Quality assurance lead jobs in Jupiter Farms, FL - 59 jobs

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Your Purpose: As the Quality Assurance Manager for Brightline's Guest Experience Team, you are tasked to defining and promoting a quality mindset throughout the operations. Responsible for managing the Quality Assurance functions, you partner with internal stakeholders to affect positive changes in processes and procedures and deliver operational excellence. You define and administrate the Quality Assurance program throughout Brightline's Guest Experience operations. With a focus on operational excellence, guest and team satisfaction, you inspire a culture of accountability and adherence to standards and brand compliance. If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity! Preferred Experience- Minimum of 3 years of quality assurance experience in a fast-paced, multi-functional hospitality or service environment. Your Role: Program Strategy & Development Lead design and evolution of Global Quality Assurance Program; affirm business objectives, design & build future programs, establish new business processes, lead technology design & implementation efforts. Evolve and communicate the structure for the Quality Assurance Program - including goals, roles and expectations. Review, fine-tune and establish protocols designed to ensure Brightline's guest and team experiences are consistently meeting and exceeding expectations. Program Execution & Operations Responsible for the execution of the Quality Assurance Program to include guest satisfaction survey, online reputation management, operational assessments, brand compliance of operational standards, food safety, OSHA and other topics. Establish and enhance operating procedures for Quality Assurance function including program execution, SOP creation, editing and roll out. Work with all locations and their team leaders to uphold established standards for guest service; ensure the highest possible degree of teammates compliance with published SOP's. Data Analysis & Continuous Improvement Utilize ongoing data and metrics to strategize, execute and continually improve existing processes to meet and exceed goals. Analyze data with the ability to identify emerging trends among complex data and articulate innovative, clear and proactive approaches to problem solving. Surface inconsistencies in quality and experience and conduct root cause analysis with corrective and preventative action plans. Collaboration & Engagement Collaborate with and create strategic relationships with business leaders. Facilitate periodic calibration sessions with leadership and other areas of operations to ensure consistency in the evaluation process. Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed. Vendor & Technology Management Partner with and manage external vendors to execute evaluations, inspections, assessments and provide technology solutions; maintain relationships with vendor partners. Act as an administrator for all platforms and systems used to support Quality Assurance programs, training and standards, with "super user" knowledge and experience. Lead the relationship with third-party vendors, including but not limited to proposals, scope of work, contract terms, and monitor their performance. Assist with the configuration and ongoing administration of the quality monitoring software, survey systems, social sentiment, and other applications as identified by leadership team. Lead and/or participate in the RFP process if required. Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Managerial Responsibility: This position has no supervisory responsibilities but may provide training and/or work direction to other teammates within the organization in the management and execution of their areas of responsibility. Experience & Qualifications Required Education and Experience: Minimum of 3 years of quality assurance experience in a fast-paced, multi-functional hospitality or service environment. Proven expertise in hospitality operations, and process optimization. Food and Beverage Operational experience is a plus. A bachelor's degree is preferred but not required. Knowledge Skills & Abilities: Strong background in data analytics, with the ability to interpret complex data sets and drive strategic decisions. Familiarity with Lean Six Sigma or other quality improvement methodologies, including SOP development, compliance audits, and guest experience evaluations, preferably in designing or implementing QA programs. Strong organizational skills with the ability to manage multiple projects, and timelines. Analytical mindset with a proactive approach to identifying root causes and implementing corrective actions. Deep understanding of customer service standards and how to measure and enhance guest satisfaction. Excellent verbal and written communication skills and interpersonal skills for engaging with guests, teammates, stakeholders. and building strategic partnerships across departments. Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, and proficiency in QA Platforms (Rizepoint, Sassie, or similar) Must be able and willing to work any shift or on weekends and holidays based on operational needs as necessary. Brightline operates on a continuous, set schedule. Familiarity with OSHA regulations, food safety standards, and brand compliance protocols. Work Environment: Works in a clean, air-conditioned office space, free of noise, dust, and humidity. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Occasional lifting of light items required. No specific vision requirements. Travel (within stations): 50% Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country. Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Banyan Treatment Centers is hiring a Quality Assurance Manager for our Admissions Department. This full-time, on-site role focuses on continually evaluating and improve processes for a safe and optimal client experience. They are responsible for continuous evaluation and data collection within the Admissions department. Reporting to: Quality Assurance Director Schedule: Full-time | Structured eight-hour shifts; flexibility may be required based on departmental needs Location: Pompano Beach, FL Key Responsibilities: Demonstrates professional communication, including proper telephone and office etiquette. Consistently communicates with clarity, respect, and professionalism in all interactions. Conducts oneself in a professional and responsible manner at all times. Maintains knowledge of and adherence to policies and procedures related to attendance and punctuality. Reports to work as scheduled and fulfills assigned work hours. Understands and complies with all legal requirements regarding client confidentiality and client rights. Maintains reliable and acceptable overall attendance. Maintains knowledge of the Admissions process and proactively seeks further education. Participate in all staff meetings as directed by QA Director Perform duties independently, taking a proactive approach to problem situations, seeking supervision on an as needed basis. Attends in-services and educational training as necessary and as assigned. Seek out learning experiences and incorporate new knowledge into practice. Listen to calls and find coaching points and areas of improvement for Admissions agents Relay important updates, call trends, or urgent issues to supervisors Maintains flexibility and adaptability to expected and unexpected changes in the work environment. Maintains census reports daily to ensure census accuracy Send out a copy of the census report on a weekly and monthly basis Audit calls to ensure policies and protocols are being followed Report audit summary results and trends to leadership Maintain information from the facilities for use by the Admissions Team, updated on a quarterly basis or as change is reported. Provide software support and troubleshooting for Admissions team members Performs all other tasks assigned by Director of QA, VP of Admissions, AVP of Admissions, Directors of Admissions Required Qualifications: High School Diploma/GED; Associates or bachelor's is preferred but not required. Minimum of 3 years of Administrative and/or Quality Assurance experience. Ability to handle confidential information with discretion Ability to manage a high work volume in a fast-paced work environment. Familiarity with CRM and EMR systems (e.g., Salesforce and Kipu), preferred. Familiarity with behavioral healthcare operations or admissions processes, strongly preferred. Why Join Banyan Treatment Centers? Join a Mission-Driven, Nationally Recognized Organization: Accredited by the Joint Commission, Banyan has multiple locations and offers Telehealth services nationwide. Our 2023 partnership with TPG's Rise Fund supports our mission of expanding access to high-quality, compassionate care delivered by our 1,600+ team members. Support Operational Excellence: Help shape and uphold best practices across admissions and care coordination. Advance Quality Standards: Contribute to high-impact quality assurance initiatives that directly affect client experience. Enjoy Comprehensive Benefits: Including medical, dental, and vision insurance; life and disability coverage; 401(k) with employer match; paid time off and holidays; wellness incentives; employee assistance and referral programs. EOE

