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Quality assurance lead jobs in Fort Smith, AR - 212 jobs

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  • Test - Do Not Apply

    Maximus 4.3company rating

    Quality assurance lead job in Fort Smith, AR

    Description & Requirements System test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 65,000.00
    $41k-79k yearly est. Easy Apply 4d ago
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  • ENGINEER - QUALITY ASSURANCE SUPPLIER PERFORMANCE

    Dassault Falcon Jet Corp 4.8company rating

    Quality assurance lead job in Little Rock, AR

    Job Description The Engineer - Quality Assurance (Supplier Performance) manages Supplier Quality performance records and reporting, investigates part failures, requests corrective action and performs quality assurance activities related to new and revised part validation, such as conformity, Production Part Approval Process (PPAP), robustness, and contractual Quality requirements. PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): Perform activities which include but are not limited to: Investigate Production Part Failure Compile and distribute Metrics and Statistical Information Issue and follow up with Supplier Corrective Action Requests Define and communicate Quality Requirements for Suppliers Monitor and approve Supplier Industrial Transfer of Work Monitor FER database for Supplier On Site Technical assistance for Supplier Parts DFJ Notice of Escapes for Quality Escapes by Supplier or DFJ Production Perform Supplier Quality Performance Reviews and communicate Quality Goals Supply Chain Assessments and Reporting of Supplier Quality System Maturity Perform First Article Reviews, Last Article Reviews, or Current Article reviews at Supplier facility Plan, Prepare and Conduct Supplier meetings and Interactions, such as Quality Reviews as well is internal, Interdepartmental meetings Participate as Quality Representative for New Product Development Process Evaluate cost of Non-Quality Assist in Supplier QMS Audits as a Subject Matter Expert Evaluate Risk and produce Risk matrix on Supplier Parts Participate in the Supplier Concessions process for QASP Production Part Approval Process (PPAP) as related to product development or Industrial/Engineering part change Investigate In-Service Part Failure Other duties as assigned by management. NON-PRINCIPAL DUTIES/RESPONSIBILITIES (NON-ESSENTIAL FUNCTIONS): None MINIMUM REQUIRED QUALIFICATIONS: Bachelor's degree in Business Administration, Engineering, Supply Chain or related field. Work experience (in the categories shown below) may be substituted for completed, relevant education from an accredited college or university. 1 year of education = 2 years of experience Quality System Requirements (Auditing, Investigations/Root Cause and Corrective Actions, Non-Conformance process, Supplier Quality requirements, Part conformance to design data, AS9100 and AS9102 procedures) Basic aircraft systems and structure knowledge Avionics and Cabin Entertainment system interface Electrical wiring and components (at the aircraft level or Component level) Cosmetic finishes Mechanical equipment Passenger comfort systems (seats, tables, etc) Technical Knowledge of Aircraft products and interactions in one of the following categories: Supplier Management Experience (Purchasing, Contracts, etc) 2 years of Aviation or Quality related work experience Advanced level computer skills using MS Office, Excel, Word, and Power Point Basic Knowledge in CATIA software or other CAD based software, MES Systems, General software programs Must possess excellent verbal and written communication skills in English language and have excellent interpersonal communication skills. Must possess well-developed critical thinking, logic, decision-making, and analytical skills, be pro-active and team oriented. Must excel in handling multiple projects simultaneously and dynamically. Must be able to travel to Supplier facilities both domestic and international at varying frequencies. Ability to handle multiple projects simultaneously ADDITIONAL DESIRED QUALIFICATIONS: Familiar with MS Access, Documentum Familiar with Customer Completion Specification and Design process ISO familiarization Familiarity with the French language or ability to use translation services to review documents in French DO-160 Familiar AS9100 Auditing Familiar Project Management Experience Experience with Cosmetic/Visual requirements WORK CONDITIONS Able to work overtime when required or adjust working hours on short notice to complete a task Be able to travel by surface and air domestically and Internationally, even with short notice Accomplish supplier visits in various environments (i.e. non air conditioned, humid, hot /cold, etc.) Must be able to sit at a desk or work station for extended periods Able to access aircraft with or without reasonable accommodation. Must be able to walk between various shop areas, climb, and kneel with or without reasonable accommodation. COMPENSATION AND BENEFITS: The compensation for this position typically falls between $64,426.00 and $86,031.00 per year. This position is not eligible for overtime under FLSA guidelines. This position may be eligible for shift differential. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.
    $64.4k-86k yearly 17d ago
  • Analyst, Quality

