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Quality assurance analyst jobs in Leland, NC - 25 jobs

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  • Training and QA Lead

    Maximus 4.3company rating

    Quality assurance analyst job in Wilmington, NC

    Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86
    $82k-103k yearly est. Easy Apply 8d ago
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  • Senior Test Automation Analyst

    Jpmorganchase 4.8company rating

    Quality assurance analyst job in Wilmington, NC

    Organization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Job Description We have an exciting and rewarding opportunity for you to take your Automated Testing career to the next level. As a Sr Product Delivery Associate- Automation Testing / Selenium / Java Developer at JPMorgan Chase within the Credit Card Line of business you will be working on building and maintaining an in house Test Automation Framework. You will also be working on creating testing scenarios for Automated Functional Testing, End to End and Regression Job Responsibilities Design, develop and maintain automated test cases to validate user acceptance criteria for new and existing features. Provide estimates for user stories utilizing planning poker. Participate in product backlog prioritization, story mapping, story refinement and Sprint demos. Prepare and participate in sprint review meetings showcasing completed product backlog items to the product owner. Proactively look to develop and implement best practices across the entire project team, practicing continuous process improvement. Collaborate with Product Owners, Product Managers and Technology partners to understand requirements and design effective UAT test plans. You will be working on creating the end to end test automation suite for existing workflows. You will also aid in the training of developers and PO to create and modify new test cases. Assist in manual UAT efforts when automation is not feasible, ensuring comprehensive test coverage. Communicate test progress, results, and issues to Product and stakeholders. Integrate automated UAT tests with CI/CD pipelines to ensure continuous validation of new code releases. Required qualifications, capabilities, and skills Bachelors or Masters Degree - preferably in Computer Science 3 plus Years of Experience in building and maintaining test automation frameworks. 3 plus Years of Experience with open-source test automation tools. 3 plus Years of Experience in applying Business driven development techniques (jUnit, Fitnesse, Selenium, Cucumber or similar tools) 3 plus Years of Experience in Continuous Integration and Deployment practices and tools (Jenkins or equivalent, Maven, Git, developer efficiency tools). 3 plus Years of Experience working in Agile teams, ability to focus and grasp business concepts explained during PBRs and creating test strategy and test scenarios. Preferred qualifications, capabilities, and skills 4 plus Years of Experience working in a financial services environment with good working knowledge of Credit Cards 4 plus Years of Experience in application testing and monitoring frameworks - jMeter, AppDynamics, Geneos, Fitnesse, PhantomJS etc.
    $88k-106k yearly est. Auto-Apply 60d+ ago
  • Sr Software Test Automation Engineer (West Hills, CA)

    Thermofisher Scientific 4.6company rating

    Quality assurance analyst job in Wilmington, NC

    Become a Sr Software Test Automation Engineer at Thermo Fisher Scientific Inc., impacting a worldwide audience. You'll uphold quality and efficiency standards to support our mission of global health and safety. Key Responsibilities: + Establish and apply test strategies, frameworks, and methodologies to boost software quality and efficiency. + Build, develop, and maintain robust, scalable, and reusable automation frameworks for web and API testing. + Embrace and champion development methodologies that prioritize software quality through rigorous testing practices. + Collaborate with development, DevOps, and QA teams to integrate automated testing into CI/CD pipelines. + Conduct API, UI, mobile, and database testing to ensure end-to-end quality. + Establish test metrics and benchmarks to measure software quality and process efficiency. + Guide and mentor test engineers on automation guidelines and advanced testing techniques. + Assess and deploy new testing technologies and tools to improve efficiency. + Ensure scalability, performance, and security testing strategies align with business needs. + Review and provide recommendations for improving test case coverage and defect prevention. + Contribute to shift-left testing strategies and continuous improvement initiatives. **Qualifications:** + Education: Bachelor's or equivalent experience in computer science, Engineering, or a related field. + Minimum Experience: 5+ years in software testing with at least 3+ years in a QA architect role. + Strong experience in test automation frameworks (Playwright, Selenium, Cypress, Appium, etc.). + Expertise in scripting/programming languages such as Python, Java, JavaScript, or C#. + Hands-on experience with CI/CD tools (Jenkins, Azure DevOps, GitHub Actions, etc.). + Deep understanding of API testing tools (Postman, REST Assured, SoapUI). + Knowledge of performance testing tools (JMeter, Gatling, LoadRunner). + Experience with mobile testing using Appium, Espresso, or XCUITest. + Experience with cloud-based and containerized environments (AWS, Docker, Kubernetes). + Proficiency in database testing using SQL queries. + Strong understanding of Agile, DevOps, and shift-left testing methodologies. + Excellent problem-solving skills and ability to work in a fast-paced environment. + Must be legally authorized to work in the United States without sponsorship. **Preferred Qualifications:** + Experience with AI/ML-based testing methods. + Familiarity with security testing tools and standard methodologies. If you are an ambitious individual with a proven track record, we invite you to join our world-class team and help us achieve flawless software quality. Apply today and make a difference! **Compensation and Benefits** The salary range estimated for this position based in California is $103,100.00-$154,700.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: + A choice of national medical and dental plans, and a national vision plan, including health incentive programs + Employee assistance and family support programs, including commuter benefits and tuition reimbursement + At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy + Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan + Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: ***************************************************** Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
    $103.1k-154.7k yearly 3d ago
  • Quality Assurance/Risk Management Assistant