Job Title: QA Tester Not eligible for Corp2Corp Candidates must be legally authorized to work in the US without sponsorship. Why Join Us? This is a rare ground-floor opportunity. You'll be joining the foundational team and helping shape the quality strategy for a platform aimed at reaching millions of users. If you want to build, break, and make better-this is your place. Position Overview: We are seeking an experienced QA Tester with a preferred but not required background in Playwright and a required automated testing in modern software environments background. This role will be critical in ensuring the reliability and quality of our platform as we rapidly build and release new features. You'll work closely with developers, product managers, and designers to implement robust testing strategies, develop automation scripts, and help drive continuous improvement. Key Responsibilities: Own and expand our automated test suite using Playwright for end-to-end testing. Collaborate with the development team to define testing requirements for new features. Write, maintain, and execute automated test cases for web-based applications developed in C# / .NET. Contribute to test planning, bug reporting, and regression testing cycles. Integrate testing processes into our CI/CD pipeline. Track, log, and manage defects with clear documentation and reproduction steps. Continuously optimize test coverage and ensure high-quality standards across deployments. Participate in daily stand-ups and sprint planning as part of an Agile team. Must-Have Qualifications: Proven experience in writing automation scripts. Strong understanding of QA methodologies, tools, and processes. Familiarity with C#, .NET, and Visual Studio environments. Experience testing applications backed by SQL databases. 3+ years in software QA or test automation roles. Nice-to-Have Skills: Experience with Playwright. Exposure to Yugabyte (or similar PostgreSQL-compatible distributed databases). Experience with WiseJ or other rapid .NET UI frameworks. Familiarity with cloud-native environments (AWS, Azure, GCP). Knowledge of performance testing and load testing tools. Perks & Benefits: A high-impact role with full ownership of your work Work alongside industry-leading engineers and founders Growth opportunities in a rapidly scaling organization A collaborative, focused team environment with zero red tape The Timberline Group Phone: ************ PO Box 565, Sullivan, Mo 63080 ********************* ************************* "Delivering quality solutions through quality people"

Apply Description Our Company: At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets and their interrelationships. These solutions are used for purposes including risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE™, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society. The Role: We are looking for a QA Automation Analyst to join our Boca Raton team. Together we'll be working in a highly distributed, Linux-based environment that leverages the best of open-source technologies, cloud computing, and our proprietary distributed search and computing platform. You'll use your testing, scripting and automation expertise to assist the team that designs, develops, executes and maintains manual and automation test suites for red violet's web application products and services. What You Will Do: Define Test Strategies and Test Plans as well as write detailed test cases. Automate manual test cases and oversee/maintain automation test coverage of an application. Work closely with our QA Manager, Developers, and project managers to plan, track, and report on testing strategy, test coverage and progress. Coordinate Test Activities with the Application Development team. Design, Collect and Distribute Quality Metrics with Development team and Stake holders. Test applications integrated with other third-party systems. Assist in defect detection and prevention in the early stages of SDLC. What You Bring: Strong knowledge of Quality Assurance principles. QA Experience with Good Knowledge of both Manual and Automated QA Life Cycles. 2+ years of experience with Python, JavaScript, or a similar modern object-oriented language. Hands-on experience in any of the popular testing frameworks: Selenium, Mocha, Katalon Studio, JMeter, Jira Test Manager, Jenkins, Pytest. Experience testing both rest API, web UI, and Mobile applications. Experience creating testing solutions for dynamic products due to inherent variance in underlying data. Experience with smoke test, regression test, functional test, and performance test. Knowledge of JSON, XML, and HTML. Excellent oral, written communication, and collaboration skills. BA/BS degree in CS, Engineering, etc. or equivalent experience. Curious, methodical, and attention to detail. Able to quickly learn new applications, technologies. Multitask and prioritize projects as the need arises. What We Offer: red violet offers excellent benefits including opportunity for stock (RSU) grants, a 401K and generous company match, flexible PTO policy, medical, dental and vision coverage, commuter benefits, in-office healthy snacks, team events and more. red violet is proud to be an Equal Opportunity Employer.