    L'Oreal 4.7company rating

    Quality assurance lead job in North Little Rock, AR

    Job Title: Analyst, Quality Division: Cluster 1 Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world's #1 beauty brand with L'Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Make What You Will Learn: Guarantee the quality and of products, parcels and orders distributed under Fulfillment Center's supervision (own or outsourced) in compliance with Group standards and specifications. Seek efficiency in his/her domain and implement quality as a pillar of operational excellence with continuous improvement and constant innovation within our quality system. Key Responsibilities * Performance Monitoring & Reporting: * Oversee and coordinate the collection, analysis, and reporting of quality metrics, ensuring data accuracy and integrity. * Inventory Management & Control: * Develop, implement, and manage a comprehensive cycle counting plan in collaboration with finance and inventory clerks tomaintainaccurateinventory records across all locations. * Operational Support & Improvement: * Provide essential support for ADIs, ensuringexpired material is processed out of the facility * Support buybackstohelp ensure that inventory is movedback to the manufacturingteamin a timely mannerand transactions are completedsystemically * Lead andfacilitate Root Cause Analysis (RCA) teams toidentifyand resolve complex operational issues, implementing effective corrective and preventive actions. * Data Analysis & Dashboarding: * Gather, process, and analyze datasets to extract actionable insights. * Design and develop comprehensive dashboards using various business intelligence tools to visualize performance trends and communicate key findings to stakeholders. What We Are Looking For: Required Qualifications: * BS Degree in a related field * Minimum 3 years of experience in aManufacturing ordistributionenvironment * Requires the ability to meet deadlines, have good organizational skills andhave the ability towork independently * Requires ability for test design and interpretation of results * Must havestrong communicationskills, presentation skills, writing skills, and excel skills * Ability to lead teams through basicproblem solvingactivities Preferred Skills: * SQL experience for data querying and manipulation * Proven experience as a Data Analyst, with a strong ability to interpret complex datasets * General experienceworking with Artificial Intelligence (AI) tools or concepts, particularly in a quality or operational context * Experience with Tableau, Power bi, or Cognos What's In It For You: * (Medical, Dental, Vision, 401K, Pension Plan) * (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) * VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) * (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) * (Think Tanks and Innovation Squads) * Access to Mental Health & Wellness Programs Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [1] [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind. Youtube VideoYoutube Video
    $61k-79k yearly est. 5d ago
  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance lead job in Little Rock, AR

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 31d ago
  • Quality Assurance Tester

    National Real Estate Insurance Group 3.6company rating

    Quality assurance lead job in Oklahoma City, OK

    Position Title: QA Tester Reports to: VP, Quality Assurance and Data Analytics Position Objective: Responsible for designing and running tests on proprietary software usability. Conduct tests, analyze the results, and report observations to the product and development teams. Review software requirements and prepare test scenarios. Execute tests on software usability. Analyze test results on database impacts, errors or bugs, and usability. Prepare reports for product and development teams on all aspects related to the software testing carried out. Work with product and QA teams to translate releases into user-friendly content that drives adoption Comfortable working both collaboratively and independently Takes initiative and follows through on individual responsibilities Interact as needed with internal clients to understand software requirements and errors. Participate in design reviews and providing input on requirements, product design, and potential problems. Support product launches and working with development team in fixing pre/post launch bugs Regular and predictable attendance. Reports to the office minimum of 3 days per week. Other duties as assigned. Basic Qualifications A bachelor's degree in computer science or related field preferred. 1-2 years software testing experience a must. Knowledge of software test design and testing methodologies. Strong computer, hardware, software, and analytical skills. Experience testing in Web based applications, API and/or SQL a plus. Excellent communication and critical thinking skills. Good organizational skills and detail-oriented mindset. National Real Estate Insurance Group, LLC is an at-will organization, and this document does not serve as an employment contract. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications and additional tasks may be assigned by a supervisor.
    $60k-87k yearly est. 60d+ ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance lead job in Little Rock, AR

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $53k-76k yearly est. 33d ago
  • TEST AR004 - Fayetteville General Application

    Christian Brothers Automotive 3.4company rating

    Quality assurance lead job in Fayetteville, AR

    Christian Brothers Automotive Our mission is simple: To create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. These principles have taken our organization to over 300+ locations all across the country. We strive for excellence in service as the #1 Automotive Repair Franchise in the country. We have a great culture, a great mission, and a great time. We hope you'll consider joining us! The job description will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Qualifications The qualifications will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Additional Information All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.
    $78k-100k yearly est. 4h ago
  • QA tester - Selenium&Mobile - Contract

    E Pro Consulting 3.8company rating

    Quality assurance lead job in Rogers, AR

    E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ****************** Job Description Basic skills Proven testing in an Agile project Selenium testing Expertise in testing web based applications, and responsive web design Mobile testing: iOS / Android Expertise in developing Test Plans and writing Test Cases Able to write SQL statements Good writing skills (for documenting the process) Good communication and presentation skills Qualifications ONLY LOCAL CANDIDATES Additional InformationONLY LOCAL CANDIDATES
    $55k-71k yearly est. 60d+ ago
  • ADP WFN TEST - DO NOT DELETE