    Acadia External 3.7company rating

    Quality assurance analyst job in Wilmington, NC

    ESSENTIAL FUNCTIONS: • Assist in educating and training of staff on the Risk Management program throughout the year. • Tracks risk projects as assigned through the facility. • Tracks and enters all incident reports into the incident reporting system. • Ensures all Incident Report Binders are fully stocked and in order. • Responsible for compiling and distributing material prior to meetings, as well as recording the minutes. • Responsible for department records management. • Assist with coordinating and training activities for facility staff to ensure compliance with regulatory agencies, as needed. • Assist Quality Assurance/Risk Manager with developing and implementing quality assurance/performance improvement program and ensures compliance. • Completes chart audits in a timely fashion. • Assist with the preparation of the agenda, meeting minutes, monthly, quarterly and annual reports. • Communicates chart findings with QA/RM and other appropriate staff. REQUIREMENTS: • High school diploma or equivalent required. • Bachelors degree or equivalent in Behavioral Science or Social Work required Ability to work with male and female adult (18+) patients with chemical dependency and mental health disorders Teamwork and excellent customer service CPI and CPR Certifications (offered on site) BENEFITS: BC/BS Health Insurance (3 plans to choose from, eligible after 30 days of employment) Delta Dental (2 plans to choose from) VSP Vision Insurance Paid life and AD&D insurance 401k with a matching contribution Paid Vacation/Sick/Extended Sick/Personal/Holiday time Short term and Long term disability License/certification renewal and CEU reimbursement Free onsite employee fitness center Free meals Employee Discount program Employee Fun events Annual performance review and Merit increase review Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/field of certification and licensure) License/Certification renewal reimbursement For the 5 th consecutive year, Wilmington Treatment Center has been recognized by Newsweek magazine as one of the best Addiction Treatment Centers in the US. We are North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.
    $35k-74k yearly est. 60d+ ago
  • Automation Engineer

    Amazon 4.7company rating

    Quality assurance analyst job in Wilmington, NC

    Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Key job responsibilities Key job responsibilities include, but are not limited to: - You will serve as the site expert for maintaining the automation systems that are critical for operations - You will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems - You will monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations - You will provide first-level escalation support for site technicians, both locally and remotely - You will perform and analyze building System Assessments to enhance material handling system performance - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of PLC programming or automation engineering experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in PLC based controls design, development, implementation and support - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of process or production environment related PLC-controlled automation and issue diagnosis experience - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of robotics work cells and control systems experience - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of electrical theory, robotics, controls components, and automated equipment experience - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of experience with Ladder Logic and structure programming from Siemens, Allen-Bradley, or Codesys PLCs - Experience with HMI and control network components, including maintenance, troubleshooting, programming and design - Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components - Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics - Experience interpreting and modifying mechanical and electrical drawings - Experience programming with RSLogix5000, Studio 5000, FT View, and other controls software platforms Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,000/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $81k-123.8k yearly 48d ago
  • Performance Test Engineer