Job Role: Test Analyst- Team Member Duration: 4+ Months Contract Job description: • Should have progressing skills in Business Analysis, Business Knowledge, Testing Lifecycle, Testing Expertise, Testing Techniques, Testing Management, Architecture Knowledge, Technical Solution Design and Quality Management. Must be local to Boca Raton, FL and willing to travel once assignment completed. Requires 6-12 months testing experience with exposure to ALM or HPQC . Skills: -Must have E2E knowledge of the Oracle Procure to Pay, Order to Cash cycles -Working experience in the Oracle Financial modules Accounts Payables, Accounts Receivables, Expenses, Cash Management, GL, Order Management etc -Must have worked on any of the following, Oracle Migration project, Oracle Upgrade, Major implementation type project -Testing experience in analyzing requirements (like MD50, MD70, BR30 ) and translating to test scenarios, test cases, identify test data needs -Should be able to understand the integrations, interfaces related changes and translate to requirements for testing -Oracle 11i, R12, familiar with Oracle SQL developer or similar SQL tool . Specific Skills: •To be able to coordinate testing effort for large projects involving several teams/vendors/locations •Test Strategy, Planning, Design, Execution: Thorough knowledge of end to end testing processes •Knowledge or development tools, database and infrastructure (technical background) is preferred • HP ALM hands on experience •Knowledge of Retail, eCommerce, Supply Chain, Oracle EBS, Order Management is preferred •Should be able to understand application integrations, interfaces related changes and translate to requirements for testing Additional Information Please forward resume to my Mail Id, as mentioned below, keep subject line as job title & location. Email id: ******************** Phone: ************* Ext - 345

Quality Analyst I needs 2 years of experience at a medical or manufacturing facility; or a minimum of a high school diploma or GED with 3-5 years experience in a medical or manufacturing facility Quality Analyst I requires: An equivalent combination of education and experience Ability to demonstrate flexibility and adaptability Ability to prioritize within a changing business environment Microsoft Office (Word, Excel, Outlook) Ability to work both independently and within a team environment Be an advocate for a safe work environment and be responsible for my safety and the safety of others. Knowledge of 21CFR Part 820, cGMPs, and ISO 9001 standards · Knowledge of Quality Information Systems (Trackwise, OTIS, Windchill, SAP, Lab Investigations) Quality Analyst I duties: Completes batch record review at the final stage of the manufacturing process with minimal assistance and approves their final release once it has been determined that all compliance and procedural requirements have been met. Identify batch record issues and open non-conformances where required. Perform records coordinator activities in support of quality record retention on-site and off-site according to quality system procedures. Perform other work-related duties as assigned. Coordinate with manufacturing associates for the completion or correction of DHR errors. Collaborate with the QC Lab and Microbiology teams May interact with regulators Lead and/or participate in assigned projects. Possesses strong conflict resolution, change management, communication (written and verbal), organizational management, business ethics, and analytical reasoning skills and demonstrates the ability to work in a diverse cross-functional environment

Job Description IT QA Manager We are seeking a highly skilled and team-oriented IT QA Manager to join our team as we continue our growth and digital transformation roadmap. This is a unique opportunity to make a significant impact by shaping a modern quality assurance strategy and culture in a fast-paced, Agile environment. In this leadership role, you will manage our QA team, develop testing strategies, and ensure our products meet the highest quality standards. You will work closely with cross-functional teams including developers, product managers and stakeholders to ensure delivery of reliable, high-quality software products. The ideal candidate has extensive experience in quality assurance management with advanced hands-on expertise across all testing methodologies including automation test. Responsibilities Leading and managing QA team in the development, implementation, and execution of quality assurance processes and strategies. Developing and enforcing quality standards and procedures, ensuring all team members follow them. Leading the development and execution of automated tests using various tools and frameworks, ensuring adequate test coverage Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement. Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle. Developing and maintaining quality documentation, including test plans, reports, and defect tracking records. Establishing and maintaining a strong communication channel with departments to ensure quality expectations are met throughout the production process. Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence. Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance. Identification and implementation of new tools and technologies to enhance the quality assurance processes. Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. Required Qualifications: Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field. 5+ years demonstrable experience as a QA Manager in a scaled software engineering environment. Proven experience managing QA teams, including training, performance management, and team development. In-depth knowledge of quality assurance methodologies, tools, and frameworks. All testing phases: Functional, Regression, Integration, System, UAT, and Usability in an Agile environment. In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment. Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages. Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre). Experience with performance testing and load testing tools (JMeter, LoadRunner), security testing, accessibility compliance testing. Writing and executing SQL queries, working with XML and JSON file formats. Testing REST and SOAP APIs using tools like Postman, SoapUI, SOAtest, and cURL. Working knowledge of modern web / mobile stacks: HTML5, AJAX, Node.js, AngularJS, iOS/Android development Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure) and AI testing tools. Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing. Experience cross-browser and cross-device testing on iOS and Android platforms. Exposure to testing frameworks like Jasmine, Mocha, Karate. etc. Strong analytical and problem-solving abilities with attention to detail. Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders. Strong organizational and project management skills with the ability to manage multiple priorities simultaneously. Preferred Qualifications: Relevant certification in Quality Management (Six Sigma, ISO 9001, ISTQB). Industry experience in Warranty, Insurance, or Customer Service domains. Experience with Content Management Systems. Familiarity with Oracle Financials.