    Conway Regional Medical Center 4.6company rating

    Quality assurance lead job in Conway, AR

    The Account Resolution Specialist is responsible for follow up/account resolution of all insurance claims processed within a specific alphabetic range and/or financial class. Responsibilities occasionally will include other duties as assigned, and overtime as requested or required. Qualifications High School Diploma or equivalent. Previous work experience as an Insurance Analyst or equivalent experience/training in date entry. Two (2) years in a Healthcare setting, preferred.
    $54k-72k yearly est. Auto-Apply 60d+ ago
  • QA Analysts(OS1004)

    Idealforce

    Quality assurance lead job in Oklahoma City, OK

    IDEALFORCE has a CONTRACT position available immediately for a QA Analysts to join our customer in Oklahoma City, OK. This is an ONSITE position. Please find below additional details about this job. Client is considering only LOCAL CANDIDATES for this role Job Description Software Quality Assurance Analsyt is needed to provide expertise and proficiency in the evaluation and testing of multiple software systems for the OSDH. -Interpreting business requirements -Creating and executing test scripts -Reporting bugs and making recommendations for resolving software defects. -The position will research, learn and apply best practices to the software development quality assurance process, support the development team, and become an expert in hands-on software testing. The OSDH anticipates the following existing systems requiring the services of an SQA Analsyst to include: Oklahoma State Immunization Information System (08115), Laboratory Information Management System (LIMS), Interoperable Public Health Information System (IPHIS), WIC EBT System (Electronic Benefits Transactions), and the Public Health Investigation and Disease Detection of Oklahoma (PHIDDO) System. It is expected additional systems will be introduced during the contract period requiring staff augmentation. The exact number and nature of such systems is unknown at this time. -Create and execute test scripts, cases and scenarios; c -Conduct all types of application testing as needed including system, unit, regression, load, and acceptance testing. -Collaborate with business analysts, developers, and system users in the testing of software programs and applications; -Will analyze test results in order to discover defects, bugs, errors, configuration issues, and interoperability flaws. -Adhere to the tracking process and monitor bugs so that resolution progresses in a timely manner. -Position will also ssist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process. Qualifications -Bachelor's degree in Computer Science, Management Information Systems (MIS), Business Management, Accounting, or a Healthcare related field; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required education. Experience in a Public Health or Healthcare field is preferred. Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $56k-73k yearly est. 4h ago
  • Quality Assurance Analyst