    CTG (Computer Task Group, Inc. 4.8company rating

    Quality assurance analyst job in Wilmington, NC

    CTG is seeking to fill a Performance Test Engineer opening for our client in Wilmington, Delaware. Location: Wilmington, DE Duration: 12 months The Performance Test Engineer ensures the scalability, stability, and responsiveness of ICS applications-primarily web-based and select client-server applications (a mix of custom-developed and commercial off-the-shelf (COTS) solutions). This is a hands-on role that designs and executes performance testing strategies, integrates them into CI/CD practices, and collaborates closely with engineering teams to optimize application performance across the . NET technology stack Primary Responsibilities: Performance Testing Execution: Design, develop, and execute performance, load, and stress tests using Design, develop, and execute performance, load, and stress tests using JMeter and industry-standard approaches. Analyze test results to identify bottlenecks (CPU, memory, I/O, database, network) and recommend code/configuration optimizations. Integrate performance testing into CI/CD pipelines using GitLab; author and maintain pipeline jobs, artifacts, and thresholds. System Reliability & Scalability: Validate application performance under varying loads and peak events for web and client-server applications. Collaborate with developers and architects to embed performance considerations (capacity, caching, concurrency) in design and development. Partner with database engineers to tune queries, indexes, and connection strategies for . NET/SQL workloads. Technical Architecture & Documentation: Create and maintain performance test plans, scenarios, scripts, and data models; define entry/exit criteria and SLAs. Document performance benchmarks and trends; provide actionable insights for capacity planning and release readiness. Author clear defect reports and engineering recommendations with reproducible steps and supporting metrics. Environment & Tooling: Leverage Azure (strong plus) for test environments, scaling, and monitoring; collaborate on infrastructure-as-code where applicable. Utilize monitoring and log analysis tools (e. g. , Splunk, ELK) to correlate performance metrics with system behavior and trace root causes. Work closely with DevOps to maintain test harnesses, datasets, synthetic users, and environment parity across stages. Collaboration & Continuous Improvement: Embed performance testing into Agile/SAFe workflows (Definition of Ready/Done); participate in sprint ceremonies and release planning. Recommend tools, frameworks, and standards for performance engineering; coach developers and QA on profiling and tuning best practices. Compliance: Ensure adherence to internal controls, audit requirements, and regulatory standards when testing, storing, and reporting performance data. Education and Experience (Required): Degree: Bachelors' degree and 5+ years' experience in performance testing/QA, or equivalent combination of education and experience Technical Expertise: Strong hands-on experience with Apache JMeter (test plan design, parameterization, correlation, distributed testing, and reporting). CI/CD: GitLab pipelines (YAML), test gating with pass/fail thresholds, artifact management, and integration with . NET builds. . NET stack familiarity (C#, ASP. NET, Entity Framework/SQL Server); ability to collaborate on code-level and config tuning. Experience testing both web applications and client-server applications across custom and COTS solutions. Exposure to Microsoft Azure for environment provisioning, monitoring, and scaling (strong plus). Financial Technology Systems: Some experience with client management, core banking, payments, financial reporting, loan management, or fraud/AML management solutions. Vendor Management: Some experience with COTS business application vendors, IT vendors, and contract management. Soft Skills: Technical leadership, people management, problem-solving, communication, time-management, cross-functional team coordination, and technical mentorship Education and Experience Preferred: DevOps: CI/CD pipelines, YAML, DevOps toolsets (Git, GitLab, Artifactory, NuGet, NPM, NodeJS, Docker, Kubernetes, Azure DevOps, MS Build, SonarQube), scripting (YAML, PowerShell, Linux/Bash, Perl). Tools: Jira, Confluence. Financial Industry Experience: Institutional Financial Products (Corporate Trust Accounts, Investment Funds, Bonds, Structured Finance, Collateralized Loan Obligations, etc. ) Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at ************ or rebecca. olan@ctg. com . Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www. ctg. com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
    $75k-107k yearly est. 27d ago
  • Test Automation Engineer III/IV

    Textron 4.3company rating

    Quality assurance analyst job in Wilmington, NC

    _Who We Are_ Textron Systems is part of Textron, a $14 billion, multi\-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide\. We make things that fly, hover, zoom and launch\. Things that move people\. Protect soldiers\. Power industries\. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems\. This role is in Textron System's Weapon Systems business area\. Visit TextronSystems\.com & Lycoming\.com to read more about who we are and the products we make\! _About This Role_ We believe people should love what they do \- in this role, you will be responsible for: Responsibilities Design and implement automation software from requirements to prototype and customer deployment Interface with product development teams to determine appropriate test strategy and coverage for functional requirements Develop a set of testing requirements based on hardware engineering design documentation Develop modular, reusable test and automation software in NI\-Lab View, Python or standard Windows OS Executive and GUI tools for manufacturing and engineering design verification Write automation software to interact with electronics hardware, test equipment, instrumentation, and production data systems Strong understanding of general control design principles including various communication protocols \(Serial, Ethernet\) Utilizing state of the art PXI, LAN, USB as well as legacy IEEE\-488 and other instrumentation in a context of automated parametric measurements, while maintaining a modular, flexible and scalable design approach Qualifications Qualifications B\. S\. in Electrical Engineering with 5 years' experience developing instrument driven test software or M\. S\. in Electrical Engineering with 3 years' experience developing instrument driven test software \(Level III\)\. B\. S\. in Electrical Engineering with 8 years' experience developing instrument driven test software or M\. S\. in Electrical Engineering with 6 years' experience developing instrument driven test software \(Level IV\)\.Solid programming knowledge in LabView or PythonExperience programming with C\#/C is a plus Experience in problem isolation with demonstrable troubleshooting skills Relevant experience with software configuration management tools, defect tracking tools, and peer review Effectively communicates with and engages all levels of the organization verbally and in writing; translates technical decisions/strategies into business terms and implications Exhibits an assertive personality with a strong bias for action with results\-orientation; tackles tough problems with firm deadlines Must have strong written and verbal communications skills and be able to work in a team\-oriented environment An existing U\.S\. Secret Security Clearance is desired\. The ability to obtain one is required\. \ * This role is open at multiple levels\. Candidates will be hired at a level consistent with their background and experience: + Level III: $112,400 \- $171,000 + Level IV: $142,600 \- $218,400 _How We Care_ At Textron Systems, our talented people make us successful\. We promote an inclusive environment where we value individuality, differences, and unique perspectives\. Our Company is committed to offering employees opportunities to grow and develop\. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace\. Below are just a few examples\! \- Flexible Work Schedules \- Education Assistance \- Career Development & Training Opportunities \- Wellness Program \(including Fitness Reimbursement\) \- Medical, Dental, Vision & 401\(K\) with Company Funding \- Paid Parental Leave _Are you a Military Veteran?_ Textron's products and services are trusted everyday by those who protect our country\. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company\. Textron's compensation package includes competitive base pay and provides eligible employees with benefit programs\. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work\. The pay range should be used as a general guide only\. Compensation is based upon candidate experience and qualifications, as well as market and business considerations\. In compliance with the local pay transparency law, the pay range for this position is $112,400 \- $218,400 per year\. EEO Statement Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\. Recruiting Company: Textron Systems Primary Location: US-Massachusetts-Wilmington Job Function: Engineering Schedule: Full-time Job Level: Individual Contributor Job Type: Experienced Shift: First Shift Travel: Yes, 10 % of the Time Job Posting: 05/29/2025, 11:03:20 AM Job Number: 332806
    $70k-89k yearly est. 35d ago
  • Quality Assurance Specialist

