Post job

Quality assurance lead jobs in Rocky Mount, NC

- 148 jobs
All
Quality Assurance Lead
Quality Assurance Engineer
Quality Assurance Analyst
Quality Assurance
Software Tester
Quality Assurance Associate
Quality Assurance Tester
Application Tester
Test Analyst
Software Quality Engineer
Software Test Engineer
  • Quality Assurance - Ready to Eat

    Butterball 4.4company rating

    Quality assurance lead job in Goldsboro, NC

    At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day.We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed.At Butterball, we believe in fostering a culture where every team member is valued, could grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Why work for Butterball? This is not just a job, it's a career! We take pride in our employees, and our employees take pride in being a valued team member at Butterball! Join us Today and enjoy these great perks! · Academic Tuition Reimbursement · Medical, Dental, & Vision Benefits · Employee Assistance Program · 401K QA Technician - Ready to Eat Evening Shift Job Summary Perform standardized qualitative and quantitative assays to determine physical, chemical, and microbiological properties of food products and other samples. Conduct standardized tests on food in order to ensure compliance with standards and regulations regarding factors such as color, texture, nutrients, and microbiological content. Perform laboratory preparation activities and analyses to provide useful, accurate technical information to necessary personnel. Essential Functions, Duties & Responsibilities Receives, logs, and stores laboratory samples. Prepares standard solutions and reagents for use in microbiological/chemical testing. Maintain stock of lab materials. Perform routine maintenance of lab equipment. Regular verification/calibration of lab equipment, including annual 3rd party certification. Monitor product quality to ensure compliance to standards and specifications. Taste or smell foods in order to ensure that flavors meet specifications. Perform microbiological analyses of food ingredients, raw and finished food samples, and environmental samples using established microbiological methods and procedures. Performs chemical & physical analyses of food ingredients and finished food samples using established chemistry methods and procedures. Enter sample and test data into computer databases to ensure products are meeting published customer service standards. Record and compile test results and prepare graphs, charts, and reports. Conduct QA technician, or other personnel, training in relevant lab procedures. Perform audits or other QA functions on the production floor as needed or directed. Knowledge, Skills & Abilities Proficiency in use of word processing and spreadsheet software. Knowledge of arithmetic, algebra, statistics, and their applications. Use scientific rules and methods to solve problems. Conduct tests and inspections of products, services, or processes to evaluate quality or performance. Education & Experience Two years College or a Degree in food microbiology or similar field preferred or combination of education and/or work experience. High School Diploma Preferred Previous experience in food manufacturing preferred. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
    $28k-39k yearly est. 1d ago
  • Quality Assurance Associate

    Meet Life Sciences

    Quality assurance lead job in Raleigh, NC

    *W-2 only* The Quality Assurance Associate will ensure that all manufacturing activities, documentation, and products comply with cGMP, regulatory, and company quality standards. This role supports batch record review, deviation management, and quality oversight of production operations to maintain product integrity and compliance throughout the manufacturing process. The ideal candidate has strong attention to detail, solid understanding of QA principles, and experience within a pharmaceutical or biologics manufacturing environment. Responsibilities: Review and approve batch records, deviations, change controls, and CAPAs. Provide on-the-floor quality support during manufacturing operations to ensure cGMP compliance. Participate in internal audits, inspections, and continuous improvement initiatives. Support quality system processes including document control, training, and validation. Collaborate with cross-functional teams to resolve quality issues and ensure timely product release. Maintain accurate and compliant quality documentation and records. Qualifications: Bachelor's degree in Life Sciences, Engineering, or related field. Minimum 3 years of experience in a pharmaceutical or biologics manufacturing environment, preferably in Quality Assurance. Strong knowledge of cGMP, FDA, and ICH regulations.
    $46k-67k yearly est. 2d ago
  • SoftPro SaaS Team Direct Hire

    QED National 4.6company rating

    Quality assurance lead job in Raleigh, NC

    The SaaS Development Team is seeking a Senior Full-Stack Software Engineer to lead the design, development, and testing of new features and functionality for our SaaS platform. This role will also be responsible for maintaining and enhancing existing components, including addressing bug fixes and implementing performance improvements. As a Technical Team Lead, the Senior Software Engineer will play a key role in guiding development efforts and mentoring team members, prior experience in a leadership capacity is essential for success in this position. What will I do as a Senior Software Engineer working on the SaaS team? * Design and code new features and enhancements, and troubleshoot production issues * Work with Microsoft technologies, primarily in C#, SQL Server and Azure * Develop tools and practices that will increase the efficiency of your team, including containerized development and test workflows * Work with Microsoft Azure DevOps for task tracking, source control, etc. * Follow established procedures, version control, and coding standards * Complete thorough unit and integration testing * Follow agile development practices * Work collaboratively and cohesively in a cross-functional environment Required Skills/Education: * 6+ years of hands-on experience in software development and design using Microsoft C# and .NET Core * Team lead and/or management experience * Demonstrated experience with Angular, node.js, typescript * Experience with Web Services, XML and JSON * Experience developing microservice based applications on Kubernetes * Complete and thorough unit testing using MSTest, NUnit, xUnit * SQL Server / CosmosDB a plus * Experience with multi-tier/distributed systems a plus * Strong Agile/Scrum development process experience * Quick learner, self-starter with strong troubleshooting and communication skills * Strong customer service skills and ability to work in team environment * Must exhibit a high-level of analytical and problem-solving skills, and attention to detail * Demonstrated experience working with offshore team members About Seneca Resources: At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
    $58k-89k yearly est. 60d+ ago
  • QA Analyst

