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  • IT Business Analyst - Salesforce

    Inceed 4.1company rating

    Programmer analyst job in Charlotte, NC

    Compensation: $120,000-$150,000 IT Business Analyst - Salesforce Inceed has partnered with a great company to help find a skilled IT Business Analyst! You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment. Responsibilities: Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices. Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions. Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget. Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption. Build strong relationships across teams and external vendors to foster collaboration and alignment. Required Qualifications & Experience: 5+ years of Salesforce.com experience, including administration and business process optimization. Bachelor's degree in Information Services, Business, or related field (or equivalent experience). Experience developing, implementing, and supporting sales and marketing business processes and systems. Strong project management skills; PMI or Six Sigma certification a plus. Excellent analytical, troubleshooting, and customer service skills. Nice to Have Skills & Experience: Experience with Microsoft Power BI for reporting and analytics. Prior experience with Oracle EBS or SAP ERP implementation/support. Technical background in IT systems, AI tools, or process automation. Familiarity with multi-site manufacturing or cross-functional collaboration. Perks & Benefits: Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving. Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care. If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $120k-150k yearly 3d ago
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  • Technical Business Analyst

    Kellymitchell Group 4.5company rating

    Programmer analyst job in Charlotte, NC

    Our client is seeking a Technical Business Analyst to join their team! This position is located in Charlotte, North Carolina. Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences Execute advanced SQL queries and data profiling to optimize bot performance Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch Desired Skills/Experience: 10+ Years of Experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $60-70 hourly 1d ago
  • IVR Business Analyst

    Saransh Inc.

    Programmer analyst job in Charlotte, NC

    Job Title: Business Analyst / Operations Analyst Employment Type: Contract We are seeking a collaborative and detail-oriented professional to work with company data across multiple business functions. The ideal candidate will be responsible for reporting key metrics, analyzing methodologies, recommending operational improvements, and supporting proposal evaluations while working closely with cross-functional teams. Key Responsibilities Track, analyze, and report business and operational data Develop and maintain cross-functional partnerships, both internally and externally Manage and monitor budgets to ensure alignment with business objectives Analyze existing methodologies and recommend process improvements Support proposal evaluations and data-driven decision-making Maintain awareness of competitive market trends and industry insights Qualifications Bachelor's degree or equivalent professional experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal, and collaboration skills Ability to work effectively in a cross-functional environment Strong analytical and problem-solving skills
    $60k-84k yearly est. 2d ago
  • IVR Business Analyst

    Clifyx

    Programmer analyst job in Charlotte, NC

    Title: IVR Business Analyst Contract duration: 12+ months Open for W2 Only Key Responsibilities • Good understanding about Contact Center Technology(CCT) Concepts • 7 + years of experience in technical writing of business requirements • Reviews, analyzes, and evaluates information technology systems operations. • Determines user needs and requirements and recommends ways to improve systems. • Serves as primary point of contact between users and engineering/development staff. • Identifies, documents, reports, and tracks system issues. • Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. • Design and optimize CX features in voice and chat applications to enhance user experience. • Develop detailed documentation and specifications for development and implementation. • Support the testing and deployment of new features and enhancements. • Provide ongoing analytical support to ensure continuous improvement of applications. Required Qualifications • Proven experience as a Business Analyst in Contact Center domain. • Strong understanding of voice/chat applications in customer interaction environments. • Excellent analytical skills and ability to translate business requirements into technical specifications. • Experience with Agile methodologies and project management tools. • Strong communication skills, both written and verbal, with the ability to present complex information clearly. • Ability to work independently and collaboratively in a fast-paced environment. • Experience in the telecommunications industry.
    $60k-84k yearly est. 3d ago
  • Business Insights Analyst

    Truliant Federal Credit Union 4.6company rating

    Programmer analyst job in Charlotte, NC

    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals. Essential Functions and Responsibilities Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes. Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data. Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs. Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets. Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards. Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals. Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders. Serves as the data expert for assigned lines of businesses within the organization. Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way. Performs ad-hoc data requests and ah-hoc analyses. Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment. Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings. Collaborate closely and provide necessary guidance to developers in order to implement requirements. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions. Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories. Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business. Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements. Must have proven domain knowledge of core departments and/or the financial industry in general. Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions. Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager. Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience. Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions. Must have working knowledge of relational database concepts. Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments. Must possess excellent organizational, communication, critical and logical thinking skills. Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report. Must be open to and seek feedback on analyses to uncover insights from different perspectives. Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner. Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them. Must be able to set deadlines and complete all assignments with minimal supervision. Must have a technical knowledge of SQL, data models and data tools. Must have experience working within a data governance framework. Must have working Python knowledge for building basic predictive models and machine learning. Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus. Knowledge of R is a plus. Physical Requirements Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required. Master's Degree in Business Analytics, Data Science or Business Administration preferred. Professional Certifications such as Certified Business Analyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred. Must have 3-5 years of full-time, hands-on analyst experience. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account
    $58k-71k yearly est. 5d ago
  • Business Analyst