    ARL Bio Pharma

    Quality assurance lead job in Oklahoma City, OK

    Join a company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical industry. Our laboratory works with pharmaceutical companies, compounding and hospital pharmacies, drug manufacturers, and raw material suppliers bringing excellence to pharmaceutical sciences and making pharmaceuticals safer. This position is a fantastic stepping-stone for those looking to expand their career in the interesting world of the pharmaceutical industry. The Quality Systems Analyst with general oversight assists in the control, approval, and compliance verification of 100s of documents across several unique laboratories within the company. This position must understand federal and state regulations such as Title 21 of the Code of Federal Regulations Part 11 (21 CFR Part 11), Environmental Health & Safety (EHS), Food & Drug Administration (FDA) and Occupational Safety & Health Administration (OSHA) to ensure appropriate documentation is coded and uploaded into the company's systems. The Quality System Analyst will, at times, inspect and audit the MasterControl, electronic Quality Management System (eQMS), for errors/improperly coded items. This position will Create/update/archive documents, and complete Deviation reports. The QS Analyst Interacts with Clients and Vendors to appropriately create and remove guest accounts in the company's own systems for review of materials related to appropriate audits. Additionally, will partner with senior department personnel to develop, implement, and review current and new policies and procedures to create consistent and continuous improvement and compliance with all regulations, including various USP (United States Pharmacopeia) documents. Some highlights... Pay rate includes a 10% differential for evening shift Paid Training Work in a comfortable office setting with casual dress code Have your own workspace where you can work largely independently Free Medical and Dental insurance 401K Retirement with Company Match Excellent Work/Life Balance This is a full-time role with a great benefits package. Work Schedule: Members of the Quality Control Team are expected to complete 8 hours a day with the majority during normal company business hours, allowing for some flexibility of shifts. Normal Company business hours of operation are Monday through Friday, 8:00 a.m. to 6:00 p.m. Some Flexibility is required as occasional extensions before or after normal company business hours, and weekends will be required as part of an on-call rotation. Restrictions: Because of vital nature of this work, we do not allow medical marijuana cards and we do random drug testing on all of our employees. Essential Functions... Supports the Quality Department in implementing and reviewing policies and procedures, suggesting new processes to ensure continuous improvement and compliance with federal, state, and industry regulations. Inspect and audit the MasterControl and other internal Company systems for errors, missing files, or improperly coded documents. Assist with Deviation reports & Investigation to maintain company compliance with regulations such as Title 21 of the Code of Federal Regulations Part 11 (21 CFR Part 11). Assist Department Leadership in document control of approving, updating, correcting, archiving, and implementation of controlled documents for maintaining compliance with federal, state, local, and company regulations. Assign & Develop codes for training of analysts across multiple unique laboratories, including those for microbiology, chemistry, analytical chemistry, research and development, and quality control review. Create, update, and archive training documents for 400 + laboratory personnel to maintain a true record of training and knowledge verification for SOPs, Trainings, Compliance, ISO 17025:2017 standard, various industry USPs, ext. Assist in adding, removing, and adjusting guest accounts in the company's own systems for clients and vendors as appropriate. Direct communication with clients, vendors, and other outside agencies as appropriate in the execution of duties. Adhere to, use, and maintain Personal Protective Equipment (PPE) and Laboratory Safety Equipment, and identify hazards that may arise. Including the ability to wear a full-face respirator in addition to standard Personal Protection Equipment. Complete all safety training, including but not limited to OSHA, Departmental SOPs, and Company Compliance Maintains current knowledge of trends and developments in techniques and technology relevant to the field and stays current on industry, company, and departmental methodologies, terminology, and regulations. Minimum Position Requirements... High School Diploma - or equivalent Diploma with an additional 1-year experience. Or Associate degree in Quality Management, or Science Field - or equivalent diploma with 2 years of experience in a Laboratory Environment and/or 1 year of experience in Facilities or Quality investigations. Preferred Qualifications: Work Environment... This job operates in a professional office environment using typical office equipment (scanners, printers, computers, phones). The noise level is moderate to loud. Exposure to dust and fumes. Exposure to the use of chemicals with the classification of Hazardous, Toxic, Corrosive, Flammable, or Oxidizing. Primarily dominated English-speaking workplace. Attendance at the office is required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Physical Requirements... This is an active role with occasional walking between buildings daily. This position is a partially sedentary role, and some filing is required. Ability to sit and stand in front of a computer for extended periods, with intermittent twisting/bending to reach instruments or supplies surrounding equipment. This position would require the ability to lift 50 Lbs. (if an object weighs more than 50 Lbs. ARL requires this to be a two-person job or the use of carts. Ability to use hand strength and finger dexterity to perform fine manipulations of tool equipment, including turning, pressing, twisting, and typing. Must be able to wear Personal Protective Equipment (PPE). Must be fluent in written and spoken English to receive and communicate information for standard and complex operations and emergencies clearly and accurately. Requires visual acuity to read and write words and numbers, and to see in the normal visual range, including the ability to distinguish colors with or without correction. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus with or without correction. Requires hearing communications accurately with or without correction. Work Restrictions: Because of the vital nature of this work, we do not allow medical marijuana cards, and we do random drug testing on all our employees. The Company is subject to certain federal regulations and directives regarding a drug-free workplace. Because of the Company's federal obligations and directives, as an employee of an analytical laboratory such as ARL Bio Pharma Inc., you will be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana.
    $56k-73k yearly est. 60d+ ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance lead job in Little Rock, AR

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $58k-75k yearly est. 60d+ ago
  • NOC Performance Monitoring Lead