    Arete Technologies 4.5company rating

    Quality assurance lead job in Raleigh, NC

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Currently, DES does not have enough business application testing staff to support the analysis, design, documentation and execution of unit, integration, user acceptance testing, and parallel beta production testing of the new SCUBI application. In order to avoid falling behind with the SCUBI Project schedule dictated by the Consortium, the Division of Employment Security (DES) seeks to procure one (1) contractor to fill a business application tester role to design, document, and execute manual and regression testing of the new SCUBI application. Sample role will be as below: Application Tester Expected Skills: Advance skills and knowledge in software application testing. Ability to work with end-users to document current work tasks, identify unit and work process tests that need to be performed on the SCUBI application to determine correctness of the application processing, and ability of the application to support job task processes and procedures. This position requires a knowledge and skills in job and work processes and software application testing. Must be able to work without assistance, provide leadership to others, and able to work within complex and fast paced work efforts. Description (including, but not limited to): Knowledge with software application testing standards and methods Knowledge of human factors principles for human-computer interface design Knowledge and skills in using VISIO to diagram processes Knowledge and skills in preparing job and work process testing script documentation Knowledge and skills in defect and bug tracking using one or more software industry bug tracking systems such as HP ALM, JIRA, JAMA, REMEDY etc. At least 5 year's experience in testing software applications. Responsibilities include: 1. Learn DES work processes for legacy software applications systems 2. Learn new SCUBI software application 3. Work with DES staff to develop unit, integration, and user acceptance test scripts. 5. Prepare MS Word, HP ALM, and Excel base test scripts. 6. Manually execute test scripts for the SCUBI application, document test results, and analyze correctness of software system responses 7. Log, track and retest software defects and correction by developers. 8. Prepare written test result summaries as appropriate.. Skills Requrid Must Have 7+ Years experience in below skills Knowledge with software application testing standards and methods Knowledge of human factors principles for human-computer interface design Knowledge and skills in using VISIO to diagram processes Required Knowledge and skills in preparing job and work process testing script documentation At least 7 year's experience in testing software applications. Knowledge and skills in defect and bug tracking using HP ALM Knowledge and skills in defect and bug tracking using JIRA Knowledge and skills in defect and bug tracking using JAMA Knowledge and skills in defect and bug tracking using REMEDY Qualifications ****State experienced candidate will be considered Firest**** Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-85k yearly est. 60d+ ago
  • Local Only! Need Automation QA Engineer

    360 It Professionals 3.6company rating

    Quality assurance lead job in Raleigh, NC

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Required skills: Proficient understanding of various Software Development Life Cycle (SDLC) methodologies. Experience with participation through all phases of the SDLC on a new project. Hands on experience with Software Testing Life Cycle (STLC). Experience with creation and maintenance of Test Plan. Experience with creation and maintenance of Automated Scripts. Experience with creation and maintenance of Requirements Traceability Matrix (RTM). Performs All types of Testing (manual, usability, functional, black box, white box, regression, smoke, performance, stress, load (aka scalability), persistent layer verification, data creation, web services (SOAPUI)). Experience with relational database (e.g. DB2, Oracle, SQL server, etc.). Experience with data model, SQL and writing SQL queries. Experience working with various automated testing tools like Selenium, SOAP UI, and ClearQuest. Strong critical thinking and analytical skills. Strong communication skills. Qualifications Description (including, but not limited to): Ability to understand the technical details of the project/application/system. Develop, publish and executes test plans and test scripts for complex, distributed applications throughout the project life cycle. Create, execute and automate scripts for smoke, functional, regression, using Selenium Create, execute and automate SOAP UI scripts. Stress/performance (load) testing and security testing. Create, manage and maintain efficiencies in the automated script execution and script development through the implementation of automation best practices. Develops test data where needed. Prepare and executes SQL commands to manage and verify data. Designs, maintains, executes, and retests test cases. Participate in production implementation verification. Understand end user's business workflow process and job Articulate answers to questions, problems, resolutions and business workflow. Work independently, with minimal assistance and know when to escalate issues Candidate must exhibit/demonstrate confidence Ability to lead and mentor team members Ask in-depth questions to uncover analysis gaps Think outside the box, recommend new best practices Keep an eye on the bigger picture (aka the User's Experience) - not just the technology Build credibility with business stakeholders Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $67k-88k yearly est. 60d+ ago
  • Java/UI Developers and QA/ Testers