    Brightspeed

    Programmer analyst job in Charlotte, NC

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description The Business Analyst will serve as a critical bridge between business strategy and technology execution. This role translates strategic business objectives into actionable business requirements, gathers and synthesizes input from cross-functional partners across Marketing, Operations, Product, Sales, and Customer Experience, and ensures alignment through the full project lifecycle-from concept and design through IT development, testing, and deployment. The ideal candidate combines strong analytical and communication skills with a deep understanding of marketing processes, business requirements management, and agile delivery frameworks. This individual ensures that IT solutions effectively meet business needs, improve efficiency, and drive measurable impact. Key Responsibilities Business Analysis & Requirements Definition Partner with business leaders to understand strategic objectives and translate them into clear, measurable business requirements. Lead the end-to-end business requirements process-facilitating workshops, interviews, and documentation with Marketing, Operations, Sales, and Product teams. Develop and maintain business requirement documents (BRDs) and process flows to inform IT development. Ensure alignment between business needs and platform capabilities across multiple systems (CRM, MarTech, analytics, etc.). Identify business process gaps and recommend process improvements or automation opportunities. Collaboration with IT & Platform Teams Partner with Platform Owners and Product Managers to translate business requirements into user stories and acceptance criteria in Jira or equivalent tools. Lead backlog grooming and prioritization sessions with IT, ensuring readiness for sprints and releases. Collaborate with developers and QA testers to validate functionality against requirements and acceptance criteria. Support issue resolution, defect triage, and clarification throughout development and testing. Participate in sprint planning, daily stand-ups, and retrospectives to ensure business alignment throughout the development lifecycle. Cross-Functional Communication & Governance Serve as the primary liaison between business stakeholders and technical teams to ensure transparency, alignment, and timely decision-making. Communicate project progress, risks, and issues to business and IT stakeholders through structured updates and governance meetings. Support project governance documentation, approvals, and change management processes. Ensure traceability from strategic goals through requirements, design, and delivery. Testing & Validation Develop test scenarios and participate in User Acceptance Testing (UAT) to ensure solutions meet defined business needs. Document test results, track defects, and support resolution prior to deployment. Validate post-release outcomes and partner with business owners to confirm adoption and success metrics. Qualifications WHAT IT TAKES TO CATCH OUR EYE: 5+ years of experience as a Business Analyst or similar role within a technology-driven or marketing-focused organization Proven ability to translate complex business processes into functional and technical documentation Strong understanding of Agile/Scrum frameworks, user story creation, backlog management, and grooming Experience with tools such as Jira, Confluence, Asana, or Smartsheet Exceptional communication, facilitation, and stakeholder management skills Ability to work independently and collaboratively in a fast-paced, cross-functional environme Additional Information BONUS POINTS FOR: Familiarity with MarTech, CRM, or campaign management platforms (e.g., Salesforce). Experience with data analytics, reporting, and customer lifecycle or digital experience projects. Understanding of end-to-end marketing operations workflows and system dependencies. #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************
    $60k-84k yearly est. 2d ago
  • Senior Frontend Developer

    Han Staffing

    Programmer analyst job in Charlotte, NC

    React.js Developer Work Model: Hybrid - Onsite Required Interview: Onsite Interview Required Type: Contract Role Our client is seeking a strong React.js Developer with solid JavaScript expertise who is local to Charlotte and able to work in a hybrid onsite model. Candidates must also be available for in‑person interviews. Responsibilities Develop and enhance responsive web applications using React.js and modern JavaScript (ES6+). Build reusable UI components, manage state, and ensure smooth front‑end performance. Integrate REST APIs and collaborate closely with backend teams. Work with UX/UI designers to translate wireframes into high‑quality interfaces. Optimize applications for speed, scalability, and cross‑browser compatibility. Debug issues, participate in code reviews, and contribute to Agile ceremonies. Required Skills 4+ years of hands‑on experience with React.js. Strong proficiency in JavaScript (ES6+), HTML5, CSS3, and responsive design. Experience with React Hooks, Redux, or other state‑management libraries. Familiarity with build tools such as Webpack, Babel, and NPM/Yarn. Strong debugging skills and experience with browser developer tools. Must be local to Charlotte, NC. Must be able to attend onsite interviews and work in a hybrid onsite schedule. Nice to Have Experience with TypeScript. Exposure to Node.js or full‑stack development. Knowledge of testing frameworks (Jest, React Testing Library). Familiarity with cloud platforms (Azure/AWS).
    $86k-112k yearly est. 3d ago
  • Team Member - Guest Experience