MUST HAVE: • 5+ years QA experience on software applications with a focus on manual testing & some automated testing • Strong SQL experience including: o Writing SQL queries o Pulling SQL queries • Web based testing experience • HP Quality Center NICE TO HAVE: SDLC Financial/analytical background Working on the web with Java/Oracle technologies White box testing Understand the data model Experience working on Tolls related projects IMB Doors TOAD Qualifications Strong SQL,SDLC, White box Additional Information Multiple Openings

At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Quality Assurance & Customer Feedback Manager Employment Type: Full-time Location: Boca Raton, FL (Preferred) or New York City, NY Department: Virtual Care Center Reports to: Director of Virtual Operations, Virtual Care Center FLSA Status: Exempt Compensation: $65,000 - $85,000 base Job Summary: At Petfolk, we believe that exceptional veterinary care and best-in-class customer experiences go hand in hand. The Quality Assurance & Customer Feedback Manager leads Petfolk's quality and feedback programs across the Virtual Care Center, ensuring that every virtual interaction-whether a chat, call, or review-reflects the same compassion, accuracy, and medical excellence found in our clinics. This role sits at the intersection of data, empathy, and process, responsible for cultivating a deep understanding of our clients' experiences and transforming that insight into action. They own Petfolk's Quality and Voice of the Customer programs, defining and overseeing how we measure success, identify and surface trends, and communicate progress across the company. Petfolk is a process-oriented medical organization, and this role is key to balancing that rigor with the soft touch and high EQ that define our brand. The QA & Feedback Manager ensures consistency without losing humanity-bringing together structure and sensitivity to elevate both team performance and client trust. As the company grows, this leader will architect scalable systems that pair human insight with AI-driven QA tools, ensuring our standards of care and service evolve seamlessly with our expansion. Ultimately, they'll help Petfolk stay true to its promise: to deliver compassionate, proactive, and problem-solving support that makes every client feel seen, heard, and cared for every time. ESSENTIAL LEADERSHIP DUTIES & RESPONSIBILITIES: 1. Quality Assurance Program Design, build, implement, and manage a next-generation QA program for Petfolk's 55+ agent virtual team across three verticals: Customer Support, TeleAdvice, and Prescription Support. Conduct call, chat, SMS, and email audits focused on empathy, compliance, and accuracy Create and maintain QA scorecards, calibration guides, and audit schedules to ensure consistent evaluation standards. Conduct call, chat, SMS, and email audits focused on empathy, compliance, and medical accuracy, partnering with medical leadership where needed. Partner with Team Leads, Lead Manager, Director, and L&D to translate QA trends into targeted coaching, training updates, and process improvements. Lead calibration sessions and build structured feedback loops to align scoring, drive coaching, consistency, and operational improvements. Investigate recurring QA issues, perform root cause analysis, and recommend corrective actions. Monitor and report QA performance metrics, including calibration accuracy and average QA scores by vertical. Translate QA and client feedback insights into learning opportunities by partnering with L&D to evolve training content, coaching priorities, and onboarding programs. Develop a roadmap to integrate AI-assisted QA and agent performance monitoring, ensuring alignment with both human and AI-assisted service models. Create and publish "State of Quality" reports summarizing what's being measured, how we're performing, and what levers are in motion to improve outcomes. 2. Customer Feedback Strategy Own Petfolk's Voice of the Customer strategy, consolidating feedback from NPS, reviews, and sentiment analytics. Take over current post-interaction and post-visit surveys and suggest, seek alignment, and implement changes to ensure results feed into actionable insights. Identify recurring client pain points and escalate themes to operations, medical, or product leaders for resolution. Benchmark Petfolk's client sentiment and satisfaction scores against industry norms to identify growth opportunities. Collaborate with Marketing, Operations, and Medical leadership to ensure feedback results drive measurable improvements. Develop and refine systems that capture and synthesize all customer feedback into actionable insights for executive and field leadership. Identify focus areas based on data trends and emerging themes; drive prioritization and follow-up planning with key stakeholders. Respond to online reviews and client feedback in alignment with Petfolk's tone and brand standards. Partner with Medical and Operations leaders to ensure feedback translates into meaningful, measurable improvements. 3. Technology, Data, & Insights Leadership Own the technology stack and data architecture for QA and Voice of Customer systems; partner with engineering and analytics teams on scaling solutions. Oversee QA and VoC tools, including feedback management systems and BI dashboards. Partner with Analytics and Engineering to develop tagging taxonomies and automate feedback categorization. Streamline evaluations and detect trends by implementing AI-enabled Quality Assurance (QA) workflows, upon the business's decision to adopt an AI tool. Create and present "State of Quality" reports summarizing trends, wins, and improvement initiatives for leadership. Track and communicate progress against key KPIs, including QA accuracy, client sentiment, and resolution improvements. Continuously evaluate new tools and methodologies to automate, streamline, and deepen insights. Ensure QA and feedback data are easily accessible and understood by stakeholders across the organization. Support the executive team with concise, actionable reporting that connects customer feedback trends to business performance. OWNED KPIs 1. Quality Maintain QA accuracy and calibration consistency scores Client sentiment improvement across virtual teams Deliver timely QA results and coaching feedback post interaction review. Reduce repeat quality issues or coaching themes quarter over quarter. Monitor and report on performance trends across Customer Support, TeleAdvice, and Prescription Support, and report on average QA score per vertical % of QA-driven or feedback-driven process improvements implemented Customer satisfaction score growth in the virtual ecosystem 2. Voice of Customer Measurable improvement in average sentiment score across all virtual channels. Response rate within defined SLA targets for all client reviews and escalations. Increase satisfaction and loyalty metrics (CSAT and NPS) through targeted quality and service improvements. Timeliness of client review responses and escalations based on SLAs Reduction in repeat issues and escalations COMPETENCIES AND EXPERIENCE: 5-7 years of experience in Quality Assurance, Customer Experience, or Voice of the Customer leadership, ideally within an omni channel contact-center or healthcare environment. Proficiency with CRM and QA systems (Gladly, Zendesk, Verint/Impact 360, Clarabridge, or similar). Experience using survey and feedback tools (NPS, Qualtrics, or similar). Proven success designing or scaling a QA or VoC program across a 50+ person support organization. Experience using data visualization or BI tools (Looker, Tableau, Power BI, or equivalent). Strong analytical writing and presentation skills; able to translate data into clear business recommendations for executive audiences. Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and implement process improvements. Exceptional attention to detail and ability to manage multiple priorities under tight timelines. Deep understanding of client sentiment analytics, call auditing, and NPS methodology. Experience with AI-enabled QA or analytics preferred. Passion for animals and alignment with Petfolk's mission of driving medical and customer experience excellence in veterinary care. Preferred: Understanding of contact-center KPIs, quality calibration methods, and continuous-improvement frameworks (Six Sigma, Lean, or similar). TRAVEL REQUIRED: Occasional travel, up to 10%, may be required for training, meetings, or project work at Petfolk clinics or headquarters. Travel may include short in-person visits to PCC locations to understand workflows and maintain connections with on-site teams. All travel will be scheduled in advance and supported through Petfolk's standard travel processes. PHYSICAL REQUIREMENTS: Ability to remain seated or standing for extended periods while working on a computer. Frequent use of hands, wrists, and fingers to operate a keyboard, mouse, and other office equipment. Must be able to communicate clearly through phone, video, and written channels. Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Petfolk is an equal opportunity employer. It is the policy of the company to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Performance/Automation Testing Lead Work Location: US-FL-Boca Raton Position Description/Responsibilities: Re-Issuing this positon, please see vendor notes. Seeking a highly motivated individual for a Performance testing lead role. This is initially a hands-on role responsible to conduct performance testing for an ERP implementation in the hospitality industry. In parallel, develop the performance testing standards, toolset and acceptable limits for overall performance of various applications within the enterprise portfolio. Participate in building the performance testing capability, as well as automation, in the QA team. Essential Responsibilities: · Prepares for and takes part in testing activities for production deployments and remediation Qualifications • Bachelor's degree in Computer Science, Information Systems or other related field or equivalent work experience • Typically requires 7+ years of information technology work experience and 5+ years of experience working on performance engineering and performance testing experience • Familiarity with testing Microsoft based websites, e-commerce platforms and applications - .Net, SQL Server, Oracle, Web Services • Requires knowledge of multiple software development methodologies such as Waterfall and Agile • Requires experience in common development languages, web application architectures, database technologies and performance tuning capabilities on multiple computing platforms • Requires experience in monitoring of performance test executions (i.e. memory, CPU, bottlenecks, response times, exceptions, etc.) • Requires strong experience with integration, stress, performance, scalability, and/or load testing • Requires leadership skills with a proven track record of building and growing strong teams Additional Information Local Only