    Telligentech

    Quality assurance lead job in Raleigh, NC

    Duration: Long Term Java/UI Developers (6 Positions ) Skills - UI java skills, GWT, javascript, server side javascript Domain - experience in transaction banking or payments space is preferable Experience - 8 years and above QA/ Testers ( 3 Positions) Manual and automated testing skills. Experience with win runner, load runner, regression and performance testing Domain - experience in transaction banking or payments space is preferable Experience - 8 years and above. Regards, Shashank ************
    $64k-87k yearly est. 1h ago
  • Application Penetration Tester

    ASM Research, An Accenture Federal Services Company

    Quality assurance lead job in Raleigh, NC

    As an Application Security Penetration Tester, you will be entrusted with the critical responsibility of safeguarding web applications and REST APIs from potential threats. Your role will require a deep understanding of the OWASP Top 10 and SANS 25, as these frameworks will guide your efforts in identifying and mitigating security vulnerabilities. Your daily tasks will involve performing thorough security assessments of third-party libraries, analyzing dependencies, and conducting both automated and manual code reviews. You will be adept at uncovering a range of security issues, including Cross-Site Request Forgery (CSRF), Cross-Site Scripting (XSS), SQL Injection, and Privilege Escalation, and you will not only identify these vulnerabilities but also provide actionable recommendations for remediation. Mastery of tools like BurpSuite is essential, as it will be your primary instrument in executing dynamic and penetration security testing. Furthermore, you will be expected to write comprehensive reports that detail your findings and suggest enhancements to bolster system security. In this role, you will also serve as a pivotal bridge between development teams and stakeholders, ensuring that security requirements are clearly communicated and understood. Your ability to define, maintain, and enforce application security best practices will be crucial in maintaining the integrity of the software development lifecycle. You will be involved in software security architecture and design reviews, ensuring that security is integrated from the ground up. Familiarity with Continuous Integration and Continuous Deployment (CI/CD) is necessary, as you will be responsible for integrating and automating security tools within DevOps processes. **Required Skills:** + Serve as a liaison between development teams and stakeholders to understand and formulate security requirements. + Define, maintain, and enforce application security best practices. + Deep understanding of OWASP Top 10, SANS 25 + Perform third-party libraries security assessment and dependency analysis. + Conduct vulnerability assessment and manual/automated code review of Java and Scala applications to find security vulnerabilities (CSRF, XSS, SQL Injection, Privilege Escalation, etc.) and recommend remediation. + Analyze scan reports from varied tools (SAST, DAST and SCA) to identify the issues, interpretate, and provide recommendation to remediate the vulnerabilities across a variety of applications, programming languages, and platforms + Conduct static, dynamic and penetration security testing of Web Applications and REST APIs. + Performs software security architecture and design reviews. + Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement. + Identify and demonstrate vulnerabilities to application owners and recommend remediation for security vulnerabilities. + Knowledge of scripting language to integrate and automate security tools within DevOps CI/CD processes. **Required Experience** : + 3 years of experience in Secure Code Review, specifically with languages such as Scala, Java, JavaScript and Spring Framework + 3 years of practical experience with Static Analysis Security Testing (SAST) and Dynamic Analysis Security Testing (DAST), + 3+ years of hands-on experience with manual penetration testing of Web Applications and REST APIs using BurpSuite Pro and Postman/Bruno + Deep understanding of Secure Coding best practices and DevSecOps principles + Proficiency of OWASP Top 10 and SANS 25 standards and testing guidelines + Knowledge of Continuous Integration and Continuous Deployment (CI/CD), AWS Security principles, Jenkins and GitHub **Desired Certification** : GPEN, GWAPT, OSCP, or CompTIA PenTest **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 120000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $68k-89k yearly est. 24d ago
  • QA Analyst

    Ask It Consulting

    Quality assurance lead job in Raleigh, NC

    Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Description (including, but not limited to): • Knowledge with software application testing standards and methods • Knowledge of human factors principles for human-computer interface design • Knowledge and skills in using VISIO to diagram processes • Knowledge and skills in preparing job and work process testing script documentation • Knowledge and skills in defect and bug tracking using one or more software industry bug tracking systems such as HP ALM, JIRA, JAMA, REMEDY etc. • At least 5 year's experience in testing software applications. Desired skills: • Strong organizational skills. • Strong communication skills • Excellent analytical and problem solving skills. • Understand impact of interface and systems design decisions on technology, information flow, and/or business processes. Responsibilities include: 1. Learn DES work processes for legacy software applications systems 2. Learn new SCUBI software application 3. Work with DES staff to develop unit, integration, and user acceptance test scripts. 5. Prepare MS Word, HP ALM, and Excel base test scripts. 6. Manually execute test scripts for the SCUBI application, document test results, and analyze correctness of software system responses. 7. Log, track and retest software defects and correction by developers. 8. Prepare written test result summaries as appropriate.. Additional Information All your information will be kept confidential according to EEO guidelines.
    $63k-81k yearly est. 60d+ ago
  • Quality Assurance Engineer II