    GDIT

    Quality assurance lead job in Oklahoma City, OK

    Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Automation, Emerging Technologies, Monitoring Solutions, Network Monitoring, Scripting Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 4 + years of related experience US Citizenship Required: Yes Job Description: Network Operations Center(NOC) Performance Monitoring Lead Advance how our customers operate while you advance your career. Join GDIT as our BIM Network Operations Center(NOC) Network Monitoring Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Network Operations Center(NOC) Performance Monitoring Lead , the work you'll do at GDIT will be impactful to the mission of the US Air Force and our BIM customers. You will play a crucial role in helping modernize these Air Force Bases infrastructure providing monitoring solutions to reduce network downtime and enhance the customer experience at each base. ● Lead/Manage/Support You will be the lead Performance Monitoring SME to interface with our BIM team and the customer to integrate tools and establish reporting dashboards. ● Collaborate with our BIM Engineering, Design and Site teams to build, integrate and enhance the BIM monitoring solution WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Performance Monitoring Specialist Principal must have: ● Education: Technical Training, Certification(s) or Degree ● Experience: 5+ years of related experience ● Required Technical Skills: NOC/SOC operations background - you've been in the trenches and know what works General Networking concepts (OSI Model/VPN/Topologies/Router functions...etc) Incident management expertise with a track record of managing complex, multi-team responses Scripting abilities for automation and efficiency improvements Define and customize Aggregation rules and KPIs/KQIs Domain concepts, and knowledge how to configure the target service and network components for the specific project case: L3 VPN Practical experience with Kubernetes, Docker, Helm, and observability tools. (Grafana, Prometheus, Elastic, and others) is mandatory Use the GUI capabilities to create and customize dashboards and reports Define and update Anomaly-Detection and Forecasting rules ● Security Clearance Level: DoD Secret Level Clearance required ● Required Certifications: Must meet DOD 8570 or DOD 8140 equivalent requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining Security Plus CE. Additional specific certifications may be required, depending on job assignment. ● Required Skills and Abilities: Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences. Adept at interfacing with Government at senior leader levels and representing the interests of GDIT ● Preferred Skills: 5HPE vTeMIP, HPE Service Orchestrator and HPE Intelligent Assurance solutions knowledge is a plus, ITIL V3/4 Foundation or higher ● Location: Oklahoma City, OK (position may start remote and move onsite) ● Security clearance level: Secret GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #GDITpriority The likely salary range for this position is $91,800 - $124,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA OK Oklahoma City Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $91.8k-124.2k yearly Auto-Apply 18d ago
  • Test Engineer III

    Vestcom International, Inc. 4.3company rating

    Quality assurance lead job in Little Rock, AR

    Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: * Health & wellness benefits starting on day 1 of employment * Paid parental leave * 401K eligibility * Tuition reimbursement * Employee Assistance Program eligibility / Health Advocate * Paid vacation and paid holidays Job Description This position provides technical leadership for a team of testers, but is also responsible for developing software verification plans, test procedures and test environments; executing the test procedures; interpreting tests for software products, application code, system processes, or modifications to these software processes. Responsible for documenting test results to ensure software system requirements are met; and preparing documentation of these activities for delivery. Identifies functional problems and suggests resolutions to the responsible developer. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Develops, maintains and analyzes test cases and provides regular progress reports. ► Key Areas of Responsibility * Identifies functional problems and suggests resolutions. * Assists in the definition of internal quality control standards and the maintenance of reliability programs. * Contributes to the next-generation of test design. * Defines test cases according to product feature specifications. * Owns the qualification process for new development activity. * Participates in the preparation, review, and analysis of software requirements and specifications. * Clearly communicates project issues and status to management. * Reviews and implements test strategies for software products. * Maintains proficiency of SQL Server and Microsoft Test Manager. * May lead and direct the work of others. * Other duties as assigned by management. * Ensures compliance with internal policies, procedures and internal controls in accordance with the Sarbanes- Oxley Act 2002 Section 404. Qualifications ► Key Qualifications * BS in Computer Science, Engineering or related field and 5+ years previous experience in testing field or related field required. * Relies on extensive experience and judgment to plan and accomplish goals. * Experienced in all phases and procedures related to Test Case Management and commonly used concepts, practices and procedures in the testing field required. * Ability to effectively communicate business issues and needs at a management level. * Demonstrates superior testing skills and ability to understand complex testing cases. * Strong experience with designing and implementing test frameworks, tools and libraries. * Experience maintaining test automation suite and continuous regression tools. * Proven experience developing test strategies for complex software applications. * Experience working in a fast-paced environment, with demonstrated ability to succeed in weekly cycles. * Ability to participate in code reviews and to evangelize best practices for testability. * Ability to conduct research to stay abreast of emerging technologies (new devices and browser sets). * Proven track record of providing actionable feedback at design and architectural stages to improve testability. * Ability to embody and reflect Vestcom's core values ► Additional Requirements * Travel may be required to support clients * Compliance with Company policies concerning maintaining a drug free workplace is required * Compliance with all Company policies is required including all safety policies and procedures ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. Additional Information The salary range for this position is $73,725 - $98,300 / year. The hiring [base salary / wage rate] range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Experienced Avery Dennison employees who are interested in this position and have questions regarding how the hiring range listed above may apply to them should contact their HR representative. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
    $73.7k-98.3k yearly 48d ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance lead job in Little Rock, AR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 60d+ ago
  • Test Engineer III