Job DescriptionBusiness Analyst Associate - Drive Innovation in Energy Solutions Duration: 12-Month Contract Compensation: Up to $40/hour DOE Overview of the Role Join a dynamic team where your analytical expertise will directly impact how millions of customers experience reliable energy services. As a Business Analyst Associate with a focus on Quality Assurance Testing, you'll play a crucial role in ensuring seamless application performance while supporting data-driven decision-making across the organization. This is an excellent opportunity to combine business analysis with hands-on testing in a fast-paced, innovative environment. Key Responsibilities Execute comprehensive end-to-end user acceptance testing for internal and external applications Develop, execute, and document test scripts while accurately reporting defects and efficiently retesting Conduct operational analyses supporting informed business decisions under senior analyst guidance Collaborate with IT and cross-functional business units to resolve technical issues in real-time Perform root cause analysis and contribute to process design and modification initiatives Support small to medium special projects involving quantitative and qualitative research Develop reports and apply standardized analytical tools and techniques Build comprehensive understanding of technical solutions being delivered Required Skills & Qualifications 3+ years of relevant business analysis or QA testing experience SAP knowledge strongly preferred Experience with Agile program development methodology Advanced analytical and problem-solving capabilities Excellent written and oral communication skills Strong attention to detail and exceptional organizational abilities ️ Proven track record of consistent follow-through on complex projects Ability to effectively multi-task in a high-energy environment Bachelor's degree preferred Perks of Working with AP Recruiters & Associates When you partner with us, you gain more than just a job placementyou gain a career advocate. We offer: Competitive compensation up to $40/hour depending on experience Comprehensive support throughout your assignment Access to exclusive opportunities with industry-leading organizations Ongoing communication and career guidance Priority consideration for future roles that align with your career goals About the Client Our client is a leading energy provider serving millions of customers across the southeastern United States. As one of the nation's largest producers of renewable energy, they are committed to delivering clean, affordable, and reliable electricity while investing heavily in cutting-edge technology and innovation. Their customer service division combines operational excellence with digital transformation initiatives to enhance customer experiences. This role offers the unique opportunity to contribute to mission-critical projects that support sustainable energy delivery and exceptional customer service at scale. Ready to Apply? Contact AP Recruiters & Associates today to learn more about this exciting opportunity!