    Attindas

    Quality assurance lead job in Greenville, NC

    at Attindas - US Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Caring, Agile, Innovative, Unique, Personal, Genuine Job Summary: The QA Engineer II is responsible for ensuring QA System compliance and capability through ownership, development, implementation, and continuous improvement of quality systems within the site. The QA Engineer II is responsible for the daily QA lab activities and staffing. Key areas of the role are:Development, Implementation and Management of Quality Systems at the Site. Owner of the sites quality systems to ensure compliance to the corporate quality system and site procedures. Document Control Site System Owner Internal Audit Program Owner Mock Recall & Traceability Process Owner Corrective & Preventative Action System Owner QMS Training Lead for the site Electronic QMS System Key User for the site Others as assigned by QA manager Provides updates and ongoing health checks of the processes. Supports plant goals by implementing systems to support continuous improvement. Leads/Supports All Internal and External Quality Audits. Internal Audit Owner GMP Monthly Inspection (Coordination and Metrics) Leads / Supports External Audits as required. Enhancing Operations Quality Capability & Ownership through Training, Coaching and Supporting Provides site wide quality systems training, coaching and support Leads the transfer of identified quality systems to the QA Technicians by providing system development, training and ongoing coaching Leads various elements of the process control strategy Backup product release support as needed Serves as the backup to the QA manager as needed Continuous Improvement Lead continuous improvement activities including transferring from a heavy product testing to online capability controls Work across other sites to standardized best in class approaches / processes Leads lab operations and supervises lab personnel Perform other duties as assigned. Required Qualifications/Professional Experiences: Bachelor's degree in Engineering or related technical field 5-7 years of experience implementing and managing quality systems Experience developing and implementing site quality systems compliant with corporate requirements Work effectively with teams and individuals Strong IT skills, including MS Word, Excel, PowerPoint, and related MS Office applications. 1-3 Years Management and/or Supervisory Experience Preferred Qualifications/Professional Experiences/Years of Experience: Prior experience in a regulated manufacturing environment (Medical, Pharma or Food) Advanced Microsoft office skills (excel, word) Experience developing and implementing quality systems Green Belt Six Sigma Training Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
    $66k-87k yearly est. Auto-Apply 38d ago
  • Staff QA Engineer

    Invitrogen Holdings

    Quality assurance lead job in Greenville, NC

    The Staff QA Engineer will lead the quality oversight of validation activities with a strategic focus on continuous improvement and regulatory compliance. This senior-level position involves leadership, mentorship, and high-level coordination of validation processes across multiple sites. Typical work hours are Monday - Friday from 8a - 5p, but the role also requires this individual to have on-call weekends based on a predefined schedule for urgent off-hours questions. Key Responsibilities: Lead QA validation activities related to Facilities, Utilities, Engineering, Quality Control, and Operational equipment. Provide strategic quality oversight of facility and equipment commissioning and other activities. Review and approve: Equipment Installation Qualification (IQ), Operation Qualification (OQ), Performance Qualification (PQ) protocols and reports. Validation related deviations and discrepancies. Process Validation (PV), Cleaning Validation, and Computer System related protocols and reports. Lead QA support for risk assessment, FMEA, and change controls governing validation related activity. Coordinate and lead validation activities with multi-functional team members to ensure efficiency and compliance with regulations. Develop and maintain a safety and quality culture. Mentor and train junior QAV Engineers. Drive continuous improvement initiatives in validation processes. Qualifications: BS/BA in a scientific or related field required, preferably in Biology/Chemistry or Engineering. Advanced degree preferred. 5+ years of experience in Quality and/or Validation. 7+ years of cGMP experience in the pharmaceutical industry, Steriles manufacturing experience strongly preferred. Proven ability to lead and mentor multi-functional teams. Strong leadership skills and ability to work within a matrix organization. Ability to support and lead multi-functional and multi-site initiatives involving integration. Excellent written and oral communication skills; ability to communicate effectively with Senior Leadership and all levels below. Ability to prioritize, align and simplify, demonstrate enthusiasm, take accountability and drive for results. In-depth knowledge of cGMPs, technical writing, data management collection, and analysis. Exceptional interpersonal skills, including teamwork, facilitation, and negotiation. Ability to work independently, with a pro-active mentality to mitigate risk We offer competitive salary, an annual incentive bonus plan, 401K with company match up to 6%, tuition reimbursement and a range of other employee benefits! We foster an exciting company culture that encourages innovation, forward-thinking, and an outstanding career and development prospects. Come be a part of the team!
    $66k-87k yearly est. Auto-Apply 60d+ ago
  • Assocaite QA Engineer