    Avery Dennison Corporation 4.8company rating

    Quality assurance lead job in Little Rock, AR

    This position provides technical leadership for a team of testers, but is also responsible for developing software verification plans, test procedures and test environments; executing the test procedures; interpreting tests for software products, application code, system processes, or modifications to these software processes. Responsible for documenting test results to ensure software system requirements are met; and preparing documentation of these activities for delivery. Identifies functional problems and suggests resolutions to the responsible developer. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Develops, maintains and analyzes test cases and provides regular progress reports. ► Key Areas of Responsibility * Identifies functional problems and suggests resolutions. * Assists in the definition of internal quality control standards and the maintenance of reliability programs. * Contributes to the next-generation of test design. * Defines test cases according to product feature specifications. * Owns the qualification process for new development activity. * Participates in the preparation, review, and analysis of software requirements and specifications. * Clearly communicates project issues and status to management. * Reviews and implements test strategies for software products. * Maintains proficiency of SQL Server and Microsoft Test Manager. * May lead and direct the work of others. * Other duties as assigned by management. * Ensures compliance with internal policies, procedures and internal controls in accordance with the Sarbanes- Oxley Act 2002 Section 404. ► Key Qualifications * BS in Computer Science, Engineering or related field and 5+ years previous experience in testing field or related field required. * Relies on extensive experience and judgment to plan and accomplish goals. * Experienced in all phases and procedures related to Test Case Management and commonly used concepts, practices and procedures in the testing field required. * Ability to effectively communicate business issues and needs at a management level. * Demonstrates superior testing skills and ability to understand complex testing cases. * Strong experience with designing and implementing test frameworks, tools and libraries. * Experience maintaining test automation suite and continuous regression tools. * Proven experience developing test strategies for complex software applications. * Experience working in a fast-paced environment, with demonstrated ability to succeed in weekly cycles. * Ability to participate in code reviews and to evangelize best practices for testability. * Ability to conduct research to stay abreast of emerging technologies (new devices and browser sets). * Proven track record of providing actionable feedback at design and architectural stages to improve testability. * Ability to embody and reflect Vestcom's core values ► Additional Requirements * Travel may be required to support clients * Compliance with Company policies concerning maintaining a drug free workplace is required * Compliance with all Company policies is required including all safety policies and procedures ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. The salary range for this position is $73,725 - $98,300 / year. The hiring [base salary / wage rate] range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Experienced Avery Dennison employees who are interested in this position and have questions regarding how the hiring range listed above may apply to them should contact their HR representative. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
    $73.7k-98.3k yearly 48d ago
  • Test & Certifications Engineer (Tulsa, OK)

    Roxtec Inc.

    Quality assurance lead job in Tulsa, OK

    Roxtec Inc. (*************** is the global leader in modular-based cable and pipe sealing solutions. Founded in 1990, we help protect critical infrastructure across industries by delivering innovative systems that ensure safety, reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown rapidlyaveraging 30% annual growth over the past decadeand continues to set the standard for sealing performance worldwide. If youre the kind of engineer who loves running tests by the book and turning data into crisp, decision-ready reports, this role is for you: youre comfortable traveling to labs, plants, and customer sites; you work confidently with your hands using power and measuring tools; you set up rigs, execute experiments per procedures/protocols, capture data, and summarize findings; you naturally handle inspections and troubleshootingdiagnose, repair, verify, re-test until its solved; you bring hands-on experience and strong technical/mechanical aptitude; you read and interpret drawings/schematics, specs, standards, codes, and test reports with ease; and you shine through clear communication, tight collaboration, and organized follow-through that keeps projects moving and stakeholders aligned. Are YOU Ready to build, test, and certify whats next at Roxtec? APPLY TODAY! Job Summary The Test & Certificate Engineer is responsible for ensuring the technical integrity of products through comprehensive testing, certification, and verification processes. Essential Job Functions Create and maintain product certification/approval documentation. Monitor applicable standards for modifications, addendums and updates that may impact certifications/approvals for Roxtec products. Serve as liaison to testing facilities and certifying organizations. Schedule and witness tests of Roxtec products by appropriate testing facilities. Develop and implement procedures for testing and certifying Roxtec products. Participate in analyzing product deficiencies and production problems and initiating corrective Engineering Change Requests (ECRs). Execute Engineering Change Notices (ECNs). Develop and deliver new employee onboarding training. Provide technical assistance to internal and external customers. Take part in product development initiatives Participate in industry standards and technical committees. Requirements: Must be a U.S. Citizen Self-motivated with strong project management skills. Attention to detail and commitment to delivering high-quality work. Strong analytical and problem-solving skills. Ability to read, analyze, and interpret drawings, codes, standards, regulations, and test data. Ability to convey technical information to all levels of an organization. Effective communication and collaboration abilities Demonstrate a high level of mechanical aptitude. Basic understanding of drafting and familiarity with ANSI and ASME standards. Ability to travel up to 35% of the time Education and Experience Bachelor's degree in mechanical, industrial, chemical, fire protection, or electrical engineering or equivalent experience. Strong verbal and written communication skills. Proficiency in Microsoft Office Suite and Autodesk. Experience in product testing/certification preferred. Proficiency in Finite Element Analysis (FEA) preferred. Experience in international projects and cross-cultural communication preferred. Physical Requirements Required to wear PPE as needed This has been identified as a safety-sensitive position. Physical Demands (reasonable accommodations may be made, if necessary): Physical Abilities Stand / Walk - Frequently Sit Continuously Confined Spaces - Occasionally Climb / Crawl / Squat / Kneel / Bend Occasionally Fine Manipulation - Occasionally Reach Outward - Occasionally Reach Above Shoulder Occasionally Push / Pull / Lift / Carry up to 50 lbs - Occasionally Travel by car, air, or other means of public transportation - Occasionally N/A (Not Applicable) - Activity is not applicable to this occupation Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day) Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) Continuously - Occupation requires this activity 76% or more of the time (2.5 - 5.5 hrs/day) Why Roxtec? Because Your Workand WorkplaceMatter. Benefits In addition to our competitive compensation package, Roxtec is proud to offer a comprehensive suite of benefits designed to support the well-being and professional growth of our employees: 401(k) Plan with Company Contribution: Enjoy the advantage of immediate vesting. Comprehensive Health Coverage: Inclusive of Medical, Dental, and Vision Insurance. Income Protection: Benefit from Short-Term Disability (STD) and Long-Term Disability (LTD) coverage. Life Insurance: Company-paid coverage to provide added peace of mind. Paid Time Off: Includes holidays, vacation, and personal days, tailored to your position. Career Development Opportunities: We support your professional growth and advancement. Education and Tuition Reimbursement: Programs available to further your education. Flexible or Hybrid Schedules: Options available based on your position. Climate-Controlled Workspaces: Our warehouse, fabrication, and shop areas are climate-controlled to ensure a comfortable and safe environment year-round. Exciting Bonus Opportunities: This position is eligible for a bonus, calculated based on individual and company performance. We are committed to fostering a supportive and dynamic work environment that promotes both personal and professional success. Join us at Roxtec and be part of a team that values your contributions and invests in your future! Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law. PIb1b47be7f216-31181-39469116
    $57k-73k yearly est. 7d ago
  • Test Engineer - Bike Lab