    Mentor Technical Group 4.7company rating

    Quality assurance analyst job in Carolina Beach, NC

    Job Description Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Responsibilities: Quality Professional with Manufacturing Process Audit and Batch Record Review experience. Available for non-standard shifts which include nights and weekends. Basic knowledge of the process, PASx/MES application, MAXIMO, SAP, and LIMS. Education & Qualifications Bachelor's degree and 5 years of directly related experience or Master's degree and 3 years of directly related experience. (Science and Engineering preferred) Fully Bilingual (Spanish & English) Available for rotating shifts Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Powered by JazzHR a3sw8S2T7q
    $80k-114k yearly est. 1d ago
  • Business Systems Analyst

    Purpose Financial/Advance America

    Quality assurance analyst job in Wilmington, NC

    Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Uncapped Bonus Potential Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Great Schedules Comprehensive Training To learn more about Advance America visit Advance America Website Position Summary This position reports to the Director of Continuous Improvement and, is responsible for requirements elicitation, understanding the business and making recommendations for improvement and analyzing the requirements to determine the system needs to fulfill those requirements. Works with Systems Solutions team to determine high-level estimates on the level of effort and target implementation timeline as well as overall feasibility and solutions options. Responsible for designing functional requirements (functionality, workflow, usability, but not architecture), as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Requires a core understanding of existing systems architecture and platforms. Responsible for setting and meeting implementation deadlines for work streams where a Project Manager is not involved. Interfaces with business owners, project managers, developers, software quality engineers and external parties. The Business Systems Analyst (BSA) role is a combination of business analyst, requirements analyst and systems analyst. Job Responsibility Support Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Develop functional requirements specifications according to standard templates, using natural language. Influence Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document including Use Cases, User Interface Design, and Process Models. Serves as the conduit between the customer community (internal and external customers) and the software development team through which functional requirements flow. Collaborate with developers and subject matter experts to establish the design vision and analyze tradeoffs between usability and performance needs. Drive Elicit and drive functional requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Job Responsibilities Cont. Manage Responsible for designing solutions, as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Successfully engage in multiple initiatives simultaneously. Will be accountable for Requirements Design time estimates in hours. Needs to have light project management skills (for work streams that do not include a PM). Presents Functional Designs in Business/IT review meetings. Reviews Technical Design documents, Development integration tests and Quality Assurance test plans and/or matrices for conformance to design. Maintain Facilitates definition and division of software development tasks among team members in an agile environment. Perform other duties as assigned. Adhere to all points of the creed. Education Required Bachelor's Degree in Computer Science. Experience Required Five or more years of Business Requirements decomposition and Software Design. Five or more years in Financial/Lending Services. Web application Design, Testing and Implementation. Reasonable database development. Agile development methodologies all preferred. Physical requirements Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location. Competencies Action OrientedCore Values and Business EthicsCustomer FocusDrive For ResultsFunctional/ Technical SkillsInnovation and QualityInterpersonal SavvyPersonal LearningTeam RelationsTime ManagementSupervisory Responsibiity Travel As needed. Position Type/Expected Hours of Work Salaried position working 40 hours per week. Attire Business casual. Other Duties Must be eligible to work in the USA and able to pass a background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 1883
    $60k-85k yearly est. 60d+ ago
  • Quality Assurance Specialist