    Prometheus Group 3.9company rating

    Quality assurance lead job in Raleigh, NC

    Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such as Advent,LGP, and Genstar. An ideal candidate will bring the skills and aptitude necessary to manage the increasing complexity of the companys global operations driven by the companys continued expansion. Success in this role will provide opportunities for increased levels of responsibility within the company. Job Summary: At Prometheus Group, we're seeking a Manual QA Engineer to join our dynamic team. As a Manual QA Engineer, you'll play a pivotal role in ensuring the quality and reliability of our software solutions. Youll help shape and refine our QA processes while enjoying opportunities for rapid career growth. A Day in the Life: As a Manual QA Engineer, you'll collaborate closely with cross-functional teams, ensuring our software is rigorously tested, and quality remains paramount. Your responsibilities will include: Testing the output of our product teams within sprint timelines Ensuring that sprint work maintains and even elevates our software's quality standards Validating reported defects and meticulously assessing feature requests for ticket quality Leveraging JIRA to record testing outcomes and monitor the development process Crafting, maintaining, and executing test scripts to guarantee product functionality Maintain our Regression Suite for specific product domains, adhering to best practices Creating and updating pertinent documentation within Confluence Our Ideal Candidate: Educational Background: Possesses a bachelor's degree in engineering, business, or a related field Problem-Solving Aptitude: Demonstrates the ability to uncover the underlying causes of defects efficiently Exceptional Communication: Exhibits strong written and verbal communication skills essential for documenting test plans, reporting defects, and collaborating with developers and other team members Critical Thinking Skills: Displays a knack for critically evaluating software requirements, identifying potential gaps that may impact the testing process Meticulous Attention to Detail: Has a keen eye for detail, enabling a thorough examination of software and the precise documentation and tracking of test plans Effective Time Management: Proficiently meets project deadlines while successfully managing multiple test cycles simultaneously Preferred Skills: While not mandatory, these additional skills and experiences would make you a standout candidate: Familiarity with maintenance planning and scheduling A solid grasp of QA terminology, methodologies, and best practices Demonstrated familiarity with programming languages Functional and technical knowledge of ERP systems such as SAP, Oracle, or Maximo Exposure to agile methodologies Experience with software programs like Visual Studios, SourceTree, JMeter, or TestRail Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities
    $69k-97k yearly est. 7d ago
  • QA Data Analyst

    NTT Data North America 4.7company rating

    Quality assurance lead job in Raleigh, NC

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a **QA Data Analyst** to join our team in **NC, Remote.** **Role Responsibilities** + Write advanced Redshift SQL queries including multi-CTE, temp-table, and window-function logic. + Support measure logic builds and numerator/denominator analysis for quality programs. + Develop scripts for data QA, record-level validation, and reconciliation between sources and outputs. + Work with claims (institutional, professional, dental, pharmacy) and clinical data sources (lab, immunization, supplemental). + Collaborate on QA, testing, and validation of outbound datasets. + Understanding of HEDIS or payer quality measure logic **Required Skills/Experience** + Minimum of 5 years healthcare data analytics experience with understanding of claims, encounters, and quality measures + Minimum of 5 years hands on experience with Amazon Redshift / PostgreSQL - SQL (DDL, DML, joins, window functions, temp tables), Git or version control tools and Excel. + Bachelor's degree or equal experience **Preferences** + Strong attention to detail; disciplined approach to QA and data integrity + Able to follow complex logic trees and trace end-to-end data flow + Collaborative mindset and ability to work with both technical and business teams + Excellent written documentation and communication skills + Curious, proactive learner who can adapt existing code for new payers or measure types \#LI-NorthAmerica About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($53.50-$56.75/hourly)** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
    $53.5-56.8 hourly 37d ago
  • Software Quality Assurance Engineer