STRUCTURAL TECHNOLOGIES develops and integrates products, engineering support, repair and maintenance services to provide value-added solutions to owners, engineers and contractors. We provide specialty contracting services through our contracting companies, and state-of-the-art proprietary products and engineering support services through our technologies company. With over 2,500 employees working from locations nationwide and in select international markets, we serve the Commercial, Public, Transportation Industrial, and Power markets to tackle the toughest construction challenges. STRUCTURAL TECHNOLOGIES is the in-house engineering business line of Structural Group. Structural Technologies is the exclusive licensee of VSL post-tensioning systems in the United States. Structural Technologies is the single source for VSL products and technical support in the United States - which have been used throughout the world since 1956 to build, repair and strengthen bridges, buildings, tanks, and special structures. We are currently recruiting for a QA/QC Engineer to join our Structural Technologies/VSL team in our office in Pompano Beach, FL. As a QA/QC Engineer, you will be involved in quality control of shop drawings in addition to providing technical support and oversight for the installation of various systems and related structural repair methods. You will assist in translating requirements into structural engineering concepts by reviewing and revising designs. You will be expected to maintain current knowledge with the latest developments in structural engineering and related disciplines by reviewing technical publications, attending technical conferences or professional society meetings, and discussions with industry representatives. Candidates who meet the following criteria may be considered for this position: Bachelor's Degree in Civil or Structural Engineering (Candidates with a Master's degree in Engineering may be given preference) 3-5 years of experience engineering design required, with a concrete repair or post-tensioning focus a plus Good understanding of civil and structural codes Demonstrated knowledge of reinforced concrete design, steel design, and static and dynamic structural analysis methods Demonstrated ability to generate structural models using industry software such as PCA design software, ADAPT PT, RAM Concept, CAD, Bluebeam or similar Experience with methods used in construction installation of design specifications Experience in the evaluation and assessment of repair alternatives for structural components Demonstrated ability to present proposed solutions to the customer and to communicate design repair details to estimating teams and construction installation crews Our ideal candidate will possess strong verbal and written communication skills as well as excellent documentation, organizational, and computer skills. Candidates must have a positive outlook and team-orientation approach. We offer competitive compensation and benefits, including 401(k) and bonus program. Structural Technologies/VSL is committed to a Safety 24/7 culture and offers competitive compensation and benefits including medical, dental and vision insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment. EOE/M/F/D/V Structural Technologies is proud of a company culture that promotes 24/7 safety and quality. EOE/M/F/D/V

STRUCTURAL TECHNOLOGIES develops and integrates products, engineering support, repair and maintenance services to provide value-added solutions to owners, engineers and contractors. We provide specialty contracting services through our contracting companies, and state-of-the-art proprietary products and engineering support services through our technologies company. With over 2,500 employees working from locations nationwide and in select international markets, we serve the Commercial, Public, Transportation Industrial, and Power markets to tackle the toughest construction challenges. STRUCTURAL TECHNOLOGIES is the in-house engineering business line of Structural Group. Structural Technologies is the exclusive licensee of VSL post-tensioning systems in the United States. Structural Technologies is the single source for VSL products and technical support in the United States - which have been used throughout the world since 1956 to build, repair and strengthen bridges, buildings, tanks, and special structures. We are currently recruiting for a QA/QC Engineer to join our Structural Technologies/VSL team in our office in Pompano Beach, FL. As a QA/QC Engineer, you will be involved in quality control of shop drawings in addition to providing technical support and oversight for the installation of various systems and related structural repair methods. You will assist in translating requirements into structural engineering concepts by reviewing and revising designs. You will be expected to maintain current knowledge with the latest developments in structural engineering and related disciplines by reviewing technical publications, attending technical conferences or professional society meetings, and discussions with industry representatives. Candidates who meet the following criteria may be considered for this position: * Bachelor's Degree in Civil or Structural Engineering (Candidates with a Master's degree in Engineering may be given preference) * 3-5 years of experience engineering design required, with a concrete repair or post-tensioning focus a plus * Good understanding of civil and structural codes * Demonstrated knowledge of reinforced concrete design, steel design, and static and dynamic structural analysis methods * Demonstrated ability to generate structural models using industry software such as PCA design software, ADAPT PT, RAM Concept, CAD, Bluebeam or similar * Experience with methods used in construction installation of design specifications * Experience in the evaluation and assessment of repair alternatives for structural components * Demonstrated ability to present proposed solutions to the customer and to communicate design repair details to estimating teams and construction installation crews Our ideal candidate will possess strong verbal and written communication skills as well as excellent documentation, organizational, and computer skills. Candidates must have a positive outlook and team-orientation approach. We offer competitive compensation and benefits, including 401(k) and bonus program. Structural Technologies/VSL is committed to a Safety 24/7 culture and offers competitive compensation and benefits including medical, dental and vision insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment. EOE/M/F/D/V Structural Technologies is proud of a company culture that promotes 24/7 safety and quality. EOE/M/F/D/V