    Wilmington MacHinery LLC

    Quality assurance analyst job in Wilmington, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Quality Assurance Specialist Employment Type: Full-Time Department: Contract Molding / Quality Assurance About the Role Wilmington Machinery is expanding its molding and assembly operations and implementing new quality processes, including FM-approved product manufacturing. The Quality Assurance Specialist supports day-to-day quality activities such as inspections, documentation control, nonconformance tracking, and FM compliance. This is a hands-on role working closely with molding operators, engineers, and assembly personnel to ensure consistent product quality, proper documentation, and accurate traceability. No prior FM Approvals experience is requiredcandidates with ISO, manufacturing quality, or audit experience will have the foundation needed to succeed. Key Responsibilities Quality System Support Assist in developing and maintaining quality procedures, documentation, and workflows. Help build inspection plans, forms, and process controls to meet customer and regulatory requirements. Support document control for drawings, revisions, inspection standards, and quality records. FM Approvals & Compliance Support Support FM production control processes, traceability, and documentation requirements. Maintain FM-required records such as inspection data, FM mark logs, and traceability documentation. Assist in preparing for FM audits by gathering records, validating documentation, and ensuring readiness. Work with internal teams to ensure FM production rules are followed and documented properly. Day-to-Day Quality Oversight Perform receiving, in-process, and final inspections. Maintain inspection records, calibration logs, and process verification checklists. Identify and segregate nonconforming material; initiate NCRs and support root-cause analysis. Help ensure consistent application of quality standards across molding and assembly operations. Customer & Internal Collaboration Support customer documentation needs, including first article inspections and qualification packages. Assist with complaint investigations by providing inspection data and documentation. Collaborate with Engineering, Molding, and Assembly teams on process improvements and defect resolution. Continuous Improvement Help identify trends related to defects, scrap, or process issues. Recommend improvements to inspection methods, documentation, or process controls. Support training efforts by helping create visual standards or inspection guides. Required Qualifications (Flexible) Candidates meeting most of the following are encouraged to apply: Experience working in quality within a manufacturing environment (plastics, fabrication, or assembly preferred). Ability to read engineering drawings and understand dimensional requirements. Familiarity with inspection tools (calipers, micrometers, gauges, etc.). Understanding of documentation control and nonconformance processes. Strong communication and organizational skills. Preferred (Not Required) Exposure to ISO 9001, AS9100, IATF 16949, or similar quality systems. Experience supporting internal or external audits. Familiarity with FM Approvals requirements (traceability, documentation control, production checks). Basic understanding of GD&T. Experience creating or improving procedures, forms, or workflows. Why Join Wilmington Machinery? Play a critical role in building quality processes for a growing molding and assembly operation. Gain experience in FM Approvals, customer qualification packages, and real-world production quality. Work collaboratively with Engineering, Production, and Operations in a hands-on environment. Opportunities for skill growth as production volumes and systems expand.
    $48k-82k yearly est. 4d ago
  • ServiceNow Business Analyst

    Optimal Growth Technologies 3.3company rating

    Quality assurance analyst job in Carolina Beach, NC

    Job Description ServiceNow Business Analyst (Infrastructure Background) Experience Level: 10+ years We are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team. The ideal candidate will have over 10 years of experience in business analysis, focusing on ServiceNow platform implementations, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The role requires a deep understanding of infrastructure environments, including networks, servers, storage, and cloud services, to effectively analyze, design, and implement solutions on the ServiceNow platform. Key Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to identify and document business requirements for ServiceNow implementations, enhancements, and integrations. Analyze current infrastructure processes and workflows to identify areas for improvement and automation within the ServiceNow platform. Facilitate workshops and meetings to gather technical and functional requirements. Solution Design: Translate business requirements into functional and technical specifications for ServiceNow solutions, with a focus on ITSM, ITOM, and ITAM modules. Collaborate with technical teams to design and configure ServiceNow solutions that align with infrastructure needs. Ensure that solutions are scalable, maintainable, and aligned with best practices. Process Improvement and Automation: Work closely with infrastructure teams to identify opportunities for process automation and optimization using ServiceNow workflows. Develop and refine IT infrastructure service catalogs and improve service delivery using ServiceNow capabilities. Stakeholder Management: Act as a liaison between business, IT, and technical teams to ensure smooth communication and successful project delivery. Provide clear, concise documentation of processes, requirements, and solution designs. Testing and Validation: Develop test cases and assist with user acceptance testing (UAT) to ensure that ServiceNow solutions meet business requirements. Validate that solutions are functioning as expected and make necessary adjustments as required. Change Management and Training: Assist in change management efforts by providing training, documentation, and support to end-users and stakeholders. Ensure successful adoption of new processes and solutions within the organization. Ongoing Support and Optimization: Provide post-implementation support and continuous improvement recommendations for the ServiceNow platform, ensuring that it meets evolving business and infrastructure needs. Monitor the performance of implemented solutions and identify areas for future enhancements. Required Skills and Experience: Experience: Minimum 10 years of experience as a Business Analyst, with at least 5 years focusing on ServiceNow implementations. Infrastructure Knowledge: Strong background in IT infrastructure, including networks, servers, storage, virtualization, and cloud services. ServiceNow Expertise: Deep knowledge of ServiceNow ITSM, ITOM, ITAM modules, with proven experience in configuring, customizing, and managing the platform. Process Improvement: Experience with process mapping, workflow automation, and service catalog development in an infrastructure context. Analytical Skills: Ability to analyze complex infrastructure environments and translate business requirements into effective ServiceNow solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Project Management: Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment.
    $64k-83k yearly est. 17d ago
  • Business Analyst