    Light and Wonder

    Quality assurance lead job in Raleigh, NC

    Dive deep into our products to guarantee excellence! We're looking for a software quality engineer with proficient, systematic understanding of software test methodologies to maximize testing efficiency and maintain a high-quality bar. Your core mission will be to develop and execute comprehensive test suites that rigorously validate functional, technical, and regulatory requirements. You'll serve as the direct quality liaison, collaborating with R&D teams to rapidly diagnose and resolve complex issues. Plus, you'll help shape the next generation of engineers by mentoring emerging SQA talent and leading key project coordination efforts. As a Core Software Quality Engineer, you will own the technical validation of our products from development through deployment, ensuring the highest standards of quality and performance. * Design and Execute Tests: Develop and execute detailed, comprehensive test plans and test cases (manual and automated) based on technical and functional specifications. * End-to-End Ownership: Take full ownership of testing for assigned product features, including comprehensive regression, system, integration, and performance testing. * Defect Analysis and Prevention: Analyze test results to identify the root cause of defects, then propose and implement effective, data-driven solutions to prevent recurrence. * Compliance Assurance: Ensure products meet all internal quality metrics and external technical and regulatory compliance standards. * Collaboration and Triage: Serve as the core quality liaison, collaborating daily with Development and Product teams to triage bugs, resolve issues, and ensure rapid resolution. * Troubleshooting Expertise: Reproduce, troubleshoot, and thoroughly test field-reported and customer-facing bugs in live or simulated environments. * Hardware/Firmware Validation: Perform necessary testing and validation on integrated hardware and firmware components. * Reporting and Documentation: Maintain accurate, detailed documentation of test activities, test data, and outcomes, and deliver regular quality reports and risk assessments. Other Duties and Responsibilities * Influence Development: Serve as a quality representative during development Code Reviews, ensuring testability and compliance are baked into the software architecture. * Drive Best Practices: Identify opportunities to optimize and streamline SQA methodologies and procedures to enhance testing efficiency, velocity, and overall quality standards. * Foster Collaboration: Establish strong working relationships with key organizational partners (Development, Product, etc.) to align quality goals and requirements upfront. * Knowledge Transfer: Guide and train new Associate SQA Engineers on project-specific testing requirements and SQA toolsets. * Specialized Assignments: Undertake challenging, ad-hoc projects that require advanced troubleshooting and quality strategy. Education: * Bachelor's Degree in Engineering or Computer Science Experience: * 3-5 years of experience in Software Testing Qualifications Knowledge, Skills & Abilities: * Demonstrable proficiency in at least one modern programming language (C, C++, or C#) or scripting languages (Python) to facilitate reading code, writing test harnesses, or debugging. * Working knowledge of a major IDE such as Visual Studio or similar tools used for debugging and code analysis. * Hands-on experience working within Windows or Unix environments * Proficiency with basic data manipulation tools for test data analysis, metrics tracking, and quality reporting * Fundamental understanding of software development lifecycle (SDLC) * Hands-on experience with test case management and defect tracking tools * Experience with any test automation tools is a plus * Basic knowledge of the gaming or embedded systems industry * Working knowledge of gaming communication protocols (EX: SAS or ASP or G2S or QCOM) is a plus. * Excellent communication skills, both written and verbal. * Strong analytical and debugging skills * Strong documentation and communication skills * Ability to rapidly adapt to changing project priorities, and maintain focus and quality in a fast-paced, diverse team setting * Prompt Engineering knowledge for effective interaction with generative AI tools is a plus * Experience using Large Language Models (LLMs) or other AI tools for tasks like test case generation, test data creation, or defect analysis is a strong advantage Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions: The ability to move between projects with little notice and the ability to adapt quickly. Overtime and weekend hours may be required to meet project schedules. Limited travel may be required. Requires physical presence in our Raleigh, NC office. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Note: This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
    $66k-86k yearly est. 13d ago
  • Software Quality Assurance Engineer

    Light & Wonder, Inc.