    Panthers Football, LLC

    Programmer analyst job in Charlotte, NC

    Mission Statement: As an extension of Tepper Sports and Entertainment, the Guest Experience Team is committed to providing excellent customer service to guests visiting Bank of America Stadium. Each member of the Guest Experience Team is knowledgeable of the stadium and its policies, dedicated to supporting each of the stadium's events and committed to improving the fan experience. We share the Carolina Panthers'/ Charlotte FC's vision of what a positive game day experience should be for our guests. This team sets the tone for delivering exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner. Requirements: Have a strong customer service background Availability to work ALL Carolina Panthers/Charlotte FC home games and other stadium events on nights, weekends, and holidays A team player who possesses a positive attitude and uses good judgment Works with little supervision and is self-motivated Friendly and personable Ability to work in a fast-paced environment Must pass a background check Responsibilities: Greet each guest, serving as a customer service representative with an energetic and courteous demeanor Promote a family-friendly atmosphere by proactively correcting and/or reporting customer service concerns to a Supervisor Monitor assigned areas ensuring safety of all guests Understand and enforce both the NFL/ MLS Fan Code of Conduct and Bank of America Stadium policies and procedures Answer guests' questions in a timely fashion as it relates to their game day experience Other duties assigned as needed for game day position *Guest Experience Team Members are seasonal employees and are staffed on an "as needed" basis
    $20k-29k yearly est. 5d ago
  • Software Developer

    Taylor Corporation 4.3company rating

    Programmer analyst job in Monroe, NC

    Let Us Power Your Potential Taylor Corporation isa dynamic, diversified companywith bigplans for the future-andyour career. We power our employees' potential and strive to createopportunityand security for every member of the team. Ifyou'reready for something bigger-more challenge, more variety, more pathways for professional growth-we should talk.We'repassionate about ourwork,we believe there is always a better way, andwe'relooking for people like you. Ready toreach your potential?It'stime to look at Taylor. Your Opportunity:Taylor Corporation is looking for an Application Developer / Application Support Analyst. This location adheres to the Federal Information Security Management Act (FISMA). All employees must undergo a federal background check, which requires U.S. citizenship. Your Responsibilities: Day to day triage of incidents assigned toteam. Able to prioritize by client and company impact, research, resolve, or escalate to successfully complete the incident ticket. Initiallyincludes the development of small to medium changes to client applications. Responsibilities forlargermore complex changes will be added as the individual grows. Partner with Venture's internal client services,data processing, and productionteamsto ensure client work is completed within the service level agreements. You Must Have: Linux, Solaris OScommandsand syntax practical understanding. Capability to display experience understanding and coding. Shell scripting, PERL scriptingcomprehensionand practical experience certifications and/or display of familiarity Comprehension and ability to display general IT skills. Proven experience understanding SDLC principles. We WouldAlsoPrefer: Proficient understanding and experience of IT application support principles Ability to understand complex situations and recommend/provide solutions. Understanding and working knowledge of file and data transfers, API, SFTP, andother various methods. Understanding ofprint and mail operations, commercial printing equipment, inserters, and USPS/UPS/FedExmailing. Experience converting applications from Solaris to Linux hosting. Understanding thesyntaxdifferences to provide conversion support. Proficient in AI tool sets and their ability to effectively complement application support and development. ITIL/ITSM knowledge andfoundations certification. Working knowledge of incident, change, and problem managementpractices. Theanticipatedannual salary range for this position is $60,000 - $75,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/orfrom which they will be performing the job. The range listed is just onecomponentof Taylor Corporation's total compensation and benefits package for employees. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of categoryexpertiseand10,000 employeesspanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay. The Employerretainsthe right to change or assign other duties to this position. Taylor Corporationis an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
    $60k-75k yearly 4d ago
  • UAT Test Analyst

    Mindlance 4.6company rating

    Programmer analyst job in Charlotte, NC

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description 7+ years of experience in test analyst / test lead roles; must show stability (too many short stint durations or big gaps will not be acceptable); Preferable experience includes some Auto industry and some large recognizable company o Experience and proven ability to understand requirements and decompose them into test cases Some experience working with business and/or doing UAT (vs. SIT) Assists other analysts in collecting and analyzing data for software development evaluation and improvements Involved in the day-to-day tasks of the software testing process Ability to collect and analyze test data Experience implementing testing processes/methodology in large, complex, diversified, global organizations Experience with all types of major system development and deployment projects, especially using COTS solutions Experience in the various types of testing (unit, integration, system, user acceptance, performance/volume/stress) preferred Familiar with standard concepts, practices and procedures within the testing field Understanding of the software development life cycle and software development methodologies Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the customer environment, organizational structure, direction or priorities Acquires knowledge of the customer's business and industry in assigned area Strong teamwork and interpersonal skills Able to interpret requirement documents and able to update test documents accordingly Able to exercise good judgment when managing customer Informs other team members and customers of activities and influencing events Applies standard knowledge of technical tools, methods and technologies to generate solutions Maintains knowledge of the business and the industry (e.g., key competitors) Knows and understands the products/solutions that ResCap provides Actively seeks out new challenges and approaches them with a confident can do attitude Attends training and takes on new assignments to learn new skills Bachelor of Science degree or Equivalent Additional Information Thanks & Regards Praveen K. Paila ************
    $64k-80k yearly est. 60d+ ago
  • Mainframe Programmer (HP Exstream Dialogue)