    SGS 4.8company rating

    Quality assurance lead job in Bentonville, AR

    SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential. Primary Responsibilities: Daily operations of the lab, incoming sample processing, maintaining calibration of equipment Ensuring health and safety processes and procedures are followed, maintenance of a safe, ergonomically sound, professional work environment. Responsible for on time delivery of test reports free of errors and meet customer expectations. delivery of jobs Implement efficiency improvement, process improvement, and 5 S processes Profile of the position (Responsibilities): Responsible for daily testing of the laboratory Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.) Oversee implementation of SOPs for incoming sample processing in accordance with company policy Oversee/Ensure all processed documentation is complete and reviewed as required Ensure sample workflow from logistics meets the needs of the department Monitor special handling of identified clients Must be able to establish a positive work environment that actively encourages and supports employee involvement Track/enter time/attendance of employees Prepare month-end reports Investigates/resolves and responds to client complaints Responsible to ensure company policies are followed Effectively work with internal departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments, and foster continuous improvements Strong written and spoken English skills, other languages will be an advantage Persuasive, diplomatic, but always to the point and a strong ability to sell a concept Hands-on, open-minded, proactive team player Qualifications Education & Experience College Degree Preferred with emphasis on Mechanical engineering background With 1-2 working experiences in Bike industry is preferable Bachelor's degree desired but not required At least 1-2 years supervisory experience preferred Computer skills, MS Office applications The ability to effectively work with internal departments to resolve problems. Must have interpersonal skills and foster continuous improvements Must be flexible and available based on staffing requirements Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client and employee concerns and expectations in a professional manner Capable of handling multiple priorities in a high-volume setting Able to organize projects within the department and with cross functional departments Strong communication and organizational skills Willing to work under pressure Pay Range: $60,000-$80,000/ year Additional Information Benefits Competitive salary. Comprehensive health, dental, and vision insurance for full time employees. Retirement savings plan. Continuous professional development and training opportunities. A dynamic, collaborative work environment. Access to cutting-edge cryptographic technology and tools. Physical Demands of the Job Stand: Occasionally Move or traverse: Frequently Sit: Constantly Use hands: Constantly Reach with hands and arms: Occasionally Climb or balance: Occasionally Stoop, kneel, crouch or crawl: Occasionally Talk/hear: Constantly Taste/Smell: Occasionally Lift/carry/push or pull: Occasionally 30 lbs Additional information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
    $60k-80k yearly 55d ago
  • Quality Assurance Specialist-Call Center