    Quality assurance lead job in Raleigh, NC

    Dive deep into our products to guarantee excellence! We're looking for a software quality engineer with proficient, systematic understanding of software test methodologies to maximize testing efficiency and maintain a high-quality bar. Your core mission will be to develop and execute comprehensive test suites that rigorously validate functional, technical, and regulatory requirements. You'll serve as the direct quality liaison, collaborating with R&D teams to rapidly diagnose and resolve complex issues. Plus, you'll help shape the next generation of engineers by mentoring emerging SQA talent and leading key project coordination efforts. As a Core Software Quality Engineer, you will own the technical validation of our products from development through deployment, ensuring the highest standards of quality and performance. Design and Execute Tests: Develop and execute detailed, comprehensive test plans and test cases (manual and automated) based on technical and functional specifications. End-to-End Ownership: Take full ownership of testing for assigned product features, including comprehensive regression, system, integration, and performance testing. Defect Analysis and Prevention: Analyze test results to identify the root cause of defects, then propose and implement effective, data-driven solutions to prevent recurrence. Compliance Assurance: Ensure products meet all internal quality metrics and external technical and regulatory compliance standards. Collaboration and Triage: Serve as the core quality liaison, collaborating daily with Development and Product teams to triage bugs, resolve issues, and ensure rapid resolution. Troubleshooting Expertise: Reproduce, troubleshoot, and thoroughly test field-reported and customer-facing bugs in live or simulated environments. Hardware/Firmware Validation: Perform necessary testing and validation on integrated hardware and firmware components. Reporting and Documentation: Maintain accurate, detailed documentation of test activities, test data, and outcomes, and deliver regular quality reports and risk assessments. Other Duties and Responsibilities Influence Development: Serve as a quality representative during development Code Reviews, ensuring testability and compliance are baked into the software architecture. Drive Best Practices: Identify opportunities to optimize and streamline SQA methodologies and procedures to enhance testing efficiency, velocity, and overall quality standards. Foster Collaboration: Establish strong working relationships with key organizational partners (Development, Product, etc.) to align quality goals and requirements upfront. Knowledge Transfer: Guide and train new Associate SQA Engineers on project-specific testing requirements and SQA toolsets. Specialized Assignments: Undertake challenging, ad-hoc projects that require advanced troubleshooting and quality strategy. Education: Bachelor's Degree in Engineering or Computer Science Experience: 3-5 years of experience in Software Testing Qualifications Knowledge, Skills & Abilities: Demonstrable proficiency in at least one modern programming language (C, C++, or C#) or scripting languages (Python) to facilitate reading code, writing test harnesses, or debugging. Working knowledge of a major IDE such as Visual Studio or similar tools used for debugging and code analysis. Hands-on experience working within Windows or Unix environments Proficiency with basic data manipulation tools for test data analysis, metrics tracking, and quality reporting Fundamental understanding of software development lifecycle (SDLC) Hands-on experience with test case management and defect tracking tools Experience with any test automation tools is a plus Basic knowledge of the gaming or embedded systems industry Working knowledge of gaming communication protocols (EX: SAS or ASP or G2S or QCOM) is a plus. Excellent communication skills, both written and verbal. Strong analytical and debugging skills Strong documentation and communication skills Ability to rapidly adapt to changing project priorities, and maintain focus and quality in a fast-paced, diverse team setting Prompt Engineering knowledge for effective interaction with generative AI tools is a plus Experience using Large Language Models (LLMs) or other AI tools for tasks like test case generation, test data creation, or defect analysis is a strong advantage Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions: The ability to move between projects with little notice and the ability to adapt quickly. Overtime and weekend hours may be required to meet project schedules. Limited travel may be required. Requires physical presence in our Raleigh, NC office. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Note: This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
    $66k-86k yearly est. Auto-Apply 14d ago
  • Quality Assurance Engineer

    Ultra 4.6company rating

    Quality assurance lead job in Wake Forest, NC

    Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilized on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defense customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, and expendables. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Audits, performs detailed inspections and compiles statistical analysis of identified issues as (assigned). Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Job Description Completes quality audits and inspections as assigned. Performs the initial tear-down, internal inspection and observational analysis to compile data in order to identify root cause. Typically, a Bachelor Degree (or equivalent) 0 years of related experience. May be required to maintain security clearance Diverse & Inclusive Employer Ultra Maritime is a proud Equal Opportunity Employer committed to fostering a respectful, and diverse workplace. We welcome applicants from all backgrounds and do not tolerate discrimination of any kind. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. As a defense contractor, we are dedicated to maintaining the highest standards of integrity and security. We operate a drug-free workplace and, where permitted by law, conduct pre-employment background checks and substance abuse screening. We offer competitive benefits including medical, dental, vision, 401k match, paid time off and family leave, and much more! Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email ************************ Company: Ultra Maritime
    $63k-83k yearly est. Auto-Apply 10d ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance lead job in Raleigh, NC

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 26d ago
  • Software Test Engineer

    Lancesoft 4.5company rating

    Quality assurance lead job in Raleigh, NC

    As a Test Automation Support Engineer, you will be responsible for assisting in the development and maintenance of the backend and frontend tools needed to enable automation for build, test and release of software targeting a new 64-bit ARMv8 based Server SOC ASICs. You will develop, maintain and run the tools needed for test automation, perform builds in a pseudo continuous integration environment, track test execution and present results as webpages and data visualizations. Qualifications Other responsibilities include: Assist in the creation, enhancement and maintenance of the test automation framework - Assist with integration of tests into the test automation framework Enhance and maintain the common target platform reservation system The ideal candidate for this position will have a proven track record of implementing and supporting test automation systems and infrastructure using various custom and off-the-shelf components and technologies. You should be comfortable in a highly technical role and have provided scalable automation and support to a diverse customer base. The successful candidate will: Be experienced at maintaining development schedules and provide on-time deliveries Be able to execute complex development efforts from planning through development, execution and test 2+ years of industry experience implementing and maintaining automation infrastructure using various custom and off the shelf components / technologies. 1+ years of Python development experience. Strong communication and interpersonal skills, high motivation, ability to learn quickly, and must be a self-starter Automation of software build, test and release Python 2.7 and 3 development for maintenance of the backend execution environment and build code Database administration and knowledge of SQL for use with PostgreSQL server Working knowledge of managing and building Docker containers Worked with message queuing systems like rabbitmq and celery task queues Knowledge in JavaScript, HTML and CSS for web page development using standard libraries like Bootstrap, DataTables, jQuery and D3 Knowledge of web server configuration (both nginx and apache) Experience in designing and testing RESTful services using CherryPy or Flask Automated testing and verification techniques and reporting Linux and Windows scripting (Bash, Perl, PowerShell, etc.) Linux file system (buildroot, make, etc.) Development and configuration management process tools (Git, Gerrit, JIRA, etc.) - Knowledge of PHP - Knowledge of PXE and TFTP boot mechanisms JTAG and/or ETM based debug environments Lauterbach/Trace-32 preferred with PRACTICE scripting language experience Required: Bachelor's, Computer Engineering and/or Computer Science and/or Electrical Engineering Preferred: Master's, Computer Engineering and/or Computer Science and/or Electrical Engineering or equivalent experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $62k-78k yearly est. 1h ago
  • Local Only! Need QA Engineer (Selenium exp)