    Artech Information System 4.8company rating

    Programmer analyst job in Charlotte, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description: Job Title: Mainframe Programmer Analyst Location: Charlotte NC Duration: 6 Plus Months Looking for only W2 candidates Required Skills: • 5 + years coding experience in HP Exstream Dialogue. • 5 + years of experience of JCL (Job Control Language) in mainframe environment • 5 + years of experience in AFP • 5+ years of experience of application development and implementation experience • 5+ years experience in creating technical specifications documents • 3+ years experience woking with XML data in HP Exstream Dialogue Desired Qualifications • Financial Industry experience, background in brokerage technology applications is a plus • Good verbal, written, and interpersonal communication skills Strong analytical and technical skills • Experience with Streamweaver Responsibilities: • Provides technical consultation and support in the development of computer applications and programs. • Analyzes business requirements, designs and writes technical specifications to design or redesign computer solutions. • Develops original and/or complex code or provides coding guidance to less experienced staff. • Leads and/or performs modeling, simulations and analysis efforts. • Verifies program logic by overseeing the preparation of test data, testing and debugging of programs. • Participates in overall systems testing. Leads the migration of applications to production. • Develops new documentation, participates in the development of department technical procedures and designs user guides. • As an escalation point for application support and troubleshooting, provides guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application or system problems. • Leads projects, including assignment of tasks, and provides direction and guidance to less experienced staff. • Assures quality, security and compliance requirements are met for supported area and oversees updating and testing of the business continuation plan Additional Information If you are interested, please contact Pavithra P **************************** ************
    $72k-93k yearly est. Easy Apply 60d+ ago
  • Architect for Client Server - C70823 7.0 Charlotte, NC

    CapB Infotek

    Programmer analyst job in Charlotte, NC

    For one of our multiyear projects, we are looking for an Architect with experience in DevOps, Continuous Delivery, and related tools, such as GitHub, Jenkins, Docker, Ansible, or equivalents. Responsibilities: • Enable clients to navigate and scale adoption of New IT methodologies and operating models that drive business agility using SRE, Agile frameworks, DevOps etc. • Define client's Delivery, Operational and Governance transformation strategy and roadmaps • Lead client DevOps capability assessments and providing industry subject matter expertise on topics like: agile, DevOps, SRE, lean delivery • Create and facilitate workshops to engage clients to define future state roadmaps and models, and transformation governance • Develop business opportunities that bring innovative technology solutions to a client's ways of working • Focus on building trusted relationship with senior client stakeholders, influencing corporate strategy, and building supporting vision documents. • Design and direct all aspects of Continuous Delivery implementation • Advise, lead and work on high impact activities within the systems development lifecycle, and provide advisory across IT. Requirements: • 15+ years advising, scoping and delivering transformative technology services within Banking, Capital Markets, or Insurance industries. • 5 years+ managing an SRE (or related) team that operates in a public cloud (AWS), highly distributed environment is preferred • Experience in managing a release pipeline, from planning to deployment to monitoring impact • Previous experience building a new SRE team from the ground up and progressively increasing the teams responsibilities by coaching the team through the process of on-boarding services into the team • A passion for SRE/DevOps principals and a clear drive to remove toil and run highly resilient/automated systems • Experience with DevOps, Continuous Delivery, and related tools, such as GitHub, Jenkins, Docker, Ansible, or equivalents. • Experience in an Agile delivery environment • Experience as a hands-on software engineer so you understand the core principles of the engineering work • Experience supporting customer problems and communication • Experience or interest in speaking/presenting at tech conferences. • Experience in communication and organization in large, distributed teams • A Bachelor's degree is required • Consulting Experience is a plus
    $64k-85k yearly est. 60d+ ago
  • ERP Programmer/Analyst