    DSV 4.5company rating

    Quality assurance analyst job in Carolina Beach, NC

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US North Carolina Division: Solutions Job Posting Title: Business Analyst Time Type: Full Time Position Description Summary: Accumulate, analyze, forecast, and report financial, operational, supply chain, transportation, and/or technical data used in decision-making process of the clients' business. Develop, interpret, and implement technical concepts and procedures that aid planning and control. Perform analysis using various software to determine company performance. Provide technical, system, and/or process expertise and recommendations on company projects. Identify and implement projects that improve and/or automate current processes. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): · Compile, analyze and report competitor, industry and geo-political data. Prepare reports on actual or projected information that improve management decision-making and operational performance · Prepare updates to Strategic Initiatives communicating company performance against strategy · Prepare business modeling analysis · Identify system and process issues and develops recommendations that improve business practices, enhance efficiencies or strengthen regulatory and industry standard compliance. Analyze processes and identify opportunities for cost savings to client through process improvement/automation. Communicate issues and recommendations to management · Coordinate information gathering to prepare reports, analysis, and recommendations · Participate with the testing of automated systems, including development of test plans and scenarios, conducting of user testing and business process validation · Assist with departmental and company-wide project implementations, providing leadership and subject matter expertise · Ensure compliance with procedures and quality standards and implement management directives · Assist in making the field and CSG international services department work together seamlessly The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Some U.S. or international travel may occur. Accountability - Use professional concepts and corporate policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Impact of Decisions - Moderate impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of diverse scope and discretion. Scope - Work on problems diverse in scope. Normally receive no instructions on routine work, general instructions on new assignments. May provide guidance to lower level employee. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is an intermediate level position. Solid interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 1-4 years of related experience. Requires 5 years of export freight forwarding experience or successful completion of an accredited transportation career course of studies and 3 years of export freight forwarding experience. Intermediate to advanced computer skills. Knowledge of standard concepts, practices and procedures within transportation industry. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $64k-92k yearly est. 37d ago
  • Automation Engineer 5

    CDM Smith 4.8company rating

    Quality assurance analyst job in Wilmington, NC

    CDM Smith is hiring Automation and Instrumentation & Controls Engineers! Are you interested in working on projects that are meaningful to you and society? Do you have experience in designing and implementation of SCADA systems, controls and instrumentation in the process industries? Do you have a track record of providing excellent client service, delivering quality work products on time and on budget? CDM Smith might be a great fit for you! We have multiple openings for Automation and Instrumentation & Controls Engineers to support our public, private, and federal clients locally and around the world with all phases of SCADA automation projects. As an Automation Engineer at CDM Smith, you will: - With general direction, creates basic to highly complex instrumentation, controls and related systems designs using 3D and 4D drafting programs. Develops basic technical memoranda related to design issues for clients. Prepares preliminary design reports (PDRs) under limited supervision. Coordinates designs reconciliation with clients. - Reviews basic to highly complex component level shop drawings. Provides responses to requests for information (RFIs) under supervision. Performs field acceptance testing (FATs) and field inspections. - With general direction, creates basic to highly complex human-machine interface (HMI) designs, programmable logic controllers (PLC), reports, etc. Prepares level of effort estimates (LOEs). - Leads testing and startup team for basic to moderately complex instrumentation, controls and related systems independently with minimal supervision. Responsible for testing and startup documentation completion and quality assurance filing. - Independently develops basic to highly complex operations & Maintenance manuals for designed instrumentation, controls and related systems. - Independently develops systems training for end users. - Leads teams of more junior staff and provides direction and mentoring. Reviews the work of junior staff as necessary. - Under general supervision, prepares proposal sections and presentations. - Performs other duties as required. \#LI-LP2 \#LI-HYBRID **Job Title:** Automation Engineer 5 **Group:** ISO **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree in Electrical, Chemical or Mechanical Engineering, or in Engineering Technology or related discipline. Professional engineering (PE) license. - 7 years of related experience. Equivalent additional directly related experience will be considered in lieu of a degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. **Preferred Qualifications:** - Experience with Water/Wastewater highly preferred. - Experience within an Engineering and/or an integration firm highly preferred. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 20% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Expert knowledge of instrumentation, controls and related systems designs. - Excellent communication skills. - Strong knowledge of Microsoft office suite of programs. - Expert knowledge of 3D and 4D CAD drafting. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $90,605 **Pay Range Maximum:** $158,579 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Driver's License Requirements:** An appropriate and valid driver's license is required. **Seeking candidates for a potential future opportunity!:** We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $90.6k-158.6k yearly 60d+ ago
  • Business Analyst - Pharma

    Forhyre

    Quality assurance analyst job in Carolina Beach, NC

    Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
    $60k-85k yearly est. 30d ago
  • IT Lead - Software QA