    360 It Professionals 3.6company rating

    Quality assurance lead job in Raleigh, NC

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Required skills: Proficient understanding of various Software Development Life Cycle (SDLC) methodologies. Experience with participation through all phases of the SDLC on a new project. Hands on experience with Software Testing Life Cycle (STLC). Experience with creation and maintenance of Test Plan. Experience with creation and maintenance of Automated Scripts. Experience with creation and maintenance of Requirements Traceability Matrix (RTM). Performs All types of Testing (manual, usability, functional, black box, white box, regression, smoke, performance, stress, load (aka scalability), persistent layer verification, data creation, web services (SOAPUI)). Experience with relational database (e.g. DB2, Oracle, SQL server, etc.). Experience with data model, SQL and writing SQL queries. Experience working with various automated testing tools like Selenium, SOAP UI, and ClearQuest. Strong critical thinking and analytical skills. Strong communication skills. Qualifications Description (including, but not limited to): Ability to understand the technical details of the project/application/system. Develop, publish and executes test plans and test scripts for complex, distributed applications throughout the project life cycle. Create, execute and automate scripts for smoke, functional, regression, using Selenium Create, execute and automate SOAP UI scripts. Stress/performance (load) testing and security testing. Create, manage and maintain efficiencies in the automated script execution and script development through the implementation of automation best practices. Develops test data where needed. Prepare and executes SQL commands to manage and verify data. Designs, maintains, executes, and retests test cases. Participate in production implementation verification. Understand end user's business workflow process and job Articulate answers to questions, problems, resolutions and business workflow. Work independently, with minimal assistance and know when to escalate issues Candidate must exhibit/demonstrate confidence Ability to lead and mentor team members Ask in-depth questions to uncover analysis gaps Think outside the box, recommend new best practices Keep an eye on the bigger picture (aka the User's Experience) - not just the technology Build credibility with business stakeholders Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $67k-88k yearly est. 60d+ ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance lead job in Raleigh, NC

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $63k-81k yearly est. 60d+ ago
  • SDET / QA Engineer (Must Have - Cypress, REST Assured, Playwright or Karate)

    NTT Data North America 4.7company rating

    Quality assurance lead job in Raleigh, NC

    **Req ID:** 345049 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **SDET / QA Engineer (Must Have - Cypress, REST Assured, Playwright or Karate)** to join our team in **Raleigh** , **North Carolina (US-NC)** , **United States (US)** . **Job Duties and Responsibilities:** + Creates testing solutions for multiple development teams which will increase velocity to production and increase stability in the product + Works effectively across different technology stacks (Web, API, and Database) + 5yrs Demonstrated experience with web based and API based automation tool sets such as: **Cypress, REST Assured** , Playwright or Karate nice to have + 5yrs Experience creating and standing up testing toolsets and platforms for multiple teams + 5 yrs Shown proficient development skillset within the following: Angular, Java, JavaScript, NodeJS, Jenkins, uDeploy + Knowledgeable about different monitoring and observability options for pro-active incident resolution + Strong demonstrated experience in delivering software solutions in an Agile environment + Amazon Web Services (AWS) experience preferred + Passionate about crafting the best end-to-end customer experience + You are a multi-stack engineer with knowledge in the breadth of technologies and test automation frameworks and solutions + Energetically pursue new technologies and their adoption + Leading the outcome by taking personal accountability for delivering strong results + Thrive in a fast-paced, high demand environment + Enjoy experimental development solutions **Required Qualifications:** + Must have experience in Playwright, Rest Assured or Cypress + 6+ years of experience with a Bachelor's degree or 5+ years with a Master's degree in Computer Science, Software Engineering, or related field + Minimum 5 years of experience with architecting automation test platforms + Minimum 5 years of experience with architecting and implementing development pipelines (CI / CD) **\#LI-NorthAmerica** **\#INDFSINS** **About NTT DATA** NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
    $68k-87k yearly est. Easy Apply 48d ago

Learn more about quality assurance lead jobs

How much does a quality assurance lead earn in Rocky Mount, NC?

The average quality assurance lead in Rocky Mount, NC earns between $67,000 and $114,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.

Average quality assurance lead salary in Rocky Mount, NC

$87,000
Job type you want
Full Time
Part Time
Internship
Temporary