    Flow Control Group 4.1company rating

    Programmer analyst job in Charlotte, NC

    We are seeking an ERP Programmer Analyst to provide hands-on technical support and development for Epicor Prophet 21 (P21). This role is primarily technical (80%) with responsibilities including SQL development, ERP configuration, system integrations, and upgrade testing. The Analyst will also collaborate with business users and functional support analysts to understand requirements, troubleshoot issues, and deliver reliable system enhancements.Key Responsibilities Design, develop, and maintain ERP customizations within Prophet 21 (Dynachanges, Reports, and Forms). Write, test, and optimize SQL Server queries, stored procedures, and views to support reporting and application functionality. Develop and maintain integrations between P21 and external systems (e.g., Salesforce, logistics, payment processors). Support ERP software upgrades, patches, and testing across development, test, and production environments. Assist with data migration, validation, and cleansing activities. Troubleshoot ERP-related issues and provide root-cause analysis and resolution. Collaborate with functional support analysts and business users to translate requirements into scalable technical solutions. Provide technical support for ERP-related hardware such as barcode scanners, label printers, and office printers. Document technical processes, customizations, and integrations for IT knowledge sharing. Required Qualifications Bachelor's degree in information systems, Computer Science, or related field (or equivalent work experience). 3+ years of technical ERP experience, preferably with Epicor Prophet 21. Proficiency with SQL Server (queries, stored procedures, performance tuning). Experience configuring and developing Prophet 21 Dynachanges, Reports, and Forms. Familiarity with .NET (C# or VB.NET) and APIs for ERP integrations. Experience with ERP upgrades, testing, and environment management. Understanding of ERP modules such as Order Entry, Purchasing, Inventory, Financial applications/Accounting functions, and Service. Experience supporting ERP-related hardware (scanners, printers, peripherals). Preferred Skills Experience with ERP cloud migrations or major upgrade projects. Knowledge of distribution or manufacturing processes. Familiarity with ticketing/project tracking tools (JIRA, Monday.com, Azure DevOps). Experience with BI/reporting tools such as SSRS or Power BI. Soft Skills Strong communication skills to work effectively with functional analysts and end-users. Great customer service skills and a quick thinker who is motivated to resolve user issues. Ability to balance multiple technical projects in a fast-paced environment. High attention to detail with a focus on delivering quality solutions.
    $62k-79k yearly est. 58d ago
  • Lead Systems Compliance Analyst

    Global Channel Management

    Programmer analyst job in Charlotte, NC

    Lead Systems Compliance Analyst needs Minimum of 2-3 years experience managing Electronic Communications data integrations Lead Systems Compliance Analyst requires: Iselin, NJ; Charlotte, NC Hybrid role Experience with Compliance technology systems related to Electronics Communications Surveillance Experience operating as Product Owner for a Team to promote Agile Methodology of project delivery Hands on ability to gather and convey requirements across cross-functional teams multiple inflight efforts in parallel Thorough knowledge and demonstrated ability to gather and execute project in the Agile methodology Application analysis and production issue resolution Experience working with offshore teams in a team based agile environment using Agile toolsets (JIRA) Experience with analysis and development using scripting languages and SQL queries Strong verbal and written communication skills An analytical mind, inclination for problem-solving and detail oriented Experience with Microsoft Office tools (Excel, PowerPoint, Word, Visio, etc.) Experience with Clarity, JIRA, Confluence, and SharePoint Preference Experience: Minimum of 2-3 years experience using tools such as Global Relay Minimum of 2-3 years experience managing Electronic Communications data integrations Lead Systems Compliance Analyst duties: Develop a strong understanding of business requirements, processes and complex data patterns to assist in the design and implement quality technical solutions and data strategies that meet business needs and align with technology standards. Ability to solicit business requirements to formulate detailed features and stories for delivery. Guide and coach resources on the adoption and execution of the Agile framework and methodology. Work with project management and IT Teams to provide estimates and develop work plans, including detailed work tasks and dependencies, to deliver applications on time and within budget that meet or exceed quality standards. Drive and report on project status and identify and communicate risks, issues, and changes to project management and leadership. Deliver successful implementation of projects and timely service of production applications. Management of the implementation of a project through Change Management Align the needs of the Business with the capabilities of IT.
    $99k-131k yearly est. 60d+ ago
  • Technology Analyst - .Net (Interview will be On 26th August 2017 and offers will be rolled out quickly)

    Avance Consulting Services 4.4company rating

    Programmer analyst job in Charlotte, NC

    Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position. Role: Technology Analyst - .Net (Interview will be On 26th August 2017 and offers will be rolled out quickly) Duration: Full Time Location: Charlotte(NC). Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience in software design and development with .Net technologies. Preferred • At least 3 years of experience in software design and development on .Net framework 4.5, ASP.NET, C#. • Good experience .NET MVC framework • Experience with WCF framework including REST Webservices and Web API • Good exposure to Sql Server • Exposure to working in Agile environment • At least 2 years of experience in Project life cycle activities on development and maintenance projects. • At least 2 years of experience in Design and architecture review. • At least 2 years of experience in software development life cycle. • Ability to work in team in diverse/ multiple stakeholder environment • Experience to Financial Services domain • Analytical skills • Experience and desire to work in a Global delivery environment. Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-91k yearly est. 60d+ ago
  • Analyst II - Tech Delivery