Voloridge Health, headquartered in Jupiter, FL, is a proactive healthcare technology company. We develop advanced tools to deliver predictive, personalized insights to empower individuals and organizations to make data-driven decisions, promoting longer, healthier lives. Voloridge Health is dedicated to developing a data-science-driven approach to assess, track, and improve healthspan. Founded in 2023 with the same data science background that has propelled its sister company, Voloridge Investment Management, as an award-winning quantitative hedge fund. Voloridge Health is seeking a QA Engineer Intern to assist in analyzing the functionality of web and mobile applications, data pipelines, and designing automated tests to validate their functionality, performance and stability. Summary of Job Functions * Develop and execute automated testing including Unit, API, and UI testing * Assist in extending and executing test plans and strategies for mobile and web applications * Identify, report, and track software bugs and inconsistencies * Collaborate with the QA team to maintain documentation for testing procedures and results Minimum Requirements * Ability to work onsite in our Jupiter, Florida office (not a remote role) * Completion of at least three years of an undergraduate or graduate degree program in Computer Science or equivalent field of study * Basic knowledge of software testing processes and tools * Experience with programming, or scripting languages such as Python/C# Preferred Skills and Previous Experience * Experience testing cloud hosted applications * Basic familiarity with CI/CD pipelines * Proficiency with technologies used for data analysis, for example, SQL, JSON, Pandas Benefits * Fully paid housing if applicable * Uber stipend to cover most transportation costs * Free breakfast, lunch and snacks on-site daily * Gym membership included Voloridge Health is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.

Voloridge Health, headquartered in Jupiter, FL, is a proactive healthcare technology company. We develop advanced tools to deliver predictive, personalized insights to empower individuals and organizations to make data-driven decisions, promoting longer, healthier lives. Voloridge Health is dedicated to developing a data-science-driven approach to assess, track, and improve healthspan. Founded in 2023 with the same data science background that has propelled its sister company, Voloridge Investment Management, as an award-winning quantitative hedge fund. Voloridge Health is seeking a QA Engineer Intern to assist in analyzing the functionality of web and mobile applications, data pipelines, and designing automated tests to validate their functionality, performance and stability. Summary of Job Functions Develop and execute automated testing including Unit, API, and UI testing Assist in extending and executing test plans and strategies for mobile and web applications Identify, report, and track software bugs and inconsistencies Collaborate with the QA team to maintain documentation for testing procedures and results Minimum Requirements Ability to work onsite in our Jupiter, Florida office (not a remote role) Completion of at least three years of an undergraduate or graduate degree program in Computer Science or equivalent field of study Basic knowledge of software testing processes and tools Experience with programming, or scripting languages such as Python/C# Preferred Skills and Previous Experience Experience testing cloud hosted applications Basic familiarity with CI/CD pipelines Proficiency with technologies used for data analysis, for example, SQL, JSON, Pandas Benefits Fully paid housing if applicable Uber stipend to cover most transportation costs Free breakfast, lunch and snacks on-site daily Gym membership included Voloridge Health is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.

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Lupin is comprised of a fast growing, innovative and robust team of manufacturing, Research and Development and commercial divisions. Together these entities make up the generic and branded U.S. business. Lupin has a significant generic pipeline, and a branded focus on women's health. Our first Research and Development facility in the US is located in Coral Springs, Florida which focuses on generic and branded orally inhaled and nasal drug products. Somerset, New Jersey is home to one of Fifteen commercial manufacturing sites globally and the only commercial manufacturing facility in the United States for Lupin, as well as additional Research and Development teams. Lupin is prided on being people-focused and centered around how impactful we are with our customers. Dollars are not a measure of success but rather the people we help along the way. Responsibilities Role Summary Quality Assurance Associate independently performs tasks with minimal supervision ensuring compliance with LIRC Quality Assurance programs and procedures, and all applicable predicate rules. Assists in the maintenance of Quality Systems and develops new controls and procedures that are appropriate and effective as part of continuous Quality Improvement activities at the site. Ensures that Laboratory and Manufacturing functions are operating in full compliance with the Current Good Manufacturing Practices (cGMPs), regulatory requirements, company procedures and continuous improvement. Essential Duties and Responsibilities Participate in the design and development of Lupin's Quality Systems and provide support of continuous improvement and management of Quality Systems. Issuance of GMP documents i.e. logbooks, notebooks, batch records, etc. Release of cleanrooms after cleaning activities. Inspection and release of GMP area prior to manufacturing activities. Inspection of incoming materials, in process and finished products. Provide support in the review of cGMP documentation, including, but not limited to specifications, standard operating procedures/ test methods, and batch records. Support internal and to 3rd party audits at LIR site. Facilitate quality-related training and mentoring, where required. Partnership with other functional areas (Operations, Product Development, Quality Control, Engineering and Facilities, Manufacturing, and Supply Chain) to ensure site continuous compliance. Support employee training program. Management of QA retain samples and archival of GMP documents. Provide support in the documentation of investigations and Root Cause Analysis. Perform other QA duties as assigned. Qualifications Education & Experience A Bachelor's Degree (B.S.) in Chemistry, Biology, Microbiology or Pharmacy related field is preferred. A minimum of 1-3 years' experience in an FDA-regulated or Pharmaceutical/Medical Device manufacturing environment. A thorough knowledge of cGMP regulations as they apply to Drugs and Medical Devices is required. Relevant experience with laboratory and manufacturing functions along with GMP quality assurance functions is required. Ability to enforce adherence to internal quality policies, procedures and cGMP. Ability to interface and work with a diverse group of departments and individuals is required. Must be team oriented with excellent interpersonal skills. Must have the ability to express regulatory requirements clearly and understandably. Must possess good oral and written skills in the English language. Availability to work in second shift. Lupin is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law. Physical Requirements The physical requirements of the position generally include: standing, walking, sitting, using hands and fingers, reaching with hands and arms, talking and hearing. In some circumstances, bending, kneeling, crouching, stooping, and crawling may apply. This position may require lifting up to 15 pounds occasionally. Generally work is performed in an office environment. Search Firm Representatives Please Read Carefully Lupin USA, and its Affiliates does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms for any current openings at our company without a valid written search agreement in place will be deemed the sole property of Lupin. No fee will be paid in the event a candidate is hired by Lupin as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, No phone calls or emails

