level. You can share your Updated Resume at *****************************