    Bank of America 4.7company rating

    Programmer analyst job in Charlotte, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor. Position Summary: We are seeking a resourceful and detail-oriented Analytic Technician to join our team. This role is ideal for someone who thrives in a dynamic, multi-tasked environment and is passionate about transforming data into meaningful insights. The successful candidate will demonstrate strong technical proficiency in Alteryx, SQL, and data visualization tools, while also bringing excellent communication and collaboration skills to support cross-functional reporting needs. Key Responsibilities: Develop and maintain Alteryx workflows to connect with diverse data sources and automate data processing. Translate SQL Server views and stored procedures into efficient Alteryx workflows. Design intuitive dashboards and visual reports using Tableau and other BI tools to summarize key metrics. Present data findings through demos and reporting sessions, ensuring clarity and impact. Communicate effectively-both orally and in writing-using concise, audience-appropriate language. Serve as a reporting proxy in meetings, preparing and presenting relevant data summaries. Collaborate across departments to ensure alignment and drive results. Work independently while managing multiple priorities with precision and attention to detail. Embrace new tools, ideas, and approaches to continuously improve reporting processes. Required Qualifications: 5+ years of experience in reporting and tracking metrics. Demonstrated Proficiency in using Alteryx in connecting to banks data sources and processing data. Proficient in converting SQL server views, stored procedures to Alt Alteryx. Excellent visual design skills to provide summary information using graphs and indicators. Ability to effectively communicate reports and solutions to various stakeholders Ability to solve problems creatively and effectively Excellent communication skills (written and verbal) Proficient in Microsoft Office (Word, PowerPoint, Excel) Desired Qualifications: Power BI SQL Server Management Studio (SSMS) JIRA & Confluence Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$89,000.00 - $151,600.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $89k-151.6k yearly Auto-Apply 60d+ ago
  • Application Developer I

    Mecklenburg County, Nc 4.2company rating

    Programmer analyst job in Charlotte, NC

    Salary Range: $65,251 - $97,876 This is an exempt position. Pay rates are based on education, skill, experience level and internal equity Follow Your Calling, Find Your Career The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. We are a growing team of talented and passionate IT professionals who are dedicated to delivering creative tools and innovative solutions to engage and serve more than 1 million County residents as well as 6,000 employees. Our mission is to serve the residents of Mecklenburg County by providing business-valued IT solutions and services that are flexible, engaging, and innovative. POSITION SUMMARY This position is the first level of the Application Developer series. Provides support and configuration for packaged and custom Mecklenburg County applications. This position, under direct supervision, is responsible for implementing and supporting technology for business applications including Customer Relationship Management (CRM) systems in addition to other Line of Business (LOB) applications used by the organization. Specific responsibilities include providing tier-3 support using the incident tracking system (ServiceNow), troubleshooting for incidents, handling routine service requests, installing application packages, application configuration, data analysis, data cleansing, application monitoring, root cause analysis. The incumbent will work closely with other IT staff supporting Health and Human Services custom-developed applications and will be part of a larger team dedicated to the Public Health Department. HHS domain includes Community Support Services, Social Services, Community Resources, and Public Health Department. The position reports to HHS domain development manager under the Service Development division. ESSENTIAL FUNCTIONS * Provide end-to-end support of existing applications, both internally developed, and vendor provided * Support IT staff through programming efforts and modifications needed for applications and automated processes * Assist in the development of procedures including the creation of documentation to support those procedures * Assist IT and other departmental staff in reviewing, analyzing and evaluating business processes and end user needs to support business requirements * Assess, test and implement software (including version updates) and security patches to supported third party applications * Provide support for business applications within the enterprise * Provide setup and configuration of applications * Develop recommendations for enhancing approaches for software support services * Analyze performance of program and acts to correct deficiencies * Participate in the development and implementation of processes that improve efficiency and enhance productivity * Coordinate the implementation of software updates with staff. * Work with software vendors to understand, configure, enhance, and support software products MINIMUM QUALIFICATIONS Experience: Minimum one year of general programming experience Education: Associate degree in Information Technology or Computer Science Combination of relevant education and relevant experience accepted: Yes PREFERRED QUALIFICATIONS Microsoft Stack KNOWLEDGE, SKILLS AND ABILITIES Knowledge of * General knowledge of Active Directory, Networking, Certificate, Firewall * Current software development and support technologies, trends, and methodologies * Software configuration * Monitoring and optimizing performance * Configuration management * Agile Methodology * Azure DevOps Skills * System support using multiple tools, operating systems, languages, and methodologies Abilities * Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals * Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided * Collaboration: Works effectively and cooperatively with others; establishes and maintains good working relationships * Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers' and own organization's needs * Decision Making: Identifies and understands issues, problems, and opportunities * Planning and Organizing: Establishes courses of action for self to ensure that work is completed efficiently REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. DISCLAIMER STATEMENT This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
    $65.3k-97.9k yearly 6d ago
  • Sr. Technology Finance Analyst