    Maximus 4.3company rating

    Quality assurance analyst job in Wilmington, NC

    Description & Requirements The IT Lead - Software QA is a resource with Testing Services. They are responsible for systems testing of start-up implementations and O&M software development projects. The IT Lead role includes analyzing and reviewing systems requirements designing test strategy and test cases, executing test cases and monitoring and control of overall test activities. Additionally, the IT Lead will mentor testing team members, participate in performing proof-of-concept POC/research for new tools, make recommendations on such tools, and implement them upon management approval. This is a remote position. Essential Duties and Responsibilities: - Perform systems analysis, documenting and executing testing, and defect tracking. - Coordinate with IPT members to execute and document test activities. - Provide direction, guidance and mentoring to other project testing team members. - Lead and coordinate meetings with the team and client. - Help in establishing and standardizing project processes, develop uniformity and consistency across testing teams. - Participate in proposal writing. Job-Specific Essential Duties and Responsibilities: - Responsible for Systems testing lead activities for systems implementation and O&M software development projects. - Perform analysis and review of system requirements, estimations, peer reviews, test data determination and preparation, designing test strategy and test cases, executing test cases and monitoring and control of overall test. activities, UAT and Production support and provide testing status. - Develop functional automation scripts for testing and maintain documentation - Lead efforts in performing POC/research for new tools, making recommendations of such tools, and implementing upon management approval. - Communicate with analysts, developers, product owners, and other stakeholders to understand/clarify requirements. - Work with external parties for interface testing and help identify and manage test data for testing. - Provide regular updates to the Project/Test Manager and identify and communicate risks to the Project team. - Participate in UAT and Production support and troubleshoot user reported production defects. - Prepare and conduct demos/walkthroughs. - Provide systems test results walkthroughs and assist in data prep and supports test case execution for UAT. - Assist with performance testing when required. - Mentor testers on the project and assist with complex testing, including automation, SQL queries and or utilities needed for testing during white/gray box testing. - Provide technical information representing testing and participate in team meetings when necessary. - Participate in testing activities to support initiatives in Testing Services. Minimum Requirements - Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. Job-Specific Minimum Requirements: - 7+ years' experience in development of functional test automation, with a minimum of 3 yrs. experience in mid-large sized complex project with minimal supervision. - Experience in designing and building automation frameworks from scratch and enhancing existing frameworks. - Proven ability to code in Python and Java using OOPs concepts to build reusable and maintainable automation scripts with traditional development and BDD experience. - Experience with Se WebDriver is a must. Se Grid 4 preferred. - Experience in development of custom code/solutions/utilities to facilitate automation. - Demonstrated proficiency with SQL for creating/modifying queries. - Proficient in Rest components/APIs for testing webservices and web applications. - Experience testing applications in the cloud and experience in technologies such as Docker and Kubernetes. - Experience in using Unix for file manipulation and basic shell scripting. - Demonstrated proficiency in Test Plan and Test Case writing. - Experience with testing tools for test and defect management. - Experience with Scripting languages such as JavaScript, HTML, creating and validating XML, JSON. - Experience with ETL - Experience with running automation scripts through CI/CD pipelines using tools such as Jenkins or tools in AWS ecosystem. - Experience with Docker containerization and container orchestration tools such as Kubernetes/Fargate - Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors - Ability to exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. - Excellent organizational, interpersonal, verbal, and written communication skills. - Ability to give presentations and lead walkthroughs with internal and external stakeholders. - Strong organizational skills, with attention to detail and the ability to manage multiple complex tasks simultaneously. - Ability to work in a fast-paced, deadline-driven environment. - Ability to work both independently and as part of a team. - Experience in an AGILE environment. Preferred Skills and Qualifications: - Healthcare Industry experience is preferred. #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 126,320.00 Maximum Salary $ 189,480.00
    $84k-104k yearly est. Easy Apply 5d ago
  • Automation Engineer

    Amazon 4.7company rating

    Quality assurance analyst job in Wilmington, NC

    Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Key job responsibilities Key job responsibilities include, but are not limited to: - You will serve as the site expert for maintaining the automation systems that are critical for operations - You will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems - You will monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations - You will provide first-level escalation support for site technicians, both locally and remotely - You will perform and analyze building System Assessments to enhance material handling system performance Basic Qualifications - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of PLC programming or automation engineering experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in PLC based controls design, development, implementation and support - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of process or production environment related PLC-controlled automation and issue diagnosis experience - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of robotics work cells and control systems experience - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of electrical theory, robotics, controls components, and automated equipment experience - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of experience with Ladder Logic and structure programming from Siemens, Allen-Bradley, or Codesys PLCs Preferred Qualifications - Experience with HMI and control network components, including maintenance, troubleshooting, programming and design - Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components - Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics - Experience interpreting and modifying mechanical and electrical drawings - Experience programming with RSLogix5000, Studio 5000, FT View, and other controls software platforms Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,000/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $81k-123.8k yearly 49d ago
  • Business UAT Analyst I - Campaign Testing - BILINGUAL SPANISH REQUIRED

    Jpmorganchase 4.8company rating

    Quality assurance analyst job in Wilmington, NC

    Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
    $96k-122k yearly est. Auto-Apply 60d+ ago
  • Automation Engineer 4