The position includes direct communication with customers, preparing work orders with accurate information, contact with outside vendors, and scheduling the work of technicians by planning, scheduling, directing, and managing technicians' daily activities. Exercises considerable initiative and independent judgment in completing assigned duties to ensure the safety and operability of City-owned equipment. Duties are performed under the supervision of the Fire Rescue Fleet Manager. Ability to perform maintenance and mechanical repair work as required on diversified gasoline and diesel vehicles including fire rescue apparatus and heavy equipment. * Reviewing and assuring correct use of purchase orders for all vendor purchases. * Communicate with City vendors regarding the repairs and maintenance of equipment. * Maintains correct and accurate data collection for maintenance operational records. * Checks newly purchased equipment to ensure conformance with specifications. * Prepare reports and maintain records. * Provides direct assistance to the Fire Rescue Fleet Manager with all Fire Rescue fleet projects and procedures. * Drafts work orders for service and reviews completed work orders for accuracy. * Ensures adherence to established maintenance schedules for Fire Rescue equipment. * Quality control checks repairs selected on a random basis. * Performs all duties of a Vehicle Technician, as required. * Participates in and assists in the maintenance repair, and modification of Fire Rescue vehicles and equipment. * Provides technical assistance and direction to technicians on difficult or unusual problems involving repairs. * Provides input to the Fire Rescue Fleet Manager on technician work performance. * Performs advisory and technical work in the operation of the Fire Rescue vehicles and equipment maintenance program. * Maintains shop compliance with all risk management programs, ensuring compliance with all applicable rules and regulations. * Participates in technical training and safety meetings. * Attends training programs to maintain knowledge of troubleshooting and repair of gasoline and diesel vehicles, fire rescue apparatus, and heavy equipment. * Operates equipment safely and notifies supervisor of any unsafe work condition or practice. Knowledge of: * service procedures pertaining to air, hydraulic, vacuum, and electric braking systems * operational and safety procedures in operating heavy and light-duty towing vehicles * hydraulic system repairs to include hose fabrication, pump overhaul, control valve service, and circuitry. Skill in: * repair and maintenance of gasoline and diesel engines. * removal and installation of major unit components (engines, transmissions, axles, etc.) and ability to repair as required. Ability to: * provide guidance and direction to other employees. * understand and carry out detailed oral and written instructions. * use and safely operate a wide variety of hand and power tools associated with the automobile/heavy equipment trade. * plan and conduct job-related training for others. * perform computer data entry to account for repair time spent and flat rates charged. * operate a personal computer using program applications appropriate to Fleet management. * communicate effectively both orally and in writing. * perform work safely in accordance with departmental safety procedures and the City's Safety Program. * formulate, fabricate, and maintain special vehicles and equipment to fill the needs of Fire Rescue Services. * establish and maintain effective working relationships with customers, co-workers, subordinates, and the general public. * High School Diploma or GED equivalency or any combination of education and experience equivalent to graduation from high school * One (1) year of work experience in the repair and maintenance of automotive and/or medium/heavy trucks. * Must possess a valid State of Florida class 'E' driver's license. PREFERRED QUALIFICATIONS: * Previous mechanical repair and maintenance experience with Fire Apparatus (i.e. fire engines, aerial apparatus, diesel powered ambulances, etc.) * ASE Medium/Heavy Truck Certifications * Emergency Vehicle Technician Certifications * Possession of valid State of Florida Class "B" CDL driver's license with no more than six (6) points in the last three (3) years. * Possession of at least three (3) current Automotive Service Excellence (ASE) certifications POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS: Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items: * Criminal Background Check * Employment Verification * Motor Vehicles Report (MVR) Check * Drug and Alcohol Screen * Physical SPECIAL REQUIREMENTS: This position is called on to move/transfer heavy vehicles and a CDL licensure is required by the essential functions of the position. Although unlicensed candidates will be considered for employment, new hires must utilize employer provided resources to obtain CDL licensure prior to the end of the probationary period.