    Pacific Lifecorp

    Programmer analyst job in Charlotte, NC

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Sr. Technology Finance Analyst to join our TBM Team. This role has a hybrid schedule and is located in Charlotte, NC. We believe in empowering our employees to get work done both in and out of the office. This role provides financial planning, analysis, and reporting support for the Global Infrastructure and End User Services teams within Pacific Life Technology. The individual will also serve as a Technology Business Management (TBM) Analyst, supporting TBM practices across the enterprise and gaining cross-functional experience with IT leaders throughout Pacific Life Technology. How you'll help move us forward: Deliver financial planning, analysis, and reporting for Global Infrastructure and End User Services. 25% Act as a TBM Analyst, supporting enterprise-wide TBM initiatives. 30% Partner with IT leadership to: 10% Develop cost optimization strategies. Track performance against targets. Provide insights that help leaders “see around corners” and anticipate financial and operational impacts. Collaborate across technology teams to ensure alignment with strategic objectives. 10% Support budgeting, forecasting, and variance analysis processes. 25% The experience you bring: Bachelor's degree in Finance, Accounting, Business, or related field. 3+ years of experience in financial analysis or technology finance roles. Familiarity with TBM frameworks and tools. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a dynamic environment. What makes you stand out: Apptio experience (strongly preferred). Proficiency with Hyperion, Oracle EPBCS, and PeopleSoft. Strong analytical and problem-solving skills. Ability to communicate complex financial concepts to technical and non-technical stakeholders. Experience in cost optimization and performance tracking. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $110,700.00 - $135,300.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $110.7k-135.3k yearly Auto-Apply 60d ago
  • IT System Developer - Medicaid Management Information System (PCENT04)