    CDM Smith 4.8company rating

    Quality assurance analyst job in Wilmington, NC

    CDM Smith is hiring Automation and Instrumentation & Controls Engineers! Are you interested in working on projects that are meaningful to you and society? Do you have experience in designing and implementation of SCADA systems, controls and instrumentation in the process industries? Do you have a track record of providing excellent client service, delivering quality work products on time and on budget? CDM Smith might be a great fit for you! We have multiple openings for Automation and Instrumentation & Controls Engineers to support our public, private, and federal clients locally and around the world with all phases of SCADA automation projects. An Automation Engineer at CDM Smith: - Under limited supervision, creates basic to highly complex instrumentation, controls and related systems designs using 3D and 4D drafting programs. Develops basic technical memoranda related to design issues for clients. Prepares preliminary design reports (PDRs) under supervision. - Reviews basic to highly complex component level shop drawings. Provides responses to requests for information (RFIs) under supervision. Performs field acceptance testing (FATs) and field inspections. - Under limited supervision, creates basic to highly complex human-machine interface (HMI) designs, programmable logic controllers (PLC), reports, etc. Prepares level of effort estimates (LOEs). - Leads testing and startup team for basic to moderately complex instrumentation, controls and related systems independently with minimal supervision. Responsible for testing and startup documentation completion and quality assurance filing. - Assists with the development of basic to moderately complex operations & Maintenance manuals for designed instrumentation, controls and related systems. - Under minimal supervision, develops systems training for end users. - Leads teams and provides direction and mentoring for junior staff. Reviews the work of junior staff as necessary. - Assists with proposal development and presentation. - Performs other duties as required. \#LI-LP2 \#LI-HYBRID **Job Title:** Automation Engineer 4 **Group:** ISO **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree in Electrical, Chemical or Mechanical Engineering, or in Engineering Technology or related discipline. Certification as an Engineer in Training (EIT) or passing the Fundamentals of Engineering (FE) exam in states where an EIT is not obtainable (within 18 months of hire or promotion or transfer). - 5 years of related experience. Equivalent additional directly related experience will be considered in lieu of a college degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. **Preferred Qualifications:** - Experience with Water/Wastewater highly preferred. - Experience within an Engineering and/or an integration firm highly preferred. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 20% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Expert knowledge of instrumentation, controls and related systems designs. - Excellent communication skills. - Strong knowledge of Microsoft office suite of programs. - Expert knowledge of 3D and 4D CAD drafting. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $81,765 **Pay Range Maximum:** $134,909 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Driver's License Requirements:** An appropriate and valid driver's license is required. **Seeking candidates for a potential future opportunity!:** We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $81.8k-134.9k yearly 60d+ ago
  • Test Engineer IV

    Textron 4.3company rating

    Quality assurance analyst job in Wilmington, NC

    _Who We Are_ Textron Systems is part of Textron, a $14 billion, multi\-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide\. We make things that fly, hover, zoom and launch\. Things that move people\. Protect soldiers\. Power industries\. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems\.This role is in Textron System's Weapon Systems business area\. Visit TextronSystems\.com & Lycoming\.com to read more about who we are and the products we make\! _About This Role_ We believe people should love what they do - in this role, you will be responsible for: We are seeking a talented test engineer with a Mechanical or Test Engineering background to support a major US Air Force Program\. As a Test Engineer, you will perform planning, coordination, and execution of component, subsystem, and system level tests as well as other evaluation activities across the program\. A strong candidate will possess at least 2 years related experience\. You will have the opportunity to work in a multi\-disciplined team environment and directly support our nation's war fighters\. Whether your desired career path is technical or leadership, Textron is highly diversified with a strong grow\-from\-within philosophy that offers exceptional opportunities for career progression\. _Responsibilities_ * Plan, coordinate, and schedule test and evaluation activities to ensure that test requirements and objectives are met per customer/program requirements and engineering and quality standards * Prepare and/or review test plans, test procedures, test readiness reviews and test reports for functional, environmental, and field tests * Support in\-house and field data collection activities including setup and operation of data acquisition systems, accelerometers, strain gauges, high speed cameras, and other test instrumentation * Support test activities including product installation, integration, test, data acquisition and analysis * Perform preliminary "quick\-look" analysis and provide post\-test debriefs to engineering team and customers * Coordinate with appropriate program, engineering, and external organizations during test planning, execution, analysis and reporting phases * Must be able to communicate effectively \(verbal and written\) and have good organizational skills * 10 \- 15% Travel Qualifications _Qualifications_ * Bachelor's degree in engineering or related field with 9 years related experience * Strong analytical and problem\-solving skills * Knowledge and/or experience using electrical/mechanical test instrumentation is a plus * Must be able to obtain/maintain Government Security Clearance; Active Secret clearance preferred * Must be able to communicate effectively \(verbal and written\) and have good organizational skills Textron's compensation package includes competitive base pay and provides eligible employees with benefit programs\. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work\. The pay range should be used as a general guide only\. Compensation is based upon candidate experience and qualifications, as well as market and business considerations\. In compliance with the local pay transparency law, the pay range for this position is $126,500 \- $193,100 per year\. EEO Statement Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\. Recruiting Company: Textron Systems Primary Location: US-Massachusetts-Wilmington Job Function: Engineering Schedule: Full-time Job Level: Individual Contributor Job Type: Experienced Shift: First Shift Job Posting: 11/10/2025, 4:38:11 PM Job Number: 337649
    $63k-80k yearly est. 35d ago
  • Business Analyst - Raleigh

    Forhyre

    Quality assurance analyst job in Carolina Beach, NC

    Job Description We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. Responsibilities Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop a relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to the product team Communicate key insights and findings to the product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Requirements Previous experience in Business / Systems Analysis or Quality Assurance A degree in IT / Computer Science Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in writing SQL queries Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills
    $60k-85k yearly est. 18d ago

Learn more about quality assurance analyst jobs

How much does a quality assurance analyst earn in Leland, NC?

The average quality assurance analyst in Leland, NC earns between $56,000 and $90,000 annually. This compares to the national average quality assurance analyst range of $57,000 to $93,000.

Average quality assurance analyst salary in Leland, NC

$71,000
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