    Bank OZK 4.8company rating

    Quality assurance lead job in Ozark, AR

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure quality standards and service requirements are met. Essential Job Functions + Evaluates and develops training needs and specific performance improvement solutions. + Prepares and conducts regularly scheduled quality reviews to ensure that service and quality control standards are met. + Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or training that supports consistent processes and performance improvement solutions. + Communicates an agent's progress regularly to the agent's supervisor. + Recommends, develops, and/or conducts additional agent training based on quality review results and ongoing needs assessments. + Participates in projects as assigned. + Represents the Bank to the customer in a courteous, professional manner, and for providing prompt, efficient and accurate service in processing transactions. + Answers inbound telephone calls, ascertaining customers' needs and/or the subject of their calls, and assists the customer or transfers the customer to the proper department or person for assistances as needed. + Performs transactions and other customer-driven processes (e.g., account records). + Records changes to customer data and processes in accordance with procedures. + Recommends improvements to the policies and procedures that affect customer service. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures and guidelines. Knowledge, Skills & Abilities + Knowledge of call center principles. + Knowledge of general banking principles and/or financial services. + Ability to communicate effectively both verbally and in writing. + Ability to demonstrate initiative to accomplish work objectives. + Ability to work effectively and demonstrate flexibility in a continually changing environment. + Ability to manage multiple tasks with exacting deadlines in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills. + Ability to work extended hours. + Ability to work effectively in a team environment. + Ability to maintain attention to detail. + Ability to demonstrate effective time management skills. + Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint. Basic Qualifications + High school diploma or equivalent required. + Minimum of six (6) months' work experience in call center required. + Minimum of one (1) year supervisory experience preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-RV1 EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
    $36k-53k yearly est. 60d+ ago
  • Testing Specialist, Washington County Campus

    Northwest Arkansas Community College 4.3company rating

    Quality assurance lead job in Washington, AR

    NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. The Testing Specialist is responsible for the administration of the NWACC placement tests and NWACC classroom tests. The incumbent will also assist with the scheduling and administration of a variety of testing programs, proctor services, and certification testing. This position is responsible for coordinating office activities and developing, revising, and recommending administrative policies and procedures as directed by supervisor. The primary location for this position is the NWACC Washington County Testing Center, but covering shifts at the NWACC Benton County campus will be required. This position is governed by state and federal laws and agency/institution policy. Essential Duties: Manages Washington County Testing Services, including scheduling and proctoring NWACC course, placement, and accommodated exams; maintains an organized workspace; and monitors supply inventory. Oversees the scheduling of all placement exams at both locations. Continuously monitors testers and enforces testing security procedures while administering various types of pencil/paper and computer/web-based tests for prospective and currently enrolled students. Obtains and maintains relevant certifications to support the administration of assessments associated with community proctoring services, including CLEP, DSST, PearsonVue, Kryterion, and PROV. Maintains testing records and ensures that the data is properly transmitted to the appropriate physical location or digital storage. Edits content for the Testing Services MyNWACC webpage and completes special projects or additional tasks as assigned by the Director of Testing Services. Must have the ability to work a flexible schedule including covering an occasional Saturday and/or evening. Deliver prompt and high-quality customer service by responding to inquiries about Testing Services through phone, email, and in-person interactions. Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Rate of Pay: $18.55 per hour *Higher compensation may be considered based on qualifications directly related to position. Completed applications received by 01/05/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position. Minimum Qualifications: Associate degree from an accredited institution of higher education At least 2 years of experience in a specialized or related field applicable to work performed Preferred Qualifications: Bachelor's degree from an accredited institution of higher education At least one year of experience working at an academic testing center At least 2 years of customer service experience Knowledge, Skills, and Abilities: Must be a self-starter who takes accountability for performance while requiring minimal supervision Strong time management, multi-tasking, and organizational skills Knowledge of Student Information systems, word processing programs, spreadsheets, email and other computer programs Ability to effectively communicate in oral and written form with a diverse customer base in a welcoming and friendly manner Ability to build relationships with individuals and teams across the institution and campus Physical Demands/Work Environment: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is: Frequently: • Manipulate items with fingers, including keyboarding • Sitting • Standing • Walking Constantly: • Hearing • Repetitive motion • Talking The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. Environmental Conditions: The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required. NWACC is an Equal Opportunity Employer, please see our EEO policy.
    $18.6 hourly Auto-Apply 47d ago

Learn more about quality assurance lead jobs

How much does a quality assurance lead earn in Fort Smith, AR?

The average quality assurance lead in Fort Smith, AR earns between $62,000 and $107,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.

Average quality assurance lead salary in Fort Smith, AR

$81,000

What are the biggest employers of Quality Assurance Leads in Fort Smith, AR?

The biggest employers of Quality Assurance Leads in Fort Smith, AR are:
  1. Maximus
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