    Prosidian Consulting

    Programmer analyst job in Charlotte, NC

    ProSidian is looking for “ Great People Who Lead ” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six Enterprise Solution Areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through the design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian seeks a IT System Developer to support requirements for a State Government Medicaid Management Information System (MMIS) Functional Responsibility: The Developers will be responsible for the coding, unit testing, and integration testing of the code base that will lead to the final product. These developers will have experience with "No SQL" platforms, AWS, Terraform, Bitbucket, Bamboo, Jira, and Confluence, and will be responsible for implementing data flows, state machines, and master records in MarkLogic. We expect our Project and Department Managers to be highly responsive to SCDHHS' s requests; however, if at any point the government would like to escalate a matter to ProSidian's senior leaders Minimum Education/ Experience: Bachelor' s Degree or equivalent and at least 3 years of relevant experience. PROJECT BACKGROUND The client is a Stake Level Department of Health and Human Services (Sponsor: Bureau of Information Systems) which is transitioning to a new Medicaid Management Information System (MMIS). The State Dept of Health And Human Services (DHHS) is replacing its MMIS with a more efficient, modern system that will reduce the administrative burden on providers. The State DHHS is using a step-by-step, modular process to transition from the MMIS to the Replacement Medicaid Management Information System (RMMIS). This includes the implementation of multiple systems and service modules. Some of these modules have already been implemented, including the accounting and finance module, business intelligence system (BIS), pharmacy benefits administrator (PBA) module, and the third-party liability (TPL) module. The project for replacement of the State's MMIS is a major undertaking and requires a major transformation of culture, processes, and technology. This project also supports the State's Medicaid Management Department's transition from primarily a fee-for-service payer of claims towards a program and policy driver for health outcomes primarily through managed care programs. The Replacement MMIS project is a multi-year effort to replace the State's aging MMIS and related applications with more modern capabilities along with corresponding business operations services. The goal of the RMMIS program will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces the time and cost necessary to respond to federal and state enhancements. The major sub-project components of the Replacement MMIS Program are: Administrative Services Organization (ASO) for medical claims processing Pharmacy Benefits Administrator (PBA) for pharmacy claims processing Dental Administrative Services Organization (DASO) for dental claims processing Business Intelligence System Third-Party Liability Accounting and Finance - payment of medical, pharmacy, dental and MCO payments as well as other financial processing through the State SAP solution, SCEIS System Integration and Operations - a multi-vendor system integration and operations implementation The current payment process involves payment processing in the current legacy MMIS and processing through a variety of non-integrating and manual processes. A key strategy of the RMMIS project is to remove these inefficiencies and transition all Medicaid payments to the State of SC SAP solution, SCEIS. This position will primarily support the Accounting and Finance project by providing expertise in business analytics and draw from experience in previous financial SAP implementations. DAILY DUTIES / RESPONSIBILITIES The Replacement MMIS IT System Developer will work with the Project Director and the Lead Project Manager and will support the various Project Management teams to ensure the claim solutions are coordinated with the Accounting and Finance solution. This position will serve as the Product Owner for the Accounting project for RMMIS leadership. The IT System Developer will also provide leadership expertise in the following areas for the RMMIS team: Risk Management Issue Management Change Management With multiple implementations, this position is key to ensure these processes are centralized for RMMIS, tracked weekly, and well organized. These project management processes are created and maintained by the SCDHHS PMO. DUTIES INCLUDE: Serve as primary product owner for the Accounting and Finance project, ensuring the project meets the goals and objectives of the business owner, the agency Chief Financial Officer (CFO) Coordinate related business transformation activities needed with the CFO and other key staff Coordinate project tasks and activities with the project manager Provide project scheduling support as needed Monitor, coordinate and resolve to conclusion cross-project integrations and dependencies which include RMMIS solution implementations and SCDHHS enterprise architecture considerations Build positive relationships with clients and proactively address specific needs Participate in financial and claims business design sessions within assigned modules and workstreams Advocate and lead business analysis in support of the Accounting and Finance project and its related impacts to the ASO, PBA, DASO, and MCO payments Serve as the primary risk manager for RMMIS program Issue management Change management Ensure RMMIS is adhering to PMO standards and governance around project processes Provide updates on status and issues for all assignments Participate in scheduled operational meetings and routine team leads meetings Lead cross-functional meetings and produce business designs that integrate functionality across modules Facilitate sessions to effectively resolve issues if any. Provide recommendations of appropriate resources if necessary, to ensure assignments are completed within given time and budget. Qualifications REQUIRED SKILLS (LISTED IN ORDER OF IMPORTANCE) At least five years' experience in State Medicaid payer system integration and delivery At least five years of experience in major SAP financial implementations Five years of experience in risk management for large IT implementations Experience with inner workings of cross-functional projects Familiarity with standard MMIS data structures, electronic data interchange, processes and related file formats. Interest, skill and ability to innovate including business processes, methods/procedures, and technology. Ability to effectively work and communicate, in both oral and written, with all levels of the Agency from frontline workers to Executive Staff as well as the Contractor(s). Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary. Willingness and ability to effectively engage with people and organizations on a continuous basis. PREFERRED SKILLS (RANKED IN ORDER OF IMPORTANCE) Healthcare IT Integrations with Medicaid or other Government operations Project management Knowledge of Federal Certification requirements and processes is preferable Good Verbal Communication, Written & Communication Skills Medicaid Management Information System (MMIS) experience Bachelor's degree in a technical or business field 2 - 4 Years Experience in major SAP financial implementations 6 + Years IT Healthcare Systems Knowledge of Federal Certification requirements and processes Experience working with risk management Project Management Experience 6 + Years Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - the ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramifications Organization - the ability to manage projects and actions, and prioritize tasks
    $74k-100k yearly est. 60d+ ago
  • Programmer Analyst Senior

    Dev 4.2company rating

    Programmer analyst job in Charlotte, NC

    Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FIS Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 1 - 5% Programmer Analyst Senior Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS? About the role: As a Programmer Analyst in the Break/Fix production support team, you'll help analyze the issues coming out of production, debug the code to get to the issue root cause and work on fixing the issue in new fintech products that will change the way the world pays, banks and invests. This could involve working with bleeding edge technology while coding, implementing, maintaining and supporting software applications. About the team: The Application production Support team that you will be part of Maintains & Supports a FIS product called OPF. OPF stands for OpenPaymentFramework and there are multiple standard applications with in OPF for the day-to-day banking functionalities as ACH, Wires, XCT and RTP. We have a customer base of over 20+ banks that we support in production for OPF What you will be doing: • Developing program logic for new applications and modifying logic in existing applications. • Coding, debugging, implementing and maintaining software applications. • Maintaining and integrating new application components. • Ensuring deployment of system improvements. What you will need: • Knowledge in DevOps . Knowledge in Java, Core Java and Advanced Java . Knowledge of modern, end-to-end systems development life cycles. • Proficiency in business modeling and requirements definition disciplines. • A bachelor's in computer science or information systems or equivalent experience. Added bonus if you have: . Knowledge of basic financial analysis principles and ratios. . Knowledge in General Banking and Transaction Processing What we offer you: At FIS, you can grow your career as far as you want to take it. Here's what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
    $82k-107k yearly est. 60d+ ago

Learn more about programmer analyst jobs

How much does a programmer analyst earn in Rock Hill, SC?

The average programmer analyst in Rock Hill, SC earns between $53,000 and $86,000 annually. This compares to the national average programmer analyst range of $55,000 to $91,000.

Average programmer analyst salary in Rock Hill, SC

$68,000
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